Edge of screen touches not registering - Google Pixel 2 XL Questions & Answers

Anyone else having issues where touching the edge of the screen but the phone not registering it?
Like in chrome or gmail or any other app that has the menu button at the top right of the app. I hit the 3 dots but nothing happens. I've even tapped multiple times in a row with nothing registered.
Seems I have to go further into the screen where the curved part stops and the screen goes back flat before the touches are registered normally.
I'm curious if this is normal or not, I'm seriously considering returning the phone for this so I want to know if it's just me or not.

Getting the same thing on mine. Only really noticed it on the keyboard trying to get characters on the very right edge. Already got used to it though and just changed how it tap those characters. Should really be fixed by Google though - even if it's just a software sensitivity thing. You're the first other person I've heard of that has seen this though, so....not at all sure how common it is.

I've noticed it to a few times, particularly in the top right corner.
Sent from my Pixel 2 XL using Tapatalk

Yep. Happens on the right side constantly.

Yes, a game that I play doesn't scale properly for the different ratio, and not only am I missing stuff hanging over the edges, but I also can't tap on stuff right at the edge. I am definitely remembering why I don't usually get day one phones (or 2nd generation phones, it seems like the 1st gen is always cool but lacking, 2nd has all the features but none of them work, and 3rd they finally fix all the problems... 4th and later are then usually boring).

Anaelith said:
Yes, a game that I play doesn't scale properly for the different ratio, and not only am I missing stuff hanging over the edges, but I also can't tap on stuff right at the edge. I am definitely remembering why I don't usually get day one phones (or 2nd generation phones, it seems like the 1st gen is always cool but lacking, 2nd has all the features but none of them work, and 3rd they finally fix all the problems... 4th and later are then usually boring).
Click to expand...
Click to collapse
Unless it's the Moto X you're talking about.
Gen 1 was the best. 2 had some new features but the look got butchered. 3 was a complete mess thanks to Lenovo. 4 after a 2 year hiatus isn't even an X. Just a Lenovo phone wannabe using their purchased Moto brand name and X line. lol
RIP Moto

Yup, I am having the same issues.

I have noticed the same problems as well.
And in Play Music when I try to touch the 3 dots on the album art to select download it jumps down thru the library?
I have also noticed that when using navigator for walking and carrying it in my pocket when I pull it out to check the screen it sometimes takes a while for the screen to come on?

No issues here.
Are you using a screen protector or anything?

dsmitty166 said:
No issues here.
Are you using a screen protector or anything?
Click to expand...
Click to collapse
No screen protector here. Touch response is terrible on my phone. Takes 2-3 taps for the screen to respond on certain things.

dsmitty166 said:
No issues here.
Are you using a screen protector or anything?
Click to expand...
Click to collapse
No screen protector. I am using a case, but I took it off and tested and get the same problem without the case too.

Noticed the same thing here on both the left and right side particularly when using the keyboard.

I've noticed something else though, I can run my fingers along the edge and it will scroll. But tapping in the same spot doesn't register so I am thinking it is software filtering out the touches.

shark1987 said:
I've noticed something else though, I can run my fingers along the edge and it will scroll. But tapping in the same spot doesn't register so I am thinking it is software filtering out the touches.
Click to expand...
Click to collapse
I noticed the same thing. tapping on the far right edge doesn't register anything, but pressing and scrolling up/down, there will be a small delay and then it'll start scrolling. Pretty annoying, but should be fixable.

Same problem here... Notice it mostly on lower right. Keyboard and thumbs up in the messenger.

Same with me. I had extreme difficulty registering a key-press when typing a '0' on my keyboard earlier today. As on a normal keyboard, the '0' is on the right edge.
I cannot however seem to recreate the issue now.
Has anyone tried contacting Google support regarding this?

