Related
Hello,
I'm new to this forum, and I could not find anything related to this issue. I'm successfully downloading the latest update and when I try to install it, the installation goes up to 25% and I get the red exclamation mark afterwards. The phone then restarts, and I'm back at the beginning, where I have to re-download the update all over again. I don't have any custom ROMs flashed on my device, it's just like I bought it, the latest update that I made was the update to Android v6.0.1. Current software number is v2.10.401.1, if that is of any importance. I've factory reset the phone, and tried applying the update on a fresh phone, but it still won't work.
Also, while I'm here, I might just ask... I'm getting frequent app crashes/unresponsive app, mostly on the apps that I'm using the most, Facebook and Instagram. Facebook is more stable, crash/unresponsiveness does not happen very often, but for Instagram it's always happening after scrolling 3-4 images. Also, the Sense Home app is always getting unresponsive after a phone restart, and I have to restart it several times until it gets back to normal, since it cannot recover from it, I'm not seeing the home screen at all.
I was very satisfied with my phone before the update to Android 6, but after upgrade, I'm frequently having these minor problems, another one of which is the SD card "unexpectedly removed" error, which is happening when I open up the gallery or the file manager. I'm running low on patience, I really hoped that this last update will fix things, but I'm very close to slamming the phone off the wall, that's how frustrated I am. Please help
Well I'm no expert here but I've also experienced the freezes in such apps and even normal restart didn't work, so I had to force restart it. This happened in marshmallow and lollipop both so i tried removing my sd card and freezes were gone. In my case it was the sd card, so you can try that.
And for the update check if your bootloader is locked, assuming you bought it refurbished or used, the previous owner might have done some tinkering.
Hope you find the solution soon :good:
spiderwebmkd said:
Hello,
I'm new to this forum, and I could not find anything related to this issue. I'm successfully downloading the latest update and when I try to install it, the installation goes up to 25% and I get the red exclamation mark afterwards. The phone then restarts, and I'm back at the beginning, where I have to re-download the update all over again. I don't have any custom ROMs flashed on my device, it's just like I bought it, the latest update that I made was the update to Android v6.0.1. Current software number is v2.10.401.1, if that is of any importance. I've factory reset the phone, and tried applying the update on a fresh phone, but it still won't work.
Also, while I'm here, I might just ask... I'm getting frequent app crashes/unresponsive app, mostly on the apps that I'm using the most, Facebook and Instagram. Facebook is more stable, crash/unresponsiveness does not happen very often, but for Instagram it's always happening after scrolling 3-4 images. Also, the Sense Home app is always getting unresponsive after a phone restart, and I have to restart it several times until it gets back to normal, since it cannot recover from it, I'm not seeing the home screen at all.
I was very satisfied with my phone before the update to Android 6, but after upgrade, I'm frequently having these minor problems, another one of which is the SD card "unexpectedly removed" error, which is happening when I open up the gallery or the file manager. I'm running low on patience, I really hoped that this last update will fix things, but I'm very close to slamming the phone off the wall, that's how frustrated I am. Please help
Click to expand...
Click to collapse
If you are willing to, you can unlock the bootloader from http://www.htcdev.com/bootloader/ and flash a stock sense ROM or other custom ROMs and that might solve the app crash problem.
bilal.fanatic said:
Well I'm no expert here but I've also experienced the freezes in such apps and even normal restart didn't work, so I had to force restart it. This happened in marshmallow and lollipop both so i tried removing my sd card and freezes were gone. In my case it was the sd card, so you can try that.
And for the update check if your bootloader is locked, assuming you bought it refurbished or used, the previous owner might have done some tinkering.
Hope you find the solution soon :good:
Click to expand...
Click to collapse
I've already tried removing the SD card, and I've seen slight improvement in the app crashes, but they were still occurring. My bootloader is locked, but I'm going to unlock it now and flash a new ROM, I can't play around with it anymore
spiderwebmkd said:
I've already tried removing the SD card, and I've seen slight improvement in the app crashes, but they were still occurring. My bootloader is locked, but I'm going to unlock it now and flash a new ROM, I can't play around with it anymore
Click to expand...
Click to collapse
Before you do that .. as there is almost no custom ROM available for M8s except CM which is in progress, I don't suggest to unlock bootloader.. try to find and install 2.10.401.1 RUU
Installing RUU will usually fix this kind of problem if the data partition is sort of corrupted but not damaged.
ckpv5 said:
Before you do that .. as there is almost no custom ROM available for M8s except CM which is in progress, I don't suggest to unlock bootloader.. try to find and install 2.10.401.1 RUU
Installing RUU will usually fix this kind of problem if the data partition is sort of corrupted but not damaged.
