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I got my first Nexus about a month ago. About 3 days ago the charging port kicked the bucket. I couldn't charge it at all. I called Verizon and got a warranty replacement. Cool. Came in about 5 hours ago. The very first thing I noticed upon powering up the replacement was that it had moderate/severe screen burn-ins. As well as random spots all over that don't match the color/tint of the rest of the screen.
So at this point I'm pretty much heated. My first nexus was a CPO (certified pre owned) as well. I got VZW to swap my Stratosphere for it.
Anyway... I figured I'd download a ROM to install until my next nexus comes in (#3) because I hate being on stock. I get a low battery warning so I plug it in. I notice IT'S DOING THE EXACT SAME THING AS MY LAST ONE. Any little bit of pressure or movement of the charger causes my phone to lose connection and stop charging..... I tried my original charger. I tried my brothers Droid 3 charger and even the brand new charger I bought when my first nexus started having issues. None of them work! So I tried all of those chargers on my brothers and dads phone and they work fine!! No amount of movement disrupts charging on their phones at all with any of my cables. I tried every combo of charging cable/phone as well as using different power outlets on different breakers. I couldn't believe I got a phone out of the box with the exact same problem I'm trying to return my original one for. This is ridiculous!!!
"Sir, all of our certified pre owned devices pass a 100-point inspection" *cough*BS*cough* If you actually put this phone through a 100 point inspection then somebody needs to get fired because it should have failed the moment he looked at the screen. It's that obvious. Unless they don't inspect the screen - at least when it's on (which makes no sense to me).
So I was wondering if you guys had similar experiences? I knew I was sending my replacement I just opened up back - literally seconds after I powered it on.
Anyways now that my rant is over, how many times have you had to get your nexus replaced before you got a good one?
That sounds like bad luck pal. My own GNex is a GSM one I got a couple of weeks ago pre-owned and it is running fine. It does seem a bit of a lottery regarding the build quality. Does the LTE version tend to have more issues than the GSM?
I've had no problems with my GSM Galaxy Nexus.
Sent from my Galaxy Nexus using xda premium
Suffering from lose usb port issue here =/ crazy how my almost 2 year old G2. Has taken falls, drops, tumbles, etc and is working flawlessly compared to my few month old gnex that I baby the hell out of. Only cosindering the next nexus is its htc manufactured.. my first samsung phone and I kinna regret it. Smh
Sent from my T-Mobile G2 using xda app-developers app
I have no idea. Only ever been with Verizon. I just can't believe I tell them that my charge port died so they send me a replacement with a dead charge port. Plus a faulty screen. Double whammy lol. #3 is being over-nighted to me free of charge. I'll post back some more results about that one tomorrow. I wish I had a camera to take pictures of the screen of my replacement. I'd use my other nexus, but as I said I got it CPO which means I had to buy a battery seperate and only have 1.
Sent from my Galaxy Nexus using xda app-developers app
Had my GSM Nexus for two months and haven't had any problems with it, but I've been worrying lately about mot USB port since so many is having problem with it.
Sprint Nexus since March, got a little burn in near the top of the screen, but haven't needed a replacement yet
No problems here. Received mine in January, bought one for the wife in June and all seems to be well.
Sent from my Xoom using xda premium
No problems for me also.
none mine was great right off the bat
I had the charging port issues with an older nexus.take a small jewellers screw driver and gently pry the small wafer tab you see a hair away from the wall its close to, that will fix it just be very gentle and pull the battery first. I had the same issues until I did that.
Sent from my Galaxy Nexus using Tapatalk 2
RoyJ said:
I got my first Nexus about a month ago. About 3 days ago the charging port kicked the bucket. I couldn't charge it at all. I called Verizon and got a warranty replacement. Cool. Came in about 5 hours ago. The very first thing I noticed upon powering up the replacement was that it had moderate/severe screen burn-ins. As well as random spots all over that don't match the color/tint of the rest of the screen.
