Hey guys, my dad has a HTC10 and he is having a really annoying problem.
he can call people and at random times the calls will just disconnect, he has no signal issues so that kinda made me think it wasn't the common LTE faults, can anyone suggest anything?
Thanks in advance.
MattMcGoogan said:
Hey guys, my dad has a HTC10 and he is having a really annoying problem.
he can call people and at random times the calls will just disconnect, he has no signal issues so that kinda made me think it wasn't the common LTE faults, can anyone suggest anything?
Thanks in advance.
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perhaps
rooted?
custom ROM?
bad service area?
You've provided no relevant info
my apologies, i should have included more info on the device.
phone is stock, only a few months old, no root and running standard rom and no custom launcher.
service in the area is fine, and it happens everywhere he goes, signal doesnt seem to make a difference, i've got him to keep an eye on the signal strength when it happens but he said the bars are always full.
thanks
Related
ok well im having bad reception issues with pretty much everything right now and im getting frustrated with the phone for these reasons.
maybe ill explain my problem a little bit more...
ok so firstly with the phones network connection, calls get dropped... sometimes no connection at all and messages get delays from incoming and outgoing which is annoying on so many levels but the main problem is calls being dropped. i have no idea why the calls are getting dropped, i initially thought it was due to my face pressing the "end call" button but i dont think thats the case however the reception does seem lower when the phone is up to my face.
the much much more annoying issue is with the internet wifi and 3g connection.
so i use skype quite a lot and i also use ebuddy a lot too...
ebuddy gives me an issue that there is no connection once every 2 minutes or so and not coming back for a minute or so.
skype is much worse... the calling quality is aweful meaning i cant use it to talk to anyone what so ever with frequent drop-outs and frequent "re-callings"
when i bring the phone to my face in skype the connection seems worse too but that may just be me thinking about it too much im not sure.
i have not rooted my phone or modified it in anyway. i am willing to to fix this issue for sure.
thanks in advanced and i will post more information if needs be.
Have you called your service provider? If I was completely stock w/ no root that's the first thing I would do. If you are under warranty they will replace with a refurb. Does this happen everywhere or only certain areas? Did this happen after gingerbread update?
If not rooted there isn't a whole lot you are going to be able to do about it.
Sent from my HTC Vision using XDA Premium App
Spastic909 said:
Have you called your service provider? If I was completely stock w/ no root that's the first thing I would do. If you are under warranty they will replace with a refurb. Does this happen everywhere or only certain areas? Did this happen after gingerbread update?
If not rooted there isn't a whole lot you are going to be able to do about it.
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i dont want to go through the hassle of going through them just to find out that this is a re-occuring issue anyway.
this happened before and after the gb update that didnt make much or any difference to the reception.
this issue seems to happen everywhere but some places worse then others i mean sometimes i can get full signal in my living room but i go towards the back bedroom and bathroom and a signal cant be found at all, no 3g no G or H, nothing. even if im just watching my phone the signal can move about by quite a difference in just a few minutes worth.
i am prepared to root my phone if that will make a significant difference however ill probably need someones help with that as im still very confused with it all but that will be ok if it needs to be done, it needs to be done.
skype is the main issue i encounter, using it for work related talks means that using a normal phone is the only option and even then the desire Z doesnt perform that well with those tasks
just sent in the phone for repair... lets hope that this is just a one off random issue and doesnt happen again is there any other way to improve signals and signal strength?
Steve Jobs says "You're holding it wrong."
Rooting and changing radios can "possibly" improve it from what I've heard, but I tend to leave mine alone.
I assume this issue happens everywhere, and not just one location (as in your house)?
the issue happens frequently yea, i really hope its just a problem with the phone because if not ill be severely disapointed with the quality of the phone... struggling to do basic tasks such as making a call (even if it is a normal phone call or a skype phone call) should be expected to perform well.
i had a sony ericsson k750 before my htc and at least it wouldnt just lose signal mid-call or annoy me with limited connection notifications constantly and that wasnt even on 3g!
as ive mentioned before i was going to root to try to fix this issue but i just couldnt deal with that problem anymore i thought it was unacceptable to perform like that. lets hope this is just a one off and not the phone.
