I'm on vacation in Amsterdam and bought a local sim from Vodafone.
It looked like it worked and I got 4g fine, but after a moment I got a notification that I need to activate the phone and lost mobile data. Activation fails each time and tells me I need to contact support.
Exact same thing happened to my wife on her Google Pixel (not XL).
The vodafone guy was clueless.
I've switched several sim cards and operators in my home country (not Europe) without any trouble and never encountered the phont activation stuff.
Help!
Related
Have just debranded a HTC Desire from Orange(UK) to T-mobile only problem is i can get on internet to download apps but i cant make or receive calls!
All it says is a womens voice saying "calls are currently not being connected to this number"
Has this phone been blocked somehow.
It was originally bought from Ebay could it have been blocked or something?
If so is there anyway round it.
The sim works fine in other phone perfectly!
Any help would be much appreciated.
Cheers
Blocked I would think. I think there is a service to check the imei. Search Google. Phone will only work in foreign country now.
Sent from my HTC Desire using Tapatalk
When you say "debranded" did you mean unlocked? or did you just remove all the Orange cr4p from it?
Did it work before you did this? (though I'm guessing you din't try becasue you didn't have an Orange sim card).
As it was on orange originally i paid a small fee to have it unlocked (only had to give over IMEI number).
After that i debranded it via making goldcard etc,thought all was fine as wireless worked but cannot make or recieve calls!!
If it is blocked,which countries will it work in?
Is there nothing i can do?
I had a very similar problem. I travel a lot to other countries and have various sim-cards for the different countries that I visit regularly. I received similar messages to yours and only found out when trying to make a call that the sim card had expired. Apparently they only last for 12-24 months (in the countries I'm talking about) then you have to get a new card and, unfortunately, new number.
Also had the same problem when I just bought my Desire. I too had it unlocked and a few days later, for no reason at all, what's happened to you happened to me. So I viewed my mobile phone account online on the providers website and found that my account was "missing". I tried the online live chat and they told me my account had been cancelled. They couldn't explain why but after a lot of protesting by me they magically re-instated it.
I think the best advice is to contact T-Mobile. Maybe the sim needs activating, if not done already, or maybe there's a problem with the account or the sim is faulty.
Try another T-Mobile sim in it, or another provider to see if they work. You can get them for free now.
My 2 month old One X seems to have developed a problem today, with it's GSM/UMTS radio. Was working fine this morning in Dublin. Caught a ferr y back to the UK and it was still fine but by the time I got to my office in Chester, it was showing no service. I just put it down to a local issue with the Vodafone network. But, on the 200 hundred mile drive back to London, despite rebooting and trying to force it to re-register as GSM, WCDMA in GSM/WCDMA modes, I've still not managed to get anything other than No Signal. Clearly not a general Vodafone network problem as the UK news and internet sites would be all over it.
I got back home and tried the other Vodafone SIM that I use in my Galaxy Tab (screwing up the SIM slot in the Tab, in the process) but exactly the same problem. I've spoken to Vodafone and despite me trying the other SIM, they've just said it looks like your SIM isn't registering with the network, so we'll send another out. All good except I'm off on holiday tomorrow.
I'm wondering if the radio "chip" itself has gone AWOL and wondered if there is any way to diagnose that on the handset itself? Any ideas if that's possible or anything else I can try to diagnose the issue?
Failing that, I guess it needs to go back to HTC for repair/replacement. Anybody know how warranty repairs work and how long it's likely to take to resolve and anything I should do with the phone beforehand?
You need to try your sim in another phone to eliminate the sim card
If its the same in another phone its the sim if it works fine its the phone
Hi everyone, I have searched XDA and Google to no end for a fix.
I just got this phone used like new off eBay yesterday from a reputable mobile dealer. I have spent hours playing with it and testing it and can confirm everything on it works beautifully!... except mobile service. >_____________<
Coverage is terrible to nonexistent at least half the time I use it, whether at home or out and about. I got a new SIM, same problem. My previous phone had great coverage and it was an unlocked AT&T iPhone 4.
