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Hi all,
I recently sent my GN (Running 4.0.2 stock, yakju build) back to be repaired because my phones wifi stopped working. what happens is that the phone's wifi seems be stuck "turning on", but never actually does. No wifi icon or anything appears. wifi hotspot doesnt work either. I had my GN from about a week after it was released (I'm in australia so that was about the 22nd December), and around the 15th January is stopped working. This issue cannot be fixed with a reboot, a hard reset, flashing stock roms, toggling airplane mode or anything trivial like that, as I (and others) have tried.
Now i have searched a while on google while i have been without my phone and I'm finding this problem is surfacing for other people too. From what i have seen there seems to be a correlation between 4.0.2 and this issue. Also, it seems to happen some time into the phones life; they do not have this issue when first purchased. I am concerned that this may be a recurring issue which surfaces over time, due to a design flaw or some sort of software issue. If so, this problem will start affecting a lot more people. If anyone who reads this has the same problem, could you please post when it started occuring and what rom, build etc (and anything else which may be helpful) you are running so we can shed a little light on this issue. which many more users i am sure will experience. cheers in advance
just incase anyone actually reads this Galaxy Nexus was sent back, and it was found that the printed ciruit board (PCB) needed replacing. More forums have surfaced since i last checked up on this problem so numbers are slowly rising. Once again, post here if you get the issue, we need numbers
Hi same issue i have butni solve i am living in turkey and i use habertürk news and i saw this application make notification wifi turning om.i reset my phone i load factory firmware but nothing happen ...always say wifi turning on...you need to change your system language another still write wifi turning on on screen in eglish and a application cause to this like my haberturk app
Sent from my Galaxy Nexus using XDA
same problem
Hi,
i had the same problem, wifi mac info was not showing anymore on the Nexus. Reboot and factory reset didn't help. Wifi wouldn't come on anymore.
Ask for a replacement, that's the only thing you can do
Can i ask what version of android you guys had? I'm wondering if this is going to be a recurring problem with hardware due to software issues or if it is purely a design flaw (PCB burning out, etc..) Cheers!
I have the same problem which happened last Saturday and it frustrated the hell out of me, i flashed to different versions of OS....didnt help...
restored to factory firmware and didnt backup the pictures and stuff on the phone!! (FML)
and brought it in to Fido on monday to have it serviced....
talking about bad luck...sigh....
they told me the turn around time is 10-15 business days... (N)
will report back once i hear from them
Before the issue happened, did your phone have any other issues? Say heating up while charging or running the WiFi?
I received a device in for repair with this issue and the customer reported it got really hot before the issue started happening. Everything looked fine on the motherboard - the WiFi antennas were intact. Reloading the software did nothing which means it's a hardware issue..
So very strange. I wonder what's causing this.
i remember when my wifi stopped working i was running 4.0.2. I was actually on holidays in Japan at the time and i was wifi hopping quite a lot around the airport (i was walking around and the wifi would go out of range, latch on again... etc) not sure if that had anything to do with it. Hopped on the plane home and i remember i was on airplane mode using an app called colornote. the phone hung pretty hard and i had to pull the battery. rebooted and tried again and after 10 mins, phone crashed again doing the same thing. Got home and the wifi wasnt working. Not sure if any of this had anything to do with it, but maybe. Didnt notice any overheating, but then again i was around snow haha
hi mrmiklepower
just wondering if your phone has been good since you got it back from repair?
i noticed the phone would reboot itself over and over again after i flashed it back to the stock rom. I just called the third party repair shop that my carrier sent the phone to, they told me its still being fixed.
Oh i hope they will return me my phone soon.
My phone is actually still being repaired also. It's been a total of 2 months since i sent if back! they contacted me and all i know so far is that the phones PCD needed replacing. when my phone arrives i will update as soon as i can. should receive it sometime this week, but its not certain. the majority of my ownership of this phone has been me waiting for its return
Holy mother of lord...
