I tried permanent unlocking but it says it is not eligible, however i got it temporarily unlocked till august. so is there any way that i can make it permanent or any hacks that lets the temporary unlock stay forever.
Any hopes?
https://www.t-mobile.com/company/co...olicy/unlock-your-mobile-wireless-device.html
Check Ebay and see if any of those companies can unlock it
Lucifer9345 said:
I tried permanent unlocking but it says it is not eligible, however i got it temporarily unlocked till august. so is there any way that i can make it permanent or any hacks that lets the temporary unlock stay forever.
Any hopes?
Click to expand...
Click to collapse
I was thinking about the same. Wonder what is it that relocks it after the 30 days. is it the t mobile app?
Was thinking what if you get a temp unlock then flash the Unlock stock firmware on top that removes all of t mobile bloat including that Unlock app. Will the phone remain unlocked and have no way of re locking back because the unlock app would be missing?
Xshooter726 said:
I was thinking about the same. Wonder what is it that relocks it after the 30 days. is it the t mobile app?
Was thinking what if you get a temp unlock then flash the Unlock stock firmware on top that removes all of t mobile bloat including that Unlock app. Will the phone remain unlocked and have no way of re locking back because the unlock app would be missing?
Click to expand...
Click to collapse
It doesnt work i tried it already thinking the same and the phone relocks regardless of the app being installed or not unfortunately.
Lucifer9345 said:
I tried permanent unlocking but it says it is not eligible, however i got it temporarily unlocked till august. so is there any way that i can make it permanent or any hacks that lets the temporary unlock stay forever.
Any hopes?
Click to expand...
Click to collapse
if your on a monthly installment payment plan, and have not paid for the device in full they will not permanently unlock the device.
Sent from my MHA-L29 using Tapatalk
jazz995756 said:
It doesnt work i tried it already thinking the same and the phone relocks regardless of the app being installed or not unfortunately.
Click to expand...
Click to collapse
I wonder how? I figured it was a good idea. Tempory unlock then flash the unlocked firmware would erase the T-Mobile Unlock App. How would it relock itself once on the unlocked firmware?
djnikkofb said:
if your on a monthly installment payment plan, and have not paid for the device in full they will not permanently unlock the device.
Sent from my MHA-L29 using Tapatalk
Click to expand...
Click to collapse
Hmm this cant be true, just got mine permanently unlocked and still paying on it
princebama said:
Hmm this cant be true, just got mine permanently unlocked and still paying on it
Click to expand...
Click to collapse
this is per the T-Mobile website...
Unlock Eligibility for Monthly Phones and tablets
The device must have been active on the T-Mobile network for at least 40 days on the requesting line.
If the device was financed using T-Mobile’s Equipment Installment Plan (EIP), then all payments must be satisfied and the device must be paid in full.
If the device is on an account that has a service contract term, then at least 18 consecutive monthly payments must have been made or the account was migrated to a no contract rate plan.
If the device is associated with a canceled account, then the account balance must be zero.
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Sent from my MHA-L29 using Tapatalk
Hey
There it's a company saying that the t-mobile unlock app services are back online and they claim that they can unlock it for 45 bucks
djnikkofb said:
this is per the T-Mobile website...
Unlock Eligibility for Monthly Phones and tablets
The device must have been active on the T-Mobile network for at least 40 days on the requesting line.
If the device was financed using T-Mobile’s Equipment Installment Plan (EIP), then all payments must be satisfied and the device must be paid in full.
If the device is on an account that has a service contract term, then at least 18 consecutive monthly payments must have been made or the account was migrated to a no contract rate plan.
If the device is associated with a canceled account, then the account balance must be zero.
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Sent from my MHA-L29 using Tapatalk
Click to expand...
Click to collapse
I know the policy but I literally just did it, can provide screenshots of you really really need them lol try it, friend
princebama said:
I know the policy but I literally just did it, can provide screenshots of you really really need them lol try it, friend
Click to expand...
Click to collapse
Did you call in to have it requested or did you just going to the app and tap Perm unlock?
djnikkofb said:
this is per the T-Mobile website...
Unlock Eligibility for Monthly Phones and tablets
The device must have been active on the T-Mobile network for at least 40 days on the requesting line.
If the device was financed using T-Mobile’s Equipment Installment Plan (EIP), then all payments must be satisfied and the device must be paid in full.