I am currently tethering over a 4g connection, and my internet is working fine, BUT I have a complete LOS for the cell signal. I think this could be a very important fact because we should be able to know some things by the fact that WiMax is working while the cell signal is altogether lost.
Hopefully, with this info, a solution is a little closer at hand.
Ok...when people say LOS do they mean Loss Of Service? Or Loss Of Signal?
Because if its the latter, that sht aint that bad. But if its the former...I'm glad I don't have it.
ms79723 said:
Ok...when people say LOS do they mean Loss Of Service? Or Loss Of Signal?
Because if its the latter, that sht aint that bad. But if its the former...I'm glad I don't have it.
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It is bad. People that get it have to reboot phone for it to come back and it kills battery life. Nit to mention missed calls and texts. It is a complete loss of service.
Sent From My Evo Killer!!!
Its 2 separate radios..
I had pandora going over 4g earlier for hours...but lost signal with a crossed out circle after about an hour. Pandora kept going but u couldn't make a phone call, ths.falls in line with the other poster. Im running eg30plus over latest 2.1 midnight.
Sent from my SPH-D710 using xda premium
As WhiteWidows stated, it's 2 different radios. The LOS people have posted over and over about is the ability to make/receive calls (which is what the OP posted about). The Wimax radio (4G) doesn't transmit phone calls. That's why you can do data on 4G and still make a call at the same time.
.....
Hi guys, this is one of my first posts but I've been a long time reader coming from the Evo 4G forums. I'm rooter using Zedomax v3 and experienced multiple LOS as well.
Last night I tried limiting the clock speed to 1ghz and setting the min at 400mhz. Strangly I now get slightly better reception and never had a LOS yet. Will continue to test out this theory and see if it's clock speed related.
I came about testing this since I ran mine at 1.6 for a while and not only would I get more LOS occurances, I would also get phone freezes lol. I tether and stream music a lot so wanted to keep it slightly underclocked to keep the temps down. Hope this helps as a temporary band aid for the LOS bug
It definitely makes sense that the two radios are separate...the point of my post was just to offer some more information to help figure out a fix.
If one radio fails while the other stays working, do we know that the problem is phone-related? Many posters have speculated that the issue may be on Sprint's end, so I wasn't sure if this info did anything to challenge or support that theory. Maybe it does nothing, though -- just throwing it out there!
Someone posted a log cat of a LOS. There's still some coding in the radio files that thinks there is a sim card. Says sim disconnected and result radio off
sent from my DAMN ET4G!!!!
Hopefully a solution is found soon, I've seen similar issues posted on various android forums. Androidforums, Sprint community and here. Wish I waited a bit to hear more user experiences....
Success100 said:
Someone posted a log cat of a LOS. There's still some coding in the radio files that thinks there is a sim card. Says sim disconnected and result radio off
sent from my DAMN ET4G!!!!
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Has anyone tried editing the build prop to manually change the preferred network from wcdma to CDMA auto? Maybe that'd fix that issue
I have been on my current SGS2 stock out of the box for over a week now and have not had any LOS issues, or missing texts, or data not working, or missing phone calls, etc.....
I have been using wi-fi, 4G, 3G, have an Airaive, went to an area where there is no Sprint service and phone roamed fine and then went back to Sprint service when available.
I have been unable to replicate the LOS issue on my current phone through all possible ways of using it.
My first SGS2 was also fine until I rooted it which then gave me an LOS within 12 hours of doing so.
If someone has a another sure way to get an LOS, I am willing to try it on my stock, never rooted phone but I don't think there are any other situations I can try that I haven't already......
Time.I have went 3 days without a los then 2 in same day.It is all random
I currently have an HTC One Max that I will be returning after basically leasing it for a year from Sprint *sigh*. I am interested in picking up the Note 4, and am curious to what issues anyone that currently owns one is having. I have seen reports of GPS issues and dropped calls, so can anyone confirm this or mention any other problems that they may be experiencing. Also interested in the overall experience with the phone, besides few developers. Any input would be appreciated as it will either be this phone or the m9, but I would like to keep a larger screen .
