When google sent you a replacement, they sent you a new device with the box and stuff or just the device?
When you sent the phone back, what did you sent?
armandocorti said:
When google sent you a replacement, they sent you a new device with the box and stuff or just the device?
When you sent the phone back, what did you sent?
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Click to collapse
I sent JUST the device back twice, and both times was shipped a brand new device from Google. Box and all accessories Included.
I have 3 chargers, 3 dongles, 3 type C to USB dongles. 3 cords. And 3 boxes. Lol
See image.
Perfect, thanks
antiochasylum said:
I sent JUST the device back twice, and both times was shipped a brand new device from Google. Box and all accessories Included.
I have 3 chargers, 3 dongles, 3 type C to USB dongles. 3 cords. And 3 boxes. Lol
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Click to collapse
Did the email for ur RMA instructions state to return the accessories? I just RMA'd my phone and i got an email saying I needed to return all accessories and the phone itself. But i kind of want to keep them ??
Ap3xGam3r said:
Did the email for ur RMA instructions state to return the accessories? I just RMA'd my phone and i got an email saying I needed to return all accessories and the phone itself. But i kind of want to keep them
Click to expand...
Click to collapse
It did. But I kept them anyway. All they do is dump the accessories in huge Gaylord's and recycle them. That's why I kept mine.
Ap3xGam3r said:
Did the email for ur RMA instructions state to return the accessories? I just RMA'd my phone and i got an email saying I needed to return all accessories and the phone itself. But i kind of want to keep them ??
Click to expand...
Click to collapse
That's the email I got to. And I sent back everything.
antiochasylum said:
It did. But I kept them anyway. All they do is dump the accessories in huge Gaylord's and recycle them. That's why I kept mine.
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Click to collapse
No charges on your card?
Ap3xGam3r said:
No charges on your card?
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Click to collapse
Nope. None.
Related
Well, less than 4 months into owning my Verizon GNex, the Micro-USB port has worn out, rendering it un-chargeable. I'm well out of warranty at this point I suppose so any suggestions as to what I should do?
solder it back to the board
emcn84 said:
solder it back to the board
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Click to collapse
Would that help? It's moreso the cable just dosent stay in when I put it in and it doesn't charge no matter how far I push it in.
Phone has 1 yr warranty for mfg defect. Return to verizon
Sent from my Galaxy Nexus using Tapatalk
Sorry for the dumb question, but have you tried other cables?
NintendoSpy said:
Would that help? It's moreso the cable just dosent stay in when I put it in and it doesn't charge no matter how far I push it in.
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Click to collapse
DeadPlasmaCell said:
Sorry for the dumb question, but have you tried other cables?
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Click to collapse
Yeah I have, you can definitely feel the cable barely staying in.
Sent from my Galaxy Nexus using Tapatalk
NintendoSpy said:
Well, less than 4 months into owning my Verizon GNex, the Micro-USB port has worn out, rendering it un-chargeable. I'm well out of warranty at this point I suppose so any suggestions as to what I should do?
Click to expand...
Click to collapse
OK don't solder or weld or do anything else to it!!! send it to warranty threw verison or Samsung, if u do something stupid like solder or weld u will void warranty. Samsung turn round time is a week I've sent in two phones and they completely replaced with fresh new one ( screen issues)
Yeah, you're not out of warranty. Manufacturer warranty on the phone is one year (like pretty much every other OEM). Take it to the nearest Verizon store and they should help you out in replacing it under warranty.
NintendoSpy said:
Well, less than 4 months into owning my Verizon GNex, the Micro-USB port has worn out, rendering it un-chargeable. I'm well out of warranty at this point I suppose so any suggestions as to what I should do?
Click to expand...
Click to collapse
Yea the warranty is a year as long as you haven't done anything like open it up just make sure its 100% stock and call Verizon and tell them. If your account isn't cash only they will send you a new one overnight. If it is cash only you have to go to a store and drop it off maybe 2 or three days later you'll be told to pick up your replacement at the same store. Super easy
Sent from my Galaxy Nexus using XDA
You could also change it using the Pogo pins, touchstone mod etc.
