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Hi guys I had been extremely interested in the gnex for the past 2 months...buying it is on my top of list.
I wanted to get it from amazon /newegg since they have the full international warranty.beccause I am out of the country frequently for 2-3 months,in Asia,Europe,china,India,etc. My question here would be,people who got the phone from handbag/clove/negri,did u guys get international warranty n stuff recognized by Samsung?does your papers clearly mention international warranty? I have never bought from these sellers lol....in case of a problem,if I just send it in to the service center in the country,that's enuf right?I don't want a seller warranty,but a true manufacturer warranty.
sent from my tablet,NOT AN IPAD!
bump... pls help out som1?? ne1 with a nexus, can u pls confirm the international warranty status?
I ordered from Negri. To my knowledge Samsung UK wont warranty imported GalNex directly.
Negri's policy:
Every (Non Carrier Branded) device comes with a 1 year warranty from the manufacturer. After 25 days our exchange/return policy has expired, you should contact the manufacturer for repair or for warranty replacement or exchange, if your device qualifies for this. Please contact the manufacturer to determine if the device you hold is covered under their warranty. If you would like to send your device to us to send to the manufacturer you are free to do so. Please request an RMA. This will delay the warranty process by 1-2 weeks and you will be charged shipping to and from the manufacturer. You will need the original invoice from us in order to have your item repaired or exchanged by the manufacturer. Warranty varies by manufacturer, but typically warranties are valid for 1 year from purchase.
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I would guess the other importers are similar. The device is covered under warranty, but needs to be shipped back to the importer you purchased from and from there back to Samsung UK. At least thats the impression I get, could be wrong.
psycho2097 said:
Hi guys I had been extremely interested in the gnex for the past 2 months...buying it is on my top of list.
I wanted to get it from amazon /newegg since they have the full international warranty.beccause I am out of the country frequently for 2-3 months,in Asia,Europe,china,India,etc. My question here would be,people who got the phone from handbag/clove/negri,did u guys get international warranty n stuff recognized by Samsung?does your papers clearly mention international warranty? I have never bought from these sellers lol....in case of a problem,if I just send it in to the service center in the country,that's enuf right?I don't want a seller warranty,but a true manufacturer warranty.
sent from my tablet,NOT AN IPAD!
Click to expand...
Click to collapse
I believe Samsung does not have international warranty atleast for this phone. If it was released in a particular country, you need to send ti to their repair center in that country for service.
If you buy it from expansys-usa, then you send the phone to them and they will send it to samsung uk for repairs.
warranty is what is definitely keeping me on the sidelines.
i'll wait for the release of the verizon version first and see if any announcements are made regarding a GSM release in the US.
Most likely i'll end up ordering sometime next week.
i hope BB sells the GSM unlocked version soon. i'd rather go through them.
Samsung's policy on grey market electronics is very strict and clear. In order to receive warranty repairs on a covered device it must be:
1) Purchased in its country of intended sale.
2) Purchased from an authorized Samsung reseller.
No international GN purchased in the U.S. has a warranty no matter what the reseller tells you. That includes Negri and Expansys-USA. However, both Negri and Expansys will ship the phone overseas to one of their international affiliates for service on behalf of their U.S. customers. The GSM GN is not sold in the U.S. and, if it is, it's considered by Samsung to be a grey market device. Anyone buying from either Handtec or Clove are covered for two-years since the device would have been purchased in the UK even though it was imported to the U.S.
If an imported GN needs service, you have to ship it to a Samsung repair centre in the UK. Before warranty work is provided they'll ask for a receipt and/or credit card statement showing the purchase from an authorized reseller in GBP. They also maintain a database of serial numbers so they know which devices were sold through which resellers. They've denied claims on plenty of international SGS2's because the above conditions weren't met.
OP, Amazon and NewEgg are your least preferred options as the phone has no warranty what so ever. You can however get a SquareTrade warranty for it because they cover grey market devices. It's about $100 for two-years of coverage with ADH when they have a 30% sale going on.
deleted for redundant post.
got an email back from squaretrade:
"Hello XXXXX,
Thank you for contacting SquareTrade.
