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Hi, I flashed JPC earlier today but was having alot of problems so I decided to go back to Modaco's JP3 Firmware.
After flashing the phone keeps booting into recovery trying to update media but says:
E: Can't mount /dev/block/mmblk0p1
(No such file or directory)
E:copy_dbdata_media:Can't mount SDCARD:
What should i do?
Edit, I can access the phone via ADB
Bump The message you have entered is too short. Please lengthen your message to at least 10 characters.
Anyone have any ideas, I've tryed just about everything I can
I had that same issue. I resolved it by ticking the re partition option in Odin and that allowed me to flash back to JM1...
I've tryed that with a bunch of diffrent firmwares and non of the seem to be restoring the phone.
Ill give JM1 a try though
Flashed with I9000DTJG4 and it fixed it. Gonna try to go back to Modaco's JM3 rom, that was the lates one that worked for me.
No good, now the rom's will sometimes start booting then stall or turn on and off.
You have to repartition with the 512 PIT file
Arkanius said:
You have to repartition with the 512 PIT file
Click to expand...
Click to collapse
Done that, run with only the pit. 512 file with repartition on.
Some one please help me out, I need a phone and bell wants 6-8 weeks to repair it :S
clear factory settings and clear cache from the recovery screen
I have also done that many times.
Here is what I have done and what has happend.
Flashed multiple roms, sometime it goes to splash screen and the shuts off, doesn't goto "S" screen.
Other times it goes to the "S" screen and stays there for hours doing nothing.
I've cleared everything, repartitioned, flashed alot of roms
Still I can't get it to boot.
Sorry to be your bad news teller but your phone is hosed. I had the exact same issue and there is nothing you can do to fix it.
Basically JPC either corrupted our internal sdcard or overwritten some partition . No matter which firmware or PIT file I used, I could not get it to boot on the exact same error.
Also if you search for the error message on this forum you will find that you are not alone and no one was able to fix this.
I am still waiting for my phone to get back from repair via Bell.
Do you own the galaxy s from Bell? It seems that this is the no affected model by this issue.
Yes it's from bell, and I'm 2 days off the exchange date lol.
I can't be without a phone for long so I need to do something about it.
I was gonna buy a new one and switch the phones and return the broken one but it seems live all of ontario is on back order :S
I suggest you go and get it replaced. There is no known fix for this, sadly.
Will do, just gotta wait for stores to get them instock.
Is there a thread for this that I could join?
so is ur phone the Galaxy S I9000 ???
ya the bell one
i though there was a difference between the canadian version and the international (european/asia) version???
isnt the bell the vibrant in the US?
nandihno said:
i though there was a difference between the canadian version and the international (european/asia) version???
isnt the bell the vibrant in the US?
Click to expand...
Click to collapse
No, it isn't. The bell vibrant is the near exact same phone as the international I9000. The only difference is the radio. The same roms work on both phones. The Bell firmware is I9000UGXXX
Sent from my GT-I9000M using XDA App
So here's my problem, I got the note 2 a few days ago, and as with all my other android phones the first thing I did was root it and start flashing roms. Well the first thing i tried to flash was the note2core kernel, which completely disabled any sort of connection i had to the sprint network.
After doing a restore in TWP, i'm still having the same problems. its now at the point where i have network connection (texts/calls) but have no internet (4g/3g). When i try hands free activation, the 4g symbol pops up and it looks like its connecting, but when i try to use data in anything else, it just says no connection and the 4g symbol is no longer there.
So after all this, i decided screw it i'm just gonna go back to stock, i'd rather have a stock working phone than a half functioning one. Using the note 2 toolkit, i downloaded and extracted the stock rom, but it keeps getting stuck on sboot.bin and failing, leaving me now with a phone that doesn't do anything but tell me to connect to kies and do an emergency restore, which i've tried to even less success. all other roms just get stuck in bootloop, and the only thing i can do now is flash recovery that came with the toolkit through odin which will let the phone boot up fine but i'm back to square one, no internet. Someone please help me, i've researched this through the forums for hours and hours now, it seems some ppl have the same problem but no answer. if i can just get back to factory form i'd be happy. Thanks to anyone that can help me with this miserable problem.
