OK, I was with stock ROM, rooted only for use Samba File Share (I used this app for so many years on my old SII, I really like it) and was everything normal, until today, I opened the Facebook Messenger App, to send a message, and took a photo from my cat, then I received a Whatsapp message at the same time, I was aiming the camera, and the screen blinked for a sec, and the phone "freezes" - it was still showing the camera normal, but unresponsive to commands, I waited for 5 minutes, and then I forced reboot holding power + volume, and it restarted, the vib motor got stuck on, and Asus logo screen "booting" for many minutes, I waited until it restart it self again - this time everything loaded up normally - When I go to the main screen, I noticed that Messenger app was without Icon, with a SD card icon, like it was unloaded, I opened the Chrome for search, tried to reinstall the app, returned a error when installing, back to chrome, searching about it, and then the phone freezes again, crash Chrome, everything starts to crash, Google services, background services, everything, I was forced to restart - and then I got boot loop.
[email protected]%!, I tried to wipe cache, and nothing changed, so I did a wipe data, and the phone recovered fine (I think) still here installing apps, but now I'm worried. It was a random error, or maybe it will occur again? Could it be consequence from rooting? I'm on stock ROM, Lollipop 5.0 I think, could be a bug from this ROM?
Edit: I just checked, the phone still rooted even after wipe
Edit 2: I was thinking on a theory, I work with computer, repair etc, Ive seen this happening on notes.. I was thinking if the issue could be related to power problem. Like, the battery was 90% I think, but the screen was full bright, and I was using camera, and Messenger, and then I received a message on whatsapp, the screen blinked - maybe the power "failed" on the phone, and some process on background, on low level, got corrupted and it just got worse after phone processing it on background? Maybe? I dont know if it makes sense, maybe dont (?) haha
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My tablet recently began entering a locked blue screen state devoid of text or icon. It holds there for one to three seconds and then reboots.
Prior to the start of this rebooting sequence trend I downloaded and installed the stock ROM listed on my signature, hoping that it would alleviate some issues with delay in screen tap response, some occasional heating during gaming along with what I perceived to be a little bit of driver related lag.
I haven't figured out when, why, or how it decides to reboot. But as far as I can tell it seems to be related to [behind the scenes machinery of] Google Play (GP). I suspect this because it has happened when I've launched GP or GP tried to do some updates or software installation.
Incidentally, though possibly unrelated, when I try to add an account via settings, at the sign in page, the device returns unable to sign-in message citing connectivity issues. I am in China, so I suspect this could all be related. To get around this issue, I log into a VPN service. This allows me to sign in and add the account to the device. However, in order to play any games, I must log off the VPN. But once the account has been added to the device, it more-or-less is able to access some of the Google services (at least the ones not outright blocked -such as drive and YouTube).
In my troubleshooting attempts, I have thus far done a cache wipe and factory reset from the boot menu. All to no avail.
At this point I need to live in constant fear of a sudden reboot, for I know not when it will strike next.
I would appreciate some suggestions on either what the issue might be, how to determine the cause, or how to solve it.
Thanks
Funny story...
So Kitkat has been released, for the TGY country code.. Yay!
P605ZSUCNE3_P605OZSCNE3_P605ZSUCNE1_HOME.tar
Is the md5 file to be put into the AP slot of Odin 3.09, for my tablet.
I was excited thinking this would address the issue.
Prior to flashing the ROM I factory reset from within the settings, then I went into the recovery boot menu and there I wiped the cache and did a factory reset once more.
Then I proceeded to setup and sign into my Google account, after flashing the ROM.
Naturally the tablet went ahead and started downloading and installing apps and updates from Google Play.
I was happy to see that it was progressing along swimmingly.
The screen dimmed down and then shutdown after period of inactivity (while downloading and installing apps in the background).
Occasionally, I'd click the home button to see tat everything was going as it ought.
I then noticed the screen turned black somewhat suddenly, without dimming first.
I thought little of it.But I went to check by pressing the home button... I figured maybe there's a little lag or the tablet is too busy installing, so I clicked the power button. Nothing; no response.
The tablet is deader than dead.
Now I don't know what to do.
After waiting a while, under the advisement of another user who apparently has also been having issues with his note 10.1 2014, I decided to try to long press the power button. The tablet came back on, and resumed downloading and updating from Google.
But now the tablet is going into this sudden blank blue screen and most of the time rebooting on its own (occasionally it needs a little help, by the pressing and holding of the power button to induce the reboot) ever so randomly. I have found absolutely nor rhyme nor reason for when or how it decides it's going to reboot itself. It tends to happen often if/when I launch some apps that require logging into Google services; but at times it happens without provocation -at all.
