Bad phone call quality - Moto G5 Questions & Answers

I am on latest LOS with my XT1676 (3GB Ram) and noticed bad audio quality during calls (at least receiving audio but I also heard that my voice sounds bad). Anyone else with this problem?

Yes, I also noticed there is a noise during the call, like the person I was calling with was outside. And also when I turn on loudspeaker and I am little further from microphone the other side cannot hear me well, as I used it to do on Moto G2. I am on latest Lineage 14.1. Do you think it could be causing these problems?
Thanks

Me too, I'm using pixel experience (oreo). It's sounds like the person is talking in handsfree. Maybe an bug from custom ROM?

I'm having the same issue: Poly OS , android 7.1.2

Since I started the thread I could not find a fix. It seems that stock ROM does not have this problem which suggests it has something to do with drivers(?).

Same issue
I also noticed this Issue
When I called my mum who has the same phone and model ( XT1675 )she sounded quite blurry, in a way muffled, I thought she has changed a setting on her phone then my best mate wanted me to ring her, same issue, she sounded muffled and I apparently did
Got home, called my phone from my mum's phone and listened to the quality on both sides, I sounded really clear on my mum's phone but really muffled on my phone
I wanted to go back to stock firmware but Moto G5 XT15675 firmware isn't available, only XT1670 and XT1677

Related

Noise cancelation issues...

Converted to gpe yesterday. Went very smooth. Had to do some workarounds for this, that and the other but finally got happy with the results. Took me longer to tweak gravity box than setting and restoring things to my liking. Finally just tested phone. Was about to ask person on other end how is call quality but they beat me to it. Dude why is it so loud? Compared to sense, I had a couple people comment on how clear call was and I even tested and asked using an air conditioner as example. Right up on it recipient heard it but they said it was hard to tell it was ac unit. Moved 3 feet away and they said it all but gone. Very disappointed. Anybody else having this issue on a gpe or gpe conversion? I think I am going to flash back over this. Hate the dialer anyways and not having a power saving mode. Other small gripes but like I said, figured it out or good workarounds. Miss having text reflow and aosp browser. Loved the inertia of scrolling in sense. Both are equally smooth but I like the way it gradually brakes. Oh well. Anyways, input? Am I missing something? Anyway to enable it? And I still haven't confirmed if HTC is using Qualcomm's fluence, audience or in house/another brand for noise cancelation. Let me know.
sent from my HTC One_M8 using hofo app.
I've had a similar issue with call quality on my GPE (from the Play Store).
People have said it's kinda hard to hear on normal calls, and with speakerphone it's all garbled and they can't hear a word I say. Little things like this and a lack of 1080p YouTube (only on the GPE mind you, the Sense version gets 1080p fine) make me very disappointed with HTC. Also, I've had this issue through all the updates since 4.4.2 (on 4.4.4 now).
My GPE Galaxy S4 was perfect, and everything worked just as well as it did on the TouchWiz version.
I'm seriously considering going to sense and just sideloading the Google Now launcher, but Android L will come to the GPE so much faster (and hopefully a developer preview).
Sent from my OnePlus One using Tapatalk
I am on the initial release 4.4.2 sense again. My speakerphone and earpiece sounded fine but didn't have the clarity and a couples notches lower sound. And the noise cancelation was a deal breaker. Will probably go back when L comes out. Overall I liked gpe better but sense camera interface was better and it has aosp browser with text reflow. My gnote3 is never getting updated because of text reflow still on 4.3.
sent from my sm-9005.
@rbiter said:
I am on the initial release 4.4.2 sense again. My speakerphone and earpiece sounded fine but didn't have the clarity and a couples notches lower sound. And the noise cancelation was a deal breaker. Will probably go back when L comes out. Overall I liked gpe better but sense camera interface was better and it has aosp browser with text reflow. My gnote3 is never getting updated because of text reflow still on 4.3.
sent from my sm-9005.
Click to expand...
Click to collapse
Believe it or not, I flashed a Nandroid for untouched 4.4.2 (it's on XDA somewhere ), and other people have said they can hear me many times better (I can hear them a lot better too).
Very strange, but it worked like that. I'll try to find the link and put it here
EDIT:
Here ya go!
http://forum.xda-developers.com/showthread.php?t=2706233
Sent from my HTC One M8 GPE using Tapatalk

Audio quality while recording video?