Click to expand...
Click to collapse
You are suggesting to install the same software version that I currently have? Where do I find it and how do I install it manually?
spiderwebmkd said:
You are suggesting to install the same software version that I currently have? Where do I find it and how do I install it manually?
Click to expand...
Click to collapse
Yeah, same version then after OTA to 2.20.401.1
You can read this - http://forum.xda-developers.com/htc...lp-thread-htc-one-m8s-to-stock-howto-t3190238
and this - http://forum.xda-developers.com/htc-one-m8/one-m8s-general/make-custom-recovery-htc-one-m8s-t3114245
on how to manually install RUU
And for the RUU .. I have to check my PC for the full filename so it is easier to find link. I'll let you know tomorrow (on mobile now)
spiderwebmkd said:
I've already tried removing the SD card, and I've seen slight improvement in the app crashes, but they were still occurring. My bootloader is locked, but I'm going to unlock it now and flash a new ROM, I can't play around with it anymore
Click to expand...
Click to collapse
If thats what you want to do I'd suggest you try cm12.1 . Unfortunately its the only ROM available to us but its way better than stock in terms of performance imho. But do that if you're willing to sacrifice some things such as double tap to wake and also any 3rd party camera apps, because they crash alot and yeah no boomsound. :fingers-crossed:
bilal.fanatic said:
If thats what you want to do I'd suggest you try cm12.1 . Unfortunately its the only ROM available to us but its way better than stock in terms of performance imho. But do that if you're willing to sacrifice some things such as double tap to wake and also any 3rd party camera apps, because they crash alot and yeah no boomsound. :fingers-crossed:
Click to expand...
Click to collapse
I'll try with @ckpv5 suggestion, to install 2.10.401.1 RUU and then try OTA upgrade to 2.20.401.1. If it fails, or if it succeeds but apps are still crashing as they were before, I'll definitely switch to cm, whatever version is stable at the moment. Double tap to wake is really annoying and I don't need it, I don't use 3rd party camera apps, and I guess I'll have to live without boomsound Thanks for the tip, though.
ckpv5 said:
Yeah, same version then after OTA to 2.20.401.1
You can read this - http://forum.xda-developers.com/htc...lp-thread-htc-one-m8s-to-stock-howto-t3190238
and this - http://forum.xda-developers.com/htc-one-m8/one-m8s-general/make-custom-recovery-htc-one-m8s-t3114245
on how to manually install RUU
And for the RUU .. I have to check my PC for the full filename so it is easier to find link. I'll let you know tomorrow (on mobile now)
Click to expand...
Click to collapse
I did a bit of digging, and what I found is this:
0PKVIMG_M8_QL_UL_M60_SENSE70_HTC_Europe_2.10.401.1_Radio_1.0.U20410.1 @ 60201_20.05_018_F_release_479349_combined_signed.zip
which I downloaded from https://ruu.lalleman.net/ -> Firmware (Expert) -> Firmware Crypted (Original HTC)
I'll wait for you to confirm that this is the one that I need, before I continue with the procedure (rename, put to SD, boot to bootloader, fastboot)
does someone have stock marshmallow twrp backup. I accidentally deleted mine and now stuck with cm only
spiderwebmkd said:
I did a bit of digging, and what I found is this:
0PKVIMG_M8_QL_UL_M60_SENSE70_HTC_Europe_2.10.401.1_Radio_1.0.U20410.1 @ 60201_20.05_018_F_release_479349_combined_signed.zip
which I downloaded from https://ruu.lalleman.net/ -> Firmware (Expert) -> Firmware Crypted (Original HTC)
I'll wait for you to confirm that this is the one that I need, before I continue with the procedure (rename, put to SD, boot to bootloader, fastboot)
Click to expand...
Click to collapse
I can't access that site but it is the same file that I have that I got from different link.
Yes .. use that one.
I cant update the firmware either. Stucks at 25% the same. Couldn't solve. Tried to flash the firmware mentioned above. Didnt change. :/
EDit: Nevermind it passed 25% barrier lol. 70% and installing
parser said:
I cant update the firmware either. Stucks at 25% the same. Couldn't solve. Tried to flash the firmware mentioned above. Didnt change. :/
EDit: Nevermind it passed 25% barrier lol. 70% and installing
Click to expand...
