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Hi all,
I have this particularily annoying problem that effects my ability to upgrade the rom files on my universal sometimes.
When I put my device into boot mode I don't see USB v1 or even Serial v1, what I get is Serial v2.01
Sometimes when I then connect the USB cable into the universal this changes to USB v2.01 and windows recognises the device and I can perform the rom upgrade. Most of the time however, it stays at Serial v2.01 and windows complains about 'USB Device Not Unrecognized'.
I have tried 2 different USB cables with the same outcome.
Normally after trying s few dozen times I eventually get windows to recognise the universal and perform the upgrade but I have been stuck like this for 3 days now and am getting close to my breaking point which will could shortly result in a broken universal.
Please help.
i cant quite remember the ins and outs but i have faced this problem as well
firstly ensure your connected directly to the computer and not via a hub,
try to do the upgrade if/when you get the message remove the device from the cable and do a soft reset
try the upgrade again and it should be successful this time .
i have had lots of trouble myself with this and i have found a soft reset always gets me there in the end.
goodluck !
I have just retried the upgrade and the display keep changing from USB to Serial about every 10 seconds.
I also noticed that the mouse kept freezing on the screen for a few seconds whilst this was happening. I tried using my other USB cable and the same thing was happening.
Does anyone else have v2.01 displayed on their screen like me?
Update: I stupidly ran Ivan's AKU3.2 upgrade utility whilst the universal was activesynced to my desktop (not in bootloader mode) and now this has executed the EnterBL.exe program which traps you in the booloader unless you upgrade a rom (or use mtty to issue the correct command to escape).
Unfortunately I can't excape via either of these methods as I still can't obtain a USB connection.
I have even tried a different PC but am still stuck.
Maybe both of my USB cables are knackered, so I will obtain another one and try that. If that fails it looks like Orange will be recieving a little parcel from me...
I have now also tried a 3rd USB cable with the same result.
I have a similar problem, I'm stuck in bootloader mode.
I have version 0.60 and if I put a USB in it keeps on saying serial and my computer says he doesn't recognise the device.
I've tried it on 2 different computers as on my new one apparantely all my usb ports are part of a hub. (they come up as all, inluding the ones in my moniter, being part of an usb root hub) But no succes on my other computer either.
I'm thinking that my only option is to do it via a memory card? Can anyone tell me how I'd go about that as I have no clue :shock:
Thanks!
Tim
Success!
I have been plugging in and unplugging my phone all day (with it still stuck in boot mode) and eventually it was recongised by my PC - I then upgraded the radio stack & ce rom and I am up and running again (I know that I could have used buzz's utility but I wanted to upgrade anyway).
The only thing that I did slightly differently this time was that I actually removed the battery from the univeral for a while and then plugged it back in before trying the USB connection. I did try this once of twice before without success though so can't really draw any conclusions apart from I don't know what is going on.
I have a problem. My Exec is stuck on the bootloader screen. All I see is Serial at the top, and v1.00 at the bottom.
When I connect my exec via USB, the screen continues to say Serial (rather than switching to USB) and the PC I connect to 'installs' the device as 'unknown device' in device manager.
I've seen mention of the problem elsewhere on the site, but the only solution I can find seems to be to keep trying, and eventually it's recognised. So far, after three days of trying, it has not been recognised.
I am aware of Buzz tool to get the device out of bootloader mode, but that required a connection to be established, which at the moment, I can't do.
Has anyone got any experience of this, or any ideas as to what's causing this, or how this can be fixed? I have tried uninstalling the 'unknown device' from device manger, restarting the PC (and hard reset of the Exec) then reconnecting, but the same thing happens every time.
Any ideas would be appreciated, as I'm currently staring at a rather expensive paper weight.
Try this it shld work
hdubli said:
This is based on my experience with two UNis..one Exec and other JASJAR..both had same problem...this is how I solved :
-Put yr device in bootloader Mode
-Disable USB in Active Sync
-Now connect woth USB cable and open mtty utility
-Select the "WESUSB... " port
-You shall see a blank white screen..press Enter to get "USB>"
-Then type ( as BUzz has informed) set 14 0
(here I wud like to inform that after doing the above I did not get success so I typed set 14 10,then set 14 9 for two three times)
-Then I ran the ROM Upgrade directly(After enbabling the USB)
-I then followed the procedure as informed on the COngratulations Screen that is hold the two "-" buttons and soft reset and then pressed 0
-I got them back to normal..