Sent from my Galaxy Nexus
Matridom said:
You could also change it using the Pogo pins, touchstone mod etc.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Yeah I was about to do that since I had forgotten about manufacturer warranty. Well I guess I'll bring my phone back to stock 4.0.2 and call Verizon. Thanks guys!
Sent from my Galaxy Nexus using Tapatalk
I sent my new Nexus 7 back due to massive, intermittent screen flickering and I was wondering if anybody else has done the same?
The status of repair is:
"Product was repaired OK and is now packed ready for shipping or pick up."
I am wondering if they even fixed anything or if they are just sending it back. I was hoping they would replace it altogether but it doesn't that way.
Thanks for any responses.
Probably they changed the whole screen.
Most tablet manufacturers will just replace the tablet. Because of the amount of time it will take. Unless someone actually works for the warehouse issuing out Nexus 7 replacements you will not get a solid answer. Just check the serial number when you get your Nexus 7 back.
swisstourist said:
Probably they changed the whole screen.
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Click to collapse
p282 said:
Most tablet manufacturers will just replace the tablet. Because of the amount of time it will take. Unless someone actually works for the warehouse issuing out Nexus 7 replacements you will not get a solid answer. Just check the serial number when you get your Nexus 7 back.
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Click to collapse
Thanks guys and I hope you are right p282!
p282 said:
Most tablet manufacturers will just replace the tablet. Because of the amount of time it will take.
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Click to collapse
...and, most likely, it will be a refurbished unit unless no returned units are available.
PJ Clifford said:
...and, most likely, it will be a refurbished unit unless no returned units are available.
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Click to collapse
I guess I can deal with a refurbished unit as long as it works.
Sent from my SGH-M919 using Tapatalk 2
Some folks are touchy about them. If the company actually goes through the returned units and really does refurbish them, they can be better than new. Unfortunately, a lot of companies like to power them up, see that something is displayed and call them "refurbished". Dunno where ASUS fails in that spectrum...
PJ Clifford said:
Some folks are touchy about them. If the company actually goes through the returned units and really does refurbish them, they can be better than new. Unfortunately, a lot of companies like to power them up, see that something is displayed and call them "refurbished". Dunno where ASUS fails in that spectrum...
Click to expand...
Click to collapse
I'm hoping they actually did change something because there is a intermittent issue and they probably didn't mess with it long enough to notice. I guess we shall see..
Sent from my SGH-M919 using Tapatalk 2
Well it's on it's way back after only two days in repair. I'm not feeling to confident.
Dear ASUS Valued Customer,
Your RMA is scheduled for shipment today. You may check status with the courier directly for estimated delivery date; however please keep in mind that the courier’s website may not be updated until after 7pm PST depending on the actual pick up time of your RMA.
Infomation
Customer 000000000000000000000000000000000000
Rma# U****
Repair Center SMS Infocomm(USA) Corp
Shipping Carrier
Tracking# 5**************
Product Type Eeepad (System)
Received Address ****************
Most likely a refurb with that quick a turnaround.
danvee said:
Most likely a refurb with that quick a turnaround.
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Click to collapse
Agreed. Check it out thoroughly.
PJ Clifford said:
Agreed. Check it out thoroughly.
Click to expand...
Click to collapse
I'm just hoping they didn't send the same one back because in my opinion there is a hardware related screen issue. The problem is somewhat intermittent so they could've missed it.
Sent from my SGH-M919 using Tapatalk 2
Same here, RMAed it because of light bleed and dead pixels. It was on the status "REPAIR IN PROGRESS" since Friday morning (sent to the EU repair centre in Czech). Now it just turned to: Product was repaired OK and is now packed ready for shipping or pick up.
Crossing my fingers that they actually repaired/replaced it
Does anyone know for sure that if you send you Nexus into Asus for a warrant problem, do they send you back a refurbished unit or a brand new one?
Sent from my Nexus 7 using xda premium
RPK925 said:
Does anyone know for sure that if you send you Nexus into Asus for a warrant problem, do they send you back a refurbished unit or a brand new one?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Mine should be here tomorrow so I'll let you know the details.
