[Help] Lumia 640 firmware versions and random restarts experience - Windows 10 Mobile

I experience random restarts of Lumia 640 XL LTE Dual Sim (RM-1065) model, OS build: 10.0.15063.483. Hard reset didn't help Based on other users experience the issue affects selected models/regions only both single and dual sim and both smaller and XL version.
One of the possible cause is firmware version, I have 02177.00000.15184.36002 while some other models have .36003. Currently I have three confirmations of these restarts and the .36002 version and another two confirmed ones without these restarts and the .36003 version. It looks promising but the sample is too small yet.
Could you please share your experience? I am especially looking for someone who has the .36003 firmware version and experience these random restarts.
Thanks.

I have the 640 DS XL on 36003 and i experience the restarts every now and then.
Cannot say how frequent, it did not bother me so far to a level to look in to it directly.
But i can confirm.

Thanks. If you have Field Medic application installed, do you see error reports under View reports -> uploads as Kernel or Bluescreen errors number 175 or 14B ?
Did you experience these restarts before Creators Update?

sorry i don't have the app installed.

Related

Got 8779 Update on my ATT Lumia 900!

Using the Nokia Care suite and SuperSport's ROM flash guide I found an update on the Nokia Care Suite Servers specific for ATT Cyan Lumia 900. I can use the Nokia Counters app and flip to silence! However, it did completely wipe my phone.
I'm new here, so hi everyone!
Cheers.
SuperCana said:
Using the Nokia Care suite and SuperSport's ROM flash guide I found an update on the Nokia Care Suite Servers specific for ATT Cyan Lumia 900. I can use the Nokia Counters app and flip to silence! However, it did completely wipe my phone.
I'm new here, so hi everyone!
Cheers.
Click to expand...
Click to collapse
That's the only thing I don't like about NCS is you are pretty much hard resetting. Also, using a different ROM than your original might "walsh" the phone - so anytime you want to update, you have to flash via NCS all over again (Zune will no longer detect updates for your phone). That's why I'm using NCS just to monitor upcoming updates, but content to wait for the Zune. Nice thing is my product code is for SmarTone in Hong Kong (unlocked) so I don't have to wait for T-Mobile or AT&T to **** around with it. Seems like SmarTone released the Tango ROM immediately after it was available. Trade off is no warranty..
All that said, I actually did voluntarily hard reset last week - instead of being content with an Outllook.com alias, I decided to go full bore and just rename my account to the new format.. Hopefully that will be the last for awhile!
Ah, hmm, if you forced the update, then you probably don't have updated firmware. The only reason I'm asking about ATT is because when they release an official update, they usually include an updated firmware to fix kinks and general performance enhancements
Scratch the above: Didn't realize nokia put the actual ATT update on their servers...looks like it's going to be pretty close! Have you noticed any enhancements to like touchscreen sensitivity or camera?
I have noticed that the capacitive buttons stay on whenever the screen is. Personally I liked it better before, but its not a huge deal. Flip to silence works great, and I have noticed that whenever I press and hold the camera button when the screen is off, it works EVERY TIME. Before it only worked sometimes. I did get new firmware as well. I have never felt that the phone was laggy, and that hasn't changed.
Do the volume buttons work when music is playing and the screen is off?
Sent from my Lumia 900 using XDA Windows Phone 7 App
Seed 2.0 said:
Do the volume buttons work when music is playing and the screen is off?
Confirmed... Screen's off, music's on and volume rocker is working.
Sent from my Lumia 900 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
Sent from my Lumia 900 using Board Express
apollo15rover said:
...Also, using a different ROM than your original might "walsh" the phone - so anytime you want to update, you have to flash via NCS all over again (Zune will no longer detect updates for your phone). That's why I'm using NCS just to monitor upcoming updates, but content to wait for the Zune....
Click to expand...
Click to collapse
My belief was that the Nokia Care Suite ROMs were in fact the OEM ROMs. Am I wrong there? I thought they were exactly what ATT was pushing out, but that you were just manually updating ahead of ATT's schedule, so the Zune update should continue to work. Again, am I wrong? I don't have my Lumia anymore, so cannot test the theory.
Your understanding is correct. Zune accurately detects the update status just fine. Presently gives me the option of rolling back to my previous back-up 8112.
The only bump I ran into was post-install driver conflict. Zune couldn't detect the storage level (how much of the 16gb was allocated to music, etc.). Removing NCS AND the Nokia USB drivers (x86 and x64 if present), rebooting the machine did the trick.
Cheers
I'm thinking about trying it my self, I've seen some were that the camera has improved some didnt know about some of what you just posted, cool
Sent from my Lumia 900 using XDA Windows Phone 7 App
Any one know if this is possible using a MacBook? If so where would I find the instructions?
Thanks much.
It looks like Nokia has released the 900 update to North America now - I can't tell if this includes ATT yet though.
http://conversations.nokia.com/2012/08/15/us-and-canada-update-ready-for-nokia-lumia-900
It just appeared in Zune for my AT&T lumia 900!
Sent from my Nexus 7 using Tapatalk 2
Someone should post photos from the camera with before and after the firmware update.
well, the update is now live on zune so you should be able to download it through the Windows Phone Connector app for mac. I would post a link, but it wont let me since im a newb. just bing: how to update nokia lumia on mac . it shouldn't wipe your phone. Enjoy.
updating my rogers NL900
edited, only received one update for my rogers Lumia 900
Total of three updates for AT&T: 8773, 8779 and Nokia firmware: 2175.2301.8779.12223. The radio was also updated to: 2.1.75.22.
Sent from my Lumia 900 using Board Express Pro
charlyee said:
Any one know if this is possible using a MacBook? If so where would I find the instructions?
Thanks much.
Click to expand...
Click to collapse
For Macs you have to use Windows Phone 7 Connector for Mac
http://www.microsoft.com/windowsphone/en-us/apps/mac-connector.aspx
and download the update.
xxxrichievxxx said:
For Macs you have to use Windows Phone 7 Connector for Mac
http://www.microsoft.com/windowsphone/en-us/apps/mac-connector.aspx
and download the update.
Click to expand...
Click to collapse
Thanks, I actually meant doing the update from Nokia Care Suite before it was officially pushed out.
Sent from my Lumia 900 using Board Express
One of my biggest issues was clearly fixed by the new ROM/firmware: the volume used to not change under ~10, so you couldn't get the phone volume low enough to hear it in a quiet room without everyone else hearing it, too. Now the volume works as expected: 1 is now a nice, hushed volume level.
Camera seems to launch perfectly from the lock screen now, camera is improved, especially in shutter time.
Net-net, my 900 now seems to work as nicely as my 800 in all capacities, which could not be said before.
unfortunately the updates still have not fixed the microcell battery drain problem