I hope this helps to all my friends...Pls feel free..pls do not trouble our Buzz..he might be busy in inventing something more to our devices
Click to expand...
Click to collapse
Guru Meditation said:
I have a problem. My Exec is stuck on the bootloader screen. All I see is Serial at the top, and v1.00 at the bottom.
When I connect my exec via USB, the screen continues to say Serial (rather than switching to USB) and the PC I connect to 'installs' the device as 'unknown device' in device manager.
I've seen mention of the problem elsewhere on the site, but the only solution I can find seems to be to keep trying, and eventually it's recognised. So far, after three days of trying, it has not been recognised.
I am aware of Buzz tool to get the device out of bootloader mode, but that required a connection to be established, which at the moment, I can't do.
Has anyone got any experience of this, or any ideas as to what's causing this, or how this can be fixed? I have tried uninstalling the 'unknown device' from device manger, restarting the PC (and hard reset of the Exec) then reconnecting, but the same thing happens every time.
Just noticed your user name, I was a big Amiga fan a few years back, still fire up Amiga forever occasionally on my PC when I feel the need.
Any ideas would be appreciated, as I'm currently staring at a rather expensive paper weight.
Click to expand...
Click to collapse
Try it with a different USB cable or in a different USB port (don't go through a hub and if you've been using a laptop then try it on a desktop PC since some laptops have hubs built into them). If that doesn't work then you're out of luck as your Universal isn't detecting that you've connected to your PC and its time to send it in for repair.
Thanks Niketkumar - unfortunately it's the step before your suggestion kicks in thats the problem - the device won't connect to the PC, so when using mtty WESUSB..... isn't an option, only COM1 and COM2.
Shuflie, I've tried with three separate USB cables on a laptop and desktop (neither through a hub, and the same device has worked fine on both laptop and desktop before).
I fear a trip to the doctors is in order ...
Very frustrating because the PC sees a device, but installs it as unknown device. Anyone know if theres a Windows CE device driver that I could try and install as an overide (i.e. in device manager on the PC go to update driver and browse to a WinCE.inf or equivalent?)
Failing this, has anyone got any clue what needs to be fixed? Or how much it might cost?
i am stuck on the same problem and wondering the forum for almost 3 days now with no luck.... please help my device is in boot loader mood but not turning the serial to USB ......... please HELP.......
solution
Guru Meditation said:
Thanks Niketkumar - unfortunately it's the step before your suggestion kicks in thats the problem - the device won't connect to the PC, so when using mtty WESUSB..... isn't an option, only COM1 and COM2.
Shuflie, I've tried with three separate USB cables on a laptop and desktop (neither through a hub, and the same device has worked fine on both laptop and desktop before).
I fear a trip to the doctors is in order ...
Very frustrating because the PC sees a device, but installs it as unknown device. Anyone know if theres a Windows CE device driver that I could try and install as an overide (i.e. in device manager on the PC go to update driver and browse to a WinCE.inf or equivalent?)
Failing this, has anyone got any clue what needs to be fixed? Or how much it might cost?
Click to expand...
Click to collapse
Please follow the steps:
1. Plug in ur usb cable in bootloader mode while it is showing 'serial' and version 'x.xx'.
2. Soft reset by pressing Backlight+power+reset pin WHILE KEEPING THE USB CABLE CONNECTED
3. your phone will now reboot into 'usb' mode. Don't remove the usb cable yet.
4. Remove the Memory card while keeping the usb cable still connected and VOILA,your pc starts recognising your phone as Microsoft usb sync.
5. Do whatever you want to do now (upgrade)
Hope it solves the problem now.
Press thanks if it does.
Something else to try
Having had a few issues with my G3 Uni, I've been through my fare share of Uni bootloader issues. When I find that I can't get the 'serial' to go to 'USB', I normally find it's because I haven't taken the memory card or the SIM card out (usually the memory card).
