Pixel 2 xl Bluetooth connection issues - Google Pixel 2 XL Questions & Answers

Good afternoon all,
I absolutely love my Pixel 2 XL especially after getting the update to choose saturated display mode! One issue that I really have been having is that my Pixel will not remain connected to my car Bluetooth audio. I have an Infiniti Q50 that supports both android and iPhone. My note 8 stays connected no problem. What happens is, the phone connects to car and will start playing music but after about 30 seconds, the phone fully disconnects.
Any suggestions?
Zach

Have you tried going into the bluetooth settings then deleting and re-pairing your car receiver? I had an issue with the volume over bluetooth and that solved it.

I had bad bluetooth audio issues after the November update; it resolved after I cleared the data from the system bluetooth app, so you might try that.

Related

Bluetooth in Car Not Auto-Connecting

Is anyone else having issues with their 5x connecting to their car's bluetooth automatically (I drive a 2015 Subaru Forester)?
My Nexus 5 would always just automatically connect, but since I switched to the 5x I have to either connect to the car from the phone or vice versa.
I'm sure I could work something out with tasker or whatnot, but that feels to me as though it should not be necessary?
I have yet to get back in my car after pairing to my bluetooth adapter (I just paired this morning) but I will check later.
Do you have a list of saved or prioritized devices in the car? I wonder if the Forester bluetooth is trying to connect to your first device (Nexus 5) unsuccessfully.
I have a 2014 Ford Focus. The bluetooth will connect automatically, but I have noticed weirdness when placing calls. The car will take a while to initiate the call and then display an error saying "call cannot be completed". Then, 2 seconds later the call audio (ringing) will occur.
I am hoping that these are just some initial bluetooth issues that will be ironed out.
I had deleted my old device from the car's memory.
Another thing I am experiencing is that even if my phone IS connected, the calls are going through the device, and not my speakers.
It still pauses the music...
It could be either my car or the device. I've heard of other Subaru owners having issues with multiple devices in their car, just wasn't sure if it was a little of Column A and B. It seems likely enough it's a little bit of both.
No issues at all. I have a 2012 Dodge charger with the 8.4 Uconnect. This phone actually connects quicker than my S6 edge did and the sound is louder at max volume (on the phone) than the S6E. The only thing that doesn't work is the text messaging from the Uconnect, but overall I am very pleased.
stu_brainsurgeo said:
I had deleted my old device from the car's memory.
Another thing I am experiencing is that even if my phone IS connected, the calls are going through the device, and not my speakers.
It still pauses the music...
It could be either my car or the device. I've heard of other Subaru owners having issues with multiple devices in their car, just wasn't sure if it was a little of Column A and B. It seems likely enough it's a little bit of both.
Click to expand...
Click to collapse
My in-laws own a 2015 Forester so perhaps next time I see them I'll try to pair my 5X. May be a while before that happens though so don't hold your breath
2013 Honda Civic here (so cool, I know). I'm getting mixed results on it automatically connecting. Sometimes yes, but other times I need to connect manually. Yesterday, Bluetooth audio got really choppy in the car, and I had to restart in order to stabilize that again. Have not seen the choppiness issue with my other Bluetooth devices.
Sent from my Nexus 5X using Tapatalk
I had no problem with my Mazda 5 connecting to my Moto E on 4.4.4, but since the upgrade to 5.1 I now have to turn bluetooth off then back on every time I get in the car for it to connect. Also, the connection can drop. I tried deleting existing connection data from both car and phone, setting up from scratch, but it hasn't made any difference. Wish I could downgrade by phone's OS back to 4.4.4.
Might depend on the sound system. Reconnects to my 2013 VW Passat every time.
Sent from my Nexus 5X using Tapatalk
No issues in my Audi or aftermarket radio in the Subie... It sounds like you may not have calls being routed through the phone (based on your comment), maybe that is causing the connection issue? Something like only a phone connection is automatically connected (and the audio comes with it), but an audio connection is not?
I have a 2011 Mitsubishi Ralliart and i don't have any issues with my 5X auto connecting to the factory bluetooth system, my problem is the factory bluetooth is garbage since any time someone calls there is too much interference i can't hear what the other person is saying.
JC Why said:
I have a 2014 Ford Focus. The bluetooth will connect automatically, but I have noticed weirdness when placing calls. The car will take a while to initiate the call and then display an error saying "call cannot be completed". Then, 2 seconds later the call audio (ringing) will occur.
I am hoping that these are just some initial bluetooth issues that will be ironed out.
Click to expand...
Click to collapse
Exact same issue here but with a Kia. As soon as the phone "reacts" to a call being started on the headunit, the headunit says "call was hung up". As soon as the call is answered, it offers to be used for handsfree. It's as if the phone's "CallStatus" messages over bluetooth aren't correct
Subject crosstrek 2014, BlackBerry z10 never had an issue whatsoever, but since I got my 5x, I get half a connection (Bluetooth connects with no audio), with 6.0.1, no automatic connect... Blackberry's reputation may be downhill, but I sincerely miss its reliability and the hub...
Nexus 5X and 6P Uconnect 8.4 Grand Cherokee 2014
I recently started experiencing a similar issue.
I use my 6p for music and audio only, and my 5x for phone calls and sms.
About a week ago, they would stay connected as long as nothing was being streamed. However, as soon as I received a call on the 5X, the phone would lose BT connection to the system, and then connect back after about 30 seconds. It would do that throughout all of the calls, regardless of the length of each call. After the first 2 calls, I started streaming music from Google Play Music on my 6p, and the same thing would happen.
I removed Uconnect from both phones, and both phones from Uconnect. Paired them back again, and it is still doing the same thing.
I will try resetting the Uconnect to factory default later today and see if it has any positive effect, and will post my findings here.
If anyone else has a uconnect system with the same issue, please post it here, and we can try looking for a solution together.
Thank you,

