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When I was using my phone today, I noticed that a long press on the power button was shutting down the phone instead of bringing up the menu. Then, I realized that I had also lost my lock screen, which I really hadn't noticed because I don't use the pattern lock. Turns out, even if I enabled the pattern lock, password, or PIN, using the power button still took the phone straight into the home screen.
I don't know if it was an bug in a random app, malware, or what... I spent a lot of time searching for an answer on what might have caused it, but didn't find anything really helpful. I started deleting all my recent apps, but couldn't get the lock screen back, so I ended up restoring the phone to factory settings and starting from scratch.
The only reason I'm posting about it is that I'm not entirely sure what caused it... I'm debating the possibility that it could it could be a touchwiz bug. Anyone else ever run into this?
KLR Rico said:
When I was using my phone today, I noticed that a long press on the power button was shutting down the phone instead of bringing up the menu. Then, I realized that I had also lost my lock screen, which I really hadn't noticed because I don't use the pattern lock. Turns out, even if I enabled the pattern lock, password, or PIN, using the power button still took the phone straight into the home screen.
I don't know if it was an bug in a random app, malware, or what... I spent a lot of time searching for an answer on what might have caused it, but didn't find anything really helpful. I started deleting all my recent apps, but couldn't get the lock screen back, so I ended up restoring the phone to factory settings and starting from scratch.
The only reason I'm posting about it is that I'm not entirely sure what caused it... I'm debating the possibility that it could it could be a touchwiz bug. Anyone else ever run into this?
Click to expand...
Click to collapse
Yes, its a known bug. I just ran into the bug today and I refuse to do a factory reset to fix the issue since its just gonna happen again. Samsung should be able to fix it with a simple software update.
Sent from my SGH-T989 using xda premium
OuncE718 said:
Yes, its a known bug. I just ran into the bug today and I refuse to do a factory reset to fix the issue since its just gonna happen again. Samsung should be able to fix it with a simple software update.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Does a reboot fix it?
kenvan19 said:
Does a reboot fix it?
Click to expand...
Click to collapse
No, so far the only way known to temporarily fix the issue is to do a master reset.
Sent from my SGH-T989 using xda premium
OuncE718 said:
No, so far the only way known to temporarily fix the issue is to do a master reset.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Heh, thats a rather unhappy solution...
OuncE718 said:
Yes, its a known bug. I just ran into the bug today and I refuse to do a factory reset to fix the issue since its just gonna happen again. Samsung should be able to fix it with a simple software update.
Click to expand...
Click to collapse
Ah, that would explain it... I was tearing out my hair trying to figure out what I had done. Funny thing is, I don't even *like* having a lock screen. I was just bothered by the fact something was wrong...
How did you find out that it's a known bug? I must have been phrasing my search poorly, because I couldn't find squat about the issue.
Still, whether I like the screen lock or not, I think this is a pretty decent security bug, considering it removes the ability to lock the phone...
KLR Rico said:
Ah, that would explain it... I was tearing out my hair trying to figure out what I had done. Funny thing is, I don't even *like* having a lock screen. I was just bothered by the fact something was wrong...
How did you find out that it's a known bug? I must have been phrasing my search poorly, because I couldn't find squat about the issue.
Still, whether I like the screen lock or not, I think this is a pretty decent security bug, considering it removes the ability to lock the phone...
Click to expand...
Click to collapse
I know because I seen it under "list of known issues". If you scroll down a few post you'll find it. The downside to not having a lockscreen is that if you receive a text message your phone will automatically unlock and you may accidentally dial someone if the phone is in your pocket.
Sent from my SGH-T989 using xda premium
kenvan19 said:
Heh, thats a rather unhappy solution...
Click to expand...
Click to collapse
Yeah, unfortunately. I take it you went with GS2 instead or you're still debating?
Sent from my SGH-T989 using xda premium
FOR THOSE OF YOU WITH THE LOCKSCREEN ISSUE I ADVISE USING A 3RD PARTY LOCKSCREEN. I AM CURRENTLY USING "AGILE LOCKSCREEN" (WHICH CAN BE FOUND IN THE ANDROID MARKET). I AM USING THE PRO VERSION, BUT THE FREE ONE WILL DO THE JOB ALSO.
