Honor 8 Pro Camera not working - Honor 8 Pro Questions & Answers

Post the "apps not upgrading" update i.e. DUK-L09C675B150, the camera on my handset is not opening. I just get a black screen. Anyone else has faced this issue? I checked in Hi Care and they asked me to reset my device, did that still the issue persists.
Any one has any suggestion.

abhinav_sun14 said:
Post the "apps not upgrading" update i.e. DUK-L09C675B150, the camera on my handset is not opening. I just get a black screen. Anyone else has faced this issue? I checked in Hi Care and they asked me to reset my device, did that still the issue persists.
Any one has any suggestion.
Click to expand...
Click to collapse
Seems like a hardware issue. Check that the camera app has all the permission.
Sent from my DUK-L09 using Tapatalk

K.khiladi said:
Seems like a hardware issue. Check that the camera app has all the permission.
Click to expand...
Click to collapse
Camera app has all the permissions viz. Camera, microphone, location & storage.
Other than that i am not aware of any other permissions

abhinav_sun14 said:
Camera app has all the permissions viz. Camera, microphone, location & storage.
Other than that i am not aware of any other permissions
Click to expand...
Click to collapse
Looks like a sudden hardware defect then.
Sent from my DUK-L09 using Tapatalk

K.khiladi said:
Looks like a sudden hardware defect then.
Sent from my DUK-L09 using Tapatalk
Click to expand...
Click to collapse
Are you facing any such issues?
Sent from my DUK-L09 using Tapatalk

abhinav_sun14 said:
Are you facing any such issues?
Sent from my DUK-L09 using Tapatalk
Click to expand...
Click to collapse
Another thing.... The camera works with other apps like camera mx, but not the default honor camera app
Sent from my DUK-L09 using Tapatalk

abhinav_sun14 said:
Another thing.... The camera works with other apps like camera mx, but not the default honor camera app
Sent from my DUK-L09 using Tapatalk
Click to expand...
Click to collapse
I am not facing any such issues.
Then it means your camera is alright. Seems like something is wrong with the camera app then.
Sent from my DUK-L09 using Tapatalk

abhinav_sun14 said:
Another thing.... The camera works with other apps like camera mx, but not the default honor camera app
Click to expand...
Click to collapse
There is bug in update. Someone mentioned in one of the thread. Submitted his phone to service centre and they confirmed the bug

shashank1320 said:
There is bug in update. Someone mentioned in one of the thread. Submitted his phone to service centre and they confirmed the bug
Click to expand...
Click to collapse
Honor service centre is not good at all.... All they know is to revert back the fw and even that remains unsuccessful.
Sent from my DUK-L09 using Tapatalk

abhinav_sun14 said:
Honor service centre is not good at all.... All they know is to revert back the fw and even that remains unsuccessful.
Click to expand...
Click to collapse
Not fixed until now?
Sent from my Honor 8 Pro using XDA Labs

adriansticoid said:
Not fixed until now?
Sent from my Honor 8 Pro using XDA Labs
Click to expand...
Click to collapse
Nope still the issue persists
Sent from my DUK-L09 using Tapatalk

abhinav_sun14 said:
Nope still the issue persists
Click to expand...
Click to collapse
If they have already reflashed the firmware, then it must be a hardware problem now.
Sent from my Honor 8 Pro using XDA Labs

adriansticoid said:
If they have already reflashed the firmware, then it must be a hardware problem now.
Sent from my Honor 8 Pro using XDA Labs
Click to expand...
Click to collapse
I am yet to take the device to service centre, planning to take on coming Saturday so lets see
Sent from my DUK-L09 using Tapatalk

abhinav_sun14 said:
I am yet to take the device to service centre, planning to take on coming Saturday so lets see
Click to expand...
Click to collapse
Well good luck to you man.
Sent from my Honor 8 Pro using XDA Labs

adriansticoid said:
Well good luck to you man.
Sent from my Honor 8 Pro using XDA Labs
Click to expand...
Click to collapse
So they reset my phone and still the camera won't open[emoji47]
Sent from my DUK-L09 using Tapatalk

abhinav_sun14 said:
So they reset my phone and still the camera won't open[emoji47]
Sent from my DUK-L09 using Tapatalk
Click to expand...
Click to collapse
Either go for a refund if it's in the refund period or give the phone to them again.
Tell them that no amount of resets gave solved the problem.
Sent from my DUK-L09 using Tapatalk