In order for your item to be eligible for a SquareTrade coverage, it should have a US Manufacturer's warranty. Also, SquareTrade Care Plans are available on eligible items purchased from eBay within the last 30 days and items purchased from any retail store/website within the last 90 days.
We only offer warranties on new and refurbished items recently purchased from a retail store or retail website and new, refurbished and used items from eBay.
We do not offer warranties for any items purchased from Craigslist, classified ads, or any person-to-person transactions, including items purchased from friends or family members. Items from pawn shops, thrift stores and other stores selling used goods are also ineligible.
Should you have any questions or concerns, reply to this email or call 1-877-WARRANTY (1-877-927-7268) US & Canada only, 24/7.
Thank you,
Ravishing Rick Rude
SquareTrade Care Specialist
re: Ticket [#XXXXXXXXXXX]
Your comment:
i would like to purchase a galaxy nexus in the US that is being sold by companies like expansys, negri electronics etc.....
my questions is:
even though the galaxy nexus (GSM version) isn't officially being sold in the US, if i purchase from the aforementioned companies, can i still get a valid plan with square trade?
***the GSM galaxy nexus is currently being imported by negri electronics and expansys and sold in the US, so it is currently considered a gray market phone. *** "
bummer.
BarryH_GEG said:
Samsung's policy on grey market electronics is very strict and clear. In order to receive warranty repairs on a covered device it must be:
1) Purchased in its country of intended sale.
2) Purchased from an authorized Samsung reseller.
No international GN purchased in the U.S. has a warranty no matter what the reseller tells you. That includes Negri and Expansys-USA. However, both Negri and Expansys will ship the phone overseas to one of their international affiliates for service on behalf of their U.S. customers. The GSM GN is not sold in the U.S. and, if it is, it's considered by Samsung to be a grey market device. Anyone buying from either Handtec or Clove are covered for two-years since the device would have been purchased in the UK even though it was imported to the U.S.
If an imported GN needs service, you have to ship it to a Samsung repair centre in the UK. Before warranty work is provided they'll ask for a receipt and/or credit card statement showing the purchase from an authorized reseller in GBP. They also maintain a database of serial numbers so they know which devices were sold through which resellers. They've denied claims on plenty of international SGS2's because the above conditions weren't met.
OP, Amazon and NewEgg are your least preferred options as the phone has no warranty what so ever. You can however get a SquareTrade warranty for it because they cover grey market devices. It's about $100 for two-years of coverage with ADH when they have a 30% sale going on.
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Listen,amazon and newegg have something called international versions of gs2 and gs and nexus s with full international warranty,n I know for a fact that these warranties were honored internationally. And when amazon n newegg say international warranty,it basically means everywhere except US. That's fine by me,actually. Well,I mean I would prefer if US was included obviously...but I can do without it. Anyways, speculations aside,can any actual nexus owner provide details about his or her papers? Someone from Europe that purchased from handtec or clove? I asked both handtec n clove yesterday,waiting for an answer.
Sent from my cell phone. DUH
Show of hands:
How many people have actually used their warranty? Seriously?
I mean, it's nice as a comforting thing, but in 10 years I have never needed a warranty.
Most things that go wrong aren't warranty issues anyway (dead battery, physical/water damage, etc).
It just seems like people are leveraging this as a reason not to buy.
Once you root, it's done with anyway (any warranty, that is).
I don't think you're done with warranty if you root. Or has anyone actually heard not getting support or service because of root? You can also always revert to stock, but I'm thinking if not to although I'm soon sending mine for inspection due to screen issues.
I was instructed by Samsung UK to contact local Samsung for support, but that can be because of all the neat customer rights things here in EU.
Sent from my Galaxy Nexus using XDA App
predation said:
got an email back from squaretrade:
"Hello XXXXX,
Thank you for contacting SquareTrade.
