LG G4 H815 sound problem during call - G4 Q&A, Help & Troubleshooting

Hello there,
I have LG G4 H815 marshmallow 6.0 with bootloader unlocked, the screen was broken so I had to change it.
After changing the screen, whenever I call OR I have incoming call, I can't hear the speaker, sometime he can't hear me.
I checked the mic in recording its works fine, but only in calling.
Please help me

have you tried switching to loudspeaker while in call? im guessing your loudspeaker works but you've broken your earpiece speaker

ShadowsDie said:
have you tried switching to loudspeaker while in call? im guessing your loudspeaker works but you've broken your earpiece speaker
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Click to collapse
Yes I have, loudspeaker during in call it works well.
only problem is: when I call or receive a call., the microphone in call(the people can't hear me).

ziadmamo said:
Hello there,
I have LG G4 H815 marshmallow 6.0 with bootloader unlocked, the screen was broken so I had to change it.
After changing the screen, whenever I call OR I have incoming call, I can't hear the speaker, sometime he can't hear me.
I checked the mic in recording its works fine, but only in calling.
Please help me
Click to expand...
Click to collapse
In the call settings turn off
- Hearing aids
- Voice clarity
options, and the call sound will be perfect. This two options together makes horrible call sound.

Related

[Q] microphone issue:

need help…
i have LG g3 D855 sprint version.
i found the microphone not working during call but if i use speaker phone it works flawless even for video recording it is recording the voice.
except for normal call and voice recording the microphone not detect the sound or what i dont know.
i checked with other sound recorder also not sensing the sound but if i blow on the mic area it sences the sound.
what could be the problem?
Resolved?
This just started happening to me today out of nowhere. Were you able to resolve this issue? It had been working fine for 6 months prior.
I've same issue but inverse. My MIC does not work when in Speaker mode
Any luck so far?

Bluetooth drops to handset volume on incoming calls while on a call.

I'm currently using an LG G3 Vs985 on Sky Dragon 5.0
I'm also using T-mobile on the LG G3
I use my phone for work a lot and the most annoying thing is happening. While I am using my bluetooth headset and talking on a call, if somebody tries to call me and my screen is telling to either accept or deny the incoming call, my bluetooth speaker drops to handset volume. I have to deny the incoming call, then quickly tap to turn off bluetooth and bluetooth again to get the call back to my bluetooth.
While already on a a call if somebody is talking to me while an incoming call comes in, I miss an entire sentance or two before i can do all of the above to get the audio back to bluetooth.
Is this a wrong setting I have on the phone or simply a bug with either Lollipop or Skydraggon?
"Edit" I got so annoyed I went to my wired headphones and I noticed the issue is not happening on my headphones. I didn't expect to happen but i wanted to note that the audio does not drop to handset speaker while using wired headset.
I appreciate the help.
I wanted to update the post that either it was a phone reboot or possibly of me flashing the Skydragon 4.2 kernal to the phone that fixed the issue. So far as of right now the audio is not dropping when talking or listening on an active call with another incoming call requesting to be accepted or denied.
Edit: The issue has returned. This is goofy !! lol

Skype Audio Issue G4

I just bought an LG G4 and Skype has an issue with audio. When in a call the audio mutes when the other person is quite or not talking. So if they whisper or talk quietly Skype won't even pick it up. If I have the volume on my phone low/medium I won't hear anything. Even when they speak. If I have it maxed then I can usually hear everything. I use ear buds by the way.
Im having the exact same problem..
I just got this phone two days ago and I've noticed that when I'm in a call on Skype or Hangouts that the incoming audio gets muted every time I speak or when on medium to low volumes. It's become really bothersome because I can't tell whether I'm in call anymore unless the other person speaks. Is there any way to turn this off? The noise suppression and voice clarity options have no affect on this at all. I'm using headphones when in call. Also I should note that this doesn't happen on my old broken phone so it must be something to do with the G4. Any help would be greatly appreciated.
No isssu here.Lastest skype.2o g imperium rom
kabirjedi said:
No isssu here.Lastest skype.2o g imperium rom
Click to expand...
Click to collapse
What? I dont understand, my software version is v20g-tur-xx, which is in h815tr. Is that from the software?

