Hi all,
Sorry if this is a noob question but I am completely new to LG. I have a second hand LG G4 h815v10h on android 5.1, and I want to upgrade manually since the OTA doesn't find any update for me.
I installed LG UP but after installing the phone drivers and launching LG UP, it shows me "model unknown" and I can't run the software because "You have to select a known model, please"
Here are my phone specs :
Model number : LG-h815
Android version : 5.1
Baseband : MPSS.BO.2.5.c3.00100.M8992FAAAANAZM-1
Kernel : 3.10.49
Build number: LMY47D-XT
Sofware version : H81510h
Thank you so much for the help !
rfcandy said:
Hi all,
Sorry if this is a noob question but I am completely new to LG. I have a second hand LG G4 h815v10h on android 5.1, and I want to upgrade manually since the OTA doesn't find any update for me.
I installed LG UP but after installing the phone drivers and launching LG UP, it shows me "model unknown" and I can't run the software because "You have to select a known model, please"
Here are my phone specs :
Model number : LG-h815
Android version : 5.1
Baseband : MPSS.BO.2.5.c3.00100.M8992FAAAANAZM-1
Kernel : 3.10.49
Build number: LMY47D-XT
Sofware version : H81510h
Thank you so much for the help !
Click to expand...
Click to collapse
You could check out this link: http://storagecow.eu/index.php?dir=Xda/LG+G4/H815/Marshmallow+6.0/
However, as the phone is 2nd hand, the ONLY way to be sure what actual model you have bought, is to open up the phone and check the model # on the motherboard. There are guides with pictures on the web to show how to do this: https://www.ifixit.com/Teardown/LG+G4+Teardown/42705
You could end up bricking your phone flashing an incorrect kdz for your actual phone model, so better to be 100% sure, first.
sdembiske said:
You could check out this link: http://storagecow.eu/index.php?dir=Xda/LG+G4/H815/Marshmallow+6.0/
However, as the phone is 2nd hand, the ONLY way to be sure what actual model you have bought, is to open up the phone and check the model # on the motherboard. There are guides with pictures on the web to show how to do this: https://www.ifixit.com/Teardown/LG+G4+Teardown/42705
You could end up bricking your phone flashing an incorrect kdz for your actual phone model, so better to be 100% sure, first.
Click to expand...
Click to collapse
Thanks for the answer.
After looking for the model number, I found out mine is F500L, even though I have h815 installed
Also, LG Bridge managed to find an update : F500l30B but fails to install the update everytime.
Aaaand another problem is even though I want to flash the phone with adb, I can't unlock the bootloader because the box "Allow OEM unlock" in development options doesn't want to activate itself. Grrrr...
Any other clue ?
rfcandy said:
Thanks for the answer.
After looking for the model number, I found out mine is F500L, even though I have h815 installed
Also, LG Bridge managed to find an update : F500l30B but fails to install the update everytime.
Aaaand another problem is even though I want to flash the phone with adb, I can't unlock the bootloader because the box "Allow OEM unlock" in development options doesn't want to activate itself. Grrrr...
Any other clue ?
Click to expand...
Click to collapse
You could try using LGUP-NEW (https://forum.xda-developers.com/g4/help/lgup-install-kdz-mm-lp-t3249803) to flash using the upgrade mode but it might be better to use the refurbish mode with the same android version you are on now and if successful, then use the upgrade mode to install the newer android version.
However, it looks like whomever you bought the phone from might have converted to H815 following this guide:
Lg G4 F500L - Fixing and Converting to International H815 Model at https://forum.xda-developers.com/g4/general/lg-g4-f500l-restore-signal-flash-815-t3214574
I would type in "go back to F500L" in the search thread box there first, to see what other members have had the same issue and whether they were able to do it successfully etc.
Related
i want to update my phone to lollipop but seems like i never get the update no the phone, i am trying to figure out from where is my phone ?
in the software version it says 10L-EUR-xx
on the phone box it says NEU
can u help me understand from where is my phone ?
when i enter my IMEI on a website i cannot post the link because i am a new member
it says Model:LGD855
Latest Firmware85510L_00
why cant i get lollipop legit? without bricking my phone......
thanks in advance
The software version "10L-EUR-XX" means you have the European variant of the LG G3 D855 which means you can flash a Lollipop kdz as long as it is matches your phone. And if not, you can wait until your carrier releases the updated lollipop version. This means you won't run the risk of bricking your device if you just wait.
