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In spite of my best intentions, and really attempting to remain loyal to Samsung during a decidedly rough time for the company, I am being completely abandoned by Samsung. Do they care? Not at all. Do they think the loss of one (more) customer is significant? It would appear not. That attitude is not really great, but it's understandable. If we, the consumers are in a bad way over this, and we certainly are, depending on your particular circumstances, then it's not hard to imagine how messed up thing must be for those Samsung employees that are dedicated and we rightfully proud of the N7.
It's a nightmare for all. That being said, we the living still have to work and play and go on with our lives. I sat on a fence for a week, just paralyzed - I was in denial, I realize; "this can't be... it just can. not. be...
But acceptance is one of the steps I think, and with that in mind I came up with a plan. Trading the Note 7 for an S7 or S7 Edge was not an option. I already HAVE an S7 (work phone) and an S7 Edge (personal phone that I kept when upgrading to Note 7. Besides, neither is a Note. I sold my Note 4 when I got the N7. The S7 Edge is a beautiful phone. It's just not a NOTE. Different usage case.
So I decided, with my options disappearing, that a Note 5 was the best (least worst?) option available to me, as sad as that appears. The Note 5 has the newer build methods and materials, though it's not as balanced, nor as slick as the Note 7 was/is (or as slippery) and I sure don't have to list why it's a weak substitute in this space, but it IS the closest thing to a N7 in a Note Series phone. So I decide to bite the bullet and live with half the internal memory, no water resistance, a smaller battery (but not prone to meltdown at least) etc.
Guess what? No Note 5 to be had. There's obviously SOME around since a guy posted that Verizon got him one for about $375 or so - but AT&T? Nope. Nada. They must have divested themselves of them knowing that NOBODY would want one with the N& selling alongside it. Whoopsie. Bad call. Note 5 would be more popular today than when it was new on the market.
So I tried Samsung. Thinking I would give them a really hard time and hopefully get them to GIVE me one until a new model - ANY new model phone comes out. I have gotten stuff in the past when a company is trying really hard to keep customers.
Guess what? No Note 5 to be had here either. SAMSUNG got rid of them all, at least all the ones in the sales channel. So both AT&T and Samsung can't get me ANY model note phone, including prepaid devices or refurbs (why the rep thought she could find a Prepaid Note 5 is a joke in itself.
To add (another) insult to (yet more) injury, the AT&T rep tells me "You can use the S-Pen on the S7" I kindly explain to her why that is not so, no Wacom digitizer, thus no S-Pen, but she INSISTS! Sher READ IT SOMEWHERE (therefore it MUST be true, right?) So, since I HAVE an S& and 2 S-Pens (one kept back from the 1st N7 recall) I tell okay, let's TRY IT! HEY! Guess what? (I say that a lot here, don't I?) It DOESN'Y WORK! WHAT A SURPRISE! I am SO disappointed. But she tells me (wait for it) You must be doing something wrong. My documentation says a stylus works with the Note 7. FACE PALM (when what I feel like doing is reaching through the phone line and (expletive deleted)
So yeah. Truly without a viable option. And the sad part is, I didn't even WANT the damn Note 5 very much, but was willing to make the best of it, AND stay loyal to Samsung, and buy yet ANOTHER Samsung Phone next year. They keep this up they will be competing with HTC and Motorola on phone sales again. You can't stay at the top of the tier when you a) have no product to sell at that level, and b) Give your (potentially loyal) customers no way to remain so, despite their willingness to work with you.
Based on these realizations I have to believe Samsung will reap exactly what they are sowing today which is big losses of sales, loss of market share, and loss of loyal customer base. It doesn't get much worse than that. But fret not. Even these extremes wouldn't send me over the dark side of the apple.
Note 5's for ATT are everywhere. Have you looked at Amazon lately? BH Photo?
My search was really fruitless. No Verizon Note 5's anywhere except at Verizon, where I would have to pay as much as the Note 7 costs while simultaneously losing my Upgrade status and be stuck with it for 24 months to boot.
So I feel for you but only half as much as I feel for me.
Yes but I need AT&T to GIVE the NOTE 5 to me. I dont want to buy one, lol! I would, under the right circumstances give up the NOTE 7 (sob!) but there's no way I am using up an upgrade or the GO TO on an N5. It has to just be a placeholder, not a replacement for N7.
Just to ask:
Have you tried calling Samsung's Note 7 department based in Colorado? The number is 855-291-6255 - no matter who you first speak with ask for the Note 7 department in Colorado. If you get any grief over it tell them you had called earlier (a little white lie) and you had been on hold with that department for an hour or so and got disconnected and nobody has called you back.