Thought I was imagining it, but it keeps happening to me as well.

dude_savage_89 said:
Same with me. I had extreme difficulty registering a key-press when typing a '0' on my keyboard earlier today. As on a normal keyboard, the '0' is on the right edge.
I cannot however seem to recreate the issue now.
Has anyone tried contacting Google support regarding this?
Click to expand...
Click to collapse
I contacted Google support about the issue and they offered to replace my device with a new device.
Sent from my Pixel 2 XL using Tapatalk

Just found this app https://play.google.com/store/apps/details?id=com.mycompany.anton_mokshyn.touchscreentest which lets you test the touch screen detection. With it I'm finding that the edges of the screen often require two touches to get them to register. I'd be interested to hear what others are seeing.

I feel like I'm the only one who got a non defective pickle. I've literally experienced none of the issues going around in these forums. Thank you lawd

Related

[Q] Xperia arc screen too sensitive?

Hi all,
I simply love this phone, but I'm facing a situation that my screen is too sensitive. The home screens were so sensitive a few programs were started without my knowledge. It got better after I switched to Launcher Pro.
However, it is still too sensitive in other areas. When I'm scrolling down, say, the apps in Market, I'll always end up selecting a few items accidentally before I reach the end of the list.
I've used HTC Desire in the past and I'm quite sure the problem is not due to me.
Does anyone else face the same problem, or I have a hardware problem? Or software problem? Can I be tweaked by any means?
Any feedback would be useful! Thanks!!!
KG
I faced this problem before... while swiping, apps accidentally open. But instead of "too sensitive" i thought it's insensitive... because a short swipe was sometimes interpreted as a tap (maybe because the swipe was not fully detected?).
Anyway, I had 2 layers on my device... the pre-applied sheet and another screen protector that came with the box.
I removed the second layer, leaving only the pre-applied sheet, and all is well again... no more accidental "taps"
vincent.hsy said:
I faced this problem before... while swiping, apps accidentally open. But instead of "too sensitive" i thought it's insensitive... because a short swipe was sometimes interpreted as a tap (maybe because the swipe was not fully detected?).
Anyway, I had 2 layers on my device... the pre-applied sheet and another screen protector that came with the box.
I removed the second layer, leaving only the pre-applied sheet, and all is well again... no more accidental "taps"
Click to expand...
Click to collapse
Dude, you mean the cause was the screen protector that came with the phone???
kargtan said:
Dude, you mean the cause was the screen protector that came with the phone???
Click to expand...
Click to collapse
For my case, maybe 2 layers is just too thick
I'm having the same problem. And that solution seems to make sense. I would give it a try, but if the problem still occurs, I'd be wasting one screen protector..
zha1 said:
I'm having the same problem. And that solution seems to make sense. I would give it a try, but if the problem still occurs, I'd be wasting one screen protector..
Click to expand...
Click to collapse
That was how I solved my problem. I actually put on the spare screen protector because when I got the set I didn't realize there was already a pre-applied layer.
Don't blame me if it doesn't work for you
perhaps some of you guys just have the shakes?! ;-p
I guess the screen is never to perfect for everyone.
