Any battery replacement service? - HTC 10 Questions & Answers

My HTC 10 is going to be 2 years old. And probably see a degradation soon on battery performance. Since Apple has nation-wide local stores to offer $29 battery replacement to iPhones, I am wondering is there any certified battery replacement for HTC? I know BestBuy is doing battery replacement for Samsung phones, but you know HTC is NOT so mainstream as Samsung, is there any place I can have HTC 10 battery replaced? I am pretty sure HTC official support is going to be expensive on this.... wouldn't consider them anyway.
The DIY video kinda scares me away, as I tried to open a few phones several years ago, and there were dirts leaked into screen after I assembled the phone back. So if DIY is my last resort, I wouldn't bother replacing the battery... May consider buying a iPhone or Samsung due to their minimum maintenance efforts.

35€ for a new battery including replacemet services
http://www.fixservis.sk/pokazen-bat-ria-p40698

vrsko said:
http://www.fixservis.sk/pokazen-bat-ria-p40698
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Com'on.. Not in that country.. If shipping to Slovakia is the only way, I'd risk dissembling the phone by myself.

ctzw said:
My HTC 10 is going to be 2 years old. And probably see a degradation soon on battery performance. Since Apple has nation-wide local stores to offer $29 battery replacement to iPhones, I am wondering is there any certified battery replacement for HTC? I know BestBuy is doing battery replacement for Samsung phones, but you know HTC is NOT so mainstream as Samsung, is there any place I can have HTC 10 battery replaced? I am pretty sure HTC official support is going to be expensive on this.... wouldn't consider them anyway.
The DIY video kinda scares me away, as I tried to open a few phones several years ago, and there were dirts leaked into screen after I assembled the phone back. So if DIY is my last resort, I wouldn't bother replacing the battery... May consider buying a iPhone or Samsung due to their minimum maintenance efforts.
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Not sure where you are located, but you might give these guys a try:
https://www.ubreakifix.com/htc-repair
I realize the HTC 10 isn't listed but it might be worth contacting them and see if they can help you with your issue.

ctzw said:
Com'on.. Not in that country.. If shipping to Slovakia is the only way, I'd risk dissembling the phone by myself.
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tried to help... this is what you get when you ask for a repair service and exlude any information about your location... ?

OP:
- Contact the closest HTC you find, maybe you have to ship it to another country, but that is the easiest it will get.
- DO NOT DO IT YOURSELF. I bought an OEM battery for my M7 from a "trusted seller". It's a big shop, and really, people trust them. Took me 2 days to disassemble the phone (obviously with breaks and work and all), it's extremely tedious and cumbersome. Then I put it together, but no charge. Turns out, the new battery was defective out of the box. Also, the repair process is so destructive, I do not think you can take the phone apart 2-3 times. Maybe once, twice if you are extremely careful. But it is almost beyond human - to be so careful and cautious. You have to look out for so many small cables, ribbons. Point is, if HTC messes up, they fix it / give you a new phone, whatever. If you mess up, bye-bye phone.

I called a local UBreakIFix shop, and they said that, since the screen must be removed and it's so thin, to replace the battery on the HTC 10, they would have to charge me for replacing the screen plus battery. About $130 for parts and labor.

saga-more said:
I called a local UBreakIFix shop, and they said that, since the screen must be removed and it's so thin, to replace the battery on the HTC 10, they would have to charge me for replacing the screen plus battery. About $130 for parts and labor.
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Because they're a business, they're all about doing jobs quickly. The longer it takes, the more it costs them to complete it. As such, they can't be bothered with educating themselves on how to do the HTC 10 properly. There is a technique and it takes time. If it wasn't possible, nobody would be doing it with any reported success. The main thing is heating up the phone enough to soften the adhesive, and being gentle enough not to disturb the ribbon cable for the screen.
HTC really boned it on the HTC 10. If there was no battery issue, it would be a strong competitor for the Google Pixel. But they cut corners to keep manufacturing costs low, and sacrificed serviceablility. Coupling that with the common battery problem, they're left with frustrated customers who are destined to abandon the brand. It's a real shame because without the battery issue, the HTC 10 is pretty much about as good as the Google Pixel. I showed mine to a friend with the Pixel and we did a compare. Aside from the Pixel being a little lighter, the screen intensity of the HTC 10 was better and the case feels more solid.

yea HTC won't work on the 10 anymore.. EOL (in USA anyway) and UK won't take it
anyone willing to change my battery?
I will pay, PM me please.

on eBay, you can find brand new HTC 10 for about $110 and brand new HTC U11 for about $170. If your cost of repair is around $100, it would make more sense to purchase a brand new HTC 10 or a brand new HTC U11.

