Anyone know what that means when doing an esn check, the results show the device as LG-H811LB tmobile_sample. Person obtatianed it via some lg partner purchase program.
When checking on tmobile site results come back as unrecognized.
Will this phone work as normal? Since its not recognized by tmobole, can it still be sim unlocked via app?
I believe LG has a provider program where employees can purchase a LG phone for $250. A great deal, especially when said employees can then turn around and sell it for $200+ profit. There was a thread here about it. I believe these are purchased outright and should not be blacklisted for payment plan non-payment.
Apparently those phones are not officially registered in T-Mob's system. Not sure how that will affect SIM unlock, there are also a few threads about people not being able to easily SIM unlock permanently through T-Mobile to begin with. There were some reports that 'sunderwear' unlock does work, albeit for $$$.
I bought a used Sprint Galaxy S6. I can't unlock it because I never had an account with Sprint and they only unlock phones for people who have an active account. I suppose I could make an account if I wanted to use Sprint (not sure right now) and then get it unlocked. I'm not sure if that would really work.
I have an unlock code that I got from the company which I bought the phone from, but I cannot get the phone to prompt me for the unlock code, even when I put a foreign SIM in the phone.
I've been frustrated with this situation for a while. I'd be willing to pay someone to do a remote unlock and root.
Hi Everyone,
I've seen some posts about unlocking this but I'm curious as to whether I can unlock a T-Mobile branded phone purchased outright that has never been activated.
What have you all found to be the easiest way to unlock it? I've already reached out to TM via FB to no avail.
Let me know what you guys think.
Thanks!
Bootloader unlock is done via Motorola. To unlock your device for all carriers you must actively use the phone for 7 days. If you can't unlock it yourself after 7 days using the builtin app, then go in to a store. They can call in and help get it unlocked, but only after you've used the phone for 7 days.
papadelogan said:
Bootloader unlock is done via Motorola. To unlock your device for all carriers you must actively use the phone for 7 days. If you can't unlock it yourself after 7 days using the builtin app, then go in to a store. They can call in and help get it unlocked, but only after you've used the phone for 7 days.
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Ok, that is my question.
The phone is brand new - no sim. I'm trying to get it to a prepaid wireless service and need it unlocked to do so. What you're saying is that I would need to activate it for 7 days for the bootloader to work, correct?
Tmobile themselves offer unlocking but only after 40 days of service which is a no go in my current situation.
Thanks again for any help. No other programs or apps out there that can unlock it more quickly without the amount of work?
You guys are awesome!
ponzpo said:
Ok, that is my question.
The phone is brand new - no sim. I'm trying to get it to a prepaid wireless service and need it unlocked to do so. What you're saying is that I would need to activate it for 7 days for the bootloader to work, correct?
Tmobile themselves offer unlocking but only after 40 days of service which is a no go in my current situation.
Thanks again for any help. No other programs or apps out there that can unlock it more quickly without the amount of work?
You guys are awesome!
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No. You are matching the two things together. Let me be a little bit simpler about this. All use different paragraph so you don't get confused.
BOOTLOADER unlock can be done about 1 minute after you buy the phone. You contact Motorola directly. Search this forum and you'll get tons of information on it
CARRIER Unlocking a T-Mobile phone to be able to use with any carrier can be done after 7 Days of use on a T-Mobile plan. If they recently bumped it up to 40 and that's what customer service told you, then go with that. I've been with them for a few years now and only needed 7 days, but then I was in the store working with one of the sales people and they called in about it. I may have gotten special consideration given the amount of time my wife has had an account with T-Mobile, but I did a carrier unlock after only 7 days.
Sent from my Moto Z (2) using Tapatalk
I picked up a New tmo z2 force and started it with prepaid. The prepaid balance has to be at least 100$ and active for 14 days before they will unlock it.
noXcape said:
I picked up a New tmo z2 force and started it with prepaid. The prepaid balance has to be at least 100$ and active for 14 days before they will unlock it.
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Is that T-Mobile specific prepaid?
Sent from my Moto Z (2) using Tapatalk
Yes. Tmo prepaid
Also that's what the tmo rep told me. I still have like 10 days to wait...so I'll report back when it's done
Decided to call and try my luck with another rep. They escalated the unlock for me and did it with the hour.
Unlock app says permanently unlocked now!
You don't need to have it 7 days or whatever. Buy the phone full price, insert the tmobile sim, boot up and carrier unlock right away with the unlock app. Bootloader unlock is with motorola. That's it.
First, you need to activate your phone with a T-Mobile SIM card (you don't need to possess the SIM card, you can even borrow one for a few minutes) and a non-T-Mobile SIM to check if the phone is network locked.
You can check by following these steps:
1. Insert the “non-accepted SIM card” on the phone (Please check if your new SIM Card is activated, if not contact your Mobile Operator in order to activate it).
2. Wait for the phone to load
3. Insert the SIM’s PIN code (4 digits), if asked.
4. Read the message your phone displays, if you need the unlock code or to unlock via the Device Unlock App.
Mod Edit
Based on the message you have, you can contact T-Mobile again and ask them to unlock. Or you can use a third party unlocking service.
RossTeagan said:
First, you need to activate your phone with a T-Mobile SIM card (you don't need to possess the SIM card, you can even borrow one for a few minutes) and a non-T-Mobile SIM to check if the phone is network locked.
You can check by following these steps:
1. Insert the “non-accepted SIM card” on the phone (Please check if your new SIM Card is activated, if not contact your Mobile Operator in order to activate it).
