Constant OTA update notification and no selfies using the heartrate monitor - AT&T Samsung Galaxy Note 4

I get a constant notification in the notification bar about an OTA update, but never updates my phone.
Another issue I noticed is that I can't take a selfie using the heartrate monitor, the way it's supposed to work.
Anyone knows what's wrong?
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

Anyone with a fix?
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

Factory reset?
Sent from my SAMSUNG-SM-N910A using XDA Premium 4 mobile app

Squilchi said:
Factory reset?
Sent from my SAMSUNG-SM-N910A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
That's not a fix.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

Selfies with the heart rate monitor only works if you are using Selfies mode for the front facing camera.
Selfies for the 16m camera is automatic in backfacing Selfies mode as you have to try and guess where your face is and it's pretty difficult. Though it foes beep to let you know when it sees your face.

incisivekeith said:
That's not a fix.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
Have you tried it? Ive never received a notification for an ota update
Sent from my SAMSUNG-SM-N910A using XDA Premium 4 mobile app

icexshinigami said:
Selfies with the heart rate monitor only works if you are using Selfies mode for the front facing camera.
Selfies for the 16m camera is automatic in backfacing Selfies mode as you have to try and guess where your face is and it's pretty difficult. Though it foes beep to let you know when it sees your face.
Click to expand...
Click to collapse
I should have mentioned that I was trying selfies with the selfies mode on the front facing camera, and it still didn't work.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

Squilchi said:
Have you tried it? Ive never received a notification for an ota update
Sent from my SAMSUNG-SM-N910A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I said a factory reset is not a fix because it doesn't fix the issue without causing a lot of work resetting the phone.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

incisivekeith said:
I said a factory reset is not a fix because it doesn't fix the issue without causing a lot of work resetting the phone.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
If you're not willing to reset the phone, then you won't know if its a software or hardware issue. It will wind up being your loss when you can't exchange it for a new phone before the return date is up. Reinstalling some apps and re-entering some basic info isn't rocket science.

DamageSource said:
If you're not willing to reset the phone, then you won't know if its a software or hardware issue. It will wind up being your loss when you can't exchange it for a new phone before the return date is up. Reinstalling some apps and re-entering some basic info isn't rocket science.
Click to expand...
Click to collapse
Reinstalling 230 apps and configuring these apps is tedious, and resetting the phone should be the last resort, not first one. If I wanted to reset the phone, I wouldn't ask the question here on XDA; I would have called Samsung support.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

incisivekeith said:
Reinstalling 230 apps and configuring these apps is tedious, and resetting the phone should be the last resort, not first one. If I wanted to reset the phone, I wouldn't ask the question here on XDA; I would have called Samsung support.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
Click to expand...
Click to collapse
Then you should have called Samsung support. You have PHYSICAL and SOFTWARE functions that sound broken from what you've explained. I'll say it again, you provided us with an issue, icexshinigami provided you with information which you verified. If all of that is correct and your device is still not working correctly, you're either doing something wrong or you have a faulty device.
You got answers. Whether or not you liked them isn't my problem or anyone elses. Also, technically a restore is a fix. Samsung will tell you that over the phone after you verify everything you've already been told and they will either have you restore the device or return the device if you refuse to restore it or the restore doesn't work. How do I know this? I just went thought this with samsung and they did all this. Guess what? It was a FAULTY DEVICE.
Either take the time exhausting ALL your options, or don't ask for help at all. Man if reinstalling all "230 apps" is your biggest problem then I worry for you.
It wouldn't surprise me that after I post this everything gets magically fixed and you come with an explanation (if you even follow up) that wouldn't work anyways. Not trying to be rude but it sounds like you wouldn't own up to something you did and not the device.
And you have another thread on here asking questions about a problem on your phone. 2 and 2 together. I'm saying bad device. It happens.