If the device is on an account that has a service contract term, then at least 18 consecutive monthly payments must have been made or the account was migrated to a no contract rate plan.
If the device is associated with a canceled account, then the account balance must be zero.
T-Mobile may request proof of purchase or additional information in its discretion and certain other exceptions may apply.
Sent from my MHA-L29 using Tapatalk
Click to expand...
Click to collapse
Xshooter726 said:
Did you call in to have it requested or did you just going to the app and tap Perm unlock?
Click to expand...
Click to collapse
Through the Device Unlock app. I wasn't expecting it to work due to the rules, but it did
princebama said:
Through the Device Unlock app. I wasn't expecting it to work due to the rules, but it did
Click to expand...
Click to collapse
I think based on this experience, this could be some great news for everyone. I believe you honestly. So in a nutshell TMO rules don't fully apply to the S8 and it's unlocking policy. Thanks for the responses.
Sent from my MHA-L29 using Tapatalk
princebama said:
Through the Device Unlock app. I wasn't expecting it to work due to the rules, but it did
Click to expand...
Click to collapse
are you able to upload screenshots?
in the process of flashing back to tmobile firmware and ill give it a shot my self also.
ill report back
edit*
Just tried it but didn't work says unlock failed.
Xshooter726 said:
are you able to upload screenshots?
in the process of flashing back to tmobile firmware and ill give it a shot my self also.
ill report back
edit*
Just tried it but didn't work says unlock failed.
Click to expand...
Click to collapse
Done, here is the screenshot from device unlock and also proof of an eip balance. I'm pushing send on this at 4:47 Pacific time
princebama said:
Done, here is the screenshot from device unlock and also proof of an eip balance. I'm pushing send on this at 4:57 Pacific time
Click to expand...
Click to collapse
Wow you must have got really lucky. Ive tried it but keeps failing.. Guess ill keep trying it daily lol
Thanks
Xshooter726 said:
are you able to upload screenshots?
in the process of flashing back to tmobile firmware and ill give it a shot my self also.
ill report back
edit*
Just tried it but didn't work says unlock failed.
Click to expand...
Click to collapse
Xshooter726 said:
Wow you must have got really lucky. Ive tried it but keeps failing.. Guess ill keep trying it daily lol
Thanks
Click to expand...
Click to collapse
Yeah I have no clue why it worked. It failed on my wife's s7 edge which she still owes a little on
princebama said:
Yeah I have no clue why it worked. It failed on my wife's s7 edge which she still owes a little on
Click to expand...
Click to collapse
was it your first time trying it? How long ago did you get the phone?
Xshooter726 said:
was it your first time trying it? How long ago did you get the phone?
Click to expand...
Click to collapse
First time. I got my S8+ around mother's day weekend in May
Maximoalba291 said:
There it's a company saying that the t-mobile unlock app services are back online and they claim that they can unlock it for 45 bucks
Click to expand...
Click to collapse
What company
Related
If I order S4 from T-mobile at full cost will it be unlocked? and can I use it will AT&T for now?
jimsond said:
If I order S4 from T-mobile at full cost will it be unlocked? and can I use it will AT&T for now?
Click to expand...
Click to collapse
No it doesn't come unlocked. You have to be a customer for 40 days, I think, to get a free unlock code.
Atmazzz said:
No it doesn't come unlocked. You have to be a customer for 40 days, I think, to get a free unlock code.
Click to expand...
Click to collapse
Can you buy a unlock code?
http://support.t-mobile.com/docs/DOC-1588
You can see the requirements at that link. It looks like if you paid in full for the phone you can get the code anytime as long as your account is good.
Atmazzz said:
http://support.t-mobile.com/docs/DOC-1588
You can see the requirements at that link. It looks like if you paid in full for the phone you can get the code anytime as long as your account is good.
Click to expand...
Click to collapse
but I want to used on AT&T for now and wait until T-mobile has LTE in NYC to see how it is. I have a prepaid phone # just to test out service and I didn't want to keep money on it. So I don,t mind paying for a unlock code
Hang on... so according to that link you can't get the phone sim unlocked until it's paid in full? What if you have the installment plan? You can't unlock your phone for 24 months unless you pay the balance? That seems a bit underhanded. What if I want to use my phone in the UK with a UK sim while I'm on holiday there?