I know of 13 people personally that have used that method to get a full retail refund of the purchase price on their Note 7 devices: 5 of them with AT&T, 4 of them with Verizon, 3 with T-Mobile, and 1 with Sprint. How do I know? Because I gave them that number and those instructions last week after I saw the number posted over at Reddit with the same info and instructions.
Now, as of this minute Samsung might be doing things a bit differently, I don't know, but 5 (2 from AT&T, 1 from Sprint, 1 from T-Mobile, and 1 from Verizon) of those 13 people I provided the number and info too already got their refunds this week (they told me when their checks arrived). They also returned their devices to their carriers and were told to either keep them or wait for Samsung to send the return packaging.
It sure can't hurt to give 'em a call and see what happens. If you're successful and you get the refund congrats, now you'll have money to go buy whatever phone you want (given that if you were under contract with the Note 7 purchase you'd be paying that off if required, some carriers are just writing off those losses at this point).
I read the other day that the Note is only good for about one or two percent of their phone sales, so while it bites, it's probably not biting them as much as it should be, resulting in a general feel among people that they don't care. Or that's my guess at this point.
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br0adband said:
Just to ask:
Have you tried calling Samsung's Note 7 department based in Colorado? The number is 855-291-6255 - no matter who you first speak with ask for the Note 7 department in Colorado. If you get any grief over it tell ...
It sure can't hurt to give 'em a call and see what happens. If you're successful and you get the refund congrats, now you'll have money to go buy whatever phone you want (given that if you were under contract with the Note 7 purchase you'd be paying that off if required, some carriers are just writing off those losses at this point).
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Thanks for your thoughts, I appreciate it, but I think you may have missed the entire point of my long winded tale... I don't WANT a REFUND. AT&T will give me a refund, take back the device, shut down the extra line I assigned it and all that. None of which helps me in any way. What I need is a NOTE PHONE. Having sold my perfect condition NOTE 3 and Note 4 after grabbing the Note 7, I have nothing to fall back on and no way to GET a NOTE PHONE. Having a refund leaves me without the phone I need and no reasonable replacement. Thanks anyway, though.
So you're trying to get a Note 5 for free? You think they're just going to do that? After all of this mess?
You said AT&T couldn't find one to sell you... so what is is, you are trying to get one for free, or you can't find one to buy? Apparently you CAN buy one. https://www.amazon.com/Samsung-N920C-Factory-Unlocked-Galaxy/dp/B013WACF4S?th=1
This has sucked for everyone affected. Personally I've been through two Note7's and ended up with a S7 Edge. If I wanted a S7 Edge I would have pre-ordered it when it came out. I stuck with Samsung because I use their features across all my other Samsung devices. Those devices include a NotePRO 12.2 (my laptop), Note 10.1 2014 (retired - now primarily my TiVo remote), Galaxy View (my portable home and away TV), and Gear S2. I use SideSync, S Note (including the Windows app), Scrapbook, Samsung Link, Samsung Pay, and Samsung's browser (ad free w/o root) and wasn't prepared to give those up. My non-Samsung device choices on AT&T amount to the LG V20 (too big for its screen size, not enough sizzle) or iPhone 7 (I'm not changing eco-systems). So I'm keeping the S7 Edge until the S8 comes out which will most likely be a Note7 with beefier specs and no S Pen. I'll hope for a Note8 in the fall and then I'll move from the S8 to it.
Like OP I had Note5 I was fine with. If the Note7 never came out I would have kept it and waited for what followed the S7-series. I do like the S7 Edge though and like the edge features I grew accustomed to on my time with the Note7. Since I do use S Note heavily I picked up a Tab A 8 with 4G and S Pen that I imported from Malaysia. It's a nifty small little tablet that's great for taking notes and it's on 6.0 so has the Note7's S Pen features. When I only want to carry one device I forward my calls from my S7 Edge to it and I can send and receive MMS on it using AT&T's unified messaging.
So I've exchanged phones three times, have a phone I wouldn't have chosen, and had to buy a tablet I wouldn't have needed. Sh!t happens. Samsung didn't want what happened to happen and neither did AT&T. I'm loyal to Samsung and Note devices especially so I'm just rolling with it. Of the over a dozen Samsung devices I own or owned this is the first time I've been let down. Assuming this incident has taught them humility their future products will be the best designed, best tested, and best QC'd on the market.
It is what it is.
Wow this thread truly makes my head hurt....
Let me make sure I get this right.
You are fully aware you can get a refund... for the FULL RETAIL AMOUNT of the phone, but don't want to do that, because you want AT&T or Samsung, to give you a Note 5... as a matter of principle???