**update** things have gotten worse, my twp backup no longer exists and i'm stuck in an endless bootloop
Damn budy just days ago? and already messed this great device up. Dont worry I'm sure is just a hiccup but nothing I can help with. Kernel you mention tho ive never heard
Sent from my SPH-L900 using Tapatalk 2
Did you try this?
trying it now, i'll post the results. thanks for the quick responses though
klbjr said:
Did you try this?
Click to expand...
Click to collapse
Worked like a charm!!!!!! thank you so very much
The sboot.bin will fail its a safety thing samsung put in to stop from going back to older boot loaders ... There is a workaround for it...please read more before flashing kernels that are not for this phone .... that was the first and worst thing you did ... note2core is not a sprint kernel ...
Sent from my SPH-L900 using Xparent BlueTapatalk 2
sbin fail
I im having the same issue except im just try to update date to 4.1.2 on my sprint note 2. my only noob question is should i flash this with odin? i have the sph 900 stock restores tool but as i said it fails when it gets to sbin.
Hey XDAers,
I need your help. I think my phone's eMmc chip is dead. Today my phone's screen didnt turn on, I suspected it to be just a buggy kernel or ROM so as any other person would do, I removed the battery and rebooted. Well it did reboot although the boot animation (of Vanir) was lagging. Then I got to my lockscreen but when i was entering my passcode it was extremely laggy and it continued that way for like a min or 2 just freezing for like 5 seconds then continuing until it finally froze for like a min and I decided to reboot. Same thing happened, I kept trying to reboot sometimes it would just freeze others it would reboot on its own. Then I went into recovery and fixed permissions... same thing. Then I wiped dalvik cache, same results. I finally decided to connect it to the PC and pulled everything from the phone using adb and made a nandroid backup to my USB flash drive using my OTG cable and CWM, because when I tried backing up normally to the internal memory I was faced with errors. So then as a last resort I just was gonna flash to stock using fastboot (by the Nexus toolkit). While flashing I got an error telling me that the baseband version I have is different than the one required. even though the baseband from the .tgz or whatever file was successfully flashed. So apparently my radio is UGLL1 (I think) and the radio included in .tgz package was XXLJ1 and even though it was flashed, it didnt change. I tried manually flashing the radio and it also didnt change. So i went in the .tgz file and edited the android-info.txt file inside so that it doesnt require the XXLJ1 baseband to be present and instead just the UGLL1. It started flashing but got stuck at flashing the system partition after it was "sent". At this point I started paniking because normally flashing stock solves everything. So I tried using ODIN (my first time with it) and it took 30 mins to flash everything (25 mins just for flashing system. I was feeling optimistic since it was successfully completed.
Then it rebooted and I see the Vanir boot animation >_> WHATTT??? after all these system flashes and wipes Vanir is still present?? Then after it boots it takes my right to my same lockscreen, like the data and system partition weren't even touched!!! And its still lagging and freezing. So I go to TWRP recovery and try deleting everything from /data/media which works then I reboot again in recovery and everything is back ??? I cant wipe anything. I can add things because I remember earlier during this process I pushed a zip file.
I AM DYING HERE OMG MY PHONE IS LIKE MY LIFE. PLEASE HELP!!!!!!!! I THINK ITS DEAD BUT I'LL TRY ANYTHING :crying:
Same issue I had; unfortunately that is describing the painful EMMC death. Had to buy another GNEX (http://forum.xda-developers.com/showthread.php?t=1909331 and http://forum.xda-developers.com/showthread.php?t=2354641)
jhonnyx said:
Same issue I had; unfortunately that is describing the painful EMMC death. Had to buy another GNEX (http://forum.xda-developers.com/showthread.php?t=1909331 and http://forum.xda-developers.com/showthread.php?t=2354641)
Click to expand...
