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Hi Guys
i have the famous front cover brake.
My phone goes to the Service CEnter from Se here in Germany
and they said that i changed the Firmware so the warranty isnt anymore available.
Now i have only unlock the Bootloader and rooted my phone.
Now i have relocked the Bootloader and flashed the stocl 2.3.4 FW on it.
Should i try to resend it to the Service Center ?
or will they still recognize that i unlocked the bootloader ?
dubist said:
Hi Guys
i have the famous front cover brake.
My phone goes to the Service CEnter from Se here in Germany
and they said that i changed the Firmware so the warranty isnt anymore available.
Now i have only unlock the Bootloader and rooted my phone.
Now i have relocked the Bootloader and flashed the stocl 2.3.4 FW on it.
Should i try to resend it to the Service Center ?
or will they still recognize that i unlocked the bootloader ?
Click to expand...
Click to collapse
They probably won't even notice, btw u meant "front cover break"? The stupid crack near the sensor?
If yes i think its said in that thread that issue it is covered by warranty.
When you unlock the bootloader, you provide to Sony Ericsson the IMEI code of your telephone. I think if you send it again to the Service Center they *might* check in a database if that IMEI has been provided in past to unlock the device... this is why at the moment I prefer not to root (and so not to unlock bl) my Arc s.
yes but they dont want do accept the Warranty
They say that if i unlock the bootloader (and i have done this)
the Warranty is anymore available
Alleniv said:
When you unlock the bootloader, you provide to Sony Ericsson the IMEI code of your telephone. I think if you send it again to the Service Center they *might* check in a database if that IMEI has been provided in past to unlock the device... this is why at the moment I prefer not to root (and so not to unlock bl) my Arc s.
Click to expand...
Click to collapse
+1
And It's said during the unlock procedure that the warranty will be void... at least the official SE procedure...
For hardware issues I don't think we will have that issue. Unlocking Bootloader and Hardware issue is not really related unless we bricking by flash ROM or something.
If u got warranty pls update this post.that will help others.thanks in advance
I read that this warranty is avoid only for SOFTWARE SUPPORT.
Following the law, they should keep in charge all material problem.
Alleniv said:
When you unlock the bootloader, you provide to Sony Ericsson the IMEI code of your telephone. I think if you send it again to the Service Center they *might* check in a database if that IMEI has been provided in past to unlock the device... this is why at the moment I prefer not to root (and so not to unlock bl) my Arc s.
Click to expand...
Click to collapse
It is not possible. As you can see in official instructions, last step:
Code:
Warning! If you perform this step, you will unlock the boot loader and which may void your warranty and/or any warranty from your carrier.
So you void warranty only if you physically unlock your bootloader and perform last step. So requesting unlock code SHOULDN'T void warranty.
Alleniv said:
When you unlock the bootloader, you provide to Sony Ericsson the IMEI code of your telephone. I think if you send it again to the Service Center they *might* check in a database if that IMEI has been provided in past to unlock the device... this is why at the moment I prefer not to root (and so not to unlock bl) my Arc s.
Click to expand...
Click to collapse
Getting an unlock code doesn't mean that you should have unlocked it...it gives you the option. That's it
Is there any easy way to unlock bootloader without void our warranty?
One more question, can i unlock my bootloader Xperia SL using Xperia S guide?
Thanks for ur help..
Sent from my LT26ii using XDA Premium HD app
Bootloader Unlocking without Warranty void is not possible.
Member90 said:
Is there any easy way to unlock bootloader without void our warranty?
One more question, can i unlock my bootloader Xperia SL using Xperia S guide?
Thanks for ur help..
Sent from my LT26ii using XDA Premium HD app
Click to expand...
Click to collapse
Bootloader unlocking voids warranty but you can relock the bootloader. By doing that you get back your warranty..
Press thnx if I helped.
Sent from my ST18i
"Bootloader unlocking voids warranty but you can relock the bootloader. By doing that you get back your warranty." -Wrong information.
You do not get the warranty back even after you relock the bootloader.
Because bootloader unlocking will result DRM keys loss and also the IMEI number is logged by SONY, so even if you relock the bootloader that KEY can not be restored. So SONY can track it easily.\
So warranty remains void.
auni said:
"Bootloader unlocking voids warranty but you can relock the bootloader. By doing that you get back your warranty." -Wrong information.
You do not get the warranty back even after you relock the bootloader.
Because bootloader unlocking will result DRM keys loss and also the IMEI number is logged by SONY, so even if you relock the bootloader that KEY can not be restored. So SONY can track it easily.\
So warranty remains void.
Click to expand...
Click to collapse
Didn't know that..
Well thnx for the info bro..
Sent from my ST18i
auni said:
"Bootloader unlocking voids warranty but you can relock the bootloader. By doing that you get back your warranty." -Wrong information.
You do not get the warranty back even after you relock the bootloader.
Because bootloader unlocking will result DRM keys loss and also the IMEI number is logged by SONY, so even if you relock the bootloader that KEY can not be restored. So SONY can track it easily.\
So warranty remains void.
Click to expand...
Click to collapse
This is not completely accurate.