Click to collapse
It passed after you flashed the RUU? the same procedure that I'm about to do?
spiderwebmkd said:
It passed after you flashed the RUU? the same procedure that I'm about to do?
Click to expand...
Click to collapse
yep sameway. Downloaded and flashed the firmware after renaming. Downloaded the ota via software update and voila.
took a little long but worked at the and.
parser said:
yep sameway. Downloaded and flashed the firmware after renaming. Downloaded the ota via software update and voila.
took a little long but worked at the and.
Click to expand...
Click to collapse
Worked for me as well. I'm at v2.20 now, so far no app crashes, the "SD card unexpectedly removed" is still there, but I'll live. Thanks a lot @ckpv5 for your suggestion, I practically got a brand new phone now!
spiderwebmkd said:
Worked for me as well. I'm at v2.20 now, so far no app crashes, the "SD card unexpectedly removed" is still there, but I'll live. Thanks a lot @ckpv5 for your suggestion, I practically got a brand new phone now!
Click to expand...
Click to collapse
hey! can you, if you have, send me a clean backup of the v2.20. I kinda rushed in and forgot to take a backup and now I am stuck with cm :/.
parser said:
hey! can you, if you have, send me a clean backup of the v2.20. I kinda rushed in and forgot to take a backup and now I am stuck with cm :/.
Click to expand...
Click to collapse
I don't have a backup of v2.20. I flashed the v2.10 from https://ruu.lalleman.net/ -> Firmware (Expert) -> Firmware Crypted (Original HTC) , and then I downloaded the OTA update on top of it.
spiderwebmkd said:
https://ruu.lalleman.net/ -> Firmware (Expert) -> Firmware Crypted (Original HTC)
Click to expand...
Click to collapse
no no not that. I mean TWRP backup. I dont want to go back to zero relock the phone and flash the zip and re-unlock the phone root again bla bla.
Since you did the same process, I thought maybe you took a backup of the rom after you updated it.
I made a mistake by not taking a backup of it so now it is a problem for me :/
Edit: damn! thanks anyway. I have a long night in front of me clearly. I hate this phone :/
V4A is not working anymore with the latest update. Is it me or everyone has the same problem.
Hello, Good Day to all! I wont take too much of your time but please help me!
My Oneplus 3 suddenly bricked itself, I dont know how or why but it just powered off and then when I tried to boot it up it was hard bricked. Now I've managed to fix it by following the Mega Unbrick guide for Oneplus 3 and it boots up, but the problem is it crashes during boot, and it randomly crashes after a few minutes which then leads to the boot logo crash, I have to "let it rest" so to speak for a few minutes so that it would bypass the boot crashes. Once it got past the crashes some apps are not responding like Twitter, Messenger and so on. Stock apps are fine it's the newly downloaded ones that are not responding, I tried numerous factory resets using the stock recovery and TWRP but no luck.
I am on Nougat 7.1.1 on the latest OxygenOS version, Unlocked bootloader with systemless root. I haven't tried flashing a custom rom the only thing I tried to flash was the Stock Rom. I also noticed that the WiFi and the Data/Signal was particularly weaker since the messages would not load, I need to actually check the app for it to sync. When I got Messenger somehow working, the messages would not even load up.
Any ideas what the problem is? Any help is deeply appreciated, Thanks in Advance!
Hi.. Good Day
This may be a motherboard issue why don't u give ur phone to service center to get it checked up once
RiskTaker10 said:
Hello, Good Day to all! I wont take too much of your time but please help me!
My Oneplus 3 suddenly bricked itself, I dont know how or why but it just powered off and then when I tried to boot it up it was hard bricked. Now I've managed to fix it by following the Mega Unbrick guide for Oneplus 3 and it boots up, but the problem is it crashes during boot, and it randomly crashes after a few minutes which then leads to the boot logo crash, I have to "let it rest" so to speak for a few minutes so that it would bypass the boot crashes. Once it got past the crashes some apps are not responding like Twitter, Messenger and so on. Stock apps are fine it's the newly downloaded ones that are not responding, I tried numerous factory resets using the stock recovery and TWRP but no luck.
I am on Nougat 7.1.1 on the latest OxygenOS version, Unlocked bootloader with systemless root. I haven't tried flashing a custom rom the only thing I tried to flash was the Stock Rom. I also noticed that the WiFi and the Data/Signal was particularly weaker since the messages would not load, I need to actually check the app for it to sync. When I got Messenger somehow working, the messages would not even load up.