I have the same problem. I've done a factory reset to diagnose a different problem (which helped, btw). It didn't help in this case though so it very well might be some hardware issue.
I should also state that when I place my finger on the heartrate sensor in the selfie mode, I do see it light up. It just never seems to vibrate or anything. Or perhaps it's just having trouble finding my face. Perhaps I'm just that ugly xD
Update:
Quite interestingly enough, I toggled between both regular selfie mode and the wide selfie mode and right back to regular. It's working now.
The only thing I can suggest is, when you place it in selfie mode and you press the heart rate sensor, is it lighting up? If not, then have you also tried the built-in fitness app to at least verify your heart rate sensor is functional?

1) Backup with Kies
2) Factory Reset
3) Restore with Kies
4) Try your selfie again with H/R sensor, if it fails you have 1 of 2 problems
a) You're not touching the H/R correctly
b) Bad device
Simple Enough Logic for OP?

DamageSource said:
Then you should have called Samsung support. You have PHYSICAL and SOFTWARE functions that sound broken from what you've explained. I'll say it again, you provided us with an issue, icexshinigami provided you with information which you verified. If all of that is correct and your device is still not working correctly, you're either doing something wrong or you have a faulty device.
You got answers. Whether or not you liked them isn't my problem or anyone elses. Also, technically a restore is a fix. Samsung will tell you that over the phone after you verify everything you've already been told and they will either have you restore the device or return the device if you refuse to restore it or the restore doesn't work. How do I know this? I just went thought this with samsung and they did all this. Guess what? It was a FAULTY DEVICE.
Either take the time exhausting ALL your options, or don't ask for help at all. Man if reinstalling all "230 apps" is your biggest problem then I worry for you.
It wouldn't surprise me that after I post this everything gets magically fixed and you come with an explanation (if you even follow up) that wouldn't work anyways. Not trying to be rude but it sounds like you wouldn't own up to something you did and not the device.
And you have another thread on here asking questions about a problem on your phone. 2 and 2 together. I'm saying bad device. It happens.
Click to expand...
Click to collapse
All that typing is not helpful, in case it wasn't clear.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

pr0cl1v1ty said:
1) Backup with Kies
2) Factory Reset
3) Restore with Kies
4) Try your selfie again with H/R sensor, if it fails you have 1 of 2 problems
a) You're not touching the H/R correctly
b) Bad device
Simple Enough Logic for OP?
Click to expand...
Click to collapse
Not helpful. Thanks.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

Mods please close this thread. Thanks.
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Related

[Q] Where did my lockscreen go?!

