Develop Bugs

major problem. Need some help. Loopbooting

So I'm at work and go to look at my phone and notice its rebooting which it never does. I watch it and notice its loopbooting at the white Evo screen. Ive never as much as had a random reboot before. I try to boot into recovery and can get to hboot but as soon as I try to select recovery it loop boots at the same point. I tried pulling the battery and that didn't help either. I'm running cm6.1 rc1 with stock kernel and no over or under clocking. I haven't made any changes in a while. Not even any new apps.
Any ideas?

I just went through and read every thread with loop in the title and it seems like with everyone else they had this issue while rooting or flashing or making some sort of change. Nor just on an idle phone

You may need to RUU your phone and start over if you arent able to get into any type of recovery mode...
Sent from my froyo using the xda app

I can get into hboot but that's about it

Just got home finally.. Gonna try to get this bs fixed. I wish I knew what caused it. I can't have this randomly happening again.

I was able to run RUU app and install the update from here;
http://forum.xda-developers.com/showthread.php?t=747319
It just finished and I'm still in a boot loop. Ugh.
I've been searching for hours now and I'm not finding much help

Ugh.. I'm giving up for the night. Been searching for hours and can't find anything that seems to work. And of course today is Thanksgiving and there's no chance of me even getting a new phone.

did you try a 3.29 ruu i'm surprised that sync let you flash a 3.26 if your phone updated to newer that might help also if you used unrevoked you need to flash thier s-on tool

Jbcarrera said:
did you try a 3.29 ruu i'm surprised that sync let you flash a 3.26 if your phone updated to newer that might help also if you used unrevoked you need to flash thier s-on tool
Click to expand...
Click to collapse
The only RUU I was able to flash with the RUU app was the 3.26 one I posted. I downloaded like 10 others and RUU app doesn't see them for some reason.
Also, how can I send a file to the phone with fastboot? I've searched and searched and I'm not sure of the exact syntax to use.
I had S-OFF and was fully rooted untill I ran RUU app.

Any other suggestions? I'm really trying to avoid getting a new phone.

Grabbed a card reader and adapter and trying some other RUU's I found now.. Hopefully something works.

thenags said:
Grabbed a card reader and adapter and trying some other RUU's I found now.. Hopefully something works.
Click to expand...
Click to collapse
i was going to suggest that but you beat me to it have been away all day

thenags said:
Any other suggestions? I'm really trying to avoid getting a new phone.
Click to expand...
Click to collapse
Jbcarrera said:
i was going to suggest that but you beat me to it have been away all day
Click to expand...
Click to collapse
Right now I'm just downloading another RUU to use with RUUApp. Do you have any other suggestions if this doesn't work?
Attempting the .exe found here;
http://forum.xda-developers.com/showthread.php?t=819771&highlight=mirror&page=3

thenags said:
Right now I'm just downloading another RUU to use with RUUApp. Do you have any other suggestions if this doesn't work?
Attempting the .exe found here;
http://forum.xda-developers.com/showthread.php?t=819771&highlight=mirror&page=3
Click to expand...
Click to collapse
Just finished installing that RUU and no change. Still the same boot loop.

Downloading the following RUU now and going to try again.
RUU_SuperSonic_S_Sprint_WWE_3.30.651.3_Radio_2.15.00.09.01_NV_1.77_003_release_157088_signed.exe
And for anyone looking for stock RUU's and having a hell of a time. Here's a good link I found with a bunch of them;
http://shipped-roms.com/shipped/Supersonic/

That one didn't work either.. Still just loop booting. Looks like this thing is just completely eff'd and I need a new one. Damn.

Well, just got home with a brand new phone. It's got hboot 2.20.. Time to get rooting. Ugh.

Just search for a pc3600.img file that is rooted and put on sd and boot to bootloader and flash
sent from my white w/ red trim Evo

krazydude4g said:
Just search for a pc3600.img file that is rooted and put on sd and boot to bootloader and flash
sent from my white w/ red trim Evo
Click to expand...
Click to collapse
I did that as well.. Nothing was working on that thing. Got a new phone now and just finished rooting it and getting it all set up.