[Q] Messaging App keeps disconnecting since 01-Dec-2012

Hello, I don't know if anyone is having my problem, since the beginning of this month, my messaging app keeps disconnecting, here is what happens:
I dont receive any message so I go to the messaging app and it says "Signed In (Available)", when I swipe to the left to see who is online, it appears "Checking who is online" and on the top I see "connecting", after a few moments it gets connected.
When I lock my phone and I return a few minutes later, it happens again, its like only when I am going to use the app, it gets connected.
The weird thing is that this started happening at about the same time for me in a Lumia 900 and to my wife on a Lumia 710.
Rebooting the phone wont work because after a couple of minutes the issue starts again, the only thing that helps is in the Lumia 900 Hard reboot and on the Lumia 710 battery removal, after a complete reboot it stays working for 5 or 6 hours before the disconnection starts appearing again.
So I don't think its a phone issue, I guess its a services issue but I wouldn´t know if the problem is from my operator or from microsoft itself.
Hi. I am using the Lumia 900 in Canada and I've been experiencing the same thing. At first I thought it was because I was connected to FB chat as well. Turning it off did not help. Hopefully we can find a reason and fix it soon.
Again
Augmonger said:
Hi. I am using the Lumia 900 in Canada and I've been experiencing the same thing. At first I thought it was because I was connected to FB chat as well. Turning it off did not help. Hopefully we can find a reason and fix it soon.
Click to expand...
Click to collapse
Hey, "glad" to hear I am not alone.
Yesterday I upgraded my wifes Lumia 710 to WP 7.8 and the problem apeeared again, so I am thinking it may be an installed app, could you tell me if you have any of the apps I have installed so far:
Whatsapp
Lumos
Viber
UC Browser
Al the other apps are already installed during the upgrade