When I was using my phone today, I noticed that a long press on the power button was shutting down the phone instead of bringing up the menu. Then, I realized that I had also lost my lock screen, which I really hadn't noticed because I don't use the pattern lock. Turns out, even if I enabled the pattern lock, password, or PIN, using the power button still took the phone straight into the home screen.
I don't know if it was an bug in a random app, malware, or what... I spent a lot of time searching for an answer on what might have caused it, but didn't find anything really helpful. I started deleting all my recent apps, but couldn't get the lock screen back, so I ended up restoring the phone to factory settings and starting from scratch.
The only reason I'm posting about it is that I'm not entirely sure what caused it... I'm debating the possibility that it could it could be a touchwiz bug. Anyone else ever run into this?
KLR Rico said:
When I was using my phone today, I noticed that a long press on the power button was shutting down the phone instead of bringing up the menu. Then, I realized that I had also lost my lock screen, which I really hadn't noticed because I don't use the pattern lock. Turns out, even if I enabled the pattern lock, password, or PIN, using the power button still took the phone straight into the home screen.
I don't know if it was an bug in a random app, malware, or what... I spent a lot of time searching for an answer on what might have caused it, but didn't find anything really helpful. I started deleting all my recent apps, but couldn't get the lock screen back, so I ended up restoring the phone to factory settings and starting from scratch.
The only reason I'm posting about it is that I'm not entirely sure what caused it... I'm debating the possibility that it could it could be a touchwiz bug. Anyone else ever run into this?
Click to expand...
Click to collapse
Yes, its a known bug. I just ran into the bug today and I refuse to do a factory reset to fix the issue since its just gonna happen again. Samsung should be able to fix it with a simple software update.
Sent from my SGH-T989 using xda premium
OuncE718 said:
Yes, its a known bug. I just ran into the bug today and I refuse to do a factory reset to fix the issue since its just gonna happen again. Samsung should be able to fix it with a simple software update.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Does a reboot fix it?
kenvan19 said:
Does a reboot fix it?
Click to expand...
Click to collapse
No, so far the only way known to temporarily fix the issue is to do a master reset.
Sent from my SGH-T989 using xda premium
OuncE718 said:
No, so far the only way known to temporarily fix the issue is to do a master reset.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Heh, thats a rather unhappy solution...
OuncE718 said:
Yes, its a known bug. I just ran into the bug today and I refuse to do a factory reset to fix the issue since its just gonna happen again. Samsung should be able to fix it with a simple software update.
Click to expand...
Click to collapse
Ah, that would explain it... I was tearing out my hair trying to figure out what I had done. Funny thing is, I don't even *like* having a lock screen. I was just bothered by the fact something was wrong...
How did you find out that it's a known bug? I must have been phrasing my search poorly, because I couldn't find squat about the issue.
Still, whether I like the screen lock or not, I think this is a pretty decent security bug, considering it removes the ability to lock the phone...
KLR Rico said:
Ah, that would explain it... I was tearing out my hair trying to figure out what I had done. Funny thing is, I don't even *like* having a lock screen. I was just bothered by the fact something was wrong...
How did you find out that it's a known bug? I must have been phrasing my search poorly, because I couldn't find squat about the issue.
Still, whether I like the screen lock or not, I think this is a pretty decent security bug, considering it removes the ability to lock the phone...
Click to expand...
Click to collapse
I know because I seen it under "list of known issues". If you scroll down a few post you'll find it. The downside to not having a lockscreen is that if you receive a text message your phone will automatically unlock and you may accidentally dial someone if the phone is in your pocket.
Sent from my SGH-T989 using xda premium
kenvan19 said:
Heh, thats a rather unhappy solution...
Click to expand...
Click to collapse
Yeah, unfortunately. I take it you went with GS2 instead or you're still debating?
Sent from my SGH-T989 using xda premium
FOR THOSE OF YOU WITH THE LOCKSCREEN ISSUE I ADVISE USING A 3RD PARTY LOCKSCREEN. I AM CURRENTLY USING "AGILE LOCKSCREEN" (WHICH CAN BE FOUND IN THE ANDROID MARKET). I AM USING THE PRO VERSION, BUT THE FREE ONE WILL DO THE JOB ALSO.
Sent from my SGH-T989 using xda premium
Mine's gone too.... Now that we have root I've a nandroid backup which I believe still had the lockscreen and will try restoring from that. If that doesn't work then I guess I'll do a master reset and restore from Titanium Backup. Hopefully Clockwork Recovery will survive the master reset...
I thought that was just me yesterday so I did a master reset
OuncE718 said:
FOR THOSE OF YOU WITH THE LOCKSCREEN ISSUE I ADVISE USING A 3RD PARTY LOCKSCREEN. I AM CURRENTLY USING "AGILE LOCKSCREEN" (WHICH CAN BE FOUND IN THE ANDROID MARKET). I AM USING THE PRO VERSION, BUT THE FREE ONE WILL DO THE JOB ALSO.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I was thinking the complete opposite. I installed ripple lock and that's when i started having the problem. Uninstalling didn't help. As soon as i uninstalled and a factory reset, haven't had any issues since.
Maybe just coincidence
Sent from my SGH-T989
I just reset stock lockscreen clear cache and voilla lockscreen back
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Babyj303 said:
I just reset stock lockscreen clear cache and voilla lockscreen back
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
For real??? I rather go back with stock vs 3rd party. Thanks for sharing. I will do that right now.
Sent from my SGH-T989 using xda premium
smellmyfingers said:
I was thinking the complete opposite. I installed ripple lock and that's when i started having the problem. Uninstalling didn't help. As soon as i uninstalled and a factory reset, haven't had any issues since.
Maybe just coincidence
Sent from my SGH-T989
Click to expand...
Click to collapse
No, its definitely a software bug. I don't advise doing a master reset because the issue will continue to happen.
Sent from my SGH-T989 using xda premium
For people having issues of making calls/etc. when the screen unlocks:
Just put the phone in your pocket with the screen facing AWAY from your body.
I had this happen immediately after using the *#0*# test screen, I'm blaming that
Babyj303 said:
I just reset stock lockscreen clear cache and voilla lockscreen back
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
this sounds like a bug
it shouldn't need that, as in the lock screen shouldn't even dissapear
i'll suggest everyone experiencing this bug to report it directly to samsung, so they can fix it
usernotfound said:
I had this happen immediately after using the *#0*# test screen, I'm blaming that
Click to expand...
Click to collapse
Hmmm... I was playing with that too!
Hmmm... +2 for the system test screen prior to listing the look screen...
Sent from my SGH-T989 using Tapatalk

