Slow USB Transfer Speeds - Google Pixel 2 XL Questions & Answers

Hi all,
Current owner of a P2XL 128GB, running the .025 Nov patch. Everything works as expected, except, when I try to copy some data from my laptop using the USB Type A-C cable.
USB transfers (using a third party type A-C cable) are extremely slow. I mean, it took me well over 15-20minutes to copy 39MB of data in around 25 pictures. Similarly, it took me well over a minute to copy 2 x mp3 songs around 15MB combined. This baffles me...
I have used this same cable with my Nexus 6P for a long time and had no data transfer speed issues and I also used this same cable to do all the unlocking and flashing earlier on the P2XL. Although I believe P2XL has a USB 3.1 spec Type C port, whereas the 6P was USB 2.0 spec.
My old cable (USB 2.0 spec):
https://www.amazon.co.uk/gp/product/B017K32VWY
New USB 3.1 spec type A-C cable I have just ordered:
https://www.amazon.co.uk/gp/product/B01LXK7CQG/
Any of you experienced slow data transfer speeds or have any suggestions?

Problem resolved by using a different usb cable and PC. There is no problem with the phone.
Thread can be closed mods [emoji1303]

Related

USB 3.0 not recognized

I have a Verizon LG G3 VS985. I just got it today, whipped the ioroot on there, etc.
So now that Google has decided they hate SD cards I've been having a ***** of a time getting backups going from my SGS3 to the new phone. I finally made a local backup, and then using a PC copied all the local backups to SD. I tried to do it to the LG G3, but when I plug it in to my PC after installing the verizon drivers, it says it will perform better plugging it into a Superspeed USB 3.0 port... and the copy would take 6 hours instead of 3 minutes. The port it is plugged into is one. It works with 2 USB 3.0 drives and my SGS3 as one... why does the G3 not recognize that?
The phone is not actually USB 3.0. The cable might be, but Android phones are known to have issues with USB 3.0 ports.
LG G3's are not USB 3 able because USB 3 cables are designed differently (well, use a different connector) then USB 2.0 spec cables.
You can tell the difference because the USB 3 cables will look more like a cable that plugs into the Note 3, it has an "extra" nub on the connector. It would be impossible to plug a USB 3 connector into a G3 unless in the last two days they have created a new USB 3 cable that only requires a USB MICRO B 2 connector. If they did, please link me because Ive been looking everywhere =)
Koroz said:
LG G3's are not USB 3 able because USB 3 cables are designed differently (well, use a different connector) then USB 2.0 spec cables.
You can tell the difference because the USB 3 cables will look more like a cable that plugs into the Note 3, it has an "extra" nub on the connector. It would be impossible to plug a USB 3 connector into a G3 unless in the last two days they have created a new USB 3 cable that only requires a USB MICRO B 2 connector. If they did, please link me because Ive been looking everywhere =)
Click to expand...
Click to collapse
So how come my galaxy S3 doesn't whine about connecting it to a USB 3 port and I get massively better speed than with the G3?
Quantumrabbit said:
So how come my galaxy S3 doesn't whine about connecting it to a USB 3 port and I get massively better speed than with the G3?
Click to expand...
Click to collapse
It should still ready fine, however, it will only read/write files at the USB 2.0 speed. There should no be any issues, I would try another micro usb cable, and or USB port. Or you could just use a micro sd card and pop all of the files on there from your PC which will probably be faster.
Quantumrabbit said:
So how come my galaxy S3 doesn't whine about connecting it to a USB 3 port and I get massively better speed than with the G3?
Click to expand...
Click to collapse
Because your G3 requires a higher amperage for full charge speed then your gs3.
Pilz said:
It should still ready fine, however, it will only read/write files at the USB 2.0 speed. There should no be any issues, I would try another micro usb cable, and or USB port. Or you could just use a micro sd card and pop all of the files on there from your PC which will probably be faster.
Click to expand...
Click to collapse
I've tried 2 other cables now, and both USB 3.0 ports on this laptop. I'll have to try at work and see if I have USB 3.0 ports there. It's just weird, the same port and cable have no warning with other phones (my rezound and gs3 both didn't whine) or with usb 3.0 flash drives. Just this phone.
Koroz said:
Because your G3 requires a higher amperage for full charge speed then your gs3.