Recently it's been boot-looping -without the launching of any app... just from turning on, sitting idle, and then rebooting. But I'm no closer to figuring out how to consistently induce the reboot, either.
My tablet has never been rooted (and for obvious reasons, never will be), no custom ROM, no ROM from another region. Nothing that would give Samsung the excuse to void my warranty (not that it's worth much, here in China).
And yet, it still reboots at random intervals for no immediately apparent reason.
In any event, if anyone has any ideas on how to proceed, any suggestions on what to do with this POS, I'm open to suggestions.
I'm interested in general ideas such as take it to the Samsung shop (something I'm loathe to do because Samsung has terrible service -especially in China- and at best I'm looking at a month or something like that before I get it back), so some ideas on how to discover when/why/how this rebooting sequence is being triggered -and maybe troubleshoot it is slightly preferable.
Hey all,
I have searched the web, but most of the info I found relates to the screen going black during calls, which isn't the problem I'm having. My screen is actually fine during/after calls.
This is happening to me randomly and is just the home screen. The lock screen and notifications are still visible when this problem occurs.
I can randomly press the screen hoping to hit an app and they open fine. Sometimes when I back out of the app, the homescreen returns to normal although it can take a few goes, sometimes I have to restart the phone. It isn't happening all the time, in fact before today the last time it happened was Wednesday. I'm just worried that it will become more frequent and as is stands I am still under the 30 days in which I can return the phone for a refund.
I was using Go Launcher Z, although I have returned to the default launcher in case that's what the problem is. Phone has all updates installed, is on 5.1 with the build number LMY47D.
I cannot boot into recovery mode to wipe the cache partition, I must have tried about 30 times. Majority of time the phone just turns on, a couple of times it came up with the option to do a factory reset.
Would appreciate any help
Is anybody have the same problem? Screen on my 5X sometimes goes black, its still working but its completly black. It is happening when Im using apps like snapchat, facebook, or sometimes i don't even need to do anything, it just go randomly black and after couple pushes of power button or even several restarts of phone screen back to normal. I tried factory reset but it doesn't work.
You should return it for warranty replacement (if you have not installed any custom ROM or modification...)
It happened to my wife's 5x, the replacement phone is just fine
Dashaien said:
Is anybody have the same problem? Screen on my 5X sometimes goes black, its still working but its completly black. It is happening when Im using apps like snapchat, facebook, or sometimes i don't even need to do anything, it just go randomly black and after couple pushes of power button or even several restarts of phone screen back to normal. I tried factory reset but it doesn't work.
Click to expand...
Click to collapse
Are you rooted? This happened to me yesterday twice. I'm on MDB08L, rooted with classic method and xposed installed with gravitybox....
Also, I was low on battery, around 15%
I've had it happen a couple of times too. Seems totally random, doesn't appear to be linked to any particular app, process, or battery state in my case.
I have installed Chroma rom this morning. No black screen since then... I'll update tomorrow.
UPDATE: Second day with chroma, no black screen so far.
Update 2: still no black screen...
My device is a rooted GT-N7100 running stock rom (Android 4.4.2) I've been using for nearly 5 years.
"Charging paused battery temperature too low" message when the charger is connected
Also when the stock camera app is opened, shows "unable to use flash due to low temperature", but the flash works fine with other camera apps including the flashlight widget.
Replacing the USB circuit didn't work
(Due to this reason i use 2 batteries and charge the externally replacing them one after the other)
All the other functions of the phone works perfectly.
This problem disappears from time to time but happens again.(Right now this issue is not occurring)
Phone suddenly losses the power (not shutting down) when it gets heated to some extent (while playing games)
Sometimes it wouldn't turn back on even if the phone is cooled down and the battery is full.
After a day or two i was able to power up again as usual.
Random apps stops working
While having the above problem, the phone works fine. But suddenly apps like facebook, whatsapp, google maps, TouchWiz UI..... (one at a time) starts to crash.
I tried uninstalling and trying to install back again from the play store, the app downloads but when trying to automatically install, it gives an error (error 12 or 11) , unable to install.
The only solution for this is to Factory reset
(settings too crashes sometimes, so i have to access boot menu and do the reset)
Similar thing happens and constantly pops up "android.process.acore has stopped"
Previously this problem too can be solved by factory reset.
But right now, this acore issue still appears even after the factory reset. Now im stuck at the welcome screen with that popup message
Does anyone have an idea what is wrong with this device.
