Hi everyone,
I'm new and searching for help to connect my new HTC one M8 to my PC(OS Windows 10, installed not updated) via USB.
After installing the HTC Sync Manager with its drivers windows won't recognize my device but after updating the driver the error becomes:
Windows found driver software for your device bbut encountered an error while attempting to install it
HTC MTP Device
An error eccurred during the installation of the device:
The driver installation file for this device is missing a necessary entry. This may be because the INF was written for Windows 95 or later.
I have tried all of the solution over the internet:
-reinstall htc sync (after uninstalling all the drivers, obviously)
-copy usbstor.inf and .pnf file from a pc that recognizes my phone
A thing I observed was that when I enabled the USB debugging mode HTC Sync runs, so the phone is recognized, but the driver can not be installed.
I have tried the phone connection to another PCs and OSs: another Windows 10 and Ubuntu and it works, the problem is my os...
Related
I'm trying to root my HTC Desire but falling at one of the first hurdles: I'm not able to install the driver software, I see the following error:
hxxp://i.imgur.com/5n720Wi.png
I'm running Windows 8 64-bit, and I'm trying to follow the steps to root as described here: androidforums.com/desire-all-things-root/300866-guide-rooting-htc-android-2-2-1-lower-unrevoked-windows-updated-20th-december-2012-a.html
I've installed HTC Sync and uninstalled HTC manager, and uninstalled Dropbox. I can connect to the Desire via USB both in HBOOT (with a successful USB connection message) and in regular Android OS.
I experimented with a couple other drivers - "Universal_Naked_Driver_0.72.zip" and "Acer_A1.win8.usb_drivers.x86_x64.rar" I found mentioned elsewhere.
Are there other drivers available? Any other advice for me to root this for the first time?
I have posted sometime earlier workaround to get it working on Win8, search.
Edit:
http://forum.xda-developers.com/showthread.php?t=1961823&highlight=windows+8+drivers
outofbandii said:
I can connect to the Desire via USB both in HBOOT (with a successful USB connection message) and in regular Android OS.
Click to expand...
Click to collapse
That's not right. Because your screenshot shows an Android 1.0 Device and this means the Desire isn't connected correctly.
Uninstall ALL about HTC and Desire. start the device manager and there activate in the options show disabled Device. Than you look in EVERY directory for Android, Desire, HTC. And remove the Drivers. right klick, remove and than yes and make sure if there is a option that says complete delet the driver say yes.
For Fastboot drivers:
Start Desire in Fastboot, and than you connect to the PC. Normaly Win 8 searches for Drivers. Than it says nothing found. Try in the Device Manager right Klick on Android 1.0 - If there is something about HTC Bootloader with an ! than you have an diferent problem - and research for drivers -> Internet. Than it normaly should work. If not download these drivers directly from unrevoke.
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install directly from unrevoked.
and go to device manager, install drivers from PC. Also here make sure the unknown device is an Android 1.0 if the name is different pls tell us.
For Normal use:
after Fastboot works, you download the newest HTC Sync for Desire: http://www.htc.com/de/support/news.aspx?p_id=312&p_name=htc-desire
Ok run the installation BUT After you startet setup it says something like there are a few things missing befor installing. These are HTC Driver, something about Adobe, install these. After that the installer ask for some agreements for HTC Sync now you cancle the install, because all you need are the drivers and they are now installed. It should work now.
If there are some more problems let me know. I had some trouble with the ADB and fastboot drivers a week ago, too but now it works
I recently performed a clean install of Windows 7 64-bit on my PC.
I intermittently get the "Device Hardware ID Missing" error when connecting my phone. USB drivers were auto-installed by Windows when I connected my phone. I also installed the Android SDK and have attempted to update the USB drivers that Windows uses for my phone to those from the SDK. I have also tried installing the drivers available on Samsung's website.
What is the best way to remove all Samsung/Google USB drivers, prevent Windows from auto-installing drivers and clean install new drivers?
Hi there.
I picked up a refurbed Incredible 2 (running 2.3.4) and am trying to get it to connect to PC so I can move files across between the PC and either internal memory and/or microSD cards. I'm having no luck on Windows 7.
I changed the Default Connection Type from Charge Only to Media Sync / Disk Drive / HTC Sync (after installing the HTC Sync software - NOT the HTC Sync Manager, which apparently only supports the newer phones) to no avail. I've tried them all, and they all have the same issue. I've done this both with and without USB debugging checked, and with "Unknown Sources" ("allow installation of non-Market apps") checked. I've also tried uninstalling Sync, installing Sync Manager, trying again (no change), and then reversing it (uninstalling Manager, and reinstalling Sync) - again, no change. Sync does not see the phone while connected and in "HTC Sync" mode via the Default Connection Type (or anything else).
