LTE Connectivity issues - AT&T Samsung Galaxy Note 4

I have a note 4 from att running 6.0.1. Recently the Internet (mobile not WiFi) would start cutting out and completely losing service for no reason every 5 minutes or so. Very agitating if I'm trying to watch a video or do anything on the internet, really. Anyways, I am using Cricket Wireless, which is a subsidiary of ATT. I tried out an ATT sim card as well and the issue is still present. I factory reset my phone and it's still doing it. However, if I ender the developers code into the dialer and brought up mobile network information, I could set the phone to use GSM/CDMA only (no LTE) and the issue went away completely. But now, I have much slower speeds than if I were to be using LTE which kinda sucks. Does anyone know a way to fix this?

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[Q] losing data connection

I regularly lose data on my G3.
The 4G LTE icon is still there, but i would only get upload arrow blinking, giving me no access to internet.
if I reset the phone i get my data back, or i could just go in and out of the airplane mode.
any thoughts on this ?
both me and wife's phone has this problem, as well as 2 of my friend's.
ILLHYHL said:
I regularly lose data on my G3.
The 4G LTE icon is still there, but i would only get upload arrow blinking, giving me no access to internet.
if I reset the phone i get my data back, or i could just go in and out of the airplane mode.
any thoughts on this ?
both me and wife's phone has this problem, as well as 2 of my friend's.
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same issue here, thinking about returning the phone very annoying
tbiggs said:
same issue here, thinking about returning the phone very annoying
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From an earlier thread...
http://www.tmonews.com/2014/07/t-mobile-lte-network-stalling-or-dropping-out-youre-not-alone/
This happens on my m8 as well. Its a network issue.
discussed here as well. http://forum.xda-developers.com/tmobile-lg-g3/help/intermittent-data-drops-t2825961
I don't know it's whether handset or network, but the situation isn't much annoying as it used to be with Note 3 in NYC.
With Note 3, I have to toggle few times a day, but with G3, I don't remember how many times doing this.
I can confirm the same thing with both my white G3 and my wife's white G3, they both just lose data connection with no traffic being sent or received, despite having a -59dbm for our signal at home!
I confirmed on both devices that no data was being sent with the Internet Speed Meter Lite, showing no traffic on the data connection, but active LTE connections on both.
As mentioned by others, pushing them into Airplane Mode and then back gets the data flowing again, but it does stop again later in the day. But they both don't lost connection at the same time (though it has happened several times of both at the same time), one will have an active connection while the other would not.
This seems to be a handshake issue, whether the handshake is expiring or is not accepting possibly.
It's also happens throughout NYC with us, at home, midtown Manhattan, Queens, etc with no known symptoms to cause it or time issues, such as every hour or so, or amount of traffic. Whether constant streaming or just idling, the data connection just dies out.
Happens on my note 2 as well, it's T-Mobile. It will be a while until their network is stable. Last year I went through 6 month of 2G speed on a 4G network because they are upgrading to lte
Sent from my SGH-T889 using XDA Premium 4 mobile app
AngryDinosaur said:
Happens on my note 2 as well, it's T-Mobile. It will be a while until their network is stable. Last year I went through 6 month of 2G speed on a 4G network because they are upgrading to lte
Sent from my SGH-T889 using XDA Premium 4 mobile app
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Thanks for that info, I just came over to T-Mobile after 10yrs with Sprint just last week, so this is my first experience with LTE on T-Mo, so I wasn't sure if it was the G3 or T-Mo.
But, I have other co-workers who have had LTE on their T-Mo phones since this time last year. The fact that T-Mo might still be having problems with their LTE service for this long should be something fixed already. Unless they're getting around to it with their Wideband LTE upgrades.