[Q] New Nokia Lumia 900 Continually Crashes When WiFi is On

Hi there
Wondering if any of you kind folks can help me understand what is happening on my phone.
I've a new Nokia Lumia 900 which I've had for about 2 weeks. Unfortunately (rather fortunately!) I won it at a Microsoft event, so I can't exactly take it back to a retailer for repair or question.
My phone seems to intermittently crash. Most times it just reboots but occasionally it's just dead and I have hold down the power button to reset. Anecdotally it seems to happen most when I have WiFi turned on, though it does happen occasionally without WiFi on.
I have reset back to factory setting twice and also turned off all background process I can. Of course there are still a few applications that I can't turn off from running in the background.
Despite this, the phone still crashes A LOT with WiFi on (2 to 6 times a day) and occasionally with WiFi off (once every 2 or three days).
Does anyone know what is happening and how I can find a fix?
PS: Both the phone and Zune report that there are no updates applicable.
Cheers.
Look in settings/about and take note of the Firmware and OS versions and kindly write them down on here, If you have OS ver 8862 then you already have the latest version and need to take your phone to a Nokia Care centre or send for repair as it should not crash at all, If you have a lower ver ie: 8107, 8773 or 8858 then maybe you can force an update through Zune, Which may well fix your issue?
Tried that...
AndyFZ1S said:
Look in settings/about and take note of the Firmware and OS versions and kindly write them down on here, If you have OS ver 8862 then you already have the latest version and need to take your phone to a Nokia Care centre or send for repair as it should not crash at all, If you have a lower ver ie: 8107, 8773 or 8858 then maybe you can force an update through Zune, Which may well fix your issue?
Click to expand...
Click to collapse
Thanks for your reply Andy
I did exactly that, checked the OS version, and I discovered that I did NOT have the latest OS version but Zune reported I did.
As a result I contacted Nokia to explain the difference in OS version availability published on the Australian support site vs the fact that Zune reports the OS version is up to date. I was told that not all OS versions are available across all Lumia 900 phones and regions! Er... Whatever...
However, the support staff did recognise I'm having an issue and has lodged a ticket with the "appropriate department". Time will tell how response they are.
I guess I either have to wait for the OS update to be made available to have their support technicians contact me back to resolve the issue.
Either way I will update this thread with the results in case anyone else has a similar issue.
Fingers crossed they get it sorted for you,
However if you do decide to be cheeky there is a way of forcing the update via Zune, As you click update and before it tells you you already have the latest firmware etc you disconnect your lan cable, It is a bit tricky and timing is the key, You may have to try several times etc,
Or as a last resort http://forum.xda-developers.com/showthread.php?t=2128295
In either case I cannot guarantee it will fix your issue but it could save you from boredom as you await a fix.
AndyFZ1S said:
Fingers crossed they get it sorted for you,
However if you do decide to be cheeky there is a way of forcing the update via Zune, As you click update and before it tells you you already have the latest firmware etc you disconnect your lan cable, It is a bit tricky and timing is the key, You may have to try several times etc,
Or as a last resort http://forum.xda-developers.com/showthread.php?t=2128295
In either case I cannot guarantee it will fix your issue but it could save you from boredom as you await a fix.
Click to expand...
Click to collapse
Ha! Yes.... Well I've not heard anything from them yet. Day 2 so I'm not quite bored yet
However, on a positive note the updates came through tonight via Zune without pulling of LAN cables (ED: read hair), so all's good on that front. Time will tell if the updates solve the problem, but it did 3 cumulative updates so I guess there was a bit to do...
Thanks Andy

[Q] HTC ONE X phone number unreadable after upgrade to 4.2.2

Hi everyone,
I seem to be facing a problem that I haven't found discussed here with my phone.
Following a successful upgrade to Slimbean 4.2.2 build 6 OFFICIAL, everything seems to be working correctly with my Tmobile UK SIM card and I can make or receive calls and texts, I can read the IMEI reference but for some reason my phone number is not displayed anymore in the "about phone" section in Settings or if I use an app like "SIM Card" to read the details of the SIM. I get instead the message "unknown number"
I am not sure if this is a problem or not, so I would like to know if anyone can think of any potential limitation due to this issue.
On top of this, I am about to move abroad and was going to request a code from Tmobile to unlock the phone as I assumed the phone was locked to their network, but when I tried a THREE SIM card, the card was actually accepted and I connected to that network but again the phone number is not displayed in the settings section...
Has anybody seen or heard a similar issue?
I installed a fresh Slimbean ROM from scratch as I was previously running a completely different ROM and I assume it was successful as everything seems to be working.
The only issues I could find in the forum were related to not being able to retrieve the IMEI number after the upgrade, but nothing about the phone number itself.
I would be very grateful if anyone could offer any help or suggestion.
Thank you in advance.
David.
I have noticed the same thing on the official CM 10.1 builds (with both Three UK and giffgaff SIMs), I suspect it is an issue but it's not a real bother to me all it means that any app that auto detects your phone number (eg hangouts) will just ask for it during initial setup instead.
Again the same for the IMEI sometimes this doesn't show up but it does most of the time.
hydo1 said:
I have noticed the same thing on the official CM 10.1 builds (with both Three UK and giffgaff SIMs), I suspect it is an issue but it's not a real bother to me all it means that any app that auto detects your phone number (eg hangouts) will just ask for it during initial setup instead.
Again the same for the IMEI sometimes this doesn't show up but it does most of the time.
Click to expand...
Click to collapse
Thanks Hydo1,
I have found a couple of things yesterday.
First, I have been able to add the number manually through the settings menu in the dial pad and it now shows in the "about" section.
Second, I have found out that although my voicemail is setup and active when I call the Tmobile services, it doesn't actually work anymore and I can only guess it is due to this issue as it was working before...
I'll try again once I have switched to a new network abroad...