Make sure your memory card is out, then try to enter the bootloader and see if this cures it. If it does, then use mtty and the command 'set 14 0'
This tells it to reboot on reset. if you were to use 'set 14 1' it would go back to the bootloader on reset.
my Htc hd2 t-mobile won't recognize usb on boot-loader mode
hey guys i have a big problem!!!! my Htc hd2 t-mobile won't recognize usb on boot-loader mode. Here is the story my phone was running android 2.3.7 cyanogen 7 but i wanted to update it to ics android 4.0.4, So to do that i restarted my phone while holding down the down volume button and the boot-loader with the three colors came-on saying serial but when i connect my usb cable it won't show usb. even when i tried to run the dft.exe it shows an error saying usb connection failed. BY the way it lets me access the sd card using the usb cable on my pc, so i don't know what the problem is. PLEAS HEALP i am begging u guys pleas!!!!!!!!!!!!!!
kaleb2954 said:
hey guys i have a big problem!!!! my Htc hd2 t-mobile won't recognize usb on boot-loader mode. Here is the story my phone was running android 2.3.7 cyanogen 7 but i wanted to update it to ics android 4.0.4, So to do that i restarted my phone while holding down the down volume button and the boot-loader with the three colors came-on saying serial but when i connect my usb cable it won't show usb. even when i tried to run the dft.exe it shows an error saying usb connection failed. BY the way it lets me access the sd card using the usb cable on my pc, so i don't know what the problem is. PLEAS HEALP i am begging u guys pleas!!!!!!!!!!!!!!
Click to expand...
Click to collapse
you have the wrong forum friends! This Htc Universal section
to update Android on HTC HD2, you can use the Clock Work Mod Recovery !! for more details should refer to this thread http://forum.xda-developers.com/showthread.php?t=1021837
I-MATE JASJAR hung
Guru Meditation said:
Thanks Niketkumar - unfortunately it's the step before your suggestion kicks in thats the problem - the device won't connect to the PC, so when using mtty WESUSB..... isn't an option, only COM1 and COM2.
Shuflie, I've tried with three separate USB cables on a laptop and desktop (neither through a hub, and the same device has worked fine on both laptop and desktop before).
I fear a trip to the doctors is in order ...
Very frustrating because the PC sees a device, but installs it as unknown device. Anyone know if theres a Windows CE device driver that I could try and install as an overide (i.e. in device manager on the PC go to update driver and browse to a WinCE.inf or equivalent?)
Failing this, has anyone got any clue what needs to be fixed? Or how much it might cost?
Click to expand...
Click to collapse
Hi every one,
i have a serious problem with my HTC I-MATE JASJAR what's blocked in white screen (Serial / USB) and i cannot do anything on it, no boot, no reset soft, no reset Hard, no upgrade.
The issue is related to:
I tried to upgrade Radio ROM from 1.09.00 to 1.12 and i'm using Windows 7 Pro and when starting Flash, my PC shutdown because an electrical issue and since that, i cannot boot my device, i cannot flash or reset, my device is hung on white screen with Serial when no USB cable bluged in the PC and USB when Cable is pluged.
I Tried many times to boot it but no response, it's still hung and nothing can move on it.
I Just have one detail: when i plug the USB cable in my PC, the device is reconised but when starting upgrade or flash, i have error 101, no connexion.
Plz someone help me
bechir2013 said:
Hi every one,
i have a serious problem with my HTC I-MATE JASJAR what's blocked in white screen (Serial / USB) and i cannot do anything on it, no boot, no reset soft, no reset Hard, no upgrade.
The issue is related to:
I tried to upgrade Radio ROM from 1.09.00 to 1.12 and i'm using Windows 7 Pro and when starting Flash, my PC shutdown because an electrical issue and since that, i cannot boot my device, i cannot flash or reset, my device is hung on white screen with Serial when no USB cable bluged in the PC and USB when Cable is pluged.
I Tried many times to boot it but no response, it's still hung and nothing can move on it.
I Just have one detail: when i plug the USB cable in my PC, the device is reconised but when starting upgrade or flash, i have error 101, no connexion.
Plz someone help me
Click to expand...
Click to collapse
look here
http://forum.xda-developers.com/showpost.php?p=5456317&postcount=6
the first point...
A lot easier than to root this device
So, My phone isn't being recognized by computer. With or without the battery in. USB port works since it's just been replaced but my computer isn't showing OMAP when I connect it. The phone is bricked I assume but is it fully bricked? Download/recovery doesn't work and toolkit doesn't work.
