Ok, my fault entirely. My Sony ZL went 4.5 years without me damaging it, with no case. My Pixel 2 ZL didn't make it 3 weeks.
It landed on the top right corner, and there is a small star there open in the center. Not terribly noticeable, but definitely an opening that would allow water in, and maybe over time it might spread and come apart.
I don't mind paying to get it fixed. UBREAKIFIX is the repair site for Google and says $79.
But they don't have parts.
The bigger deal is this: One said they had to do a complete teardown from the front to get to it, and complete reassembly. Another I called said it was simply the back glass, pop off, glue on a new one.
The latter makes me feel a lot more comfortable doing it; a complete teardown makes me worry the cure is worse than the disease, whether they really can get it together again and seal it well. I might be more tempted to try to seal just that star, rather than have them open up every seal and seam and (more than likely) have mine be the XL2 they have seen at that store.
Anyone know for sure?
Is the back glass replaceable without a complete teardown?
Good/bad experiences with ubreakifix (do they train their staff well? I realize it's a franchise so it's somewhat luck of the draw by store).
not sure if it will help you....
https://www.ifixit.com/Teardown/Google+Pixel+2+XL+Teardown/98093#s180064
I have been fixing phones for a long time, this fix is extremely easy if you would have the part available, unfortunately, nor eBay or Amazon seem to have it.
@uicnren thanks, I had seen it, didn't help much as I only found the put-together and it started with a full teardown. @tatico28, thanks - does that mean the glass does come off by itself, without removing/releasing anything from the front? As I mentioned, I'm happy to have someone else do it, and pay for it, I just don't want to have a new phone look like a 3 year old playing with glue from an incompetent repair. I'm also game to do it myself if I had parts and instructions (I've done lots of electronic repairs, but generally ones that open with screwdriver, not pry bars).
Yes, you definitely need a heat gun ? and a pry tool.
tatico28 said:
Yes, you definitely need a heat gun and a pray tool.
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"Pray" tool... pun intended, or good typo, but perfect wording.
My back glass broke Day 2 of owning it...waited two weeks for the part to arrive at ubreakifix. Just the glass was replaced for $79 in about 30-45 mins and good as new again with full Google warranty in place. I did check out a couple of ubreakifix locations nearby before I got it done...I would advise you do so as well since I did not get a good vibe from the first place when the person told me it will take 3-4 hours and he has to consult videos and manuals to do it...
The other Google authorized repair partner is puls.com but they said they do not repair the back glass yet.
Good luck!
@hammer7t, thank you very much, that's what I wanted to hear. I do have several stores down here, think I will wait for the holiday to be over and maybe more to get parts, and shop around.
For the least invasive process possible, try using an automotive windshield repair kit.
UBREAKIFIX repaired it yesterday in about 20 minutes, looks like new.
https://youtu.be/u9SVsdX94uM
He removed the back glass near the end.
@stevemw, thanks, that's much better than the last one I looked at. So it appears that back glass is not just a piece of glass, but includes the covers for the camera and flash rather than just fitting around them?
Regardless, it does leave the impression the phone is generally built to be serviceable.
Yes -- spare parts should be available soon. Why not try a case for now? https://www.amazon.com/gp/aw/d/B07475C1VT/ref=ya_aw_od_pi?ie=UTF8&psc=1
Thanks. As mentioned, they had plenty of spares, and it is fixed. Though I do like the looks of that case, and might give it a try.
Linwood.Ferguson said:
UBREAKIFIX repaired it yesterday in about 20 minutes, looks like new.
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Did they say anything about the water/dust resistance being in tact.
pEpSi_GrEeN said:
Did they say anything about the water/dust resistance being in tact.
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They claimed it would have no impact and it was still warrantied as they were authorized by google.
Hello!
Does someone has replace the galss at home?
From the teardown picture is clear:
- you need a heat gun
- you need a pry tool
- the camera and the flash lenses are sticky with the glass
https://d3nevzfk7ii3be.cloudfront.net/igi/Zm4SEMDJK6jbxDUB.huge
Remove the back glass seems easy, but how about remove the lenses from the glass and how to remount them on the replacement glass?
Thnaks
Bumping this, I'm in the same boat.
Not even a week and I cracked my backglass. I too am interested in the lens removal.
Is there any parts available that have this attached already? I've no problem doing it myself, just need as much info as possible.
Cheers.
MortitionPoet said:
Bumping this, I'm in the same boat.
Not even a week and I cracked my backglass. I too am interested in the lens removal.
Is there any parts available that have this attached already? I've no problem doing it myself, just need as much info as possible.
Cheers.
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I have not found any replacement lenses or back glass with lenses already installed.
Watching youtube videos I saw that old pixel 1 have only the flash lens and it was simply stuck in the back glass hole.