Just checking in on how audio quality is while recording video? (thinking about getting this device).
Does it get that 'underwater' effect that sometimes plagues audio in video?
Is it able to record loud noise without distorting?
Sent from my HTC One using Tapatalk
gustav30 said:
Just checking in on how audio quality is while recording video? (thinking about getting this device).
Does it get that 'underwater' effect that sometimes plagues audio in video?
Is it able to record loud noise without distorting?
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Good question considering I like recording concerts I go to.. I haven't been to one yet, but would like to see someone's recording of one. I know the LG G2 was horrible at recording concerts as well as the whole line of Galaxy phones.. Sadly the best phone I've ever heard for recording loud volumes is the iphone
This is an advertised feature of the G3 and I was also wondering about it.
Coming from an S3 where you couldnt make out anything except garbled noise when recording in loud environments, I was also keen to see if this would really work.
So, just the other night I was in the pub, bunch of people, some DJ playing some cheesy tunes with decent amount of bass and lots of noise of people etc etc.. Now I don't want to upload the video because my workmates would kill me, you know the drunken antics people get into, but I will say the following about the video recording in this noisy environment:
1. You could hear everything!
2. It sounds a bit like music in a tin, but even above the music / screams and noise you could still clearly hear people speaking and what they were saying perfectly.
3. Played it back on the PC and it definitely still has bass / treble / mid range, maybe a bit too much mid range but I think that's the compromise between being able to still record voices while all this noise is happening.
4. All in all great, I am pleased.
5. Need to record at a festival though with super loud sound so that I can compare the sound to my friends Nokia & iPhone video recordings to rate it a bit better. (if you have links to videos recorded by such devices that I can compare to, I will have a look and see what I notice different / better /worse)
I am no audiophile / sound engineer, but these are my impressions of video recording in a loud environment.
Sent from my LG-D855 using Tapatalk
+1
I am going to a concert next weekend. I will test it out then
Sent from my LG-D850 using XDA Free mobile app
Check this out
I was just about to make a post on this!!!
TLDR- PERFECT PHONE!
Here is Seven Lions in gainesville, FL
https://www.youtube.com/watch?v=_8wCq6Me5ew
Taken on an LG G3. Took it on Thursday Night. If I took video on my Galaxy S3 in the same spot, you wouldnt be able to hear anything because the bass would take over...
Here is my Galaxy S3 taking video at EDC Orlando in November 2013... https://www.youtube.com/watch?v=VSwQ7WIrJVM too much bass...
Dang it really does take good audio in videos. Great vids!
Sent from my LG-D851 using XDA Premium 4 mobile app
I can confirm this phone has good audio recording at loud concerts which I go to quite often. It's not the best quality but at least it doesn't distort or get overpowered by bass (like my note 2). I am very satisfied. I can finally record artists and enjoy rewatching the clips on my phone.
Sent from my LG-D850 using XDA Free mobile app
I have also discovered the same problem. I have searched a bit and its turn out to be "noise cancellation" feature build in kit kat, the problem is presented in nexus 5 too, and google working on it to fix this in 4.4.3, otherwise in very loud environments like concerts noise cancellation do amazing job, but it is very bad for quite environment.
This is what bugs me most about my G3. The noise cancellation that kicks in after 3 or 4 seconds is just way too aggressive for the sake of reducing distortion in harsh environments. It practically ruins the sound quality unless you have someone speaking nearby. Every video I have taken sounds muffled and garbled.
This is definitely one area in which I prefer my old One M7 with the "HDR" dual membrane microphones which would simultaneously be clear and avoid distortion. LG should have taken this route if they were serious about avoiding distortion.
Today's LG G3 Update fix that bug, good job Google and LG :good:
Billy Madison said:
Check this out
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Oh there was music with that? Dang was too busy watching the video
nauvho said:
Today's LG G3 Update fix that bug, good job Google and LG :good:
Click to expand...
Click to collapse
I found this thread while searching for a solution to very audio problem mentioned here.
I also have an LG G3 and have recently returned from a week holiday only to find that the 140 clips i took all have this audio problem.
Nauvho, you mentioned that LG/Google has fixed this in an update. I received the V10g update recently. However, it still has this problem.
Is this the same update that fixed it for you?
Cheers!
RAB78 said:
I found this thread while searching for a solution to very audio problem mentioned here.
I also have an LG G3 and have recently returned from a week holiday only to find that the 140 clips i took all have this audio problem.
Nauvho, you mentioned that LG/Google has fixed this in an update. I received the V10g update recently. However, it still has this problem.
Is this the same update that fixed it for you?
Cheers!
Click to expand...
Click to collapse
Hi there, yes this update fix the problem for me, however i can't confirm that this update is targeted for this bug at all, but it is confirmed that it is android bug.
Thanks for replying!
How strange that it fixed it for you and not me.
Did you get the V10g or the V10e update?
RAB78 said:
Thanks for replying!
How strange that it fixed it for you and not me.
Did you get the V10g or the V10e update?
Click to expand...
Click to collapse
Its 10g, 10g-EUR-XX to be specific.
nauvho said:
Today's LG G3 Update fix that bug, good job Google and LG :good:
Click to expand...
Click to collapse
Which update? V10H or V10J or which one?
pRo_lama said:
Which update? V10H or V10J or which one?
Click to expand...
Click to collapse
I have said this already 10g fix it for me.
That's the same one that i got.
I wonder why it didn't fix it for me. Very annoying.
You say it's an Android thing but why is it not present on other Android 4.4.2 devices?
nauvho said:
I have also discovered the same problem. I have searched a bit and its turn out to be "noise cancellation" feature build in kit kat, the problem is presented in nexus 5 too, and google working on it to fix this in 4.4.3, otherwise in very loud environments like concerts noise cancellation do amazing job, but it is very bad for quite environment.
Click to expand...
Click to collapse
Read my previous post

