Develop Bugs

[Q] some guide please before buying HTC 1 X

Hi Everyone,
I have DHD now and want to buy the 1X .. i'm having an issue as i'm in Canada and they only sell the Dual-Code 16GB model. I want to buy the Quad-Code- 32GB model.
looking thru ebay and found many of them, i'm affraid of the defects, specially no one post if it's HT23 or HT24 or whatever.
also concered about return it to HTC for replacement, they will accept it or not, or there is any paper need to send with it ...
so confused ... can anyone guide me please
Thanks

I would be the same as you, after all what is the reason for someone to sell these phones on ebay.
Have you not thought about buying one from a place like amazon or some place like it that sells new phones with guarantees.

a_Sika said:
Hi Everyone,
I have DHD now and want to buy the 1X .. i'm having an issue as i'm in Canada and they only sell the Dual-Code 16GB model. I want to buy the Quad-Code- 32GB model.
looking thru ebay and found many of them, i'm affraid of the defects, specially no one post if it's HT23 or HT24 or whatever.
also concered about return it to HTC for replacement, they will accept it or not, or there is any paper need to send with it ...
so confused ... can anyone guide me please
Thanks
Click to expand...
Click to collapse
Well honestly if you want to get the quad core model, get it from a reputable seller. This HTC One X seems pretty good. They ship worldwide too. But as long as your prepared to send it away if it does have defects then you are good to go. From what I've seen the units that came from china seems to be the one that has more defects compared to units that are made from Taiwan of Singapore. That seller on eBay gets his stock from Singapore.
PS
Always check their return policy before you buy.

anoniemouse said:
I would be the same as you, after all what is the reason for someone to sell these phones on ebay.
Have you not thought about buying one from a place like amazon or some place like it that sells new phones with guarantees.
Click to expand...
Click to collapse
they all says that the item is new and never opened, but, even if it's new how you will handle the replacements ...
i may think to have new one with Guarantees, check shadowboy23 post
shadowboy23 said:
Well honestly if you want to get the quad core model, get it from a reputable seller. This HTC One X seems pretty good. They ship worldwide too. But as long as your prepared to send it away if it does have defects then you are good to go. From what I've seen the units that came from china seems to be the one that has more defects compared to units that are made from Taiwan of Singapore. That seller on eBay gets his stock from Singapore.
PS
Always check their return policy before you buy.
Click to expand...
Click to collapse
Thanks for the tip, i will contact the seller and see. you know what .. still worried about replacing the unit and the arguments if there is any 'slight' defects

a_Sika said:
they all says that the item is new and never opened, but, even if it's new how you will handle the replacements ...
i may think to have new one with Guarantees, check shadowboy23 post
Thanks for the tip, i will contact the seller and see. you know what .. still worried about replacing the unit and the arguments if there is any 'slight' defects
Click to expand...
Click to collapse
3. We offer a longest exchange policy which is 30 days than other sellers. If there is any problem, we offer immediate exchange with postage paid return label.
Click to expand...
Click to collapse
Like you said contact the seller and ask them about replacement if the screen has a fault and what are their procedures of replacing the unit.
Do they have to send it away first for checking before they give you a new one? Ask them specific questions about your concerns. And if you're not happy then don't get one from them. Shop around and see who has the best return policy for faulty units.

you are not stuck with anything you buy if it isn't what you thought you were getting or expected for your money. buy it, and if it's not right, then get your money back. the only time you can't do that is if you bought something with cash off of a street corner. ;p

[Q] Best place to buy nexus 7 2013 as far as service not necessarily price?