Click to collapse
This is devastating me... I've been crying for the past half hour about this. I never thought this could happen, that this device could be bricked
Do you know if Samsung could help me with this, like if they could replace the motherboard maybe. Hopefully it doesn't cost much trying to think of any under-$100 options.
yasir.97 said:
This is devastating me... I've been crying for the past half hour about this. I never thought this could happen, that this device could be bricked
Do you know if Samsung could help me with this, like if they could replace the motherboard maybe. Hopefully it doesn't cost much trying to think of any under-$100 options.
Click to expand...
Click to collapse
You can try Samsungs warranty. Once I bricked my motherboard and got it replaced.
Sent from my Galaxy Nexus using Tapatalk
aaron13 said:
You can try Samsungs warranty. Once I bricked my motherboard and got it replaced.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
They said it would cost about $300 in total. The employee advised me to buy a new phone which I'm going to do. I'll get the Nexus 5 now .
I'm gonna miss this Galaxy Nexus community
yasir.97 said:
They said it would cost about $300 in total. The employee advised me to buy a new phone which I'm going to do. I'll get the Nexus 5 now .
I'm gonna miss this Galaxy Nexus community
Click to expand...
Click to collapse
If your screen is in good shape, you may be able to sell your Gnex for parts.
Sent from my Nexus 7 using xda app-developers app
So, this is a long process I've been through-- First thanks so much for just taking the time to read this and any input would be awesome
I tried to flash a new slimkat 4.4.2 rom today and it flashed fine came up had service all was well except I think i did it as a "dirty" flash. I don't want to think any errors possible would be from that so i immediately did a "clean" flash and wiped everything except external sd-card in TWRP
Rebooted and noticed i didn't have any signal or data. First thought was modem so I started flashing MJ4 and reboot, nothing, so I flashed MK6 and reboot, nothing, so i changed to CWM recovery and flashed them, nothing, then at this point i just want a phone back doesn't even matter so i always seem to have several ROMS on my phone so i flashed another Sky Note 4.3 and reloaded nothing... So i started really wondering now and looking at my baseband to see what it said and noticed "Unkown Baseband" and Imei "unkown" (All while at work) So I came home did a little research while trying various other roms and none worked. So I read one way is to use Kies and do a "firmware upgrade initialisation"
Now it rebooting and completed going back to 4.1.2 CAMA4 and i still have nothing.. So I flashed UCALJ modem (Which should work as well) and I still have no data or signal because of unknown IMEI and Baseband. I don't really care about using triangle away or not, but i can get around and flash roms and everything thats what I don't understand.
Oh I did use CF-autoroot to install TWRP to install the modem as a .zip
Any ideas I would love you forever!!!
Bradbetheman said:
So, this is a long process I've been through-- First thanks so much for just taking the time to read this and any input would be awesome
I tried to flash a new slimkat 4.4.2 rom today and it flashed fine came up had service all was well except I think i did it as a "dirty" flash. I don't want to think any errors possible would be from that so i immediately did a "clean" flash and wiped everything except external sd-card in TWRP
Rebooted and noticed i didn't have any signal or data. First thought was modem so I started flashing MJ4 and reboot, nothing, so I flashed MK6 and reboot, nothing, so i changed to CWM recovery and flashed them, nothing, then at this point i just want a phone back doesn't even matter so i always seem to have several ROMS on my phone so i flashed another Sky Note 4.3 and reloaded nothing... So i started really wondering now and looking at my baseband to see what it said and noticed "Unkown Baseband" and Imei "unkown" (All while at work) So I came home did a little research while trying various other roms and none worked. So I read one way is to use Kies and do a "firmware upgrade initialisation"
Now it rebooting and completed going back to 4.1.2 CAMA4 and i still have nothing.. So I flashed UCALJ modem (Which should work as well) and I still have no data or signal because of unknown IMEI and Baseband. I don't really care about using triangle away or not, but i can get around and flash roms and everything thats what I don't understand.
Oh I did use CF-autoroot to install TWRP to install the modem as a .zip
Any ideas I would love you forever!!!
Click to expand...
Click to collapse
I gots more love than I know what to do with.....