In order for your item to be eligible for a SquareTrade coverage, it should have a US Manufacturer's warranty. Also, SquareTrade Care Plans are available on eligible items purchased from eBay within the last 30 days and items purchased from any retail store/website within the last 90 days.
We only offer warranties on new and refurbished items recently purchased from a retail store or retail website and new, refurbished and used items from eBay.
We do not offer warranties for any items purchased from Craigslist, classified ads, or any person-to-person transactions, including items purchased from friends or family members. Items from pawn shops, thrift stores and other stores selling used goods are also ineligible.
Should you have any questions or concerns, reply to this email or call 1-877-WARRANTY (1-877-927-7268) US & Canada only, 24/7.
Thank you,
Ravishing Rick Rude
SquareTrade Care Specialist
re: Ticket [#XXXXXXXXXXX]
Your comment:
i would like to purchase a galaxy nexus in the US that is being sold by companies like expansys, negri electronics etc.....
my questions is:
even though the galaxy nexus (GSM version) isn't officially being sold in the US, if i purchase from the aforementioned companies, can i still get a valid plan with square trade?
***the GSM galaxy nexus is currently being imported by negri electronics and expansys and sold in the US, so it is currently considered a gray market phone. *** "
bummer.
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From the T&C of my warranties for my UK i9100 and G-Tab:
If the manufacturer refuses to honor their warranty because they consider your item grey market or not purchased from an authorized retailer, we will still cover you.
If your item is used, or doesn't have a US manufacturer's warranty of at least 90 days ("Other"), then the Service Agreement begins on the 61st day after item purchase and lasts for the number of years of coverage you specify at purchase time.
Also, after you purchase the warranty, you can send in your receipt for verification and to expedite claims processing. They accepted both my UK receipts without question.
You can view the full T&C on their website.
---------- Post added at 12:26 AM ---------- Previous post was at 12:04 AM ----------
psycho2097 said:
Listen,amazon and newegg have something called international versions of gs2 and gs and nexus s with full international warranty,n I know for a fact that these warranties were honored internationally. And when amazon n newegg say international warranty,it basically means everywhere except US. That's fine by me,actually. Well,I mean I would prefer if US was included obviously...but I can do without it. Anyways, speculations aside,can any actual nexus owner provide details about his or her papers? Someone from Europe that purchased from handtec or clove? I asked both handtec n clove yesterday,waiting for an answer.
Sent from my cell phone. DUH
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Huh? There's only one warranty. The one provided by Samsung which is based on the country of intended sale. Samsung doesn't sell the GSM GN in the U.S. Any reseller that's selling it here is importing it from overseas. That makes it grey market which means Samsung won't cover it. Samsung USA won't repair it because it's not a product sold here. Samsung UK won't repair it because the Amazon receipt shows it was purchased outside the UK, its intended country of sale. You'll notice that if Amazon is the merchant, all their imported phones say "no warranty." But go ahead, purchase other than from Expansys, Negri, or the UK and see what happens if you need service. A lot of SGS2 owners spun the wheel and learned the hard way.
BarryH_GEG said:
From the T&C of my warranties for my UK i9100 and G-Tab:
If the manufacturer refuses to honor their warranty because they consider your item grey market or not purchased from an authorized retailer, we will still cover you.
If your item is used, or doesn't have a US manufacturer's warranty of at least 90 days ("Other"), then the Service Agreement begins on the 61st day after item purchase and lasts for the number of years of coverage you specify at purchase time.
Also, after you purchase the warranty, you can send in your receipt for verification and to expedite claims processing. They accepted both my UK receipts without question.
You can view the full T&C on their website.
---------- Post added at 12:26 AM ---------- Previous post was at 12:04 AM ----------
Huh? There's only one warranty. The one provided by Samsung which is based on the country of intended sale. Samsung doesn't sell the GSM GN in the U.S. Any reseller that's selling it here is importing it from overseas. That makes it grey market which means Samsung won't cover it. Samsung USA won't repair it because it's not a product sold here. Samsung UK won't repair it because the Amazon receipt shows it was purchased outside the UK, its intended country of sale. You'll notice that if Amazon is the merchant, all their imported phones say "no warranty." But go ahead, purchase other than from Expansys, Negri, or the UK and see what happens if you need service. A lot of SGS2 owners spun the wheel and learned the hard way.