Sent from my SGH-M919 using Tapatalk 2
RPK925 said:
Does anyone know for sure that if you send you Nexus into Asus for a warrant problem, do they send you back a refurbished unit or a brand new one?
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
No. There's no knowing 'for sure' unless they tell you (and even then).
There's no stated policy concerning it, so it's entirely case by case.
If you send a unit for repair, be sure to record the serial #.
That's the only way you'll know for certain.
The refurbished ones are generally indistinguishable from new.
Most places will send a refurbished unit unless there are absolutely no refurbished ones available.
Last month I sent my 2012 32GB N7 back to ASUS for warranty repair. I had been living with bad external speakers for a couple months. While transitioning from portrait to landscape when I was watching a video the tablet froze up and started making a high pitched squealing noise. Only thing I could do is long press the power button. Long story short...a little over 2 weeks after sending the N7 away I got the same tablet back with new speakers.
What a fail company Asus is...
Got my tablet back with "TEST OK/NO TROUBLE FOUND" so they call 7 dead pixels NO TROUBLE FOUND?? They pulled this **** on my before with the Prime so they are in for another discussion... WTF do they employ monkeys there??
I got my Nexus 7 back from repair yesterday and is not the same unit I sent in. I can't tell if it is a refurbished unit or new but either way I'm happy it's a different one.... for now.
Sent from my Nexus 7 using Tapatalk 2
So I just got my HTC one from best buy about a week ago and it just developed a long line of stuck pixels. Who do I contact since I have a blue one? Best buy?
Sent from my only One.
yojoe600 said:
So I just got my HTC one from best buy about a week ago and it just developed a long line of stuck pixels. Who do I contact since I have a blue one? Best buy?
Sent from my only One.
Click to expand...
Click to collapse
Ya, I would just run it back to Best Buy. I'm sure they'd exchange it.
Sent from my HTC6500LVW using XDA Premium 4 mobile app
Even if I bought in online I could go to the store right?
Sent from my only One.
yojoe600 said:
Even if I bought in online I could go to the store right?
Sent from my only One.
Click to expand...
Click to collapse
I would refrain from the store if possible they might screw with your plan. They have to add the phone to your account and they'll probably try to change your data plan in store. I get my phone tomorrow in the mail :good: hopefully there aren't any issues.
zetsumeikuro said:
I would refrain from the store if possible they might screw with your plan. They have to add the phone to your account and they'll probably try to change your data plan in store. I get my phone tomorrow in the mail :good: hopefully there aren't any issues.
Click to expand...
Click to collapse
I was wondering when yours was coming. The only problem is with the pixel problem it sometimes fixes itself and then comes back. Which is quite annoying.
yojoe600 said:
I was wondering when yours was coming. The only problem is with the pixel problem it sometimes fixes itself and then comes back. Which is quite annoying.
Click to expand...
Click to collapse
How long ago did you get your phone again? I just hope they don't try to screw with your data plan if you do go into the store. Maybe just request a replacement online via the BestBuy website?
zetsumeikuro said:
How long ago did you get your phone again? I just hope they don't try to screw with your data plan if you do go into the store. Maybe just request a replacement online via the BestBuy website?
Click to expand...
Click to collapse
they should not mess with the plan when exchanging. And I ordered on the 26th and got it on the 2nd.
yojoe600 said:
they should not mess with the plan when exchanging. And I ordered on the 26th and got it on the 2nd.
Click to expand...
Click to collapse
I'm sure they'll try to force you to activate the phone in store and who knows what the rep will do. That's why I aborted at the store since the punk was trying to change my plan.
zetsumeikuro said:
I'm sure they'll try to force you to activate the phone in store and who knows what the rep will do. That's why I aborted at the store since the punk was trying to change my plan.
Click to expand...
Click to collapse
Yea I know what you mean. I will make sure that doesn't happen.
yojoe600 said:
Yea I know what you mean. I will make sure that doesn't happen.
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Click to collapse
I think they will give you some BS about store policy about them having to activate phones in store.
zetsumeikuro said:
I think they will give you some BS about store policy about them having to activate phones in store.