kargtan, I've noticed the same about the tap sensitivity - I often accidentally "tap" when I mean to swipe. Came from an iPhone 3g and didn't notice this on that device. Might be a matter of getting used to it, not sure. Have you gotten any feedback from others in other forums?
I've noticed this too, and put it down to the screen protector. It's not android OS causing it, never had the problem on my htc hero...
However, now that i've gotten used to the phone it doesnt do it any more - guess my brain has automatically trained itself to drag the screen a little bit more firmly or something.
One thing i have noticed about the arc is: because the bezel around the screen is so thin, i often accidentally launch apps just by holding it. My fingers wrap around slightly & touch the edges of the screen.
Does any of you have problems while trying to swap a screen from another and instead of swapping you get like a "bounce" and stay on the same screen? because that happens to me all the time, I came from an htc Legend and this is making me crazy !
btw, this happens to me if I hold the phone with my right hand and try to do the swapping with my thumb, the only way to get it right is to hold the phone with my left hand and use the index of my right hand
Screen too/not sensitive
Hi guys,
I think the problem arises from the slowness of the phone, not "too sensitive". I used to use the HTC Desire in the past and I was very used to the screen scrolling very quickly. In contrast, the arc is slower and hence the screens don't scroll as fast and hence my way of handling the Desire would cause the problems stated.
I did a few things since my last posting and it seems better now:
Replace the SE Home with Launcher Pro - this seems to have improved on the speed of the phone, and hence better responsiveness to the touch.
Rooted the phone and uninstalled some stock programs.
Removed useless widgets on the desktops.
Adjusted my way of scrolling as someone has suggested.
This is quite frustrating at times, especially so because other than this problem, this phone is a gem, especially its form factor, the sound quality and most importantly, the quality of the camera.
I might sell the phone once the company issues me with a Blackberry (DANG!), but I am kinda unwilling because I have been taking lots of photos with my Android phones and these photos are generally well-liked by my Facebook friends.
agree with bezel thing and hard to use thumb.
noticed arc screen (the screen guard perhaps ) easily get oily and slippery.
had to wipe phone and wash hand so often that make me like some sort of disorder.
Don't know why you guys seem to be having problems... I don't have any issues with my screen swipes at all... smooth and fast.. both on stock and Launcher Pro..
Same deal here. But that's because the screen is sensitive beyond the display area including the black border, and the edge is too narrow. When I use one hand swiping or tapping, the palm of my hand touches the black border. The screen registers two touches in quick succession and thus jumps.
In Phone keypad, enter *#*#7378423#*#* (the numbers mean SERVICE word in keypad), you can go into test mode. Select [Service test]->[Touch Screen] to test the badly touch screen of SE Phones.
You will discover when you swipe the edge of touch screen, the touched result is very not satisfied. The lines you swiped will not accurate and appear like jags, or stick on the edge of the screen.
The touch panel made in China...? ;-)
Me too!
Hey!
i also have a xperia tipo....and i too have the sensitive problem
Could also be a kernel problem?
I remember I installed a kernel a while back that would make my screen hypersensitive; just hovering over the screen would already activate it!
I don't remember which one, it was back in the GB days. But I'm pretty sure it can be changed in the kernel.