There are PLENTY of Note 5 devices available for sale, at a MUCH lower price than the Note 7.
So you are UNWILLING to get a refund, and use that money to BUY a Note 5, and use the rest of the money for whatever you want.
This makes Z. E. R. O. sense. Please tell me I am missing something here, but getting around your generic rant and getting to the details was a bit difficult. End of an era? Like others have stated, the Note is a small percentage of their total sales. Until S7s and S7 edges start catching on fire, the era will continue just fine.
svache said:
I read the other day that the Note is only good for about one or two percent of their phone sales, so while it bites, it's probably not biting them as much as it should be, resulting in a general feel among people that they don't care. Or that's my guess at this point.
Sent from my SAMSUNG-SM-N930A using Tapatalk
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I read the other day that the Earth is in fact flat and not round after all <- True story!
The Phone Company said:
I read the other day that the Earth is in fact flat and not round after all <- True story!
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Thank you for that insightful contributing post.
poor_red_neck said:
Wow this thread truly makes my head hurt....
Let me make sure I get this right.
You are fully aware you can get a refund... for the FULL RETAIL AMOUNT of the phone, but don't want to do that, because you want AT&T or Samsung, to give you a Note 5... as a matter of principle???
.
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I can understand their point because I have gone through the same dilemma.
I had a Note 4 I was relatively happy with, but starting to get long in the tooth. I tend to get a phone every 2 versions if the new version is reasonable (so went from N2 to N4 for example). I never considered the N5 as I have a pretty full SD card and no way am I giving up running that.
So the N7 specs came out, and it was everything I wanted. Fork out the huge $1350au and pre ordered it. The rest of that chapter is well known (2 perfect Note 7s in 4 weeks).
Now, with what is assumed to be total abandonment of the Note 7 series, what are my options?
1-full refund-ok, but then I need to get a phone (N4 is now being used by my wife)
2-S7/S7E with gift card style refund ($450/$350au).
I forked out the $ to upgrade to a phone I really wanted. Now I have to still lose some of those $ to get a phone I never really wanted, nor would have considered.
The only resolution I can see is to have Samsung provide a loan device and re-release a Note/SPEN model again with SD card ASAP, or allow the cheap purchase of an inferior model and a discounted purchase of the new model when it becomes available. I will certainly be somewhat out of pocket over all this, plus not being able to use the phone I really was wanting to buy.
I have decided instead to get the closest phone to the N7, the S7E, with the Samsung offer in au it is basically getting it for $100 less, and hopefully it will have good resell value when the next N series comes out (but I haven't sold a phone in a long time now, always handy to keep older phone just in case!)
I never certainly planned to buy two new phones so soon!
I think buying the N5 at this stage is a massive compromise for most (esp with so little on board storage and no SD slot), I would think anyone taking this route now is doing it temporarily to keep them going to the next N release and thus 2 phones purchased when really they were after just 1, thus why we get all these threads. The N7 is almost perfect, anything else is a compromise until the N7 comes back into sale again (as N6+ lol).
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I will still buy another samsung phone most like the next s8. Yes, i need to return the phone twice. But i got a few valuable free gifts. And got a full refund at the end. Not even iphone will do that. If you do the math, Samsung basically just gave me a travellers charger, a wireless charge, a power bank for free. So, why not getting the s8 next year, you won't have anything to lose
br0adband said:
Just to ask:
Have you tried calling Samsung's Note 7 department based in Colorado? The number is 855-291-6255 - no matter who you first speak with ask for the Note 7 department in Colorado. If you get any grief over it tell them you had called earlier (a little white lie) and you had been on hold with that department for an hour or so and got disconnected and nobody has called you back.
I know of 13 people personally that have used that method to get a full retail refund of the purchase price on their Note 7 devices: 5 of them with AT&T, 4 of them with Verizon, 3 with T-Mobile, and 1 with Sprint. How do I know? Because I gave them that number and those instructions last week after I saw the number posted over at Reddit with the same info and instructions.
Now, as of this minute Samsung might be doing things a bit differently, I don't know, but 5 (2 from AT&T, 1 from Sprint, 1 from T-Mobile, and 1 from Verizon) of those 13 people I provided the number and info too already got their refunds this week (they told me when their checks arrived). They also returned their devices to their carriers and were told to either keep them or wait for Samsung to send the return packaging.
It sure can't hurt to give 'em a call and see what happens. If you're successful and you get the refund congrats, now you'll have money to go buy whatever phone you want (given that if you were under contract with the Note 7 purchase you'd be paying that off if required, some carriers are just writing off those losses at this point).
