Nexus 5X - Network - Not Available - Nexus 5X Q&A, Help & Troubleshooting

Hello! Recently bought Nexus 5X, he had a reboot problem due to processor overheating, decided to install the copper plate as a cooler. The second problem is that the phone does not see the SIM card and the network. First when you enter * # 06 # IMEI showed 0, after erasing the cache in Bootloader IMEI began to be displayed correctly, but the in section "SIM status" all items are displayed as Not Available.Who knows how to check the software is a problem or hardware? And how to solve this problem.

Related

Error while searching networks

After first rooting my Samsung S4 mini GT-I9195 and installing first the CM 11 found here
http://download.cyanogenmod.org/?device=serranoltexx
and then trying again with carbons ROnm here
http://forum.xda-developers.com/showthread.php?t=2642488
I loads and boots fine without error however I have no mobile signal
If I search for networks in settings it simply gives a message of 'error while searching for networks'
Is there anything I can do?
I really need a stock rom to revert too as I did not take a backup being a brand new phone
I am not certain of the phones country of origin.
complience said:
After first rooting my Samsung S4 mini GT-I9195 and installing first the CM 11 found here
http://download.cyanogenmod.org/?device=serranoltexx
and then trying again with carbons ROnm here
http://forum.xda-developers.com/showthread.php?t=2642488
I loads and boots fine without error however I have no mobile signal
If I search for networks in settings it simply gives a message of 'error while searching for networks'
Is there anything I can do?
I really need a stock rom to revert too as I did not take a backup being a brand new phone
I am not certain of the phones country of origin.
Click to expand...
Click to collapse
Make sure you have activated the sim cards, they are deactivated by default.
Thank you but I haven't changed sim cards and it was working before I flashed to the new rom.
It also wouldn't likely cause the error im seeing.
I suspect its a permission issue because i notice when I try to update the APN it does not save.
eitherway I really need a stock ROM to get my phone back working
can anyone point me in the right direction>?
sometimes after having a tinker about it prompts me on startup "new sim card added" restart to activate.
But after restarting i just get the exact same message = again I suspect a permissions issue.
complience said:
sometimes after having a tinker about it prompts me on startup "new sim card added" restart to activate.
But after restarting i just get the exact same message = again I suspect a permissions issue.
Click to expand...
Click to collapse
My signal strength is -61 dBm 26 asu
Mobile network type UMTS
service state = out of service
Mobile network state = disconnected
IMEI 3526030638XXXX
IMEI SV 01
complience said:
My signal strength is -61 dBm 26 asu
Mobile network type UMTS
service state = out of service
Mobile network state = disconnected
IMEI ***************************
IMEI SV 01
Click to expand...
Click to collapse
NEVER SHOW YOUR IMEI !!!!!!!!!!!

Zenfone2 ZE551ML - Sim card issue with CM13

Hello,
Currently i am running the latest version of CM13 (cm-13.0-20160307-UNOFFICIAL-Z00A.zip ) on my phone, but this issue also occured with the other versions starting from the 1st of march.
With 2 sims inserted in my phone, both of these sim cards work fine when i put them separately in the phone, however when i put them both in some weird issues occur.
The problems start when booting my phone, the phone asks me to enter the PIN for sim 1, which works and connects the card to the network ( and fetches my latest messages and such )
Then the phone obviously asks me for the PIN of my second sim, which it accepts. However after accepting my SIM the same popup comes up asking me for my PIN for sim2 again.
And when entering the PIN it gives me the error : "SIM PIN operation failed".
After multiple attempts, it finally gets me in the phone. However the data on SIM1 is not functioning anymore.
What i've tried is:
Multiple different CM releases from the past week
Putting my phone in airplane mode and out again
Factory reset the phone
Does anyone know how to fix this issue?

