Hello all,
I know there are a few threads already about bluetooth issues but mine may be unique in a sense.
When my Pixel 2 XL is connected to my JBL speaker or car, the bluetooth stutters a lot (sometimes cutting off sound for 2 seconds at a time) and after a while it just disconnects completely. Restarting my phone might temporarily fix it and I'm not sure what causes it to happen. One thing to note is that the first time this happened is when I set up Android Auto and I could not even use it because it would just disconnect every two seconds.
I'm not sure if Android Auto is causing the issues, I will uninstall it today and see if my problems still happen. In the meantime, any ideas about why this might be happening? Anyone else have some of the same issues?
Some more troubleshooting information:
*My phone is only paired with three devices (watch, speaker, car).
*I keep bluetooth on all day.
*Disconnecting bluetooth and reconnecting it doesn't fix the problem, only restarting seems to make it stop.
*When the issue is happening, no information about the song is showing up on my car's display like it usually does. And none of the car controls can change the song or pause it like usual.
Have the same issue too.
I have the same error with my Pixel 2 XL.
It stutters when I use my Bose quietcomfort 35 bluetooth headphones, and is annoying enough to be unusable. These headphones work fine with a couple different iPhones I tried it with.
The bluetooth on the phone works fine with my monster superstar bluetooth speaker.
I spoke with a google representative, and while on the phone with her I the music played through the headphones without skipping. As soon as the call ended, the music started skipping again. The rep was not able to help me.
It seems the Pixel 2 XL has a problem with some devices and is ok with others.
ThrillhouseBonestorm said:
I have the same error with my Pixel 2 XL.
It stutters when I use my Bose quietcomfort 35 bluetooth headphones, and is annoying enough to be unusable. These headphones work fine with a couple different iPhones I tried it with.
The bluetooth on the phone works fine with my monster superstar bluetooth speaker.
I spoke with a google representative, and while on the phone with her I the music played through the headphones without skipping. As soon as the call ended, the music started skipping again. The rep was not able to help me.
It seems the Pixel 2 XL has a problem with some devices and is ok with others.
Click to expand...
Click to collapse
I have the same headphone never had an issue with the QC35's and the Pixel 2 XL, also my car audio does drop for about half a second or less every now and again. But generally it has been solid
Also had the problem with a headphones Airy of the brand Teufel here in Germany. After Oreo update to 8.1 I don't have this anymore. Excuse my not perfect english.
I have the same problem. If I am driving I turn my wifi off and the Bluetooth issue stops.
Seems like a trend. I noticed the same since March update
Related
None of you guys have any issues with streaming audio music/pandora/google music on your phone to the car? My problem is getting worst and I cant stand it any longer. The music would skip constantly every few seconds making it unbearable. I checked google and few people has problems with it on androidcentral, im surprised no thread for it on here?
No issues here since device came out. Have a uconnect setup in my car and stream everything from my phones BT to the vehicle's BT. My old device did that often, had an older version of BT though I think? I've yet to have issues, sure maybe 1-2 times every week a song might skip a beat but not at all on the regular. If it's a regular occuranxe it could be a bad connection. I would then delete the profile and link from scratch the vehicle and phone's BT.
Also while listening and if it gets bad. Stop the BT connection, then reconnect. Sometimes a reconnection is better than your previous and skips go away. I just turn BT off on my device, wait a few minutes, then turn it back on and let the 2 connect. Try this and the above, those 2 methods should work if not one or the other.
aznknightz17 said:
None of you guys have any issues with streaming audio music/pandora/google music on your phone to the car? My problem is getting worst and I cant stand it any longer. The music would skip constantly every few seconds making it unbearable. I checked google and few people has problems with it on androidcentral, im surprised no thread for it on here?
Click to expand...
Click to collapse
I get static issues if someone calls me while I am listening to bluetooth audio, and then switch back to music. Usually switching to the radio and then back to bluetooth audio resolves this. Try making sure your settings in pairing options are set to allow data transfer between the device and your car. I initially could not even connect my device until I checked off that option.
I used to have the issue with HTC One M7 and Galaxy S4 in my Renault Medianav, but no such issues with the One M8,.