Hi,
I just got a refurbished LG G4, and i'm unable to reboot to fastboot mode. I want to install TWRP and LineageOS. Before that i have to unlock the bootloader.
I followed this guide : [HOWTO][H815] Complete Guide to Unlock Bootloader + TWRP + Root + Xposed + ViperFX . I'm stuck at "1. Unlocking the bootloader officially" -> viii) ...adb reboot bootloader etc...
I tried on Windows and GNU/Linux "adb reboot bootloader" and "adb reboot-bootloader", with and without administrator/super-user right without any success....
The phone reboot to Android. However the phone can reboot in recovery and download mode.
The phone is still in android 5.1, and come from T Mobile (the phone suggest upgrade from T Mobile).
One strange thing is the dmesg usb connection log on GNU/Linux :
Code:
[195563.124097] usb 2-2: new high-speed USB device number 43 using ehci-pci
[195563.257487] usb 2-2: New USB device found, idVendor=1004, idProduct=631d
[195563.257498] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[195563.257506] usb 2-2: Product: LGE Android Phone
[195563.257512] usb 2-2: Manufacturer: LG Electronics Inc.
[195563.257518] usb 2-2: SerialNumber: LGH81029e8b9d6
The serial number start with H810, and the phone is labelled H815 in the stickers under the battery, and on the info on Android...
What can I try to get the fastboot mode?
The refurbished phone says "H810" on download mode. The IMEI was modified too to appear be a H815, as the stickers etc... The phone is counterfeit...
Someone have/had the same problem?
Settings -> developer options -> OEM unlock enabled?
Sent from my LG-H815 using XDA Labs
Megagolgoth said:
The refurbished phone says "H810" on download mode. The IMEI was modified too to appear be a H815, as the stickers etc... The phone is counterfeit...
Someone have/had the same problem?
Click to expand...
Click to collapse
frankenphone maybe someparts from h810 and some from h815 and manipulated or edited software.. we had this in G2 alot. only wasy to find out was by looking at motherboard its printed what variant it is only looking at it physically. mean to take out on you hand and read the number model.
raptorddd said:
frankenphone maybe someparts from h810 and some from h815 and manipulated or edited software.. we had this in G2 alot. only wasy to find out was by looking at motherboard its printed what variant it is only looking at it physically. mean to take out on you hand and read the number model.
Click to expand...
Click to collapse
I requested a refund. The vendor falsified the IMEI and model number. The Android image seems to be frankenstein-like too. It proposes me to upgrade with "T-Mobile" (and fail at reboot), and the default welcome page on the web browser is att.net (after a complete wipe out)...
I don't know how to solve this problem. I need more LTE band (working but it's poor comparing to my Xperia Z1c). I have the band 7, but I need band 3, 20 and 28.
1. Which method (unlock bootloader, install TWRP, etc...) i must use the one for H815 or the one for the H810 ? Which image of Lineage OS ? Logically the H810 one?
2. Is there a way to revert back the phone to its original model and IMEI ?
3. Finding the original IMEI? Maybe with the original SN?
Install LG Phone From and run it,maybe you'll get more information...
welder73 said:
Install LG Phone From and run it,maybe you'll get more information...
Click to expand...
Click to collapse
I tried LG Bridge, and it detect the phone has a H815. When it tries to upgrade the phone, on the reboot, on download mode, the phone show information like H810 H81010o, and stay stuck here. The software on windows report a fail.
"LG Phone From" report a H815, with the IMEI on the label.
I read that it's possible to modify the model name(here on XDA) and the IMEI (QPSK or LG "something" by Octopuss). Seem's that some vendor in Aliexpress are not very straight...
Megagolgoth said:
I requested a refund. The vendor falsified the IMEI and model number. The Android image seems to be frankenstein-like too. It proposes me to upgrade with "T-Mobile" (and fail at reboot), and the default welcome page on the web browser is att.net (after a complete wipe out)...
I don't know how to solve this problem. I need more LTE band (working but it's poor comparing to my Xperia Z1c). I have the band 7, but I need band 3, 20 and 28.
1. Which method (unlock bootloader, install TWRP, etc...) i must use the one for H815 or the one for the H810 ? Which image of Lineage OS ? Logically the H810 one?
2. Is there a way to revert back the phone to its original model and IMEI ?
3. Finding the original IMEI? Maybe with the original SN?
Click to expand...