[Q] Att Note 4 issues with tmobile network

So I bought an Att note 4 unlocked I bought it knowing I might have internet issues but it was cheap, and I'm having issues with the Internet it works fine its fast(not as fast as it should be) just very bad signal and constantly looses connection and searches for network I checked the apn it's on tmobiles network all looks fine, I'm guessing it might be the band issues but I'm using METROPCS which uses Tmobiles network I had a G3 and G2 pervious to getting the note 4 both where from tmobile and never had a single issue with those I would always get full signal never dropped a call not only that I would get download speeds and upload of over 30mbps now it's taken a dump. Any suggestions? I despise att because I use my network a lot away from home I was averaging 150gb a month on my G3 now it seems that it will be hard to do that with this phone pretty bumped use Netflix a lot watch movies online download games etc. :crying:
I have at&t note 4 too on Tmobile and I'm not able to get AWS tmobile bands. Any way to do this as was done with note2 and 3. Tha ks
I have the same setup
I get wierd download speeds
I average about 3-4 down and 12 - 20 up
On 4g lte
I have tried everything only 2 different apn servers to try
Everything works ...just slow for the most part
It's not a tower issue either...it's like that everywhere
Download should always be faster than upload
Tmobile tech support blames the unlocked at&t phone
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app
I blame the phone never had issues with tmobile phones till I got this att version of the note 4
I would think you can't get too upset if you're using a phone from one carrier on another, right? I mean there ARE differences between the networks and the devices themselves...

Samsung Verizon S4 SCH-I545, OS 5.0.1, on Tmobile network, very sporadic signal

Bought a refurb SCH-I545 Verizon to run on Tmobile network. Created a new APN and have things working but signal is rather poor. Seems to hunt around a LOT from no signal to full signal and data 2G to 4GLTE. Not consistent at all. Many calls being missed and sometimes trying to call out, I have no signal. Tmobile is out of ideas. I think I have most settings right but something is either wrong with the phone or a setting is off.
Can anyone confirm?
I am considering rooting the phone to delete all the bloatware? I am not sure if the boot loader will be opened? I would not mind losing the Verizon boot screen and the "sim is not verizon" BS....
At first, tmobile thought the phone did not support 1,9ghz but all documents I can find say it is fully supported. Do I need some radio apps?

Unlocked HTC 10 issues with T-Mobile

I've just done a bit of traveling with my carrier unlocked HTC 10 on T-Mobile's network, and I've encountered quite a lot of reception issues with this device. I'm not sure what the issue is, but am curious about others experiences road tripping with this device.
Previously I've only used the phone in my home area (Chicago). The device has performed flawlessly there. This past week, however, I road tripped to Maine and back and had a lot of problems with coverage. I'm fairly new to T-Mobile, so I would normally write it off as their network, but my wife's iPhone 6s performed great in these areas, as did my Moto X Pure Edition.
Here are some of the issues I experienced:
In rural Maine, while the phone was roaming on AT&T, many incoming calls and texts would not come through at all. This behavior was intermittent, despite having 3+ bars of AT&T signal.
While the phone was roaming on AT&T, many outgoing texts would fail to send. Rebooting the phone was often the only way to get them to go through. Again, this was with strong AT&T signal.
Moving between AT&T and T-Mobile coverage areas in rural Maine, the phone would fail to reconnect to T-Mobile service on its own. In order to make this work, I would either have to reboot the phone, toggle airplane mode, manually select T-Mobile under Mobile network settings -> GSM/UMTS Options -> Network operators or, if those all failed, run the LTE Discovery app. I'm not sure why that would make the phone reconnect to T-Mobile service, but it seemed to do so consistently.
The phone would lose signal completly in areas where our iPhone 6s and Moto X Pure Edition had LTE signal
The phone would lose LTE signal and move to 2G/EDGE or no mobile data at all in areas where our iPhone 6s and Moto X had LTE signal
I've seen similar issues discussed over in http://forum.xda-developers.com/htc-10/help/awful-lte-signal-update-t3378163, but it seems I'm experiencing more than just weak LTE signal.
Has anybody else experienced anything similar? Or am I having some sort of hardware issue? It seems crazy to me that this device would perform so poorly compared to the iPhone 6s and Moto X Pure Edition, both of which are also carrier unlocked. HTC told me I should try a new SIM, otherwise there might be a hardware issue, but I'm wondering if this is more widespread than just my device.
Haven't had any issues with mine
Sent from my HTC 10 using Tapatalk
I live in Maine and haven't encountered any issues yet. Although I do live in So Maine so T-Mobile is pretty solid here. I would try the new SIM to see if that fixes the problem.
Are you s-off and unlocked? If so which firmware version are you on? The US Unlocked version or something else? If you're not on the US unlocked firmware I would try flashing that, if you're S-Off. If that fails to fix it then I'd suspect a hardware issue.
BladeRunner said:
I live in Maine and haven't encountered any issues yet. Although I do live in So Maine so T-Mobile is pretty solid here. I would try the new SIM to see if that fixes the problem.
Are you s-off and unlocked? If so which firmware version are you on? The US Unlocked version or something else? If you're not on the US unlocked firmware I would try flashing that, if you're S-Off. If that fails to fix it then I'd suspect a hardware issue.
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I'm on the US Unlocked version--not sure if it's s-off, I haven't done anything to it myself, so I'm using it however it came from HTC. Not sure if they are s-off by default or not.
Unfortunately I won't be back to Maine to test this new SIM this year. I guess I'll have to test locally side by side with my wife's iPhone to try to determine if it's still dropping coverage so regularly once I get out of a metro area.
I have a T-Mobile model that is running unlocked firmware and I experience switching problems when moving from wifi to lte. Simply put, I cannot connect to T-Mobile after leaving wifi unless I reboot the phone.
3's&7's said:
I have a T-Mobile model that is running unlocked firmware and I experience switching problems when moving from wifi to lte. Simply put, I cannot connect to T-Mobile after leaving wifi unless I reboot the phone.
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Do you use the LTE Discovery app? I wonder if that would work for you too, running though that process once usually made my phone pick T-Mobile signal back up.
Trooper Thorn said:
Do you use the LTE Discovery app? I wonder if that would work for you too, running though that process once usually made my phone pick T-Mobile signal back up.
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I have in the past on other phones and I will try here
same problem
I had a same experience where my phone roamed onto AT&T network and it would not come back to T-mobile network. This happened when traveling from Michigan to Columbus OH and Michigan to West Virginia.
Both of the time, only way to fix was go to advanced setting and choose carrier or reboot phone.