I actually called the third party repair shop that my carrier uses to check on the status of the repair. And they told me its actually In quality control which means the problem was fixed and they're just testing it before they send it back to the store where I brought the phone too. Hoping they'll send it in on Monday so I can either pick it up on the day of or the next day.....keeping my fingers crossed.
Will keep you posted on the status of it too.
Sigh
Ok I got my phone back today.
on the reference sheet I got from the repair shop
it states REPLACED PBA, BGA Failure
I looked it up online and PBA means Printed Board Assembly
which probably means the motherboard was defective and had to be replaced.
and now the phone is working fine. So i guess when this phone was made, there were some flaws with the motherboard on it, thus causing this problem.
Anyways, I hope this information helps with others who experience the same problem
Thanks for letting us know! O got mine back today with the same thing. So looks like there is no way of fixing besides sending it back. Good luck to anyone else who gets this problem
Sent from my Galaxy Nexus using xda premium
So it seems there's no fix for this?
I've been doing some research and it doesn't seem anyone can fix this.. I tried reflashing, wiping every possible thing, etc.. even flashing the stock software via odin. Still no luck.. It seems that we are indeed stuck with sending it back in for a supposedly defective part which seriously blows.
My other question is.. you guys who already received your phones back, did anyone end up with the problem again?
PLEASE if anyone knows how to fix this.. chime in!!!
I had an issue similar to that with my transformer and to fix it I just flash a new kernel im not sure itwill fix the problem for you but it's worth a try
Sent from my Galaxy Nexus using xda premium
Since getting my phone back the problem has not occurred again. I don't think there is anything that can be done as a component needed to be changed apparently. Good luck :/
Zeon45 said:
I had an issue similar to that with my transformer and to fix it I just flash a new kernel im not sure itwill fix the problem for you but it's worth a try
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thanks, when returning to stock it flashes a new kernel. Also tried it again for the hell of it with faux's kernel, still no luck .
This sucks! This very same thing happened to me yesterday! I Odined back to stock.. no luck! Now after finding this thread, it looks like a hardware issue! That blows! I'll have to give Sprint a call tomorrow!
Hmm sucks to hear it's still cropping up around the place, I heard someone say this issue entered quality control. But anyway, if it helps I've had my phone back for about a month and a bit and its still going strong. hopefully it doesn't happen again though. good luck, hopefully it won't take too long for your phone to come back!
Hi,
I'm with Telus in Canada and had the exact same problem and had my GN repaired. It took only 2 weeks and I just got my unit back. I had already read a lot online about this issue so I asked the Telus rep to tell me what the issue was. She told me that the report states that the board was replaced. This is definitely a hardware problem. I'm hoping that the new board doesn't have this problem and my phone won't need to be repaired again,
I run 4.0.1 on my phone. Telus hasn't released an update yet. I was going to update mine by switching to yakju, but that's when I noticed that the wifi is not working and I thought it's not a good idea to change the stock ROM.
A few users have reported a Blank Screen of Death, with myself included.
The problem being that the phone's display doesn't switch on when you wake up the device. At this time, Everything else will including the Digitizer and Capacitive buttons.
I have spoken with HTC service centers across Australia and NZ to come to the conclusion that this is a motherboard problem. The infamous flickering issue seems to be involved also, which ends up shorting out the video driver.
The issue isn't just limited to the screen not displaying anything either, there's also the possibility that the back light will cut out, and sometimes leading to corruption on the display.
This isn't just with some devices either, it seems like anyone that has had the screen flickering issue are at risk of this.
To give you an idea of how much it costs to fix this issue, I was quoted at $250 AUD for just the motherboard alone.
The best part is, HTC may also deny your warranty for unlocking your bootloader, as they have with me.
I'll be posting more information as it develops.
EDIT 29/07/12 :: I'm going to request a transcript of my last conversation with HTC but until then, they're denying that this is a problem and saying that it's the user's fault. How? We use our phones to much, or inappropriately.
It's becoming obvious that they're trying to avoid spending anymore money fixing these issues, and have decided just to move on and release a new One X model. (according to news sources.)