[Q] primoc cdma kernel crash (all kernels)

RESOLVED
I ran the RUU for my phone, re-ran the update and am stable on 1.08.652.11 710RD
Original post:
I'm getting a consistent kernel crash on all kernels, stock, etc. after the latest HTC update for sprint-vm cdma. Basically, I can get any rom to boot, after about 10-30 seconds, kernel crashes causing the phone to reboot.
I've attached the dmsg log that contains the crash information.
I'm not sure what I can do to fix this issue, as it appears to be a firmware problem. Thoughts?

wendall911 said:
I'm getting a consistent kernel crash on all kernels, stock, etc. after the latest HTC update for sprint-vm cdma. Basically, I can get any rom to boot, after about 10-30 seconds, kernel crashes causing the phone to reboot.
I've attached the dmsg log that contains the crash information.
I'm not sure what I can do to fix this issue, as it appears to be a firmware problem. Thoughts?
Click to expand...
Click to collapse
Try stock kernel if that crashes then custom rom
Sent from my One V using xda app-developers app

cybervibin said:
Try stock kernel if that crashes then custom rom
Click to expand...
Click to collapse
Stock kernel and all custom roms, ICS and JB have the same exact result. This is why I'm suspicious that this was a bad firmware update. I've read several posts about spontaneous reboots, but most people don't know about dmesg, so I don't have anything to compare to.

wendall911 said:
Stock kernel and all custom roms, ICS and JB have the same exact result. This is why I'm suspicious that this was a bad firmware update. I've read several posts about spontaneous reboots, but most people don't know about dmesg, so I don't have anything to compare to.
Click to expand...
Click to collapse
Does it happen like this?
http://www.youtube.com/watch?v=IIqT-xd0AqU&feature=youtu.be
I have the same issue man. It's bizarre.

patbushnell said:
Does it happen like this?
I have the same issue man. It's bizarre.
Click to expand...
Click to collapse
Yes, this is the same behaviour. I'm not sure if you're able to dump the dmsg stuff from adb, but certainly same crash. Typically the phone network status shows a little x, right before the reboot. But the lagginess starts happening when the 5 second kernel reboot is issued.
I've tried to change to airplane mode, disable sdcard and everything else I can think of, still crashing and I'm not able to make much of the logging info

When you applied the OTA were you completely back to stock. Like locked bootloader and stock recovery?
sentfromybrain

aaronrw said:
When you applied the OTA were you completely back to stock. Like locked bootloader and stock recovery?
sentfromybrain
Click to expand...
Click to collapse
Yes, completely back to stock. Unfortunately, I didn't create a backup of the stock image that booted after the OTA update was applied I just restored pre-OTA rom, cwm recovery and boot.img. Everything appeared to be working fine after the update on the stock ROM. However, I didn't leave it on long enough to confirm if the crash issue existed then. Just checked the version info to confirm the update had been applied and rebooted.
UPDATE
I'm going to go through the process again with the RUU and see if I can boot something stable.

wendall911 said:
Yes, completely back to stock. Unfortunately, I didn't create a backup of the stock image that booted after the OTA update was applied I just restored pre-OTA rom, cwm recovery and boot.img. Everything appeared to be working fine after the update on the stock ROM. However, I didn't leave it on long enough to confirm if the crash issue existed then. Just checked the version info to confirm the update had been applied and rebooted.
UPDATE
I'm going to go through the process again with the RUU and see if I can boot something stable.
Click to expand...
Click to collapse
You will surely get the RUU to make your phone working perfectly. That's what I did.

patbushnell said:
You will surely get the RUU to make your phone working perfectly. That's what I did.
Click to expand...
Click to collapse
Confirmed RUU -> Update worked the second time. This is probably the safest method. This appeared to work initially, but clearly did not. Thanks for all the feedback!

I can't get any non-stock rom to boot after applying the OTA update. Well ok it boots but loops after about 10-15 seconds.
I have to RUU it and not apply the update to get any non-stock rom to work.
CDMA/VMUSA here.
---------- Post added at 09:24 PM ---------- Previous post was at 09:19 PM ----------
wendall911 said:
Confirmed RUU -> Update worked the second time. This is probably the safest method. This appeared to work initially, but clearly did not. Thanks for all the feedback!
Click to expand...
Click to collapse
So are you able to run any other roms without reboots? Or are you only on stock?