Do you have a backup of your /efs? Hopefully when (if) you did a backup in TWRP you choose to back up efs also ..... ???
dicksteele said:
I gots more love than I know what to do with.....
Do you have a backup of your /efs? Hopefully when (if) you did a backup in TWRP you choose to back up efs also ..... ???
Click to expand...
Click to collapse
Lesson learned... no backup
I'm going to try and repair (backup and re-put) my EFS folder there, but how do i tell if its a complete EFS folder or if it is damaged? On the note 2 ATT is there a way to manually put in your IMEI? or reasons why this couldn't be my problem please
Bradbetheman said:
I'm going to try and repair (backup and re-put) my EFS folder there, but how do i tell if its a complete EFS folder or if it is damaged? On the note 2 ATT is there a way to manually put in your IMEI? or reasons why this couldn't be my problem please
Click to expand...
Click to collapse
Last time this happened to me, a very long night, I had a guru on hangouts with me and we tried everything we could think of..
Only thing that got me back was a restore of an old backup, as a wild ass last resort.... Lost my mind when it worked
This problem is not weird, unfortunately it's common.
Starting surfing for your error and read read read.... I've had a long fricking day ..
Like a maniac I'm trying to port over a 7100 ROM.. I get that error also.
Only thing that gets it back is restoring a backup rom that had an efs backup in it.
dicksteele said:
Last time this happened to me, a very long night, I had a guru on hangouts with me and we tried everything we could think of..
Only thing that got me back was a restore of an old backup, as a wild ass last resort.... Lost my mind when it worked
This problem is not weird, unfortunately it's common.
Starting surfing for your error and read read read.... I've had a long fricking day ..
Like a maniac I'm trying to port over a 7100 ROM.. I get that error also.
Only thing that gets it back is restoring a backup rom that had an efs backup in it.
Click to expand...
Click to collapse
In my EFS folder i can't find any .nv_**** files so I'm assuming they are gone and I don't have a back-up. I've been reading and reading with nothing coming out of it other then how to fix it on alot of other samsung phones. I can't seem to find a way to re-build and manually enter my own IMEI (because i know the IMEI) Driving me nuts!! but thanks for your reply
EFS folder anyone?
Any chance i can get a copy of someones EFS folder so that i can edit the .nv_data and add my IMIE? Please of a ATT Note 2
Thanks so much and just PM link
Bradbetheman said:
Any chance i can get a copy of someones EFS folder so that i can edit the .nv_data and add my IMIE? Please of a ATT Note 2
Thanks so much and just PM link
Click to expand...
Click to collapse
Sadly no...
It is both illegal...and unethical for someone to give you a copy of an EFS folder...
It contains the user data and carrier information for the device...making the folder private...and unique to it's owner ....g
Sent from my SGH-I317 using XDA Premium 4 mobile app
Have you tried restoring firmware from Kies or flashing official firmware via Odin?
Sent from my GT-I9505G using Tapatalk
nikzDHD said:
Have you tried restoring firmware from Kies or flashing official firmware via Odin?
Sent from my GT-I9505G using Tapatalk
Click to expand...
Click to collapse
I have done official firmware and over odin and before that Kies recovery. Also, knew it wasn't smart but didn't know it was illegal.
Any idea's for programs that will scan for deleted folders? or other ways to re-build EFS or .nvdata?
Bradbetheman said:
I have done official firmware and over odin and before that Kies recovery. Also, knew it wasn't smart but didn't know it was illegal.
Any idea's for programs that will scan for deleted folders? or other ways to re-build EFS or .nvdata?
Click to expand...
Click to collapse
I was going to try this but didn't have to because I found a backup with my efs. I was going to try putting a new sim in and see if phone would see it and rebuild.
Actually was going to pull the sim out of my wife's note 2 and try it.