Any lost or stolen app that also blocks hard reset?

I found a few apps that tracks your phone down or even takes pictures of the person trying to unlock it, but like the title says, is there any app that blocks hard reset? It's kind of pointless if your phone gets stolen if they can just shut the phone off and do a hard reset to it and sign in with there email,
Thanks :-D
Sent from my SGH-T999 using xda app-developers app
I guess in theory you could place an app like Seekdroid in the system folder and then do a hard reset. Usually a hard reset won't affect system apps.
g2uzer said:
I found a few apps that tracks your phone down or even takes pictures of the person trying to unlock it, but like the title says, is there any app that blocks hard reset? It's kind of pointless if your phone gets stolen if they can just shut the phone off and do a hard reset to it and sign in with there email,
Thanks :-D
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
you can't really avoid physical maneuvers. and anything baked into the phone's startup has to be a modification to the actual ROM. so no.
dLo GSR said:
you can't really avoid physical maneuvers. and anything baked into the phone's startup has to be a modification to the actual ROM. so no.
Click to expand...
Click to collapse
I didn't think so, but wanted to make sure lol, thanks
Sent from my SGH-T999 using xda app-developers app
whats the name of the one you found that takes pics of thief, that sounds badass
Use Cerberus that app does everything that ur talking about
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
x_SCOS_x_ELITE said:
whats the name of the one you found that takes pics of thief, that sounds badass
Click to expand...
Click to collapse
Cerberus app in Google play
Sent from my SGH-T999 using xda app-developers app
caulton said:
Use Cerberus that app does everything that ur talking about
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Thanks
I missed the part were it said that you could set it to were the only way they can un install it is by flashing a different ROM,,but that setting is for rooted phones,I'm completely stock and not sure if I want to root this phone,
Sent from my SGH-T999 using xda app-developers app
You should root the phone it will change your life. Plus its so easy even a cave man can do it
Sent from my SPH-L710 using xda app-developers app
Check out Android Lost, it does alot of those things as well. Relies on push messaging too, so its very light. You can take a picture on demand, turn on GPS and get location, download texts/emails, etc.
tjr2010 said:
You should root the phone it will change your life. Plus its so easy even a cave man can do it
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
Yea, I've rooted all my previous phones and yea I've like them a lot more, but for some reason I'm not sure to root this particular one lol
Sent from my SGH-T999 using xda app-developers app
jiggytom said:
Check out Android Lost, it does alot of those things as well. Relies on push messaging too, so its very light. You can take a picture on demand, turn on GPS and get location, download texts/emails, etc.
Click to expand...
Click to collapse
I'll give that a try
Sent from my SGH-T999 using xda app-developers app
It'd be nice if we could put a password lock on the recovery. Wonder why 4ext hasn't done that yet.
stonew5082 said:
It'd be nice if we could put a password lock on the recovery. Wonder why 4ext hasn't done that yet.
Click to expand...
Click to collapse
Yea it would, also it would be tight if Samsung had in app like that already installed, that way even with a master reset you'll still be able to find your $700 + phone lol, I haven't lost one yet (knock on wood) but still very nervous of loosing it, ill give android lost a try,
Sent from my SGH-T999 using xda app-developers app
g2uzer said:
Yea it would, also it would be tight if Samsung had in app like that already installed, that way even with a master reset you'll still be able to find your $700 + phone lol, I haven't lost one yet (knock on wood) but still very nervous of loosing it, ill give android lost a try,
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
After I got my phone I left the box on the train with all the accessories lol. It can happen!
I'm trying to use Android Lost,, but I can't get the gps remotely to turn on when it's off,
So maybe Cerberus might be better, I might have to give that one a try,
Sent from my SGH-T999 using xda app-developers app
Android lost is free and its king of this kind of apps. Nothing is even close. Go get it try come back and hit thanks.
Signed &
This is how I got around the GPS toggle not working:
Since AndroidLost.com allows you to send texts, I have setup a tasker profile which waits for a text that says "androidlost" and if it receives it, it enables GPS.
nismax said:
Android lost is free and its king of this kind of apps. Nothing is even close. Go get it try come back and hit thanks.
Signed &
Click to expand...
Click to collapse
it looks good, although cerberus seems just as good and its already installed. I tested cerberus and its flawless. I guess there's no harm in having both though!
stonew5082 said:
it looks good, although cerberus seems just as good and its already installed. I tested cerberus and its flawless. I guess there's no harm in having both though!
Click to expand...
Click to collapse
Its not that wise to have 2 of same kind of apps running at same time. Battery and often cause conficts. I have tryied only android lost and is one amazing ap. Newer had cerberus. I cant say much about it.
Signed &

