Numbers showing incorrectly when call comes in - T-Mobile Samsung Galaxy Note 3

So ever since I've gotten the phone (9:00 am yesterday) all my calls have been showing up incorrectly when I am receiving them. I just wanted to know if anybody else has the same issue and what you did to resolve it.
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jastep said:
So ever since I've gotten the phone (9:00 am yesterday) all my calls have been showing up incorrectly when I am receiving them. I just wanted to know if anybody else has the same issue and what you did to resolve it.
Sent from my SM-N900T using xda app-developers app
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I am so glad someone else is having this issue I've spent most of the day trying to resolve it. Ok, what I know so far:
It only happens on WIFI calling. I've cleared the wifi calling app no dice.
Customer service is unaware of the issue. They said use a different email account. UH NO I've had my gmail since it was in Beta.
I've reset my device twice it comes back after I re-install gmail I think it comes with the restore function I've tried stopping the restore function but it keeps coming back
Let me know if you fix it. I had a note two there may be a correlation

Same thing happens to me but only during wifi calling. No big
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Same boat guys. Only happens during wifi calling. Very annoying to tell you the truth. Any help would be appreciated.
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Ahh I see so that's what triggers it. I suppose they'll issue a fix once they find out what's causing it
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I have a thread on Google + it is somehow tied to wifi calling and to Google contacts sync. Anyway you have to clear the cache partition. Hold down volume up, home and power keys until you see Samsung note 3 then release just power until you are in recovery then chose volume down to clear cache and power button to select then restart you may have to factory reset the device
It seems fixed on my phone but a friend is still having trouble
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Yeah that didn't work for me. I want to try re flashing instead of resorting but it just so happens that Kies doesn't support the note 3 yet.
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Mine does the same thing
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Related

Can't bring up open apps from home button

Have a weird bug that comes and goes and can't figure out why or how to fix it. Long pressing home should bring up all open apps and let you get to task manager. Most the times it works, but every once in awhile it will completely stop working. A reset fixes it or if i just wait awhile it will come back.
Anyone else get this or know of a fix? Home button still works, just not the long press
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Wow so I'm the only one this occasional bug happens to?
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It's always worked for me.
Always works for me, too. Was just using it last night before bedtime.
In my 2 weeks of my note2 this just happened to me last night. I have no idea why and it scared the hell out of me. I just rebooted and it hasn't reappeared. Don't really know what to tell ya =(
Im running jedi 3.1 rom w perseus kernel
Scythe024 said:
Have a weird bug that comes and goes and can't figure out why or how to fix it. Long pressing home should bring up all open apps and let you get to task manager. Most the times it works, but every once in awhile it will completely stop working. A reset fixes it or if i just wait awhile it will come back.
Anyone else get this or know of a fix? Home button still works, just not the long press
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Click to collapse
Have you done a restart? If that doesn't fix it so a factory reset.
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Restarting my phone fixes it, but its just annoying to do it to fix it. It shouldn't do it in the first place. Also it will come back and start working on its own too. Most of 90% of the time it works though
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*bump* its been awhile, curious if anyone else has been getting this or has a fix other than restarting. I have to restart my phone every other day because sometimes apps like xda won't open and I can't close them in the background.
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Nope never had that issue my friend!!!
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Does your s4 randomly reboot?

My gf got an s4 and it has randomly turned off and rebooted. She exchanged the phone once already for other issues but she says both phones were rebooting like this. She said it happens even with no apps from store installed. I thought it would be some kind of incompatible app causing an issue but maybe not. I have this phone and I am not experiencing this problem. Anybody gone through this?
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Has she tried to flash it?
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pezlomd said:
My gf got an s4 and it has randomly turned off and rebooted. She exchanged the phone once already for other issues but she says both phones were rebooting like this. She said it happens even with no apps from store installed. I thought it would be some kind of incompatible app causing an issue but maybe not. I have this phone and I am not experiencing this problem. Anybody gone through this?
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Click to collapse
Only time mine did was when i was tethering and charging, not to mention it was approx 85+ degrees. I forgot to put my icepack on it but other than that no i have not had any reboot issues. If you can easily re-create the issue, take it to a Corporate store and show them.
Has happen once with mine while i was on instagram for a bit
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My wife's s3 has.this issue. Doesn't matter which ROM. Kernel from ktoonz seem to fix the reboots
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I now have experienced camera failure and my gf has too.. She is in love with the phone but experiences so many problems now.. I also have pink hue on bottom half of screen.. Loose creeky frame and both original and exchanged.. She has random reboots several times.. On both her s4s.. This is getting a little out of hand..
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[Q]wifi dropping