MasterTec said:
I can't get any non-stock rom to boot after applying the OTA update. Well ok it boots but loops after about 10-15 seconds.
I have to RUU it and not apply the update to get any non-stock rom to work.
CDMA/VMUSA here.
---------- Post added at 09:24 PM ---------- Previous post was at 09:19 PM ----------
So are you able to run any other roms without reboots? Or are you only on stock?
Click to expand...
Click to collapse
I applied the OTA update. Only the stock kernel (after update) will boot now. Any non-stock kernel crashes - always seems the last line is rmt_storage, which the IPC to shared memory of the boot loader I believe.

Noob question
wendall911 said:
Yes, completely back to stock. Unfortunately, I didn't create a backup of the stock image that booted after the OTA update was applied I just restored pre-OTA rom, cwm recovery and boot.img. Everything appeared to be working fine after the update on the stock ROM. However, I didn't leave it on long enough to confirm if the crash issue existed then. Just checked the version info to confirm the update had been applied and rebooted.
UPDATE
I'm going to go through the process again with the RUU and see if I can boot something stable.
Click to expand...
Click to collapse
Can you link me to a working RUU?

i got my one v primoc back in the beginning of summer, but then something fell on it and cracked the screen super bad but i loved the phone so much that i bought another at the end of october. i unlocked, wiped, and flashed JB roms... which seemed to work fine for a while & then would have issues of staying stuck in roaming. i've tried different roms. i never had this issue with my first one v... could my new one have the update already when i bought it? i ran the RUU football posted and was able to boot the stock rom... but right away it goes into roaming again, with my phone not even recognizing that it's using a VM service.
real confused...

jetfactor said:
i got my one v primoc back in the beginning of summer, but then something fell on it and cracked the screen super bad but i loved the phone so much that i bought another at the end of october. i unlocked, wiped, and flashed JB roms... which seemed to work fine for a while & then would have issues of staying stuck in roaming. i've tried different roms. i never had this issue with my first one v... could my new one have the update already when i bought it? i ran the RUU football posted and was able to boot the stock rom... but right away it goes into roaming again, with my phone not even recognizing that it's using a VM service.
real confused...
Click to expand...
Click to collapse
Yes it's possible that you got one with the update already on it however the problem you are having is completely different than the problem we're describing in this thread and could be caused by many other things - not necessarily the OTA update.
Seems a bit off topic for this thread...

More of the rebooting problem
I have 2 phones one with this problem, the other without it. My friend got one of these phones after i installed jelly bean on mine. He had it long enough to have updated the firmware using the stock image. I made a backup of the stock image, but it seems to have been corrupted (zero byte .zip file). I need to get the phone working (stock or updated, at this point there is no preference so long as it works)
In the bootloader, the radio version of the crashing one is:
1.00.00.0928
The working one is:
1.00.00.0521_2
As far I can tell, this is the only difference. I Used the same SD card and the same procedure for wipe/installing the OS with the same files.
Have you found a solution to this? If so, can you point me to the downloads/instructions for how to fix it?

Looking for help
wendall911 said:
RESOLVED
I ran the RUU for my phone, re-ran the update and am stable on 1.08.652.11 710RD
I'm not sure what I can do to fix this issue, as it appears to be a firmware problem. Thoughts?
Click to expand...
Click to collapse
This may be a bit noob-ish, but can you please add instructions with links for any downloads. I am new to android hacking and have not yet picked up all of the short hand.
Thanks!

madhephaestus said:
This may be a bit noob-ish, but can you please add instructions with links for any downloads. I am new to android hacking and have not yet picked up all of the short hand.
Thanks!
Click to expand...
Click to collapse
hey can i please know how to fix the radio on my phone i have the same problem, my phone will boot and turn on but after 10 seconds in turns off again and boots again? can i please get help ?

Factory Reset Venom ROM Help

Need some help! I lost my phone last weekend so used the android device manager and performed a factory reset. Long story short the phone was returned to me. Left it in a taxi.
As i got wifi the phone then reset. The venom rom i was using then started playing up. I reflashed it but the wifi no longer works. This is the case with various roms and now it says my mobile is rooted and s-on. The phone still has twrp 2.7 running on it.
Could you guys please advise what I should do here.
Thanks.