tiga2001 said:
on eBay, you can find brand new HTC 10 for about $110 and brand new HTC U11 for about $170. If your cost of repair is around $100, it would make more sense to purchase a brand new HTC 10 or a brand new HTC U11.
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I agree. I do..
htc u11 doesnt work fully on verizon AFAIK, and I love the 10 anyway.
but for the new htc 10, my issue is that with ebay, some wont take returns, and lithium batteries degrade. new doesn't mean you're getting a new battery.
un-used, yes if new.
but if no returns, and it only has like 70% capacity, I'm where I am now and then stuck with 2 10s
but yes the ONLY place i could find was:
www.ubreakifix.com
they quoted me at $99 for the battery repair, and it includes:
new battery
new screen (if they break it)
new whatever if they break it
(meaning they cover everything for the $99)
and 90 day warranty
soooo. idk
theres literally like no phone im interested in.
and here in the us, at least what ive found is no one will touch it because they can't guarntee the screen not breaking, and once that happens, as you said, gets higher than phone is "worth"

andybones said:
I agree. I do..
htc u11 doesnt work fully on verizon AFAIK, and I love the 10 anyway.
but for the new htc 10, my issue is that with ebay, some wont take returns, and lithium batteries degrade. new doesn't mean you're getting a new battery.
un-used, yes if new.
but if no returns, and it only has like 70% capacity, I'm where I am now and then stuck with 2 10s
but yes the ONLY place i could find was:
www.ubreakifix.com
they quoted me at $99 for the battery repair, and it includes:
new battery
new screen (if they break it)
new whatever if they break it
(meaning they cover everything for the $99)
and 90 day warranty
soooo. idk
theres literally like no phone im interested in.
and here in the us, at least what ive found is no one will touch it because they can't guarntee the screen not breaking, and once that happens, as you said, gets higher than phone is "worth"
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I see that makes some sense. I am not familiar with the battery degradation of phones that haven't been used in 3 years, but it does sound like a brand new battery would be a good way to go to get maximum battery life. I also wish there was an easy way to replace the battery so that I wouldn't have to go through the route of looking for a new phone. I'm currently planning to get a new HTC U11 from eBay, but was certainly considering another HTC 10 before I discovered how cheap the U11 is from certain sellers.

tiga2001 said:
I see that makes some sense. I am not familiar with the battery degradation of phones that haven't been used in 3 years, but it does sound like a brand new battery would be a good way to go to get maximum battery life. I also wish there was an easy way to replace the battery so that I wouldn't have to go through the route of looking for a new phone. I'm currently planning to get a new HTC U11 from eBay, but was certainly considering another HTC 10 before I discovered how cheap the U11 is from certain sellers.
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Another thing I forgot about was root, duh lol.
Unlocked model can unlock bootloader, but I'm not sure about s-off app is still available for it. I'd pay the $25 no problem, but would need to refresh myself ifits an option.
I know there's Java cards and xtc clip but that's another investment really, would maybe need to fund someone that already has one

Related

Sevice Reply on Dropped HOX with screen brightness problem

As some of you remember I dropped my HOX last week causing screen brightness problem.
I just got a reply from the service saying that the main board and battery has to be replaced(fortuntely they said this will not cost me anything as the phone is on warranty... )))) )
Do you think they are right considering that the phone appart from the screen brightness problem was working just fine?
Yes - not sure why you are even questioning it considering you are getting a virtually new phone out of it.
LenAsh said:
Yes - not sure why you are even questioning it considering you are getting a virtually new phone out of it.
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Just wondering because it doesnt seem very logic and it will take at least 2-3 weeks to fix as they have to order the main board.
Needless to say I am pretty happy with the service as they dont even try to charge me with anything.
They're unlikely to spend Warranty money doing unnecessary work, so just accept it.
You need to bear in mind, there are actually very few replaceable parts in these devices. There is the LCD, which tends to be basically one piece with everything sandwiched together (I know you can replace digitizers and surface glass separately, but the LCD unit comes as one pre-fab piece). There is the battery. And basically everything else is soldered to the mainboard.
Before one week they repleaced my HOX with new one. I have Black Screen of dead. They worked one month on the old phone and after 30 day they repleaced with new one and extend my warranty with 60 days. I am so happy naw with my new HOX. And this with stock rom and relocked bootloader. They did't say nothing for the relocked bootloader
Better be lucky to get a new battery on an old device.
I wish mine would have a new battery and not it's old, worn out one
My battery was worn out too so I cant say I am unhappy that I will be getting a new one and a new main board too.I do get that this is like getting a new phone but the wait to get it on my hands again is killing me.They said it will take max 3 weeks and that I might also get it next week.I do believe them...
Sent from my HTC Desire S using xda app-developers app
One more thing to
add is that all this is cost free and the screen was replaced on May again cost free although I had ruined it spilling alocohol on it.All in all only the cover will be left from the device I purchased last November.One question though I asked for the cover to be replaced with the white one accepting the cost but they declined....Why is that you think?
Sent from my HTC Desire S using xda app-developers app

[Q] why was this device discontinued?