2. Wait for the phone to load
3. Insert the SIM’s PIN code (4 digits), if asked.
4. Read the message your phone displays, if you need the unlock code or to unlock via the Device Unlock App.
Mod Edit
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This doesnt work.. It says unlock failed.. tried permanent and temporary. Tmobile says theres an unpaid balance but the phones imei is not lost or stolen. The way to request an unlock is the previous owner and the imei # has to make a request. ugh and theres some dude who says he can do it for a fee (clean the imei) im trying to use this on metro and cannot because of the whole tmobile unpaid balance bullcrap
Correct me if I'm wrong. No T-Mobile phone is eligible for unlock unless it's paid off in full and remained on the network for 45 days after. I've unlocked plenty of them after they were paid off and this was almost always the case.
I unlocked my bootloader right after getting my phone. It's not paid off, as I upgraded via JUMP.
sabrdawg said:
I unlocked my bootloader right after getting my phone. It's not paid off, as I upgraded via JUMP.
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Thinking the OP is talking about carrier unlock.
Check what your IMEI's status is in the T-Mobile network with their service here: https://www.t-mobile.com/verifyIMEI.aspx
Note that if the result doesn't with "Congratulations..." you might not be able to unlock your phone.
20degrees said:
Thinking the OP is talking about carrier unlock.
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Ah, got it. It's tricky when "unlock" has multiple meanings, lol! In that case, no, you can't carrier unlock until your phone is paid off
I posted a similar question before I realised there was a thread already on this topic. Can anybody confirm that if you buy a tmo version from Motorola, then what are the conditions for having it unlocked? Is it $100 credit balance (for me that would add $100 to the cost) or immediately on insertion of a TMO SIM or some other conditions? Does anybody have any experiences they can report? Thanks
I can tell you I just tried getting a tmobile variant unlocked (375 outright, I have AT&T) and had a buddy with a tmobile account make the purchase and put his active sim in it and they would not unlock it. Stated it had to be on tmobile network for 40 days. He called multiple times and argued it's already paid off but they wouldn't budge. So I returned it. Had to eat a 50 fee for returning it. I chalk it to a lesson learned.
I was going to buy the phone from the Motorola website for $500 so $375 is a good deal. The problem is while I have a tmobile SIM card on a prepaid account I don't live in the US and while I'm travelling there soon I won't be on the network for 40 days. so I guess it won't be unlockable while I'm there and certainly not once I'm gone.
I wonder what the unlocking Services online are like? Has anybody had any experiences to relate
lchiu7 said:
I was going to buy the phone from the Motorola website for $500 so $375 is a good deal. The problem is while I have a tmobile SIM card on a prepaid account I don't live in the US and while I'm travelling there soon I won't be on the network for 40 days. so I guess it won't be unlockable while I'm there and certainly not once I'm gone.
I wonder what the unlocking Services online are like? Has anybody had any experiences to relate
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There is also a temp unlock through the unlock app. Still fully sim unlocked but for only a short time. Then if you do come back to the US for 40+ days you can try for the permanent unlock.
Sent from my Moto Z (2) using XDA Labs
OK _ just got off both a phone call and chat session with TMO support. Basically the phone has to be on their network for 2 billing cycles and then you can call them to unlock it. That applies even apparently to the $3/month plan. I do have somebody who could do that but they would have to send the phone to me and I am not sure you can do that with its LiOn battery inside.
i have a tmobile Z2 i bought online and was not able to unlock it. It is very clearly a tmobile version but when i tried to use the unlock from tmo it say i am not eligible for an unlock i then called and they said the device was not sold by tmobile then called moto and got the same story. as of now i stick in an att sim and it does nothing only works on a tmo sim. any advice on how to carrier unlock this device.
T-Mobile devices require usage on the network before an unlock is allowed. Sometimes they will allow an unlock without use on the network, but since you did not buy the phone from them that most likely will not happen.
What is the error message you are receiving? If it is the device is not eligible, than it is in the server database and you should be able to unlock it after you have used it on the T_Mibile network.
If however you are receiving an unknown error, than the phone is not listed and you'll probably never get it unlocked.
Either way, it might be easiest to return the device to the seller if you're still within the return period.
Well even if I cant unlock it yet I have a friend who would be willing to use it for sometime and let it get time in on his account. The phone was already in use on the original sellers account so I thought that was enough. I will slap this tmo sim in it and give it some time it's the device I plan to do development on. I have a z2 from at&t so that my daily and this one can get bricked for all I care. I want to support the Z2 community
I had the same issue. Look for my post in the older unlocking thread. It's very straightforward and you can use a prepay sim to do it.
Well since I have found zero threads about AT&T bootloader unlock. Does anyone have any solution? Whenever I put in any other sim, it just says that unable to use any other sim apart from AT&T. So I just factory resetted my phone and blocked the device setup app from accessing the internet via the Netguard app. That's allowed me to use any SIM card apart from AT&T however it's not a permanent solution but I'd like to know my options. Any chance of me working around a carrier unlock or possibly bootloader unlock? I bought this phone outside the US, and to my stupidity I never factored in that this was also a possibility that it's carrier locked, that too with a bad standing. I tried unlocking online but it just says that there's payments overdue and that I should log into my AT&T account. Tried calling their customer service, however they're useless and unhelpful. Learned the hard way, depressed that I've kinda wasted my money. Can there possibly be a way to carrier unlock my device and bootloader unlock?
Can you return the phone? The seller should have disclosed that information and the phone will technically only be used on AT&T until it's paid off, and currently on AT&T (for 60 or 90 days before they will sim unlock)
I tried going back to the shop, they just said that there's no way that they offer returns and that I should just contact AT&T for this issue. I'm running out of options and patience. I'm basically stuck with this phone. There's really no check and balance here when it comes to these matters