DWittz said:
Need some help! I lost my phone last weekend so used the android device manager and performed a factory reset. Long story short the phone was returned to me. Left it in a taxi.
As i got wifi the phone then reset. The venom rom i was using then started playing up. I reflashed it but the wifi no longer works. This is the case with various roms and now it says my mobile is rooted and s-on. The phone still has twrp 2.7 running on it.
Could you guys please advise what I should do here.
Thanks.
Click to expand...
Click to collapse
update the phone's firmware so you can use the new roms

clsA said:
update the phone's firmware so you can use the new roms
Click to expand...
Click to collapse
How do I do that please?

DWittz said:
How do I do that please?
Click to expand...
Click to collapse
find your phones files here and take all the OTA updates till your phone is current
COLLECTION of Stock backup's
http://forum.xda-developers.com/showthread.php?t=2701376
you can also flash in increasing order your firmwares
http://xda7.androidrevolution.org/db_mirror/Firmware/index.php?dir=HTC/HTC_One_M8/
Doing it this way be sure you don't skip versions do them all in a row

clsA said:
find your phones files here and take all the OTA updates till your phone is current
COLLECTION of Stock backup's
http://forum.xda-developers.com/showthread.php?t=2701376
you can also flash in increasing order your firmwares
http://xda7.androidrevolution.org/db_mirror/Firmware/index.php?dir=HTC/HTC_One_M8/
Doing it this way be sure you don't skip versions do them all in a row
Click to expand...
Click to collapse
Thank you very much! What ivce done for now is find an old rom which works. I will update the firmware once I get more time on my hands.

Unable to install latest M8s OTA update v2.20.401.1

Hello,
I'm new to this forum, and I could not find anything related to this issue. I'm successfully downloading the latest update and when I try to install it, the installation goes up to 25% and I get the red exclamation mark afterwards. The phone then restarts, and I'm back at the beginning, where I have to re-download the update all over again. I don't have any custom ROMs flashed on my device, it's just like I bought it, the latest update that I made was the update to Android v6.0.1. Current software number is v2.10.401.1, if that is of any importance. I've factory reset the phone, and tried applying the update on a fresh phone, but it still won't work.
Also, while I'm here, I might just ask... I'm getting frequent app crashes/unresponsive app, mostly on the apps that I'm using the most, Facebook and Instagram. Facebook is more stable, crash/unresponsiveness does not happen very often, but for Instagram it's always happening after scrolling 3-4 images. Also, the Sense Home app is always getting unresponsive after a phone restart, and I have to restart it several times until it gets back to normal, since it cannot recover from it, I'm not seeing the home screen at all.
I was very satisfied with my phone before the update to Android 6, but after upgrade, I'm frequently having these minor problems, another one of which is the SD card "unexpectedly removed" error, which is happening when I open up the gallery or the file manager. I'm running low on patience, I really hoped that this last update will fix things, but I'm very close to slamming the phone off the wall, that's how frustrated I am. Please help

Well I'm no expert here but I've also experienced the freezes in such apps and even normal restart didn't work, so I had to force restart it. This happened in marshmallow and lollipop both so i tried removing my sd card and freezes were gone. In my case it was the sd card, so you can try that.
And for the update check if your bootloader is locked, assuming you bought it refurbished or used, the previous owner might have done some tinkering.
Hope you find the solution soon :good:

spiderwebmkd said:
Hello,
I'm new to this forum, and I could not find anything related to this issue. I'm successfully downloading the latest update and when I try to install it, the installation goes up to 25% and I get the red exclamation mark afterwards. The phone then restarts, and I'm back at the beginning, where I have to re-download the update all over again. I don't have any custom ROMs flashed on my device, it's just like I bought it, the latest update that I made was the update to Android v6.0.1. Current software number is v2.10.401.1, if that is of any importance. I've factory reset the phone, and tried applying the update on a fresh phone, but it still won't work.
Also, while I'm here, I might just ask... I'm getting frequent app crashes/unresponsive app, mostly on the apps that I'm using the most, Facebook and Instagram. Facebook is more stable, crash/unresponsiveness does not happen very often, but for Instagram it's always happening after scrolling 3-4 images. Also, the Sense Home app is always getting unresponsive after a phone restart, and I have to restart it several times until it gets back to normal, since it cannot recover from it, I'm not seeing the home screen at all.
I was very satisfied with my phone before the update to Android 6, but after upgrade, I'm frequently having these minor problems, another one of which is the SD card "unexpectedly removed" error, which is happening when I open up the gallery or the file manager. I'm running low on patience, I really hoped that this last update will fix things, but I'm very close to slamming the phone off the wall, that's how frustrated I am. Please help
Click to expand...
Click to collapse
If you are willing to, you can unlock the bootloader from http://www.htcdev.com/bootloader/ and flash a stock sense ROM or other custom ROMs and that might solve the app crash problem.