Any thing I can do to test what the issue really is?
Thanks,
I was trying to transfer some files to my phone through a USB cable today, but the phone was not recognized by the PC at all (Even though it was working a week or so ago). I had some issues before with the cable needing to be still in a certain position or it would disconnect from the PC, so I tried using another USB cable which didn't work either (I tested both USB cables with another device, and both cables were working and the other device was recognized by the PC).
I also updated the USB drivers on my PC with the official drivers on the ASUS support page, and tried putting my phone in fastboot and recovery mode, but both were still not being recognized by my computer. My phone still charges properly, but I am wondering if the USB port got damaged somehow so that it can't connect to a PC anymore?
pyroshroom said:
I was trying to transfer some files to my phone through a USB cable today, but the phone was not recognized by the PC at all (Even though it was working a week or so ago). I had some issues before with the cable needing to be still in a certain position or it would disconnect from the PC, so I tried using another USB cable which didn't work either (I tested both USB cables with another device, and both cables were working and the other device was recognized by the PC).
I also updated the USB drivers on my PC with the official drivers on the ASUS support page, and tried putting my phone in fastboot and recovery mode, but both were still not being recognized by my computer. My phone still charges properly, but I am wondering if the USB port got damaged somehow so that it can't connect to a PC anymore?
Click to expand...
Click to collapse
uninstall and reinstall the drivers. Ensure that phone is not connected during the process.
also have you upgraded your pc os ? if yes then its a little cumbersome to get the same working...
i changed from stock to cm, it is showing well now ... using RR now
Is your phone encrypted? If so you need to unlock in order for your pc to recognize it.
Thank you both of you for the help, unfortunately, my phone was not encrypted so there was no need to unlock in order for it to be detected. Uninstalling and reinstalling the drivers didn't work, and my PC was already on windows 10 since a few months ago. I would also prefer sticking to the stock ROM for this phone for now since they keep coming out with updates.
In addition, I tried using a USB OTG cable to see if the phone could detect the USB drive and my phone couldn't (it has worked before, and my old Galaxy Nexus could still detect it). I also tried plugging my dualshock 3 into the phone, and it also couldn't be detected (also had worked before).
It looks like it's actually a hardware issue and my only option is to RMA it now. I'll have to do it at a time when I don't need my phone as much or when I am not as busy.
PS: In case anyone else has this issue in the future, quick charging also no longer works
zenfone2 I also experienced that, and I have tried several ways, but remains unchanged. I was dizzy today :crying:
Hi all, I have in my possession a Sony Xperia Z5 Premium (E6853) International version, recently trip and put it in a somewhat old PC running Windows XP, the phone was working perfectly until now, after having logged started to give problems , I explain in great detail:
When i connecting for the first time, the phone was powered off and would not turn on, then when connected to the PC, lit perfectly, but to my surprise, when connected to other computers, just start to charge, the phone did not recognize computers, i change the cable, nothing, restarting the phone, not even charge, nothing happend, when it goes out, and relit, the phone was connected perfectly fine, and loaded, this worked only once since then repeated the same process, and it did not work, now only charge when the battery reaches to 0%, and the phone does not turn off when I press the power off, only restarts, comes to the screen where advertised sony, and again restart,, the phone is running android 5.1.1 lollipop, and I tried to hard reset 2 times, download the full phone battery and give it charge, dont know what else to do, I need help if someone has happened something like this, greetings and thanks.
Sorry for my english...
My recommendation: Warranty repair/ replacement
Have you got Sony PC Companion installed?
What usb driver is installed? Did the PCC install the MTP driver on computers you connected to?
Check device manager on you PC when you connect your phone to it and see if it recognises your phone correctly otherwise try uninstalling the usb driver and connecting your phone once the Sony PC companion has installed the necessary drivers.
Also try factory resetting if you can see if that helps
I have windows 10 installed on my pc with all the drivers and, yes, has Sony PC Companion installed too, normally before the problem, i was conect my phone and it made a sound but now do nothing,, i try the factory reset twice and the problem persist, maybe the phone has drivers too and was corrupted somehow, all that is the PC problem, the other one is the charger problem....
i conect the phone to de charger and nothing happend same like PC, no charging at all, the only way to charge the phone is it gets out of power completely, dead, thats the only way to charge it but the battery is suffering with that way