I can semi- validate this issue. I have three Bluetooth devices. My headset for phone calls will get some static if my M8 is also connected to my HTC Stereoclip, but goes away as soon as I'm out of range of the Stereoclip. Because of this, and the fact my Stereoclip runs on battery and often fails to disconnect after I leave car mode, I tried switching out my Stereoclip for the RocketFish Bluetooth Music Receiver.
Now, I don't get the static, but when streaming music through the RocketFish, it skips every 20-40 seconds. I've swapped out the RocketFish twice and have had the same issue each time.
Based on queries on the Android Revolution HD thread, the developers are saying it's a base issue and needs to be fixed by HTC.
I just find it odd that the Stereoclip will steam media without skipping, but third party hardware like the RocketFish does skip. Also, my headset doesn't get the aforementioned static issues with the RocketFish.
Also worth noting I have not had both the Stereoclip and RocketFish paired to my phone at the same time.
Sent from my HTC One_M8 using Tapatalk
Just wanted to second this. Mine isn't that bad, but every so often (3-5 minutes) the music skips about 0.5 seconds. Have tried stopping my navigation app, putting the phone to sleep, and unplugging the charger. Nothing works so far.
Pretty sure it is not a pairing issue since this started the first time I paired my phone to the car stereo.
Needless to say, not happening when listening with headphones or speakers.
Any insight or updates would be very helpful. Thanks.
Have a cheap'ish Chinese double din headunit (Xtrons).
M8 connects fine to phone and music with no issues with calls or music
benasaur said:
Just wanted to second this. Mine isn't that bad, but every so often (3-5 minutes) the music skips about 0.5 seconds. Have tried stopping my navigation app, putting the phone to sleep, and unplugging the charger. Nothing works so far.
Pretty sure it is not a pairing issue since this started the first time I paired my phone to the car stereo.
Needless to say, not happening when listening with headphones or speakers.
Any insight or updates would be very helpful. Thanks.
Click to expand...
Click to collapse
I have the same problem using a Sony Bluetooth Speaker BTX300.
It's really annoying. It happens with Deezer, Spotify or internal mp3. It does not happen on voice calls.
Maybe it's something related to the Bluetooth bitrate not handled correctly by device ?
Only happens to me in stock radio over bluetooth with the mylink system in the new chevys. No problem with my Kenwood head unit in my Cherokee though
Sent from my 831C using xda app-developers app
On stock Bell ROM, pre camera/EPSM update, happened every minute in my 2011 Subaru WRX as well as my Motorola Buds. I flashed InsertCoin 2.4.0 and ElementX 0.10 today... no more skipping. Not sure which it was.
I'd had this issue before on my m7 with Pandora. Are you guys using adaway? If so, disable it and try again, it should go away
Sent from my HTC One_M8 using Tapatalk
Hi guys,
Resurrecting this thread. I am having skipping/stuttering issues with my phone when streaming using Spotify over bluetooth A2DP.
I've tested this on 3 different bluetooth devices (Volvo, Belkin and another bluetooth speaker).
The problem is very annoying, once the screen goes off, music would slightly pause every 20-30 seconds.
This happens when using Spotify and TuneIn Radio.. so I'm pretty sure it's not an application problem.
Anyone else having the same problem? I'm running 4.4.3 - 2.07.980.2..
Also, I'm pretty sure this only started happening after the latest update from HTC.
techdave said:
Hi guys,
Resurrecting this thread. I am having skipping/stuttering issues with my phone when streaming using Spotify over bluetooth A2DP.
I've tested this on 3 different bluetooth devices (Volvo, Belkin and another bluetooth speaker).
Click to expand...
Click to collapse
[UPDATE] I've tried doing some tests with turning wifi - OFF and I did not experience any sound/music skips during this morning commute. I will see how this goes in the next few days.
techdave said:
[UPDATE] I've tried doing some tests with turning wifi - OFF and I did not experience any sound/music skips during this morning commute. I will see how this goes in the next few days.
Click to expand...
Click to collapse
I'm using an app that starts playing music as soon as I connect to my cars Bluetooth. Luckily this app also provides "wifi off on connect"
Gonna give this a try. Really hope this fixes the audio drops. Hate it.
Gesendet von meinem HTC One_M8 mit Tapatalk
So from one day with Wifi off I can definitely tell it doesn't drop audio on Bluetooth streaming anymore.
So turn your Wifi off to fix the m8 ?
