problem with O2 internet. - One (M9) Q&A, Help & Troubleshooting

Hi all
Ok I have searched around the internet and the problem I have is my settings for internet dont save. It just says it did but does not. Resetted the phone cleared it and no joy. O2 have said they cant send a text message to update the phone i am not sure why. I have read that this happens with o2 sometimes and cant find a solution. The GSM works fine but not the 4g.
I can put my other sim card in like vodafone and EE, it works fine. Anyhow it's on android 7 and the last thing I want to try is put stock android but I don't know how to do that as it might be glitch on the android system files.
The problem is strange as it only does this with o2 but not with other sim cards as you don't need to go and manually put internet settings in. Even if you did manually put it in does the same thing... as it says saved and then does not.
I have updated a samsung with Odin and a guide off sammobiles site but not sure what the HTC secondary official site is, as I want the original rom and how to install it.
Any help would be nice.
Thanks

When you insert the sim card you should get prompted for O2 payg or O2 monthly etc.. If you don't get a prompt then it could be a simcard issue. Does the O2 sim work as it should in any other device?
Beamed in by telepathy.

Stock roms can be found (together with flashing instructions) in the ReadMe thread. Take a look at the RUU section of the thread.

Related

Wrong Radio Rom?

Hi,
Last month I installed the T-Mobile dutch WM6 rom on my Vario II, but its still sim locked, so i wanted to remove that.
http://forum.xda-developers.com/showthread.php?t=293665
I used this program, and followed the steps, it told me it updated succesfully.
But now when I insert my Vodafone rom, its not doing anything, it just keeps looking for a network, and when i try to go to phone settings, it tells me phone is not active, wait 15 seconds.
What can I do to fix this?
Thanks in advance
Edit: It still works if I put in my fathers' T-Mobile Sim
You can close this

No service

Hello.
Since yesterday I can't get any reception from my HTC Desire. All it says is "Limited Service, emergency calls only".
It seems to come from my phone apparently.
I have a HTC Desire branded Orange (France) and I flashed the official HTC Desire rom on it then updated to Froyo via update.zip.
It worked fine until now.
I tried flashing 3 other radio, including the orange one, but it doesn't change anything.
Tried wipe data factory too, nothing more.
Can anybody help me please?
Did you flash anything before you werent getting signal or did it just randomly go? Tried searching for networks manually? You should be able to get the joint Orange T-Mobile network.
I didn't flash anything. The only thing I did was update an app via Market.
Searching network manually never end, it keeps searching again and again.
I tried with another sim card and it works.
Thank you
Mercusio said:
I tried with another sim card and it works.
Thank you
Click to expand...
Click to collapse
is the sim card for the same network? your provider will be able to just swap info on it , so that sim card becomes your old one
Yes it is.
I will try to check with them when I get off work.
Thank you.