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as i said, theres something called international warranty that gives u warranty everywhere except US in amazon phones. esp galaxy s and s2. i dont know how that works. stupid dilemma. Then again, i dont want to buy the buy the phone then find out that it has a damaged screen/yellowish screen, non-responsive buttons and crap and have to live with that for the next 2 years. no sir. Ah well, my next assignment is in India in March, maybe I will buy it there, they provide full international warranty. But i so dont want to wait till March.
ps, heres the reply from clove-
Thanks for your email. We cannot guarantee that the warranty is truly international. We do find in most cases that the service centres in different countries will accept the handset for repair, but not always. It does come with a 2 year UK warranty, but as you mentioned, this may not be suitable for yourself.
psycho2097 said:
as i said, theres something called international warranty that gives u warranty everywhere except US in amazon phones. esp galaxy s and s2.
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Click to collapse
You're reading something made up by a third-party reseller listing on Amazon. The below link is for a SGS2 fulfilled by Amazon. You'll notice it says "no warranty" in the product title. There's no such thing as an "international warranty." The warranty is what's offered by Samsung which varies based on where the phone is sold.
http://www.amazon.com/gp/product/B004QTBQ2C/ref=olp_product_details?ie=UTF8&me=&seller=
Ah well, my next assignment is in India in March, maybe I will buy it there, they provide full international warranty. But i so dont want to wait till March.
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I don't know what Samsung's warranty policy is for products sold in India. But you better check where an Indian purchased phone can be repaired otherwise, if it's the same policy as the rest of the world, that's where you'll be sending it should it need repair.
I know Samsung USA will not honor international devices however will they repair it for you for a charge if you send it to them?
mstyle88 said:
I know Samsung USA will not honor international devices however will they repair it for you for a charge if you send it to them?
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Someone with an ISGS2 that needed a new display got all the way through the process to the point of it being received by the Samsung repair center in TX. When they got it, they sent it back. Samsung, more than any other manufacturer, does everything they can to make grey market imports distasteful. They are the only phone maker that belongs to AGMA.
http://www.agmaglobal.org/
Has anyone ever needed to use warranty on their phones? like, are certain defects so common that you need to use the warranty? I am looking to buy the phone from UK for use in new zealand and am worried about the warranty for GN.
I bought two Galaxy Nexus units and discovered that one has a defective speaker.
Anyone know if I can mail it directly to Samsung in the UK and they will mail it back to me here in Canada? I don't mind paying the postage to the UK and get it faster rather than having it forwarded to Samsung through unlocked-mobiles.
krishant007 said:
Has anyone ever needed to use warranty on their phones? like, are certain defects so common that you need to use the warranty? I am looking to buy the phone from UK for use in new zealand and am worried about the warranty for GN.
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I used my warranty on both my Nexus One and Nexus S. I got a replacement N1 from HTC and a new PCBA in my NS from Samsung, both free of charge. Both phones were rooted but re-locked before sending them in.
So what's the consensus on the best option for US buyers? One of the official UK sellers? Canadian?
krishant007 said:
Has anyone ever needed to use warranty on their phones? like, are certain defects so common that you need to use the warranty? I am looking to buy the phone from UK for use in new zealand and am worried about the warranty for GN.
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Click to collapse
The SGS2's weak link is the way the USB port is mounted. It can come loose and get pushed up in to the phone. It happened to a couple of people. It's too early to tell if the GN has a common failing. For warranty work, you ship the phone to Samsung in the UK and they repair it and pay shipping back.
---------- Post added at 12:40 PM ---------- Previous post was at 12:36 PM ----------
irishrally said:
So what's the consensus on the best option for US buyers? One of the official UK sellers? Canadian?
