no sound during calls - ZenFone 2 Q&A, Help & Troubleshooting

when I call on phone other person cant hear me and there no sound from ear speaker when calling I have not root or flashed phone on lastest zenui any idea It just stopped working today

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[Q] Cannot hear phone calls

Tonight i received a call and i could not hear the person talking, although when i put it on loud speaker i could hear them
They could hear me both on and off loud speaker.
Ive tried it again and cannot hear anyone when i make or receive a call but they can hear me. (speakerphone is fine)
Ive rebooted the phone a few times but still not working.
is this another common fault? i had the reboot issue but that stopped since i unrooted the phone.
I should add, the volume is up and i know the sound is working as i hear the phone ringing

Intermittent muted phone calls?

A lot of the time when i recieve or make a phonecall the person cant hear me like ive muted the MIC? Yet my MIC works fine

Bluetooth drops to handset volume on incoming calls while on a call.

I'm currently using an LG G3 Vs985 on Sky Dragon 5.0
I'm also using T-mobile on the LG G3
I use my phone for work a lot and the most annoying thing is happening. While I am using my bluetooth headset and talking on a call, if somebody tries to call me and my screen is telling to either accept or deny the incoming call, my bluetooth speaker drops to handset volume. I have to deny the incoming call, then quickly tap to turn off bluetooth and bluetooth again to get the call back to my bluetooth.
While already on a a call if somebody is talking to me while an incoming call comes in, I miss an entire sentance or two before i can do all of the above to get the audio back to bluetooth.
Is this a wrong setting I have on the phone or simply a bug with either Lollipop or Skydraggon?
"Edit" I got so annoyed I went to my wired headphones and I noticed the issue is not happening on my headphones. I didn't expect to happen but i wanted to note that the audio does not drop to handset speaker while using wired headset.
I appreciate the help.
I wanted to update the post that either it was a phone reboot or possibly of me flashing the Skydragon 4.2 kernal to the phone that fixed the issue. So far as of right now the audio is not dropping when talking or listening on an active call with another incoming call requesting to be accepted or denied.
Edit: The issue has returned. This is goofy !! lol

LG G4 H815 sound problem during call

Hello there,
I have LG G4 H815 marshmallow 6.0 with bootloader unlocked, the screen was broken so I had to change it.
After changing the screen, whenever I call OR I have incoming call, I can't hear the speaker, sometime he can't hear me.
I checked the mic in recording its works fine, but only in calling.
Please help me
have you tried switching to loudspeaker while in call? im guessing your loudspeaker works but you've broken your earpiece speaker
ShadowsDie said:
have you tried switching to loudspeaker while in call? im guessing your loudspeaker works but you've broken your earpiece speaker
Click to expand...
Click to collapse
Yes I have, loudspeaker during in call it works well.
only problem is: when I call or receive a call., the microphone in call(the people can't hear me).
ziadmamo said:
Hello there,
I have LG G4 H815 marshmallow 6.0 with bootloader unlocked, the screen was broken so I had to change it.
After changing the screen, whenever I call OR I have incoming call, I can't hear the speaker, sometime he can't hear me.
I checked the mic in recording its works fine, but only in calling.
Please help me
Click to expand...
Click to collapse
In the call settings turn off
- Hearing aids
- Voice clarity
options, and the call sound will be perfect. This two options together makes horrible call sound.

URGENT HELP! Problem with calling/receiving calls

A problem happened on my phone over the last few days
Basically, the speaker and mic don't work in call, I can't hear anyone, and they can't hear me, with or without loudspeaker, there is nothing at all.
If I use the LENOVO HELP app, that tests speaker, I can hear something through the earpiece, and the mic works, but nothing on phone or on Facebook messenger
The phone rings and I can ring others, and I can use data and everything, and I have gone back to stock (tried 6.0 and 7.0 but to no avail)
Can anyone help?

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