So at this point I'm pretty much heated. My first nexus was a CPO (certified pre owned) as well. I got VZW to swap my Stratosphere for it.
Anyway... I figured I'd download a ROM to install until my next nexus comes in (#3) because I hate being on stock. I get a low battery warning so I plug it in. I notice IT'S DOING THE EXACT SAME THING AS MY LAST ONE. Any little bit of pressure or movement of the charger causes my phone to lose connection and stop charging..... I tried my original charger. I tried my brothers Droid 3 charger and even the brand new charger I bought when my first nexus started having issues. None of them work! So I tried all of those chargers on my brothers and dads phone and they work fine!! No amount of movement disrupts charging on their phones at all with any of my cables. I tried every combo of charging cable/phone as well as using different power outlets on different breakers. I couldn't believe I got a phone out of the box with the exact same problem I'm trying to return my original one for. This is ridiculous!!!
"Sir, all of our certified pre owned devices pass a 100-point inspection" *cough*BS*cough* If you actually put this phone through a 100 point inspection then somebody needs to get fired because it should have failed the moment he looked at the screen. It's that obvious. Unless they don't inspect the screen - at least when it's on (which makes no sense to me).
So I was wondering if you guys had similar experiences? I knew I was sending my replacement I just opened up back - literally seconds after I powered it on.
Anyways now that my rant is over, how many times have you had to get your nexus replaced before you got a good one?
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never. still on launch day nexus. Dropped it a few times... once into the toilet. Still great.
About 5 times...
Sent from my Galaxy Nexus using xda app-developers app
Still on the original, no problems.
Sent from my Galaxy Nexus using xda premium
Paleryder said:
I had the charging port issues with an older nexus.take a small jewellers screw driver and gently pry the small wafer tab you see a hair away from the wall its close to, that will fix it just be very gentle and pull the battery first. I had the same issues until I did that.
Sent from my Galaxy Nexus using Tapatalk 2
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I tried that. It worked only as a temporary setup for my first one. Every suggestion on this forum has been tried and failed for me, sadly.
sergioosvaldo1 said:
About 5 times...
Sent from my Galaxy Nexus using xda app-developers app
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A fellow Verizon wireless customer?
Sent from my Galaxy Nexus using xda app-developers app
Bought it on march... No problem still today...
Sent from Galaxy NEXUS using CoDeNaMeAndROiD
Bought mine begining of July, had issues charging sent it in and came back two weeks later with new port. Strangely before the repair it would charge to 100% and I usually could get around 3.5-4 hrs of screen time and 16+ hours before needing to charge, now with the new port only goes to 92% and screen time 2.5 hrs and about 12 hours sometimes less, haven't changed my usage, really wonder if they borked my battery somehow during the repair. Mine was manufactured march 2012.
Verizon GNex since late April/early May, no issues here.
Once for a faulty charging port at the bottom of the phone
Sent from my Galaxy Nexus using xda app-developers app
5 months or so Gnex GSM - no problems
Timing couldn't be better. After a few months of seemingly random reboots (which I attributed to software/radios), my GNex died today. Sitting on my desk charging (and nearly full battery at this point as I hadn't touched in a few hours), and I go to check my afternoon calendar but it won't turn on. Tried reboot with power+ volume, 3 fingered it for fastboot, pulled the battery, even swapped with a spare battery - nothing. Won't even go into ODIN download mode. The good timing? I bought this device 51 weeks ago - yes indeed I am getting a warranty replacement from Verizon to be here tomorrow afternoon. Hopefully it's a good one since will be CLNR. Odd thing is that there was no dying gasp, the phone wasn't hot (not even warm), and no indication of any melted or otherwise cooked parts under the battery cover. Strange.