Click to collapse
not all phone can be unlocked. h810 cant. so try getting one of these in this list.
tell them when you upgrade it doent work cause its all messed up. you want refund or a phone from the list.
https://forum.xda-developers.com/g4/general/unlock-list-lg-g4-variants-unlocked-t3262621
Is there a way to revert back the phone to the correct model (H810) ?
I read this Lg G4 F500L - Fixing and Converting to International H815 Model
The solution is to modify the TOT file? How to do that ?
raptorddd said:
not all phone can be unlocked. h810 cant. so try getting one of these in this list.
tell them when you upgrade it doent work cause its all messed up. you want refund or a phone from the list.
https://forum.xda-developers.com/g4/general/unlock-list-lg-g4-variants-unlocked-t3262621
Click to expand...
Click to collapse
Did it. The discussion is on the way.
Opened the phone, the mainboard is labeled VS986.
So :
-Download mode claim H81010o
-Android show H815
-Mainboard is labeled VS986
So my phone is a VS986 (ie the mainboard). Is there a way to make it a VS986 for Android and Download Mode, like the mainboard was originally?
Megagolgoth said:
Opened the phone, the mainboard is labeled VS986.
So :
-Download mode claim H81010o
-Android show H815
-Mainboard is labeled VS986
So my phone is a VS986 (ie the mainboard). Is there a way to make it a VS986 for Android and Download Mode, like the mainboard was originally?
Click to expand...
Click to collapse
so its a verizon.. with thinkered software. you could try the KDZ for verizon.. but maybe it could mess the imei and baseband.. not so sure.. but you can try.. i would ask for refund..
raptorddd said:
so its a verizon.. with thinkered software. you could try the KDZ for verizon.. but maybe it could mess the imei and baseband.. not so sure.. but you can try.. i would ask for refund..
Click to expand...
Click to collapse
I tried the KDZ for Verizon (VS986). LGUP fail because the model reported is H815. I will try with "LG Flash Tool 2014".
Another solution could be writing directly the eMMC with eMMC DL Tool. I didn't find the VS986 bin file for now.
I successfully flashed the phone with "LG Flash Tool 2014".. It's now a VS986 (claimed by android) and as labeled on the motherboard.
Megagolgoth said:
I successfully flashed the phone with "LG Flash Tool 2014".. It's now a VS986 (claimed by android) and as labeled on the motherboard.
Click to expand...
Click to collapse
is all working .. too bad you wont have unlocked bootloader.
Yes, and :
LTE isn't working (verizon limitation)
Sticker labelled H815
What I've found out about my G4 Frankenphone so far:
- sealed box said LG G4 'dual LTE'
- sticker on phone under battery says H811 and has a valid corresponding IMEI
- phone model in settings/device info is H810 with IMEI 0! :crying:
- download mode screen is in Korean with some mention of F500L v11d...
- the phone came rooted running LP
- it is registered on my network, working 4G LTE!
I've been hoping to custom OS and reinstate a sensible IMEI but from everything I've read and not been able to do (can't flash anything and always coming across 'barriers') and to avoid bricking the phone, I am giving up. I have contacted the vendor and told him to find a replacement, clean G4 or clean G3. Seems to me that the G3 is a lot more versatile in terms of the support, especially here, for it. I shall miss the spec. of my G4 and it's greeeat camera!
- unless someone can convince me otherwise or point me to a G4 FrankenRom link and successful instructions!
Hello,
I have a lg g4 815h bought from ebay India and using in India for a few months back...it was working fine till yesterday. A pop up was coming for a system update since 1 month so I decided to perform the update ...so I allowed the update but as soon the phone rebooted and the android sign came it showed error.
After 5 mins nothing happned so i restarted the device it booted but since then the camera is is not working says unfortunately camera has stopped ,even my phone call pick up screen is not showing when there is a call to answer...
I can call some one but cannot end the call due to no calling screen is appearing.
I did hard reset but the situation is same...
Should I flash using lg flash tool ?any version works on windows xp?I only have a windows xp Pc...
Or please provide a solution which can be performed using recovery like twrp...
Please help...
Thanks in advance
If any advices to flash my device using twrp please also suggest me a simple and stable rom
file...