Touch screen sensitivity..do i have possibly have a problem?

it started out a few days ago. I started to feel like my touchscreen is not as responsive as usual.
I noticed numerous times it felt like my swipes as well as my touch (say when i want to open a specific app) are not being registered properly. Now the way i recall my samsung galaxy s, it would register a click sometimes even when you're hovering about 0.5mm to 1mm above it. So with that in mind, i thought i would try to do that with my one x. I would hover my hand slightly above it, and no response - NOTE: THIS IS NOT THE PROBLEM JUST YET.
Anyways, seeing as hovering over it doesn't work (which is not a problem imo) i would proceed to touching the screen, however i touch it without applying any pressure, i could even swipe and it WOULD NOT switch over to the next screen. I could touch the screen and the application would NOT register my fingers. However, after applying more pressure it suddenly gets registered. Even though the pressure i have to apply is just slight, Isn't this how a resistive touchscreen is supposed to behave and not a captivate touchscreen?
I thought that's because of my screen protector, i took it off and gave it 2~3 days and the issue remained.
Now my question(maybe even a favor) to you guys is as follows.
1. Try to click on an app, however, do this without applying any pressure, simply touching your touchscreen (might have to do this slowly). Does it respond? Or is it the same with with you as it is with me?
2. Please report in on the behavior of your touchscreen.
NOTE: I just want to know if my touchscreen is behaving normally or not. I do recall a better experience, actually if anything i was very happy with my one x's screen and this is simply annoying. Espeically when i have it on a soft surface and i push my screen, normally a soft surface tends to bulge in upon pressure.
It could take three touches for that freaking thing to register it if my phone is lying on a pullover or whatever else that's soft. Lately i'm not really happy with how webpages scroll up or down either, feels as if my swipes are lightly registered thus a sluggish movement upward or downward.. I hope this is not yet another issue that i have to deal with because my unit already had a wifi defect and, despite being happy with this device it might be my last. It's just too troublesome. Unless my stupid provider replaces it but i could keep dreaming.
shadehh said:
... Now the way i recall my samsung galaxy s, it would register a click sometimes even when you're hovering about 0.5mm to 1mm above it.
1. Try to click on an app, however, do this without applying any pressure, simply touching your touchscreen (might have to do this slowly). Does it respond? Or is it the same with with you as it is with me?
2. Please report in on the behavior of your touchscreen.
Click to expand...
Click to collapse
0,5 - 1mm ? do you even realize how big this distance is? No way the SGS would register that... or react on that. (I come from that phone too)
with that in mind, my One X is much more responsive as the SGS or any other phone I had.
And no, I do not need to press. As the slightest pressure gives my screen ripples. not possible.
Either try another kernel if you have some custom one, I know there was some problems with those sometimes. Or factory reset if you are stock and then return it?
PAGOT said:
0,5 - 1mm ? do you even realize how big this distance is? No way the SGS would register that... or react on that. (I come from that phone too)
with that in mind, my One X is much more responsive as the SGS or any other phone I had.
And no, I do not need to press. As the slightest pressure gives my screen ripples. not possible.
Either try another kernel if you have some custom one, I know there was some problems with those sometimes. Or factory reset if you are stock and then return it?
Click to expand...
Click to collapse
Well maybe i exaggerated the hovering part but within a certain (very small distance, probably 0,2 maybe even 0,1 the screen would react).
I've been from viper, to jelly bean roms, to ARHD and Maximus. Same thing.
edit: actually, 0,5 mm is hardly anything if you look at how big a mm is and put and reduce the distance by 50%, anyway that's not the discussion http://www.meb.uni-bonn.de/Cancernet/Media/CDR0000578121.jpg
Hover taps/clicks happen, I'm sure I haven't touched the screen a couple of times but it responded to what I wanted to do. Anyways, try this app called touchscreen test to confirm your issue.
death__machine said:
Hover taps/clicks happen, I'm sure I haven't touched the screen a couple of times but it responded to what I wanted to do. Anyways, try this app called touchscreen test to confirm your issue.
Click to expand...
Click to collapse
So you are implying that hovering touch seems to work on your Hox?
Hovering also works with my HOX. And I don't have to use any pressure, hardly even touch the screen.
Sent from my HTC One X using xda app-developers app
Same here. Hardly touching screen and still responds. I'm running stock 1.29.
Sent from my HTC One X using xda app-developers app
..mhm well how should I go on about this? I mean the people at the shop are not the brightest.. I gotta send it in though. It is annoying
Sent from my HTC One X using xda app-developers app
Tell them the digitizer is faulty and needs to be changed.

Touch too sensitive! issue?