Sent from my Xoom using xda premium
Winesnob said:
Timing couldn't be better. After a few months of seemingly random reboots (which I attributed to software/radios), my GNex died today. Sitting on my desk charging (and nearly full battery at this point as I hadn't touched in a few hours), and I go to check my afternoon calendar but it won't turn on. Tried reboot with power+ volume, 3 fingered it for fastboot, pulled the battery, even swapped with a spare battery - nothing. Won't even go into ODIN download mode. The good timing? I bought this device 51 weeks ago - yes indeed I am getting a warranty replacement from Verizon to be here tomorrow afternoon. Hopefully it's a good one since will be CLNR. Odd thing is that there was no dying gasp, the phone wasn't hot (not even warm), and no indication of any melted or otherwise cooked parts under the battery cover. Strange.
Sent from my Xoom using xda premium
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Kinda off topic, but do you have insurance on the phone or does Verizon honor the manufactures warranty and deals with Samsung for you? I'm curious how the process works since I'm guessing you don't have insurance (like me) with the 51 weeks .
Sent from my Nexus 7 using xda premium
mwalt2 said:
Kinda off topic, but do you have insurance on the phone or does Verizon honor the manufactures warranty and deals with Samsung for you? I'm curious how the process works since I'm guessing you don't have insurance (like me) with the 51 weeks .
Sent from my Nexus 7 using xda premium
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I don't pay for extra insurance, but Verizon honors the manufacturer warranty, seemingly without much question. The tech checked the purchase date on record and immediately arranged for a replacement device. I was on the phone all of 10 minutes to get things resolved.
Sent from my Xoom using xda premium
Winesnob said:
I don't pay for extra insurance, but Verizon honors the manufacturer warranty, seemingly without much question. The tech checked the purchase date on record and immediately arranged for a replacement device. I was on the phone all of 10 minutes to get things resolved.
Sent from my Xoom using xda premium
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They are real cool about it. Have you tried plugging it into a computer?
Mine did the exact same thing. Not even replacing the battery with a fresh one would work. I then plugged it in and the battery indicator came on. Then I got the dreaded OMAP4440 error in windows, but the phone booted right up and hasn't missed a beat yet
Sent from my Nexus 7 using Tapatalk HD
altimax98 said:
They are real cool about it. Have you tried plugging it into a computer?
Mine did the exact same thing. Not even replacing the battery with a fresh one would work. I then plugged it in and the battery indicator came on. Then I got the dreaded OMAP4440 error in windows, but the phone booted right up and hasn't missed a beat yet
Sent from my Nexus 7 using Tapatalk HD
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Tried plugging into PC without success. No lights, no battery charge indicator. Probably for the best. My wife's GNex is running smoothly, but about 6 months newer. Probably just had one of the early builds that was rushed due to the initial demand.
Sent from my SCH-I500 using xda premium
You don't realize how defective your phone was until you get a replacement. Previously had a hard time detecting NFC tags unless I hit the sweet spot on the phone perfectly; blamed the Otter box. Now I can pick up NFC tags in a flash. Bluetooth wasn't toggling reliably; blamed the toggle app. Now it works perfectly. Definitely had a bad phone from the start, and my CLNR was manufactured in July 2012 and certified in September; hardware version 10. Loving the Galaxy Nexus even more now!
Sent from my Galaxy Nexus using xda premium
Hey all,
Having some charging issue with my device that will likely necessitate a replacement device. I've been hesitant to make the move given the quality issues of CLNR with Verizon in the early months of the GNex existence.
For those who have recently received replacements, did you encounter much problem? It seemed like the issues were mainly related to the screen or reception issues. I had my Gnex since day 1 and never had any dropped calls or weak/fluctuating 4G signal. I'm hesitant to give it up!!
Thanks in advance!
I just got a replacement 2 weeks ago and mine has been great. No issues at all. But every device is different
Sent from my Galaxy Nexus using xda premium
Its probably the charger cable,battery the USB port is broke. I suffered similar issues with a CLN HTC incredible. Try switching batteries cables or adapters. If all else fails take it back
I had similar issues with my original galaxy nexus after owning it for 8 months. The replacement they shipped me the ear piece on it didn't work. Sent that one back and the one after it I've had for almost 4 months now with no problems. A lot of it is just random bad luck, if I was you I'd send the old one in and hopefully your luck will hold up.