Click to expand...
Click to collapse
I'm not sure how that would affect data transfer speed... Charge speed, sure. Data transfer speed though...
I ended up just popping the files on the internal of the gs3 and copying them to the computer, then to the sd card while in the gs3. Then just put the sd card into the g3, where it read fine.
Quantumrabbit said:
I've tried 2 other cables now, and both USB 3.0 ports on this laptop. I'll have to try at work and see if I have USB 3.0 ports there. It's just weird, the same port and cable have no warning with other phones (my rezound and gs3 both didn't whine) or with usb 3.0 flash drives. Just this phone.
Click to expand...
Click to collapse
I just tested mine with a USB 3.0 port on my PC without any issues. I also tried a USB 2.0, and again no issues. I don't have an answer, it could be your phone, or a setting on it. What mode are you using to transfer files PTP,MTP or the LG PC Suite?
Pilz said:
I just tested mine with a USB 3.0 port on my PC without any issues. I also tried a USB 2.0, and again no issues. I don't have an answer, it could be your phone, or a setting on it. What mode are you using to transfer files PTP,MTP or the LG PC Suite?
Click to expand...
Click to collapse
MTP. But since it's verizon it has a weird default of "connected as installer" which isn't even in the options, then I have to choose MTP.
Quantumrabbit said:
I'm not sure how that would affect data transfer speed... Charge speed, sure. Data transfer speed though...
I ended up just popping the files on the internal of the gs3 and copying them to the computer, then to the sd card while in the gs3. Then just put the sd card into the g3, where it read fine.
Click to expand...
Click to collapse
Because your phone is not usb 3 and requires a 1 amp charger for faster charging speeds. USB 3 VERY RARELY has 1A ports, they are usually between 500-700mA which means when you plug your phone into the computer you aren't getting the full amperage needed to fully charge speed at capacity. Combine those two issues and you get the error you get about plugging the phone into a higher speed port. If you are having problems with transfer speeds being that slow, either your phone, cable or port are borked. Try reinstalling/updating your USB drivers, try new cable or check a different phone with the same USB power requirements if you want to test where the problem is but you will NEVER get USB 3 speeds because you do not have a USB 3 port on your phone, you have USB 2.0 HS
Quantumrabbit said:
MTP. But since it's verizon it has a weird default of "connected as installer" which isn't even in the options, then I have to choose MTP.
Click to expand...
Click to collapse
Have you tried LG's PC suite to transfer files? It works fairly well, I know its not idea, but it may help out.
Koroz said:
Because your phone is not usb 3 and requires a 1 amp charger for faster charging speeds. USB 3 VERY RARELY has 1A ports, they are usually between 500-700mA which means when you plug your phone into the computer you aren't getting the full amperage needed to fully charge speed at capacity. Combine those two issues and you get the error you get about plugging the phone into a higher speed port. If you are having problems with transfer speeds being that slow, either your phone, cable or port are borked. Try reinstalling/updating your USB drivers, try new cable or check a different phone with the same USB power requirements if you want to test where the problem is but you will NEVER get USB 3 speeds because you do not have a USB 3 port on your phone, you have USB 2.0 HS
Click to expand...
Click to collapse
Alrighty... I guess that answers that. very counter-intuitive warning message.
Quantumrabbit said:
Alrighty... I guess that answers that. very counter-intuitive warning message.
Click to expand...
Click to collapse
it is. I agree 100%.
This may sound strange, but if you look at the USB port inside the G3 you can see that it has additional connectors in it, recessed deeper in the socket, either side and on the end of a small plastic tab that goes from top to bottom in a square shape (about 2mm in size). Perhaps these are causing PCs to incorrectly detect a USB3 capable device?
USB 3.0 on LG-G3
I am running CM13 nightly 031316 on an LGG3 D-851. I have a dual ended USB 3.0 thumb drive It has a USB 3.0 standard connection on one end and a micro USB connection on the other end. Reading these posts am I understanding that the LGG3 will not recognize the thumb drive? Or will it not recognize just being connected to a USB port on a PC?
Thanks