K.khiladi said:
Either go for a refund if it's in the refund period or give the phone to them again.
Tell them that no amount of resets gave solved the problem.
Sent from my DUK-L09 using Tapatalk
Click to expand...
Click to collapse
Yep gonna do the same now..... Moreover i also found that my torch i.e. the flash is also not working.
Sent from my DUK-L09 using Tapatalk

abhinav_sun14 said:
Yep gonna do the same now..... Moreover i also found that my torch i.e. the flash is also not working.
Sent from my DUK-L09 using Tapatalk
Click to expand...
Click to collapse
Looks like some serious issues then.
Sent from my DUK-L09 using Tapatalk

abhinav_sun14 said:
Yep gonna do the same now..... Moreover i also found that my torch i.e. the flash is also not working.
Click to expand...
Click to collapse
Rush to service centre. It may be motherboard issue as well

shashank1320 said:
Rush to service centre. It may be motherboard issue as well
Click to expand...
Click to collapse
Again i will go this Saturday to give them my device, if its motherboard then god only knows how much i have to spend.
Sent from my DUK-L09 using Tapatalk

Related

[Q] Camera not working.

I bought this phone a few months ago and knew ahead of time the camera had previous issues. Thing is, it appears to be both hardware AND software related. The front camera works for face unlock in certain roms. The camera app on any rom results in it opening but when pressing anything in the camera I get a freeze and a force close. Same goes for any app that tries to use the led flash. Has anyone had something similar to this issue? Im curious what the cause is, also, has anyone tried physically swapping the part out and can give any tips?
Sent from my SPH-D710 using Tapatalk 2
komputerfreek said:
I bought this phone a few months ago and knew ahead of time the camera had previous issues. Thing is, it appears to be both hardware AND software related. The front camera works for face unlock in certain roms. The camera app on any rom results in it opening but when pressing anything in the camera I get a freeze and a force close. Same goes for any app that tries to use the led flash. Has anyone had something similar to this issue? Im curious what the cause is, also, has anyone tried physically swapping the part out and can give any tips?
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Seems to be a hardware issue. Have you tried checking the connection on the motherboard? I have never had issues with software unless I forgot to check hardware connections.
graydiggy said:
Seems to be a hardware issue. Have you tried checking the connection on the motherboard? I have never had issues with software unless I forgot to check hardware connections.
Click to expand...
Click to collapse
Yeah I just ordered a tool kit with the screws required. Gonna take a look at it and hopefully If it works I can turn quite a profit. I bought this phone for 40 dollars.
Sent from my SPH-D710 using Tapatalk 2
Took the phone apart and checked the camera. I replugged it back in and it still did not work. Order a new camera for 10 dollars on ebay and will try again.
Sent from my SPH-D710 using Tapatalk 2
If that doesn't work, you should do a one click restore to stock. That could possibly fix it.
Sent from my SPH-D710 using xda app-developers app
graydiggy said:
If that doesn't work, you should do a one click restore to stock. That could possibly fix it.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Already one clicked a few times and nothing changed.
Sent from my SPH-D710 using Tapatalk 2
Update : Ordered a new camera, came about 10 minutes ago in the mail. I replaced it and everything is working fine. For future reference. I'd the back camera does not work, neither will the flash. My flash did not work until I replaced the faulty camera.
Sent from my SPH-D710 using Tapatalk 2
komputerfreek said:
Update : Ordered a new camera, came about 10 minutes ago in the mail. I replaced it and everything is working fine. For future reference. I'd the back camera does not work, neither will the flash. My flash did not work until I replaced the faulty camera.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Awesome! :thumbup:
Sent from my SPH-D710 using xda app-developers app