Sent from my Galaxy Nexus using xda app-developers app
It might be a good time for a refurb, considering VZW just retired the phone.. Is it possible the remaining Gnex stock was pulled for refurbs?
About two weeks ago I got mine replaced by verizon due to my phone having charging issues as well. I went into the store, didn't call before hand.
I had flashed back to stock before i went in. Told the girl there that it wasnt charging right and i have multiple batteries and they all do the same. she went to look up on some database if others were reporting similar issues (there were none). after giving her my phone number and 5 minutes later she said a replacement is on the way and to mail my old one back in the same box (shipping was paid for)
I was very pleased by how quick and painless it all was. She never touched or looked at my phone at all and asked hardly any questions. my phone also had a chip in the screen (about 2 cm at the bottom right, no cracks though)
the replacement phone had a sticker saying "like new" replacement but it was absolutely pristine. absolutely 100% perfect cosmetically and works great as ever (screen colors seemed better than my original one imo).
Thanks for the heads up. Went ahead with the replacement. Will wait and see.
Sent from my Nexus 7 using Tapatalk HD
Just realiezd there's a scratch on the screen of the device I'm sending back... Any advice on what to do? I don't wanna get burn... I heard that VZW can charge an arm and a leg for returns that have damage...
kl323 said:
Just realiezd there's a scratch on the screen of the device I'm sending back... Any advice on what to do? I don't wanna get burn... I heard that VZW can charge an arm and a leg for returns that have damage...
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Nothing to worry about. Mine also had a chip in the bottom right corner (about 1/4 in long and 1/8 in high) as well as light scratches near the top of the screen. Luckily the chip did not develop a crack, but none-the-less, the lady at the VZW store didnt say anything of it even when i pointed it out, and my return was accepted with no charges incurred.
I know this my own fault, but I just bought a nexus 7 about 2 weeks ago and I accidentally left it out in the rain and now it won't power up. Would it be worth it to send it in for repairs or just buy a new one? I'm not even sure what got ruined.
Thanks for any feedback
Has your nexus gone bad? Suffered from a damaged speaker, fried CPU, broken screen or similar? Here's the thread to share your exprerience.
Personally I bought my Nexus, brand new on September/October 2012. Sometime on August 2013 a got caught up in an endless bootloop, even odin or similar tricks couldn't save the day so took it to the repair centre (Smartec Greece) and had it back after 4-5 hours with a new motherboard. Pretty fast- problem solved, didn't have to pay something, even though I never got to know which part actually gone bad.
That's about it. I also have replaced stock battery with a new one as the old one was draining faster than the speed of light, no matter what rom I was on.
So let me hear ya!!!!
The goddamn USB port issue, couldn't charge my phone, until I poked that little bugger in there to rise it up a little, created such a hassle
Sent from my Galaxy Nexus using xda app-developers app
adellon92 said:
The goddamn USB port issue, couldn't charge my phone, until I poked that little bugger in there to rise it up a little, created such a hassle
Sent from my Galaxy Nexus using xda app-developers app
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You were lucky, after a year and a half of use my USB finally took a sh*t completely. Luckily the insurance I use has no deductable so I had to fire up my old Incredible 2 for a few days while I waited for a replacement. I'm so glad we have nandroid. All I had to do is unlock the bootloader on my new device, put TWRP back on and restore my nandroid. No hassle really.
WOW!
itasoulas said:
Has your nexus gone bad? Suffered from a damaged speaker, fried CPU, broken screen or similar? Here's the thread to share your exprerience.
Personally I bought my Nexus, brand new on September/October 2012. Sometime on August 2013 a got caught up in an endless bootloop, even odin or similar tricks couldn't save the day so took it to the repair centre (Smartec Greece) and had it back after 4-5 hours with a new motherboard. Pretty fast- problem solved, didn't have to pay something, even though I never got to know which part actually gone bad.