Also, Boobinator just posted a video of the One X's screen corrupting while it isn't stuck under the BSOD which you can see here and here
Just to recap.
When the initial issues were found with screen flickering and corruption on the display, we were told it was a software issue.
Many months later, I along with many of you are still experiencing it, even though it's not nearly as bad as it once was.
Now there are growing reports that One X's are starting to lose their displays, and the poly-carbonate weakening and bending the antenna pins. (You can find more information here)
This is something you should all be aware about when purchasing this phone.
Best of luck!
Reserved.
Update Bump
Maybe us in America can file a class action lawsuit? I'm no lawyer here but anyone with better understanding of American consumer laws chime in?
This is problem that occurs with normal usage of the phone.
Another day, another hardware issue. HTC is going down the drain, im hugely disappointed in the way they are handling this mess. Improper testing, too slow to fix problems or ignore/deny them. Bull**** games about unlocking and warranty and now they are already talking about releasing more phones. Its easier for them to move on to a new model than to do the right thing and do a complete recall. Is this a QC issue or a design flaw, with all the negative reports I'm thinking its the latter.
HTC better handle this properly, they need to stop development on all new products untill this is solved.
Sent from my HTC One X using xda app-developers app
Can u please send me details about the store that sells the motherboard ?
I have the same problem...and I need my phone fixed !
Thx
Is this the same flickering that happens in some ROMs when you rotate the phone?
Mine too
This just started happening to mine Nothing displayed on the screen, but it still responds to inputs. Even rebooting into fastboot, same problem. So everything is functioning except the display.
Have just handed it back to vodafone for repair, don't like my odds with the unlocked bootloader though :/
I had this issue on Viper or Android Revolution, but not on other ROMs. But I'm starting to get wifi issue, scratches, scratches on camera lins. I should buy S3, not this.
Sent from my HTC One X using XDA Premium HD app
sent it back because of flickering. I just hope they will fix the problem properly and change the motherboard.
Sent from my Legend using xda app-developers app
This happened to my Incredible S too if any one's interested.....
I'm not buying the HOX, I'm sorry. There's just too many different issues for too many people with this phone. It's an expensive top of the line phone, that does appear to be pretty shoddy put together. I don't care if it's under warranty and I have dumbass-insurance if I break it, but I can't send my phone inn all the time even if it's free. You shouldn't have to send it in at all.......
I presume now know we know why HTC is loosing money, market share and their stocks are going down....
This happened to me too, about a month ago, the phones been in repair since then(1 month, are you freaking kidding me HTC). I also unlocked the bootloader, lets see whether HTC charges me or not.
Also, I managed to get the display to work(somewhat) after shaking the device a bit. But even after that the display wont work properly, I even have 2 short videos of the screen acting weird when i got it to work. Here they are - Video 1 Video 2
Sorry for the ****ty quality, got it on my iphone. This was after I shook the device and the display magically started working. Even with the display working you can see it is really weird, even unresponsive at times.
So guys, there are a lot of places you can buy motherboards from, but they will charge you a lot more than what it's worth mainly because of the shortage within HTC.
I'm so sorry all of you are going through this, but i think we need to raise awareness of this issue. People are buying these phones without realizing there's a good chance they're going to have either bad WiFi antenna's or even a bad motherboard.
Send this to your friends, post it around, contact HTC.
Best of luck!
I am having this problem as well, as well as the WiFi antenna issue. The WiFi antenna somehow bent itself somehow, because after a while it was back to normal signal strength, so I didn't feel like sending the phone away for a month. But now with this screen issue it really is unusable, so it seems I don't have a choice anymore
EDIT
Here is a picture of an example of what happens:
http://i.imgur.com/ScIaM.jpg
And here are two 1 minute videos of what happens:
http://www.youtube.com/watch?v=HIY0_Hy2_mA
http://www.youtube.com/watch?v=WYXXvu11f3o
may heat have damaged gpu? it looks like when pc's video card is about to fail (like faulty memories or damaged gpu)
CAPSGUY said:
I am having this problem as well, as well as the WiFi antenna issue. The WiFi antenna somehow bent itself somehow, because after a while it was back to normal signal strength, so I didn't feel like sending the phone away for a month. But now with this screen issue it really is unusable, so it seems I don't have a choice anymore
EDIT
Here is a picture of an example of what happens:
http://i.imgur.com/ScIaM.jpg
And here are two 1 minute videos of what happens:
http://www.youtube.com/watch?v=HIY0_Hy2_mA
http://www.youtube.com/watch?v=WYXXvu11f3o
Click to expand...
