So, I rooted my AFTV. It's a new (second gen?) one, and it's running 5.0.3.1. I had blocked updates through the pm command in ADB. When I factory reset though, a weird thing happened. It pairs the remote, asks for language, connects to a network, checks for updates, and then it registers the device with Amazon and asks if I want to continue as me. When I click continue, it rolls back to asking for language screen and starts the previously described process over again. This is a continuous loop, and I wouldn't be asking for help, other than the fact that factory resetting turns off adb. I need to somehow either bypass the initial setup, or completely wipe my AFTV, not just a factory reset, but a format, all without adb. I would greatly appreciate any help anyone could give with this. Otherwise, I think this some form of brick, and I'll just get a replacement. Thank you.
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Hi Guys,
I'm having some trouble with my phone, I'm calm at the moment - I hope someone can give me a little direction to solve the issue.
Today right after a call, I went to unlock my screen (pin code) the phone switched off...it started to boot (displayed the Google text / logo) after a short vibration, the screen goes black and the Google text appears again. This continues in a loop.
The phone is stock Android 4.02, GSM phone.
Any ideas on where to start? I have installed android SDK, (and java before that)
I have downloaded a stock image from Google code (yakju-icl53f-factory-89fccaac.tgz)
I also downloaded GNex TOOLKIT V5.5 and installed the USB drivers.
Can I use the toolkit to restore the phone?
Or would I need to do this via fastboot...
I'm not greatly technical, so a little guidance would be really appreciated.
I bought this phone from Hong Kong, and I'm in the UK! Other wise I'd be taking it back to a service centre.
Apologies guys, I've just done a factory reset via the recovery menu.
The phone seems to be booting now. lost everything though :-(
Any ideas why this happened? has it happened to anyone before?
I love the phone...but so confident with it now.
HSKalay said:
Apologies guys, I've just done a factory reset via the recovery menu.
The phone seems to be booting now. lost everything though :-(
Any ideas why this happened? has it happened to anyone before?
I love the phone...but so confident with it now.
Click to expand...
Click to collapse
This is sometime's caused, by the Android OS, itself.
Basicly, it probably told itself, to hang up, then took the wrong script (It is normaly RadioOptions...) And this caused it to crash...
And, instead of doing a factory reset, you could have just reinstall the system, via fastboot (This is an option, in my Root Helper )
But, just be glad, you fixed it If you're lucky, you can download a copy, of your phone, from the Google servers (It should normaly do this, automaticly, after entering Google info, in the Setup Wizard...)
Ok, so I HAVE to share how strange this is, there might be something to it. Ok here we go... I used the SR Tool while I was on 8.3 to root my kindle fire and it got stuck in a boot loop that I could not get past. I used the First Aid kit and used option 7 to restore to factory settings and it didn't seem to be effective. Now, I was in a pinch for time and had to get to work so I said "Screw it, ima call Amazon and ***** at them and just get a new tablet" and left my Kindle to sit and headed to work. I called Amazon while on my way to work and they took my device off my account and sent me a new one out. Now the weird thing... I just got home and was VERY surprised to find that my device was working again even though, when I left for work, it was in the stock recovery and stuck.
Now I need to add that, when I tried to clear user data through SR Tool, Fist Aid Kit, and Stock Recovery, that it would sit on clearing user data and freeze there( I let it sit for 1 hr before giving up).
Anyone have any clue in hell what happened?
I have had the same problem when using data wipe/factory reset in recovery, last time it happened I had to do a fastboot flash of stock 8.14 image and start again - nothing else would work - just kept re-booting till I powered it off and plugged it into my laptop and ran fastboot.
I would love to know what is causing this too - doesn't happen every time - but it does make me nervous.
Hi there. My fire TV is rooted and has the following installed:
clockwork mod custom recovery
51.1.4.0_514006420 updated 10/30/2014 Custom rom
I was initially experiencing strange behaviour with my external hard drive converting to a read only drive after a while for no apparent reason so decided to do a factory restore
I tried to factory restore the device but for some reason after the factory restore and watching the funny cartoon on set up the device said I only had 2.5gb of hard drive space left of the 5.5 gb available so I decided to try formatting the data on the clockwork mod restore but it still didn't work so I then formatted the sd but as soon as I did this I thought that can't be right as surely the recovery image is on that but it was too late. After it rebooted the fire TV no longer works. It just hangs on the White amazon logo. I've tried the "ALT-PRNT SCREEN-I" option to try get it to restore but with no luck, it just constantly stays on the White amazon logo so I'm kinda thinking I've totally wiped the fire TV and have therefore bricked it. It does respond to "control-alt-delete" but that just reboots the device.