That's about it. I also have replaced stock battery with a new one as the old one was draining faster than the speed of light, no matter what rom I was on.
So let me hear ya!!!!
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Click to collapse
The same happened to me but I let the battery drain and then charge it for a bit to eneter recovery mode to restore from a back up. Why didnt you do that? I think your problem wasnt just a bootloop problem.
Powerbutton becoming faulty.
Sometimes worked sometimes didnt
Trashed my charge port one morning getting out of bed with a bad hangover..Forgot my phone was plugged and snapped the port right off :crying: I just bought a new charge port flex from ebay for $10 and replaced it myself in about 20 mins
itasoulas said:
Has your nexus gone bad? Suffered from a damaged speaker, fried CPU, broken screen or similar? Here's the thread to share your exprerience.
Personally I bought my Nexus, brand new on September/October 2012. Sometime on August 2013 a got caught up in an endless bootloop, even odin or similar tricks couldn't save the day so took it to the repair centre (Smartec Greece) and had it back after 4-5 hours with a new motherboard. Pretty fast- problem solved, didn't have to pay something, even though I never got to know which part actually gone bad.
That's about it. I also have replaced stock battery with a new one as the old one was draining faster than the speed of light, no matter what rom I was on.
So let me hear ya!!!!
Click to expand...
Click to collapse
Last year my Nexus dropped into the sea, but luckily survived
My Nexus's battery was damaged so from phone service I got a new one in 2012.
Then My Galaxy Nexus got a screen burn-in ("ghost image") and in the phone service they changed a screen, but my Nexus got that screen burn-in again..
Everything have worked so fine and I never used any other kernels on my Nexus, than the stock ones by Google and CM's kernel and ofc. my modified CM kernel., I have tried some custom kernels, but I never liked any custom kernel. My Nexus has scratches on its cases but screen has always been clean and good. :3
I'm really happy, that my Nexus looks like a new one, but only that screen burn in is annoying
I am on handset number five; one blown earpiece, two cracked screens and the last one had the interface between the digitizer and the motherboard come loose. I was able to wedge some paper between the battery door and phone body to make it work until the replacement came in. Thankfully I got the phone when beat buy had them for free and ponied up for the service plan.
Sent from my Galaxy Nexus using Tapatalk
Have mine for 2 years... only problem is an oled burn where the notification bar clock is... the green and red oleds have less brightens on lower brightenes levels... apart from that everything ok.
Sent from Asus MemoPad FHD ME302C
I'm past the 1.5 year mark with my gnex and the only issue I have so far happened when it fell from my recliner while connected to the charger. The micro-usb metal piece on the cable got bent from the impact and since then I get a weird buzz/rattle when the phone vibrates. Had to reduce the vibrator strength on fancy kernel to get rid of that specific annoyance.
This has been the case for about 8 months now and the phone is still charging fine. Why I don't know is if this is a symptom that will eventually lead to the dreaded no-charging issue that some have shared here.
Had to change whole charging strip. Gnex was showing frequent charging/discharging and battery would drain within an hour!
Sent from my Galaxy Nexus using xda app-developers app
1.5 year old phone. Volume-up button doesn't work, and hasn't for some time. To increase volume, I have to press volume down and then move the slider up on-screen. No big deal. Also had the USB port break a couple of months ago and had to get it changed. Otherwise it runs fine. Still on stock 4.2 ROM, I keep the GPS switched off most the time, and also have all the lower-level Google sync stuff disabled (screw Google), and battery typically lasts a day and a half of average usage.
Had the Galaxy Nexus since release day and it served me well. It was fast and I only went through a few. Last October I got my Note 3 so I retired my G'Nex, but now I'm going to be using it as a MP3 Player that I can just leave in my car vs using my Phone all the time. Just looking for a Rom that turns it into the Android version of an IPOD touch.