bilal.fanatic said:
Well I'm no expert here but I've also experienced the freezes in such apps and even normal restart didn't work, so I had to force restart it. This happened in marshmallow and lollipop both so i tried removing my sd card and freezes were gone. In my case it was the sd card, so you can try that.
And for the update check if your bootloader is locked, assuming you bought it refurbished or used, the previous owner might have done some tinkering.
Hope you find the solution soon :good:
Click to expand...
Click to collapse
I've already tried removing the SD card, and I've seen slight improvement in the app crashes, but they were still occurring. My bootloader is locked, but I'm going to unlock it now and flash a new ROM, I can't play around with it anymore

spiderwebmkd said:
I've already tried removing the SD card, and I've seen slight improvement in the app crashes, but they were still occurring. My bootloader is locked, but I'm going to unlock it now and flash a new ROM, I can't play around with it anymore
Click to expand...
Click to collapse
Before you do that .. as there is almost no custom ROM available for M8s except CM which is in progress, I don't suggest to unlock bootloader.. try to find and install 2.10.401.1 RUU
Installing RUU will usually fix this kind of problem if the data partition is sort of corrupted but not damaged.

ckpv5 said:
Before you do that .. as there is almost no custom ROM available for M8s except CM which is in progress, I don't suggest to unlock bootloader.. try to find and install 2.10.401.1 RUU
Installing RUU will usually fix this kind of problem if the data partition is sort of corrupted but not damaged.
Click to expand...
Click to collapse
You are suggesting to install the same software version that I currently have? Where do I find it and how do I install it manually?

spiderwebmkd said:
You are suggesting to install the same software version that I currently have? Where do I find it and how do I install it manually?
Click to expand...
Click to collapse
Yeah, same version then after OTA to 2.20.401.1
You can read this - http://forum.xda-developers.com/htc...lp-thread-htc-one-m8s-to-stock-howto-t3190238
and this - http://forum.xda-developers.com/htc-one-m8/one-m8s-general/make-custom-recovery-htc-one-m8s-t3114245
on how to manually install RUU
And for the RUU .. I have to check my PC for the full filename so it is easier to find link. I'll let you know tomorrow (on mobile now)

spiderwebmkd said:
I've already tried removing the SD card, and I've seen slight improvement in the app crashes, but they were still occurring. My bootloader is locked, but I'm going to unlock it now and flash a new ROM, I can't play around with it anymore
Click to expand...
Click to collapse
If thats what you want to do I'd suggest you try cm12.1 . Unfortunately its the only ROM available to us but its way better than stock in terms of performance imho. But do that if you're willing to sacrifice some things such as double tap to wake and also any 3rd party camera apps, because they crash alot and yeah no boomsound. :fingers-crossed:

bilal.fanatic said:
If thats what you want to do I'd suggest you try cm12.1 . Unfortunately its the only ROM available to us but its way better than stock in terms of performance imho. But do that if you're willing to sacrifice some things such as double tap to wake and also any 3rd party camera apps, because they crash alot and yeah no boomsound. :fingers-crossed:
Click to expand...
Click to collapse
I'll try with @ckpv5 suggestion, to install 2.10.401.1 RUU and then try OTA upgrade to 2.20.401.1. If it fails, or if it succeeds but apps are still crashing as they were before, I'll definitely switch to cm, whatever version is stable at the moment. Double tap to wake is really annoying and I don't need it, I don't use 3rd party camera apps, and I guess I'll have to live without boomsound Thanks for the tip, though.