[Q] Updated but touch screen off

Note 8 not rooted updated fine but now my touch screen is off (have to touch links below where they are) and Chrome cuts off the top of the screen. It was "suppose" to make it more stable...
Sounds like your image is offset in some way. What have you tried to resolve it so far? Reboot? Wipe cache?
Sent from my GT-I9505 using Tapatalk 4 Beta
AMoosa said:
Sounds like your image is offset in some way. What have you tried to resolve it so far? Reboot? Wipe cache?
Sent from my GT-I9505 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Rebooted, of course. Wiped cache. But that's about all you can do. I thought there was a calibration process in Settings but, if there is, it eludes me. I can't even get the S-pen to calibrate. I suppose I could do a factory reset and start from scratch but its not worth the aggravation.
rogerperk said:
Rebooted, of course. Wiped cache. But that's about all you can do. I thought there was a calibration process in Settings but, if there is, it eludes me. I can't even get the S-pen to calibrate. I suppose I could do a factory reset and start from scratch but its not worth the aggravation.
Click to expand...
Click to collapse
the same issues with stock, no root. can't figure out a solution either.
I've got this too on a totally stock GN8 with the latest Chrome. Have any of you figured out how to fix it?
Sent from my Nexus 4 using Tapatalk 4 Beta
I'm noticing this too, in portrait mode only. I think landscape is fine, but haven't done any testing. I'm stock, rooted only.
Sent from my GT-N5110 using xda app-developers app
kisrita said:
I'm noticing this too, in portrait mode only. I think landscape is fine, but haven't done any testing. I'm stock, rooted only.
Sent from my GT-N5110 using xda app-developers app
Click to expand...
Click to collapse
OK, that's more than just me with this problem. How about it, smart folks? Any ideas? Best I got was do a factory reset and hope for the best. Really don't want to have to re-setup my toy again.
I too hope for someone more clever than me to figure out a workaround. Until then, Firefox for Android looks and performs wonderfully on this tablet - in portrait or otherwise. Check it out!
Sent from my GT-N5100 using Tapatalk HD
kisrita said:
I'm noticing this too, in portrait mode only. I think landscape is fine, but haven't done any testing. I'm stock, rooted only.
Sent from my GT-N5110 using xda app-developers app
Click to expand...
Click to collapse
Actually, I haven't been able to recreate this problem since I posted this. I'm wondering if it was caused by the cover I used to use which had a very strong magnet. I'm now using the Samsung light cover.
If I see it again I will post it, but so far so good, knock on wood.
Sent from my GT-N5110 using xda app-developers app
kisrita said:
Actually, I haven't been able to recreate this problem since I posted this. I'm wondering if it was caused by the cover I used to use which had a very strong magnet. I'm now using the Samsung light cover.
If I see it again I will post it, but so far so good, knock on wood.
Sent from my GT-N5110 using xda app-developers app
Click to expand...
Click to collapse
I have a nonmagnetic cover so that's out. Too bad for me! Still with me.
Got another update Monday - not sure what it did but it was there - and it seemed to fix the issue for awhile. Now it's back the way it was. Oh well.
Gave up and went to Opera. Fixed all the problems so the issue was Chrome not working right.