I'm getting ready to order a nexus 7 and was wanting to see what everyone thinks would be the best place to order it from...... Straight from google, Amazon or maybe best buy, Walmart, newegg? Who best takes care of warranty and service issues? Since most of the prices are about the same I'm not as worried about it as long as I'll have less issues if I ever run into any hardware problems.
Thanks ahead of time for any help you guys can give. Oh and I wasn't sure if this should go in general or q&a so let me know if I need to move it.

jared_schaefer said:
I'm getting ready to order a nexus 7 and was wanting to see what everyone thinks would be the best place to order it from...... Straight from google, Amazon or maybe best buy, Walmart, newegg? Who best takes care of warranty and service issues? Since most of the prices are about the same I'm not as worried about it as long as I'll have less issues if I ever run into any hardware problems.
Thanks ahead of time for any help you guys can give. Oh and I wasn't sure if this should go in general or q&a so let me know if I need to move it.
Click to expand...
Click to collapse
I would venture to guess that the warranty policy on the Nexus 7 is similar to the warranty policy on the Nexus 5 if you buy it through the Play Store. If that's the case, I would say definitely buy it through Google. That way, if any issues arise within the first year, you can RMA your device and Google will send you a new/refurb one and you just send the busted one back. With any other retailer, you'd have to go through Asus for the warranty and have to deal with sending it in to be repaired.

I would go through google play. I bought through amazon this year and Asus customer support is horrendous.
Coming from primarily iOS products I'm used to getting everything paid for if it breaks in a year accessories included. Asus didn't even want to send me a new charger when mine stopped working less than 4 months later. They literally directed me to their sales page where they expected me to buy one for $20 + shipping.

Buy where is easy to return or replace. I bought mine from bestbuy
Nam Huy Linux Blog namhuy.net

Galaxy Note 7 Insurance - Which is best?

I'm on AT&T here in the United States and I have purchased the Unlocked Galaxy Note 7 Dual Sim International Version (HERE)
The seller stated that it has a 1-Year Samsung Warranty, as all Samsung devices should have. But, being how expensive this phone is and how the gorilla glass 5 is apparently a scratch magnet, I was considering purchasing not only a case, but a protection plan. Who has experience with 3rd party insurance and protection plans? Any recommendations or experience?
I only know of the following:
SamsungProtectionPlus (only if I purchase from a Samsung authorized retailer)
SquareTrade
Mobile Rhino

Though I've never personally used them, I've never heard bad things about Square Trade. I have several customers that have needed to use Square Trade and have always given positive feedback on them
Sent from my SM-N930T using Tapatalk

Check this one:
https://upsie.com/smartphone-warranty/

I would go Square Trade too. I've never used them for claims but never felt like I would have an issue if I needed them. I did add this phone to my carrier insurance which is more expensive deductible wise but also covers loss and theft. Perhaps ATT has something similar?
Sent from my SM-N930P using Tapatalk

I had Square trade for the note 4. When it was water damaged they told my they could only send it of to be fixed as they did not have any replacements. If it couldn't be fixed they would pay their determined amount. Not too bad overall but you could end up waiting a week or longer. Customer service is little hard to understand at times.
It took about 2 weeks to resolve my daughters claim.
That plan was 6.00 per mo with a 75.00 deductible
Also they DO NOT cover theft or loss

-BoneZ- said:
Check this one:
https://upsie.com/smartphone-warranty/
Click to expand...
Click to collapse
I just emailed their customer service and they told me that they do NOT cover international phones. I really loved their prices and philosophy on warranty service.

Try www.worthavegroup.com They are an independent insurance company, not one of the big guys, but I know they cover smart phones. They are big in the institutional world. They are the only ones we are allowed to use to cover our kids school assigned technology. (My kid has an iPad given to her by the school and if she breaks it we owe the school $600) It has a $0 deductible on the ipad, but the smartphones have a $50 deductible. Not too bad.
Several of the kids have shattered screens, and there have been no complaints that I have heard.