[Q] Wildfire o2 sim problems

I have a wildfire s that has been properly unlocked, however it will not accept my o2 sim- i dont mean that I can't get the mms or internet but it wont accept the actual sim - when it ask me to choose a network and i pick o2, it simply says that the sim does not support connection the the carrier - i have a brand new sim 3g ready.....................someone, please help...
imnw said:
I have a wildfire s that has been properly unlocked, however it will not accept my o2 sim- i dont mean that I can't get the mms or internet but it wont accept the actual sim - when it ask me to choose a network and i pick o2, it simply says that the sim does not support connection the the carrier - i have a brand new sim 3g ready.....................someone, please help...
Click to expand...
Click to collapse
what does 'properly unlocked' mean ?
I say you might have unlocked the bootloader,bit the phone still has SIM lock.
Sent from my HTC Wildfire S
hmm, so you saying if i go back to the shop and get them to unlock properly, it might let me use the o2 sim???
is there anything i can do....having only a modest knowledge of these issues?
and in reply to properly...sorry i wasnt specific - i meant that when you put an o2 sim in and turn it on...it doesnt ask for a pin or code to unlock the phone??
Well did you buy it in a O2 shop? If yes,then there appears to be a problem with you handset. If you DIDN'T buy it in a O2 shop(which means any other,T-Mobile,3,etc.) Then you're out of luck because it it probably SIM locked to that carrier.
You should bring back the handset back to the shop and ask them to remove the SIM lock.
ok, so here we go...
Went to the shop and they say the phone is unlocked. When i put an o2 sim card in, it does not require a pin when the phone switches on.
It works with tmobile sim, orange, virgin just not o2....
so it is unlocked just wont take o2.....
any ideas why?
its originally a tmobile wildfire - spoken to tmobile and they say they have completly unlocked.....
imnw said:
ok, so here we go...
Went to the shop and they say the phone is unlocked. When i put an o2 sim card in, it does not require a pin when the phone switches on.
It works with tmobile sim, orange, virgin just not o2....
so it is unlocked just wont take o2.....
any ideas why?
its originally a tmobile wildfire - spoken to tmobile and they say they have completly unlocked.....
Click to expand...
Click to collapse
do you have any other o2 sim to test it ?
you should also go and change your sim, might be rly the SIM problem ...here changing sim costs 10 bucks, i hope its free in your case.
im afraid im a step ahead - all o2 sims dont work - i had a brand new 3g sim sent out by o2 and have tried a pay as you go sim on o2 - still wont work with any o2 sim....
any ideas?
imnw said:
im afraid im a step ahead - all o2 sims dont work - i had a brand new 3g sim sent out by o2 and have tried a pay as you go sim on o2 - still wont work with any o2 sim....
any ideas?
Click to expand...
Click to collapse
a ok, i didnt read that one... lets try to keep this on one thread. why dont you try flashing stock rom again... i mean its worth a shot... i guess you dont use any custom roms atm ? or even try flashin any custom rom, just to try it ... if it doesn't work then, well, we will see it's a very strange problem.
did you try connecting with 2g, and not 3g...
or maybe changing setting in *#*#3646#*#* then phone information, then set preffered network type... and try changing those also ... First try this, and if it doesnt help then try what i wrote above.
ok,well - had a read of your suggestion and only a slight problem with it...i am a real beginner when it comes to this so apologies but rom flash???
Also looked at the *#*# suggestion...unsure how to do that - did try typing that into the keypad on the phone part but it didn't do anything..
apologies im not up to speed..any way to simplify for me?
oh, and also someone has suggested going into the bootloader so i took out the sim and battery, put it all back in and held down volume and power. at the bootloader menu, i selected simlock. when i pressed it the following was displayed..
fat 32 init ok
open mccmnc file fail
open cid file fail
process done, reboot?
does this help explain anything??
imnw said:
oh, and also someone has suggested going into the bootloader so i took out the sim and battery, put it all back in and held down volume and power. at the bootloader menu, i selected simlock. when i pressed it the following was displayed..
fat 32 init ok
open mccmnc file fail
open cid file fail
process done, reboot?
does this help explain anything??
Click to expand...
Click to collapse
i guess you didnt unlock via xtc clip... you should write the code that i told u on dialer pad, it should immediately open a meny, i will make photos when i come home as a more detailed guide k ?
ok, just to save you some time if you dont need to spend it - the phone was unlocked at a local shop - no idea how they did it - although im guessing badly...
i typed that code in - when i enter the final * the code just disappears and it does nothing. I did enter the code without the last * and it said mmi running but then said incorrect mmi...
imnw said:
ok, just to save you some time if you dont need to spend it - the phone was unlocked at a local shop - no idea how they did it - although im guessing badly...
i typed that code in - when i enter the final * the code just disappears and it does nothing. I did enter the code without the last * and it said mmi running but then said incorrect mmi...
Click to expand...
Click to collapse
oomg man i just saw, its my bad ITS NOT 3646 its 4636 .... i wrote it wrong :////
thanks - tried that and got into the phone menu. The current preferred choice is WCDMA - there are other options but nothing to suggest that an o2 sim should be blocked....
imnw said:
thanks - tried that and got into the phone menu. The current preferred choice is WCDMA - there are other options but nothing to suggest that an o2 sim should be blocked....
Click to expand...
Click to collapse
well ntry changing to gsm preffered and so on, just try it ...
ok dok - given it a go and no luck - im wondering if a factory reset of the phone may restore the original settings and I can get it unlocked the correct way this time??? what do you think??
imnw said:
ok dok - given it a go and no luck - im wondering if a factory reset of the phone may restore the original settings and I can get it unlocked the correct way this time??? what do you think??
Click to expand...
Click to collapse
well, you should give it a go, since i dont have an idea what could possibly be wrong
ok, well have done several things.
i) master factory reset - made no difference - o2 sim still wont work
ii) tried to connect the phone to the pc but even with htc sync installed the phone wont connect to the pc
so it looks like we're stuffed here???

[Problem] Sim card issue in another country.

Hello folks,
I asked that question a while ago in VomerGuides thread, however the problem wasn't resolved.
The thing is that when I got my sim card and phone from Vodafone (in the Netherlands), whenever I went abroad the sim card was working properly. Then I unlocked my bootloader, s-offed, rooted, achieved super CID and installed custom recovery. After this point whenever I go abroad, and I try to join a network within the particular country the phone says that the sim card doesn't support the selected network.
I talked with vodafone, they said everything is fine with them. They also gave me new simcard in case there was a problem with the old one - nothing has changed. I still have the problem...
Any ideas whether the problem is actually caused by all the manipulations I did, or there is something else?

[SOLVED][Q] IMEI and Baseband unknown. I don't have a backup.

