Hello everyone,
First of all, I'm sorry for my low level of english, I'll try to explain my problem correctly
I have an Htc One Mini 2 since few days and when I connect the phone on my computer, it's recognize as a "media device" and not as a USB storage. So, I can't transfert files, create folders etc.
I'll try to solve that by activating the debugging mode and updating my drivers but it doesn't work :crying:
Do you know how to proceed?
Thank you for your help
Wrong device section. You want this one: http://forum.xda-developers.com/one-mini-2
But MTP (media transfer protocol) has been standard on Android since Jellybean, and USB mass storage is no longer used. Either install HTC Sync from the HTC website,, which will also install the drivers.. Or alternately, if you are using a Windows PC you should be able to find the device on Device Manager, then select the option to manually select the driver. Then pick Generic MTP Android Device.
Related
hi
having problems with htc sync but cannot fix this until i at least get the phone to appear in device manager
at the moment, which i plug it in via usb (official htc cable) it charges but nothing shows in device manager so cannot even update drivers etc
running 32 bit win 7
any solutions welcomed
thanks
Once the relevant drivers have been installed, and your phone has been connected as an drive, it should show up under Disk Drives In Device Manager.
Download HTC Sync from here: http://www.htc.com/www/SupportDownloadList.aspx?p_id=312&act=sd&cat=3
Esnure that you have USB debugging enabled:
1. From the Home screen, press MENU, and then tap Settings > Applications > Development.
2. Make sure the USB debugging check box is selected.
After you have installed HTC Sync, turn off the phone and turn it back on again while connected to the PC via the USB cable, and then select the Disk Drive option.
if it only shows as disk drives, then it still wont work.
You should have an 'ADB devices' section at the top (or it might be called ADB interfaces, it's been a while since i did it on 7)
here, the phone should show as 'My HTC'
chances are that windows 7 decided it knew better and went and installed an 'HTC Dream adb composite device' from windows update instead of the ones installed by HTC SYnc
delete those or update manually to the My HTC ones and you should be good.
The disk drives is for the SD card and has nothing to do with the sync at all as far as i know.
thanks for the response, but the device just will not show in device manager
i have tried the above steps
any other solutions
Does anyone know if the Galaxy S is supposed to transfer drivers when attached to a machine via usb? I've tried installing samsung usb drivers/multiple kies versions on both xp and windows 7 x86 machines however I've not once got the device installed. The first machine I tried it on did register the device Samsung_android had been attached however after factory resting it now appears as 'unkown. If it does install drivers, would it be possible to retrieve them from the galaxy s source? Would flashing the phone with a custom rom include the device drivers?
I would really appreciate any suggestions, I love the device but I've been trying to resolve this issue since I bought the phone
By default it uses Kies when you connect it via USB, go into options - About Phone - USB Settings and choose "ask me what to do" then you can choose MTP to mount it as a USB drive, choose it as a modem, etc. You need to go into the slide-down notifications menu and click on MTP mode then. For Mac's you need to enable USB debugging as well.
Thanks for your reply however I've tried connecting using each of the connection options. I am given the option to mount the internal SD card and lists 'MTP conneced' but the machine it's connected to still lists 'unkown device' within dev manager. I've also tried enabling USB debugging but even adb doesn't list the galaxy s.
Regardless of the device setting windows still displays 'device not recognized'. I've looked at the drivers within samsung\usb_driver but the folders are listed by development alias so its hard to determine which driver is for the i9000 I read on a forum that someone had this problem and Samsung replaced the drivers on the galaxy, I'm not sure if that's true or it was some other fix but if the galaxy does provide the machine with drivers maybe I can extract them and install directly to the machine
I don't have access to the NAND as I have not rooted it, but if you want I can do a directory listing of the internal SD and you can see what you are missing. I can then copy the files for you.
Tachikoma_kun said:
I don't have access to the NAND as I have not rooted it, but if you want I can do a directory listing of the internal SD and you can see what you are missing. I can then copy the files for you.
Click to expand...
Click to collapse
I like this community already, thanks mate but you don't have to go to the trouble. I returned the device to vodafone for a replacement. The replacement connected first time and I can now access the device without any problems
No doubt others will have this issues so...