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
So I tried from my wifes sim today with no avail. Still don't have my phone and wondering if there is any way to recover it? Do i try to set it back to stock everything fix the flash counter then call samsung? I don't think its under warranty anymore since i've had it for almost 2 years. I know its a long shot but I wonder if taking it to one of those "cell phone repair" places would be any help? I'm out of options and actually had to drop back to my old HTC Inspire
Bradbetheman said:
So I tried from my wifes sim today with no avail. Still don't have my phone and wondering if there is any way to recover it? Do i try to set it back to stock everything fix the flash counter then call samsung? I don't think its under warranty anymore since i've had it for almost 2 years. I know its a long shot but I wonder if taking it to one of those "cell phone repair" places would be any help? I'm out of options and actually had to drop back to my old HTC Inspire
Click to expand...
Click to collapse
Yea, the sim deal was to simple to work...
So never heard I don't think. What were you on before you flashed slimkat? Did you do the 4.3 OTA update?
Have you tried flashing an original rom with the Pit file? That's your last resort, EFS is unique to each phone by using someone's else's this is illegal as your modifying the IMEI. I've had efs issues in the past but always had a backup to hand. Try flashing everything with a pit file if that doesn't work then you will have to take it in for repair, Samsung official could do it but don't know what they will charge as it's out of warranty or maybe a local phone repair shop could do it or someone with jtag services can do it perhaps too.
Sent from my GT-I9505G using Tapatalk
nikzDHD said:
Have you tried flashing an original rom with the Pit file? That's your last resort, EFS is unique to each phone by using someone's else's this is illegal as your modifying the IMEI. I've had efs issues in the past but always had a backup to hand. Try flashing everything with a pit file if that doesn't work then you will have to take it in for repair, Samsung official could do it but don't know what they will charge as it's out of warranty or maybe a local phone repair shop could do it or someone with jtag services can do it perhaps too.
Sent from my GT-I9505G using Tapatalk
Click to expand...
Click to collapse
I was on another 4.4 rom before I went to slimkat
What is a pit file? I don't know much about it and is there a "trusted" guide on how to use one with the Note 2? I mean I'm familiar with Odin so I know its there but I've never had to use one
Bradbetheman said:
I was on another 4.4 rom before I went to slimkat
What is a pit file? I don't know much about it and is there a "trusted" guide on how to use one with the Note 2? I mean I'm familiar with Odin so I know its there but I've never had to use one
Click to expand...
Click to collapse
Here's the info...
http://forum.xda-developers.com/showthread.php?t=2609871
A couple of other people are having worse problems like not being able to flash a recovery in ODIN or a ROM saying it can't read partitions. That's a good choice for a PIT flash.
But I'm reading and reading and everything is saying, yep that will work.... IF you then have the efs backup to restore
dicksteele said:
Here's the info...
http://forum.xda-developers.com/showthread.php?t=2609871
A couple of other people are having worse problems like not being able to flash a recovery in ODIN or a ROM saying it can't read partitions. That's a good choice for a PIT flash.
But I'm reading and reading and everything is saying, yep that will work.... IF you then have the efs backup to restore
Click to expand...
Click to collapse
Thanks so much for the help!! I'm just worried that its not going to fix it and only make it worse possibly. I can't find how to pull my PIT file to analyze it so my next option is... Call a professional tomorrow... I'm going to call because apparently a "Z3X box" will fix my phone in like 3 minutes. I will post back though letting people know in the future whether they can or not. Because of legal reasons I don't know if they can even write my own IMEI back to the device. Will post back though regardless after tomorrow when I call them.
This happened to me a while back and I just flashed back to stock using Odin and all was fine
Sent from my GT-N7105 using Tapatalk
GREAT NEWS!
So I got desperate and realized this was going to take a professional. I called around to my local "cell phone repair" shops that really only know how to change the screen and asked about recovering the EFS file. It started out: "Hi can I talk with someone knowledgeable about the Android file system?" and every time the person said they were an "expert" So I said "I deleted or corrupted my EFS file and I need a repair for it" and EVERY time they told me they had no clue what I was talking about. I read and read everything I could find on the internet and most pointed me to some international "send you phone here" and of course I'm very skeptical of shipping my phone just about anywhere. So I found a person in the US at mobiletechvideos.com and looked him up with the BBB and found reviews from multiple sources.