Sent from my SGH-M919 using xda app-developers app
So I got a Optimus G E-971, and it is currently on rogers. Now I know it may be a long shot but is there a way to unlock this phone without having to pay, I am strapped for cash for a week and need the phone ASAP, as I am starting a small business.
The device is "Unlocked, and Rooted" but I had gotten my hopes up when I did both of them thinking that it would unlock my phone to be used on a different carrier.
Nope. But 4$ is not that much
http://freemyblackberry.com/other-phone-brands.php
It is when you don't have more than a cent in your accounts.
True words,but,unfortunatelly there is no way to unlock this phone.
kimitza said:
True words,but,unfortunatelly there is no way to unlock this phone.
Click to expand...
Click to collapse
Exactly, if you want it unlocked, you need to pay for it.
If you don't have the 4$ for the unlock, I wounder how you pay the bill for the device...!
t1mman said:
Exactly, if you want it unlocked, you need to pay for it.
If you don't have the 4$ for the unlock, I wounder how you pay the bill for the device...!
Click to expand...
Click to collapse
Haha because I only pay monthly so I can normally afford it when the bill comes, anywho I was planning on buying a code today, but problem is now for some reason my phone is telling me it's permanently locked, is there a way to reverse this?
JoeUber said:
Haha because I only pay monthly so I can normally afford it when the bill comes, anywho I was planning on buying a code today, but problem is now for some reason my phone is telling me it's permanently locked, is there a way to reverse this?
Click to expand...
Click to collapse
What is the exact message?
MitoTakatori said:
What is the exact message?
Click to expand...
Click to collapse
I turn the device on with the SIM card and it says "This phone is permanently locked and can not be unlocked." Yet just because I was curious tried another sim card and it didn't give me this error, I also tried this sim card on another phone and it worked fine.
Anyone successfully used an unlocking service for their s6 edge? Any recommendations?
Sent from my GT-I9100
Thanks, I'm curious if anyone successfully use them to unlock phone yet
Sent from my GT-I9100
Andrew K. Sterling said:
Hi,
After a quick search on Google, the first results page points to www.unlockunit.com, while on the second page I've also found www.safeunlockcode.com. I couldn't find the prices for the latter, but the first company seems to have some pretty accessible fees.
Click to expand...
Click to collapse
Unlock Unit could not help me and had to refund my payment. They required me to upload a video of proof that the code they provided didn't work. It seems the phone can only be unlocked with the Unlock app that comes pre-installed, at least for now. T-Mobile hasn't even been able to help me unlock it yet.
you do know that T-Mobile offers you x amount of days to unlock you phone right? (Device unlock) you should have an icon for it.
Rep told me today that they are only allowing unlock for business customers and long standing regular customers. (2+ year active account) If you don't qualify for this, she said the earliest people will be able to submit for an unlock is 20 days - after the buyers remorse period. Still doesn't make sense to me as that only locks me to the device and not the service.
Goronok said:
Rep told me today that they are only allowing unlock for business customers and long standing regular customers. (2+ year active account) If you don't qualify for this, she said the earliest people will be able to submit for an unlock is 20 days - after the buyers remorse period. Still doesn't make sense to me as that only locks me to the device and not the service.
Click to expand...
Click to collapse
I see what you are saying. I have been with them for 10 years so I see where I wouldn't have that issue. Making you wait the 20 days does not make sense seeing that you are tied to the phone anyways or maybe because people may try to flip the it for $? I am sure they have their reasons. I would wait if you are not in a big rush.
Seems like those of us who got the phone to immediately use on AT&T are at a painful time. I haven't been able to use my edge as my primary device because of the unlock struggle. Now I can open a business line with tmobile no problem and tmobile has wideband in my area, it's just that for the same $55 I'd pay them for unlimited everything, I get better coverage with cricket and get 20GB (which I'm grandfathered) which feels like unlimited because I use 10GB under super heavy usage.
software unlock
osmosizzz said:
Seems like those of us who got the phone to immediately use on AT&T are at a painful time. I haven't been able to use my edge as my primary device because of the unlock struggle. Now I can open a business line with tmobile no problem and tmobile has wideband in my area, it's just that for the same $55 I'd pay them for unlimited everything, I get better coverage with cricket and get 20GB (which I'm grandfathered) which feels like unlimited because I use 10GB under super heavy usage.