Photosphere not working

Is anyone else having problems with photosphere not working? It won't get past the calibration part.
Sent from my Nexus 7 using Tapatalk 2
deltawye said:
Is anyone else having problems with photosphere not working? It won't get past the calibration part.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Just tried mine. Didn't ask for calibration and started
church said:
Just tried mine. Didn't ask for calibration and started
Click to expand...
Click to collapse
This is a pic of where it gets "stuck" or never aligns..
Sent from my Nexus 7 using Tapatalk 2
deltawye said:
This is a pic of where it gets "stuck" or never aligns..
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
I tried in portrait and mines didn't freeze then either. I'm stock out the box not rooted.
church said:
I tried in portrait and mines didn't freeze then either. I'm stock out the box not rooted.
Click to expand...
Click to collapse
It doesn't freeze, just never aligns... Kinda frustrating.. And mine is completely stock as well :-\
Sent from my Nexus 7 using Tapatalk 2
deltawye said:
It doesn't freeze, just never aligns... Kinda frustrating.. And mine is completely stock as well :-\
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
If you can try to return it. I took two photosphere pictures without any issue
OfficeMax 32gb
church said:
If you can try to return it. I took two photosphere pictures without any issue
OfficeMax 32gb
Click to expand...
Click to collapse
Yep guess that's my next option..lol
Sent from my Nexus 7 using Tapatalk 2
I have the same problem.....returning it tonight hoping the next one doesn't have any of the other issues
Just found out that mine doesn't pass through the aligning part either. I wonder how many more people have this issue..
Photosphere doesn't work on my Nexus either.
Sent from my Nexus 7 using Tapatalk 2
I have this same issue... And I am wondering if it's a bug or we are just doing something wrong? Mine didn't work completely stock and now it's not working on PA.
Any updates on this issue?
Sent from my Nexus 7 using XDA Premium HD app
same problem here, i tried several accelerometers and gyroscopes tests and it seems to work well but when I try to take a photosphere it stays in calibrating.
chiu09 said:
same problem here, i tried several accelerometers and gyroscopes tests and it seems to work well but when I try to take a photosphere it stays in calibrating.
Click to expand...
Click to collapse
Hopefully one of the devs will pop in and read this.
Sent from my SCH-I545 using xda app-developers app
It is really strange, it seems like a hardware issue but when I do the testing either gaming o with Z-device test app everything is working just like my Nexus 4 :S.
Alright I guess I'm taking mine back and asking for a replacement.
Sent from my Nexus 7 using xda app-developers app
bajasur said:
Alright I guess I'm taking mine back and asking for a replacement.
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Took mine back got a new one. Issue resolved. It's a defect for sure
Sent from my SCH-I545 using xda app-developers app
Same problem here too!
Edit: Here's a screenshot
http://i.imgur.com/NsxOc3Q.png
Seems to be on the same angle as the OP's
According to the sticker on the box, mine was manufactured China 2013.07
Same problem for me too. Completely stock.
Tried it today:
No probs on mine . . .
Batch 2013-08 China, bought in Germany
Just wondering, particularly if photo sphere isn't working on your nexus 7 2013, if you install AccelermoterTest does the ball move to the bottom left corner - even when the device is on flat ground? Mine does... maybe hardware fault?