Just to laugh...
I wrote to official Google assistance here in Italy to have information about the back glass replacement.
The answer was: 232Euro + VAT (about 280Euro) to repair the phone and 20/25 days to wait...
But, the most amazing thing is that the price of the only examination (in the case i don't want to repair) is 77Euro + VAT ( about 92Euro).
Dear Google...you are crazy...
Related
So sometime between friday and today I've managed to crack the glass over my camera. I have no clue how this could have happened since I have it in a seidio innocase, and the camera rests below the case. I don't get why they didn't use the same type of glass for the camera as they did for the scree!
In any case, I'm not sure what to do to fix it? I'm still within my 30 days (barely!) but I'm not sure if it's a widespread enough issue for me to try and get them to replace it.
Any advice you guys can give me would be appreciated.
Huluk said:
So sometime between friday and today I've managed to crack the glass over my camera. I have no clue how this could have happened since I have it in a seidio innocase, and the camera rests below the case. I don't get why they didn't use the same type of glass for the camera as they did for the scree!
In any case, I'm not sure what to do to fix it? I'm still within my 30 days (barely!) but I'm not sure if it's a widespread enough issue for me to try and get them to replace it.
Any advice you guys can give me would be appreciated.
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They have to replace it if it's within 30 days. Go replace it no way you can fix that.
So basically tell them to fix it or that i'll return the phone and cancel my service? (i'm also a new customer)
well if you have the insurance that may help a little.. but im not sure if you would have to pay that crazy $100 fee
I'm not sure they'll take it back in the 30 days, since it's not a defect and the phone isn't in "like new condition." You broke it, so they probably won't accept it.
If you haven't purchased the phone insurance yet, I would just purchase that and then wait a while and attempt to get it exchanged that way. Also, a repair facility might be able to replace it..?
As I said on another forum, if you end up pulling out the glass (because it is very easy to replace yourself), take some measurements. We should be able to get a sapphire lens that will replace it and be much more durable.
I read somewhere, either here or one of the other forums that the camera lens cover is actually made of plastic. The poster said he heated a pin and was able to push it through like a hot knife through butter.
Minjin said:
As I said on another forum, if you end up pulling out the glass (because it is very easy to replace yourself), take some measurements. We should be able to get a sapphire lens that will replace it and be much more durable.
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Interesting... Got a link?
I turned the phone over on day 18, and yes, my glass has a "popped" right down the middle. I babied this thing in a gooey case, b.c even though 2.5 years with an iphone with no case and no issues, i thought htc was being gusty with their protruding camera, so for that reason alone I went with a case.... and NO WAY, crack. and i did the run around yesterday. I called HTC, and even thought the person who called the rep right before me complained of the EXACT same issue, short ownership and glass crack, they said sadly the crack is considered physical damage and not yet a issue htc is aware of. so i called a local Sprint store who said oh yeah, no problem, your within the 30 days right? yes, call this number at sprint headquarters, they will send you a new one and a box to send the old one, bla bla bla like its totally no problem, however, the corporate sprint rep kindly regrets i have been misinformed, and its physical damage. then i call the local store back and they are bummed and send me to a different store, a cooperate repair place who they believe would swap it out. this guy says, bummer, looked at it via a microscope, says its a plastic sheet cracked straight through with small perpendicular cracks and due to popularity they don't even have any repair parts... basically they get them as people smash their front screen, then they part them out. b.c. the phones are so new and popular, they don't have any (i'm in a 4g area). so he just said take the phone to any cooperate store, not bestbuy radioshack, (third party dealers) and say that i received the phone damaged, and just noticed it now, and they should they will swap you with one due to being in 30 days. So i will try that today, but i feel caught in a catch 22. its not even 30 days and the device breaks, which qualifies as physical damage from the customer, so no one will swap phones with you, and b.c its so new and hard to get, no one has parts even, repair facilities, so our 30 day window will run out before we can get it fixed for free... Next day i try a second corporate store, for sure the cracked high strength plastic is considered physical damage so there is no way to return phone and cancel service, you will still be stuck with the cost of the phone. so. because its still early, you can add insurace 7 bucks a month, 100 buck deductible. so basically my options are 107 for a phone with a perfectly sealed camera that doesn't create any glare in low light pics or pics shot into a light source, or i can just ride it out, and hope over time htc does something or parts become available via ifixit.com. so. mega bummer no idea how it broke, obviously everyone who looks at the single crack has to believe you somehow maliciously directly hit it on something with a protruding point, and i'm pretty sure it wasn't there when i got it, but i do know i didn't do anything out of the ordinary, so its a real puzzler. but, i would say if you have this issue, take it to a sprint repair facility if only to have the tech log the problem on thier system ,b/c then more techs will add notes to the issue and sprint/htc will have actual legit feedback to see if its a trending problem. even though you are going to get nowhere, even within the 30 days, make the complaints so the problem get's noticed. oh and did i mention i bought 2 one for me, one for my wife... with hers, so far so good. would love to hear if any others had luck fabricating one out of sapphire or something else really durable. its got to be a 20 cent piece of plastic.
