I sold my HTC 10 and did a Factory Reset before shipping the phone, but I guess that wasn't enough. The person who purchased my phone needed my email/password so that they can use the device so I changed my password before hand and I guess that triggered a 72-hour lockout preventing them from moving forward. If I were to instruct them on how to run a RUU, would that solve this issue?
Yes,I think. ruu.exe wipes them all. When I did a factory reset,it rebooted and asked my email and password that I used before the reset. But when I run the ruu it just started the setup page,I could enter any email adress.
Related
Hi, maybe a stupin question
WHen i unlocked my phone via chewron and than after an hour did hard reset, will the phone be locked again? Omnia 7...
Thanks
There are no stupid questions, only the ones that are never asked.
I think you will have to run the unlocker again, as the phone will be back to factory settings. Also if you have synced using Zune this will also lock chevron, unless you had set it to airplane mode.
Hello, this is my first post so forgive me if I'm in the wrong area. Let me try to explain where I'm at. I purchased an HTC6500LVW from Craigslist that was restarting randomly. I figured if it boots up and works, even for a little while, I could find a solution on XDA to fix it. Well, I've tried to reset the phone a few different ways with no luck and even tried to use a tested working EXE version of the last RUU for the the verizon m7 (4.4.3) (from one of dottat's posts). The phone is locked, S-on, not rooted. The phone has a free version of McAfee Mobile app on it that is set up for security. I have never dealt with McAfee and I think their app is the cause of my problem. I can unlock the device with the McAfee PIN but it keeps prompting every few minutes. I can go into Device Administrator and revoke McAfee's permission and then uninstall the app. Then I do a factory reset and it doesn't work. Every time the phone reboots it ends up right back where I started with none of my changes saved and the McAfee app back on it with its crazy security PIN prompts. It says something about NV files when it's trying to do a factory reset. Is that some sort of security file that restores it back to where I started?
How particular is this phone when it comes to cables? I don't have original HTC data cable.
spyderbear said:
Hello, this is my first post so forgive me if I'm in the wrong area. Let me try to explain where I'm at. I purchased an HTC6500LVW from Craigslist that was restarting randomly. I figured if it boots up and works, even for a little while, I could find a solution on XDA to fix it. Well, I've tried to reset the phone a few different ways with no luck and even tried to use a tested working EXE version of the last RUU for the the verizon m7 (4.4.3) (from one of dottat's posts). The phone is locked, S-on, not rooted. The phone has a free version of McAfee Mobile app on it that is set up for security. I have never dealt with McAfee and I think their app is the cause of my problem. I can unlock the device with the McAfee PIN but it keeps prompting every few minutes. I can go into Device Administrator and revoke McAfee's permission and then uninstall the app. Then I do a factory reset and it doesn't work. Every time the phone reboots it ends up right back where I started with none of my changes saved and the McAfee app back on it with its crazy security PIN prompts. It says something about NV files when it's trying to do a factory reset. Is that some sort of security file that restores it back to where I started?
How particular is this phone when it comes to cables? I don't have original HTC data cable.
Click to expand...
Click to collapse
Press and hold power + volume - till you boot into Hboot. from there do a factory reset.
synisterwolf said:
Press and hold power + volume - till you boot into Hboot. from there do a factory reset.
Click to expand...
Click to collapse
I've tried that. It boots up the same.
spyderbear said:
I've tried that. It boots up the same.
Click to expand...
Click to collapse
Well, I've confirmed with Verizon that McAfee doesn't come pre-installed. I talked to HTC and they were stumped. The rep said that I could send it in for a new board to the tune of $230 USD. However, HTC is sending me a data cable. I did an online chat with McAfee tech support (and I use the term loosely) and they said they would have to escalate me to a senior technician.
When I try to wipe cache partition it says:
Mount SDCARD failed 1 times
Mount SDCARD failed 2 times
Mount SDCARD failed 3 times
Mount SDCARD failed 4 times
Mount SDCARD failed 5 times
Can not mount SD Card.(No such device)
Write host_mode:0 done
Here's what it says when I try to perform a hard reset.
--Wiping data...
Restore NV for Verizon. . .
Formatting /data. . .
Backup Data Preload
Backup CW Package
Restore Data Preload
Restore CW Package
Formatting /cache. . .
Data wipe complete.
Write host_mode:0 done
Does that look correct? Because it returns to right where I left it. Same junk is still on phone from previous owner.
I talked with Senior Technician from McAfee this morning. He asked me to put phone in safe mode to uninstall third party apps (theirs). The phone would not enter safe mode by holding power button on top and then long pressing power off option and selecting to restart in safe mode. He told me if it couldn't enter safe mode he couldn't help me and I would need to contact HTC (again).