hi all,
somewhere it was mentioned that this device was actually ignored and not discontinued by sony due to the issues related to the hardware or something. I just recently purchased this and im actually worried bout this. was my decision to buy this particular handset a wrong one?
no its not like that..its's still available here in my region....
Not really.. it has the same hardware as xperia Z.
Except for infrared blaster.. which, yes had a hardware issue (which can be exchanged if you bring it back).
If i was discontinued in your country, it's because Sony put all marketing towards Xperia Z, not ZL... which I understand because it had something the competitors didn't have: waterproof.
I still hope they will make a ZL2 though, waterproof .
Its discontinued because its old and past its life cycle. Same with the Z. Just because carriers have the phones, doesn't mean Sony is still making them. But If you by one brand new, even if its a year old, you will still get full factory warranty, so don't worry. But most android flagship devices have roughly a 3 - 5 month production life. Then its on to designing the next one while the older models slowly sell out. Only a handful sell enough units to keep production going, like Samsung galaxy "S" flagships, and possibly even the HTC one. Although with the financial state of HTC, I don't think the one was enough to pull them out if the fire.
But I wouldn't worry about your purchase. This type of tech gets "old" within 3 months of release. I mean the zl came out with the snapdragon s4 pro, then a month the later we had the HTC one and S4, with the snapdragon 600. Then we got the Z ultra with the snapdragon 800. Now that thing is old news. Lol. Technology drives me nuts!
Sent from my C6503 using Tapatalk
It's all about marketing as wrote ATRIXXIRTA, Sony makes money selling new devices...in certain way forcing people to buy new models.
Anyway I am happy with this device.
They put a 5 inch full HD display on a compact chasis, with infrared controller (works fine for me), great hardware inside, support for external memory and with FM Radio
Remember iphone arguments about size? It cannot be bigger because of one hand use? Or samsung explaining why they removed fm radio from galaxy S4?
They said too that external memory cards are becoming obsolete because of cloud storage? Come on, just marketing dudes
Its true. The ZL is one of the BEST all arounder's out there. If the Z or Z1/2 was the same size as the ZL, it would be the design to beat. Or the moto x if it had an SD card slot, lol
Sent from my C6503 using Tapatalk
There are aspects of the screen on the ZL that could be better...
Overall it's a really nice phone and I'm fairly happy with battery life, and performance.
Bad experience
I had just bought the phone in the beginning of feb and had a good time, enjoyed my phone. Unfortunately, the battery started giving a problem on 10 of this month, phone only starts through charger, once charger is plugged out, the phone switches off. Gave it to the customer care at Mumbai, India & they said my phone would be replaced. After 10days they got me phone that was used and scratched, it also had glue at back of the cover.
Just having a bad experience as my phone was brand new & now they are giving me a **** of my money. Bad customer service from Sony.
That's total bull**** man. Make a video and post on YouTube and spread it as much as possible. Might not seem like much, but if it gains enough momentum, Sony will take notice. Mine Is also starting to give me issues. It will shut off randomly if it gets warm, and it will only boot plugged it. Today for example, I was using navigation for about half an hour, and it just shut off randomly. And I couldn't power it on until I plugged in the car charger. I can.unplug and use it however if it cools enough. It's fu#ked and I'm passed! I'm thinking of ordering a replacement battery. 22-25$. I'd rather have it.BEFORE this one craps out, and not wait until it actually goes, then wait 2 weeks for a battery!
Sent from my C6503 using Tapatalk
kekks said:
I had just bought the phone in the beginning of feb and had a good time, enjoyed my phone. Unfortunately, the battery started giving a problem on 10 of this month, phone only starts through charger, once charger is plugged out, the phone switches off. Gave it to the customer care at Mumbai, India & they said my phone would be replaced. After 10days they got me phone that was used and scratched, it also had glue at back of the cover.
Just having a bad experience as my phone was brand new & now they are giving me a **** of my money. Bad customer service from Sony.
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Its not easy to replace the battery, did you check the video created by one of the xda guy, the battery is below the mb. Watch the video before ordering the battery.
Sent from my WT19i using xda app-developers app
kekks said:
Its not easy to replace the battery, did you check the video created by one of the xda guy, the battery is below the mb. Watch the video before ordering the battery.
Sent from my WT19i using xda app-developers app
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Ya I've taken apart NUMEROUS phones and tablets. The ZL should be a piece of cake compared to some other devices like iPhones, or even the htc one x. That thing was a *****! Lol
Sent from my LT15a using Tapatalk
Hey Guys I'm from India I'm going to buy the Xperia ZL Second hand the seller said that it's only 4 months old please help me Should I buy it or not?
MilitiaDrop said:
Hey Guys I'm from India I'm going to buy the Xperia ZL Second hand the seller said that it's only 4 months old please help me Should I buy it or not?
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.. you should first check if the phone boots correctly and if the battery is ok. A lot of ZL's have problems with the battery. If everything is ok, the phone is just great!
ATRIXXIRTA said:
Ya I've taken apart NUMEROUS phones and tablets. The ZL should be a piece of cake compared to some other devices like iPhones, or even the htc one x. That thing was a *****! Lol
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I can confirm that. It is actually really easy to replace the battery on that phone. You just need a small phillips screwdriver and a plastic tool to open the device :good:
This video speaks for itself: https://www.youtube.com/watch?v=tX_rClLNUU8
CokeJunkee said:
.. you should first check if the phone boots correctly and if the battery is ok. A lot of ZL's have problems with the battery. If everything is ok, the phone is just great! ]
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How can i check the battery issue with this phone and how old it is?
the same problem
kekks said:
I had just bought the phone in the beginning of feb and had a good time, enjoyed my phone. Unfortunately, the battery started giving a problem on 10 of this month, phone only starts through charger, once charger is plugged out, the phone switches off. Gave it to the customer care at Mumbai, India & they said my phone would be replaced. After 10days they got me phone that was used and scratched, it also had glue at back of the cover.
Just having a bad experience as my phone was brand new & now they are giving me a **** of my money. Bad customer service from Sony.
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Click to collapse
Hi, I have the same problem, the phone just starts via charger, once charger is unplugged, the phone switches off if an application is running
I have to buy a new battery, surely it take to get to Colombia approximately in 20 days:crying:

Exceptionally bad battery life.