That sucks man, sorry to hear that. I know other people have had the same issue. Hopefully htc owns up and fixes it.
Hello
Where may I a replacing screen for my Le Max 2? It has just fallen on the floor and is broken even though the touch screen is still working
thanks
Hope this helps. Check the store feedback before buying.
http://www.aliexpress.com/wholesale...030452&SearchText=le+max+2+replacement+screen
Good to know it can be done and there are spare parts around.
Always thought it was fatal with these newer "design over everything" phones.
neo299 said:
Hope think is helps. Check the store feedback before buying.
http://www.aliexpress.com/wholesale...030452&SearchText=le+max+2+replacement+screen
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Thx for your reply. Can you say which lcd screen is made by LeTV or is there an LCD screen which is made by LeTV? Thx
I don't know. Perhaps someone else on the forum has that information. I think they sell original screens but it's best you contact the sellers directly before ordering.
lcarrere said:
Hello
Where may I a replacing screen for my Le Max 2? It has just fallen on the floor and is broken even though the touch screen is still working
thanks
Click to expand...
Click to collapse
Try Le TV service centre ????
Hi!
Any update since October? I`m facing the same issue. I have googled a bit and found some complaints related to LCDs from Aliexpress claiming that they are no so bright and blurry, sometimes with white spots.
I have also find only a glass replacement https://www.aliexpress.com/item/5-7...lgo_pvid=aec8908f-0e28-4202-a650-ab20f3981970
of a glass with digitizer: http://www.ebay.com/itm/for-LeEco-L...966586?hash=item58e23ffdba:g:z4wAAOSw-kdXxPkl
But... also a lot people claims that the LCD is almost inseparable from glass... Do anyone have an experience with only glass replacement?
I found a local service that claims to be able to do that.. but I do not know whether to trust them not destroy the LCD. The said, that they do not have an experience with Le Max 2 but with other phones.
Thanks
xjack03 said:
Hi!
Any update since October? I`m facing the same issue. I have googled a bit and found some complaints related to LCDs from Aliexpress claiming that they are no so bright and blurry, sometimes with white spots.
I have also find only a glass replacement https://www.aliexpress.com/item/5-7...lgo_pvid=aec8908f-0e28-4202-a650-ab20f3981970
of a glass with digitizer: http://www.ebay.com/itm/for-LeEco-L...966586?hash=item58e23ffdba:g:z4wAAOSw-kdXxPkl
But... also a lot people claims that the LCD is almost inseparable from glass... Do anyone have an experience with only glass replacement?
I found a local service that claims to be able to do that.. but I do not know whether to trust them not destroy the LCD. The said, that they do not have an experience with Le Max 2 but with other phones.
Thanks
Click to expand...
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If you can get the fast delivery, then you can give it a go. Although it's a risky operation,it might be alright in the end. The service should have some experience if they say that for other brands/phones they have succeeded. It might be ok, but always keep in mind that something might go wrong. And it's not worth waiting 2 months for the glass and another 2 for the display.
Edit: you can google the process and you will see how it's done for other phones. They need to have special devices.
valy_cta said:
If you can get the fast delivery, then you can give it a go. Although it's a risky operation,it might be alright in the end. The service should have some experience if they say that for other brands/phones they have succeeded. It might be ok, but always keep in mind that something might go wrong. And it's not worth waiting 2 months for the glass and another 2 for the display.
Edit: you can google the process and you will see how it's done for other phones. They need to have special devices.
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Thanks for such a fast reply. I already did https://www.youtube.com/watch?v=cRqSyZk1SOU It seems to be very tricky. I have relatively fast delivery about 2-3 weeks so I`ll give it a try with only a glass an digitizer http://www.ebay.com/itm/for-LeEco-L...966586?hash=item58e23ffdba:g:z4wAAOSw-kdXxPkl.
I`ll write a review after the whole process is done for future reference
Very difficult. They make it look easy on youtube. I attempted a glass only repair on a nexus 6. You have to have correct amount of heat, and the LCD is very fragile. Too much heat will damage the display, but you need enough heat to soften the loca glue to be able to separate the glass from the lcd.. I even had a scientific dry bath at my disposal to get the right temp.. Not worth a home repair attempt IMO.
Cost of the le max 2 is just the reason I bought this phone (vs a $600+ device) and put on tempered glass from Ali express for less than $2. Will you consider replacing your phone for $200?