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Click to collapse
Haha I can picture that. I can get the pixel line to fix itself when I use the dead pixel app, but it comes back after a while... This is so frustrating it was perfect untill today.
yojoe600 said:
Haha I can picture that. I can get the pixel line to fix itself when I use the dead pixel app, but it comes back after a while... This is so frustrating it was perfect untill today.
Click to expand...
Click to collapse
I'm worried about mine too lol. When I had the Rezound I had 4 brand new out of box that had dead/stuck pixels.
zetsumeikuro said:
I'm worried about mine too lol. When I had the Rezound I had 4 brand new out of box that had dead/stuck pixels.
Click to expand...
Click to collapse
I usually have good luck. I have never replaced a phone.
yojoe600 said:
I usually have good luck. I have never replaced a phone.
Click to expand...
Click to collapse
I have odd luck with phones. But it has gotten me a lot of free phones lol.
Hi All,
I bought new galaxy note 7 from sprint and the original charging cable that came inside box having loose contact. Can I return it to store and get new one or is there any fix for this?
Regards,
Prince
princedare said:
Hi All,
I bought new galaxy note 7 from sprint and the original charging cable that came inside box having loose contact. Can I return it to store and get new one or is there any fix for this?
Regards,
Prince
Click to expand...
Click to collapse
Not sure if they will. Maybe. I havent tried my cables, I did use the Orange brand, them suckers are hard to pull out
You can try to show them it's defective you may be better off contacting Samsung. I contacted them via text chat or call for my note 3 awhile ago over chargers. They ended up giving me a bunch for free due to me waiting so long ect. Just remember be nice patient and it will work out, if not hang up until you get a rep that is nice and will help you.
Sent from my SM-N930V using XDA Free mobile app
So I've had a bookmark for the 3T leather case since it was first announced. Its usually one of the first things I check in my morning routine.
About 3am MST I got and email saying they were live. Went to the site as fast as I could. In stock, added to cart, trying to checkout, cannot verify my shipping address. Address is saved in my account from the purchase my OnePlus 1, OnePlus 3 and OnePlus 3T were all shipped to. Address is good.
I'v added my address 6 more times, tried my home and work address's. First contacted OnePlus support about 11 hours ago. Support guy tries it himself and says he is seeing the same error, he will contact the team and let them know. Telles me to please try again in 2-5 hours.
As of right now its still not working, same error. I've tried multiple computers/browsers/devices, cleared cookies and caches and rebooted multiple times. Just contacted support again and the new guy said they are still performing maintenance and to try again in 2-5 hours.
Has anybody had any luck completing any purchases in the last 11 hours? Everything on the site seems to be up all except that one little thing. Can't imagine the team couldn't have got to the bottom of it in 11 hours?!?
Error;
"Oops, we cannot currently get the shipment information, please double check your address and try again later."
GrandMasterB said:
So I've had a bookmark for the 3T leather case since it was first announced. Its usually one of the first things I check in my morning routine.
About 3am MST I got and email saying they were live. Went to the site as fast as I could. In stock, added to cart, trying to checkout, cannot verify my shipping address. Address is saved in my account from the purchase my OnePlus 1, OnePlus 3 and OnePlus 3T were all shipped to. Address is good.
I'v added my address 6 more times, tried my home and work address's. First contacted OnePlus support about 11 hours ago. Support guy tries it himself and says he is seeing the same error, he will contact the team and let them know. Telles me to please try again in 2-5 hours.
As of right now its still not working, same error. I've tried multiple computers/browsers/devices, cleared cookies and caches and rebooted multiple times. Just contacted support again and the new guy said they are still performing maintenance and to try again in 2-5 hours.
Has anybody had any luck completing any purchases in the last 11 hours? Everything on the site seems to be up all except that one little thing. Can't imagine the team couldn't have got to the bottom of it in 11 hours?!?
Error;
"Oops, we cannot currently get the shipment information, please double check your address and try again later."
Click to expand...
Click to collapse
Same here
Sent from my A0001 using Tapatalk
It is a OnePlus problem. 24 or more hours before it gets fixed.
Sent from my SM-N9208 using XDA-Developers mobile app
jah said:
It is a OnePlus problem. 24 or more hours before it gets fixed.