Thanks for your time.
Was the phone dropped or exposed to moisture?
audit13 said:
Was the phone dropped or exposed to moisture?
Click to expand...
Click to collapse
Of course i've dropped it several times over the years, but I don't think that is the reason.
And no significant moisture i guess...
Thanks
Hello,
This is what have happened:
I was browsing via Chrome, when phone froze. Well, no big deal. It went black, and I couldn't power it back on. I was on rehersal, so I left it on the table for an hour.
Came back to it, tried to power it on, and after 20sec or so of holding Power button, Google appeared. And it disapeared again.
And that is it.
I can access bootloader, and recovery.
From there I tried to flash fresh img, but my device is locked. Went the other way. I downloaded latest OTA and went to adb sideload, and it downloaded it all to phone, but same thing with booting. It stops.
Sometimes it even goes to those circle animations on booting, but than it freezes again, and turns off.
Any hope for my 2 years friend now
Thanks.
@Nuuq: by searching for 'brick' 'bootloop' you find for example this thread Hope, it helps.
Exact same thing happened to me this morning. I was playing Clash Royale, and it froze. Rebooted, and it just went to Google screen and nothing else. I let it sit for an hour, and it started to boot, but froze mid-boot-animation. I can get into bootloader and recovery, so I'm going to flash the Bootloop fix this afternoon and see if it fixes it.
Odd......
I thought this was a CPU bootloop issue, so I flashed the 4-core TWRP, wiped everything, and installed the stock OPR4.170623.006 system, vendor, and thne 4-core boot.img I found in the bootloop thread. I got a little farther, say 5 minutes instead of 5 seconds, but it was still crashing and bootlooping! I couldn't activate the phone, cuz it was rebooting while waiting for my 2-factor authentication text, and when I tried wiping it again, it was rebooting while in TWRP while re-flashing the system. The more I try to fix it, the worse it gets...
I may just give up on the phone, and contact Project Fi support to see if they'll give me a new one.
Same here guys...put inside the the fridge for about an hour and it started, just in time to save my photos on Google photo...but as soon as I start to use it, it freeze, turn off, no reboot. If I reboot, it freezes on circles Google animation...i can enter in bootloader and recovery too...any suggestion?
Same problem - merrily browsing -> crashed and now bootlooping - can get to the bootloader menu but can't get into recovery mode
Running Oreo 8.0
I flashed the 4-core TWRP, and it was crashing even in that. Last night, it sat for 3 hours on the activation page, and never froze, but anytime I try to use it, it freezes. It sometimes turns on, but most of the time it just crashes while booting.
I already use Google Photos, and my texts are synced through Fi hangouts, so I'm not worried about losing anything. I've wiped my phone and started over maybe a dozen times over the past year. Different ROMs, kernels, etc. I just want a working device.
I called Google, and they said nope. They want me to call LG, but my brother has had 2 bootlooping 5x, and LG didn't help with either of his. I doubt LG will help me here, cuz I bought it from the Google Store. I think I have 3 options:
1) pay to gave the CPU reflowed. If I went this route, I would want to upgrade to 3GB or 4GB of RAM at the same time. If I do this, I still have to deal with my battery only holding a 70% of it's charge, and not wanting to spend $50 on a 2 year old OEM batter.
2) Upgrade to a used Pixel. I'm sure with the Pixel 2 coming out, lots of people are going to be upgrading, and I'm sure there will be a bunch of used Pixels showing up. But, you're still buying a used phone that's been out for a year now...
3) Upgrade to the Android One Moto X4. The word "upgrade' is used loosely, as it's VERY similar to our 5Xs. Similar benchmarks, similar screens, similar primary cameras, almost the exact same dimensions, etc. It would be an upgrade with 3GB RAM, bigger storage, SD card slot, 2nd rear camera, better GPS, bigger battery, new (not used), and a few other minor tweaks. Con is that it's so new, there are no ROM/kernels for it yet
I think I just talked myself into a X4 while writing this. We'll see what the wife says.
it happen for me but me i can boot to bootloder but the phone become very slow i just escape from bootloop i turn it on and after 2 week he bootloop again now only fastboot no recovery and no system how i do
squelch41 said:
Same problem - merrily browsing -> crashed and now bootlooping - can get to the bootloader menu but can't get into recovery mode
Running Oreo 8.0
Click to expand...
Click to collapse
Hmm, putting it in the freezer gets it to boot but rapidly crashes again - looks like it is the hardware rather than software