My wife broke her tempered glass protector twice on the max 2. Easy fix, just replaced the tempered glass cover. I'm just saying I learned the hard way, on a more expensive Nexus 6. I wasn't aware of tempered glass protectors then. Even after destroying my lcd (by trying a glass-only repair) and ending up buying the lcd+glass assembly, I still didn't get the phone's frame tight with the display assembly to make it acceptable.
I tried to repair lcd once for another phone. It took me 1h just to disassemble the phone, and half an hour more to try to carefully separate lcd from digitizer. I failed and then there was no point spending another hour puting the phone back together and had to throw all those tiny parts to the garbage. Think about this before you try.
Home repairs of such kind are a no go. This is why I encourage him to go to the repair shop where they do that kind of repairs to the screen. They do have a special heated plate with temperature adjustment, a vacuum device that eliminates any bubbles between the lcd and glass, etc. Also do note that not all the repair shops are doing this. Most of them are collecting phones for the specialized shops and charge an extra fee.
In conclusion, this kind of repair is not for everybody, and it would be best done in a specialized repair shop. For reference, check the following video:
I know it's written in romanian and for an Allview, but I guess that most of the things are understandable to get the idea of how complicated the whole process is for any home attempt.
So, after a month in repair center I have my phone back. The screen is an original one with digitizer changed. Between digitizer and screen there are some bubbles, buttons are switched, like back is on a left instead of right and the bugged issue... They are very undeterministic and do not always work and sometimes they work without even touching so... Apps are switching and so on... I needed to disable them and use gestures instead.
The repair was about 40USD and digitizer 15 USD... It is hard to say whether it was worth it or exchange the complete screen.
Hello, please help me.
I live in MAYOTTE, I have to order a new screen. I do not find any vendor who delivers in my country.
Mayotte : https://goo.gl/maps/m62kwSK7yC92
raphimor said:
Hello, please help me.
I live in MAYOTTE, I have to order a new screen. I do not find any vendor who delivers in my country.
Mayotte : https://goo.gl/maps/m62kwSK7yC92
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I'm the owner of the repair shop. I can take care of this phone, but I'm living on the other end of the world. Is there any career that can deliver something to you from Europe? I would like to make a video tutorial how to repair this phone, but mine one is working so there is no sense in repairing working phone...
CrazyPonkeyMen said:
I'm the owner of the repair shop. I can take care of this phone, but I'm living on the other end of the world. Is there any career that can deliver something to you from Europe? I would like to make a video tutorial how to repair this phone, but mine one is working so there is no sense in repairing working phone...
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Yes of course. I can receive a parcel from europe thanks to CHRONOPOST
raphimor said:
Yes of course. I can receive a parcel from europe thanks to CHRONOPOST
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I can personally recommend this vendor. https://www.aliexpress.com/item/For...32820735893.html?spm=a2g0s.9042311.0.0.xEXMor
Replacing the screen + digitiser on this model is pretty easy provided you have access to a hot air gun. Took me about 15 minutes and I'm in NO WAY a pro. For the price of a new screen I definitely wouldn't attempt a digitizer-only repair.
mikeysteele said:
I can personally recommend this vendor. https://www.aliexpress.com/item/For...32820735893.html?spm=a2g0s.9042311.0.0.xEXMor
Replacing the screen + digitiser on this model is pretty easy provided you have access to a hot air gun. Took me about 15 minutes and I'm in NO WAY a pro. For the price of a new screen I definitely wouldn't attempt a digitizer-only repair.
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Wow.... That's cheap enough to order one and have it just in case.....
Thanks for the link
I have brought this one.
https://www.aliexpress.com/item/Gra...32799506808.html?spm=a2g0s.9042311.0.0.HsyGUO
And I can say, It's same as the original one in every detail(Even production date so close). Replacement is very easy with tool that came with screen.
BTW, You have to buy glue(B6000,E7000,T8000 or whatver) for fix it in place.
So I just dropped my OP3 and now it has cracks all over the screen. Is it difficult to replace by myself and where can I get the new screen module? Asked few of the local phone stores but they don't have screens and couldn't tell when they would get them.
NoobMonkey said:
So I just dropped my OP3 and now it has cracks all over the screen. Is it difficult to replace by myself and where can I get the new screen module? Asked few of the local phone stores but they don't have screens and couldn't tell when they would get them.
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I asked Oneplus the same thing and they told me that they don't sell the screen, so if you find one it is not genuine.
My repair was €104 and took 20 days
superiscch said:
I asked Oneplus the same thing and they told me that they don't sell the screen, so if you find one it is not genuine.