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Click to collapse
If you buy from Expansys-USA or Negri you ship the phone to them in the U.S. and they forward it on to their affiliates overseas for repair. It'll cost less for shipping but will take longer. The warranty is intact if you buy it from the UK.
As for Canada, that's a good question. The phone's not being sold directly there it's being offered via the carriers. If the carrier handles the repairs I don't know what happens when you're not a subscriber and don't have an account with them. I don't know if Samsung Canada will directly repair a carrier branded phone. If they will, Canada's a lot faster and cheaper if the phone needs repair.
I'm not a local and I just want to buy the O+3 online and have it shipped to my address using a forwarding service. Wanting to know what online shops can be trusted and has an on-going sale.
Kindly move or delete if not allowed in this sub-forum.
Bump
bump?
Why dont you have it shipped from oneplus its site to the forwarding service ?
Amazon UK sells the OnePlus 3.
One plus site no stock
Amazon £100 more expensive
I wouldn't advise getting the phone anywhere else anyway. If something is wrong with the phone with those 3rd party resellers i doubt you have any hope of getting it exchanged.. The one site i used to but my xioami phones is ibuygou but they dont have it in stock either
Pandawill.com,to2c.com i got my oneplus one and oneplus 3 from to2.com.
Hello, I want to change my actual smartphone and I'm really interested in buying the Oneplus 3 but I have some little questions. For now I'm in Italy, why the price is 399 euro here https://oneplus.net/it/3 and on ebay is more than 420 euro ? Is good to get it from that site ( https://oneplus.net/it/3 ) ? How I will pay for it and how long it take to get it ? Is good to get it or should i search other smartphones ?
Its better if you buy through an official channel. I'd say wait till 14th when Oneplus announces the new device with snapdragon 821. If its indeed a phone better go for that. In this price range, Oneplus is definitely the best phone and it has one of the best developers community.
Because the sellers on ebay want to make money of you back the only legit place to buy is oneplus.net.
Payment is via PayPal, you can see expected delivery just before you place the order.
Is it the best phone? For me it is, especially in this price range. A new phone by OnePlus is expected next week. You can order and cancel if you like the new one better.
superiscch said:
Because the sellers on ebay want to make money of you back the only legit place to buy is oneplus.net.
Payment is via PayPal, you can see expected delivery just before you place the order.
Is it the best phone? For me it is, especially in this price range. A new phone by OnePlus is expected next week. You can order and cancel if you like the new one better.
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Is the Oneplus.net their official site ? I mean, I can pay and not get the phone ? And if I order the phone, how much does it take to get delivered? Btw, I'm going to wait first to see the price of Oneplus 3t.
Yep, only delivery. I think they have some shops in India
you should probably wait for the oneplus 3T
O2 shop sells them in the UK? Maybe there is a local retailer in italy that sells them.
It was quicker for me to buy from O2 as its in stock rather than wait 5 weeks for Oneplus to get stock out!
It is safe to buy from oneplus.net site - I purchased my from there and everything's OK. They have excellent service too - my screen was malfunctioning and they arranged repair here in Germany. Apart from OnePlus you can check Xiaomi Max too - it seems is less expensive and with better hardware (and the screen is 6.44"). However OnePlus 3 is very good phone so You'll be excited how fast and stable is with CM13 based ROM
I am Italian too and I can guarantee that if you buy on their official site you won't have any problems
I've bought the phone for me and my partner and there isn't a better phone!
Also, if you love modding this phone is perfect for you! :good:
Hey guys, I'm living in the UK and was wondering where the best place to purchase this phone from was. Best in terms of price and customs fee. I've seen various places mentioned but am still a bit hesitant as I've never bought anything from outside the UK before and have no experience in doing so.
Also, those of you who have bought this phone from overseas, how was the experience? Did you have to pay a customs fee and if so, how much was it? How did the phone arrive? On top of never having purchased from overseas, customs fee etc, I'm also worried about how the phone will arrive. Was it packaged properly, or was the phone damaged in any way? Did Google Play come preinstalled and does the phone work on o2's frequency?