I've tried to change the touch feedback setting to long/medium/short but nothing changed.
I attach a video that show what is the problem with the screen/digitizer - when tapping and keep touching (holding) the screen look at the X axis - its not constant as it should be.
The finger hold stable and not moving, but at the screen the dot moving.
I've checked 3 other G4 devices, all of them don't have this issue.
There is no screen protector (neither the one that comes with the device)
Most of the problem is at the top left of the screen, the bottom right is pretty stable.
Its very annoying while use brush/paint, zoom pictures, playing horizontal mode the left side (top of the screen) dosn't work because of this on some games.
Anyone else had this issue?
What is that problem and how do I fix it?
Is it a software / hardware problem?
There is something to make it better? anyone notice this issue?
My g3 was real bad like this it was software changed from kernal to kernal. not really rom to rom. And g4 is horribly over sensative
I have the same problem, for me it's probably hardware and software, because it was better before V20D, but I still had the problem, now it's worst. LG tried to hide this ****ty screen with software. But I repeat it's first an hardware problem... All my left screen is bad and not stable, more than yours.
Try the app "Ghost Touch Tester" and in developer mode activate "Show Touches"
This is very disappointing, reminds me the first android devices at 2010 with the bad touch screen.
Its not that worst, but you expect a smoother and better quality for device on this level.
I guess its a hardware issue, 2 other devices that I've checked dosn't have this issue (of too sensitive touch) even with tempered glass screen protectors.
The left and the top sides are most sensitive then right buttom.
Maybe kernel would fix it, anyway same story with ver. 5 and with the new 6.
Any ideas if there is something to do?
Have a 2 years warranty but I believe they "won't find any problem".
PsyOr said:
This is very disappointing, reminds me the first android devices at 2010 with the bad touch screen.
Its not that worst, but you expect a smoother and better quality for device on this level.
I guess its a hardware issue, 2 other devices that I've checked dosn't have this issue (of too sensitive touch) even with tempered glass screen protectors.
The left and the top sides are most sensitive then right buttom.
Maybe kernel would fix it, anyway same story with ver. 5 and with the new 6.
Any ideas if there is something to do?
Have a 2 years warranty but I believe they "won't find any problem".
Click to expand...
Click to collapse
My g4 is pretty bad when trying to type i mispell all kinds of crap and i got the glass on too
My G4 is very difficult to scroll with. It constantly opens links, instead of scrolling. Tried changing the Acessibility settings for response time to slow, and also the pointer speed, but it didn't work. Very frustrating. I almost wonder if someone paid LG to make sure more links get opened. Seems kind of convenient that the end result is you click on almost every single link.

Touchscreen issues

I wonder whether this issue exists only between me and my note7..
Very often I'd have to press same thing (be it button, link, key) an extra time for the phone to actually act on it. At first thought it had to do with the way I was holding the curved screen but it does the same when it's sitting on the table for instance. Kinda reminds me of the nexus 7 similar issues a few years back.
I have tested the touchscreen already and all seems to be fine, in a test environment that is all touches register ok.
So what do you think about this, could it be just some fancy lag?
Sent from my SM-N930W8 using Tapatalk
I'm having a similar experience with mine. It's not particularly annoying, but it's noticeable on a regular basis. I feel like Nova is also behaving a little differently (slightly off with accuracy when I drop icons) which I thought might be related.
I have seen the same issue. Every once in a while I have to re-select a link or touch an option one more time to get it to register. Hopefully this is just first release bugs that eventually get worked out. Not a big deal, but a tad annoying.
same experience here... encountering keyboard lag as well....
Yep ... I can confirm getting this on mine. I thought it was the screen protector at first
Could anyone confirm that the touchscreen input is lagging? I'm using the app 'art canvas' with the spen and when drawing a line around the screen it misses parts of the line, try it and please let me know if it's supposed to act that way.
alltaken123 said:
Could anyone confirm that the touchscreen input is lagging? I'm using the app 'art canvas' with the spen and when drawing a line around the screen it misses parts of the line, try it and please let me know if it's supposed to act that way.
Click to expand...
Click to collapse
The pen is the worst here. I even removed the first screen protector still have touch registration issues. Interestingly test apps such as YAMTT work fine. Did you also test the touchscreen with a similar app?
Sent from my SM-N930W8 using Tapatalk

Question Pixel 6 Pro screen sensitivity issue, maybe?