Galaxy S "unknown Device" - If you have tried
Installing Samsung USB drivers for your operating system (There are both x86(32bit) and x64(64bit) versions of these drivers for windows.
Setting the Galaxy S to MTP on usb connect (Settings>About Phone>USB settings
Resetting your Galaxy S to factory settings (Settings>Privacy>Factory Reset)
Enabling usb debugging (Settings>Application>Development)
Formatting your internal SD card (Settings>SD Card..) Unmount before and re mount after formatting
Installing various versions of keis bloatware
and your Galaxy S is still listed as "unknown device" within windows device manager. Try taking it back to the store and asking for a replacement, this was the only step which worked for me and it worked first time Remember to explain all the steps you've taken and if you have to, ask for a demonstration of the device successfully connecting before you accept that there isn't an issue.
No worries, glad you are sorted now.
Searched other similar topics but not exactly what i was looking for, so here it goes.
My Desire won't connect to my PC. It asks for connection type (charge only etc.) but when i choose Sync or Disk Drive, my PC can't recognize them. I'm using Wind XP 32-bit and latest HTC Sync. I have already tried all USB ports, un/installing HTC Sync and different versions of it. Tried closing antivirus during install and during connecting. When i connect to PC, under device manager it shows Android Phone->Android Composite ADB Interface
I know that phone and cable is fine, because they work on my laptop with win 7 64-bit.
I'm going crazy, HTC help is also useless, in third letter they finaly understood my problem and all they suggested to do was close antivirus and try all USB ports. Please help me.
up........
It's clearly a driver problem.
Enter device manager, in "view" choose "show hidden devices". Then uninstall every driver for the desire (in "disk drives", "storage volume", and in "universal serial bus controllers" - that should be all the places they are; tip if you are not sure about some open properties and check what is says in "location" - should give you a hint).
Uninstall HTC sync again.
Restart win, plug the phone and let windows do the driver installing.
New hardware wizard can't find drivers.
Choose to search online then.
Set the desire in disk mode and connect it again to the PC.
If it again doesn't work, you have not fixed your drivers.
I had problem with windows recognizing my htc Desire when I was connecting to my front usb ports on Desktop computer.
Problem was solved when I connected to back usb port, directly to motherboard.
I see you said you tried all ports but had to share my experience just in case you didn't try the back ports.
3722 said:
Choose to search online then.
Set the desire in disk mode and connect it again to the PC.
If it again doesn't work, you have not fixed your drivers.
Click to expand...
Click to collapse
How i choose to search online? can't find that option
And if i connect my desire to pc, under device manager i can see other devices->Android Phone (after unsucsesful driver install) and if i select to uninstall that, is that enough to delete all drivers? can't find them any other place.
Select "install software automatically" and then "yes, this time only"
This should not have been needed, though. As XP should recognize your device as a usb mass storage device.
And as for the second - have you deleted them while the desire is NOT connected as described in my first reply?
If you could not manage to fix it again, maybe you should reinstall XP, at least then the drivers will be okay...
3722 said:
Select "install software automatically" and then "yes, this time only"
This should not have been needed, though. As XP should recognize your device as a usb mass storage device.
And as for the second - have you deleted them while the desire is NOT connected as described in my first reply?
If you could not manage to fix it again, maybe you should reinstall XP, at least then the drivers will be okay...
Click to expand...
Click to collapse
install software automatically doesn't give me that option...
But i have noticed this wierd behavior before. Like some time agi when i bought a steering wheel, it was impossible to get it working (similar problem, can't find drivers) luckily i was just about to do format c and reinstall xp and after that, no problem, installed first time... Same thing even with memory sticks, USB TV sticks and so on. How come my pc just sort of "loses" or messes up the drivers?! But i'm not going to do a reinstall, just too much stuff i need in my pc.
Is there anything else you can recommend tring?
Hi there.
I picked up a refurbed Incredible 2 (running 2.3.4) and am trying to get it to connect to PC so I can move files across between the PC and either internal memory and/or microSD cards. I'm having no luck on Windows 7.