AT&T No service

Resolved. Quick phone call to carrier. Needed to be activated with a signal.
Did anyone here with AT&T have a hard time getting the phone to activate?
I set the whole thing up over wifi with no Sim and used it for a couple of hours with no issues.
I needed my working phone for work so I didn't insert the Sim. When I got home I popped the Sim in and there was no service.
I tried inputting the apn and settings manually. The service would pop on then turn back off. I reset network settings. Didn't work.
I factory reset. Didn't work.
Of course a series on reboots, insert/eject Sim...
I've needed to do some work to get phone's activated before but this is different. The wifi turns itself off. The mobile data toggles on and off. And it heats up a bit. I tried doing a factory reset with Sim inserted but then when I tried to set it up, it could not connect to wifi with the Sim inserted. Remove it and wifi works again.
Im probably gonna go to AT&T tomorrow but this is weird. The phone is brand new.
Just thought I'd put it out there. Thanks
I'm on cricket. Only challenge was to provide cricket with an iphone imei so they could activate volte. I get volte but no wifi calling.
What device are you coming from?
gpz1100 said:
I'm on cricket. Only challenge was to provide cricket with an iphone imei so they could activate volte. I get volte but no wifi calling.
What device are you coming from?
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Oneplus 5t. Pretty sure all I had to do was pop in the Sim.
I've had the OnePlus 7t (HD1905) for about 4 months now. Using AT&T and have had no problems at all with it. Popped the sim out of my OP6 and into the OP7t without skipping a beat.
foomanjackel said:
I've had the OnePlus 7t (HD1905) for about 4 months now. Using AT&T and have had no problems at all with it. Popped the sim out of my OP6 and into the OP7t without skipping a beat.
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That was typically my experience too. But I even put the sim in my son's unlocked phone and it did the same thing. It was actually a relief because I thought that probably meant it was on the carrier's end. It was. I called tech support and they resolved it quick.
AT&T worked for me, excellent data speeds, and great signal. But at times it would go from 4 bars to absolutely no signal, and lots of dropped calls. After that I went to Verizon, not as good of signal, slower data, but no dropped phone calls or mysterious total loss of signal in an area where it should have been 4 bars.
Ever find out about this? I've been using my OP7T with AT&T for a few weeks and once in awhile have this same issue twice now. Nothing you do restores it, but it finally starts working on it's own.
May sound like an odd question, but since some of you guys are using AT&T, can you share your APN settings?
My OP7T is having some weird issues where the wifi hotspot just stopped passing data to any device connected to it. I've reset the phone, all the devices, and tried every combo of APN settings I can find, but it just won't work. It worked fine for months, then nothing.

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