Fast File Transfers

I have a usb c to usb c i-orange cable plugged into my computer and when I try to enable Fast File Transfers I get "USB 3.1 Unavailable. Make sure you're using a USB 3.1 cable. The other connected device needs device also needs to support USB 3.1" My ASUS Maximus VIII Hero motherboard supports USB 3.1 and I have the right cable. Has anyone actually gotten this working? Running Windows 10 64 bit and have the latest drivers/firmware for my system.
Thanks
EDIT
****Nevermind**** BE VERY CAREFUL ORDERING i-Orange CABLES on AMAZON.*******
When you select the USB 3.1 i-orange cable there is a list of color and size options below. All of them but 2 cables are USB 2.0 Type C connectors and not USB 3.1 The usb 3.1 type C cables are only 3.3ft, the longer cable I chose is actually a USB 2.0 Type C cable.
The industry is making type C a nightmare to deal with, there should only be 1 type C to type C cable.
ihavoc said:
I have a usb c to usb c i-orange cable plugged into my computer and when I try to enable Fast File Transfers I get "USB 3.1 Unavailable. Make sure you're using a USB 3.1 cable. The other connected device needs device also needs to support USB 3.1" My ASUS Maximus VIII Hero motherboard supports USB 3.1 and I have the right cable. Has anyone actually gotten this working? Running Windows 10 64 bit and have the latest drivers/firmware for my system.
Thanks
EDIT
****Nevermind**** BE VERY CAREFUL ORDERING i-Orange CABLES on AMAZON.*******
When you select the USB 3.1 i-orange cable there is a list of color and size options below. All of them but 2 cables are USB 2.0 Type C connectors and not USB 3.1 The usb 3.1 type C cables are only 3.3ft, the longer cable I chose is actually a USB 2.0 Type C cable.
The industry is making type C a nightmare to deal with, there should only be 1 type C to type C cable.
Click to expand...
Click to collapse
I didn't know about this but today was the first time trying to transfer files from my HTC 10 to my pc through the usb 2.0 port using the official htc cable that came with the phone and it was painfully slow. I have 3.0 ports on the back of my pc but I know it shouldn't be this slow. I'm transfering files to a Samsung 850 EVO SSD. Stuff that should only take 5-10 seconds to transfer takes like 3-5 minutes.
I have fast file transfer working on an A-C USB 3.0 cable (not USB 2.0)
You have to enable "charge mode" then the option is available.
Fast file transfer doesn't work in normal MTP mode.
BTW Monoprice has high quality cables for very inexpensive.
Sent from my HTC 10 using Tapatalk
I bought a USB3.1 gen 2 cable from Amazon (support for 5Gbps transfers for the HTC 10, but can also do 10Gbps for future-proofing), and connected it to the USB3.1 port on my motherboard (ASUS x99-m WS), but speeds are still definitely not USB3.1 gen-1 5Gps.
Transfers may be working at USB3.0 speeds (which does ~1-1.25Gbps IIRC?), but transfers are definitely not working at USB3.1 gen-1 5Gbps speeds.
I tested this by transferring a 700MB file from PC to phone internal storage (not SD card), then the same file back to PC, and it transferred slowly.
Transfers were slow even though "Fast file transfer" selected by going to USB charge mode and enabling Fast file transfer.
Does anyone have USB3.1 5Gbps transfers confirmed working? What cable/mobo are you using?
[UPDATED] Moved my comment to a separate thread here.
My computer won't even recognize when I have the phone connected via a usb-c to usb-c cable. Works fine usb-a to usb-c, but not when I go to either of the 2 usb-c ports.
Is there a different driver i need for my computer to recognize the phone on usb-c?
(it's a usb-c to c cable provided with a pixel phone, so should be decent quality)

[Q] USB OTG at USB 3.1 G1 (SuperSpeed รก la 5Gb/s)

tl;dr As per title, does it work for you?
I received a new OTG cable I ordered, a Type C to Type A USB 3.0 OTG cable and for me OTG seems to be working in USB 2.0 speeds only.
In Settings > USB connection the "Fast file transfers" option is greyed out so at least according to that it's in USB 2.0 mode right now.
I tested it with my Kingston DT R3.0 thumb drive and I only got sequential read/write speeds of 22.5/15.6MB/s when transferring data to/from my HTC 10.
HTC 10's internal storage is capable of ~ 160/110MB/s sequantial read/write respectively.
And the Kingston thumb drive is capable of 200/50MB/s seq. read/write respectively.
Hence it would be nice to be able to take advantage of the faster transfers..
So, what gives?
a) HTC 10 doesn't support SuperSpeed in host mode
b) bad cable
Regarding b, I'd rather not dissect this cable. It was cheap but it's nice quality. And I need it..
The connectors are both of correct versions so that's not the problem and judging from the thickness and stiffness of the cable there's a bunch of copper running inside so all of the pins should be connected.