Any ideas what the problem is? Any help is deeply appreciated, Thanks in Advance!
Click to expand...
Click to collapse
This sounds like an hardware issue, have you tried method 2 of the unbrick tool, perhaps you could try to re-download it, have you unzipped it? If it boots let it boot and then upgrade to a new OOS version and then you can do whatever you want. If it doesn't work after you followed my suggestions you might wanna contact Oneplus, don't worry even though your bootloader is unlocked you still have full warranty..
Puddi_Puddin said:
This sounds like an hardware issue, have you tried method 2 of the unbrick tool, perhaps you could try to re-download it, have you unzipped it? If it boots let it boot and then upgrade to a new OOS version and then you can do whatever you want. If it doesn't work after you followed my suggestions you might wanna contact Oneplus, don't worry even though your bootloader is unlocked you still have full warranty..
Click to expand...
Click to collapse
I did the method 2 of the unbrick tool, I've done it like twice or thrice now. I have the latest version of OOS, I am afraid to flash a custom rom because after it flashes in TWRP it immediately crashes, it does not even give me a chance to clear the dalvik or reboot. It crashes no reboot or anything.
But thank you I didn't expect anyone would reply well I regained my faith in humanity in forums
Sidenote: What custom rom would you suggest? or is the stock rom better?
RiskTaker10 said:
I did the method 2 of the unbrick tool, I've done it like twice or thrice now. I have the latest version of OOS, I am afraid to flash a custom rom because after it flashes in TWRP it immediately crashes, it does not even give me a chance to clear the dalvik or reboot. It crashes no reboot or anything.
But thank you I didn't expect anyone would reply well I regained my faith in humanity in forums
Sidenote: What custom rom would you suggest? or is the stock rom better?
Click to expand...
Click to collapse
I would suggest VertexOS. It's simple and really fast, EAS and Voxpopuli takes peformance per watt to the next level, if you like feature you might try Zenixx RR.
hrishikeshgramani said:
Hi.. Good Day
This may be a motherboard issue why don't u give ur phone to service center to get it checked up once
Click to expand...
Click to collapse
Unfortunately that is out of the question, there is no Service Center for Oneplus where I live so I cant get it checked ASAP
Puddi_Puddin said:
I would suggest VertexOS. It's simple and really fast, EAS and Voxpopuli takes peformance per watt to the next level, if you like feature you might try Zenixx RR.
Click to expand...
Click to collapse
Thanks for the suggestion! Should I YOLO and flash a custom rom even though my phone is like this?
RiskTaker10 said:
Thanks for the suggestion! Should I YOLO and flash a custom rom even though my phone is like this?
Click to expand...
Click to collapse
You can always try..
Puddi_Puddin said:
You can always try..
Click to expand...
Click to collapse
Okay thanks good citizen of XDA I'll try to flash a custom rom and I'll try to report back here ASAP
First
my phone was running great till one day i pluged in my headphones and the doesn't detect the headphones and sound still going out from speaker and i tried reset and install custom rom and every thing nothing worked so i am now using SoundAbout to use my headphones.
Second
one day i was using pure fusion rom and i wanted to switch to stock sense so i downloaded leedriod and install it after that the camera doesn't work any more the phone doesn't detect the came when i open the app it won't open and tills me camera app unable to open and when i use a third app it tills me the camera is used by other app. i tired every thing and nothing worked too.
Third
one day i was using my phone on pure fusion rom every thing was good and suddenly my status bar don't work i thought that the prop from the screen itself but and tired to play a game and it worked but that postion of screen work only in games when i tried expanded mod it won't work in apps. it comes down when i used gesture or turn the phone side. and i tired again to reset and install another roms and format the device but nothing worked againe.
i need a solution for these problems ?
note ( i am still in young age and i don't have visa card or any else to use sunshine app to s-off and downgrade so i need another solution plz )
thnx for patient in reading all of that i know it's alot but by the time some thing new come up and my phone die
[email protected] said:
First
my phone was running great till one day i pluged in my headphones and the doesn't detect the headphones and sound still going out from speaker and i tried reset and install custom rom and every thing nothing worked so i am now using SoundAbout to use my headphones.