[SOLVED] I put my phone in airplane mode and my IMEI/Baseband came back, cheking the service menu I went to *#2263# and saw that "LTE Preference" was enabled. I clicked on Automatic and problem fixed. Probably a ROM bug? Who knows.
Hello there. I've been a reader of the XDA forums for some time but I never had any reason to create an account to post on the forums.
A few weeks ago I got a SGH-M919 as a gift, the phone only had a few months of use and I took it with me, everything worked fine except for the fact that I couldn't get 3G/4G (Not even EDGE), I was only able to connect to the GPRS network and I couldn't change the carrier (It always gave errors like "Unable to connect. Try later" and such). Although the phone is (apparently) quadband (I don't live in the US), it just didn't work but I lived with it.
Yesterday my phone was low on battery and I turned it off, a few hours later I turned it back on and it couldn't connect to the network, I went to the network options and once I pressed the screen to enter the Mobile Network options, I got an alert saying that I must have a SIM to access those option. At first I thought that the SIM got damaged somehow (This isn't the case since it works perfectly fine in another phone) but after a few minutes looking around, I checked the IMEI and instead of the usual number, I got a null/null message. My first reaction was to google what exactly happened and the answer I received was that the Baseband (Which is also Unknown) and IMEI are stored in a folder called EFS and that it got corrupted. Sweet. I looked for solutions but the main two I got (EFS Pro and ADB nvrestore) require a backup of the EFS (Which I don't have).
The other solution I got was to restore to the stock ROM (M919UVUFNH7) which I'm currently downloading from SamMobile (Sorry if this is considered spam). The phone is not rooted and has the stock ROM, it came with a CWM folder inside the internal memory with an .img file but it doesn't have CWM intalled. I've never upgraded it (Not sure if it came with that firmware from the store if it matters).
I live pretty much in what can be considered a "3rd world country". So I cannot send it to Samsung nor I have access to dollars.
Another question is, the phone was gifted to me already unlocked, I don't know if it came unlocked from the original carrier or if it was unlocked via a code or whatever. If I restore to the stock will it lock my phone to T-Mobile again? Would I be able to use it without a SIM card if it gets locked? It's impossible for me to get a T-Mobile SIM on my hands should I ever need one. In the worst case scenario that my phone gets locked, can I get it unlocked by flashing a custom ROM?
I have so many newbie questions that are already answered in other threads, but since it's a lot of information I want to get it as specific as possible to avoid breaking my phone.
If someone can help me with this issue, I'd really appreciate it.
i having same issue in M919
Do you guys get a message in notification bar about sim car removed or something about a sim card? Also, it doesn't matter if the sim card works in another phone. This device has a little issue with being picky with sim cards. If it's a cut sim card, get an original micro sim card
serio22 said:
Do you guys get a message in notification bar about sim car removed or something about a sim card? Also, it doesn't matter if the sim card works in another phone. This device has a little issue with being picky with sim cards. If it's a cut sim card, get an original micro sim card
Click to expand...
Click to collapse
Hi, thanks for answering. I don't get a message about a removed SIM card. I'm also using an original micro SIM.
I already downloaded the Stock ROM but I haven't flashed it yet.
serio22 said:
Do you guys get a message in notification bar about sim car removed or something about a sim card? Also, it doesn't matter if the sim card works in another phone. This device has a little issue with being picky with sim cards. If it's a cut sim card, get an original micro sim card
Click to expand...
Click to collapse
This is a known bug of the s4. It is a hardware problem and I have yet to find a solution. If you google it you will find many threads on different forums addressing this issue. Again, no known solution
Any answer/idea about my issue? . Sometimes I can access Mobile Network Options, sometimes I can't. I can't configure the APNs (They delete themselves after I click on save). Phone Serial Number didn't get deleted (Which is stored inside the EFS folder as far as I know). I also can't select a Network Mode. I click on GSM/WCDMA/LTE but it changes automatically to nothing.
k8108 said:
This is a known bug of the s4. It is a hardware problem and I have yet to find a solution. If you google it you will find many threads on different forums addressing this issue. Again, no known solution
Click to expand...
Click to collapse
That's what I said? One solution is to change sim cards if using a cut sim card to use an original micro sim. It's worked for a friend if someone I know and also for others on XDA. It's not the solution, but works for some
exeichdi said:
Hi, thanks for answering. I don't get a message about a removed SIM card. I'm also using an original micro SIM.
I already downloaded the Stock ROM but I haven't flashed it yet.
Click to expand...
Click to collapse
I would get a new sim anyway if I could. Flashing stock firmware wouldn't hurt as well
serio22 said:
I would get a new sim anyway if I could. Flashing stock firmware wouldn't hurt as well
Click to expand...
Click to collapse
Before trying to flash it, is there any risk of getting simlocked again? I wouldn't want to get my IMEI fixed just to realize that my phone is locked to TMB again
UPDATE 1: My IMEI and Baseband randomly got back (My IMEISV was still missing) but after I restarted, they got deleted again.
UPDATE 2: Rooted, went to EFS, didn't find nv_data.

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