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I seen the reddit site where people were talking about this refund process. So you know people who have confirmed getting a full retail check back already? I wanted to take this route with my sprint note 7 but I didn't want them to de activate my phone once I call to get the box sent. Rather it be blacklisted once I take it off my account when I get the return box.
As stated, the 13 people I provided that info to were "OK" with getting the refund from Samsung. Since I made that post one other person got their check already as well so it seems to be the course to take. Samsung might change things as I mentioned so the only way to know is call it and see what happens.
Can't speak for any blacklisting going on, all I keep hearing are rumors and the occasional report from someone that says their device has been blacklisted but there never seems to be any way to verify those stories. If the carriers actually publish statements that they plan to blacklist the Note 7 (which is within their rights to do since it's their networks) then I'll attach some more credence to it at that time but I don't expect it anytime soon if it ever does.
Samsung has said they'll accept returns through December 31, 2016 so, after that we'll see what happens with the carriers too I guess.
I was holding out hoping they would start getting desperate to get the recalled units back, let's hope this is the case, so i guess i should hold out longer now Nd see what happens. They should give us discounts on the next phone, but that doesn't really help being on contract for people like me on the next plan, if i switch the s7 edge right now, I'm locked in for a year unless I pay off half the phone, its a mess but I'm hoping this mess blows over soon, I dont want the S7 but I will use it temporarily until a real upgrade drops, otherwise I'll keep my Note 7, really just depends in what Samsung is willing to do to get me to give it up lol.
https://www.google.com/amp/www.techtimes.com/amp/articles/183031/20161022/samsung-considering-offering-galaxy-note-7-customers-discounts-on-new-galaxy-s8-s8-plus-and-note-8-upon-release.htm?client=ms-android-att-us
I was feeling the same until, in the interests of safety and concern I might need to fly unexpectedly, I swapped for an S7E. The phone is fine. I miss the iris scanner a bit. I barely used the s-pen. I think the battery life is better. I can totally live with this phone for a year or two. I'm on the Jump plan but I really don't make use of the upgrade option much.
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So much for keeping the S8 a secret.
I think I've already made up my mind with the LG V20. So I'll pass on this offer.
Discount or not, many will still be in a contract if they were forced to take the S7...
Doesn't seem like this speculative deal is just for hold outs, but for anyone who owned a Note 7.
BozQ said:
So much for keeping the S8 a secret.
I think I've already made up my mind with the LG V20. So I'll pass on this offer.
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LCD? Really? I just can't see beyond that glaring weakness.
So far this offer appears to only be for users in South Korea - Samsung may simply never make the offer worldwide, that would be somewhat extreme and basically cost them double what this whole thing is costing them at this point in time.
Perhaps this offer arose for Korea because some 500 people are sueing them there already?
Now a S7 Edge explodes. wtf?
http://www.phonearena.com/news/Samsung-Galaxy-S7-edge-explodes-while-charging_id86908
So I can sign up for an S7E then get a Note 8 upgrade mid term at 50% off? http://www.androidcentral.com/samsu...korea-makes-it-easier-buy-galaxy-s8-or-note-8
Assuming they extend this offer to the UK that is. Well I returned my N7 and am awaiting a call from Carphone Warehouse to upgrade to the S7E. But I guess I'll only do this if they extend the offer to the UK...
COME ON SAMSUNG....it's not just S. Korea that have been screwed over.
nomailx said:
Now a S7 Edge explodes. wtf?
http://www.phonearena.com/news/Samsung-Galaxy-S7-edge-explodes-while-charging_id86908
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I would be willing to bet that almost every model of phone has had a couple examples of individual phones having meltdowns. It's called "acceptable risk of failure"
i.e. the manufacturer tests and does calculations on their product, and analyzes it to determine how likely the device is to fail, and what the potential damage from said failure would be. If the financial risk due to that failure is lower than the cost to lower the failure rate, they don't care about it (unless the failure rate would be so high that it would draw negative media attention, such as the case with the Note 7).
I imagine that Samsung did this with the Note 7 - they looked at the situation and figured "well, we can swap to the single battery maker for xx million dollars, and replace existing batteries (as well as potentially the glass and body), and the failure rate risk will be lowered to 1 in whatever number of phones". Then when they did that, they realized that the continuing failure of first gen phones, combined with a very small handful of second gen phones (yes, there were 25 or so failures after the phones started being replaced, but not nearly all of those were second gen phones), the only options were either do a full recall, and mitigate the potential financial liability from a lawsuit, or do a complete recall and re-release the phone after putting it through even more extensive testing and possibly an update or repair to the hardware (requiring full recertification and testing for most countries they are sold in that require such certification). The cost was too great, and the risk was too great, so they canned the phone.
jonboyuk said:
So I can sign up for an S7E then get a Note 8 upgrade mid term at 50% off? http://www.androidcentral.com/samsu...korea-makes-it-easier-buy-galaxy-s8-or-note-8
Assuming they extend this offer to the UK that is. Well I returned my N7 and am awaiting a call from Carphone Warehouse to upgrade to the S7E. But I guess I'll only do this if they extend the offer to the UK...