I changed the Default Connection Type from Charge Only to Media Sync / Disk Drive / HTC Sync (after installing the HTC Sync software - NOT the HTC Sync Manager, which apparently only supports the newer phones) to no avail. I've tried them all, and they all have the same issue. I've done this both with and without USB debugging checked, and with "Unknown Sources" ("allow installation of non-Market apps") checked. I've also tried uninstalling Sync, installing Sync Manager, trying again (no change), and then reversing it (uninstalling Manager, and reinstalling Sync) - again, no change. Sync does not see the phone while connected and in "HTC Sync" mode via the Default Connection Type (or anything else).
When I plug the phone in to the PC the PC shows a "USB Device not recognized" and sometimes I will get a "Driver did not install successfully" message. Device Manager is showing one Unknown Device with a "!" issue under the USB controllers category I'm assuming is the problem. There is also nothing showing up under the Disk Drives category in my Device Manager other than my hard disk, even though some of the guides I'm looking at say I should have something related to the phone in there.
I've tried connecting it with 2 different USB cables, just in case the one that came with it was not fully functional. I've used the second cable for data transfer in the past, so it should work. No difference.
I've restarted several times, with and without the microSD card installed. I've tried unmounting and remounting the card as well, no difference.
Am I missing some kind of Win7 drivers for the Incredible 2 that are not installed automatically and/or with the HTC Sync install? I've seen some references and links to HTC drivers that are apparently not on the HTC site, but I am very leery of downloading an .EXE from a random website and just installing it to see if it works. I'd think if this was necessary, it would be on the HTC site.
Anyone know what gives here? I can't think of anything else to try.
Am I a complete newb here, or is this potentially an issue with the refurb'ed phone?
Thank you very much for any assistance!
I use the driver linked on the revolutionary.io site (http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe) and I have never had an issue.
Sent from my DInc2...
update
Hi there.
I attempted this, but still no change. Do you know where this installs the drivers to, so I might try to manually point the Device Manager "Unknown Device" to them?
When I try to update the driver via Device Manager, however, it is telling me the following:
"Windows encountered a problem installing the driver software for your device.
windows found driver software for your device but encountered an error while attempting to install it.
'Unknown Device'
Windows has stopped this device because it has reported problems (Code 43)"
Thank you for any further assistance or ideas.
Doesn't matter where you place them but you'll need to go to control panel/system/device manager find the device with the issue and select update driver.... Then it should be recognized
Sent from my HTC Droid Incredible 2 using xda app-developers app
OP - do you have any other USB device drivers for other smartphone(s) installed on your PC? If so, uninstall all of them and reboot it clean.
Assumed that you are running VZW stock software - phone isn't rooted ?
Is your HTC Installer running this version - 3.0.0.007 - that's mine (have it running on W7 Pro and Ultimate on desktop & 2 laptop, no problems for me - I also have it running Win 8.
Uninstall HTC Installer & reboot - without connecting the phone. Turn off firewall & antivirus on your PC temporary, reconnect the phone & follow the prompts to reinstall HTC drivers. Once it's done, disconnect the phone & power down the computer.
Restart the PC and then reconnect the DI2 to it, hopefully - it will recognize the phone and allow you to connect & recognize the mSD card for data transfer, etc.
Please post any specific error messages as you see them. Good luck.
A common cause of "unrecognized USB device" is a bad cable. Try another. Or, try a different USB port on your PC.
I know looking at the form this question has been asked but I have tried all of it.*
I have a HTC one X (PJ83120 - Telstra) and I have tried everything to get usb mass storage working on Windows 7. I have reset to factory settings, updates Android to 4.2.2(Highest I can go atm), installed new drivers and sync software, used different pc's and cables and tried with usb debugging on and off.*
The phone informs me it's connected via usb and will also change but windows always reports "USB device not recognize device" even with new drives.*
Any tips and help would be good thanks in advance.*
wrong forum my friend, do not follow any of the guides in this forum or you could cause serious damage to your device. the forum you need is here>>>>>http://forum.xda-developers.com/one-x-att