I can say mobiletechvideos.com is legit and awesome! Josh fixed my phone and repaired the IMEI in less the 10 minutes remotely. I have my note 2 back! Please do not hesitate to give this guy a try he is legit and really down to earth guy. This thread can end here because whatever he did I have no clue but it worked!
Also a lot cheaper then I though it was going to be
Bradbetheman said:
GREAT NEWS!
So I got desperate and realized this was going to take a professional. I called around to my local "cell phone repair" shops that really only know how to change the screen and asked about recovering the EFS file. It started out: "Hi can I talk with someone knowledgeable about the Android file system?" and every time the person said they were an "expert" So I said "I deleted or corrupted my EFS file and I need a repair for it" and EVERY time they told me they had no clue what I was talking about. I read and read everything I could find on the internet and most pointed me to some international "send you phone here" and of course I'm very skeptical of shipping my phone just about anywhere. So I found a person in the US at mobiletechvideos.com and looked him up with the BBB and found reviews from multiple sources.
I can say mobiletechvideos.com is legit and awesome! Josh fixed my phone and repaired the IMEI in less the 10 minutes remotely. I have my note 2 back! Please do not hesitate to give this guy a try he is legit and really down to earth guy. This thread can end here because whatever he did I have no clue but it worked!
Also a lot cheaper then I though it was going to be
Click to expand...
Click to collapse
That is great news. Congrats ! How in the world did he do it remotely ?????
Hello,
i have the same issue as described in the thread below and shown in this video ==> https://vid.me/NGc5
== > http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=41205&extra=page=1&page=1
i have been suffering from same issue since the .90 update, i tried flashing the 1.1GB file using adb which didn't solve the issue along with the yesterday update
anyone having the same problem?
i want to flash the older .63 version, but using adb it says that it can't flash older version than the current version , anyone can help with that ?
@Asus_USA
any info please
I downgraded the rom to a version from July, yet the same issue persist
Seems like a member mentioned somewhere else that the. 90 update might have broken some hardware using code that is not reversible
Waiting for any feedback from Asus
Sent from my GT-N7000 using Tapatalk
That's actually a screen or onboard video issue.... I see this on laptops all the time
Frankenberrie said:
That's actually a screen or onboard video issue.... I see this on laptops all the time
Click to expand...
Click to collapse
the weird thing that it only happened after the .90 update and several users are reporting it
And some software works fine, like whatsapp where the screen is normal while inside it
Sent from my GT-N7000 using Tapatalk
more users are reporting the same issue on the zentalk forum, good luck all avoiding this
no one else here on the forum suffering from the same issue ? any ideas for troubleshooting or solving ?
@ASUS_Khang
can you please confirm that this is a software issue that will be solved through an update and not a hardware failure ?
AhmadOkda said:
no one else here on the forum suffering from the same issue ? any ideas for troubleshooting or solving ?
Click to expand...
Click to collapse
I am also having this SAME issue ! I have unlocked my bootloader, root access, and flashed the 2.40.97 update again, I tried downgrading, it won't let me install and lower update over an higher one. and I can't get twrp recrovery to stay after the flash, it always goes back to the stock recovery. Also I know whats causing the problem. it's the Auss / powered by intel animated screen , First you have the Asus splash screen, Then the Animated Asus / Intel animation Then the boot animation screen. after unocking my bootloader, and changing the boot animation. I can tell you for sure, the Asus / Intel animation that is causing the issue !. I don't know where this animation is stored on the phone, if anyone knows. maybe we can restore of get rid of it. Anyway my phone is pretty much useless right now, can't use the keypad on the call screen, and can't even see the bottom half of the phone, IT's NOT a hardware problem. like some people have said. it's that dam Asus / Intel animation at starup.
I tried downgrading (using fastboot and abd) to every available firmware and nothing solved this problem
IMHO I think that the 90 upgrade triggered a bug while flashing boot partition
Sent from my GT-N7000 using Tapatalk
UPDATE.. I was able to install cm-12.1-20151011-UNOFFICIAL-Z00A.zip 2015-10-11 01:29 Using Windroid UIniversal Android toolkit. and it worked. and TWRP also the recovery.