COME ON SAMSUNG....it's not just S. Korea that have been screwed over.
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I wonder if the editor of that publication read the article before he wrote the headline? The article says 50% off screen repair costs. It says nothing about a 50% discount on an S8 or Note 8!
BozQ said:
So much for keeping the S8 a secret.
I think I've already made up my mind with the LG V20. So I'll pass on this offer.
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ermm ........ you will be back
V20 a HOG of a phone - huge bezels. And an IPS display... no thanks to 2012 tech!
Aimara said:
ermm ........ you will be back
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Oh of course. I'm actually brand neutral. I have tried many brand of smartphones over the years.
Starting with the HTC Dream, and then I've had Motorola, Samsung, Xiaomi, Sony and one more that slipped my mind.
The smartphone has become such a personal device for me, it has already superceded my laptop usage. I've had cheap smartphones in the past and I had enough of those. Few months ago, decided to have one super smartphone that does everything I need. And the Note 7 looked like it fit the bill. But we know how that ended up. And the S7 Edge doesn't quite fit the bill for me.
The LG V20 looks good for my daily use. I totally understand why you'd disagree. But we all have our personal preferences. And the V20 might just work out for me. At the same time, it would be the first time I'd try LG.
BozQ said:
Oh of course. I'm actually brand neutral. I have tried many brand of smartphones over the years.
Starting with the HTC Dream, and then I've had Motorola, Samsung, Xiaomi, Sony and one more that slipped my mind.
The smartphone has become such a personal device for me, it has already superceded my laptop usage. I've had cheap smartphones in the past and I had enough of those. Few months ago, decided to have one super smartphone that does everything I need. And the Note 7 looked like it fit the bill. But we know how that ended up. And the S7 Edge doesn't quite fit the bill for me.
The LG V20 looks good for my daily use. I totally understand why you'd disagree. But we all have our personal preferences. And the V20 might just work out for me. At the same time, it would be the first time I'd try LG.
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How was your Xiaomi experience? I'm eye-balling the Xiaomi Note 2 that just dropped today as a temporary device until the S8 or Note 8 comes out, something to just buy outright and enjoy. But never owned anything but Samsung, so yes I'll def lose the Samsung Perks, I.E. Samsung Pay, Gear VR Etc. But looks-wise Xiaomi did a DECENT job imitating the Note 7, that Skin is just blehhhhhh though.
Dmac1984 said:
How was your Xiaomi experience? I'm eye-balling the Xiaomi Note 2 that just dropped today as a temporary device until the S8 or Note 8 comes out, something to just buy outright and enjoy. But never owned anything but Samsung, so yes I'll def lose the Samsung Perks, I.E. Samsung Pay, Gear VR Etc. But looks-wise Xiaomi did a DECENT job imitating the Note 7, that Skin is just blehhhhhh though.
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They're decent smart devices for the price.
However, most reviews of smartphones (every smartphone, not just Xiaomi) fail to cover is the call quality. I mean, it's a smart -phone- after all.
I make phone calls all the time. My parents, my in-laws, my wife, friends, etc.
Once, my wife and I had the Redmi 2, and it was one of the most frustrating experiences we had. We were constantly struggling to make out what we're telling each other.
We've since switched phones. She got a Galaxy S6, I got the Xperia Z3 Compact, VoLTE and HD Voice was like butter to our ears.
I got the Note 7 initially, so that we could communicate using 3G video calls, something not many smartphones support. But now that the Note 7 is discontinued, I have to search for an alternative.
I was quite close to settle for the S7 (no Edge), until I discovered the V20 also supoorts 3G video calls. So I'm giving that a shot.
Edit - Oh and charging was slow. After experiencing quick charge, you can't go back.
To be fair, I'm not sure about the newer flagship Xiaomi phones. But I don't think I'll be getting another Mi phone soon. I am eager to try OnePlus 3 some day.
My country the only option is to get the refund. So will I still able to get the discount rate for s8?
torickray said:
My country the only option is to get the refund. So will I still able to get the discount rate for s8?
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So far, reports suggests it's only in S Korea. Not worldwide.