[Q] [RANT] Australia Vodafone LG G3 issues.

Hey folks,
Recently I purchased a LG G3 on contract from Vodafone Australia (I got the G Watch free so it was a sweet deal). Although I had been using an iPhone prior to this, I'm in fact an Android lover and fan. I was using the iPhone due to unavoidable circumstances (no cash for a new one and this one was lying around at home). I did a lot of research and reading up before going for a new phone and decided on the G3, given its killer specs and impressive reviews.
But it's been two weeks now and its just problems after problems. I've not even rooted or installed any mods or such.
Audio issues - Inability to connect to external device via AUX cable. Like there's a lot of hissing and static but no audio output.
Until recently, my Audio Technica ATH M50's were working fine but today I discovered sound is playing only from the left speaker and the right one just hisses and crackles. Like when i navigate menu's and make selections, the hissing fluctuates.
Also, when I put a call on speaker phone, the mic does not work.
Yet again, when I use the handset speaker for a normal call, it hisses and crackles.
Overall I'm really disappointed with the audio performance. Everything else is alright considering the device is running an OEM skin along with factory settings.
My question is, are there any fixes for the above issues I have listed? Are they hardware based (not fixable) or software based (potentially fixable via a firmware update or mod, if and such when one becomes available) Does anyone else in Australia on Vodafone have the same issues? If so are you considering trading back on warranty for a new one. And yet again, what is the guarantee that the new device will be rid of all these issues?
Thanks,
Sezy.
crazy.sezy said:
Hey folks,
Recently I purchased a LG G3 on contract from Vodafone Australia (I got the G Watch free so it was a sweet deal). Although I had been using an iPhone prior to this, I'm in fact an Android lover and fan. I was using the iPhone due to unavoidable circumstances (no cash for a new one and this one was lying around at home). I did a lot of research and reading up before going for a new phone and decided on the G3, given its killer specs and impressive reviews.
But it's been two weeks now and its just problems after problems. I've not even rooted or installed any mods or such.
Audio issues - Inability to connect to external device via AUX cable. Like there's a lot of hissing and static but no audio output.
Until recently, my Audio Technica ATH M50's were working fine but today I discovered sound is playing only from the left speaker and the right one just hisses and crackles. Like when i navigate menu's and make selections, the hissing fluctuates.
Also, when I put a call on speaker phone, the mic does not work.
Yet again, when I use the handset speaker for a normal call, it hisses and crackles.
Overall I'm really disappointed with the audio performance. Everything else is alright considering the device is running an OEM skin along with factory settings.
My question is, are there any fixes for the above issues I have listed? Are they hardware based (not fixable) or software based (potentially fixable via a firmware update or mod, if and such when one becomes available) Does anyone else in Australia on Vodafone have the same issues? If so are you considering trading back on warranty for a new one. And yet again, what is the guarantee that the new device will be rid of all these issues?
Thanks,
Sezy.
Click to expand...
Click to collapse
Use the warranty
I doubt it's Vodafone's fault, most probably lg's
The real problem with Vodafone is the coverage. It's only good for cities. I used to use Vodafone, now I'm on optus.
Exactly the same as I said here
http://forum.xda-developers.com/showpost.php?p=57161767&postcount=8
I think a headphone amplifier would perhaps solve the 'issue'
Sounds like an LG issue. I'll also add that my included LG headphones are a lit quieter than any other pair i use