So... I call HTC and speak with a rep about entering safe mode. He has me go into power setting and uncheck fastboot then power phone down and then restart but hold volume down key as soon as I see HTC logo on boot and release after it completes boot. Now it enters safe mode.
I deactivate admin rights for McAfee and uninstall app. I restart phone in normal mode - McAfee is back. I repeat but perform factory reset through settings this time - same problem. I repeat again but perform hard reset through factory recovery - nothing.
Still dead in the water.
Is encryption checked in the security settings?
disconnecktie said:
Is encryption checked in the security settings?
Click to expand...
Click to collapse
I looked at this last night... the pone acts like it's write protected for every partition on the phone. No form of reset while s-on works. Phone won't s-off either because nothing you change on the phone persists after a reboot.
dottat said:
I looked at this last night... the pone acts like it's write protected for every partition on the phone. No form of reset while s-on works. Phone won't s-off either because nothing you change on the phone persists after a reboot.
Click to expand...
Click to collapse
Wow that's crazy. I wonder if maybe they had it encrypted before they sold it to him and then did a reset which yielded the same results he keeps having. I don't know any other way the entire phone could be write protected unless it was encrypted or a script running on boot that causes it.
disconnecktie said:
Wow that's crazy. I wonder if maybe they had it encrypted before they sold it to him and then did a reset which yielded the same results he keeps having. I don't know any other way the entire phone could be write protected unless it was encrypted or a script running on boot that causes it.
Click to expand...
Click to collapse
with emmc you can never tell... hell.. i woke up this am to a text/hangout message (not sure which)... unlocked my phone (vzwM8) and it froze. Started rebooting. Would reboot in recovery/os/you name it. Seems overnight my own personal phone decided to fry it's internal EMMC. sucks
spyderbear said:
Hello, this is my first post so forgive me if I'm in the wrong area. Let me try to explain where I'm at. I purchased an HTC6500LVW from Craigslist that was restarting randomly. I figured if it boots up and works, even for a little while, I could find a solution on XDA to fix it. Well, I've tried to reset the phone a few different ways with no luck and even tried to use a tested working EXE version of the last RUU for the the verizon m7 (4.4.3) (from one of dottat's posts). The phone is locked, S-on, not rooted. The phone has a free version of McAfee Mobile app on it that is set up for security. I have never dealt with McAfee and I think their app is the cause of my problem. I can unlock the device with the McAfee PIN but it keeps prompting every few minutes. I can go into Device Administrator and revoke McAfee's permission and then uninstall the app. Then I do a factory reset and it doesn't work. Every time the phone reboots it ends up right back where I started with none of my changes saved and the McAfee app back on it with its crazy security PIN prompts. It says something about NV files when it's trying to do a factory reset. Is that some sort of security file that restores it back to where I started?
How particular is this phone when it comes to cables? I don't have original HTC data cable.
Click to expand...
Click to collapse
Hey did you ever fix this I have same exact issue bought an htc one m8 off ebay and cannot reset it. When I "reset" it still has previous owner info. Any help is truly appreciated
Sent from my LG-MS323 using Tapatalk
OneShotGoGetter said:
Hey did you ever fix this I have same exact issue bought an htc one m8 off ebay and cannot reset it. When I "reset" it still has previous owner info. Any help is truly appreciated
Sent from my LG-MS323 using Tapatalk
Click to expand...
Click to collapse
Boot to fastboot and do
Fastboot oem task 28
Sent from my SM-T810 using Tapatalk
dottat said:
Boot to fastboot and do
Fastboot oem task 28
Sent from my SM-T810 using Tapatalk
Click to expand...
Click to collapse
That didn't work, it weird because my phone is like the OPs phone. Except the phone will bootloop kinda like it will either load OS for like 5-20 sec and then reboot over and over or just straight bootloop. I get same results when trying to factory restore. Also if it does go to os for the 5-20 sec then like almost every app forecloses. I tried safe mode as well same situation. Also very weird is trying to use the rru and attempting to unlock bootloader. I managed after days of frustration to get it to fastbootusb but when I run rru it says Waiting for bootloader (I was already in fastbootusb) then it reboots the phone and goes to bootloop losing connection resulting in fail of umbrick. By the way it says like USB device unknown blah blah blah it malfunctioned. Then the same reboot situation happened when trying to unlock bootloader. Any ideas how to get this phone going?