Can anyone advise if this is indeed the case so I don't waste any of my time trying to fix this. I can't return the product as I purchased it on a recent holiday to usa and I'm from uk so a bit gutted.
Many thanks in advance
Paul1672
Sounds like you wiped your /system. If so, then yes you are soft bricked.
I have soft bricked this unit before and managed to restore it but that was before I installed the clockwork mod and custom rom.
If it is soft bricked surely I would be able to restore it still? I have tried several times to get it to return to the clockwork mod restore using the "ALT-PRINTSCREEN-i" method but all I get is the constant white Amazon logo. It feels like I've totally wiped the entire system including all sign of clockwork mod
Can anyone advise if I have indeed totally messed it up or is there any hope for me?
Paul
Anybody got any advice or opinion be it good or bad?
Before I bin the unit
Paul
Paul1672 said:
Anybody got any advice or opinion be it good or bad?
Before I bin the unit
Paul
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Click to collapse
Yes, I have some advice. Don't do that crap again. Be smart. And I'm a bit curious, you talk about an external harddrive and you then talk about wiping the SD card. You mean the /sdcard directory in the AFTV? Seriously? If that is the case, I have some better advice for you. Don't tinker with stuff you don't understand.
So I can assume from your reply I have indeed wiped the entire system and there is in fact no way to repair/restore the device? Totally agree with all you said and I did realise my error literally as soon as I did it a harsh lesson learnt I think and believe me it's not one I will be repeating.
Was just hoping I may be lucky and find someone who has a way of solving my issue but it appears not
Paul
Hi
What's your suggestion or advice be to resolve the problem that was presented.
Cheers
nyder said:
Yes, I have some advice. Don't do that crap again. Be smart. And I'm a bit curious, you talk about an external harddrive and you then talk about wiping the SD card. You mean the /sdcard directory in the AFTV? Seriously? If that is the case, I have some better advice for you. Don't tinker with stuff you don't understand.
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Click to collapse
Paul1672 said:
So I can assume from your reply I have indeed wiped the entire system and there is in fact no way to repair/restore the device? Totally agree with all you said and I did realise my error literally as soon as I did it a harsh lesson learnt I think and believe me it's not one I will be repeating.
Was just hoping I may be lucky and find someone who has a way of solving my issue but it appears not
Paul
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Click to collapse
Naw, you didn't brick you device. Sorry, was in some sort of mood when posted.
http://www.aftvnews.com/how-to-unbr...ry-mode-and-factory-reset-the-amazon-fire-tv/
That link gives information. You need to get into recovery mode and a factory restore. If the factory restore doesn't work, then just use the same firmware you had before you deleted the stuff. You can put any firmware on a usb stick and read it from that.
Most of this has been covered in the various threads, I suggest you browse thru them, lots of good stuff.
good luck, and sorry I didn't include this in my last post, i should of.
Are u sure mate? I've tried the Alt-prntscreen-I method without any success. The fire tv won't boot into the clockwork mod recovery at all and I'm wondering if I've formatted it somehow. I guess until I get into the restore screen I can't do a thing I did have clockwork mod installed and a custom rom, wud that make a difference as I did indeed format the fire tv sd partition.
Appreciate your help
Paul
Paul1672 said:
Are u sure mate? I've tried the Alt-prntscreen-I method without any success. The fire tv won't boot into the clockwork mod recovery at all and I'm wondering if I've formatted it somehow. I guess until I get into the restore screen I can't do a thing I did have clockwork mod installed and a custom rom, wud that make a difference as I did indeed format the fire tv sd partition.
Appreciate your help
Paul
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Click to collapse
You should be able to get to a recovery screen from what you did, I would think, unless maybe if you deleted everything from the root directory, not the sdcard directory. I am not an expert on that though. It's our thanksgiving holiday here in the states, so the peeps that know might not be around.
Sorry I can't be more helpful then that.