Sent from my SGH-T989 using xda premium
Mine's gone too.... Now that we have root I've a nandroid backup which I believe still had the lockscreen and will try restoring from that. If that doesn't work then I guess I'll do a master reset and restore from Titanium Backup. Hopefully Clockwork Recovery will survive the master reset...
I thought that was just me yesterday so I did a master reset
OuncE718 said:
FOR THOSE OF YOU WITH THE LOCKSCREEN ISSUE I ADVISE USING A 3RD PARTY LOCKSCREEN. I AM CURRENTLY USING "AGILE LOCKSCREEN" (WHICH CAN BE FOUND IN THE ANDROID MARKET). I AM USING THE PRO VERSION, BUT THE FREE ONE WILL DO THE JOB ALSO.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I was thinking the complete opposite. I installed ripple lock and that's when i started having the problem. Uninstalling didn't help. As soon as i uninstalled and a factory reset, haven't had any issues since.
Maybe just coincidence
Sent from my SGH-T989
I just reset stock lockscreen clear cache and voilla lockscreen back
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Babyj303 said:
I just reset stock lockscreen clear cache and voilla lockscreen back
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
For real??? I rather go back with stock vs 3rd party. Thanks for sharing. I will do that right now.
Sent from my SGH-T989 using xda premium
smellmyfingers said:
I was thinking the complete opposite. I installed ripple lock and that's when i started having the problem. Uninstalling didn't help. As soon as i uninstalled and a factory reset, haven't had any issues since.
Maybe just coincidence
Sent from my SGH-T989
Click to expand...
Click to collapse
No, its definitely a software bug. I don't advise doing a master reset because the issue will continue to happen.
Sent from my SGH-T989 using xda premium
For people having issues of making calls/etc. when the screen unlocks:
Just put the phone in your pocket with the screen facing AWAY from your body.
I had this happen immediately after using the *#0*# test screen, I'm blaming that
Babyj303 said:
I just reset stock lockscreen clear cache and voilla lockscreen back
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
this sounds like a bug
it shouldn't need that, as in the lock screen shouldn't even dissapear
i'll suggest everyone experiencing this bug to report it directly to samsung, so they can fix it
usernotfound said:
I had this happen immediately after using the *#0*# test screen, I'm blaming that
Click to expand...
Click to collapse
Hmmm... I was playing with that too!
Hmmm... +2 for the system test screen prior to listing the look screen...
Sent from my SGH-T989 using Tapatalk
Is everyone here been able to do a software update over the air?
Mine still says
Access to update service is provided to users in order in which they request it.
What freaking request? Lol how do I do a request.. its been 1 month that I get this message I even reset my phone.. btw im all stock!
Is anyone else having this problem? Is it normal? I know the update is minor with some bug fixes and new radio.. but I do need that new radio.
Thanks
Sent from my SGH-T999 using xda app-developers app
If you're stock unrooted, there's no way around that message. It's weird that it's been that long though. You could try dialing *#*#2432546#*#* then check again.
Upgrade it using Samsung kies. You can do it on demand any time.
Sent from my SGH-T999 using xda app-developers app
So ever since I've gotten the phone (9:00 am yesterday) all my calls have been showing up incorrectly when I am receiving them. I just wanted to know if anybody else has the same issue and what you did to resolve it.
Sent from my SM-N900T using xda app-developers app
jastep said:
So ever since I've gotten the phone (9:00 am yesterday) all my calls have been showing up incorrectly when I am receiving them. I just wanted to know if anybody else has the same issue and what you did to resolve it.
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
I am so glad someone else is having this issue I've spent most of the day trying to resolve it. Ok, what I know so far:
It only happens on WIFI calling. I've cleared the wifi calling app no dice.
Customer service is unaware of the issue. They said use a different email account. UH NO I've had my gmail since it was in Beta.
I've reset my device twice it comes back after I re-install gmail I think it comes with the restore function I've tried stopping the restore function but it keeps coming back
Let me know if you fix it. I had a note two there may be a correlation
Same thing happens to me but only during wifi calling. No big
Sent from my SM-N900T using XDA Premium 4 mobile app
Same boat guys. Only happens during wifi calling. Very annoying to tell you the truth. Any help would be appreciated.