Gesendet von meinem HTC One_M8 mit Tapatalk
pmcee said:
So from one day with Wifi off I can definitely tell it doesn't drop audio on Bluetooth streaming anymore.
So turn your Wifi off to fix the m8 ?
Gesendet von meinem HTC One_M8 mit Tapatalk
Click to expand...
Click to collapse
Glad it works for you as well, this has fixed the problem for me most of the time. I use the Trigger app to turn off wifi when bluetooth connects.
On another issue which I don't think is related to the above, on my Volvo at random times, I still have severe stuttering issues to the point that you almost can't tell what music is playing. I've been having this since day 1 with the M8 and not from recent fw upgrade as above. I'm not sure whether this is Spotify or the bluetooth stack tho.
Nevertheless, any of the blueooth issues were something I never experienced with Samsung Galaxy S3, Xperia Z or any other phones. HTC!!, are you listening!?!
rBlink
I have the same problems connecting to my Arcam rBlink at home with my M8. Music dropouts every 20-30 secs. Streaming from my sons M7 is flawlessly.
Stopping Wifi makes it slightly better but is no option since I want to use spotify over wifi.
Could it be a problem with a low bit rate for bluetooth audio?
Arcam gives the advice to increase it for OS X as high as 58.
I am also getting this issue as of late....
I'm using an unrooted Sprint M8 HK phone.
My problem is audio drop out (0.5 sec) constantly. Doesn't make a difference over BlueTooth or the speakers.
It appears that it is related to the phone accessing something during playback which causes the dropout.
It does it when streaming over wif or data... it even does it with audio that I have downloaded to my SD card...
I have uninstalled everything back to when I thought the issues started with no luck.
Anyone with any ideas? I see where some have had this issue and even a hard reset (wipe) didn't solve it.
This doesn't occur on my Verizon M8 which has almost the identical app's installed.
Lego
I have an international version M8, bluetooth skips randomly when streaming on car bluetooth and to my sony srs X9 speaker. It seems to happen only with continuos feeds. Mi cousin told me the problem could be that bt device is searching at all times for other devices but since there is no option to stop search i can't be sure.
sergiokawasaki said:
I have an international version M8, bluetooth skips randomly when streaming on car bluetooth and to my sony srs X9 speaker. It seems to happen only with continuos feeds. Mi cousin told me the problem could be that bt device is searching at all times for other devices but since there is no option to stop search i can't be sure.
Click to expand...
Click to collapse
I am also having problems I have a Scala headset on my crash helmet it doesn't matter if WiFi is on or not when streaming music, It seems to be better with the play music app the car app is annoying because it comes part of htc and I don't know how to disable it without rooting the phone. Has anyone come up with a solution yet? It sounds like an old LP playing with the stylus jumping like a good en.
I've been having issues with bad static/noise in voice calls when connected to my car's Bluetooth. Music streaming over Bluetooth is fine, however. Does anyone else experience this issue. I used to have an S6 paired to my car and it was perfect for both voice calls and music.
My audio for like music is fine but tried making a car handsfree the other day for the first time and couldn't hear the other person who said they didn't hear me either. I had to click on the dialer app to switch out it to phone speaker and then back to Bluetooth then it worked.
It's been like this since I first got the phone...it's almost unusable for phone calls in the car. I wonder if this is a software or hardware defect and if it will be corrected in a future update. I don't want to have to RMA this phone if I don't have to.
I'll try your workaround, acheney...thanks for the tip
Pixel XL connects via Bluetooth to both of my cars without problems. And call audio is fine both ways.
I have had zero issues with music streaming or phone calls. 2014 Infiniti q50
I'm having this issue too. Music and video play fine, but when someone calls i can hardly understand what they are saying due the static. Was hoping the update would fix the issue. I'm not sure what to do at this point.
Same issue. Audio over BT is fine. GPS navigation over audio was playing up, but now appears to be ok. The moment I call someone (or they call me) the call is all garbled and I have to switch to speakerphone.
My Bluetooth earpiece however works fine. Not sure if headunit issue or phone bt stack.
i have this same issue. so annoying. so far there's no solution?
eddyz said:
i have this same issue. so annoying. so far there's no solution?
Click to expand...