Now, I know...the M9 has ALWAYS had a reputation for being bad on batteries.
I also know, that Facebook and Messenger are two nasty apps that eat batteries alive.
Saying all of that up front, the battery life on my M9 has very suddenly become VERY bad (even with Facebook and Messenger not installed). I thought it might have been a battery calibration issue, but trying a calibration program out seems to yield no improvement (even in the accuracy of the battery indicator).
So, now, if I'm lucky, I'll get about 2.5hrs of battery life even if the phone is in airplane mode indoors. My battery will get to about 65% and then the phone will shut off. When I try to start the phone, I'll get a 0% indicator sometimes, but after plugging it into the charger, I'll then see about 65% battery instantly.
Is there anything I can do or should I throw in the towel and upgrade to an HTC 10? Things are to the point I can't use the thing when its plugged into the charger!
I was using the last nightly build of CM on the thing for months before it got THIS bad. I thought maybe keeping it plugged into the charger too much was the problem, but wiping the dalvik cache after fully charging might help too... no change. I tired flashing Lineage and the battery life is the roughly the same.
Should I try flashing back to stock or try a firmware upgrade or somekind? I honestly have no clue what to do with this thing.
I honestly believe it's a hardware issue. I've tried most anything and I'm there too! I was just going to buy a lightly used m9, flash my current ROM onto it, and wait for the Pixel 2 (the HTC is looking like a disappointment).
My brother​ had a similar issue with his M8. Sprint refused to acknowledge any kind of hardware issue and insisted that he must have too many apps running, even after a factory reset. He eventually switched to an HTC 10.
I currently have my HTC 10 in for warranty so I have to us my M9 in the meantime. I tried upgrading to a nougat rom only to get terrible battery life. I switched to the santod stock debloated marshmallow and it lasts the day and a couple of hours. I read on the thread that there are no nougat radios for the M9 which causes the battery drain.
I figured it out. It was the battery all along. Replaced the battery, and the phone is getting the best battery life it has ever gotten.
TheXev said:
I figured it out. It was the battery all along. Replaced the battery, and the phone is getting the best battery life it has ever gotten.
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Did you replace it yourself? Was it that hard? My battery will randomly die at 23% sometimes. Debating on replacing it. Can't afford a pixel at the moment.
Flyhalf205 said:
Did you replace it yourself? Was it that hard? My battery will randomly die at 23% sometimes. Debating on replacing it. Can't afford a pixel at the moment.
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Click to collapse
Yes, I replaced it myself, and your situation sounds VERY similar to mine. It was one of the trickiest operations I have ever done on a phone by far, but the M9 has a few things that make it much easier to do then the M8 for sure (I was dreading having to replace a USB port on my old M8). I replaced the USB port for my M9 while I was in there and also did the thermal mod to help cool the CPU down. I have a very steady hand and some experience doing these types of things, but am by no means a professional.
I talk about my experiences doing all three of these operations here: https://forum.xda-developers.com/showpost.php?p=72235621&postcount=49
Only additional note I have is, that the Amazon seller I bought my battery from is now out of stock. A friend of mine who just bought a M9 is ordering a new battery for his, so I can update you with that experience soon. As some people seem to be getting old batteries or batteries that aren't holding a charge even from the vendor I bought mine from. I almost wonder if some scumbags are returning batteries to Amazon saying they didn't use them, but are actually sending back their old batteries!
I did notice while looking for new battery replacements on Amazon the other night, that there does appear to be generic non-OEM replacement options on the market now, where I did not find those at the time I did my replacement. My friend is getting his battery off ebay from a Hong Kong seller, so it will likely be a few weeks before we have it in hand.
I also used this video on youtube as reference: https://www.youtube.com/watch?v=WYm-2dUW03M I stopped and did the USB board replacement before most of the steps (that is actually quite easy to do by itself). You can watch it to get a REALLY good idea of what you'll have to deal with. I had the Verizon version of the M9 to deal with, so I only had one antenna wire instead of two (most be a different antenna in the VZW version of the phone), and getting the CNC connections back together was harder then ANY of the ribbon cables shown. I had to remove my contact lenses and look at the motherboard really close to see it clearly.
@TheXev Thanks for all of the info. I heard that conducting the battery swap was notoriously tricky. I ended up just buying a m9 for cheap and porting everything over to it... when this battery inevitable dies in 6 months I may give the self-replacement a go (or move on to a Pixel or something).
Exokan said:
@TheXev Thanks for all of the info. I heard that conducting the battery swap was notoriously tricky. I ended up just buying a m9 for cheap and porting everything over to it... when this battery inevitable dies in 6 months I may give the self-replacement a go (or move on to a Pixel or something).
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Just finished replacing my battery this morning. Took me about 45 minutes. I followed this video here https://www.youtube.com/watch?v=HDvBvrWN73s&t=180s .... I just hope this will delay me buying a pixel. Expensive!
Bought this one here. I doubt it is OEM but we will see how battery life last on this. http://www.ebay.com/itm/Original-OE...e=STRK:MEBIDX:IT&_trksid=p2060353.m2749.l2649
Thanks @TheXev
Aganar said:
My brother​ had a similar issue with his M8. Sprint refused to acknowledge any kind of hardware issue and insisted that he must have too many apps running, even after a factory reset. He eventually switched to an HTC 10.
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Flyhalf205 said:
Just finished replacing my battery this morning. Took me about 45 minutes. I followed this video here https://www.youtube.com/watch?v=HDvBvrWN73s&t=180s .... I just hope this will delay me buying a pixel. Expensive!
Bought this one here. I doubt it is OEM but we will see how battery life last on this. http://www.ebay.com/itm/Original-OE...e=STRK:MEBIDX:IT&_trksid=p2060353.m2749.l2649
Thanks @TheXev
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Glad it worked out for ya.. but on a stranger note... WTF IS UP WITH THAT VIDEO!? lol its EXACTLY the same as mine, only with a different logo, the font was changed from blue to red.... and the music is different but it is otherwise EXACTLY THE SAME. lol
I'm switching tabs between these videos at different parts, and its just changing colors... I think your video is from the original author, I'm going to let him know about this other channel ripping off their work.
My phone has same battery behavior.
Anyone in Los Angeles area want to swap out my battery for me???
Any reputable phone service places anyone can recommend?
I really don't think I should try to do this myself.