Click to collapse
Heat damage.
I doubt it's heat damage, i hardly played games on mine and it had that problem. I think the most i played was Triple Town, and that was it.
Also, wouldn't it be a massive problem if it was heat damage? That means the tegra 3 processor can't handle stress, and given that the phone inherently has heating issues, this just draws the conclusion that the Tegra 3 is bad news?
it may be a faulty soc
From what I've heard, it's been linked directly to the flickering screen problem. Which could mean that the first batch of One X's have all faulty Soc's? I mean, it's not uncommon for there to be manufacturing difficulties for the first few batches, but this is just absurd.
Atrixx said:
From what I've heard, it's been linked directly to the flickering screen problem. Which could mean that the first batch of One X's have all faulty Soc's? I mean, it's not uncommon for there to be manufacturing difficulties for the first few batches, but this is just absurd.
Click to expand...
Click to collapse
Not all of the first batch flickered. Stop exaggerating.
Hello,
Its been a week and my N2 freezes randomly. I could be on a call...screen is off...typing a text...just random anything. And sometimes reboots. I have read other forums too and have come across people experiencing similar.
History : My phone screen cracked. I got it replaced.
After i got the device home the regular charger use to take 6-7 hours to charge the phone and sometimes the same charger use to charge in 3hours. I bought a lifetron travel charger and that works fine. it charges the phone qickly.
So there is no problem with the charging mechanism
Current : I have tried hard rest. and set my phone with basic. first thing before i could install softwares i set my email. After setting when i tried to open it, the phone hung. So i am sure its not a third party software here that is causing the problem.
I dont remember any updates or anything unusual i have done.
I dont know if there is a virus and i need a antivirus to fix this? (btw does andriod phones get infected with virus?)
Anyone doing R n D on this please post a note so i can also do the same and see what works to resolve this.
Good Luck
Try flashing stock rom. Try a stability test as well maybe hardware issue.
Sent from my GT-N7100 using xda premium
Read forums about a faulty chip
Took my phone to the service centre got my pcb changed.
As of now the phone is stable.
But unfortunately the new chip is the same as the old one which is mentioned bughy
I haven't been on here for quite some time and wanted to know if others with this phone have been able to get something different (possibly V10) from LG. This morning I was looking at a media intensive web page and the phone froze (has done this many times) then rebooted. After the LG splash screen it just died despite having 44% battery. After this it would not recognize being charged and would not power on. If I let it sit long enough and remove and replace the battery it will show the LG splash screen then die again.
I'm asking the question about switching devices because there has been nothing but problems from touch screen misses, to the QC 808 heating up like an oven, now the bootloop issue. I've always came to XDA to mod an already perfectly working phone. I am now feeling like I'll have to start modding my phone just to get it to work right. I am thinking of reaching out to LG to try see if they are giving any options to us.
The same thing happened to me this morning, was looking at a video on Facebook when it suddenly froze up! Did not respond to anything... Had to pull the battery but now it does not respond to anything, had 90% battery!... After doing what You wrote, waiting a while and then put the battery back in it started up, but it stays on the LG logo for aprox a minute, before it just goes black again!? Did You find a solution? It is under a year old, so I presume this is a reclamation from LG? I have never had any issues with it like oveheating etc etc, only thing was a dead pixel on the screen when I bought it, but got a replacement screen without any problems from the service provider, so the sevice and time used was great, really hope that it is going that smoot this time too.... But seems like there are a lot of issues with the G4.... my wifes G4 has has the problems with overheating and battery drain, but mine has worked great, until now ?