DuffmasterFresh said:
I just emailed their customer service and they told me that they do NOT cover international phones. I really loved their prices and philosophy on warranty service.
Click to expand...
Click to collapse
That was my dilemma. No insurer's want to cover international phone especially if they don't have manufacturers warranty. Even upsie said the same thing. Samsung won't honor your international warranty if your not in the country of origin of the phone. Order from B & H photo as they allow you to buy square trade at time of purchase
Sent from my Nexus 6P using Tapatalk

I had Liberty Mutual for my renter's and now Homeowner policy. They have a Computer Endorsement add on for $19 a year with a $50 deductible I believe. I've had to use it twice and my yearly rates didn't increase.

naruto.ninjakid said:
That was my dilemma. No insurer's want to cover international phone especially if they don't have manufacturers warranty. Even upsie said the same thing. Samsung won't honor your international warranty if your not in the country of origin of the phone. Order from B & H photo as they allow you to buy square trade at time of purchase.
Click to expand...
Click to collapse
I was going to order from B&H but they don't have the DUOS dual sim version of the phone, so I had to order from the ebay link in my original post. The seller stated on the ebay posting that their phones do come with a 1-year Samsung Warranty, but they did not specify how to actually use that warranty.

DuffmasterFresh said:
I was going to order from B&H but they don't have the DUOS dual sim version of the phone, so I had to order from the ebay link in my original post. The seller stated on the ebay posting that their phones do come with a 1-year Samsung Warranty, but they did not specify how to actually use that warranty.
Click to expand...
Click to collapse
Lol I was watching that listing. I think the seller is lying. I emailed them about the warranty specifics and how would Samsung honor it and they said they would get back to me with clarification. No reply for days. I emailed them again and they said there looking into it. I wouldn't be surprised if they try to warranty the device themselves. I just need the peace of mind so I'm going with B&H since they may be. More inclined to help me later since there an actual organization. Maybe they will get Duos model later not sure.
Sent from my Nexus 6P using Tapatalk

For anyone planning on using Squaretrade, this is the reply I received from them:
"Thank you for choosing SquareTrade.
We offer warranties on phones that are either carrier insured or comes along with a one year manufacturer warranty. With regrets, I would like to inform you that we would not be able to cover a phone that does not consist of a US manufacturer warranty."

DuffmasterFresh said:
I'm on AT&T here in the United States and I have purchased the Unlocked Galaxy Note 7 Dual Sim International Version (HERE)
The seller stated that it has a 1-Year Samsung Warranty, as all Samsung devices should have. But, being how expensive this phone is and how the gorilla glass 5 is apparently a scratch magnet, I was considering purchasing not only a case, but a protection plan. Who has experience with 3rd party insurance and protection plans? Any recommendations or experience?
I only know of the following:
SamsungProtectionPlus (only if I purchase from a Samsung authorized retailer)
SquareTrade
Mobile Rhino
Click to expand...
Click to collapse
Protection Plus, through the phone app.

ProtectCell Mobile Protection from Fortegra.....I believe is only for USAA Members. I lost my S7 edge pay the $150 deductible and got my replacement phone in 2 business day.

jojorios said:
For anyone planning on using Squaretrade, this is the reply I received from them:
"Thank you for choosing SquareTrade.
We offer warranties on phones that are either carrier insured or comes along with a one year manufacturer warranty. With regrets, I would like to inform you that we would not be able to cover a phone that does not consist of a US manufacturer warranty."
Click to expand...
Click to collapse
Go through B & H and you can get squaretrade
Sent from my Nexus 6P using Tapatalk

naruto.ninjakid said:
Lol I was watching that listing. I think the seller is lying. I emailed them about the warranty specifics and how would Samsung honor it and they said they would get back to me with clarification. No reply for days. I emailed them again and they said there looking into it. I wouldn't be surprised if they try to warranty the device themselves. I just need the peace of mind so I'm going with B&H since they may be. More inclined to help me later since there an actual organization. Maybe they will get Duos model later not sure.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
They have so many positive reviews that I risked it and trusted them. They said I would get it by Friday and it turns out I won't have it until Monday. It's shipping from Singapore, so maybe they want us to ship the phone back to Singapore and then they would warranty it? I'm interested in that. It seems to me like the international version of the phone cannot be warrantied at all.