Bluetooth Disconnects/Stutters

Hello all,
I know there are a few threads already about bluetooth issues but mine may be unique in a sense.
When my Pixel 2 XL is connected to my JBL speaker or car, the bluetooth stutters a lot (sometimes cutting off sound for 2 seconds at a time) and after a while it just disconnects completely. Restarting my phone might temporarily fix it and I'm not sure what causes it to happen. One thing to note is that the first time this happened is when I set up Android Auto and I could not even use it because it would just disconnect every two seconds.
I'm not sure if Android Auto is causing the issues, I will uninstall it today and see if my problems still happen. In the meantime, any ideas about why this might be happening? Anyone else have some of the same issues?
Some more troubleshooting information:
*My phone is only paired with three devices (watch, speaker, car).
*I keep bluetooth on all day.
*Disconnecting bluetooth and reconnecting it doesn't fix the problem, only restarting seems to make it stop.
*When the issue is happening, no information about the song is showing up on my car's display like it usually does. And none of the car controls can change the song or pause it like usual.
Have the same issue too.
I have the same error with my Pixel 2 XL.
It stutters when I use my Bose quietcomfort 35 bluetooth headphones, and is annoying enough to be unusable. These headphones work fine with a couple different iPhones I tried it with.
The bluetooth on the phone works fine with my monster superstar bluetooth speaker.
I spoke with a google representative, and while on the phone with her I the music played through the headphones without skipping. As soon as the call ended, the music started skipping again. The rep was not able to help me.
It seems the Pixel 2 XL has a problem with some devices and is ok with others.
ThrillhouseBonestorm said:
I have the same error with my Pixel 2 XL.
It stutters when I use my Bose quietcomfort 35 bluetooth headphones, and is annoying enough to be unusable. These headphones work fine with a couple different iPhones I tried it with.
The bluetooth on the phone works fine with my monster superstar bluetooth speaker.
I spoke with a google representative, and while on the phone with her I the music played through the headphones without skipping. As soon as the call ended, the music started skipping again. The rep was not able to help me.
It seems the Pixel 2 XL has a problem with some devices and is ok with others.
Click to expand...
Click to collapse
I have the same headphone never had an issue with the QC35's and the Pixel 2 XL, also my car audio does drop for about half a second or less every now and again. But generally it has been solid
Also had the problem with a headphones Airy of the brand Teufel here in Germany. After Oreo update to 8.1 I don't have this anymore. Excuse my not perfect english.
I have the same problem. If I am driving I turn my wifi off and the Bluetooth issue stops.
Seems like a trend. I noticed the same since March update