Thanks
Kind Regards
one more problem I have Identified on my phone ,
I can see the hardware serial no shows LGLS991852e50ae which can be a sprint phone but the software installed shows that the phone's model is H815...
what to do...
please help
ur phone is REFURBISED?
karan5567 said:
one more problem I have Identified on my phone ,
I can see the hardware serial no shows LGLS991852e50ae which can be a sprint phone but the software installed shows that the phone's model is H815...
what to do...
please help
Click to expand...
Click to collapse
open phone . take out mother board .. and read plaque model. if sprint flash sprint KDZ and LGUP. if H815 then do that .. thats the only way to be sure.
U have a refurbished model.Go to nearest mobile repair shop & take out your motherboard to see what model no is written on this.Then flash a rom accoringly. Don't flash any other rom just by assuming else you will brick your device.
Yes my phone is refurbished...
But how to flash the rom?
If I found it to be a sprint version and flash a sprint rom ...it will be locked?I am using phone in India...
Any chance to root the phone and install twrp?
Then flash a custom rom?
Please help...
karan5567 said:
Yes my phone is refurbished...
But how to flash the rom?
If I found it to be a sprint version and flash a sprint rom ...it will be locked?I am using phone in India...
Click to expand...
Click to collapse
Most probably it will be locked cause most higher Android versions LG has blocked rooting or unlocking..But you can always browse few threads.
Mine is also a refurbished model with F500L motherboard,LS911 body & had H815 global rom installed out of the box.I am currently on F500L Nougat locked & unrooted..I have tried almost every method.It failed to root & even to enter fast boot.
If you get your proper model no on motherboard then just flash the rom with ToT flasher in download mode with respective DLL.
asingha94 said:
Most probably it will be locked cause most higher Android versions LG has blocked rooting or unlocking..But you can always browse few threads.
Mine is also a refurbished model with F500L motherboard,LS911 body & had H815 global rom installed out of the box.I am currently on F500L Nougat locked & unrooted..I have tried almost every method.It failed to root & even to enter fast boot.
If you get your proper model no on motherboard then just flash the rom with ToT flasher in download mode with respective DLL.
Click to expand...
Click to collapse
Thanks for your reply...
Your network is locked?
You cant unlock it?
Can we degrade our Os to lollipop to get root?
Even I cant turn on the Enable OEM unlock under the developer mode...
Any more advices?
Please help.....
I have tried almost all h815 ans ls991 roms with all flashing methods but still unable to successfully flash my device...lg tot flash tool always show dl error after 4 to 6 percent of flashing...
Please help
Any idea's?
Pick the phone, and send it to the place where you bought it. If you have warranty the repair is free, if not, then you must pay sadly.
Still no solution, I even cannot enable OEM unlock under developer options...
It automatically disables it...
Please help
Just experienced this issue after changing sim card... Call and Camera stopped working over and over again.
How I solved it: Go to the specific app that is causing you trouble, and clear cache/files (too bad I only found this after 3 factory resets).
Maybe it will help ... LG G4 CAM
I recently bought a used LG G4 H81510h but it was in tip-top condition (although I only got the handset, nothing else). I have question/complaint. The phone is running Android Version 5.1 Lollipop with the build number being LMY47D. I looked at the specifications of the phone online and found out that it is supposed to get Marshmallow as well. But whenever I go to the Software Update section in the settings menu, it states that my phone is up to date. The person who sold it to me also said that he didn't get any updates by the time he had it. My set is not rooted and doesn't have it's bootloader unlocked or anything. I really want to updgrade, can you help me out here? I've tried the LG Flash Tool 2014, LG Bridge and the LG Support Tool but nothing worked for me. Each had it's own problem. The .kdz file (20A) doesn't install. Please halp, I'm primarily asking because I can't unlock the bootloader either, the OEM Unlock option in the Developer Options doesn't work no matter how many times I try to enable it, it stays disabled.
Hy everyone, i have confused with my lg g8 , the model is lmg820um which softare info lmg820um10j, its mean at&t version,
I know at&t version only updated with OTA version and i dont get it bcause i'm in different region and unlocked sim but, i try to use lg bridge, my model detected as lmg820n(usb) model and update available. However it get error in step 3 when device enter firmware update mode, see attachment below, can anyone know why this happaned??
Me don't showing any update.
hmm i buy second phone from local ecommerce, so idont know about the device correctly, i checked imei in https://www.imeipro.info/ the model show as lmg820N, but my devices info is lm g820um, why?