When I plug the phone in to the PC the PC shows a "USB Device not recognized" and sometimes I will get a "Driver did not install successfully" message. Device Manager is showing one Unknown Device with a "!" issue under the USB controllers category I'm assuming is the problem. There is also nothing showing up under the Disk Drives category in my Device Manager other than my hard disk, even though some of the guides I'm looking at say I should have something related to the phone in there.
I've tried connecting it with 2 different USB cables, just in case the one that came with it was not fully functional. I've used the second cable for data transfer in the past, so it should work. No difference.
I've restarted several times, with and without the microSD card installed. I've tried unmounting and remounting the card as well, no difference.
Am I missing some kind of Win7 drivers for the Incredible 2 that are not installed automatically and/or with the HTC Sync install? I've seen some references and links to HTC drivers that are apparently not on the HTC site, but I am very leery of downloading an .EXE from a random website and just installing it to see if it works. I'd think if this was necessary, it would be on the HTC site.
Anyone know what gives here? I can't think of anything else to try.
Am I a complete newb here, or is this potentially an issue with the refurb'ed phone?
Thank you very much for any assistance!
I use the driver linked on the revolutionary.io site (http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe) and I have never had an issue.
Sent from my DInc2...
update
Hi there.
I attempted this, but still no change. Do you know where this installs the drivers to, so I might try to manually point the Device Manager "Unknown Device" to them?
When I try to update the driver via Device Manager, however, it is telling me the following:
"Windows encountered a problem installing the driver software for your device.
windows found driver software for your device but encountered an error while attempting to install it.
'Unknown Device'
Windows has stopped this device because it has reported problems (Code 43)"
Thank you for any further assistance or ideas.
Doesn't matter where you place them but you'll need to go to control panel/system/device manager find the device with the issue and select update driver.... Then it should be recognized
Sent from my HTC Droid Incredible 2 using xda app-developers app
OP - do you have any other USB device drivers for other smartphone(s) installed on your PC? If so, uninstall all of them and reboot it clean.
Assumed that you are running VZW stock software - phone isn't rooted ?
Is your HTC Installer running this version - 3.0.0.007 - that's mine (have it running on W7 Pro and Ultimate on desktop & 2 laptop, no problems for me - I also have it running Win 8.
Uninstall HTC Installer & reboot - without connecting the phone. Turn off firewall & antivirus on your PC temporary, reconnect the phone & follow the prompts to reinstall HTC drivers. Once it's done, disconnect the phone & power down the computer.
Restart the PC and then reconnect the DI2 to it, hopefully - it will recognize the phone and allow you to connect & recognize the mSD card for data transfer, etc.
Please post any specific error messages as you see them. Good luck.
A common cause of "unrecognized USB device" is a bad cable. Try another. Or, try a different USB port on your PC.
Hi!
I have a very annoying problem. My HTC M8 is not recognized by my new Windows 8.1 Professional System.
If I connect the phone to my PC Windows plays the "new device" sound but nothing more happens. Neither in normal MTP-Mode nor in the USB debugging mode. I checked out the Windows device manager but the phone is not listed.
First I thought that it might be a problem with the Android Revolution HD 7.0 ROM, but the phone works on my notebook (Windows 7) without installing any special drivers. And my old Samsung Galaxy Nexus works with Windows 8.1.
I installed the HTC Sync Manager... didn't help.
I installed the HTC Driver package... didn't help.
I installed the Universal ADB Driver... didn't help either.
Then I tried different USB ports.. nothing
Ikarisan said:
Hi!
I have a very annoying problem. My HTC M8 is not recognized by my new Windows 8.1 Professional System.
If I connect the phone to my PC Windows plays the "new device" sound but nothing more happens. Neither in normal MTP-Mode nor in the USB debugging mode. I checked out the Windows device manager but the phone is not listed.
First I thought that it might be a problem with the Android Revolution HD 7.0 ROM, but the phone works on my notebook (Windows 7) without installing any special drivers. And my old Samsung Galaxy Nexus works with Windows 8.1.
I installed the HTC Sync Manager... didn't help.
I installed the HTC Driver package... didn't help.
I installed the Universal ADB Driver... didn't help either.
Then I tried different USB ports.. nothing
Click to expand...
Click to collapse
I had the same issue and I believe it's because the Samsung Gnex drivers are still on your computer. Use Wugfresh's Nexus Root Toolkit to completely uninstall all drivers related to the Gnex, restart, and then plugin the M8. Windows will most likely install all the necessary drivers automatically.
No, it's still not working. I removed ALL Samsung and HTC driver (with uninstaller and USBDeview), restarted my PC and plugged in my HTC. Windows plays the sound and USBDeview shows three new HTC devices with the assigned drive letters F: and L:. But the drives are not assigned and ADB cannot find the M8.