jojorios said:
For anyone planning on using Squaretrade, this is the reply I received from them:
"Thank you for choosing SquareTrade.
We offer warranties on phones that are either carrier insured or comes along with a one year manufacturer warranty. With regrets, I would like to inform you that we would not be able to cover a phone that does not consist of a US manufacturer warranty."
Click to expand...
Click to collapse
Well damn... so it looks like we may not be able to get the International version of the phone warrantied. :/

naruto.ninjakid said:
Go through B & H and you can get squaretrade
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
When I asked about this I had specifically asked them about buying it through b&h since they were offering square trade with the purchase.
Sent from my SAMSUNG-SM-N915A using Tapatalk

Guys I was worried just like you. When you click add to cart on B & H it gives you the option for 1 or 2 years of squaretrade.
Here is the reply I got from squaretrade.
" Thank you for considering SquaeTrade.*
SquareTrade does cover cell phones purchased brand new as long as the warranty is purchased within 30 days of the phone's purchase date. You can also switch to SquareTrade if the phone is insured through the carrier's insurance at the time you purchase our plan. Having said that, B&H is one of our resellers. If you are planning on purchasing the phone through them, it is highly recommended you buy the SquareTrade plan through them as well.*
You can simply request one of the representatives there to assist you with locating the best plan for the phone and they will be able to do so.*
If you have any more questions, please feel free to reply to this email. Otherwise you can also visitsquaretrade.com/help.
Thank you,
Ally
SquareTrade Care Specialist "
So we should be safe I hope.
DuffmasterFresh said:
They have so many positive reviews that I risked it and trusted them. They said I would get it by Friday and it turns out I won't have it until Monday. It's shipping from Singapore, so maybe they want us to ship the phone back to Singapore and then they would warranty it? I'm interested in that. It seems to me like the international version of the phone cannot be warrantied at all.
Click to expand...
Click to collapse
DuffmasterFresh said:
Well damn... so it looks like we may not be able to get the International version of the phone warrantied. :/
Click to expand...
Click to collapse
jojorios said:
When I asked about this I had specifically asked them about buying it through b&h since they were offering square trade with the purchase.
Sent from my SAMSUNG-SM-N915A using Tapatalk
Click to expand...
Click to collapse
Sent from my Nexus 6P using Tapatalk

They are kind of contradicting themselves. Because Samsung won't warranty a phone bought out of country. I wonder if they are assuming that B&H as a reseller always has phones that have manufacturer warranty.
Sent from my SAMSUNG-SM-N915A using Tapatalk

OnePlus 5t Shipping

Hi,
Does anyone know, why OnePlus doesn't ship to New Zealand or How I can buy OnePlus devices with the OnePlus warranty? Because I am in New Zealand and I cannot order OnePlus devices from there website. I have to buy it from local stores and they provide one year warranty. But if I contact OnePlus, they cannot find out anything on my phone using IMEI number. They say it's a dummy phone and they do not provide any support at all.
I did contact to OnePlus, and they said I can buy from Austrailia if my friends or family is living there. If I order that way then I'll have to pay to the customs and it's gonna cost me more than $1000 NZD.
Any Solutions...???

netikjoshi98 said:
Hi,
Does anyone know, why OnePlus doesn't ship to New Zealand or How I can buy OnePlus devices with the OnePlus warranty? Because I am in New Zealand and I cannot order OnePlus devices from there website. I have to buy it from local stores and they provide one year warranty. But if I contact OnePlus, they cannot find out anything on my phone using IMEI number. They say it's a dummy phone and they do not provide any support at all.
I did contact to OnePlus, and they said I can buy from Austrailia if my friends or family is living there. If I order that way then I'll have to pay to the customs and it's gonna cost me more than $1000 NZD.
Any Solutions...???
Click to expand...
Click to collapse
Your best bet, if you want a decent warranty, would be to wait until someone like PBtech start bringing it to NZ. Since they have a pretty reputable local shop, if any issues crop up, they should sort things out much better than any other parallel import shops. I'm also "very impatiently" waiting for it to come to NZ.