Click to collapse
None that i have found. Flashed AptX codec and still have same issue. Don't think it is hardware because the phone works fine when paired with other Bluetooth items like speakers, headphones, my watch, and other car stereos. Just doesn't like my factory pioneer unit in my Tc for some reason.
Audio issues for me have always been carrier issues.
Redialing the number usually fixed the call
I ended up finding if I mounted my phone far away from the head unit (near the door/drivers window for example) and tilted the phone in a weird way, the calls were fine.
I don't quite understand it, but seems like there is interference from the head unit when using BT to make calls, which for some reason isn't a problem when you play music (or GPS navigation is on).
Either the Pixel needs better shielding or there's something borked with the Bluetooth chipset.
I would like to use wireless headphones, but the in-channel headphones with a large battery and with good sound have not yet been invented
Yes!
I've only made a few calls over my cars bluetooth, but yesterday I ran into this:
Conversation was fine for several minutes, and then every word the other person said came through as static. When they paused between words or stopped talking, it was quiet. But as soon as they said a word again, it was static.
I toggled the call back to handset and it was fine. So I switched back to bluetooth, and it was fine for a minute or two, and then it became static voice again. I switched back and forth again and it was back to normal voice and remained that way.
Hi all...need some help with Bluetooth issues on my pixel 2 XL. I updated to the official Android pie today and noticed that my jbl Bluetooth earphones are having issues with calls. I cannot hear anything thing from the other side and the person on the other side can only hear some weird distortion. However I tried playing music on it and it works fine. Issue is only with calls. Anyone else facing this? I tried unpairing and pairing it again, restarted the phone, tried safe mode too but no luck.
Also I had sound echo issues with wired earphones (connected through dongle) on Oreo so I bought the jbl Bluetooth earphones and the echo was gone...and now after updating to Android pie my Bluetooth earphones don't work
Please help!
wazza1991 said:
Hi all...need some help with Bluetooth issues on my pixel 2 XL. I updated to the official Android pie today and noticed that my jbl Bluetooth earphones are having issues with calls. I cannot hear anything thing from the other side and the person on the other side can only hear some weird distortion. However I tried playing music on it and it works fine. Issue is only with calls. Anyone else facing this? I tried unpairing and pairing it again, restarted the phone, tried safe mode too but no luck.
Also I had sound echo issues with wired earphones (connected through dongle) on Oreo so I bought the jbl Bluetooth earphones and the echo was gone...and now after updating to Android pie my Bluetooth earphones don't work
Please help!
Click to expand...
Click to collapse
I have no issues wtih LG HBS730 BT headphones on calls or music with Pie. I've had four calls total, incoming and outgoing. I listened to music for about five hours too, no glitches.
I've had issues with the anker brand ones.
I have the same issue
Having issues connectingy to my car Bluetooth which has always worked before updating. Also experiencing WiFi drops.
Edit: went to stock Pie unrooted, and not as many wifi disconnects but my phone doesn't even see my car's Bluetooth connection . Fitbit connects just fine though. Weird..
Android Bluetooth is flakey as hell. Everyone gets a turn with incompatibility. P fixed my car with the first Dev preview. On O it was crud. There is a massive ongoing thread about it.
https://support.google.com/pixelphone/forum/AAAAb4-OgUsiJeDphsoOJ4/?hl=by
I had the same issue on my pixel XL on dp4 and dp5. Bluetooth worked fine for music but only crackled a little bit for phone calls. Both headsets and car were affected. Troubleshot it with Google rep and they told me my phone was broken. I also had multiple sensors stop working so auto brightness was broken and auto rotate was also broken (And a few other features like tap to wake screen). I ended up buying a pixel 2 xl and sending the other to Google as a trade in yesterday. Now I'm wondering if it wasn't just the software. I actually reset the phone and everything worked for a day or so before it failed again. I then exited the beta and everything worked on 8.1 Oreo for about a day before it all broke again. At that point I concluded it must be the phone. Hopefully the software didn't burn something up. I'm going to be ticked if this phone starts giving me trouble.
Are there any troubleshooting steps I can follow to see if solves the issue? Because it only happens on calls but music seems to be fine.
You can try rebooting in safe mode (long press the power off icon when you press the power button). I will restart with only minimal apps to see if it's being caused by a non Google app.
nukeruss said:
You can try rebooting in safe mode (long press the power off icon when you press the power button). I will restart with only minimal apps to see if it's being caused by a non Google app.