Second
one day i was using pure fusion rom and i wanted to switch to stock sense so i downloaded leedriod and install it after that the camera doesn't work any more the phone doesn't detect the came when i open the app it won't open and tills me camera app unable to open and when i use a third app it tills me the camera is used by other app. i tired every thing and nothing worked too.
Third
one day i was using my phone on pure fusion rom every thing was good and suddenly my status bar don't work i thought that the prop from the screen itself but and tired to play a game and it worked but that postion of screen work only in games when i tried expanded mod it won't work in apps. it comes down when i used gesture or turn the phone side. and i tired again to reset and install another roms and format the device but nothing worked againe.
i need a solution for these problems ?
note ( i am still in young age and i don't have visa card or any else to use sunshine app to s-off and downgrade so i need another solution plz )
thnx for patient in reading all of that i know it's alot but by the time some thing new come up and my phone die
Click to expand...
Click to collapse
Sometimes running the RUU for your exact phone model will restore all functions. Then flash back your choice of custom rom.
Be very sure the RUU you use is the one for your model. Being S-0n and installing the wrong RUU will result in a bricked phone.
Edit: xunholyx's post below is correct about S-0n rejecting the wrong RUU. But I'm a 1%-er who has destroyed an S-0n phone by flashing
things it did not reject beforehand. So, be careful that it's ONLY made for your exact phone to be safe.
michaelbsheldon said:
Sometimes running the RUU for your exact phone model will restore all functions. Then flash back your choice of custom rom.
Be very sure the RUU you use is the one for your model. Being S-0n and installing the wrong RUU will result in a bricked phone.
Click to expand...
Click to collapse
you mean flashing RUU several times ?
[email protected] said:
you mean flashing RUU several times ?
Click to expand...
Click to collapse
No. Flash RUU once, do a factory reset, then check to see if all functions are correct.
If they are OK, flash TWRP recovery and your favorite custom rom.
michaelbsheldon said:
No. Flash RUU once, do a factory reset, then check to see if all functions are correct.
If they are OK, flash TWRP recovery and your favorite custom rom.
Click to expand...
Click to collapse
OK i'll try when i get home and till you what happens
michaelbsheldon said:
Sometimes running the RUU for your exact phone model will restore all functions. Then flash back your choice of custom rom.
Be very sure the RUU you use is the one for your model. Being S-0n and installing the wrong RUU will result in a bricked phone.
Click to expand...
Click to collapse
Actually, that is incorrect. S-On will save you from getting bricked. 7
Also, if you try to run the RUU without the proper MID and CID to match the android-info.txt in the RUU, you'll get a fail and abort, and that will happen if you are either S-On or S-Off.
michaelbsheldon said:
No. Flash RUU once, do a factory reset, then check to see if all functions are correct.
If they are OK, flash TWRP recovery and your favorite custom rom.
Click to expand...
Click to collapse
i've done that and every thing still not working
[email protected] said:
i've done that and every thing still not working
Click to expand...
Click to collapse
What are the problems with the stock rom ?
xunholyx said:
Actually, that is incorrect. S-On will save you from getting bricked. 7
Also, if you try to run the RUU without the proper MID and CID to match the android-info.txt in the RUU, you'll get a fail and abort, and that will happen if you are either S-On or S-Off.
Click to expand...
Click to collapse
actually i don't know about CID and MID all i know that i am choosing WWE x.xx.401.x RUU
michaelbsheldon said:
What are the problems with the stock rom ?
Click to expand...
Click to collapse
camera still not working and status bar and headphone jack nothing work
[email protected] said:
camera still not working and status bar and headphone jack nothing work
Click to expand...
Click to collapse
If you 100% sure that the RUU ran ok and did it twice, then that phone has hardware issues that roms won't fix, sorry......
michaelbsheldon said:
If you 100% sure that the RUU ran ok and did it twice, then that phone has hardware issues that roms won't fix, sorry......
Click to expand...
Click to collapse
OK i'll try that thank you for your interest
Hi Everyone, thanks for helping me,
I have XT1789-05, Some apps can't access internet and some apps can access internet, with WiFi or Mobile Data, nothing change, in another device the apps not working in My Moto Z2 Force, will work fine, even I have Moto X 1st, all apps work fine in the Moto X, but in the Moto Z2, some apps when opened error can't access the internet, I searched and googled everywhere, I can't find a solution, can you help me please?