You copy your recovery.img to the sdcard only as an interim step for flashing. It then gets stored in a separate partition that CWM won't wipe. If you have done the changes you mention from CWM, then CWM is still present on the device. I had to get in to my system with the alt-prtscreen-I method as well, and it took a few tries, spamming the keeps after unplugging and replugging the device. Also if you are using a k400 or some other keyboard with a FN key you may have to push that as well to make sure it gets the proper key sequence. I'm fairly confident your device is only softbricked and can be recovered. you may need to adb sideload or copy a zip to usb to load the firmware, but it should be doable.
well, I've tried constantly rebooting and pressing alt-printscreen-I simultaneously for the last half hour with no luck wotsoever all I get is the constant white amazon logo. in fact, the logo appears as soon as I connect the power lead and just hangs there until I either remove the lead or press control-alt-delete at which point the device reboots.
something tells me I've done something a lot more serious than just wipe the sd partition but I'm a little surprised if clockwork mod would allow it.
kinda giving up now as I have soft bricked the device before but that was before I installed clockwork mod and it went to factory restore just fine doing the alt-printscreen-i method that time.
thanks for all the advice guys. I really do appreciate any help I have had. I'm willing to try anything to try get this unit to work. the way I see it, I have nothing to lose right now. just seems strange the unit no longer shows any sign of changing from the constant white amazon logo. there's definitely no sign of the colourful amazon logo that usually appears at some point during the boot process which kinda gives me the impression I've somehow completely wiped the whole system.
is that even possible guys?
If you are saying that ctrl-alt-del reboots your box then the alt -sysrq-i should get you to recovery. Try using a wired keyboard and maybe a different keyboard than you have been using.
Ive tried a wired keyboard and now when I press ALT-PRNTSCREEN-i the fire tv just reboots. I've followed the guide that is in a previous reply which I have been able to do on a previous unrelated soft brick I managed but this time each time I do the ALT-PRINTSCREEN-i combo it just reboots and nothing else. Just a white AMAZON logo. I have done the method like 5 times and still no joy
Paul1672 said:
Ive tried a wired keyboard and now when I press ALT-PRNTSCREEN-i the fire tv just reboots. I've followed the guide that is in a previous reply which I have been able to do on a previous unrelated soft brick I managed but this time each time I do the ALT-PRINTSCREEN-i combo it just reboots and nothing else. Just a white AMAZON logo. I have done the method like 5 times and still no joy
Click to expand...
Click to collapse
Call Amazon and play stupid saying it just hangs at the logo, I did that once and they send me a replacement free of charge.
Wish I could but i purchased it whilst on holiday in Florida and I'm from the uk
Anybody got any more advice? It seems really strange that I can't get the factory reset to work. Still stuck on the White Amazon logo which boots instantly as soon s I power the device. I've managed to get the device to power cycle using ALT-PRNTSCREEN-i method bit it's does it going on 20 times with absolutely no sign of the failed update screen so it looks like the device just doesn't have anything on it. Is it possible I've somehow completely wiped the clockwork mod recovery? And if I have shud the device revert back to factory restore or may I of wiped that too?
Paul1672 said:
Anybody got any more advice? It seems really strange that I can't get the factory reset to work. Still stuck on the White Amazon logo which boots instantly as soon s I power the device. I've managed to get the device to power cycle using ALT-PRNTSCREEN-i method bit it's does it going on 20 times with absolutely no sign of the failed update screen so it looks like the device just doesn't have anything on it. Is it possible I've somehow completely wiped the clockwork mod recovery? And if I have shud the device revert back to factory restore or may I of wiped that too?
Click to expand...
Click to collapse
no its not possible that you wiped recovery from what you did in cwm.. its located on a different partition, if you cant connect via ADB or cant get recovery to load your out of luck.. so did you install the newest prerooted rom? what about the boot menu?
I had the following pre-rooted rom installed:
51.1.4.0_514006420 updated
Sounds like I've messed it up then
Paul1672 said:
I had the following pre-rooted rom installed:
51.1.4.0_514006420 updated
Sounds like I've messed it up then
Click to expand...
Click to collapse
no need for the boot menu on that update iirc. i think you need to just keep trying to get to recovery, i think its still there.. the key command is just not registering.. keep trying i guess.
So, I've been trying to fix my Netflix playback issue. I uninstalled Netflix before I started this process.
My FireTV was running 51.1.6.0 rooted, the boot loader was unlocked, I had the boot menu installed, etc.