Click to expand...
Click to collapse
Maybe its only matter of time that the people of xdadevelopers came up with an unlock option by software.
Hope it doesn' t take long.
not sre which varient you ask for but one of my friend successfully unlocked his at&t variant with www.codes2unlock.com
Just unlock my tmob s6 edge with theunlockpros.com just take like 15 minutes, cost like 25 dollars you have to download a software then a guy connects to your computer and will guide you all the process to unlock your phone, it helps if you already rooted with pingpong.
janocool said:
Just unlock my tmob s6 edge with theunlockpros.com just take like 15 minutes, cost like 25 dollars you have to download a software then a guy connects to your computer and will guide you all the process to unlock your phone, it helps if you already rooted with pingpong.
Click to expand...
Click to collapse
Or if you don't want your phone to get bricked when updating to 5.1.1 I just require imei number and I can help you unlock it official way
Sunderwear said:
Or if you don't want your phone to get bricked when updating to 5.1.1 I just require imei number and I can help you unlock it official way
Click to expand...
Click to collapse
curious,, what's the official way ? is that different from the remote unlocking some people here are offering with teamviewer etc ?
batillojr said:
curious,, what's the official way ? is that different from the remote unlocking some people here are offering with teamviewer etc ?
Click to expand...
Click to collapse
you do it tru the tmobile app.
Sunderwear said:
you do it tru the tmobile app.
Click to expand...
Click to collapse
ohhhhh !! nice job then !
Yea, hell no i'm letting anyone connect to my computer. I got it done via http://instantunlocks.com like i have with all my other phones in the past
ballu84 said:
Yea, hell no i'm letting anyone connect to my computer. I got it done via http://instantunlocks.com like i have with all my other phones in the past
Click to expand...
Click to collapse
Uhh what? http://instantunlocks.com/?product=unlock-samsung-usa-all-models
Sent from my SM-G925T using Tapatalk
Era1985 said:
Hi! I successfully unlocked my Samsung Galaxy S6 Edge thanks to the Unlocking service called called UnlockBase. They've got this Direct Remote Unlock solution working with Original USB Cable to Unlock any Samsung Galaxy S6 and S6 Edge.
Click to expand...
Click to collapse
janocool said:
Just unlock my tmob s6 edge with theunlockpros.com just take like 15 minutes, cost like 25 dollars you have to download a software then a guy connects to your computer and will guide you all the process to unlock your phone, it helps if you already rooted with pingpong.
Click to expand...
Click to collapse
ztmike said:
Uhh what? http://instantunlocks.com/?product=unlock-samsung-usa-all-models
Sent from my SM-G925T using Tapatalk
Click to expand...
Click to collapse
no, i used this service http://instantunlocks.com/?product=t-mobilemetropcs-usa-unlock-via-android-app . i think this is the only way to unlock the newer tmobile phones except iphones
I always use https://www.unlockbase.com/ when I need an unlock.
sofcor said:
I always use https://www.unlockbase.com/ when I need an unlock.
Click to expand...
Click to collapse
Yea but like the other users mentioned,unlock base is on some weird **** connecting phones to the computer and unlocking remotely. NO THANK YOU!!!
Are you still offering the unlock service?
Hi, The 1700$ for 2x S8+ promotion suites my needs, the only problem is I have to activate T-mobile line but I would like to take it with me to Israel.
Is it possible to unlock it? (Via T-Mobile or by installing a new rom)
moonknightthe1st said:
Hi, The 1700$ for 2x S8+ promotion suites my needs, the only problem is I have to activate T-mobile line but I would like to take it with me to Israel.
Is it possible to unlock it? (Via T-Mobile or by installing a new rom)
Click to expand...
Click to collapse
Are you paying for the phone in full immediately, or paying monthly for it? There is no way to install a new ROM since there is no root or bootloader unlock yet.
geoff5093 said:
Are you paying for the phone in full immediately, or paying monthly for it? There is no way to install a new ROM since there is no root or bootloader unlock yet.
Click to expand...
Click to collapse
I'm paying full. does it make any difference?
moonknightthe1st said:
I'm paying full. does it make any difference?
Click to expand...
Click to collapse
Yes, because TMobile won't unlock the phone unless it's paid off.