I Can't find a thread about this, so I was go ogling and that doesn't really help. I am having major problems with my wifi it keeps dropping non stop and it's really annoying. I have my phone stock but rooted and was wondering is there any way to fix this? I know it's a Samsung problem but if I were to load this up with a rom should that help? Thanks in advance
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seedofchaos said:
I Can't find a thread about this, so I was go ogling and that doesn't really help. I am having major problems with my wifi it keeps dropping non stop and it's really annoying. I have my phone stock but rooted and was wondering is there any way to fix this? I know it's a Samsung problem but if I were to load this up with a rom should that help? Thanks in advance
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Click to expand...
Click to collapse
Maybe it's your router or better yet the router settings. Have you tried changing any of those settings?
Am I missing something? How is it a Samsung thing? What kind of router do you have?
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After looking all night I found a thread that fixed this. You have two choices really to fix or buy your router which I'm not going to do, or you can type in on your dial pad *#0011#. Then you click your menu button, click on the wifi option, and then disable the energy saver wifi mode. That made it so my phone wouldn't drop wifi connection anymore. NOTE: each time you restart your phone you need to turn the wifi energy saver off through the command *#0011#. Hope I helped some of you because this bug is truly annoying.
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seedofchaos said:
After looking all night I found a thread that fixed this. You have two choices really to fix or buy your router which I'm not going to do, or you can type in on your dial pad *#0011#. Then you click your menu button, click on the wifi option, and then disable the energy saver wifi mode. That made it so my phone wouldn't drop wifi connection anymore. NOTE: each time you restart your phone you need to turn the wifi energy saver off through the command *#0011#. Hope I helped at least some of you because this bug is truly annoying.
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That stinks. I don't have any problem and I think this is only the 2nd time I've seen anything posted like this about the S4 (the S3 did have that issue and was common). I've never turned off any energy saver and mine stays connected 100% of the time. So you're saying either that or you have to buy a new router? What kind do you have now and what settings on it did you find out that cause this issue for you?
Right now I have whatever Verizon gives fios customers. It works perfectly for all my phones, tablets, and computer. Just not on my s4 unless I do the dial pad trick. I'll post a link on the xda thread when I get home on how to fix your router. It really does make me angry that I paid 600 for the phone and it does this. Hopefully Samsung fixes this soon since they acknowledge the problem
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Btw here's Samsung acknowledging the problem.
http://www.zdnet.com/samsung-acknowledges-galaxy-s4-wi-fi-connection-problem-7000015431/
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Do you have a dlink router?
GS4
My gf has an S4 and has the same problem. We have a Netgear WNDR3500. So it's not isolated to a D-Link. She also did the dial pad trick and it seems to work for her as well. Need to find a script to run on boot to set the power save to OFF.
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Weird incoming call problem