I remained on my Note4 for the time being. But I don't think I can wait one whole year for the Note8. One, my phone may not last that long. Two there is competition out there already surpasing the Note7 in some aspects. Three I think people like to change phones as their contracts expire, which was a probably while ago now for many. The question is though CAN they make it happen sooner. They still supposedly don't know the cause of Note7 failure so time does not seem to be on their side. Which, for me at least, sucks. Note7 is just too expencive for me with all the downsides. So unless Samsung does something soon, I can see a lot of people turning away after some time.
I don't think Samsung can afford to rush it. Look what happened with the Note 7. If they rush the 8 and have similar issues that would be catastrophic. I thought I read they were aiming for summer time launch for the note 8,and February for the S8. Loved my note 7 so very interested in how they'll handle the next 8. After two very expensive recalls on the N7, I truly hope they can make sure the 8 comes out successful.
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But we already have the Galaxy Note 8.0
http://www.samsung.com/uk/consumer/mobile-devices/tablets/others/GT-N5110ZWABTU
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Smart answer
Wow you have impressive patient! I'm still on the Note7 trying to hold out to see if Canada adopts the 50 percent discount on the Note8 like Korea is doing, but it looks like I'm liking the Xiaomi Mi MIX more and more everyday.
I also think Samsung needs to take their time with releasing future devices and not get ahead of them self just to beat the competition.
I am pretty sure I have no patient and I don't have much patience . Likenthey say, 6 months is already eternity in tech world. I am afraid Samsung will loose battle with time if they don't hurry up . I am simply not interested in a device s7 with such a small screen to be tied to for 2 years.
Honestly speaking, the Note 7 didn't feel like a rushed product to me.
Everything feels good, the software was solid, the features were outstanding.
I'm a firm believer now that the exploding batteries was due to a design flaw of the phone itself, and not defective batteries. And that it was something not easy to identify during testing phase.
I hope Samsung will be honest and forthcoming with their investigation reports and then draw out what preventive measure they have in place to prevent this from happening again.
Yes so I think they don't have to quite make a foldable phone yet (I would not buy it anyway hahaha), but they need to make a better version of Note7. More ram, bigger battery, better screen to bezel ratio with keeping ip68 and design would be enough for me. But if it was fast enough. If not there are at least 2 phones competing even now.
I also think they should reach a firm cause of Note7 disaster and make sure they make it right. But they are professionals, they can't take forever doing it. People won't wait that long. They owe it to us to work well and swiftly, otherwise they may as well give up in the phone making alltogether.
Samsung shouldn't hurry with Note 8. They should take their time to make the best phone ever so that people cannot refuse buying it.
Hurrying is what got Samsung in trouble in the first place. Repeating such a mistake would be... well, idiotic, for them.
For consumers, there's also a silver lining - this gives room to some other company to step up to the plate and knock it out of the park.
amyf27 said:
I don't think Samsung can afford to rush it. Look what happened with the Note 7. If they rush the 8 and have similar issues that would be catastrophic. I thought I read they were aiming for summer time launch for the note 8,and February for the S8. Loved my note 7 so very interested in how they'll handle the next 8. After two very expensive recalls on the N7, I truly hope they can make sure the 8 comes out successful.
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Samsung has a history of making good mobiles. If I am not mistaken they have produced more mobile phones than any other brand to date? Why would you think Samsung could or may botch up the Note 8? There proven test record clearly shows they are expert at what they do.
I have every confidence the Note 8 will be another marvel of technology as all previous Samsung phones have been. This episode with the Note 7 is not about mass problems its the prevention or possible prevention. If we exaggerate the number of known failed Note 7 by 100% this still makes the note 7 have a failure rate of about 100 out of 3.5 million. Now apply the math to all the Samsung phones out there and the possibility of the Note 8 being a lemon is so Infinitesimal it cant be recorded.
Ryland
If Samsung make me eat my words I shall kick the cat! :silly:
The problem is however that the media will be keeping an extra sharp eye on a new Note, even if they have like 5-10 failures among those many millions, it will be all over the news again.
They should take their time, solve the issue of the Note 7 if they haven't done so already and make sure it doesn't happen again. I'd rather see them wait an extra month and make sure they did it right the first time, than to see them release the new Note a month early only to have issues again.
Samsung should address the issue head and not treat this whole episode lightly.
They got away with a tongue-in-cheek humour when they highlighted the Note 7 S-Pen doesn't fit in backwards, an obvious jab at their Note 5's flaw. But they can't apply the same technique with the battery.