Bad Bluetooth reception with LG Tone and Moto360

I just got a LG Tone bluetooth headset and noticed that I got really crappy bluetooth reception. When playing music, it would constantly break up to the point that it was not bearable to listen to. I figured maybe it was due to my custom ROM (I'm running Cyanide L on my Note2), so I cleaned and reinstalled it on my phone. As soon as I brought it back up, everything was fine and the choppiness was gone. However, as soon as I reinstalled Android Wear and paired my Moto360, the choppiness came back. Anyone notice anything similar with their headsets? I'm not sure if this is specific to the LG Tone, Moto360, or the combination of both of them, but it makes the headset unusable.
I have the LG Tone paired to my handset and i have no problems at all, i've heard that some LG tone models have some issues, people say that the HBS700 is the best model with no issues at all.
What model do you have?
My set is:
LG Tone HBS730
LG Optimus G Pro E980 with android 4.4.2
Moto 360 with android 5.1.1
LG Tone 750
Note 2 running Cyanide L
Moto 360 on 5.1.1

phones are too low

Hello everyone.
I was comparing the same video playing on Iphone 6 and LG g4 and iphone sounds really lowder when connected to a ear phone.
Do you know how to solve it? without rooting your mobile? (don't want to loose waranty on a phone like g4 that tends to break sooner or later).
Tks,
Nope, unlike the screen fix I posted HEREfor the sound I'm afraid you'll have to root. (there are "solutions" but none are worth it)
Seriously, i've bought the G4 today and it's really loud, to a point where it disturbs me, and i don't have my total audition, so i think you are going the same way i went.
Claudio Santos said:
Seriously, i've bought the G4 today and it's really loud, to a point where it disturbs me, and i don't have my total audition, so i think you are going the same way i went.
Click to expand...
Click to collapse
The device speaker is waaay to high
the earphones on the other hand.....
Actually you can use one of the equaliser apps. I use Equalizer fx and it has a loudness function which helps a lot.
Sent from my LG-H815 using Tapatalk
You can also use PowerAmp which is a music player (one of the most popular) and it includes an amplifier and equaliser. No root needed!
Heitor Amat said:
The device speaker is waaay to high
the earphones on the other hand.....
Click to expand...
Click to collapse
Men.. I was already talking about the earphones, not the about the speaker ..
Anyways, i got back the money I spent on the device, I was extremely unsatisfied, it came with a defective battery, they replaced it, then I started seeing screen burns.. so I was mad, and i got my money back.
Now I have the Redmi Note 3 Pro.
How is that phone?
Claudio Santos said:
Men.. I was already talking about the earphones, not the about the speaker ..
Anyways, i got back the money I spent on the device, I was extremely unsatisfied, it came with a defective battery, they replaced it, then I started seeing screen burns.. so I was mad, and i got my money back.
Now I have the Redmi Note 3 Pro.
Click to expand...
Click to collapse
Well, until now it's behaving really like I expected, the only throwback is if you want to take pictures in low light environment, the secondary camera is just awful, that primary one, you have to put it onto manual mode and of course pick the setting to have a decent photo.
I get a screen on time of 5 hours, consisted on gaming(light games), browsing , messaging, listening to music (play music) and going on YouTube, recording videos in slow motion and taking pictures .. Instagram .. Snapchat.. and all of sorts, never more than 20 minutes on this last 2.
This is just being the 3rd day im with it, but if you want, when it makes a full week, I can talk about the experience again ?.
tiguy99 said:
How is that phone?
Click to expand...
Click to collapse
Sounds good!
Thanks
Claudio Santos said:
Well, until now it's behaving really like I expected, the only throwback is if you want to take pictures in low light environment, the secondary camera is just awful, that primary one, you have to put it onto manual mode and of course pick the setting to have a decent photo.
I get a screen on time of 5 hours, consisted on gaming(light games), browsing , messaging, listening to music (play music) and going on YouTube, recording videos in slow motion and taking pictures .. Instagram .. Snapchat.. and all of sorts, never more than 20 minutes on this last 2.
This is just being the 3rd day im with it, but if you want, when it makes a full week, I can talk about the experience again ?.
Click to expand...
Click to collapse
Hey again
tiguy99 said:
Sounds good!
Thanks
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Click to collapse
The device is absolutely keeping up the expectations, and i know, it's more than the week that i mentioned, but i was busy studying for exams.
I have had the device completely standard till 28 october, it's absolutely good and it keeps up with the user demand, however sometimes i felt the necessity of cleaning manually the apps on RAM.
Since day 28, while i was waiting to have permission to unlock the bootloader, i upgraded from stock lollipop, to android marshmallow, the miui in beta state, the global one.
It's even better, but ok it have some bugs, but nothing you can't fix in a daily basis, and they are not so often, so i think it was worth it.
Then i wanted even more freedom and i installed TWRP and flashed nougat, the only issue i had was not being able to make phone calls , (because for some reason the mic turned himself off, and the earpiece also.) The rest is remarkable it's blazing fast, i didn't even was believing it was the same phone, so i'm really pumped up to see miui 9 based on nougat , it will be so, so AWESOME !
However.. the issue made me go back to marshmallow, but this time not a stock rom.

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