Connecting P2XL to USB-C to USB-C via motherboard

I can't figure this out... I have an ASRock Motherboard Motherboards Z370 EXTREME4 motherboard with a USB-C output on it and using Win10. I've tried using the P2XL USB-C to USB-C cord to connect my phone to the computer to transfer files. I get nothing that shows up on the phone, yet everything is updated and working on the computer.
Any ideas?
Also as a side note, I have a dozen or so regular USB-C cords. Only 1 actually works just connecting it to a USB port on the computer. Some don't recognize anything, some will recognize the phone and let me transfer files only to have it drop the connection and reconnect to the phone. The 1 cord that actually does work, works as expected. Also this same issue happened on my old PC as well. Only 1 cord works with this phone and everything is updated. I've tried other computers with same issue.
I've also noticed I can only charge my phone with a couple of 120v USB outlets. Lots of them won't charge my phone, even though the phone says it's charging.....just never gains any charge.
I have a pretty similar issue with a C to C connection using my Razer Blade. I have this happen with the OEM cable and a couple of non-OEM C to C cable. I can't remember ever having an issue with my HTC 10 using a C to C, or when I use a USB A to C cable with this phone. While I'm not entirely convinced it's not my USB C port on my laptop, more evidence points to it being my Pixel rather than the port.
It's not the biggest issue for me because it's not a constant hindrance and I can usually get any transfer to finish.
Think I've been down this road... No fix. No idea what is happening or why.
The only option I have is to use my 1 cord to transfer. I usually am transferring several gigs at a time. I never had this issue with same cords for my original pixel XL.
What gets me is I even has issues using us chargers even. They say it's charging but never gain any charge.
Kind of thinking my phone has been defective
Wiped it yesterday and tried again with the OEM USB-C to USB-C cable, no luck even recognizing the phone, even to charge. I did however use a USB-A to USB-C 3.0 cable that didn't ever work originally and it copy 15gb of music without an issue.
I'll keep testing, as well as test it on the chargers that didn't work previously. I will also contact ASRock as I believe possibly my motherboard's port for the C-to-C not to work with the phone. It's not the worst thing not being able to use it, as I'm happy I can finally transfer files at 3.0 speeds now! SO MUCH quicker copying files back onto the phone than when I pulled them off!

USB to Note 10+ connection drops... Resolution?

Given:
I have a brand new powerful PC with USB 3.2 Gen 2 Type C, USB 3.2 Gen 2 Type A, USB 3.1 Type A, USB 3.0 Type A (and USB 2.0 Type A - internal in the tower) connections. I have also replaced all my USB cables with "SuperSpeed" 10Gbps throughput cables, being sure to get any and all Type C -> Type A adapters to also have the "SS" SuperSpeed Logo and the correct circuitry/leads to adhere to the higher standard. (Until I got the new cables I was still getting warnings when I plugged my Verizon Note 10+ 5G 512GB into an older cable connected to the 3.2 Gen 2 port that I was connecting the device into an older slower USB port, which is now resolved...)
I have started using Scrcpy to have my Note 10+ screen shown on the computer screen. Everything is lightning fast. I even tried using one of those cable to connect to an external SSD and tried copying several gigs of files across and CANNOT BELIEVE how fast everything is copied!
My PC is a PowerSpec G464 with and AMD Ryzen Processor (motherboards for Intel CPU's do not yet support the PCIe 4.0 slots which I do have on this system):
http://www.powerspec.com/systems/system_specs.phtml?selection=G465
It is my understanding that these motherboards have all USB connections at some point going through the same controller. Ideally each USB port would go through it's own controller and that's why such add-on PCIe cards are much more expensive and never use a PCIe x1 connection but typically a PCIe x4 slot instead. I have an add-on USB card but stuck with a cheaper one that has 4 ports (all of course sharing the same controller) as I wanted to use a PCIe x1 slot only.
Problem Statement:
So here is my dilemma. The cable connections for the Note 10+ are nice and tight, but every couple of minutes it disconnects once - and then reconnects almost instantly. It is a weird issue and kicks me out of the Scrcpy app which I relaunch - but how to resolve?
(FYI - I have not tried using any of the internal USB 2.0 ports. Also, some of my other devices on the USB SuperSpeed ports would often connect and disconnect periodically but that was all resolved by replacing the cables as mentioned above.)
Ideas? I'll try anything anyone suggests and report back. Is it possible the Note 10+ cannot handle ports expecting a 3.2 Gen 2 connection (although I know they are supposed to adjust automatically)?
Sent from my SM-N976V using Tapatalk

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