Click to expand...
Click to collapse
I tried this on my device but even in safe mode i faced the same issue
Ever since upgrading to PIE, I can no longer connect my my pioneer appradio head unit.
Phone works, but media Spotify or Pandora does not
Having the same issue, also, my "disable absolute volume" in developer settings doesn't work. I guess this is what to expect for early adopters.
I have had no issues with connectivity to my bluetooth headphones or to my car's bluetooth
However I have noticed that twice when I had phone call before entering the car and I connect to the car's bluetooth and the call is transferred to the car's audio, I get disconnected for a couple of seconds (after initially connecting correctly) and then it automatically reconnects and call continues normally ..
Android pie broke bluetooth for calls
abidhill said:
I tried this on my device but even in safe mode i faced the same issue
Click to expand...
Click to collapse
Stock Pixel XL: All bluetooth devices worked for all purposes on Oreo. After updating to Pie none of my bluetooth headsets will connect for phone calls. Bluetooth music broadcasting to speakers is unaffected. I'm going to call them about it tomorrow.
williamgrahamiv said:
Stock Pixel XL: All bluetooth devices worked for all purposes on Oreo. After updating to Pie none of my bluetooth headsets will connect for phone calls. Bluetooth music broadcasting to speakers is unaffected. I'm going to call them about it tomorrow.
Click to expand...
Click to collapse
Are you having any other issues. My original pixel XL had the same issue show up on the beta but it also affected some of my other sensors as noted in previous post. I now have a pixel 2 xl with no issues whatsoever.
williamgrahamiv said:
Stock Pixel XL: All bluetooth devices worked for all purposes on Oreo. After updating to Pie none of my bluetooth headsets will connect for phone calls. Bluetooth music broadcasting to speakers is unaffected. I'm going to call them about it tomorrow.
Click to expand...
Click to collapse
Do let us know what they say
wazza1991 said:
Do let us know what they say
Click to expand...
Click to collapse
Well, they seem to think that the problem is an app from the play store that doesn't play nice with Pie. Frustratingly, the problem corrects itself sometimes (but not all the time) after a reboot. They had me reboot into safe mode and this time it worked. After 20 minutes our support call was over. 30 minutes later one of my three headsets (with the oldest bluetooth version) didn't work, but two of the three did.
The tech (Jen, who was super nice but sounded like she was overseas and had to repeat herself a few times for clarity) said they only have 2 support options for this issue: 1) boot into safe mode and blame one of the apps from the play store or 2) FACTORY RESET THE PHONE! Once I explained that the phone was my google authenticator she suggested that to further troubleshoot I should turn off two factor for my google account (Ummm, no thanks. And that is why you should always PRINT OUT the QR code and put it in a fire-proof box in case you need to recover it)
I'll post back if it breaks again, but right now at least I can live with it.
Only "issue" for me is my wife's ILX doesn't seem to update the music information anymore. With the betas it did for a fee songs then seemed to stop. Now it's nothing at all but will double check today since I only drive it on occasion. Other than that, playback on our cars, Bluetooth speakers and headphones has been just fine. Love that it remembers the volume set per each device. No super low or super loud volumes on the start of playback.
Sent from my Pixel 2 XL using Tapatalk
I also have Bluetooth issues with Pie when connecting to my car (2017 Audi A4 with MMI+) I never use Android Auto by the way:
- Music playback is flaky: I have to start Play Music before connecting to the car, otherwise it cannot stream anything. Sometimes even this doesn't work and I have to repair again. This sucks, you always have to spend some time to check if everything works!
- My Radar trap warning app blitzer.de only works when streaming Audio from the phone to the car, even though I set Audio to HFP. With Oreo, the app started a phone call, it looked exactly like an incoming call. Now it only adds the warning to the phone's Audio Stream, so when listening to radio or streaming from a HDD I get no warnings.
- Phone calls work flawlessly, though
Try removing or 'forgetting' paired device and add it back again. It worked with my AirPods.
guys
pixel 3 xl is not playing well with my BMW 323i 2010 bluetooth call system.
When i get a call the ringtone comes through the car speakers. Then when i accept the call there is no more audio through the car audio system.
i tried unpair and reparing and same issue.
my original pixel xl works fine.
any idea? any1 having similar issue?