From what I'd read, it looked like I may have installed a pre-rooted version some time back that had an issue with Netflix, that was corrected in the "updated" version of that release. I didn't have Netflix at the time, so I didn't know I had a problem. So, I loaded the 51.1.4.0 rooted+updated and 51.1.6.1-rooted onto my FIreTV /sdcard/ directory, ran the md5sum to make sure the files were transferred right, then loaded 51.1.4.0 via recovery. After it rebooted, things weren't quite right. I couldn't install the Netflix app (when I selected the icon, I think the screen flashed and it was back to the same screen). PlutoTV would load, but Mediaah complained. On the Apps section, it said something to the effect of "Your apps will show up here soon". I could still launch Kodi and it seemed to work fine.
Anyhow, I entered recovery mode via ADB and installed the 51.1.6.1. Now my FireTV is sitting at the animated FireTV screen. It no longer gives me the boot menu as it boots up.
What did I do wrong? Did I need to do some more steps while running 51.1.4.0 before loading 51.1.6.1? Did I need to install another version between 51.1.4.0 and 51.1.6.1?
So far, I've not been able to make any headway recovering. I can't connect to it via ADB to enter recovery mode. I don't have a USB PC keyboard to try the ALT-I-PrintScreen trick on boot. I've just ordered a USB A to USB A cable to try the fast boot recovery, but if loading 51.1.4.0 has broken by bootloader unlock, then that probably won't work either.
Installing 51.1.4.0 wipes out the boot menu. Since 51.1.6.1 requires the boot menu, you soft-bricked when you installed 51.1.6.1 without having a funcitoning boot menu.
The good news is it's a simple fix. You should be able to get into recovery using the ALT+i+PrintScreen if you can get a hold of a USB keyboard. The A-to-A USB cable will also get you back to working order if you prefer to go that route.
Just follow the instructions carefully here: http://www.aftvnews.com/how-to-unbrick-and-prevent-bricking-an-amazon-fire-tv/
EDIT: I've added a warning to my ROM page, next to the 51.1.4.0 download, to help people avoid what you unknowingly did. If you used my ROM page, sorry the warning wasn't there earlier. Please feel free to PM or email me if you need any additional help recovering.
Thank you for the explanation. I thought it was something like that.
Is there any specific time during the boot process that I should be trying to hit ALT-i-Print Screen?
Taige said:
Thank you for the explanation. I thought it was something like that.
Is there any specific time during the boot process that I should be trying to hit ALT-i-Print Screen?
Click to expand...
Click to collapse
There isn't really any indicator. Just continue to press it repeatedly through the whole boot process. I don't mean hold it down the whole time, but rather, press, release, then repeat. If you can't get it to work, just follow the steps under the "Repair Recovery with Fastboot Mode" section of my guide. With that, there's no guess work, and you'll get into recovery immediately.
Got it with the USB keyboard!
But only after I read this link (http://www.aftvnews.com/how-to-unbr...ry-mode-and-factory-reset-the-amazon-fire-tv/)...
Before reading that page, I assumed I just had to hit it at the right point in the boot process, like entering a computers BIOS or something. But that page explained what the system did when you hit ALT-i-PrintScreen, so I knew not to give up.
I have a USB A-to-A cable that will be here tomorrow that I don't need now, but it was cheap insurance.
Thanks again! Your web site is a very valuable resource! Not to take anything away from all the hard work of the guys who frequent these forums, but having everything curated in one place, with instructions for mere-mortals is great.
I did something stupid, unfortunately...
In short:
My Gboard is frozen, my USB debugging setting is off (so can't use ADB commands), and encrypted, so I can't enter the password in android start screen because no keyboard is popping out
Any Ideas how to fix that? is re-flashing the whole ROM is the only option? (I am on stock, rooted, no TWRP).
In long:
In case you are wondering how this stupid situation happened... I installed OpenKeyboard, and on the login screen, it was always popping out instead of Gboard (or at least that what I thought), and when enabling it first time, I did not got a message like "you will not be able to login using this keyboard etc..." as it usually shows..., so I assumed, that finally a privacy friendly & secure keyboard that supports first screen login, so I frozen Gboard finally, and forgot that I disabled the USB debugging some time ago....
Tried from fastboot to use adb, but, predictably, adb can't see my device, I wonder if there is any other way to fix this, thank you in advance.
Try rebooting to stock recovery and reset everything?
mikefnz said:
Try rebooting to stock recovery and reset everything?
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Click to collapse
Yes thx, that what I did when I got no fast answer... this was the only solution indeed.