Sent from my SM-G955U using Tapatalk
There's an unlock app built right into the phone by T-Mobile. As long as it's paid off fully, the app "should" see that and permanently unlock it.
Also, you need to be on t-mobile for at least 40 days.
If he calls on and says he is traveling he could get it done in less than 40 days. I had my LG V20 unlocked with around 28 days on the T-Mobile network.
I'm the t mobile app, there is a option to unlock it temporarily for the trip. But he should be able to unlock it permanently
Milly7 said:
If he calls on and says he is traveling he could get it done in less than 40 days. I had my LG V20 unlocked with around 28 days on the T-Mobile network.
Click to expand...
Click to collapse
Yes this is true.. I "traveled" numerous times, and TMO Reps request the unlock, as long as the device is paid off. I had my unlock acceptance. Hence, I requested my unlock on Friday April 22nd, and got the acceptance on April 24th. In reality the 40 day rule has a loophole.
Sent from my SM-T825Y using Tapatalk
T-Mo is pretty relaxed with unlocking these days. Got on T-Mo app and start a chat. Told rep that I need the phone unlocked for travel. Rep came back within 2 mins and told me to do a Permanent Unlock request from the app and it worked. I still have device payment on this phone by the way. ?
Sent from my SM-G955U using Tapatalk
FWIW Best Buy begins selling unlocked S8/+ on May 31.
How does two S8+ for $1700 qualify as a promotion? ”Promotion" generally implies a discount of some kind.
Hey guys, check out this promotion: Ford is selling Mustang GTs at $40,000 each, or two for $80,000.
Sent from my SM-G955U using XDA-Developers Legacy app
rflieger said:
How does two S8+ for $1700 qualify as a promotion? ”Promotion" generally implies a discount of some kind.
Hey guys, check out this promotion: Ford is selling Mustang GTs at $40,000 each, or two for $80,000.
Sent from my SM-G955U using XDA-Developers Legacy app
Click to expand...
Click to collapse
The date he posted Samsung.com was running a promo for a $750 rebate when buying two T-Mobile S8/S8+ phones
I purchased my T-Mobile phone from Samsung. Asked T-Force to add my IEMI to their system so i could ask for unlock code in 40 days when i am travelling. Next day they said it was approved for unlock and to use the Unlock App. Used the phone for less than 10 days and unlocked
mrbear01 said:
I purchased my T-Mobile phone from Samsung. Asked T-Force to add my IEMI to their system so i could ask for unlock code in 40 days when i am travelling. Next day they said it was approved for unlock and to use the Unlock App. Used the phone for less than 10 days and unlocked
Click to expand...
Click to collapse
Good thing you went though T-Force, every other support channel seems totally clueless about unlocking T-Mobile phones bought directly through Samsung. They try to whitelist the IMEI in the Device Unlock app, but that won't work. They need to send a request to add the IMEI to their inventory system so it looks like it was sold by them.
fragg3d said:
Good thing you went though T-Force, every other support channel seems totally clueless about unlocking T-Mobile phones bought directly through Samsung. They try to whitelist the IMEI in the Device Unlock app, but that won't work. They need to send a request to add the IMEI to their inventory system so it looks like it was sold by them.
Click to expand...
Click to collapse
Yup, i asked t add to their system. This is how i started the conversation.
"Hi, I purchased a Samsung S8+ from Samsung directly (T-mobile branded), but it is not showing up as a T-Mobile device under my account. I'd like to have my IMEI added as T-Mobile phone so i can request a SIM Unlock. Please help."
T-Force CSR asked for IMEI to add to their system and submitted it for unlock.
mrbear01 said:
Yup, i asked t add to their system. This is how i started the conversation.
"Hi, I purchased a Samsung S8+ from Samsung directly (T-mobile branded), but it is not showing up as a T-Mobile device under my account. I'd like to have my IMEI added as T-Mobile phone so i can request a SIM Unlock. Please help."
T-Force CSR asked for IMEI to add to their system and submitted it for unlock.
Click to expand...
Click to collapse
Technically I would think they had no choice but to unlock yours immediately. If you didn't purchase it directly from them how could they fully bind you to their policy.
moonknightthe1st said:
Hi, The 1700$ for 2x S8+ promotion suites my needs, the only problem is I have to activate T-mobile line but I would like to take it with me to Israel.