Unlocked bootloader, rooted phone, installwd TWRP. Flashed boot, droidboot, with WW. 2.12.40.09 Z00A Then installed cm-12.1-20151011-UNOFFICIAL-Z00A.zip 2015-10-11 01:29 . The screen problem IS still there ! \ Anyone else have any ideas ? ~ Travis
My phone (ZE551ML) developed the same issue. When flashing back to stock didn't work, I sent it in for an warranty RMA. A part was replaced and the phone sent immediately back. Not a word to me about the unlocked bootloader. Just make sure if you send it in, that you state you did flash attempt flashing to stock, and make sure the phone is as close to stock as you can get. Factory reset the phone and go.
I tried last week 3 times I got an RMA & then an advanced RMA and i'm getting the run around from them. they even had the hold of 344.00 on my checkings account to the advanced RMA and then THEY canceled the RMA and everytime I talked to them 3 different customer support people then said " sorry we're updating our systems call back tomorrow. " I got told that 3 times and I've called 4 times. the phone is pretty much useless at the moment.
If they send the phone back to you, the part that was replaced on mine is "90AZ00A1-M02610". Dunno if you can get that part yourself and have it repaired by a third party, but other than that I wouldn't know what to do in your situation.
ArmchairWizard said:
If they send the phone back to you, the part that was replaced on mine is "90AZ00A1-M02610". Dunno if you can get that part yourself and have it repaired by a third party, but other than that I wouldn't know what to do in your situation.
Click to expand...
Click to collapse
...This is the Hardware model# of the whole device, not just a part inside , buy a new phone and you have this yourself !
At least for those in Canada, here a short review for my "advanced replacement" experience:
I used the Chat on their website to get a RMA#, then got a confirmation email with a sort of howto. They mentioned to use Fedex or UPS to send the defective device in and noted not to long to wait to do this otherwise the hold on my creditcard... you know! So i sent the package 3 days later with UPS, cost me a bit over CA$60 with insurance and tracking.
Just the other day i got email from Purolator (a Canada only parcel service) to print a return sticker. No one from ASUS mentioned this to me - $60 wasted
The replacement phone came also with Purolator, ASUS emailed me a tracking# but NOT wich carrier they used. Cost me a few hours and a couple phone calls to find out and re-route the package to my workplace.
ASUS did not use a original case, just a folded carton as they stated the replacement would be a new device. In case i decide to sell the phone i don't have original carton
Start to install all my usual App's etc. found that the phone does not receive any GPS signals, so it seems i changed a not usable screen into a not working GPS
For me, this was my last ASUS for a very long time!
Finally got my Advanced RMA going. can't wait to get a working phone, as soon as I do. Going root & unlock bootloader and install CM 12.1 I'm DONE with ASUS's bloatware ! ~ T
I am having the same problem. I have gotten my screen to work, but it still glitches. Is the only solution to send it in?
jeisenhart34 said:
I am having the same problem. I have gotten my screen to work, but it still glitches. Is the only solution to send it in?
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I think so, I tried to fix it, flash with 2.20.40.97 Four times now, the problem is still there, rooted, unlocked bootloader, and installed CM 12.1 thinking it would get rid of the problem, it didn't. I think the problem is in the boot partition now. I also flashed the splash screen, and the boot animation. the problem is still there, EVEN after returning this phone back to stock to RMA it. the problem is still there.
Rattraps123 said:
I think so, I tried to fix it, flash with 2.20.40.97 Four times now, the problem is still there, rooted, unlocked bootloader, and installed CM 12.1 thinking it would get rid of the problem, it didn't. I think the problem is in the boot partition now. I also flashed the splash screen, and the boot animation. the problem is still there, EVEN after returning this phone back to stock to RMA it. the problem is still there.
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I contacted Asus and I have to send my phone in. If you haven't dropped your phone, Asus will overnight you a new one for $25. I dropped my phone so they will repair it free of charge if the damage from the drop isn't what caused the issue. Otherwise I'm going to have to pay.