The service bar indicator often shows a white circle with a cross. When I try to register it with T-Mobile, an alert appears in the top bar saying "Mobile Data is currently turned off" -- even though it isn't-- while the phone shows "Registering on T-Mobile..." for a minute, until finally saying "Unable to connect. Try Later"
It has a good IMEI, locked to T-mobile, stock unrooted Android 4.3 and is in excellent all around condition. I troubleshooted this with T-Mobile for two hours yesterday at the store. We are all trumped. They said they would have a network engineer check things out on their end and I should get a call back in two days from tech support.
Please help! I have already contacted the eBay seller about the phone but if at all possible I would like to fix the issue myself if I can.
Just noticed something. Without SIM card inserted the phone shows several bars of cellular service. With the SIM card in, the cellular service bar shows a white circle with a slash.
Maybe the SIM reader is toast?...yet, the phone acts like there is a SIM in when it is in...in other words it doesn't say insert SIM or no SIM or anything like that.
Hey, I recently took a Verizon branded phone with me to the UK (ADR6350) and managed to get it unlocked whilst visiting. I tested the phone in the UK with several different sim cards with the result being successful. I tried O2, Tesco and Vodafone. Unfortunately, when I returned to the USA and wanted to insert a GSM sim card into the phone, it doesn't seem to recognize the network. I have tried h20 and Vodafone whilst in the usa and nothing works. The cell phone will automatically connect me to the Verizon network regardless of CDMA or GSM settings. I will make a call with the new chip in the phone it will automatically try to connect me to Verizon customer services or tell me the network is unavailable.
I am trying to figure out what the problem could be. I have no idea why the cell phone keeps reverting. I know the chips that i have tested work in the USA as I have another mobile to test them in without issues.
Could anybody help or have some suggestions please?
Everybody asks money the unlock code.....
This sucks...
koukaki said:
Everybody asks money the unlock code.....
This sucks...
Click to expand...
Click to collapse
Don't have money to unlock it, sucks more
So I just want to say Ive been on straight talk for probably 12-15 yrs. I thought I knew all the tricks for getting phones to work on certain networks.
I prefer verizon in my location, it has the best coverage but also verizon sims have always been tricky to use on phones I didnt buy from straight talk. In the past Ive been told by straight talk that my phone wasnt compatible with verizon network but then I would just buy a junk $40 verizon/cdma phone, activate the sim in the cheap phone, and then transfer it over to my owned,unlocked,nicer phone and that would be enough to get calls and text. then set a couple APN settings and you have data and mms.
So.... Ive had a verizon sim in my LG G7ulm for 3 or 4 years now...or since it came out in 2018.
I have an unlocked version I bought outright. I cant remember if straight talk let me register it directly on verizon sim or if I had to do the sim swap trick mentioned above but anyway....3 years at least of zero problems.
My phone been stuck on android 8 and running slow so decided to wipe it and flash android 10 firmware. After doing so I can boot the phone and for 20-30 sec it shows its connected to 4g lte but then drops and i have no service at all. Ive tried all network operators/modes, Ive set APN...reboot, Ive tried 6 or 7 various different firmware revisions and this is the same result....no service.
I even went back to stock oreo 8.0.0 firmware but the problem still persists.
I contacted straight talk via chat which always is a laugh because they cant trouble shoot a rock that wont roll downhill and just tells you the device is not compatible. My daughter has this same phone and it worked fine for years as well but she took her sim out to test a different phone and lost it and when she ordered a new one it wouldnt work and they told her the phone was incompatible even though me and her both had these phones working fine for years and know they work.
So is straigt talk just blacklisting my phone? Did reflashing a new firmware cause the tower to re-verify the device and blacklist it or something? I can still pop this sim in my old phone and it connects perfectly fine and has service.
I just dont get it. My daughter when she ordered a new verizon ST sim and activated it her phone did the same thing and they said it wasnt compatible with verizon which is bullsh## because if you activate the sim on a different device then swap it over it works great.
Why do they care what device it is solong as your paying for service?
I dont know whether I should try a new ST verizon sim, ST t-mobil sim, or ST att sim now.... Att always works on these unlocked phones but service is crap in this area with at&t.
Anyone have similar experience or knowledge about this issue?