I already did a clear cache, clear data, uninstall and install again, only some apps has this issue, it's a completely strange problem, for example, this app not work as well: Ziraat Mobile (This app for Ziraat Bank in Turkey) here is the Google Play download link: play.google.com/store/apps/details?id=com.ziraat.ziraatmobil
I can't add URL, adding by yourself, please
another app: Radio Javan
play.google.com/store/apps/details?id=com.radiojavan.androidradio
please help me to solve this issue
one time I uninstalled Antivirus (Eset Mobile Security) as well, or any apps I thought to cause the problem, still I have the problem, I'm completely confused, please help me, I have one XT1789-02 and it's working fine with same apps, but my Phone XT1789-05 has problems!!!!!!!!
The Best Paul and Joseph Galvin (I Will Love Motorola Ever...)
Hi,
Did it work well before?
Did you do a full fw flashing before?
Have you tried to change the radio in *#*#4636#*#* yet?
mr_5kool said:
Hi,
Did it work well before?
Did you do a full fw flashing before?
Have you tried to change the radio in *#*#4636#*#* yet?
Click to expand...
Click to collapse
It's a new Phone
No Full Flashing before or even now
I tried to change Radio, thanks for your trick, but it does not work!!!!
I still need your help
It's a weird problem. I think you should do a full fw flashing if you bought a 2nd phone. If it's a brand new one, I have no idea about this situation :"|
mr_5kool said:
It's a weird problem. I think you should do a full fw flashing if you bought a 2nd phone. If it's a brand new one, I have no idea about this situation :"|
Click to expand...
Click to collapse
I have no Idea too, I'm going to crazy,
Have you tried a factory reset and use a different Google account? It could be restoring a setting or app causing it
Uzephi said:
Have you tried a factory reset and use a different Google account? It could be restoring a setting or app causing it
Click to expand...
Click to collapse
I used new account no restore anything, I don't want to reset factory because, I have Internet Bank with a digital sign, and I'm abroad, can't go to the bank, so reset factory not a good option
thanks a lot, give me another solution please
AHMN48 said:
I used new account no restore anything, I don't want to reset factory because, I have Internet Bank with a digital sign, and I'm abroad, can't go to the bank, so reset factory not a good option
thanks a lot, give me another solution please
Click to expand...
Click to collapse
I can't help further unless you cooperate to troubleshoot. When you are able to factory reset to nuke any stuck bits and start fresh on a new Google account, (not a secondary one you already have, a brand new one) then we can try pulling a log from a fresh install to see what is blocking it.
Edit: the factory reset would need to be followed up with a fastboot -w command to ensure everything is wiped. If you don't want to do this, then you cannot be helped.
Uzephi said:
I can't help further unless you cooperate to troubleshoot. When you are able to factory reset to nuke any stuck bits and start fresh on a new Google account, (not a secondary one you already have, a brand new one) then we can try pulling a log from a fresh install to see what is blocking it.
Edit: the factory reset would need to be followed up with a fastboot -w command to ensure everything is wiped. If you don't want to do this, then you cannot be helped.
Click to expand...
Click to collapse
so what next?
I did several times reset factory
one time from Setting
and two times from Recovery Mode
Still has the problem on some apps, ohhhh my god, I'm driving crazy!!!!!
I don't know what's the problem, some apps force close, some apps can't access the internet and most apps work fine
help me, please
is it grey import?
AHMN48 said:
so what next?
I did several times reset factory
one time from Setting
and two times from Recovery Mode
Still has the problem on some apps, ohhhh my god, I'm driving crazy!!!!!
I don't know what's the problem, some apps force close, some apps can't access the internet and most apps work fine
help me, please
Click to expand...
Click to collapse
Did you buy it online?
Besides the model, what is your software channel and build number for your phone?
i had similar problem and factory reset still resulted with the same issue. I had to do a full retail rom reinstallation and that fixed the problem.
harkoliar said:
Did you buy it online?
Besides the model, what is your software channel and build number for your phone?
i had similar problem and factory reset still resulted with the same issue. I had to do a full retail rom reinstallation and that fixed the problem.
Click to expand...
Click to collapse
Yes, I bought it online from coolicool.com, this is first time ever I bought one Moto from outside of USA,
Software Channel: retcn
Build Number: OPXS27.109-52-10
Thanks for helping me
The model and build is exactly like mine when I first got it.
First off, I think it's how they flashed the rom that's causing the instability. Your phone would most likely have it's bootloader unlocked like mine but they did something to hide the warning message.