Sent from my LG-MS323 using Tapatalk
Mcafee Pin Lock Code after Factory Reset on Lg 4g
Would anyone happen to know besides 000000 &/ 123456 as a pin unlock code for and Lg 4G after it has been factory reset and mcafee mobile security has a lock code on there and I cannot figure out the pin to unlock it...it only gives 10 tries before locking me out for an hour then..god only knows what...if anyone may know what that pin unlock code may be could you pleeeeeeease e-mail me at [email protected] with the code to unlock this phone I bought from someone I cant get ahold of for $150 that I cant use!! GRRRR... Any help/assistance in getting this code or pointing me in the right direction to get it would be greatly appreciated...please & Thank You in advance
So, I rooted my AFTV. It's a new (second gen?) one, and it's running 5.0.3.1. I had blocked updates through the pm command in ADB. When I factory reset though, a weird thing happened. It pairs the remote, asks for language, connects to a network, checks for updates, and then it registers the device with Amazon and asks if I want to continue as me. When I click continue, it rolls back to asking for language screen and starts the previously described process over again. This is a continuous loop, and I wouldn't be asking for help, other than the fact that factory resetting turns off adb. I need to somehow either bypass the initial setup, or completely wipe my AFTV, not just a factory reset, but a format, all without adb. I would greatly appreciate any help anyone could give with this. Otherwise, I think this some form of brick, and I'll just get a replacement. Thank you.
Just got a new HTC 10 from swappa today and upon boot I found a lockscreen pattern waiting for me. So after a factory reset from recovery I think all is well until I try logging in...
"sign in with a Google Account that was previously synced on this device"
So can I just flash a factory image or something? Haven't used an HTC device since my little Hero bit the dust ages ago.
Flashing firmware resulted in the same message upon boot, and I can't seem to use an RUU without going through setup.
wpjessie said:
Just got a new HTC 10 from swappa today and upon boot I found a lockscreen pattern waiting for me. So after a factory reset from recovery I think all is well until I try logging in...
"sign in with a Google Account that was previously synced on this device"
So can I just flash a factory image or something? Haven't used an HTC device since my little Hero bit the dust ages ago.
Flashing firmware resulted in the same message upon boot, and I can't seem to use an RUU without going through setup.
Click to expand...
Click to collapse
Not sure about getting around it since I've never had to deal with this. But since it's from Swappa just post on their site you received it the way you mention above and the seller needs to give you his email + password.
Make sure not to finish the sale until you get this sorted. A factory reset is a requirement of the seller.
Best of luck.
I'm probably just stating the obvious here but if it's s-off of BL unlocked you can (I think, I've never tried..) fastboot flash twrp from download mode and the. format the internal storage from twrp. I think that'll get rid of that?
If it's it's s-on/ locked then I have no idea.
elite001mm said:
I'm probably just stating the obvious here but if it's s-off of BL unlocked you can (I think, I've never tried..) fastboot flash twrp from download mode and the. format the internal storage from twrp. I think that'll get rid of that?
If it's it's s-on/ locked then I have no idea.
Click to expand...
Click to collapse
No such luck. I was thinking I might be able to flash the extracted 2PS6IMG.zip to get back to 100% stock, but even then I think with the new Android Device Protection it will still be locked.
Hopefully the guy sends me his login details so I can do a proper factory reset :/
wpjessie said:
No such luck. I was thinking I might be able to flash the extracted 2PS6IMG.zip to get back to 100% stock, but even then I think with the new Android Device Protection it will still be locked.
Hopefully the guy sends me his login details so I can do a proper factory reset :/
Click to expand...
Click to collapse
Find the RUU zip for your device, Rename it to 2PS6IMG.zip and place it on sdcard, boot to download mode and Follow the on screen instructions.
Disabling frp needs s-off and issuing a fastboot command. Flashing an RUU won't do much I think
Στάλθηκε από το HTC 10 μου χρησιμοποιώντας Tapatalk
https://www.youtube.com/watch?v=KRUp09bXnDA
Here you go
Oh man that is awesome (as long as you're not counting on frp to protect your device). Fortunately the seller gave me his gmail login to fix it. Kind of wish I had found the video first because bypassing it like that would have been much more satisfying.
I have a g960U running stock Verizon Wireless firmware B2... Just in case my phone ever gets stolen I tried to hard reset it to see if it would be locked by Google account and it didn't! So I added my gmail account then went into download mode to make sure FRP was on, after a hard reset it did not ask for my account again. Help.
A little history on this phone, I bought on ebay... user said it was FRP locked and that he had forgotten the account. I checked before purchasing it that it was not blacklisted. And I used combination file to remove FRP lock and then reflashed it... and it was after that that the FRP did not stay on after hard reset.
What do u need to get in order to remove the factory reset protection and get backinto the device device was left me my brother brother after he passed away and I never change the email address and I never even was interested in the email address he didn't use it I need to know how to bypass the factory reset protection or versus a $900 phone to throw away
Wrong from locks you out
No it actually licks Mr out because I do not have the email address that was in the phontheinitially used t used in the device