Is it possible to unlock it? (Via T-Mobile or by installing a new rom)
Click to expand...
Click to collapse
Just seen this on android central, in Canada new law is to have all phones in 2017 unlocked,
At the end of the article.. found this..
Other devices, like the Galaxy S8, are sold unlocked and become locked to the first SIM card inserted in the phone.
My phone will be coming in, I hear some people saying some are unlocked, after putting in ur sim, has anyone tried putting another sim from another provider.
Sent from my SM-N910T using XDA-Developers Legacy app
mrbear01 said:
I purchased my T-Mobile phone from Samsung. Asked T-Force to add my IEMI to their system so i could ask for unlock code in 40 days when i am travelling. Next day they said it was approved for unlock and to use the Unlock App. Used the phone for less than 10 days and unlocked
Click to expand...
Click to collapse
I just bought a new Samsung galaxy s8 plus from t-mobile I even put down $730.00 and I'm trying to get it permanently unlocked but t-mobile will only temporary unlock it.I'm going to Australia for 6 months for work.any suggestions I would greatly appreciate it. Thanks In advance!!!
vnphantom said:
T-Mo is pretty relaxed with unlocking these days. Got on T-Mo app and start a chat. Told rep that I need the phone unlocked for travel. Rep came back within 2 mins and told me to do a Permanent Unlock request from the app and it worked. I still have device payment on this phone by the way. ?
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
fragg3d said:
Good thing you went though T-Force, every other support channel seems totally clueless about unlocking T-Mobile phones bought directly through Samsung. They try to whitelist the IMEI in the Device Unlock app, but that won't work. They need to send a request to add the IMEI to their inventory system so it looks like it was sold by them.
Click to expand...
Click to collapse
On a whim, I fired up the device unlocker app, and I was instantly approved for a permanent device unlock. I am on Jump on Demand (lease arrangement) from T-Mobile.
I couldn't find any options on eBay.
Search my friend there multiple ways but you'll have to pay off at least half your bill and request unlock code from OnePlus
Sent from my HD1907 using Tapatalk
Go on the T-Mobile customer help page and dm em. I made up some story and they sim unlocked it
romen288 said:
Go on the T-Mobile customer help page and dm em. I made up some story and they sim unlocked it
Click to expand...
Click to collapse
I hope he has better luck then me I couldn't get them to do anything besides take money off my bill.i lucked out was one of the first ones to get help from the gentleman that had tokens
In the United States, all 4G phones have to be sold as unlocked by law. However, there are a few stipulations like owing money on the phone (purchased on credit, monthly payments) and a 30-90 day waiting period some carriers adopt.
meletiche1 said:
Search my friend there multiple ways but you'll have to pay off at least half your bill and request unlock code from OnePlus
Click to expand...
Click to collapse
Any credible ones you have experience with? Couldn't find anything that looked legit and don't want to enter a card into a random website.
vibraniumdroid said:
Any credible ones you have experience with? Couldn't find anything that looked legit and don't want to enter a card into a random website.
Click to expand...
Click to collapse
Me either so I just opted to contact OnePlus and request an unlock code. TMobile requires the phone to be on their network for at least 40 days and I'm good standing. Once you have that you can install the TMobile Device unlock app and see if you can proceed. If you can, TMobile will SIM unlock your phone.
meletiche1 said:
Me either so I just opted to contact OnePlus and request an unlock code. TMobile requires the phone to be on their network for at least 40 days and I'm good standing. Once you have that you can install the TMobile Device unlock app and see if you can proceed. If you can, TMobile will SIM unlock your phone.
Click to expand...
Click to collapse
It has to be paid off in full as well.
vibraniumdroid said:
It has to be paid off in full as well.
Click to expand...
Click to collapse
I was able to get TMO to permanently unlock my 7T just a few days ago. I had originally contacted TMobile Help on Twitter four days after getting my new 7T. I told them I was an app and ROM developer and I needed this device unlocked so I could test my apps. At that time she wouldn't unlock it and for me because I had only had my new 7T for four days. She told me she would unlock it after 40 days and if I was in good standing with my account.
I actually waited 50 days and contacted TMobile Help again on Tuesday and I was able I was given the permanent unlock. It took a little wrangling and explaining to the new person who was helping me but I got it done without having my 7T paid off.
Sent from my OnePlus HD1907 using XDA Labs