When one of my contacts tries to call me, my phone rings and I am only able to see their phone number but not their name. Their phone info will show in this format 1-234-567-8910; oli;63
When I try to call one of my contacts, it acts normal and also shows in the phone logs. I restored the phone to factory settings, but still not able to solve the problem. Any ideas?
Thanks
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Let me guess: T-Mobile // WIFI calling?
Getting the same issue.
ceroglu said:
When one of my contacts tries to call me, my phone rings and I am only able to see their phone number but not their name. Their phone info will show in this format 1-234-567-8910; oli;63
When I try to call one of my contacts, it acts normal and also shows in the phone logs. I restored the phone to factory settings, but still not able to solve the problem. Any ideas?
Thanks
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Is that what is causing it? Man, I have been trying to fix this all day. I did two factory resets!
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It's a known issue with wifi calling. ... disable it and everything will be fine
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Never had this problem with any other Wifi calling device. Hopefully it gets fixed in the next update.
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Questions and request for assistance go in the Q&A section not in the General section. Please pay attention to the rules in the future.
Thread moved
Have a great day!
Same here on WiFi calling.
Pedro2NR said:
Same here on WiFi calling.
Click to expand...
Click to collapse
Same problem.
Resolved by disable WiFi Calling, wait 60 secs, and turn in back on (if needed)
I Called T-mobile and Tech support sent me couple of SMS and made me turn off and then turn on the phone and called me again and it
seemed to have fixed the problem , but then I realized that problem is fixed from receiving calls from T-mobile numbers or land lines, but the from Verizon number it came with the ;oli;63
This is very strange, hopefully gets fixed soon.
Well I am having another problem now. That is, my phone calls are being rejected automatically when on Wifi calling when the phone is in a deep sleep. I checked under the call settings and changed the auto rejection mode off, but the problem is still there. Can someone else confirm this by chance?
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I'm having the same WiFi calling issue. Sucks
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If you are having this issue please report it to T-Mobile so they are aware that it is a wide spread issue and work to fix it.
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foriesg said:
If you are having this issue please report it to T-Mobile so they are aware that it is a wide spread issue and work to fix it.
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Click to collapse
Ready reported it to T Mobile. Not sure if they will fix it soon enough.
Also not getting HD Voice at all.
I have the same issue. I don't have service in my house, so the wifi calling feature is amazing. I've always used a nexus and hard to use third party apps and voips and connect with gv. For the most part if you recognize the number minus the olli, it's no big for now. I'm glad I can still make calls. Update should fix. At least it doesn't happen on reg network.
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I called tech support in T Mo and they are sending me a new Note 3. But I doubt that will resolve the issue.
tdoughone said:
I have the same issue. I don't have service in my house, so the wifi calling feature is amazing. I've always used a nexus and hard to use third party apps and voips and connect with gv. For the most part if you recognize the number minus the olli, it's no big for now. I'm glad I can still make calls. Update should fix. At least it doesn't happen on reg network.
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I turned wifi off; but now when a call comes in it is reported as "unknown." could this be an issue with root? would odining back to factory resolve this?
Charlie
Alright, just called tmo and they said that they are aware of the problem and working to fix it. Hopefully we should see a fix soon!
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When I spoke to TMO yesterday the tech guy said they should have the fix by Thursday. If it is still happening by Friday I will bug them again, so far call from landline and tmobile number are comming in fine.
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Superdad_98 said:
When I spoke to TMO yesterday the tech guy said they should have the fix by Thursday. If it is still happening by Friday I will bug them again, so far call from landline and tmobile number are comming in fine.
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Click to collapse
I got a second Note 3 from T Mo and still see the same Caller ID issue along with no HD Voice call capability.
I am returning mine until they fix the bugs (no HD Voice call support, 5Ghz WiFi connection instability, and this Caller ID problem)
I really would like to keep the phone... I love the huge display... but I think I will have to stick with my HTC One for now.
surfsnow said:
I got a second Note 3 from T Mo and still see the same Caller ID issue along with no HD Voice call capability.
Click to expand...
Click to collapse
How can one tell when HD Voice calling is active/inactive?

Wifi wont auto connect every time?

A few times a day when i leave work and come back or get home, my wifi wont automatically connect to the remembered wifi connection. Its not every time but it happens enough to irritate me. It connects if i turn wifi off and back on. But otherwise just scans. Im on stock rooted LP. Anyone else having this problem?
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Always allow scanning enabled?
It is yea. I tried without it and still same problem
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Greek81 said:
It is yea. I tried without it and still same problem
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Do you have smart network switch on?
It does the same thing whether its checked or not.
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The only thing i can think of is when i first updated to 5.0 i used sqlite to hack wifi Hotspot . Thats when the problem started. At least thats when I noticed it. I have factory reset twice and tried flashing a stock rom but some problem.
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Nobody else is having this problem?? No matter what im running it randomly does this. Can someone please take the time to help me figure this out???
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Greek81 said:
Nobody else is having this problem?? No matter what im running it randomly does this. Can someone please take the time to help me figure this out???
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Click to expand...
Click to collapse
I'm not having this problem on stock rooted OB7 Odex with deodex services.jar.
Are you avoiding the PRL and update data profile due to the temporary hotspot? Connections Optimizer disabled?
I didn't see that you tried this but have you backed-up internal memory keep-sakes (media, downloads and nandroids) and wiped it along with your factory resets?
With WiFi issues, I'd go one step further with factory reset, internal memory wipe a few times and battery pull prior to Odin of the OB7 stock tar. Treat it like a soft bricked phone; scrap and re-root.
Make sure you're not OE1; it's not possible to downgrade.
Maybe that covers some more items to check. Otherwise full un-root, back to stock and ##786# check hardware against stock un-rooted. Could be hardware.
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