No network - SIM PIN Operation failed

Dear all,
I'm having some serious issues about connecting to my service provider via my Nexus 5x (model LGH791). I'm based in Germany, trying to use o2. Due to the fact I'm using a german user interface some of the following translated description may vary from the original english descriptions.
Bootloader Info:
PRODUCT_NAME - bullhead
VARIANT - bullhead LGH791 16GB
HW Version - rev_1.0
BOOTLOADER VERSION - BHZ10r
BASEBAND VERSION - M8994F-2.6.32.1.13
CARRIER INFO - N/A
SERIAL NUMBER - 00b5xxxsecretxxxx
SIGNING - production
SECURE BOOT - enabled
DEVICE STATE - unlocked
Recovery: TWRP 3.0.2-1
Kernel: Stock Kernel.
Root: No, not rooted.
EDIT:
IMEI: looks like a valid IMEI
When I try to unlock my SIM via PIN I read the message: "SIM PIN Operation failed".
When I'm searching manually for a provider under Settings > Mobile Network I get the message "Error while searching for network".
I already flashed the sugested image from this XDA post here to change the base band.
I flashed the PureNexus ROM located on the XDA-Developers Forum, to change the base band too.
I removed the partition modemst1, suggested by this post, too.
I re-flashed the latest Stock ROM MTC20F from Google Developers.
I were able to choose the "European" and "Automatic" option under *#*#4636#*#* but I had to choose an option multiple times to successfully set it. Even choosing the USA Band says "Setting [USA Band] Unsuccessful". After alternating between "EURO Band" and "Automatic" a few times (varying) it says "Setting [EURO Band] Successful". Seems like some settings can't be set right away. Confusing.
When I'm prompted to unlock my SIM via PIN, I'm able to unlock it the first time. A few seconds pass and I'm prompted a second time resulting in a waiting/looping screen that says "Unlocking SIM..." that seems to be canceled after a timeout. The SIM card won't get unlocked after the second prompt.
Right now I'm not able to get any connection to a mobile service. The rest of the device works as expected.
I tested my SIM card in my Nexus 5. It's working fine. It's a self-cutted SIM card, formerly in the format of a microSIM.
I tested another SIM Card, used within an older HTC One Mini, that is working fine, too. It's a nanoSIM.
Anyone got any idea what's going on?
Best,
huppys