Ok, now it's getting strange.
I reinstalled the HTC driver again from the hasoon2000 website. And now, my M8 appears
under the available storage devices. But only when I disable the USB debugging! If debugging is enabled still nothing happens! :crying:
As a last try I have installed the "Universal ADB driver" again... didn't change anything.
I really don't know what's going wrong.
The M8 works on my Win7 notebook, my Win7 PC at work and it worked well on my develop PC (in a peaceful coexistence with my Samsung Galaxy Nexus), before I installed Windows8.1 (fresh install, no upgrade!) :crying:
Disable Windows driver signature enforcement in advanced pc settings then install these drivers via device manager.
http://www.mediafire.com/?i3lcm7dwl581518
ashyx said:
Disable Windows driver signature enforcement in advanced pc settings then install these drivers via device manager.
http://www.mediafire.com/?i3lcm7dwl581518
Click to expand...
Click to collapse
THANK YOU!!!!
It works! Great! Thank you so much!!
ashyx said:
Disable Windows driver signature enforcement in advanced pc settings then install these drivers via device manager.
http://www.mediafire.com/?i3lcm7dwl581518
Click to expand...
Click to collapse
I love you.
ashyx said:
Disable Windows driver signature enforcement in advanced pc settings then install these drivers via device manager.
http://www.mediafire.com/?i3lcm7dwl581518
Click to expand...
Click to collapse
Thanks for this
HTC One M8
Hi Guys!
I have the same problem with my HTC One M8 - can't connect it to my computer with windows 8.1
I've already disabled windows driver signature enforcement in advanced pc settings.
Please tell me how to then install that downloaded drivers via device manager.
When I try to update the driver and select the path to that driver, I receive a message : the best driver is already installed.
Please help me!
Thank you!
sorry for the noob question
ashyx said:
Disable Windows driver signature enforcement in advanced pc settings then install these drivers via device manager.
Click to expand...
Click to collapse
Where is the exact advance pc setting to disable this?
Hi, My HTC Desire 816 is about 2 weeks old. I've had problems connecting the device to my personal computer (running Windows 7). I've reinstalled HTC Sync Manager several times, turned on USB Debugging, and even switched cables and ports but to no avail. When I try to update the driver, Windows faces an error saying it's unauthorized to install the driver for the device. However, the device connects perfectly to my office laptop also running Windows 7. I am able to transfer files on that system but not on my personal computer. The HTC website also has been of no help, except for asking to reinstall HTC Sync Manager. Please help. Thank You.
me too, need help
Tethering & Internet Pass Through
I have installed the latest version of HTC Sync Manager for my Desire 816 on Windows 7 and tried it on Windows XP as well.
When I connect my device for the first time after that,the drivers install automatically.
My system is recognizing the phone as a mass storage device.
But when I select the 'Internet pass through' connection type, it doesnt connect and after some time gives the error as
"Either you dont have the latest HTC drivers or ,,,,,,,,,,,,,,please get latest drivers by intalling latest HTC sync manger from the website"
I have tried to uninstall and re-install the HTC sync manager several times but had no success with Internet Pass through.
Might be the issue with the drivers,cant understand the reason.
Can anyone help me out with this.
I have also the same problem.
StarKnife said:
Hi, My HTC Desire 816 is about 2 weeks old. I've had problems connecting the device to my personal computer (running Windows 7). I've reinstalled HTC Sync Manager several times, turned on USB Debugging, and even switched cables and ports but to no avail. When I try to update the driver, Windows faces an error saying it's unauthorized to install the driver for the device. However, the device connects perfectly to my office laptop also running Windows 7. I am able to transfer files on that system but not on my personal computer. The HTC website also has been of no help, except for asking to reinstall HTC Sync Manager. Please help. Thank You.
Click to expand...
Click to collapse
I am pretty sure that you guys have already tried all those, but just wanted to remind you all again as a benefit of doubt. HTC sync manager will install the required drivers usually, but in some cases due to firewall or any antivirus systems within our computer, only few files will get installed and other will get blocked. The best way to tackle this problem is to follow the below steps
1. Uninstall the HTC related drivers if installed partially previously.
2. Reboot the system - which is must
3. Then turn of your firewall or internet security or antivirus on your computer for 10 min or more
4. Connect the HTC 816 to computer using the different USB port that is not used before. (Every new USB port needs installing drivers. So hopefully this might help)
5. Install the HTC sync manager
Hopefully it should recognise. If not, try following the same steps with different USB cable.
Hit thanks if I helped you so that I will know the above steps worked for you guys too as they did work for me personally. All the best.