I remember a few years ago, when the Sony Playstation Network was hacked and the whole network was down for a month, then President and CEO of Sony Entertainment America started the E3 conference addressing the incident, issue an apology and rolled out compensation for its customers, before proceeding with their usual gaming stuff.
Back then, I was very indifferent with PlayStation. But after that, I was impressed at how they addressed this.
Samsung should do something similar before launching their next flagship, assuming it's the Galaxy S8 in Q1 2017. Hold a conference, address the issue, offer an apology, introduce the S8 with the prevention measures they've taken from their Note 7's investigation. That's the least they should do without joking about it to restore confidence.
Well, I for one hope this roumor is close to reality. I definately think Samsung can do it. They are professionals and of course they were not able to resolve matters in two weeks, but a couple of months should be enough! But I suppose you guys are all against it, right? Maybe cause you kept Note7s and can't upgrade so soon? just kidding. Anyway, this says Note 8 could be anounced Q1 2017:
http://www.inquisitr.com/3661760/sa...-in-january-analyst-says/#546p4XTLB5O1X1ER.99
With how much profit the lost over the Note7 failure, I don't think they can aford to wait. S8 won't sustain them for long. Personally, I will wait until more news in January. Then I will have to decide what to do. I may have to go for Huawei Mate 9.
I think they should release the Note8 before the S8 or S8E. It is unfinished business that should be addressed before they move forward expecting confidence from their customers.
whoofit said:
I think they should release the Note8 before the S8 or S8E. It is unfinished business that should be addressed before they move forward expecting confidence from their customers.
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I'm willing to try the Note 8 if/when it's released. I might even pre-order again in this case. The note 7 was a hone in a class by itself Imogen. Note 8 will be as well.
Sent from my SM-G935T using Tapatalk
amyf27 said:
I'm willing to try the Note 8 if/when it's released. I might even pre-order again in this case. The note 7 was a hone in a class by itself Imogen. Note 8 will be as well.
Sent from my SM-G935T using Tapatalk
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I see myself in line for it as well. I just think Samsung could really make a statement and take the Goliath stance by hammering out the Note8 first next year. Just to prove who is boss....
January? I highly doubt so. Samsung is still in the midst of containing the mess. They still need to convince people to surrender their Note 7.
I don't see the Note 8 announcement in January. S8 maybe, but Note 8.
Anouncment doesn't mean beginning of sales. By March it could be done. I hope it will be. Yeah, so glad to see people wanting an early release as well.
I'll be the 2nd quarter at least and probably near the end of the quarter, would be nice not having to wait that long, feckin waited for the Note 5 that was a disapointment so didn't get that and then waiting for Note 7 which was recalled before it was really on the market here
BozQ said:
January? I highly doubt so. Samsung is still in the midst of containing the mess. They still need to convince people to surrender their Note 7.
I don't see the Note 8 announcement in January. S8 maybe, but Note 8.
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Well, speaking for myself, the only way for them to get me, personally, to surrender my Note7 is to do exactly that. Release the Note8.
I have decided to name mine "Nate".
According to this article (and many more), Samsung is prepping an exchange program for buyers of the Note 7. Apparently, if you return your Note 7 and buy an S7, they will give you a free (or for a small fee) S8 when they come out.
This is exactly what I was wanting to hear, and I will probably go ahead and return it as soon as the deal is final.
Anybody else considering this offer if it actually materializes?
http://www.ibtimes.com/samsung-work...e-note-7-customers-will-get-galaxy-s8-2435773
Good as the deal may sound, yet an S8 will not be an equal of the Note 7.
I will jump at the offer of a Note 8 or whatever the name the next note will be given.
Me too; I'll just wait a little longer for the Note 8 exchange program. If and when it comes around ?
Sent from my SM-N930F using XDA-Developers mobile app
Skeptical that this is even true but if it is I wouldn't go for an S8 because it's entirely too small if they have an S8 plus that's a possibility I would much much much prefer the next new note if they come out with one
sent from my samsung 7 edge
I may do it if it gets confirmed. Spec wise it will be the same as the note. Just slightly smaller screen. Maybe
It would be great if this is confirmed for the US market.
It would be even better if they allowed those who went to the S7 or S7 edge to hold off on the exchange and get the Note 8 at the same equivalent deal. I would be all over this. We would have already gotten the $100 loyalty bonus, so what ever upgrade fee there is (they Note 8 is going to be more expensive than the S8) you already got $100 back s well.
pinetreehater said:
According to this article (and many more), Samsung is prepping an exchange program for buyers of the Note 7. Apparently, if you return your Note 7 and buy an S7, they will give you a free (or for a small fee) S8 when they come out.
This is exactly what I was wanting to hear, and I will probably go ahead and return it as soon as the deal is final.