I know I'm asking a lot of questions but I've been meaning to upgrade from my Moto X Style and always come back to this phone.
If the community could answer my questions, I'd really appreciate it.
Thanks you!
I got mine mi6 from honorbuy
https://www.honorbuy.com/182-xiaomi-mi-6
They have it in stock at their warehouse in italy.
Not the cheapest tho, but no taxes makes it ok.
NisseGurra said:
I got mine mi6 from honorbuy
https://www.honorbuy.com/182-xiaomi-mi-6
They have it in stock at their warehouse in italy.
Not the cheapest tho, but no taxes makes it ok.
Click to expand...
Click to collapse
So no customs fee to ship to UK? Great! How did the phone arrive? Was the condition as expected? (perfect condition, no flaws whatsoever)
And I'm assuming by the "global rom" mentioned in the title, it comes preloaded with Google Play and the rest of the Google apps?
Thanks for the speedy reply, buddy.
trojan92 said:
So no customs fee to ship to UK? Great! How did the phone arrive? Was the condition as expected? (perfect condition, no flaws whatsoever)
And I'm assuming by the "global rom" mentioned in the title, it comes preloaded with Google Play and the rest of the Google apps?
Thanks for the speedy reply, buddy.
Click to expand...
Click to collapse
Was well packed and was delivered by DHL. Took 5 days from order to delivery. Brand new and all seals intact. I did not check what rom it came with, unlocked bootloader, wiped and installed linage directly
Maybe you can buy one from Taobao,but I don't konw there's someone want to show you how to take a phone to the UK from China or not.
Hi,
I ordered mine through Gearbest, came with the global ROM which I've stuck with so far. It takes OTAs.
It does take a bit of getting used to after coming from Lineage, but with Nova launcher on top it's passable.
As for customs duties, I used their standard free shipping and it wasn't stopped. It came very well packaged; lined jiffy bag and all that.
Timing-wise, ordered on the 22nd June and received 4th July; so if you can wait it's a good option.
It was received perfect, all seals intact. They threw in an adapter for the plug as well. One in the box isn't a UK plug.
A quick Google shows it's on Gearbest at the moment for £335. That's a tenner cheaper than I paid!
Overall, I'd do it again (though hopefully not for a while yet!).
Ordered my first Xiaomi (Redmi Note 3 SE) from Honorbuy.
- Shipping was really fast (2-3 days) but very expensive (about EUR 40,-)
- Packaging was just a plastic bag, box was little damanged on the corners and it came opened
Ordered my next Xiaomi, the Mi 6 from Gearbest on June 25 and it was delivered on July 10. Bought it during a flash sale for EUR 326,-
- No custom fee nor shipping cost via Priority Line > Germany Express
- Came with Global ROM 8.2.2.0 (NCAMIEC), google services preinstalled and sealed
- Packaging see screenshot below
- My experience overall was pretty satisfying, i could track the whole process.
Tracking:
2017-07-10 09:23:02 The parcel has been delivered.
2017-07-10 07:41:05 The parcel is out for delivery today.
2017-07-08 08:18:39 The parcel will be kept at the Hermes depot Mühldorf
2017-07-08 04:37:51 The parcel has been received at the Hermes depot Mühldorf
2017-07-07 18:34:24 The parcel has been sorted at a Hermes Logistic Hub.
2017-07-03 09:16:17 The parcel has not yet arrived at the Hermes depot Mühldorf
2017-07-02 13:48:14 Parcel arrival at London，United Kingdom
2017-06-30 11:45:51 Parcel is leaving Hong Kong Airport
2017-06-28 10:02:24 Parcel arrive in HongKong Sorting Centre
2017-06-27 20:01:45 Parcel departure in Shenzhen Sorting Centre
2017-06-26 06:03:02 The parcel has been announced electronically to Hermes.