HTC 10 Battery Replacement by official service

Since the battery situation has reached a point of no return (under 1.5 hours of SOT, random restarts and bootloops under 50%) and since I won't have the opportunity to get a new device for the next year, I would really appreciate it if someone could share his/her experience with battery replacement via the official HTC service.
I can send my device to either UK or DE service points, so any specific experience with those would be ideal. Furthermore, I would really love to know if someone had any issues with sending their devices with an unlocked bootloader, or received them damaged or scratched, as this is the reason why I am still reluctant of sending my device (I have read some horror stories of devices returning scratched or with damaged screens).
Any help would be highly appreciated.
billgs said:
Since the battery situation has reached a point of no return (under 1.5 hours of SOT, random restarts and bootloops under 50%) and since I won't have the opportunity to get a new device for the next year, I would really appreciate it if someone could share his/her experience with battery replacement via the official HTC service.
I can send my device to either UK or DE service points, so any specific experience with those would be ideal. Furthermore, I would really love to know if someone had any issues with sending their devices with an unlocked bootloader, or received them damaged or scratched, as this is the reason why I am still reluctant of sending my device (I have read some horror stories of devices returning scratched or with damaged screens).
Any help would be highly appreciated.
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Click to collapse
+1
I would much appreciate the same info except that I'm in the US. Same exact battery difficulties. I've already bought a new device but I would love to keep this one operational as a backup if the battery can be replaced without ruining the device. All the DIY videos I've watched look like a nightmare.
Not in EU/US, so my experience might be different from yours (YMMV disclaimer)
Got my 10 in for battery replacement (last week of warranty left), and just got it back.
Don't try to replace the battery yourself, to be honest.
I send my phone in for only a battery exchange, and it came back with a new battery, and a new screen.
It's very likely to damage the ribbon cable while putting the phone back.
What I see from some other forums is, basically if you've had software mod, they won't warrant mainboard damage.
Haven't heard anyone had a damaged phone back from official repair though.
It costs around $40-50 for a battery exchange out of warranty IIRC.
jerry855202 said:
Not in EU/US, so my experience might be different from yours (YMMV disclaimer)
Got my 10 in for battery replacement (last week of warranty left), and just got it back.
Don't try to replace the battery yourself, to be honest.
I send my phone in for only a battery exchange, and it came back with a new battery, and a new screen.
It's very likely to damage the ribbon cable while putting the phone back.
What I see from some other forums is, basically if you've had software mod, they won't warrant mainboard damage.
Haven't heard anyone had a damaged phone back from official repair though.
It costs around $40-50 for a battery exchange out of warranty IIRC.
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Who did the battery replacement? In the US HTC won't replace the battery anymore. I contacted them last week and was told they no longer do it. I'm looking into third party solutions now.
bacon612 said:
Who did the battery replacement? In the US HTC won't replace the battery anymore. I contacted them last week and was told they no longer do it. I'm looking into third party solutions now.
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Official HTC repairment center in Taiwan. However in my case my phone is still barely in warranty (a week or less). They covered all cost within warranty. Heard an out of warranty battery exchange is around $40-50.
Also, it seems that they also repair foreign htc phones, although at a additional cost of $35, plus whatever the replacement part costs.
If you're really desperate about your battery and don't want to risk it, maybe pay extra? Just sayin' , and not endorsing anything.
Maybe there's some 3rd party that will exchange 10's battery? Just make sure that they'll also change the screen if they damaged it.
Hey folks,
I live in Europe (France). I bought an OEM battery at a fair price from Ebay (I can find the link if anyone is interested) and had the repair done by a store nearby for ~40 euros (which is not so much considering the time it took them to remove the screen without any damage !).
Since the guys agreed to make the change for the same price, I also took the opportunity to replace the rear case, to a beautiful brand new red housing. Now my 10 seems like it just came out of the box, for less than 100 euros in total. I'm happy !
Exact same battery issues over here, but located in AUS. 3rd party repairer is having major issues locating a battery, so I'm going to try going through HTC. Wish me luck!
I just did replacement by myself with the battery that i bought from aliexpress.so far is the winner when i compare with My brother s 2 Yo Phone.i did HTCbattery test. Mine ended with 92% and his 80%
It's a very hard device to repair honestly. I sent my phone for a battery replacement and they accidentally messed up part of the screen(Im guessing they bent a part in the ribbon cable for the screen). I recommend you send it to HTC themselves or a very experienced shop with good reputation and don't try to do it yourself. I must say it does make a huge difference to have the battery replaced.
When i sent my phone in, it was completely stock afaik (it was unlocked and with a custom rom before); howerever, they installed a different version and relocked the bootloader as stated in the papers you sign. It just came back like it was out of the box except that the bootloader said *Tampered* and *RELOCKED* so they didnt restore the bootloader status.
I've got my HTC U12+ two days ago and when I got my 10 out of the case to swap sim cards I noticed a small bulge on the display (see photo). I guess my battery is a bit bulged or something, so I'd like to get it replaced. How should I go about it? I've already written the HTC support, since there doesn't seem to be a repair address or anything like that on the homepage. I am from Germany, so I could just return the phone to my provider, but they take 2-3 weeks longer to get it repaired...
Had battery issues with my HTC 10, it didn't last much, drained quickly and had random shutdowns above 30%.
Orderer a new battery from aliexpress, carefully removed the screen and replaced the battery.