Sent from my SM-N900T using Tapatalk 4
Ahh I see so that's what triggers it. I suppose they'll issue a fix once they find out what's causing it
Sent from my SM-N900T using xda app-developers app
I have a thread on Google + it is somehow tied to wifi calling and to Google contacts sync. Anyway you have to clear the cache partition. Hold down volume up, home and power keys until you see Samsung note 3 then release just power until you are in recovery then chose volume down to clear cache and power button to select then restart you may have to factory reset the device
It seems fixed on my phone but a friend is still having trouble
Sent from my SM-N900T using xda app-developers app
Yeah that didn't work for me. I want to try re flashing instead of resorting but it just so happens that Kies doesn't support the note 3 yet.
Sent from my SM-N900T using xda app-developers app
Mine does the same thing
Sent from my SM-N900T using XDA Premium 4 mobile app
I get a constant notification in the notification bar about an OTA update, but never updates my phone.
Another issue I noticed is that I can't take a selfie using the heartrate monitor, the way it's supposed to work.
Anyone knows what's wrong?
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Anyone with a fix?
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Factory reset?
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Squilchi said:
Factory reset?
Sent from my SAMSUNG-SM-N910A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That's not a fix.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Selfies with the heart rate monitor only works if you are using Selfies mode for the front facing camera.
Selfies for the 16m camera is automatic in backfacing Selfies mode as you have to try and guess where your face is and it's pretty difficult. Though it foes beep to let you know when it sees your face.
incisivekeith said:
That's not a fix.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
Have you tried it? Ive never received a notification for an ota update
Sent from my SAMSUNG-SM-N910A using XDA Premium 4 mobile app
icexshinigami said:
Selfies with the heart rate monitor only works if you are using Selfies mode for the front facing camera.
Selfies for the 16m camera is automatic in backfacing Selfies mode as you have to try and guess where your face is and it's pretty difficult. Though it foes beep to let you know when it sees your face.
Click to expand...
Click to collapse
I should have mentioned that I was trying selfies with the selfies mode on the front facing camera, and it still didn't work.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Squilchi said:
Have you tried it? Ive never received a notification for an ota update
Sent from my SAMSUNG-SM-N910A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I said a factory reset is not a fix because it doesn't fix the issue without causing a lot of work resetting the phone.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
incisivekeith said:
I said a factory reset is not a fix because it doesn't fix the issue without causing a lot of work resetting the phone.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
If you're not willing to reset the phone, then you won't know if its a software or hardware issue. It will wind up being your loss when you can't exchange it for a new phone before the return date is up. Reinstalling some apps and re-entering some basic info isn't rocket science.
DamageSource said:
If you're not willing to reset the phone, then you won't know if its a software or hardware issue. It will wind up being your loss when you can't exchange it for a new phone before the return date is up. Reinstalling some apps and re-entering some basic info isn't rocket science.
Click to expand...
Click to collapse
Reinstalling 230 apps and configuring these apps is tedious, and resetting the phone should be the last resort, not first one. If I wanted to reset the phone, I wouldn't ask the question here on XDA; I would have called Samsung support.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
incisivekeith said:
Reinstalling 230 apps and configuring these apps is tedious, and resetting the phone should be the last resort, not first one. If I wanted to reset the phone, I wouldn't ask the question here on XDA; I would have called Samsung support.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
Then you should have called Samsung support. You have PHYSICAL and SOFTWARE functions that sound broken from what you've explained. I'll say it again, you provided us with an issue, icexshinigami provided you with information which you verified. If all of that is correct and your device is still not working correctly, you're either doing something wrong or you have a faulty device.
You got answers. Whether or not you liked them isn't my problem or anyone elses. Also, technically a restore is a fix. Samsung will tell you that over the phone after you verify everything you've already been told and they will either have you restore the device or return the device if you refuse to restore it or the restore doesn't work. How do I know this? I just went thought this with samsung and they did all this. Guess what? It was a FAULTY DEVICE.
Either take the time exhausting ALL your options, or don't ask for help at all. Man if reinstalling all "230 apps" is your biggest problem then I worry for you.
It wouldn't surprise me that after I post this everything gets magically fixed and you come with an explanation (if you even follow up) that wouldn't work anyways. Not trying to be rude but it sounds like you wouldn't own up to something you did and not the device.
And you have another thread on here asking questions about a problem on your phone. 2 and 2 together. I'm saying bad device. It happens.
I have the same problem. I've done a factory reset to diagnose a different problem (which helped, btw). It didn't help in this case though so it very well might be some hardware issue.