I had the 4 XL from release until I got the 6 Pro a few weeks ago and all the styluses I have and even my finger will often click an item or link instead of scrolling the page up or down. Never saw this on the 4 XL.
No, I don't have a screen protector.
Yeah, have this too. If I want to go a page back it sometimes goes two steps back and the vibration Motor counts 2 times instead of 1 time. Very bad feeling. So if I'm in a Signal or WhatsApp conversation and I want to go back to main window I land on my desktop. That Happens a lot to me and I can't find an option for this. Sometimes on pages where I wanna get down I also click on links. Same thing like you.
Does not happen to me whatsoever. I love my pixel 6 pro.
No problem like that for me. Do you have a screen protector?
Nope, no screen protector.
I'm unable to replicate this
Happens every 5 to 8 times. It's not so cool. I reduced the sensitivity of gesture's. Don't know.
KornY10 said:
Happens every 5 to 8 times. It's not so cool. I reduced the sensitivity of gesture's. Don't know.
Click to expand...
Click to collapse
I couldn't use one handed mode if I increased display size ...maybe mess about with that setting
Seems good to go... couldn't replicate it.
Tanquen said:
I had the 4 XL from release until I got the 6 Pro a few weeks ago and all the styluses I have and even my finger will often click an item or link instead of scrolling the page up or down. Never saw this on the 4 XL.
Click to expand...
Click to collapse
Also having this issue and just thought my thumb was dry with the colder weather at first, but I discover it happening ALL the time.. Changed settings, etc to no avail.
KornY10 said:
Yeah, have this too. If I want to go a page back it sometimes goes two steps back and the vibration Motor counts 2 times instead of 1 time. Very bad feeling. So if I'm in a Signal or WhatsApp conversation and I want to go back to main window I land on my desktop. That Happens a lot to me and I can't find an option for this. Sometimes on pages where I wanna get down I also click on links. Same thing like you.
Click to expand...
Click to collapse
Exactly
EeZeEpEe said:
No problem like that for me. Do you have a screen protector?
Click to expand...
Click to collapse
Nope, no screen protector. I've been pretty lucky and never really scratched my screens. I've tried the hard class and the film type protectors in the past but I'm old enough now. I think I'll just get a new phone if I really scratch it. It's so much nicer using the phone without a case or screen protector. I just use the lens cloth pouch when I put it in my pocket.
galaxys said:
Seems good to go... couldn't replicate it.
Click to expand...
Click to collapse
I don't know what to tell you guys. It happens a couple times a day. I might be able to go a day without it happening. Maybe the rounded edges are touching my hand at the same time. I'm using my other finger or stylus or something. I don't know. All I know is none of the other phones I had and I've had basically every single Google phone, didn't do this that I can remember.
I'm having the same issue. Very annoyed how often it happen during games. Notice it most play Hill Climb Racing 2. I hope it is just a software issue.
Google support couldn't help. I recognize that I had enabled the dev. options Window animation scale to 0.5 to speed up things. So I disabled the developer options and set everything back to 1.0 . This helped a little bit because of the slow speed of animations. But I recognize the vibration motor often to count 2 times instead of 1. But with slow speed in animations its not so critical. But if you say u don't have it... Just join Gmail and swipe back, 20 times, I think u recognize maybe one or two times that the vibration counts 2 times, you will feel it. Just try it. But with everything on standard you will maybe not see this problem but you will feel it. I hope it's a software thing.
yeah I have the same at times although not that often, it seems to occur when you are clicking on something on the rounded edge, I was clicking on something the other day and it bumped me to home in the browser, and I don't believe I clicked near the home button, zoomed in on the page and then was fine
I see it when just scrolling in news feeds. It will randomly open the link where I totally clicked and dragged. My 4XL never did this and it had a screen protector. It did not work well with a stylus until using the Increase Touch Sensitivity setting. I tried it on the 6 Pro just to see and it did not help.
Same story, the screen is too sensitive although the setting for it is off. It's highlighting the text or hitting the links while scrolling in browser or Amazon or anywhere else. I have hydrogel screen protector installed. Very annoying.
Tanquen said:
I see it when just scrolling in news feeds. It will randomly open the link where I totally clicked and dragged. My 4XL never did this and it had a screen protector. It did not work well with a stylus until using the Increase Touch Sensitivity setting. I tried it on the 6 Pro just to see and it did not help.
Click to expand...
Click to collapse
Yes! This!
leafar1606 said:
Same story, the screen is too sensitive although the setting for it is off. It's highlighting the text or hitting the links while scrolling in browser or Amazon or anywhere else. I have hydrogel screen protector installed. Very annoying.
Click to expand...
Click to collapse
And this.
Even effects typing.. I actually just tried increasing the touch sensitivity and it helps slightly. (I have *no screen protector on my 6P)

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