It made a real difference!
lmcmil said:
Had battery issues with my HTC 10, it didn't last much, drained quickly and had random shutdowns above 30%.
Orderer a new battery from aliexpress, carefully removed the screen and replaced the battery.
It made a real difference!
Click to expand...
Click to collapse
which battery did you ordered? 3000 mah, 4000 mah or 4300 mah?
Bareq said:
which battery did you ordered? 3000 mah, 4000 mah or 4300 mah?
Click to expand...
Click to collapse
4000 mah : https://www.aliexpress.com/item/B2P...866.html?spm=2114.13010708.0.0.3a994c4dXZXcbJ
After changing it i used battery calibrator and showed mv max of 4400
lmcmil said:
Had battery issues with my HTC 10, it didn't last much, drained quickly and had random shutdowns above 30%.
Orderer a new battery from aliexpress, carefully removed the screen and replaced the battery.
It made a real difference!
Click to expand...
Click to collapse
Hi, I have the same issue with the battery. You say you removed the screen and replaced the battery. Do you have any tutorial or step-by-step description for this?
Thanks
---------- Post added at 05:42 PM ---------- Previous post was at 05:36 PM ----------
lmcmil said:
Had battery issues with my HTC 10, it didn't last much, drained quickly and had random shutdowns above 30%.
Orderer a new battery from aliexpress, carefully removed the screen and replaced the battery.
It made a real difference!
Click to expand...
Click to collapse
Hi, I have the same issue with the battery. You say you removed the screen and replaced the battery. Do you have any tutorial or step-by-step description for this?
Thanks
SiriusCybernetik said:
Hi, I have the same issue with the battery. You say you removed the screen and replaced the battery. Do you have any tutorial or step-by-step description for this?
Thanks
---------- Post added at 05:42 PM ---------- Previous post was at 05:36 PM ----------
Hi, I have the same issue with the battery. You say you removed the screen and replaced the battery. Do you have any tutorial or step-by-step description for this?
Thanks
Click to expand...
Click to collapse
You could find tutorials on youtube, it's easy to replace, just do it step by step be pacient and careful
Shark5060 said:
I've got my HTC U12+ two days ago and when I got my 10 out of the case to swap sim cards I noticed a small bulge on the display (see photo). I guess my battery is a bit bulged or something, so I'd like to get it replaced. How should I go about it? I've already written the HTC support, since there doesn't seem to be a repair address or anything like that on the homepage. I am from Germany, so I could just return the phone to my provider, but they take 2-3 weeks longer to get it repaired...
Click to expand...
Click to collapse
To give a conclusion to this:
- I wrote the support and got a return label for a local repair shop (3rd party, but authorized by HTC)
- After I sent the device off, I got NO email confirmation that the device arrived, got repaired or got sent back
- Since Hermes is a piece of **** where I live, they never bothered to try to deliver the package.
- By pure luck I was at the Hermes packet pickup store for a different package from Amazon when I learned that I hat not only one, but two packages waiting for me.
- I assume total repair and delivery time was less than a week, but I have no idea how long the package was at the pickup store.
- The battery was replaced, but the glue around the screen was applied quite poorly, but since the device works again I don't really care.
- They didn't touch the OS. Bootloader was unlocked and a custom ROM was installed - no changes after the repair.
BSHD666 said:
You could find tutorials on youtube, it's easy to replace, just do it step by step be pacient and careful
Click to expand...
Click to collapse
I watched a few of those tutorials. Just nope. I'm a bit clumsy by nature, and precision works like that are just a no-no for me. I'd end up having to replace nearly everything, because of accidentally damaged electronic parts.
My HTC 10 is about 1 year old, bought it brand new from aliexpress, so no warranty. Well ... They claim that they give 2 years warranty, but the hurdles that I'd have to go through to send it to them (took 2 months to arrive to me), with no guarantee that I'd get the same phone back when/if they repair it ... Let's just say that it has no warranty.
Luckily, it still has no major issues, apart from an echo problem. Whenever I call someone or someone calls me, whoever is on the other side hears a feedback of his/her own voice for about 30 seconds, then the echo disappears. I hear no echoes, only whoever is on the other side hears it, and only during the first 30 seconds or so of the call. There are no echoes/feedbacks if I turn on the loud speaker or use the earphones. I've been researching about this strange echo issue, and found no solutions. But I digress.
Long story short: I'm too clumsy to attempt a disassembly myself.
Also, it seems that the HTC support here is linked to a company called Regenersis, which I've read very bad reviews about. Since my phone has no warranty, I could search for a third party shop and supply them with the new parts. Although, if it becomes too much of a hassle or if they ask for too much money, I could always buy a new phone.
SiriusCybernetik said:
Hi, I have the same issue with the battery. You say you removed the screen and replaced the battery. Do you have any tutorial or step-by-step description for this?
Thanks
Click to expand...
Click to collapse
Sorry for the late reply, i used the tutorial in : https://www.youtube.com/watch?v=CmL0mMmNBUM&t=566s&list=PLqrAW732T3e_8qLGBDX8YoCI2XWTDCQKW&index=2
Bare in mind that you have great chances of damaging your LCD during the operation, so do it at your own risk and responsability
lmcmil said:
Sorry for the late reply, i used the tutorial in :
&t=566s&list=PLqrAW732T3e_8qLGBDX8YoCI2XWTDCQKW&index=2
Bare in mind that you have great chances of damaging your LCD during the operation, so do it at your own risk and responsability
Click to expand...
Click to collapse
Thanks, this will be helpful.
lmcmil said:
Sorry for the late reply, i used the tutorial in :
&t=566s&list=PLqrAW732T3e_8qLGBDX8YoCI2XWTDCQKW&index=2
Bare in mind that you have great chances of damaging your LCD during the operation, so do it at your own risk and responsability
Click to expand...
Click to collapse
Just one more question. I've watched this and several other videos repeatedly but there's one thing that's not clear to me. Did you have to use some kind of glue or adhesive tape when reassembling the screen?
In some videos they don't mention it and in another one they uses industrial mp glue (B7000?). I have read a lot about people using tape.
What worked well for you? Are there any pitfalls?
Thanks in advance.
Sirius