Charging Times

Hey Everyone,
just a quick Question:
Is someone else facing really slow charging times?
Cheers
smouker said:
Hey Everyone,
just a quick Question:
Is someone else facing really slow charging times?
Cheers
Click to expand...
Click to collapse
How slow?
Sent from my Honor 8 using XDA Labs
adriansticoid said:
How slow?
Click to expand...
Click to collapse
Hours of charging... Im used to my OnePlus 3 wich had like 1 hour to fully charge
smouker said:
Hours of charging... Im used to my OnePlus 3 wich had like 1 hour to fully charge
Click to expand...
Click to collapse
The charger must be faulty or the phone itself. Me too. My Honor 8 takes more or less 1 hour to be full.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
The charger must be faulty or the phone itself. Me too. My Honor 8 takes more or less 1 hour to be full.
Click to expand...
Click to collapse
I even used the chrager of my OnePlus 3 wich has more output power than the regular huawei charger..
i just chraged with the regular charger and got 30% in 1 hour
smouker said:
I even used the chrager of my OnePlus 3 wich has more output power than the regular huawei charger..
i just chraged with the regular charger and got 30% in 1 hour
Click to expand...
Click to collapse
That's painfully slow. Now I'm almost sure the phone is the real problem.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
That's painfully slow. Now I'm almost sure the phone is the real problem.
Click to expand...
Click to collapse
hmmm... guess i have to go to my local shop and ask for a phone exchange
smouker said:
hmmm... guess i have to go to my local shop and ask for a phone exchange
Click to expand...
Click to collapse
Alright man. I hope they replace it with a non-problematic unit.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
Alright man. I hope they replace it with a non-problematic unit.
Click to expand...
Click to collapse
Hope that too..
The funny thing is if my phone is turned off it charges quicker.. it could be also a service wich consumes alot of battery but i dont see anything unusual in the battery history..
I also use Greenify so the services should get turned of.
smouker said:
Hope that too..
The funny thing is if my phone is turned off it charges quicker.. it could be also a service wich consumes alot of battery but i dont see anything unusual in the battery history..
I also use Greenify so the services should get turned of.
Click to expand...
Click to collapse
Oh. You tried a factory reset already?
Sent from my Honor 8 using XDA Labs
adriansticoid said:
Oh. You tried a factory reset already?
Click to expand...
Click to collapse
At the beginning when i bought the phone yeah
smouker said:
At the beginning when i bought the phone yeah
Click to expand...
Click to collapse
So there are two possible things now. One is the phone is faulty, two is you installed an app that caused this problem.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
So there are two possible things now. One is the phone is faulty, two is you installed an app that caused this problem.
Click to expand...
Click to collapse
or the battery capacity is just that big that it takes over an hour .. no problems here!
Any news OP?
Sent from my Honor 8 using XDA Labs
I have noticed same on My honor8.. but only If i leave FB or Snapchat running backround. Also old FB update (cant remember when) has issue when i "cleaned" from taskmanager FB was still running and used lots of battery. So im quessing that your problem can be caused by app or two..
I hope Huawei will make their own quick charge implementation like VOOC from Oppo.
Sent from my Honor 8 using XDA Labs
Well I dont know if its just a placebo, but I think since im rooted today it charges up quicker... dont know if thats even possilble but I got Greenify now running with root permissions.
Cheers
smouker said:
Well I dont know if its just a placebo, but I think since im rooted today it charges up quicker... dont know if thats even possilble but I got Greenify now running with root permissions.
Cheers
Click to expand...
Click to collapse
Glad to here this. Make sure to hibernate those power intensive apps.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
I hope Huawei will make their own quick charge implementation like VOOC from Oppo.
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
They already has it in P10. They have to cut something down to Honor level right or else people won't buy P10 or mate 9 then
ben cherian said:
They already has it in P10. They have to cut something down to Honor level right or else people won't buy P10 or mate 9 then
Click to expand...
Click to collapse
Sometimes I love Huawei, sometimes I want to nuke their headquarters.
Sent from my Honor 8 using XDA Labs