I ordered ceramic blue direct from Xiaomi. Came DHL, sealed, packed beautifully, global ROM. I'm in Kenya.
kolembo said:
I ordered ceramic blue direct from Xiaomi. Came DHL, sealed, packed beautifully, global ROM. I'm in Kenya.
Click to expand...
Click to collapse
How did you do that??
mELIANTE said:
How did you do that??
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http://www.xiaomidevice.com/xiaomi-mi6-plus.html
kolembo said:
http://www.xiaomidevice.com/xiaomi-mi6-plus.html
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Click to collapse
Xiaomi said that address is unofficial.
hbbxmjbb said:
Xiaomi said that address is unofficial.
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That is VERY strange indeed. That site is who I got my Ceramic blue from - and all the official papers INCLUDING a very official warranty and pre and post delivery phone call verification from.
They were very thorough, all the way to certifying my IMEI numbers and providing a service number because Xiaomi really doesn't have centers in Africa.
So, I really don't know what to say. Who did YOU call...?
P.S. Just did a check and you are indeed CORRECT! So I may have been lucky....always use PayPal.
Xiaomi do say they are a recognised vendor though and the phone is 100% legit and they will honor warranty BUT only through them because Xiaomi is not OFFICIALLY in Kenya.
Heh. I guess this is everyone's problem eh, with Xiaomi. As far as I could tell, they're only OFFICIALLY in China!
So, for reference, they did mention Gearbest also but none of these are official Xiaomi.
They have an official store in Singapore (heh....!)
The long and short of it was that if you are buying from abroad, there are a number of vendors they deal directly with and exchange imei and serial no. information to make sure as far as possible that only genuine products are being sold. They wouldn't tell me who, only that they would recognised warranty from this site but not directly from me.
So actually - I have to deal with Xiaomi Devices directly if I encounter repair/warranty issues.
When I checked back with Xiaomi Devices they will replace/refund if returned within a month completely. After that, for a year, warranty still stands as free BUT you pay for shipping.
After that they offer support until the phone dies as just a regular support/dealer/repair.
I got the phone from China through Hong Kong so they are Chinese based - which explains the very awkward communication - not dodgy in my eyes, very sincere, just.... Very Chinese!
I did ask how to buy directly from Xiaomi and they said they didn't think it was possible but they'll get back to me.
One thing though. Xiaomi direct is concerned with China sales. The reason they accept warranty from these 'partners' for international sales is that these partners are obliged to make sure that the phones they sell are international. I am not sure what that means but I think the suggestion was that if I shop from XIAOMI direct, I get a Chinese device and it's up to me to International-ise it.
All very obscure. So yes, Xiaomi Device is NOT Xiaomi.... You will have to make your choice.
I have bought from Gearbest before but this lot feel more thorough....they also had the Blue Ceramic almost immediately, day one, and their shipping is DHL and very quick.
kolembo said:
That is VERY strange indeed. That site is who I got my Ceramic blue from - and all the official papers INCLUDING a very official warranty and pre and post delivery phone call verification from.
They were very thorough, all the way to certifying my IMEI numbers and providing a service number because Xiaomi really doesn't have centers in Africa.
So, I really don't know what to say. Who did YOU call...?
P.S. Just did a check and you are indeed CORRECT! So I may have been lucky....always use PayPal.
Xiaomi do say they are a recognised vendor though and the phone is 100% legit and they will honor warranty BUT only through them because Xiaomi is not OFFICIALLY in Kenya.
Heh. I guess this is everyone's problem eh, with Xiaomi. As far as I could tell, they're only OFFICIALLY in China!
So, for reference, they did mention Gearbest also but none of these are official Xiaomi.
They have an official store in Singapore (heh....!)
The long and short of it was that if you are buying from abroad, there are a number of vendors they deal directly with and exchange imei and serial no. information to make sure as far as possible that only genuine products are being sold. They wouldn't tell me who, only that they would recognised warranty from this site but not directly from me.
So actually - I have to deal with Xiaomi Devices directly if I encounter repair/warranty issues.