Thanks in advance
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
w7excursion said:
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
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Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
Yea I know. Something I thought about before getting it. That's one thing I'll miss a lot coming from my s4.
w7excursion said:
A few people saying they've dropped calls doesn't mean anything imo and I haven't read anything about gps problems either. I love my N4. No regrets.
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I was reading the dropped calls and GPS issues on Sprint's forums for the phone, but that's why I figured the best place to find out would be here . Thank you for the info.
pcmanager said:
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
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This is the same with my One Max, which I haven't ran into to many scenarios where its been an issue. Would be nice if Sprint were to fix the problem with voice and data that they created. I have read articles about them rolling out a volte solution in the near future, but I am not holding my breathe.
I've had mine for a week or so now and I've run into several situations where people say they've tried to call me but my phone never rang nor did it notify me that I'd missed a call. Still working on trying to figure out if it's the phone or Sprint or something wonky with the rom I've been running.
pcmanager said:
Be aware it's a spark phone so you don't have voice and data simultaneous while on the NOW NETWORK
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If i turn off LTE and just go with 3g....
will i have voice and data simultaneously? ??
thanks
jimmbomb said:
If i turn off LTE and just go with 3g....
will i have voice and data simultaneously? ??
thanks
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No it will not work as I just tried it, so hopefully Sprint fixes this issue sooner or later.
I am on AEX 4.4. I always had unstable signal but recently people started complaining that they can't hear me well on call and Ive been noticing the signal icon bouncing a lot more.
How could this be fixed? I read 'baseband' somewhere but a) I am not confident that that's the solution and b) I can't find a guide on doing it properly.
I would really really appreciate some advice here! Thank you!
Ah, I ordered the phone from China and I am in Europe, if that is important
Hello,
Is there any modems that I can try loading to improve reception? I had a Moto Z Play before this and got great reception. Now, when I visit my second company site, sometimes I wont get texts or calls for hours because I am not getting reception... In my main company location, I struggle to get reception too, but it works...
Maybe any Rom suggestions that may improve my reception?
Thanks!
Joshua
EspElement said:
Hello,
Is there any modems that I can try loading to improve reception? I had a Moto Z Play before this and got great reception. Now, when I visit my second company site, sometimes I wont get texts or calls for hours because I am not getting reception... In my main company location, I struggle to get reception too, but it works...
Maybe any Rom suggestions that may improve my reception?
Thanks!
Joshua
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Click to collapse
well i'll go ahead and tell you that Oos will give you slightly better signal than most custom roms (at least in my experience). but thats not saying theres not anything out there that I haven't seen...... but AFAIK no.
Stay on OxygenOS, but you can't do miracles because our op5t is not exactly a champ in signal reception. In my experience it's easily beaten by Xperia xz1 and Galaxy S7, and that is something the "reviewers" forget to mention, though.
Agreed with the latest 2 comments, nothing much you can do, but I've tried several roms, and found out the best experience is yet with OOS roms.
Aanze said:
Agreed with the latest 2 comments, nothing much you can do, but I've tried several roms, and found out the best experience is yet with OOS roms.
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I have T mobile, and a left over Oneplus ONE at home, so I am going to upgrade up to the 6T and sell off this 5T, breaking even... Lol
Such a shame... Thanks for the reply's guys!
Hey All ,
I dont really have bad reception but when my signal drops like gone and I get back into a better area it takes forever to reconnect. Sometimes i just toggle flight mode but it's really annoying . Is this my 5t having a hard time or could it be a carrier thing ? Using O2 in Germany
Thanks
BigLuck1977 said:
Hey All ,
I dont really have bad reception but when my signal drops like gone and I get back into a better area it takes forever to reconnect. Sometimes i just toggle flight mode but it's really annoying . Is this my 5t having a hard time or could it be a carrier thing ? Using O2 in Germany
Thanks
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Same here, I feel your pain, my car is parked in my garage where I have no reception at all, every time I get out with my car it takes forever to reconnect and for Waze to find traffic information.
Not your device bro, not your carrier either, just regular OP5T daily issue. Using Orange in France.