ckpv5 said:
Yeah, same version then after OTA to 2.20.401.1
You can read this - http://forum.xda-developers.com/htc...lp-thread-htc-one-m8s-to-stock-howto-t3190238
and this - http://forum.xda-developers.com/htc-one-m8/one-m8s-general/make-custom-recovery-htc-one-m8s-t3114245
on how to manually install RUU
And for the RUU .. I have to check my PC for the full filename so it is easier to find link. I'll let you know tomorrow (on mobile now)
Click to expand...
Click to collapse
I did a bit of digging, and what I found is this:
0PKVIMG_M8_QL_UL_M60_SENSE70_HTC_Europe_2.10.401.1_Radio_1.0.U20410.1 @ 60201_20.05_018_F_release_479349_combined_signed.zip
which I downloaded from https://ruu.lalleman.net/ -> Firmware (Expert) -> Firmware Crypted (Original HTC)
I'll wait for you to confirm that this is the one that I need, before I continue with the procedure (rename, put to SD, boot to bootloader, fastboot)

does someone have stock marshmallow twrp backup. I accidentally deleted mine and now stuck with cm only

spiderwebmkd said:
I did a bit of digging, and what I found is this:
0PKVIMG_M8_QL_UL_M60_SENSE70_HTC_Europe_2.10.401.1_Radio_1.0.U20410.1 @ 60201_20.05_018_F_release_479349_combined_signed.zip
which I downloaded from https://ruu.lalleman.net/ -> Firmware (Expert) -> Firmware Crypted (Original HTC)
I'll wait for you to confirm that this is the one that I need, before I continue with the procedure (rename, put to SD, boot to bootloader, fastboot)
Click to expand...
Click to collapse
I can't access that site but it is the same file that I have that I got from different link.
Yes .. use that one.

I cant update the firmware either. Stucks at 25% the same. Couldn't solve. Tried to flash the firmware mentioned above. Didnt change. :/
EDit: Nevermind it passed 25% barrier lol. 70% and installing

parser said:
I cant update the firmware either. Stucks at 25% the same. Couldn't solve. Tried to flash the firmware mentioned above. Didnt change. :/
EDit: Nevermind it passed 25% barrier lol. 70% and installing
Click to expand...
Click to collapse
It passed after you flashed the RUU? the same procedure that I'm about to do?

spiderwebmkd said:
It passed after you flashed the RUU? the same procedure that I'm about to do?
Click to expand...
Click to collapse
yep sameway. Downloaded and flashed the firmware after renaming. Downloaded the ota via software update and voila.
took a little long but worked at the and.

parser said:
yep sameway. Downloaded and flashed the firmware after renaming. Downloaded the ota via software update and voila.
took a little long but worked at the and.
Click to expand...
Click to collapse
Worked for me as well. I'm at v2.20 now, so far no app crashes, the "SD card unexpectedly removed" is still there, but I'll live. Thanks a lot @ckpv5 for your suggestion, I practically got a brand new phone now!

spiderwebmkd said:
Worked for me as well. I'm at v2.20 now, so far no app crashes, the "SD card unexpectedly removed" is still there, but I'll live. Thanks a lot @ckpv5 for your suggestion, I practically got a brand new phone now!
Click to expand...
Click to collapse
hey! can you, if you have, send me a clean backup of the v2.20. I kinda rushed in and forgot to take a backup and now I am stuck with cm :/.

parser said:
hey! can you, if you have, send me a clean backup of the v2.20. I kinda rushed in and forgot to take a backup and now I am stuck with cm :/.
Click to expand...
Click to collapse
I don't have a backup of v2.20. I flashed the v2.10 from https://ruu.lalleman.net/ -> Firmware (Expert) -> Firmware Crypted (Original HTC) , and then I downloaded the OTA update on top of it.

spiderwebmkd said:
https://ruu.lalleman.net/ -> Firmware (Expert) -> Firmware Crypted (Original HTC)
Click to expand...
Click to collapse
no no not that. I mean TWRP backup. I dont want to go back to zero relock the phone and flash the zip and re-unlock the phone root again bla bla.
Since you did the same process, I thought maybe you took a backup of the rom after you updated it.
I made a mistake by not taking a backup of it so now it is a problem for me :/
Edit: damn! thanks anyway. I have a long night in front of me clearly. I hate this phone :/

V4A is not working anymore with the latest update. Is it me or everyone has the same problem.