My repair was â?¬104 and took 20 days
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Seems like I have to open ticket for oneplus and send my phone there
I broken my op3 and i buy screen, but its say genuine and its cost about 230dollars from US. Its not so hard to change. Op 3 its be my first phone which i change screen. You need some screwdrivers, some plastic plates and heat gun. For me is took 2hours for replace. But be careful with ear speaker, because when i finish its not working, and first think come to head, i put upside down D so i need resemble again hardest thing for me be to take out broken pieces, and take out back cover, because i wanted make everything without scartches. And now working like new Sorry for bad english. Screen and tools you can get from fixez.com
Zaikanas said:
I broken my op3 and i buy screen, but its say genuine and its cost about 230dollars from US. Its not so hard to change. Op 3 its be my first phone which i change screen. You need some screwdrivers, some plastic plates and heat gun. For me is took 2hours for replace. But be careful with ear speaker, because when i finish its not working, and first think come to head, i put upside down D so i need resemble again hardest thing for me be to take out broken pieces, and take out back cover, because i wanted make everything without scartches. And now working like new Sorry for bad english. Screen and tools you can get from fixez.com
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Click to collapse
Thnx for reply. The screens are out of stock. And also it says lcd-screen on their site. If I understood right the op3 has amoled screen, so it's not the same.
Sent my phone already to repair shop yesterday. Haven't got estimate cost and time yet.
Zaikanas said:
I broken my op3 and i buy screen, but its say genuine and its cost about 230dollars from US. Its not so hard to change. Op 3 its be my first phone which i change screen. You need some screwdrivers, some plastic plates and heat gun. For me is took 2hours for replace. But be careful with ear speaker, because when i finish its not working, and first think come to head, i put upside down D so i need resemble again hardest thing for me be to take out broken pieces, and take out back cover, because i wanted make everything without scartches. And now working like new Sorry for bad english. Screen and tools you can get from fixez.com
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Click to collapse
230$ for a screen?!
Mate, you got screwed over. Badly.
Sent from my OnePlus 3 using Tapatalk
I think you have to send the phone to OnePlus for repair. My screen was malfunctioning and they replaced it here in Germany for 1 week (with the shipping time) Pretty fast.
Latest info is "send to vendor service center 14.11.2016". In my opinion this is taking way too long.
Just for update. Just picked up my phone today. Replace screen was 140€ and I also got some kind of plastic cover for the phone. Probably not gonna use it, because I like naked phones but anyway nice to get something extra.
What about this one?
http://www.ebay.com/itm/232106828350#shpCntId
mohmd.nagy said:
What about this one?
http://www.ebay.com/itm/232106828350#shpCntId
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It says unbranded and the price is approximately the same as the original one from OnePlus.
If I were you, I would go for the peace of getting it replaced by the manufacturer with OE part, despite the time taken.
Hi i just bought a Oneplus 3 but the glass is cracked and have read that you cant just replace the glass itself because its too difficult and would have to replace the whole display.
Has any one done this and found the replacement display to be worse than the original?
Also there are tutorials on Samsungs S7 edge which show how to replace just the glass, would this method work on Oneplus 3? VIDEO LINK: https://www.youtube.com/watch?v=pAdF_hNh358
If you are not experienced with these things, DO NOT attempt replacing such an expensive part yourself as you may damage your whole device. If you like to live dangerously and don't give a fuk to money or damaged phone, this could be a great DIY product.
it's pretty hard, but really isn't impossible if you're experienced. working on my own repair shop, replaced few just the glass, but few also cracked during frame removal (as of hard as stone glue)
abhibnl said:
If you are not experienced with these things, DO NOT attempt replacing such an expensive part yourself as you may damage your whole device. If you like to live dangerously and don't give a fuk to money or damaged phone, this could be a great DIY product.
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Idk about you, but this phone is extremely easy to repair. I've taken this thing apart and its fairly simple. Now when it comes to only glass repairs, that's another story. Without dry ice its near impossible and with dry ice its still somewhat dangerous as the AMOLED panel is fragile as all hell. If you're going to do a glass only repair, do not do like that video shows, it is extremely hard to do with heat, freezing the display completely with dry ice is the way to go.
To answer the OP's question, no one knows. Oneplus does not sell replacement parts so the screens are NOT OEM, but they're probably of similar quality. Why not try it out and see?
haha thanks guys i thought it would be easy just to pull the glass off, i have seen a video on dry ice glass removal but if you guys are saying its near impossible ill just have to buy the replacement LCD off ebay
PitbullOG said:
haha thanks guys i thought it would be easy just to pull the glass off, i have seen a video on dry ice glass removal but if you guys are saying its near impossible ill just have to buy the replacement LCD off ebay
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Click to collapse
Well with dry ice its not too hard, you just have to be extremely patient and always keep the glass and adhesive at extreme temperatures. If you're the type of person that's really good at taking things apart and are very delicate with your hands, do the dry ice method. If not buy the LCD (I really hope these aftermarket screens are not actual LCDs) because you will probably break the screen
Have u done the dry ice method?
also i think it has the original screen with cracked glass but i think the Chinese replacement is lower quality but i dont know how bad it is and i am pretty sure their not amoled displays.