8.1 Dev 1 Bluetooth Disconnects

Pixel 2 XL on 8.1, my bluetooth headphones will connect just as normal than after roughly a minute of music playing they will just disconnect.
I have reverted back to 8.0 and everything works perfect, with the exact same headphones.
Anyone else have this issue? Or know of a fix?
i am having a similar issue, but I am still on 8.0. My headphones will just disconnect randomly. Pretty annoying.
Not had this issue yet
tacopimp said:
i am having a similar issue, but I am still on 8.0. My headphones will just disconnect randomly. Pretty annoying.
Click to expand...
Click to collapse
I was actually having issues with Bluetooth on 8.0 pretty regularly, but after upgrading to 8.1 they have completely gone away. I was having issues with music skipping in my car, audio just stopped working while listening to music or podcasts on my headphones, and my headphones and my car would disconnect. I installed DP1 the day it came out and have had 0 issues with Bluetooth since. I would wait until the November 8.0 update though to see if the Bluetooth fixes get bundled in that.
dshoe said:
I was actually having issues with Bluetooth on 8.0 pretty regularly, but after upgrading to 8.1 they have completely gone away. I was having issues with music skipping in my car, audio just stopped working while listening to music or podcasts on my headphones, and my headphones and my car would disconnect. I installed DP1 the day it came out and have had 0 issues with Bluetooth since. I would wait until the November 8.0 update though to see if the Bluetooth fixes get bundled in that.
Click to expand...
Click to collapse
Yeah I installed 8.1 yesterday. Initially I had an issue connecting with 8.1. Then it resolved itself and is working great now with no issues at all.
Sent from my Pixel 2 XL using Tapatalk
I've had bluetooth devices disconnect on 8.0 and 8.1. Headphones have been ok. My Truck (Ford Sync) will disconnect very randomly and then connect back. Normally when I'm on the phone. I have a couple of golf gizmos that connect with bluetooth and they will disconnect randomly also
I have been experiencing the same issue on 8.1. I didn't try the headphones on 8.0 so I can't say if it also was happening on that build.
Based on previous responses it is also happening on 8.0.
Update: I moved back to 8.0 and my disconnect issues have stopped.
I paired my Pixel 2 XL the day I got it to my 2013 Fusion with Ford My Touch.
Everything worked great for the first couple days until I installed DP1 and now my text messages don't pop up to be read to me anymore?
I'm on 8.0 and have been having a lot of Bluetooth issues. My wireless earbuds work with other phones just fine, but on this phone the audio goes in and out on one of the earbuds. I want to update to the beta, but I have Substratum installed and don't want to lose it. Living that dongle life for now, lol. I just hate that every time I go to charge, I'm using the port already for my wired headphones. *1st World Problems*