Sent from my Nexus 7 using XDA-Developers mobile app
Check your S/N. If that starts with anything between 505 and 509... welcome to the club.
That's a well know issue with logic board on those batches causing the board to die and requiring replacement.
I am in the club, It starts with 505 ?? i tought it was the bootloop issue on those numbers, did not know there was a issue with the motherboards before I started googleing.. And I did not know it replyed the 505-509 batch, so thanks for the info? so if it is a known case for LG and their repair services, it should not be any discussion about replacing it ?
Sent from my Nexus 7 using XDA-Developers mobile app
waagbull said:
I am in the club, It starts with 505 i tought it was the bootloop issue on those numbers, did not know there was a issue with the motherboards before I started googleing.. And I did not know it replyed the 505-509 batch, so thanks for the info so if it is a known case for LG and their repair services, it should not be any discussion about replacing it
Sent from my Nexus 7 using XDA-Developers mobile app
Click to expand...
Click to collapse
He's guessing.
Just to be completely clear:
There has been no official confirmation from LG or any official source of what devices are affected and what causes the issues.
Anybody saying it's 505's only, 505-509 are only speculating and have no official information.
LG have stated that the bootloop is covered for another 3 months outside the standard 12 month warranty.
Hey guys,
I'm having some serious trouble with my LG G3... I'm running the latest update for stock and now all of a sudden I'm stuck in something like a bootloop.
Sometimes it reaches the SIM PIN screen and then reboots, but most of the time it doesn't even make it there.
The last time I got to the PIN screen I could record a log (the last part of it is attached).
Can anyone see what's wrong from the log?
Ah, btw I have TWRP installed.
Best regards,
Arma
Hi there,
Same issue here, hope to find an answer!
I returned to stock and the problem still exists.
How old is the phone?
Did the bootloop occur out of nothing, or was it right after you updated?
engmia said:
How old is the phone?
Did the bootloop occur out of nothing, or was it right after you updated?
Click to expand...
Click to collapse
It started as a reboot only when I opened google maps and then at some point it restarted constantly.
I had the system running for quite a while. The phone is now about 9 months old.
armagaddon said:
It started as a reboot only when I opened google maps and then at some point it restarted constantly.
I had the system running for quite a while. The phone is now about 9 months old.
Click to expand...
Click to collapse
Did you get it new or second hand?
It's quite possible that unfortunately you got the bootloop issue that's caused by overheating the motherboard.
There are fix guides around the forum, you should add a thermal pad to the SoC chip.
engmia said:
Did you get it new or second hand?
It's quite possible that unfortunately you got the bootloop issue that's caused by overheating the motherboard.
There are fix guides around the forum, you should add a thermal pad to the SoC chip.
Click to expand...
Click to collapse
It was new, but overheating sounds possible because it got quite hot many times without any reason.
armagaddon said:
It was new, but overheating sounds possible because it got quite hot many times without any reason.
Click to expand...
Click to collapse
Well maybe the phone was refurbished or you were really unlucky. Maybe the issue is somewhere else, but this bootlooping is quite common with the G3 and some other LG phones (just look at the threads around the forum) and it's a hardware issue. It has the symptoms just like the ones you're describing, so I'm fairly certain that's the problem.
Try another battery. Use geniune battery.
And if did no help then heat soc with hair drier and add thermal pad or somthing thin from metal.
hello,
I had this problem in the past, you could fix it with a hairdrayer and a thermal pad. After that, install a linageos ( because it's lite and much rapid than stock), then downclock your CPU to 1 GHz and your GPU to 200 MHz.
This should fix your problem for a while ( 2 to 3 weaks ) and repet the same manipulations until the smartphone dies.
https://forum.xda-developers.com/lg-g3/general/ill-buy-lg-smartphones-t3524127
I suggest to launch a boycott campaign against LG,
Because they know that their smartphones have this problem but they sell them even as. I lost 200$ on a g3 and 450 on a V20 !