There are some web stores such as parts4repair that claim to sell OLED replacement screens for the OP3, though at a much higher price than the Ebay ones of course.
crzykiller said:
Idk about you, but this phone is extremely easy to repair. I've taken this thing apart and its fairly simple. Now when it comes to only glass repairs, that's another story. Without dry ice its near impossible and with dry ice its still somewhat dangerous as the AMOLED panel is fragile as all hell. If you're going to do a glass only repair, do not do like that video shows, it is extremely hard to do with heat, freezing the display completely with dry ice is the way to go.
To answer the OP's question, no one knows. Oneplus does not sell replacement parts so the screens are NOT OEM, but they're probably of similar quality. Why not try it out and see?
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Well as i had never ever attempted to repair my costly smarphones with the fear of breaking them, all i could give was cautious warning.
I trust your words when you say its easy to repair. Seems like you have good experience with these things!
abhibnl said:
Well as i had never ever attempted to repair my costly smarphones with the fear of breaking them, all i could give was cautious warning.
I trust your words when you say its easy to repair. Seems like you have good experience with these things!
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Some phones are quite hard and don't fit together well after taking them apart (galaxy S6 was just stupid) and then there's the OP3, take 2 screws out and pop the entire chassis out of the aluminum back, you can get to the screen pretty easily after and nothing is glued in place with indestructible glue
can one one confirm that parts4repair have amoled displays?
also if i were to do the dry ice method would i need to use uv loca glue before using new glass
PitbullOG said:
can one one confirm that parts4repair have amoled displays?
also if i were to do the dry ice method would i need to use uv loca glue before using new glass
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Wouldn't risk it lol.. Just send it to OP they don't charge that much... You safe yourself a ton of money!
Puddi_Puddin said:
Wouldn't risk it lol.. Just send it to OP they don't charge that much... You safe yourself a ton of money!
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but the phone is 2nd hand so i wouldnt be able to
Anova's Origin said:
There are some web stores such as parts4repair that claim to sell OLED replacement screens for the OP3, though at a much higher price than the Ebay ones of course.
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wait a second. so you're saying that there isn't any original display on ebay? i'm also in the same situation as OP, even worse as i removed the display completely. i wanted to get a new one from ebay or aliexpress this weekend, but now i''m a bit worried. also, i noticed that there's the US and the EU version. Does the connector match? cheers
XDRdaniel said:
wait a second. so you're saying that there isn't any original display on ebay? i'm also in the same situation as OP, even worse as i removed the display completely. i wanted to get a new one from ebay or aliexpress this weekend, but now i''m a bit worried. also, i noticed that there's the US and the EU version. Does the connector match? cheers
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There might be, you can't be certain though. If you bought a complete replacement unit for less then $100 USD, it's likely just a cheap LCD panel. There is allegedly a small difference in the cable length for the screen component between the A3000 and A3003 models of the phone. The connector, and physical dimensions of the screens should be identical though.
XDRdaniel said:
wait a second. so you're saying that there isn't any original display on ebay? i'm also in the same situation as OP, even worse as i removed the display completely. i wanted to get a new one from ebay or aliexpress this weekend, but now i''m a bit worried. also, i noticed that there's the US and the EU version. Does the connector match? cheers
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No none of them are original... You most likely will get a really cheap non oled display. Don't be surprised if the screen cracks in your pocket.. I already have replaced it once on my old phone and I got a fake one and it littery cracked in my pocket.. Thats why I suggest you guys trying to send it to Oneplus first.
I just had my op3 repaired for a cracked screen and aluminum back panel was well. It wouldn't display any picture. Also my volume key was damagedd from the drop so they had to replace the entire back aluminum panel. I could swear the phone is brand new they did a fabulous job. The authorized repair center is in Texas it's Acer repair facility that also did one plus devices for warranty and out of warranty repairs. It's was extremely cheap compared to buying parts yourself. The cheapest I could find for the screen on eBay was asking$115-$120 and who knows the quality. This is original parts at this place. $130 for everything including shipping. The screen would have only been $95 but the extra aluminum back cost me the extra. They also sent a clear thin case with it too free of charge and I actually love the case. It's well worth just sending to one plus and having it fixed right with original parts. Also keep in mind they have a warranty on their repairs. I am extremely happy with the job they did.
flyinj54 said:
I just had my op3 repaired for a cracked screen and aluminum back panel was well. It wouldn't display any picture. Also my volume key was damagedd from the drop so they had to replace the entire back aluminum panel. I could swear the phone is brand new they did a fabulous job. The authorized repair center is in Texas it's Acer repair facility that also did one plus devices for warranty and out of warranty repairs. It's was extremely cheap compared to buying parts yourself. The cheapest I could find for the screen on eBay was asking$115-$120 and who knows the quality. This is original parts at this place. $130 for everything including shipping. The screen would have only been $95 but the extra aluminum back cost me the extra. They also sent a clear thin case with it too free of charge and I actually love the case. It's well worth just sending to one plus and having it fixed right with original parts. Also keep in mind they have a warranty on their repairs. I am extremely happy with the job they did.