Bluetooth no audio in Bmw 323i 2010

guys
pixel 3 xl is not playing well with my BMW 323i 2010 bluetooth call system.
When i get a call the ringtone comes through the car speakers. Then when i accept the call there is no more audio through the car audio system.
i tried unpair and reparing and same issue.
my original pixel xl works fine.
any idea? any1 having similar issue?
I have a 2013 328i, and this is the first phone I've had since the Nexus 6 that actually works well with it for music. I always had problems with the Bluetooth freezing.
Sent from my Pixel 3 XL using Tapatalk
sometimes telling the assistant to play music will get it to play nice if it is still paired just not sending audio. but for phone calls, thats weird
Did some troubleshooting today.
So after connecting the call if I manually select phone on the pixel3 and then switch to car audio Bluetooth then it starts working.
But it doesnt start automatically when the call connects.
I will log it with Google and hope for a fix.
Thanks guys.
Try resetting the cache for the Bluetooth app in the app manager in settings (You have to tun on system apps to see it)
2013 BMW 328i, never had an issue with any other phone, seems at random call audio will stop working over Bluetooth in the car and the only remedy is to reboot the phone. Have tried everything with no solution.
jrock60 said:
2013 BMW 328i, never had an issue with any other phone, seems at random call audio will stop working over Bluetooth in the car and the only remedy is to reboot the phone. Have tried everything with no solution.
Click to expand...
Click to collapse
yep, my issue still not fixed and making me crazy.
1 thing i am gonna try today is that disconnecting p3xl from my samsung gear s3 and see how it works while only connected to bmw's audio. if that does not work then i will send this phone back.
it is insane how many software issue this phone has.
Argh, same thing with my 2011 128i. NEVER had a single problem with my Pixel 1 XL, got the 3 XL a few days ago. Today I need to make a call in the car, pair the phone and... no audio. In fact I think it was still playing music, even though it showed "Connected". I have the "Professional" audio system; ie: the simple one. Not with the big display etc, iDrive I think it is.
Could you let me know the bug ID you logged and I'll star it and participate in it with logs etc as they request them? I don't make a lot of calls in the car but I often drive into work listening to conference calls so this is seriously annoying.
My two bluetooth headsets work fine, so it doesn't appear to be a overall issue with bluetooth headset audio etc. I might try it in my wifes car just to see if it works there, for more datapoints too.
Very, very odd... I read a suggestion to boot into safe mode and connect the phone to the car and that worked, everything is fine now. What's stranger, to me anyway, is that it continues to work fine! But as odd as it sounds, this is something to try.

Anyone having Bluetooth issues?

Like I get disconnects from my car. The phone audio won't come through ones I turn on media audio. It's a mess. Anyone experiencing this? Is there a way to clear the Bluetooth cache? I googled and see how to do it on earlier versions but not pie. Tia
Sent from my Pixel 3 XL using Tapatalk
@DrUnkeN_TiGeR My car only supports telephone/contacts, not audio. I had to buy a cheap BT audio receiver and now everything works fine. What is the year/make/model of your car? Was it working with your previous phone and which one was that? You can find network reset in settings to reset bt.
I had an issues popup the last few days of playing music via BT to a BT Speaker.. after I stopped playing music, the volume rocker/popup would randomly show up, I was still connected to the BT Speaker but not playing anything and quit out of Spotify. I turned off BT and it stopped. Also, when I was playing music connected to BT, I randomly quit playing through the speaker. I had to turn off BT and turn it back on to resume play. Just sharing my issues.
Before the December update, all was perfect with one exception, the audio information would not show in my car while using certain music apps. After the December patch, audio now cuts out every once in a while. Like the pixel 2xl did the entire year I had it... Google seems to have issues making their bluetooth work like it should. Hopefully the January patch will fix things (not holding my breath).
Glad to hear not just me thanks guys
Sent from my Pixel 3 XL using Tapatalk
DrUnkeN_TiGeR said:
Like I get disconnects from my car. The phone audio won't come through ones I turn on media audio. It's a mess. Anyone experiencing this? Is there a way to clear the Bluetooth cache? I googled and see how to do it on earlier versions but not pie. Tia
Click to expand...
Click to collapse
This exact thing has happened to me. I think it has only occurred with Play Music but I don't know if that's the cause. Didn't occur before December update.
More details. It seems to happen when I've advanced a song but that could be coincidence. I get no audio. I have a Subaru and I can see on the even display BT disconnected. Then it starts to cycle between connected and disconnected until I just turn on BT on my phone. Even though it briefly reconnects it doesn't actually function. No audio

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