Any battery replacement success stories?

Has anybody personally found a good replacement internal battery that has full, or close to full charge capacity? Before anybody says it, I have replaced phone batteries before and have no issues with the risk and disassembly aspect of replacing the battery. I want to install a new one because my current battery dies so quickly anymore, but everywhere I look I only find ones with terrible user reviews. Can anybody point me in the direction of a better quality option?
BranC85 said:
Has anybody personally found a good replacement internal battery that has full, or close to full charge capacity? Before anybody says it, I have replaced phone batteries before and have no issues with the risk and disassembly aspect of replacing the battery. I want to install a new one because my current battery dies so quickly anymore, but everywhere I look I only find ones with terrible user reviews. Can anybody point me in the direction of a better quality option?
Click to expand...
Click to collapse
Did you ever find a good replacement? I want to do mine. 69 percent battery health and I barely get 2.5 hours SOT
snappycg1996 said:
Did you ever find a good replacement? I want to do mine. 69 percent battery health and I barely get 2.5 hours SOT
Click to expand...
Click to collapse
No I ended up using the slightly-less-than-terrible verizon trade in offer on an s10. I got the plus because of the 4ah battery specifically although im already remember how much samsung's UI's blow compared to regular android... But if I had gotten one I would probably just get one directly from ifixit after reading some of the user feedback. Seems like they are mostly better received than amazon and ebay options.
I purchased a battery from the below eBay seller.
https://www.ebay.com/itm/113153374724
It's a genuine battery from what I can tell and came in a clear plastic case. It's dated 2019/01/16, so very recent. I'll be installing it tomorrow.
-Maverick- said:
I purchased a battery from the below eBay seller.
https://www.ebay.com/itm/113153374724
It's a genuine battery from what I can tell and came in a clear plastic case. It's dated 2019/01/16, so very recent. I'll be installing it tomorrow.
Click to expand...
Click to collapse
I just installed this same battery yesterday. Been using it all day today. Seems to work just fine so far. But only time will tell.
I just installed mine today. As you pointed out, no real way to know how good until it's had a few cycles under it's belt. Was the HTC logo marked out on your battery?
-Maverick- said:
I just installed mine today. As you pointed out, no real way to know how good until it's had a few cycles under it's belt. Was the HTC logo marked out on your battery?
Click to expand...
Click to collapse
Logos are marked out to do with customs, in many of countries they do not allow the importation of counterfeit products under copyright law, marking out the company logo bypasses this. Obviously if the actual OEM is selling their own batteries then this does not need to be done.
Any updates on battery life? I am looking to buy from the same seller for my Pixel XL.
Mikekelso421 said:
I just installed this same battery yesterday. Been using it all day today. Seems to work just fine so far. But only time will tell.
Click to expand...
Click to collapse
Got any updates on how the battery fares in day to day use?
shemafied said:
Got any updates on how the battery fares in day to day use?
Click to expand...
Click to collapse
I used it for 2 weeks before selling the phone. The battery worked great. Hello a charge like new. ??
-Maverick- said:
I purchased a battery from the below eBay seller.
https://www.ebay.com/itm/113153374724
It's a genuine battery from what I can tell and came in a clear plastic case. It's dated 2019/01/16, so very recent. I'll be installing it tomorrow.
Click to expand...
Click to collapse
How is it holding up? I am looking for OEM quality replacement battery too, half a year is enough to tell whether it is good or not...
Carmageddon1984 said:
How is it holding up? I am looking for OEM quality replacement battery too, half a year is enough to tell whether it is good or not...
Click to expand...
Click to collapse
Sorry for the late reply.
It was defective, it lasted a week before it would no longer hold a charge. It looked genuine, but I didn't want to deal with a replacement, so I ended up getting a refund, and going with ifixit for a replacement battery instead. I'm guessing I just received a lemon, the seller was solid with the refund.
https://www.ifixit.com/Store/Android/Google-Pixel-XL-Replacement-Battery/IF356-005
Expensive at $25, but it's been solid ever since. Holds a charge very well. I purchased the kit, since I can see myself reusing the tools in the future.