Microphone problem when I use speaker phone - S9

Hello,
The microphone doens't work on my S9 when I use the speaker phone. The people do not hear me. I have no problem in normal call mode.
I tested to call in "safe mode" but the problem always appears.
Thank you for your help!
No idea?
Same problem here (replace xx by tt) : hxxps://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GalaxyS/thread-id/51619/page/12
Thank you!
Up
m also having the same problem, but also While video recording
Same problem here. Only when HD calling is enabled. If you disable HD calling, the problem should go away. I'm hoping the first software update fixes it. Just to be clear the problem is that the other person cannot hear you when on speakerphone. You should be able to hear them clearly and have no idea there is a problem unless they tell you that you sound muffled or like you are underwater. Turn off HD calling on Verizon and it goes away.
Thank you for your solution. I disabled the HD calling ("4G calling" in French) and the voice can be heard now. But the quality is very very bad! It is scandalous for a phone of this price!
Is there an other solution to improve the microphone quality during a call with speakerphone?
Thank you!
HD Calling?
I have the same issue, but have no idea how to disable HD Calling ( I'm on Sprint BTW). These minor issues are ticking me off; I've already had for factory reset once due to Camera settings crashing the app.. . now this nonsense. Phone isn't even 14 days out of the box, and its DEFINITELY not an "third party-app" issue. Bad time to switch from iPhone, huh? This is unacceptable for a $300 phone, nonetheless a $1K phone.
Hello, I have the same issue, on VoIP apps like WhatsApp as well. https://forum.xda-developers.com/ga...rphone-loudness-clarity-t3746298#post78757253
Does anyone experience the same problem on custom ROM?
Speakerphone mic not working in any call apps
Bond70 said:
Hello,
The microphone doens't work on my S9 when I use the speaker phone. The people do not hear me. I have no problem in normal call mode.
I tested to call in "safe mode" but the problem always appears.
Thank you for your help!
Click to expand...
Click to collapse
Same problem here, first on Note7, now on Note9. Disabling HD calling did not fix it for me.
any solution for it ? please post solution
I've discovered the issue is that the phone attempts to mute your microphone while the speaker is playing sounds. (If you're on the phone with someone they have background noise or are talking) and your phone's microphone attempts to lower the sensitivity so that the person whom you are speaking with doesn't hear an echo of themselves on their end. If they aren't making a sound then you can be heard normally. This is the downfall of my S9+ because the speaker and microphone are right beside each other.

LG G7 ThinQ microphone on calls problem!!!

I am having issue with my LG G7 ThinQ, whenever I made or received a phone calls the person who is talking to me is hardly hears my voice but if I change it to loudspeaker the voice is very clear and when I'm calling using the whatsapp calls there would be no problem with my voice at all wheter I am using the loudspeaker or not. I wondering there must be a problem with the software or hardware? Does anybody can help me with this problem?
Happened the same to me. I contacted LG customer service and they changed the microphone with no charge because the device was in warranty.
I also had this problem, others complaining that can not hear me good. For me the fix was disabling in call settings the noise suppression and voi e clarity. ?
Inerent said:
I also had this problem, others complaining that can not hear me good. For me the fix was disabling in call settings the noise suppression and voi e clarity. ?
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Click to collapse
Does this fixed the issue?
Yes it did.
I'm facing similar issue. How can I disable noise suppression and voice clarity? Couldn't find it in the settings. I'm using Verizon device with the latest updates.
I thought that my upper mic is dead at first. But then I tested video recording and both mics are working fine. So it seems like it's a software issue?
Sancher said:
I'm facing similar issue. How can I disable noise suppression and voice clarity? Couldn't find it in the settings. I'm using Verizon device with the latest updates.
I thought that my upper mic is dead at first. But then I tested video recording and both mics are working fine. So it seems like it's a software issue?
Click to expand...
Click to collapse
Call dialer, then tap on 3 dots, call settings, sound, noise surpression off. Leave voice clarity on.
Inerent said:
I also had this problem, others complaining that can not hear me good. For me the fix was disabling in call settings the noise suppression and voi e clarity. ?
Click to expand...
Click to collapse
You just saved me £200. I just bought this phone new from a mate and I thought he f*cked me over and was about to throw it and buy a new phone, because I had tried everything from new ROMs for different regions to screaming at it.
Did what you said, and now people can hear me properly.
Noise suppression on this phone is taking its job too seriously.
I bought 2x of these phones with a tmobile deal. They both suffer the same fate. You have to hold the phone at a perfect angle to your mouth to get it to pick you up. I assume its made this way to eliminate any background noise. I didn't know of the suppression and clarity settings and now that I tested them, I can hold the phone upside down on my ear and the other party can hear me.
It was probably a good idea on paper for this design/feature but it was very frustrating having to correct the angle of my phone to get my voice to work properly.
LG G7 Microphone issue
Inerent said:
Call dialer, then tap on 3 dots, call settings, sound, noise surpression off. Leave voice clarity on.
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Click to collapse
Sir, are you sure to keep voice clarity on???
Also please list out other configuration changes in LG G7 so that we can avail utmost smoothness in device operation including battery etc

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