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I got in touch with Oneplus and told them the phone is second hand and they asked for the IMEI number. They told me that it would cost 87 euros £76 for me and this includes repair of phone and parts including VAT. But they did say that if there were further problems they would fix them but this would be added to the bill.
+1 for sending it into Oneplus, i am sending mine to a authorized repair centre CTDI in poland, so i know that the parts are gonna be original and not a cheap LCD display.
PitbullOG said:
I got in touch with Oneplus and told them the phone is second hand and they asked for the IMEI number. They told me that it would cost 87 euros £76 for me and this includes repair of phone and parts including VAT. But they did say that if there were further problems they would fix them but this would be added to the bill.
+1 for sending it into Oneplus, i am sending mine to a authorized repair centre CTDI in poland, so i know that the parts are gonna be original and not a cheap LCD display.
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Good deal yeah its worth the wait to have it done right. Although it is tough to get by without it for a few weeks.?
I'm also sending mine. I got in touch with oneplus and they said the aproximate cost is 91€. Cheaper than getting a fake lcd from amazon. Cheers
Title says it all. I have NO idea how the glass shattered but I just found it like that today. Any tips as to what I can do to fix this would be nice
ThatAngryGnome said:
Title says it all. I have NO idea how the glass shattered but I just found it like that today. Any tips as to what I can do to fix this would be nice
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Mine was broken as well, however, my whole phone was broken, so I had the back casing, back glass and camera lens, and screen all replaced.
What I can tell you is that the camera lens is a part of the back glass assembly. Ubreakifix can replace it. I think it's around $100. Note that this is the only part that they didn't have in stock for my repair (no store within 50 miles had the back glass, despite all of them having the metal casing and front screen), so your local store may need to put in an order.
gettingerr said:
Mine was broken as well, however, my whole phone was broken, so I had the back casing, back glass and camera lens, and screen all replaced.
What I can tell you is that the camera lens is a part of the back glass assembly. Ubreakifix can replace it. I think it's around $100. Note that this is the only part that they didn't have in stock for my repair (no store within 50 miles had the back glass, despite all of them having the metal casing and front screen), so your local store may need to put in an order.
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For my 2XL, I was able to remove the glass shards and glue using a hairdryer, it seemed to be the same exact process as it is for other phones (I've done this with the Galaxy S6). Ubreakifix does fix it though, but a $100 is way too pricey for a simple glass replacement IMO.
I have a dbrand skin on my device, so I can't check if the entire back glass is broken or not. It doesn't sound or feel like it is broken though. I can't see why it would be broken since I have a case on my phone. From what you know, does the camera lens breaking mean that the entire glass is broken?!
Unfortunately I don't have a Ubreakitifix remotely near me. I'll continue to look for solutions though.
ThatAngryGnome said:
For my 2XL, I was able to remove the glass shards and glue using a hairdryer, it seemed to be the same exact process as it is for other phones (I've done this with the Galaxy S6). Ubreakifix does fix it though, but a $100 is way too pricey for a simple glass replacement IMO.
I have a dbrand skin on my device, so I can't check if the entire back glass is broken or not. It doesn't sound or feel like it is broken though. I can't see why it would be broken since I have a case on my phone. From what you know, does the camera lens breaking mean that the entire glass is broken?!
Unfortunately I don't have a Ubreakitifix remotely near me. I'll continue to look for solutions though.
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Broken lens definitely doesn't mean the back glass is broken. I took the glass out of mine and took great photos with the lensless camera until I had it fixed (my CC company paid the repair).
Not sure any options for repairing outside of Ubreakifix (or Google's other repair partner who I can't remember) or getting it done by sending it in to Google. Don't think parts are widely available online yet.
gettingerr said:
Broken lens definitely doesn't mean the back glass is broken. I took the glass out of mine and took great photos with the lensless camera until I had it fixed (my CC company paid the repair).
Not sure any options for repairing outside of Ubreakifix (or Google's other repair partner who I can't remember) or getting it done by sending it in to Google. Don't think parts are widely available online yet.
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Yep parts aren't available online yet :/ But your comment gave me the idea to check up on my credit card and see if they'll pay for it since I've only had the phone for like a month. I'll be driving close to a Ubreakifix location soon anyways, so I think that's the best course of action. Hopefully this means I can keep my waterproofing on my phone which would be lost with a DIY repair.