I should also state that when I place my finger on the heartrate sensor in the selfie mode, I do see it light up. It just never seems to vibrate or anything. Or perhaps it's just having trouble finding my face. Perhaps I'm just that ugly xD
Update:
Quite interestingly enough, I toggled between both regular selfie mode and the wide selfie mode and right back to regular. It's working now.
The only thing I can suggest is, when you place it in selfie mode and you press the heart rate sensor, is it lighting up? If not, then have you also tried the built-in fitness app to at least verify your heart rate sensor is functional?
1) Backup with Kies
2) Factory Reset
3) Restore with Kies
4) Try your selfie again with H/R sensor, if it fails you have 1 of 2 problems
a) You're not touching the H/R correctly
b) Bad device
Simple Enough Logic for OP?
DamageSource said:
Then you should have called Samsung support. You have PHYSICAL and SOFTWARE functions that sound broken from what you've explained. I'll say it again, you provided us with an issue, icexshinigami provided you with information which you verified. If all of that is correct and your device is still not working correctly, you're either doing something wrong or you have a faulty device.
You got answers. Whether or not you liked them isn't my problem or anyone elses. Also, technically a restore is a fix. Samsung will tell you that over the phone after you verify everything you've already been told and they will either have you restore the device or return the device if you refuse to restore it or the restore doesn't work. How do I know this? I just went thought this with samsung and they did all this. Guess what? It was a FAULTY DEVICE.
Either take the time exhausting ALL your options, or don't ask for help at all. Man if reinstalling all "230 apps" is your biggest problem then I worry for you.
It wouldn't surprise me that after I post this everything gets magically fixed and you come with an explanation (if you even follow up) that wouldn't work anyways. Not trying to be rude but it sounds like you wouldn't own up to something you did and not the device.
And you have another thread on here asking questions about a problem on your phone. 2 and 2 together. I'm saying bad device. It happens.
Click to expand...
Click to collapse
All that typing is not helpful, in case it wasn't clear.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
pr0cl1v1ty said:
1) Backup with Kies
2) Factory Reset
3) Restore with Kies
4) Try your selfie again with H/R sensor, if it fails you have 1 of 2 problems
a) You're not touching the H/R correctly
b) Bad device
Simple Enough Logic for OP?
Click to expand...
Click to collapse
Not helpful. Thanks.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Mods please close this thread. Thanks.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
A few times a day when i leave work and come back or get home, my wifi wont automatically connect to the remembered wifi connection. Its not every time but it happens enough to irritate me. It connects if i turn wifi off and back on. But otherwise just scans. Im on stock rooted LP. Anyone else having this problem?
Sent from my SM-N910P using XDA Free mobile app
Always allow scanning enabled?
It is yea. I tried without it and still same problem
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Greek81 said:
It is yea. I tried without it and still same problem
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
Do you have smart network switch on?
It does the same thing whether its checked or not.
Sent from my SM-N910P using XDA Free mobile app
The only thing i can think of is when i first updated to 5.0 i used sqlite to hack wifi Hotspot . Thats when the problem started. At least thats when I noticed it. I have factory reset twice and tried flashing a stock rom but some problem.
Sent from my SM-N910P using XDA Free mobile app
Nobody else is having this problem?? No matter what im running it randomly does this. Can someone please take the time to help me figure this out???
Sent from my SM-N910P using XDA Free mobile app
Greek81 said:
Nobody else is having this problem?? No matter what im running it randomly does this. Can someone please take the time to help me figure this out???
Sent from my SM-N910P using XDA Free mobile app
Click to expand...
Click to collapse
I'm not having this problem on stock rooted OB7 Odex with deodex services.jar.
Are you avoiding the PRL and update data profile due to the temporary hotspot? Connections Optimizer disabled?
I didn't see that you tried this but have you backed-up internal memory keep-sakes (media, downloads and nandroids) and wiped it along with your factory resets?
With WiFi issues, I'd go one step further with factory reset, internal memory wipe a few times and battery pull prior to Odin of the OB7 stock tar. Treat it like a soft bricked phone; scrap and re-root.
Make sure you're not OE1; it's not possible to downgrade.
Maybe that covers some more items to check. Otherwise full un-root, back to stock and ##786# check hardware against stock un-rooted. Could be hardware.
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