I do not have enough money right now. I had that time. It is available now at http://supero.co.nz/oneplus-5t-64gb-midnight-black/

Impossible to get a replacement front screen for Nokia 8 Sirocco in US

I just bought a new condition Nokia 8 Sirocco for review purposes and then planned on reselling it, of course I dropped it first day I got it (luckily with the case on), but unluckily it shattered the front glass. Touch seems to work just fine however, BUT...
Nokia won't sell me the part or help me at all since I'm not in the same country as where it is available from their website.
I tried ordering parts through a cellphone repair store authorized with Nokia, and even called and emailed places in both the UK and Canada that were authorized Nokia repair stores, and they are unable to get me the part or repair it for me even if I pay shipping there and back as well as for the repair and part.
The one website I found that sells the part for a very reasonable 400 rs (5-6 usd) only ships within India.
I've wasted so much time trying to figure out how to just get the part, much less have it repaired. If anyone has any ideas, suggestions, or can help me out I'd be incredibly grateful, or if you can sell me the part directly that would work as well.
Thanks for your time !

Front Screen for Nokia 8
China is the main source of cell phone parts. So, I think you should try "Aliexpress". And they can deliver your product in the USA.

wiederganger said:
I just bought a new condition Nokia 8 Sirocco for review purposes and then planned on reselling it, of course I dropped it first day I got it (luckily with the case on), but unluckily it shattered the front glass. Touch seems to work just fine however, BUT...
Nokia won't sell me the part or help me at all since I'm not in the same country as where it is available from their website.
I tried ordering parts through a cellphone repair store authorized with Nokia, and even called and emailed places in both the UK and Canada that were authorized Nokia repair stores, and they are unable to get me the part or repair it for me even if I pay shipping there and back as well as for the repair and part.
The one website I found that sells the part for a very reasonable 400 rs (5-6 usd) only ships within India.
I've wasted so much time trying to figure out how to just get the part, much less have it repaired. If anyone has any ideas, suggestions, or can help me out I'd be incredibly grateful, or if you can sell me the part directly that would work as well.
Thanks for your time !
Click to expand...
Click to collapse
hi wiederganger,
i just bought a N8S with cracked screen, too good a price to not, i'd seen an ad via google for replacement screens for £69.99 in UK so thought id get it fixed easily, but when i got the phone i checked out the company on trust pilot, it is a scam, all bad reviews nothing good. I got in touch with nokia uk, they quoted £303GBP (about $400USD) for the repair, i can get new glass put in a samsung S8 for £70, so they are way over pricing it and withholding parts deliberately. i tweeted this info out, maybe they'll wake up as nobody would buy one if they realised the screen replacement cost. imho if they make things that break so easily they should be forced to supply replacement parts by law. or use a better screen that can be dropped, we all drop phones once in a while.
anyway i also searched around for glass only. everywhere in china i can find (aliexpress mainly) sells the whole LCD assembly for about $150USD, which is an option if all else fails. 1 place in india has screen only. again a hassle to get it sent overseas. but first ill wait a while, im sure the parts will become available. luckily this phone is usable as is, ill eventually fix it and sell it before i break the screen then buy another smasung because too much hassle to get parts for nokia. similar to apple who deliberately withhold parts also. just dont buy from these companies. i wont buy anything from nokia again. ill let you know how i get on.

Hi, I dropped my Sirocco 8 in December and the glass was toast but the screen worked okay. I bought it in the UAE and have since moved to Malaysia.
Nokia in Malaysia wouldn't touch it and told me that I'd need to send to the country of purchase for repair. I'm not keen on the idea of sending the phone back to the UAE so I too found the company in the UK (QMF) and have sent the phone to them. They've now told me that they cannot obtain the parts so I'm now scouring the web in the hope that someone can fix this phone for me. I loved this phone and if I'd known the trouble I'd have to get it repaired, I would have either not bought it or wrapped it in cotton wool!
If anyone has any luck with getting their phone repaired, I would appreciate if they could share details.
Have a good one.

I sent my N8S to the said repair shop for £69.99 to replace the screen -3 weeks ago. Today, they sent me an email wanting another £180 more for the LCD replacement. I told them to cancel the repairs and refunds will be 30 days.