Phone randomly booting

My phone has already booted 6-7 times. Not sure why. Any way to troubleshoot it?
are you on any custom or stock?
venugopalu007 said:
are you on any custom or stock?
Click to expand...
Click to collapse
Stock unrooted. No plan to root while in warranty.
EDIT: Just rebooted again
kruga said:
Stock unrooted. No plan to root while in warranty.
EDIT: Just rebooted again
Click to expand...
Click to collapse
Do you see activity that may trigger it?
Sent from my Honor 8 using XDA Labs
adriansticoid said:
Do you see activity that may trigger it?
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
Is there a way to check the logs? Else there doesn't seem to be a pattern.
kruga said:
Is there a way to check the logs? Else there doesn't seem to be a pattern.
Click to expand...
Click to collapse
Is your phone still under the warranty or for replacement? Because if it is, it's better to get a new one.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
Is your phone still under the warranty or for replacement? Because if it is, it's better to get a new one.
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
I just bought it... probably can replace it, I think. Will need to check from Amazon. Will do that asap. Thanks.
kruga said:
I just bought it... probably can replace it, I think. Will need to check from Amazon. Will do that asap. Thanks.
Click to expand...
Click to collapse
Go replace it immediately. A new phone shouldn't give this problem.
adriansticoid said:
Go replace it immediately. A new phone shouldn't give this problem.
Click to expand...
Click to collapse
Better to , it was under warranty , you will get new one :fingers-crossed:
adriansticoid said:
Go replace it immediately. A new phone shouldn't give this problem.
Click to expand...
Click to collapse
venugopalu007 said:
Better to , it was under warranty , you will get new one :fingers-crossed:
Click to expand...
Click to collapse
Amazon has said that they will send a service technician to check. I am not sure how will he/she check random reboots... making me worried.
kruga said:
Amazon has said that they will send a service technician to check. I am not sure how will he/she check random reboots... making me worried.
Click to expand...
Click to collapse
Don't worry bro , i hope you will get a replacement without any issues :fingers-crossed:
kruga said:
Amazon has said that they will send a service technician to check. I am not sure how will he/she check random reboots... making me worried.
Click to expand...
Click to collapse
Send they mean at your doorstep?
Sent from my Honor 8 using XDA Labs
venugopalu007 said:
Don't worry bro , i hope you will get a replacement without any issues :fingers-crossed:
Click to expand...
Click to collapse
Thanks. I hope so too. Keeping my fingers crossed.
adriansticoid said:
Send they mean at your doorstep?
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
Yes, they will send someone, in the next 1-2 days, to check the phone.
kruga said:
Yes, they will send someone, in the next 1-2 days, to check the phone.
Click to expand...
Click to collapse
Ok. Goodluck with that man.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
Ok. Goodluck with that man.
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
Thanks!
Update us after getting new device :fingers-crossed:
venugopalu007 said:
Update us after getting new device :fingers-crossed:
Click to expand...
Click to collapse
WIll do. The technician is expected tomorrow.
I got a visit from the Amazon person, but he wasn't a technician or an engineer. He told me that he will wait for 10 minutes to see if the phone reboots else will say that it is fine. Alternatively he could perform a factory reset and will then wait. But no tests (not even app based hardware tests).
If he would write that the phone was working fine, I wouldn't have got a replacement. Had to go on a phone call with Amazon and finally managed to convince them to replace, which I think was a good decision. Just before performing the factory reset (to return to Amazon), I noticed that the touch was becoming slightly sluggish.
I hope that the replacement does not give me any problem.
Thanks guys for your help!
kruga said:
I got a visit from the Amazon person, but he wasn't a technician or an engineer. He told me that he will wait for 10 minutes to see if the phone reboots else will say that it is fine. Alternatively he could perform a factory reset and will then wait. But no tests (not even app based hardware tests).
If he would write that the phone was working fine, I wouldn't have got a replacement. Had to go on a phone call with Amazon and finally managed to convince them to replace, which I think was a good decision. Just before performing the factory reset (to return to Amazon), I noticed that the touch was becoming slightly sluggish.
I hope that the replacement does not give me any problem.
Thanks guys for your help!
Click to expand...
Click to collapse
What the fk. They should've sent a technician. But yeah since you're getting a replacement, let's hope it goes fine this time.

Should I update? OTA Firmware + September security patch

It's been a long time.. I shouldn't have left you...
I'm using the sprint SM-N975U Note 10+
What's up with this update?
Has anyone seen any improvements or disappointments from it?
Thanks in advance =]!
Sent from my SM-N975U using Tapatalk
justlovejoy said:
It's been a long time.. I shouldn't have left you...
I'm using the sprint SM-N975U Note 10+
What's up with this update?
Has anyone seen any improvements or disappointments from it?
Thanks in advance =]!
Sent from my SM-N975U using Tapatalk
Click to expand...
Click to collapse
I seem to be having problems with the finger print reader since this update. Very inconsistent. So in my opinion I'd wouldn't
Sent from my [device_name] using XDA-Developers Legacy app
heltahskeltah said:
I seem to be having problems with the finger print reader since this update. Very inconsistent. So in my opinion I'd wouldn't
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
Thanks I decided to not use the fingerprint reader because it's not as fast as I'd hoped it was gonna be.
Would you say it actually fixed anything? I'm in agreement with holding out on updating... unless there's a perk I'd find useful enough.
Thanks again!!
Sent from my SM-N975U using Tapatalk
justlovejoy said:
Thanks I decided to not use the fingerprint reader because it's not as fast as I'd hoped it was gonna be.
Would you say it actually fixed anything? I'm in agreement with holding out on updating... unless there's a perk I'd find useful enough.
Thanks again!!
Click to expand...
Click to collapse
Is protecting your device from known vulnerabilities, that are probably posted on every amateur hacking site out there, a useful enough perk for you?
justlovejoy said:
Thanks I decided to not use the fingerprint reader because it's not as fast as I'd hoped it was gonna be.
Would you say it actually fixed anything? I'm in agreement with holding out on updating... unless there's a perk I'd find useful enough.
Thanks again!!
Sent from my SM-N975U using Tapatalk
Click to expand...
Click to collapse
it fixed most annoying bug with not rendering top part of the screen when locked (that black bar nearby front camera). Now some nice apps with notification sign around camera are working correctly

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