It matches the original bloated battery I took out the first time. It seems to be genuine OEM, the HTC logo on the battery is covered up by a black marker which you can remove with alcohol. You can even make it out a bit in their photos.
-Maverick- said:
Sorry for the late reply.
It was defective, it lasted a week before it would no longer hold a charge. It looked genuine, but I didn't want to deal with a replacement, so I ended up getting a refund, and going with ifixit for a replacement battery instead. I'm guessing I just received a lemon, the seller was solid with the refund.
https://www.ifixit.com/Store/Android/Google-Pixel-XL-Replacement-Battery/IF356-005
Expensive at $25, but it's been solid ever since. Holds a charge very well. I purchased the kit, since I can see myself reusing the tools in the future.
It matches the original bloated battery I took out the first time. It seems to be genuine OEM, the HTC logo on the battery is covered up by a black marker which you can remove with alcohol. You can even make it out a bit in their photos.
Click to expand...
Click to collapse
Thank you for the update!
I guess I will get this one probably, instead of buying the new Pixel 4 XL.. just to see how long it lasts... it still works damn good, and exactly why I chose Google phone over other cheaper contract phones!!
What do you think? any practical reason to get the 4 over a battery upgrade for this one?
Carmageddon1984 said:
Thank you for the update!
I guess I will get this one probably, instead of buying the new Pixel 4 XL.. just to see how long it lasts... it still works damn good, and exactly why I chose Google phone over other cheaper contract phones!!
What do you think? any practical reason to get the 4 over a battery upgrade for this one?
Click to expand...
Click to collapse
Since Google decided to extend support for the OG Pixel/XL with Android 10, they left me little reason to upgrade to 4. They would have to come in at $700 (not going to happen) or less for me to upgrade, or else I'm staying put until next year's 5. There is also the "possible" Pixel 4a/XL to look forward to in 6 months.
I had to buy mine used to replace my OnePlus 5 that had a saltwater accident after 2 years of use. The used eBay pixel XL I bought seemed like it hadn't been used in well over a year based on the software update status. It was also on the beta program so it was probably an enthusiast who bought new and used it a few months and switched to something else throwing it in a drawer. Battery still seems as good as they were new, after months of me using it. Still not as good as the OnePlus 5 and doesn't charge fast but it's still a good phone. Camera is close to as good as anything out there. UI had more lag than the op5 but seems smoother in scrolling and general usage.
Hi,on my pixel XL my USB preferences stopped working and is stuck on charge. After trying different chargers and cables, my phone will only charge using a USB-A to USB-C. When I plug phone into PC, it will only charge, can't change it from charge. I was wondering if someone has had a similar problem. If so, did changing the battery fix this problem or has anyone changed the USB daughter board and that fixed the problem. If anyone knows of a fix for my problem. Thank you.
fiverings said:
Hi,on my pixel XL my USB preferences stopped working and is stuck on charge. After trying different chargers and cables, my phone will only charge using a USB-A to USB-C. When I plug phone into PC, it will only charge, can't change it from charge. I was wondering if someone has had a similar problem. If so, did changing the battery fix this problem or has anyone changed the USB daughter board and that fixed the problem. If anyone knows of a fix for my problem. Thank you.
Click to expand...
Click to collapse
tried the original cables?
sudoxd said:
tried the original cables?
Click to expand...
Click to collapse
Yes and other cables and other charges as well
fiverings said:
Yes and other cables and other charges as well
Click to expand...
Click to collapse
sounds like either firmware or port to me but someone else may be able to correct me. have you also tried on a different computer? could be the ports on there.
sudoxd said:
sounds like either firmware or port to me but someone else may be able to correct me. have you also tried on a different computer? could be the ports on there.
Click to expand...
Click to collapse
Yes, I have tried on a different computer, did work there either. What it feels like, my USB preferences are not on my pixel XL anymore. Like they got wiped off my phone. Thanks

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