[resolved]Missing IMEI number of Second SIM slot

Hello all
I'm using a Redmi Note 8 pro with the latest Android 10 update.
I was having network issues so I entered into test mode and just ran ping test a couple of times.
Then the page said that in order to change the settings you must reboot and I did. After that my phone stopped showing the second SIM card.
I went to test mode again but phone information 2 was missing.
I checked my IMEI number from the dialer by entering *#06#
I can see only one IMEI number being displayed, the IMEI number of the second SIM slot is missing.
I tried to input it manually using MTK Enginner mode but the CDS information option under connectivity settings is missing.
I've not rooted the phone or ever unlocked the bootloader
Below are a few screenshots.
I'm in a very terrible condition as service centres near me are all closed due to Covid 19 lockdown
Can anyone help me out regarding this problem and tell me a fix ???
IMEI : https://drive.google.com/file/d/1Hhya6vVdH5VjY2OVV2XUyXMex7Nt6-cV/view?usp=drivesdk
Software Information (IMEI) : https://drive.google.com/file/d/1HdVmd82XER7KZ2KbTbOt42a_TqLH0Gft/view?usp=drivesdk
Testing mode settings : https://drive.google.com/file/d/1HsTb7fsyPCWLr2C4eeVwhp1ya811a32t/view?usp=drivesdk
A factory data reset did the job and the phone now shows both SIM cards.
Everything running perfect now
Aka$h2002 said:
Hello all
I'm using a Redmi Note 8 pro with the latest Android 10 update.
I was having network issues so I entered into test mode and just ran ping test a couple of times.
Then the page said that in order to change the settings you must reboot and I did. After that my phone stopped showing the second SIM card.
I went to test mode again but phone information 2 was missing.
I checked my IMEI number from the dialer by entering *#06#
I can see only one IMEI number being displayed, the IMEI number of the second SIM slot is missing.
I tried to input it manually using MTK Enginner mode but the CDS information option under connectivity settings is missing.
I've not rooted the phone or ever unlocked the bootloader
Below are a few screenshots.
I'm in a very terrible condition as service centres near me are all closed due to Covid 19 lockdown
Can anyone help me out regarding this problem and tell me a fix ???
IMEI : https://drive.google.com/file/d/1Hhya6vVdH5VjY2OVV2XUyXMex7Nt6-cV/view?usp=drivesdk
Software Information (IMEI) : https://drive.google.com/file/d/1HdVmd82XER7KZ2KbTbOt42a_TqLH0Gft/view?usp=drivesdk
Testing mode settings : https://drive.google.com/file/d/1HsTb7fsyPCWLr2C4eeVwhp1ya811a32t/view?usp=drivesdk
Click to expand...
Click to collapse
The exact same problem please help me to fix . I havent reset it yet . Is there any other ways to solve this same problem please
Help me
Exact same problem for me also
I'm using a Redmi Note 8 pro with the latest Android 10 update.
I was having network issues so I entered into test mode and just ran ping test a couple of times.
Then the page said that in order to change the settings you must reboot and I did. After that my phone stopped showing the second SIM card.
I went to test mode again but phone information 2 was missing.
I checked my IMEI number from the dialer by entering *#06#
I can see only one IMEI number being displayed, the IMEI number of the second SIM slot is missing.
I tried to input it manually using MTK Enginner mode but the CDS information option under connectivity settings is missing.
I've not rooted the phone or ever unlocked the bootloader
Below are a few screenshots.
I'm in a very terrible condition as service centres near me are all closed due to Covid 19 lockdown
Can anyone help me out regarding this problem and tell me a fix ???
Aka$h2002 said:
Hello all
I'm using a Redmi Note 8 pro with the latest Android 10 update.
I was having network issues so I entered into test mode and just ran ping test a couple of times.
Then the page said that in order to change the settings you must reboot and I did. After that my phone stopped showing the second SIM card.
I went to test mode again but phone information 2 was missing.
I checked my IMEI number from the dialer by entering *#06#
I can see only one IMEI number being displayed, the IMEI number of the second SIM slot is missing.
I tried to input it manually using MTK Enginner mode but the CDS information option under connectivity settings is missing.
I've not rooted the phone or ever unlocked the bootloader
Below are a few screenshots.
I'm in a very terrible condition as service centres near me are all closed due to Covid 19 lockdown
Can anyone help me out regarding this problem and tell me a fix ???
IMEI : https://drive.google.com/file/d/1Hhya6vVdH5VjY2OVV2XUyXMex7Nt6-cV/view?usp=drivesdk
Software Information (IMEI) : https://drive.google.com/file/d/1HdVmd82XER7KZ2KbTbOt42a_TqLH0Gft/view?usp=drivesdk
Testing mode settings : https://drive.google.com/file/d/1HsTb7fsyPCWLr2C4eeVwhp1ya811a32t/view?usp=drivesdk
Click to expand...
Click to collapse
Same problem...
I dialed *#*#4636#*#*
Tested run ping.. And another settings...rebooted phone...
My 2nd sim slot imei was missing..
Help
Aka$h2002 said:
A factory data reset did the job and the phone now shows both SIM cards.
Everything running perfect now
Click to expand...
Click to collapse
It actually works

"SM-976b is not supported on shown IMEI" Error

Hello Everyone,
I am using a Samsung note 10 plus device and while using I encountered the problem of network losing multiple times in between and now my device is not even showing IMEI, when I press *#06# it shows " SM-976b is unsupported on shown IMEI", I cannot make calls and cannot use Samsung members app to generate error report as well.
IMEI : 358782100403022
SM-976BZKADTM
Serial number: RFCM800TJTJ
This happened many times in past but after few days it again got normal.
I tried resetting the phone, changing the SIM card and Turning ON the phone in safe mode to check if any application is causing this issue, but I found nothing.
Help me to fix this problem

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