Please read my thread.
https://forum.xda-developers.com/z2-force/help/request-advice-experts-tourbleshooting-t3928349
You will see that I flashed a retail rom using instructions from this thread. It would be step E of the thread. Worked like a charm for me in fixing all the unstable apps
https://forum.xda-developers.com/z2-force/how-to/guides-bootloader-twrp-custom-roms-root-t3805737
You will have to flash your phone so you really have to follow the step by
step instructions.
I did it for the first time in my thread, it's not hard to do step E if you follow it step by step.
Hah, mine was from coolicool with random issues too. Emailed them, no response. Paypal claim, no respond. Full refund!
Will follow the guide above.
Just check first if bootloader is unlocked. (That's step a). Before you proceed to step E.
I'm assuming it's already unlocked because we have the same issues, build and model number. Mine was unlocked when I received mine. Also from China/hk
harkoliar said:
Just check first if bootloader is unlocked. (That's step a). Before you proceed to step E.
I'm assuming it's already unlocked because we have the same issues, build and model number. Mine was unlocked when I received mine. Also from China/hk
Click to expand...
Click to collapse
why it's unlocked?
it's not Original and it's not from Motorola?
I saw in bootloader it's flashing_unlocked and I was surprised why unlocked????
are you sure if I do these steps problem will solve and also are you sure after installing new stock ROM dual sim work well?
AHMN48 said:
why it's unlocked?
it's not Original and it's not from Motorola?
I saw in bootloader it's flashing_unlocked and I was surprised why unlocked????
are you sure if I do these steps problem will solve and also are you sure after installing new stock ROM dual sim work well?
Click to expand...
Click to collapse
This is my pure speculation. the reason why its unlocked is because it was originally a chinese phone with chinese roms that doesnt have playstore. That must have been the original setting. Since they want to sell it to the international market, they had to unlock the phone and voiding the warranty, flash it with the new international rom before selling it.
Since its unlocked, essentially the warranty on your phone is void. The issue i found is that they must have flashed the wrong rom so its causing all these apps to crash.
Again thats all speculation and theory.
Now the only reason why I'm suggesting this method with you is because I had the same issue, I researched and tried the solution I posted. It worked for me. If you are going to flash a stock rom for the first time, you just do your research and do it one step at a time. Instructions have been provided in the second link (step E) including all the files you require to install the retail rom. It worked for me. I can only suggest, but it's up for you to give it a go.
I loaded the latest RETAIL (-05) factory image and all apps are functioning fine now. Issue was supplier had flashed -06 ROM, assuming because it said APAC in the description.
happy it worked
ben0551 said:
I loaded the latest RETAIL (-05) factory image and all apps are functioning fine now. Issue was supplier had flashed -06 ROM, assuming because it said APAC in the description.
Click to expand...
Click to collapse
glad it worked!
harkoliar said:
glad it worked!
Click to expand...
Click to collapse
I was so confused during the last month. The random apps that were impacted by the issue didn't make sense...
Banking app
ABC Kids Listen App
Kids Daycare App
FuelCheck
Images on CyberFlix
Only one of the devs managed to get their app working for me in the odd state it was in. DayCare app of all things!
Thanks for posting, I wouldn't have thought to reflash or even look at the region code of the flashed rom compared to the compatible one.
ben0551 said:
I was so confused during the last month. The random apps that were impacted by the issue didn't make sense...
Banking app
ABC Kids Listen App
Kids Daycare App
FuelCheck
Images on CyberFlix
Only one of the devs managed to get their app working for me in the odd state it was in. DayCare app of all things!
Thanks for posting, I wouldn't have thought to reflash or even look at the region code of the flashed rom compared to the compatible one.
Click to expand...
Click to collapse
Yeah it was so random, i really thought i got a faulty phone. Mine was all GPS/ internet related (Uber, Spotify, maps)
Nothing made sense but I took the research and decided to flash to stock rom, discovering they installed the wrong ROM and HIDING the fact the bootloader was unlocked. Definitely not your average issue and hopefully this would help other people who are in similar situation buying from any china/hk store.
I even bought the moto mods, and they are working perfectly after reflashing. Pretty happy with overall result.
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
tnsmani said:
Take a backup of your personal files and then wipe system, data, internal storage and both caches. Then flash OOS 5.0.8 and without adding any apps, check the calling function. If it still happens, then most likely a hardware issue.
Click to expand...
Click to collapse
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
the_mentor said:
If it's a hardware problem which part should I replace?