When I checked back with Xiaomi Devices they will replace/refund if returned within a month completely. After that, for a year, warranty still stands as free BUT you pay for shipping.
After that they offer support until the phone dies as just a regular support/dealer/repair.
I got the phone from China through Hong Kong so they are Chinese based - which explains the very awkward communication - not dodgy in my eyes, very sincere, just.... Very Chinese!
I did ask how to buy directly from Xiaomi and they said they didn't think it was possible but they'll get back to me.
One thing though. Xiaomi direct is concerned with China sales. The reason they accept warranty from these 'partners' for international sales is that these partners are obliged to make sure that the phones they sell are international. I am not sure what that means but I think the suggestion was that if I shop from XIAOMI direct, I get a Chinese device and it's up to me to International-ise it.
All very obscure. So yes, Xiaomi Device is NOT Xiaomi.... You will have to make your choice.
I have bought from Gearbest before but this lot feel more thorough....they also had the Blue Ceramic almost immediately, day one, and their shipping is DHL and very quick.
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Only few Chinese can get the blue Mi 6.When Chinese want to buy things from other countries,we only buy them on Taobao.I konw how difficult you buy a Mi 6,so have a good time.
hbbxmjbb said:
Only few Chinese can get the blue Mi 6.When Chinese want to buy things from other countries,we only buy them on Taobao.I konw how difficult you buy a Mi 6,so have a good time.
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Yes, I'm learning that now!
Thanks, I'm enjoying the phone VERY much.
Onward.
My OnePlus 5T died recently. Does not turn on or charge. No response when connecting to PC. Out of warranty by 7 days :crying:. My best guess based on what I have read is that the motherboard died. I imported the mobile from the USA, so sending it all the way there for an out of warranty repair is not viable. I am looking to source a used/dead unit with working motherboard. I can arrange international shipping. Any help would be appreciated. :fingers-crossed:
Sorry to read about your misfortune. About the only place you're going to get a main board replaced for a 5T is oneplus, and it will probably cost more than the phone is worth at this point. You could buy a used one on a site like swappa for $350 or so and scavenge yours for spare parts. If it were me, I'd just upgrade to a new phone, and try to sell the dead one for $100 - $150 for the spare parts. Reverse the situation so to speak.
Have you tried to contact the vendor? 7 days past warranty sucks, but maybe someone there might cut you some slack. Worth a shot.
Contacted OnePlus, but they stated it is out of warranty. Pretty useless support.
Not sure what I will get for it locally as it is not officially sold in my country. My plan B is to buy a new OnePlus 6 during my holiday in France next month. The 2 year EU warranty is a lot better than the 1 year in the USA.
Oneplus US or China? I thought in China they will take out of warranty phones for repair, but I could be wrong. Still, probably cost prohibitive.
https://forum.xda-developers.com/showpost.php?p=78907997&postcount=5 See what he's offering.
I have used motherboard. I am in India.
Hi just read your problem about one plus 5t my phone was fall and my screen glass everything got broken. I visit to OnePlus service centre to replace the screen but ask me to pay fortune on it if you didn't buy any phone yet you can have my motherboard I live in India. Also if you willing to sell your phone parts I am happy to buy it. Just let me know you can reply to this mgs or email me.
Sumitsingh247 said:
Hi just read your problem about one plus 5t my phone was fall and my screen glass everything got broken. I visit to OnePlus service centre to replace the screen but ask me to pay fortune on it if you didn't buy any phone yet you can have my motherboard I live in India. Also if you willing to sell your phone parts I am happy to buy it. Just let me know you can reply to this mgs or email me.
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THREAD CLOSED!
XDA Forum Rules (excerpt):
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7. Do not sell or trade on the forums.
If you wish to advertise a product, simply contact us. We can provide ads but you are not permitted to just post it in the forums. If you do, it will be removed and you're likely to receive a ban.
The buying, selling, trading and / or exchanging of any item is now prohibited on XDA, in any forum or via Private Messages. We now use www.swappa.com
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