Numbers showing incorrectly when call comes in

So ever since I've gotten the phone (9:00 am yesterday) all my calls have been showing up incorrectly when I am receiving them. I just wanted to know if anybody else has the same issue and what you did to resolve it.
Sent from my SM-N900T using xda app-developers app
jastep said:
So ever since I've gotten the phone (9:00 am yesterday) all my calls have been showing up incorrectly when I am receiving them. I just wanted to know if anybody else has the same issue and what you did to resolve it.
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
I am so glad someone else is having this issue I've spent most of the day trying to resolve it. Ok, what I know so far:
It only happens on WIFI calling. I've cleared the wifi calling app no dice.
Customer service is unaware of the issue. They said use a different email account. UH NO I've had my gmail since it was in Beta.
I've reset my device twice it comes back after I re-install gmail I think it comes with the restore function I've tried stopping the restore function but it keeps coming back
Let me know if you fix it. I had a note two there may be a correlation
Same thing happens to me but only during wifi calling. No big
Sent from my SM-N900T using XDA Premium 4 mobile app
Same boat guys. Only happens during wifi calling. Very annoying to tell you the truth. Any help would be appreciated.
Sent from my SM-N900T using Tapatalk 4
Ahh I see so that's what triggers it. I suppose they'll issue a fix once they find out what's causing it
Sent from my SM-N900T using xda app-developers app
I have a thread on Google + it is somehow tied to wifi calling and to Google contacts sync. Anyway you have to clear the cache partition. Hold down volume up, home and power keys until you see Samsung note 3 then release just power until you are in recovery then chose volume down to clear cache and power button to select then restart you may have to factory reset the device
It seems fixed on my phone but a friend is still having trouble
Sent from my SM-N900T using xda app-developers app
Yeah that didn't work for me. I want to try re flashing instead of resorting but it just so happens that Kies doesn't support the note 3 yet.
Sent from my SM-N900T using xda app-developers app
Mine does the same thing
Sent from my SM-N900T using XDA Premium 4 mobile app

Camera Troubles..

So my camera seems to have stopped working properly. I don't believe it's a software issue. What happens is I fire up the camera and the screen will either remain black (while still being able to navigate camera options) or the camera will pop up and then the viewfinder will stop after a few seconds.
At first I figured it was software so I cleared the cams cache and data. No luck. Then I decided to flash a different ROM. I tried CM, and Dans GPE rom and no luck. Anyone got any ideas?
You could try replacing the back facing camera.
I did this on my last s4. (Ordered an oem part off a different s4).
It didn't fix my problem, however. At the time people were telling me it was a software problem.
In my case flashing some of the cyanogen nightlies when they were having some trouble with the company that makes the focal camera.
Long story short.
I called T-Mobile. They sent me another s4.
Sent from my SGH-M919 using XDA Premium 4 mobile app
There are camera options in the play store that can verify if it's hardware or software.
Pp.
Sent from my Touchwiz device that never forgets apps.
PanchoPlanet said:
There are camera options in the play store that can verify if it's hardware or software.
Pp.
Sent from my Touchwiz device that never forgets apps.
Click to expand...
Click to collapse
What camera options? Please elaborate, sir. Lol
Sent from my GT-I9505G using XDA Premium 4 mobile app
Android_Monsters said:
You could try replacing the back facing camera.
I did this on my last s4. (Ordered an oem part off a different s4).
It didn't fix my problem, however. At the time people were telling me it was a software problem.
In my case flashing some of the cyanogen nightlies when they were having some trouble with the company that makes the focal camera.
Long story short.
I called T-Mobile. They sent me another s4.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Yea I gotta do that regardless. ( my screen is cracked)
Sent from my GT-I9505G using XDA Premium 4 mobile app
In play store search "google camera ",try installing and run. If it functions profit, if not then it most likely is hardware related.
Pp.
sent from my P5113 using TouchPal mind control keyboard. (Beta)

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