I have a 2013 328i, and this is the first phone I've had since the Nexus 6 that actually works well with it for music. I always had problems with the Bluetooth freezing.
Sent from my Pixel 3 XL using Tapatalk
sometimes telling the assistant to play music will get it to play nice if it is still paired just not sending audio. but for phone calls, thats weird
Did some troubleshooting today.
So after connecting the call if I manually select phone on the pixel3 and then switch to car audio Bluetooth then it starts working.
But it doesnt start automatically when the call connects.
I will log it with Google and hope for a fix.
Thanks guys.
Try resetting the cache for the Bluetooth app in the app manager in settings (You have to tun on system apps to see it)
2013 BMW 328i, never had an issue with any other phone, seems at random call audio will stop working over Bluetooth in the car and the only remedy is to reboot the phone. Have tried everything with no solution.
jrock60 said:
2013 BMW 328i, never had an issue with any other phone, seems at random call audio will stop working over Bluetooth in the car and the only remedy is to reboot the phone. Have tried everything with no solution.
Click to expand...
Click to collapse
yep, my issue still not fixed and making me crazy.
1 thing i am gonna try today is that disconnecting p3xl from my samsung gear s3 and see how it works while only connected to bmw's audio. if that does not work then i will send this phone back.
it is insane how many software issue this phone has.
Argh, same thing with my 2011 128i. NEVER had a single problem with my Pixel 1 XL, got the 3 XL a few days ago. Today I need to make a call in the car, pair the phone and... no audio. In fact I think it was still playing music, even though it showed "Connected". I have the "Professional" audio system; ie: the simple one. Not with the big display etc, iDrive I think it is.
Could you let me know the bug ID you logged and I'll star it and participate in it with logs etc as they request them? I don't make a lot of calls in the car but I often drive into work listening to conference calls so this is seriously annoying.
My two bluetooth headsets work fine, so it doesn't appear to be a overall issue with bluetooth headset audio etc. I might try it in my wifes car just to see if it works there, for more datapoints too.
Very, very odd... I read a suggestion to boot into safe mode and connect the phone to the car and that worked, everything is fine now. What's stranger, to me anyway, is that it continues to work fine! But as odd as it sounds, this is something to try.
Like I get disconnects from my car. The phone audio won't come through ones I turn on media audio. It's a mess. Anyone experiencing this? Is there a way to clear the Bluetooth cache? I googled and see how to do it on earlier versions but not pie. Tia
Sent from my Pixel 3 XL using Tapatalk
@DrUnkeN_TiGeR My car only supports telephone/contacts, not audio. I had to buy a cheap BT audio receiver and now everything works fine. What is the year/make/model of your car? Was it working with your previous phone and which one was that? You can find network reset in settings to reset bt.
I had an issues popup the last few days of playing music via BT to a BT Speaker.. after I stopped playing music, the volume rocker/popup would randomly show up, I was still connected to the BT Speaker but not playing anything and quit out of Spotify. I turned off BT and it stopped. Also, when I was playing music connected to BT, I randomly quit playing through the speaker. I had to turn off BT and turn it back on to resume play. Just sharing my issues.
Before the December update, all was perfect with one exception, the audio information would not show in my car while using certain music apps. After the December patch, audio now cuts out every once in a while. Like the pixel 2xl did the entire year I had it... Google seems to have issues making their bluetooth work like it should. Hopefully the January patch will fix things (not holding my breath).
Glad to hear not just me thanks guys
Sent from my Pixel 3 XL using Tapatalk
DrUnkeN_TiGeR said:
Like I get disconnects from my car. The phone audio won't come through ones I turn on media audio. It's a mess. Anyone experiencing this? Is there a way to clear the Bluetooth cache? I googled and see how to do it on earlier versions but not pie. Tia
Click to expand...
Click to collapse
This exact thing has happened to me. I think it has only occurred with Play Music but I don't know if that's the cause. Didn't occur before December update.
More details. It seems to happen when I've advanced a song but that could be coincidence. I get no audio. I have a Subaru and I can see on the even display BT disconnected. Then it starts to cycle between connected and disconnected until I just turn on BT on my phone. Even though it briefly reconnects it doesn't actually function. No audio