I already ordered a battery before this issue started and I was planning on replacing it once it gets here maybe I can replace one of the parts in order to resolve this issue
Click to expand...
Click to collapse
You will need to replace the main board if the issue persist.
Same problem here
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
New geek said:
Hello mate, I've got the exact same problem with my wife's OP3. What did you do eventually? Did you find out? Please help. Thanks
Click to expand...
Click to collapse
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
the_mentor said:
Hi everyone,
I have an issue with my wife's OP3 that is driving me nuts.
Her phone runs stock OS without any changes but with an unlocked bootloader (just to be on the safe side i like to have an unlocked bootloader on all our devices).
I'm not sure if its related but I'm including it anyways she was playing a game on her phone and then she received a call and she answered it and tried to switch the call to speakerphone and the phone started rebooting right after booting the OS after 2-5 sec i would say "factory data reset" (see attached screenshot) and would reboot to the recovery.
then i would boot the phone again and the issue repeats itself.
so i used fastboot boot twrp.img to boot a recovery image and run a nadroid backup to a USB OTG just in case the phone is really hosed or whatnot.
I downloaded stock zip from oneplus's site and flashed it again from TWRP just to make sure its not some funky issue that happened to the os.
I even factory reset the phone from stock recovery and the issue would happen on the new phone setup wizard.
after a bunch of fiddling around I've flashed LineageOS 16 nightly and the phone boots normally and is fully usable but when i try to make or receive a call the phone app freezes and then crashes also sound doesn't seem to work when i try to play videos from youtube for example.
Any ideas what is the issue and how i can resolve it ?
thanks a bunch !!
-DM
Click to expand...
Click to collapse
try using msm v3.0 tool fixes most problems not hardware though
the_mentor said:
Hmmm quite strange that you're having the same issue.
I didnt find a solution yet i gave her a temp replace phone that we had in a drawer somewhere.
Did your wife do anything out of the ordinary when it happened? are you having the same issue that LOS works but stock rom shows factory reset?
thanks.
-DM.
Click to expand...
Click to collapse
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
New geek said:
No, She did not do anything out of the ordinary. But weirdly I have exactly the same things happening. Lineage works but no sound. Everything else factory resets. I have tried quite a few ROM'swithout any luck. So far the only ROM which worked for some time(1day) was 6.0.1 . I have spent quite a long time on this flashing various ROM and dont know what to do now.
Click to expand...
Click to collapse
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
what you will need to do is download the oneplus 3 recovery tool and put the phone into qualcolm mode and restore the phone that way. here is a link https://www.androidexplained.com/oneplus-3-unbrick-return-stock/
New geek said:
Update: @ireaper4592 might have a point here. I have gone one level up and I tried msm v3.0 tool, thus doing a complete reinstall including firmware. The factory resetting stopped but the sound was not working (I thought that it could be the ROM and the security patches). So I updated to the latest ROM available from Oneplus and evrything has been working since. I did this last night so not sure how long this is going to stay like that. I will give it some time and update later. Wife is using it now!
Click to expand...
Click to collapse
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
the_mentor said:
its really good to know.
did you have to wipe the internal storage for this process to work ?
Do you have a guide that you've used to get this working?
Thanks in advanced.
-DM
Click to expand...
Click to collapse
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
tnsmani said:
That tool/procedure will reset your phone. So you will lose everything on the phone. Take a backup beforehand.
The link posted in the post above yours contains the guide as well as the tools. It also has links to the original guide here on XDA.
Click to expand...
Click to collapse
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
Please share the guide as I am also suffering with same problem.
Still not working
the_mentor said:
I cant believe it i was sure this was a hardware issue which ended up being a software one that the MSM tool fixed.
When I have a few minutes to spare i'll write a full post on how I ended up resolving it with step by step instructions and how I did it without any dataloss.
Thank you for all your help!
-DM
Click to expand...
Click to collapse
I was about to update here with good news but wife's phone went back to restart loop the next day. I am not sure but probably triggered by her installing whatsapp and facebook. I put the phone away because I have already spend quite a lot of time behind this. Is your's still going? Please list the step by step procedure. Thanks
download from here https://mega.nz/#!zsdnkCDA!UyJRwbJK6kHTDpmesBYao0knaOTwbgu4dSiokV1XLYU then turn off phone run tool,connect phone with volume up pressed,should have a com in the list if so just click start thats it and wait for it to turn green or device restart