Sent from my SM-N9208 using XDA-Developers mobile app
Click to expand...
Click to collapse
That appears to be the case. Seems like a bizarre problem though? 24 or more hours where they can't make a single sale on their site. That has to be detrimental to OnePlus. I would think they would be making more of an effort to get it fixed.
GrandMasterB said:
Error;
"Oops, we cannot currently get the shipment information, please double check your address and try again later."
Click to expand...
Click to collapse
I haven't completed my purchase (changed my mind about the case), but I'm now able to go further without the same error I was getting yesterday.
ianm31 said:
I haven't completed my purchase (changed my mind about the case), but I'm now able to go further without the same error I was getting yesterday.
Click to expand...
Click to collapse
I was able to complete my purchase almost exactly 24 hours after I received the email and started trying. I have to admit it felt very much like it was something OnePlus orchestrated on purpose. Maybe not, but maybe yes.
GrandMasterB said:
I was able to complete my purchase almost exactly 24 hours after I received the email and started trying. I have to admit it felt very much like it was something OnePlus orchestrated on purpose. Maybe not, but maybe yes.
Click to expand...
Click to collapse
For what reason?
ianm31 said:
For what reason?
Click to expand...
Click to collapse
Because they hate me?
OnePlus always makes it so hard to buy their stuff. They have a history of pulling weird stunts to increase demand/ drive sales. I just know taking 24 hours on a weekday to fix a tiny glitch like that should be unheard of. I was actually expecting it to be backordered (stock sold out to other countries first) by the time I was able to actually order.
GrandMasterB said:
Because they hate me?
OnePlus always makes it so hard to buy their stuff. They have a history of pulling weird stunts to increase demand/ drive sales. I just know taking 24 hours on a weekday to fix a tiny glitch like that should be unheard of. I was actually expecting it to be backordered (stock sold out to other countries first) by the time I was able to actually order.
Click to expand...
Click to collapse
Gotcha... :good:
I just ordered mine. And the 150cm dash cable. Expected next week delivery.
antiochasylum said:
I just ordered mine. And the 150cm dash cable. Expected next week delivery.
Click to expand...
Click to collapse
does 150 cm dash cable support 5v/4a charging like 100 cm cable?
Regionella said:
does 150 cm dash cable support 5v/4a charging like 100 cm cable?
Click to expand...
Click to collapse
I'm going to be highly upset if it doesn't. I'll find out in 2 days and report back
antiochasylum said:
I'm going to be highly upset if it doesn't. I'll find out in 2 days and report back
Click to expand...
Click to collapse
I'm waiting for your report.
Regionella said:
I'm waiting for your report.
Click to expand...
Click to collapse
And I'm waiting for your report of his report
Sent from my ONEPLUS A3000 using Tapatalk
I can confirm that the 150cm cable supports dash charging. Is the one that I keep at home while I take the stock one with me.
@antiochasylum @Regionella @daniel4653
daniel4653 said:
And I'm waiting for your report of his report
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
Ok, i'll report you his report. :good:
jr.pasheko said:
I can confirm that the 150cm cable supports dash charging. Is the one that I keep at home while I take the stock one with me.
@antiochasylum @Regionella @daniel4653
Click to expand...
Click to collapse
It supports dash but does it support 5v/4a charge? can you use "ampere" application and share information please.
How is that leather case? Has anyone received it yet? Why pictures of it?
Regionella said:
Ok, i'll report you his report. :good:
It supports dash but does it support 5v/4a charge? can you use "ampere" application and share information please.
Click to expand...
Click to collapse
Ampere was showing 3200 to 3450mAh charging speeds with the 150CM cable.
gedas5 said:
How is that leather case? Has anyone received it yet? Why pictures of it?
Click to expand...
Click to collapse
I received mine yesterday. It's very nice. Has a premium feel to it. Plus adds complete top protection unlink the swap style covers.
I'll get a screen shot of Ampere tonight.
antiochasylum said:
I'll get a screen shot of Ampere tonight.
Click to expand...
Click to collapse
Thanks. Please take screenshot 100 cm and 150 cm cables while charging.