Thanks for your help man!
Here was my experience. Good luck!
https://forum.xda-developers.com/showpost.php?p=74594202&postcount=7
My Pixel 2 xl was in a case 100% of the time and my camera cover also shattered for no reason that I know of. It seems like they may have a problem with this. I do know around the time frame it shattered was when I was going from 70 degree room to -15 deg for a while snowblowing, then back in the house. There was nothing in my outer pocket that could of caused the shatter. I've seen too many other posts about the camera cover cracking by itself and not the entire glass back cover.
I don't know if it is or not, but the camera cover should be made out of the same glass on the front of the phone. Camera still works but it's loose inside after removing the small shards and sometimes I get jello like wave wobble while trying to focus. I'm going to wait and see if more people report this before I send it in to fix it which was quoted by ubreakifix local sioux falls store minimum of $130 and up to $220 if they can't reuse the LCD screen after taking it off. They said they have to remove the front screen to get to the back to replace the camera and cover.
I am having the same issue. I bought a supposedly really good cover for it through Spigen and the lens on the back camera somehow shattered (haven't dropped it and have no idea how it broke). The back glass isnt broken at all, just the lens glass. Surely this must be a google issue. I contacted Google and they gave me some phone number and I rang and left a message days ago and was a weird answering machine and no one has called me back. Prettty dissapointed with the Google Pixel 2xl and wishing I had of got another Samsung. (I am in Australia)
pixel shatterred lens
Same thing.
My pixel 2 is in perfect condition inside a case.
The lens section of the back is broken... I can still luckily use it perfectly AFTER 2-3 months? There were extreme temperatures though so.
I just chatted with google and they told me to get it replaced with their repair dealers......
I got mad after that.
REALLY? HELL NO.
I need to file a claim with my CC soon about this too since google will do nothing.
I looked online all these phones using badly manufactured glasses.
look up wiki Spontaneous_glass_breakage
The repair cost would be about 10 dollars if I do it myself when the parts come out.
This is not limited to google, but samsung, lg, etc all of them.
Google and android manufactures wants me to pay 70-80 dollars to repair it with their authorized repair shop....
When it was their neglect NOT MINE.
NO damage in any other section of the pixel 2 phone. This is beyond ridiculous
I'm really disappointed.
My camera lens broke this week as well. Always keep the phone in a case and have not had any drops. At least on mine it's not large - its just the faintest hairline crack that runs halfway across the lens. Not at all like the break pattern I would expect to see if something hit it.
Luckily I have Fi device protection on this phone, but even with that I will have to temporarily shoulder the cost of the replacement device until they receive my current phone. So... just gonna live with it for the time being until next payday rolls around. :/
Hey! I'm a journalist and had the same thing happen to my phone. Would you be interested in talking? This seems to be a really common problem and Google says no one has told them about it.
Protection
I also had mine break within the first week that I got it--- I NEVER dropped it. Google nor Verizon would do anything. Just paid $200 for a replacement device but I do not want to start it up without having a way to protect this delicate glass. What can I do to protect this? Called Google to ask about protecting it and all they recommend is buying the Google case, WHICH I ALREADY HAD. Thinking about buying a liquid screen protector and applying that to the lens, thoughts on this?
I have a Google pixel XL 2 from Verizon. Have total mobile protection through asurion. I use my camera frequently never had issues. Ironically on my daughters birthday the other day I went to take pictures of her opening gifts and noticed a line. Turn phone around. Low and behold my camera glass lens is broke. I removed Glass and tried to continue to take pictures and as another poster stated the lens was loose and didn't properly focus so pictures weren't at sharp. I called asurion to file claim they said they would send a replacement as soon as tomorrow for a $200 deductable. I explained it was only glass covering back camera lens didn't seem to deem a $200 deductable it's not a broken screen. They said they didn't offer repair only replacement hence the high deductible. My lens broke from what I don't know. No blemishes on phone. Never dropped it. Had a Spigen rough armor from day one that has bumper around camera. And don't put it in any compromising position. Upon research and wide spread accounts of spontaneous broken back lens with no idea how it happened I felt maybe Google would fix it for free. Contacted customer service and was told to contact ubreakifix which I did there's one not to far from me. They said it would be $110 to replace back camera. Not as much as insurance deductible but still pricey for what I believe to be a hardware defect of LG/Google themselves as opposed to the fault of owner.
Search "replacement glass pixel 2 xl"
https://www.youtube.com/watch?v=xGcNccfpacE
I seen that but it doesn't seem to offer just glass covering camera on the part supplier links he provides just the back glass panel and the entire camera itself. I don't think the camera is damaged just the glass and it was only glued in. I found one dirt cheap but it claimed to only fit only. the smaller pixel 2 and not the XL variant which I thought they had the same camera?