how to downgrade to android 6

hi
I have an HTC 10 Nougat 7.0 v2.41.401.4
phone is unlocked and S-ON
It's camera stopped working so I googled and I did a lot of work (clearing cash ,master reset , .....)some told it might be a software problem so there is a chance by downgrading to Android 6 and camera might work!
how could I do that?
I'm not professional at this would you please explain with detail?
Is there any official Rom higher than mine(v2.41.401.4 )?

ghsouri said:
hi
I have an HTC 10 Nougat 7.0 v2.41.401.4
phone is unlocked and S-ON
It's camera stopped working so I googled and I did a lot of work (clearing cash ,master reset , .....)some told it might be a software problem so there is a chance by downgrading to Android 6 and camera might work!
how could I do that?
I'm not professional at this would you please explain with detail?
Is there any official Rom higher than mine(v2.41.401.4 )?
Click to expand...
Click to collapse
I don't see how that would fix your issue, but in any case the only way to downgrade to 6.0 would be to pay for S-Off first.
You could try running the ruu for your current version and see if it helps. It would restore your phone to a fully virgin state.

I really dont know how could it help (downgrading)but some people who had same problem told downgrading to android 6 helped camera came back!
you mean I download RUU with the my current version and flash it ?

ghsouri said:
I really dont know how could it help (downgrading)but some people who had same problem told downgrading to android 6 helped camera came back!
you mean I download RUU with the my current version and flash it ?
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Click to collapse
Yeah that's one thing you could try first and see if it helps. Don't forget that it completely wipes your phone so back everything up.

Tarima said:
Yeah that's one thing you could try first and see if it helps. Don't forget that it completely wipes your phone so back everything up.
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Click to collapse
I installed TWRP and wiping cash solved my problem without installing new rom (great)
camera came back!!!!!!!!!!!!!!!!!
but camera focous is awful ?
pictur quality is very bad ?

Help my cell phone
Can you please tell me the steps you took? My cell phone has the same problem with the camera

Pablojosema said:
Can you please tell me the steps you took? My cell phone has the same problem with the camera
Click to expand...
Click to collapse
You don't really need TWRP to clear cache.
To do that, you go to setting -> Apps -> Camera
Click on Storage, at the very bottom, there is clear data and clear cache buttons. <You want to back up all your pictures before clearing anything!>
A factory reset will also do the same thing, but that would erase everything on the phone.
Both the steps assume something in the software is messed up, and you are returning the phone to virgin state to start over.
Clearing cache/data in camera app resets the app in case some setting is messed up. Factory reset should restore all settings of the phone to default, get rids of all added apps, etc. More drastic step is to reinstall the firmware in case it is corrupted. You can do that with TWRP if you have a nandroid backup, or use an RUU from HTC.

(I downloaded TWRP for HTC 10 -one file about 30 MB- and after installing through twrp I wiped all cash and after reboot camera came back also with auto focus problem and bad picture quality)
well only it was OK for one hour and after that camera gone!!!
Its a hardware problem
All things done by me was useless !!!
I recommend you send it to HTC support (warranty)
and don not waste your time like me!!!

ghsouri said:
(I downloaded TWRP for HTC 10 -one file about 30 MB- and after installing through twrp I wiped all cash and after reboot camera came back also with auto focus problem and bad picture quality)
well only it was OK for one hour and after that camera gone!!!
Its a hardware problem
All things done by me was useless !!!
I recommend you send it to HTC support (warranty)
and don not waste your time like me!!!
Click to expand...
Click to collapse
Have you tried to run an RUU?

I could have say without even reading further, that this is a hardware problem if not even a hard reset helped
Sent from my HTC 10 using XDA Labs

DeeZZ_NuuZZ said:
I could have say without even reading further, that this is a hardware problem if not even a hard reset helped
Sent from my HTC 10 using XDA Labs
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Click to collapse
imo, run an ruu and if the issue remains definitely hardware, but yes you're more than likely correct

xunholyx said:
Have you tried to run an RUU?
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Click to collapse
My cell phone is S-ON and Locked, status official.
Can I run ruuu?

Pablojosema said:
My cell phone is S-ON and Locked, status official.
Can I run ruuu?
Click to expand...
Click to collapse
Yes.