Develop Bugs

HTC Sync not working any more

I was happily running HTC Sync 2.0.33 with Froyo + Sense ROMs and i installed the new HTC Sync 3.0.5372 (Im running an XP PC)
After it installed ok it would not detect my phone. In Device Manager i have a "My HTC" device under "Android USB Devices".
I also noticed i have a USB Drive but i cannot access it as my phone is in Sync mode and not Disk Drive mode.
I uninstalled and put on the older 2.0.33 again and that would not detect the phone either.
I installed HTC Sync 3.0.5372 on another XP PC and its fine on that , it is detect straight away, so i know its not the phone
Any ideas or is there an alternative sync program I can use to sync with Outlook 2007

[Q] HTC DESIRE 816 USB driver problem

Hi, My HTC Desire 816 is about 2 weeks old. I've had problems connecting the device to my personal computer (running Windows 7). I've reinstalled HTC Sync Manager several times, turned on USB Debugging, and even switched cables and ports but to no avail. When I try to update the driver, Windows faces an error saying it's unauthorized to install the driver for the device. However, the device connects perfectly to my office laptop also running Windows 7. I am able to transfer files on that system but not on my personal computer. The HTC website also has been of no help, except for asking to reinstall HTC Sync Manager. Please help. Thank You.

me too, need help

Tethering & Internet Pass Through
I have installed the latest version of HTC Sync Manager for my Desire 816 on Windows 7 and tried it on Windows XP as well.
When I connect my device for the first time after that,the drivers install automatically.
My system is recognizing the phone as a mass storage device.
But when I select the 'Internet pass through' connection type, it doesnt connect and after some time gives the error as
"Either you dont have the latest HTC drivers or ,,,,,,,,,,,,,,please get latest drivers by intalling latest HTC sync manger from the website"
I have tried to uninstall and re-install the HTC sync manager several times but had no success with Internet Pass through.
Might be the issue with the drivers,cant understand the reason.
Can anyone help me out with this.

I have also the same problem.

StarKnife said:
Hi, My HTC Desire 816 is about 2 weeks old. I've had problems connecting the device to my personal computer (running Windows 7). I've reinstalled HTC Sync Manager several times, turned on USB Debugging, and even switched cables and ports but to no avail. When I try to update the driver, Windows faces an error saying it's unauthorized to install the driver for the device. However, the device connects perfectly to my office laptop also running Windows 7. I am able to transfer files on that system but not on my personal computer. The HTC website also has been of no help, except for asking to reinstall HTC Sync Manager. Please help. Thank You.
Click to expand...
Click to collapse
I am pretty sure that you guys have already tried all those, but just wanted to remind you all again as a benefit of doubt. HTC sync manager will install the required drivers usually, but in some cases due to firewall or any antivirus systems within our computer, only few files will get installed and other will get blocked. The best way to tackle this problem is to follow the below steps
1. Uninstall the HTC related drivers if installed partially previously.
2. Reboot the system - which is must
3. Then turn of your firewall or internet security or antivirus on your computer for 10 min or more
4. Connect the HTC 816 to computer using the different USB port that is not used before. (Every new USB port needs installing drivers. So hopefully this might help)
5. Install the HTC sync manager
Hopefully it should recognise. If not, try following the same steps with different USB cable.
Hit thanks if I helped you so that I will know the above steps worked for you guys too as they did work for me personally. All the best.

After CM11 flash, device not shown on pc.

So after flashing CM11 I can no longer transfer files to my HTC One X, I tried uninstalling all the old one and installing the latest HTC Sync Manager but when I connect my phone now it opens sync manager but then proceeds to say that no phone is connected. Neither can I find the device in windows explorer.
What now since the PC recognizes the device in Device Manager but wont let me manage it.

mzieberts said:
So after flashing CM11 I can no longer transfer files to my HTC One X, I tried uninstalling all the old one and installing the latest HTC Sync Manager but when I connect my phone now it opens sync manager but then proceeds to say that no phone is connected. Neither can I find the device in windows explorer.
What now since the PC recognizes the device in Device Manager but wont let me manage it.
Click to expand...
Click to collapse
Disable adb debuging and you will see the device

Thant said:
Disable adb debuging and you will see the device
Click to expand...
Click to collapse
still nothing

Bump

[Q] Htc connected as a "media device"

Hello everyone,
First of all, I'm sorry for my low level of english, I'll try to explain my problem correctly
I have an Htc One Mini 2 since few days and when I connect the phone on my computer, it's recognize as a "media device" and not as a USB storage. So, I can't transfert files, create folders etc.
I'll try to solve that by activating the debugging mode and updating my drivers but it doesn't work :crying:
Do you know how to proceed?
Thank you for your help

Wrong device section. You want this one: http://forum.xda-developers.com/one-mini-2
But MTP (media transfer protocol) has been standard on Android since Jellybean, and USB mass storage is no longer used. Either install HTC Sync from the HTC website,, which will also install the drivers.. Or alternately, if you are using a Windows PC you should be able to find the device on Device Manager, then select the option to manually select the driver. Then pick Generic MTP Android Device.

Windows 10 HTC one M8 usb connection

Hi everyone,
I'm new and searching for help to connect my new HTC one M8 to my PC(OS Windows 10, installed not updated) via USB.
After installing the HTC Sync Manager with its drivers windows won't recognize my device but after updating the driver the error becomes:
Windows found driver software for your device bbut encountered an error while attempting to install it
HTC MTP Device
An error eccurred during the installation of the device:
The driver installation file for this device is missing a necessary entry. This may be because the INF was written for Windows 95 or later.
I have tried all of the solution over the internet:
-reinstall htc sync (after uninstalling all the drivers, obviously)
-copy usbstor.inf and .pnf file from a pc that recognizes my phone
A thing I observed was that when I enabled the USB debugging mode HTC Sync runs, so the phone is recognized, but the driver can not be installed.
I have tried the phone connection to another PCs and OSs: another Windows 10 and Ubuntu and it works, the problem is my os...