Anybody else considering this offer if it actually materializes?
http://www.ibtimes.com/samsung-work...e-note-7-customers-will-get-galaxy-s8-2435773
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I don't want an S7 or an S8. I'd rather go back to my Note 5.
kat3k said:
I don't want an S7 or an S8. I'd rather go back to my Note 5.
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I can't find one available to go to through tmobile lol. I'm afraid of going used for fear of getting a bad one. Happened before with other used phones in the past.
sent from my samsung 7 edge
I think this is for people who took the s7, not people who are ignoring the recall against Samsung's wishes.
notefreak said:
I think this is for people who took the s7, not people who are ignoring the recall against Samsung's wishes.
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lol like me
Currently there is a promo that gets me $800 trade value on my S21 Ultra even with cracked screen. Question is, do I wait and let trade value drop for P7P to possibly release this year or make the jump? I'm tired of the Samsung bloat on Android but I keep reading mixed reviews on the P6P.
Any advice would help.
it is only 7 months away. Just wait it out.
There's always another generation coming. The P6P is great, you won't regret it! But you might regret using a cracked phone for another 7 months and losing out on that credit!
Your phone will be worth a heck of a lot less in seven months. If you haven't already, I would see how much you could sell the phone on Swappa for. That's what I did with my wife's and my Note 10+ 512 GB models. Yes, older phone than yours but it was worth much more selling than trading - it just depends. But $800 does sound good to me for yours. I'll never go Samsung again for phones unless they change drastically. Wonderful hardware but terrible software.
We've hardly had any issues at all with our Factory Unlocked Pixel 6 Pro 512 GB models. No fingerprint, signal, or Wi-Fi issues, and it's now been just around four months or a little longer since we got ours.
Good luck, whatever you decide.
I love my Pixel 6 Pro and have had no problems with it. That being said, I expect there will be some lessons learned with the Tensor chip, modem, etc., that I feel the Pixel 7 "should" (hopefully) incorporate those learned lessons and be a really great phone. I would wait, but that's just my personal opinion.
Wait for the 8
I've never had any issues with my pro and I absolutely love this phone. I came from a OnePlus 6T, and before that Nexus 6 (yes I held onto that sucker for that long)
I'd say weigh your options but $800 for a phone with a cracked screen, seems like a no brained if it were me.
nottoosmart said:
Currently there is a promo that gets me $800 trade value on my S21 Ultra even with cracked screen. Question is, do I wait and let trade value drop for P7P to possibly release this year or make the jump? I'm tired of the Samsung bloat on Android but I keep reading mixed reviews on the P6P.
Any advice would help.
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Click to collapse
If it were me, I'd get the max trade in for the damaged device before it drops (could drop substantially in 7 months), get the P6P now, enjoy it until the 7 comes out, sell the P6P outright or on swappa, enjoy life
nottoosmart said:
Currently there is a promo that gets me $800 trade value on my S21 Ultra even with cracked screen. Question is, do I wait and let trade value drop for P7P to possibly release this year or make the jump? I'm tired of the Samsung bloat on Android but I keep reading mixed reviews on the P6P.
Any advice would help.
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Where is that promo?
bobby janow said:
Where is that promo?
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Found it with a Google search.
roirraW edor ehT said:
Found it with a Google search.
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That's why I couldn't find it. I only look for unlockable bootloader phones.
just kidding naturally but looking at the promo it's kind of deceiving. You either need to upgrade your plan, add a new line and go on the installment plan. So after 2 years it's not such a great deal.
nottoosmart said:
Currently there is a promo that gets me $800 trade value on my S21 Ultra even with cracked screen. Question is, do I wait and let trade value drop for P7P to possibly release this year or make the jump? I'm tired of the Samsung bloat on Android but I keep reading mixed reviews on the P6P.
Any advice would help.
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Click to collapse
All bloat you can handle in 10 min with ADB...samsung One UI is atm the best skin out there, they actualy beat google in their own game. Nice lock/good lock got 1000 custom things to do, better than ''naked google''
I'd say do it. Sold my s21 Ultra for 500. Battery life was horrible and Samsung UI isn't the greatest. It's preference though. If you get 800 for a phone with a cracked screen,that's a no brainer.
Makonator said:
All bloat you can handle in 10 min with ADB...samsung One UI is atm the best skin out there, they actualy beat google in their own game. Nice lock/good lock got 1000 custom things to do, better than ''naked google''
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As a Samsung fanboy for many years., I'd say that their one ui is filled with unnecessary crap. They take their sweet time to release new updates. It'd be great if you could install aosp on their devices though.