Mi Max Helium strange Sim-Card Behaviour

I own a Mi Max Helium and from the first day I use it with open bootloader and Custom Roms.
After 4 Weeks of using the strange things began:
- I lost network sometimes, but most of the times it was back in seconds. (once or twice a day)
- then randomly the MiMax said there is no sim card installed. Ok reboot phone and everything was okay. (once or twice a day)
- then it happened every hour
- and then sometimes after some hours or some minutes - not replicatable
- as a last step rebooting the phone doesn´t help. I have to kick out the Sim, wait some seconds and put it in again
Ok I thought it was a fault with the custom roms.
Made a real big factory reset with mi flash tool and cleaned the whole phone like a new device after the delivery.
After the first reboot it wasn´t able to find any simcard (IMEI und EFS was okay), so I thought phone or SimCard has a defect.
Took a simcard from my girlfriend - everything was working fine. Took my simcard in the MiMax and curiously everything was working fine
Flashed Xenon HD Custom Rom and everything worked well the last 4 Weeks and now the whole Sh*t begins again in the same way like described above.
Wtf is that behaviour? Can anybody report similar things?
Using SIM-Slot 1 or SIM-Slot 2 makes no difference. Its not logical or reproducible for me
T-Mobile? There has been reports not only fo Mi Max but One Plus X and some other Chinese brands killing particular tipes of T-Mobile sim cards by constantly trying to write on them. Sounds exactly what you are describing.
Solution is call T-Mobile, they know the issue and should replace sim card with the right tipe.
nijel8 said:
T-Mobile?...
Click to expand...
Click to collapse
Interesting. No I´m using a german multiple provider called 1&1 and they use Vodafone D2 Network here.
They also use Telefonica (ePlus & O2), but the reason for that behaviour could be the same. I will call my provider and hope the know similar cases.
Thanks for the advice so far :good:
Well I share you problem I am.from Chile and this started to happen after updating to official ROM 8.2.3.0
I tried for months to find a fix but in the end I've noticed in my country all operators started using 4g band 28 (700mhz aggregation) band is not compatible with my Max prime (helium)
This doesn't explain why the card is lost until rebooting the Phone though.
A good thing is to set auto turn off in security app at 7:00am then enable auto turn on at 7:10 am this way your phone will work in the morning and not lose any important phone calls.
Check out this thread
Do you have any similar symptoms? Can you search for networks manually? I can't
https://forum.xda-developers.com/showthread.php?t=3604428
Sent from my MI MAX using Tapatalk
DJ_Tomato said:
Well I share you problem I am.from Chile and this started to happen after updating to official ROM 8.2.3.0
I tried for months to find a fix but in the end I've noticed in my country all operators started using 4g band 28 (700mhz aggregation) band is not compatible with my Max prime (helium)
This doesn't explain why the card is lost until rebooting the Phone though.
A good thing is to set auto turn off in security app at 7:00am then enable auto turn on at 7:10 am this way your phone will work in the morning and not lose any important phone calls.
Check out this thread
Do you have any similar symptoms? Can you search for networks manually? I can't
https://forum.xda-developers.com/showthread.php?t=3604428
Click to expand...
Click to collapse
Try cleaning the sim card with acetone.
nijel8 said:
T-Mobile? There has been reports not only fo Mi Max but One Plus X and some other Chinese brands killing particular tipes of T-Mobile sim cards by constantly trying to write on them. Sounds exactly what you are describing.
Solution is call T-Mobile, they know the issue and should replace sim card with the right tipe.
Click to expand...
Click to collapse
can you please explain smart cpu efficiency feature in new miui nougat update it will be very helpful I tied to create a port regarding this but can't
Even i had than issue on xenon and aosp extended rom could not able to find workaround so jumped to miui

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