Actually if you read from Sony's web page here http://unlockbootloader.sonymobile.com
It says
" Important information
Please note that you may void the warranty of your device and/or any warranty from your operator if you unlock the boot loader. See your device's warranty statement for details. Additionally, due to the modified device software, Sony’s repair network will likely have to replace key components before it can properly test, repair and verify your device using our repair tools and software. Consequently, if Sony performs a warranty repair, Sony will likely charge you a significant service fee for the additional costs caused by your modification of the software."
Clearly it states MAY.
From Jaramie's LT28at
ToledoJab said:
This is not completely accurate.
Actually if you read from Sony's web page here http://unlockbootloader.sonymobile.com
It says
" Important information
Please note that you may void the warranty of your device and/or any warranty from your operator if you unlock the boot loader. See your device's warranty statement for details. Additionally, due to the modified device software, Sony’s repair network will likely have to replace key components before it can properly test, repair and verify your device using our repair tools and software. Consequently, if Sony performs a warranty repair, Sony will likely charge you a significant service fee for the additional costs caused by your modification of the software."
Clearly it states MAY.
From Jaramie's LT28at
Click to expand...
Click to collapse
I know that, read this a long ago.
I've confirmed from one of the SONY Moderators from SONY official forum, then i posted the info.
auni said:
"Bootloader unlocking voids warranty but you can relock the bootloader. By doing that you get back your warranty." -Wrong information.
You do not get the warranty back even after you relock the bootloader.
Because bootloader unlocking will result DRM keys loss and also the IMEI number is logged by SONY, so even if you relock the bootloader that KEY can not be restored. So SONY can track it easily.\
So warranty remains void.
Click to expand...
Click to collapse
Although Sony logs the IMEI number, you still may not lose your warranty. It depends on which country you are in. For example : -
I had bricked my Xperia mini ST15i's touchscreen ( had unlocked bl the official way ). Just flashed stock rom with flashtool, relocked bootloader and gave it to Sony. In India, they didn't check a thing. I just told them that I had bricked it while upgrading to ICS with SEUS
Within a month, I got a new screen replacement absolutely free within my warranty period.
Yes could be a country issue too. You got lucky bro i guess, that they didn't check
In India all the cities got separate service centers or is it state wise?
auni said:
Yes could be a country issue too. You got lucky bro i guess, that they didn't check
In India all the cities got separate service centers or is it state wise?
Click to expand...
Click to collapse
I think that it is city-wise because the Sony guy told me that he had sent my phone to the local service center in a nearby city.
i read of several people that only relocked bootloader and they sent phone to service center without any problems
Depends what country your in as to what rights you have. In Australia i got my screen replaced with unlocked bootloader and no receipt. As Sony says this *may* void your warranty, it also may not. If something happens and is not directly resulting from flashing, then i would argue with Sony that unlocking the bootloader is irrelevant as the phone is defective.
My phone was fixed under even though Sony said no, i said OK ill contact ACCC, Sony said OK we'll fix it as a gesture of good faith. I assume good faith means 'damn this guys knows his consumer rights'.
Sent from my Xperia S using xda app-developers app
I have unlocked my z play's bootloader for downgrading to MM. Will this nullify my warranty? Is there anyway for the service center people to know I unlocked the bootloader?
You void the warranty with requesting the code. It does not matter if you use the code. Your device is in the database. If your dealer sends it to Lenovo for warranty repair, they open the battery cover, read the IMEI or other device data, recognize you requested the code, write a letter "warranty void" and send it back. That's my experience. At least that's what happened to my Moto X Play with hardware problems which are not software related (flaky contact on USB and SD card).
Yes, the bootloader will show as re-locked (there are three states: locked, relocked and unlocked). It will show in the bootloader menu. (status:2 or something like that)
Yes they will know as soon as they check your IMEI on their database.
With other companies that's not case, but with Motorola they void the warranty the moment you request the unlock code from the website.
My Moto Z died 3 months ago, and i have no where to go. When i went to the service center they told me that i rooted the device and i wont get the warranty without even looking at my phone. they just checked the IMEI on their database.
BTW.... Who has successfully locked bootloader on MZP ..?
Anyone !!!:laugh::laugh:
It's not possible to relock bootloader ...As there is no signed firmware available ......
Yes they will know... I just put in for a warranty exchange last month after having issues with it. Yes it was unlocked and had a custom rom on it when I returned it. They had a New Play in my hands within 2 days. They knew the phone was unlocked, I documented it on my warranty claim and they still approved and sent out a replacement. Thank you Moto.
Does unlock bootloader cause end of warranty? If yes could I lock it again if I would use warranty for repair?
Yes, you lose the warranty. No, relocking is not possible. The unlocking is registered at the Lenovo Servers.
Can anyone guide me how to unlock bootloader without voiding the warranty? and if it's not possible then guide me on how to root this device :laugh:
not possible without voiding warranty
IntergalacticPenguin said:
not possible without voiding warranty
Click to expand...
Click to collapse
Hi can you tell me how to unlock bootloader .. I am ok if it voids my warranty
Go to about phone in settings, tap build number 5 or more times (i dont know how many exactly). Go back to settings list, go to developer settings, go to unlock bootloader, follow instructions.