Develop Bugs

Poor call quality / distortion / noise , anyone else?

LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?

BlueC78 said:
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
Click to expand...
Click to collapse
im on ee and its clear so think its the phone take it back if i was you

jaythenut said:
im on ee and its clear so think its the phone take it back if i was you
Click to expand...
Click to collapse
Thanks that is useful. I wondered if it was an EE issue as I had problems with their hd voice codec on a different android handset. But I have just done a lot of testing and it definitely is only when on the normal internal speaker, which really makes me think it is a hardware fault.
Will phone CPW and get it swapped.

Uh, how to unroot?

I'm on 3 and the call quality is excellent, I can now use the phone in places where I couldn't with my s3

BlueC78 said:
Uh, how to unroot?
Click to expand...
Click to collapse
Don't worry about it there not going to know about if it's rooted just uninstall supersu or superuser which ever you have

Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.

Dubhar said:
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
Click to expand...
Click to collapse
Hmmmm. I tested again today and the noise is all gone: calls are crystal clear. I really don't understand what is going on, or whether it is software or hardware related.
I suppose it is best to swap it out before I have had it for too long, just in case?

BlueC78 said:
LG-D855 here on UK Orange (EE) network. I get quite bad noise on voice calls. I think I am clear to the other party but I can hear a bad static sound whenever they talk, it is quite irritating.
Call quality is clear on bluetooth, and and when on loud speaker, it only happens when using the normal internal speaker.
Has anyone else experienced this? Since it is not present across all speaker modes I think it is not a network issue and more likely hardware - I am wondering if I have a faulty handset?
Click to expand...
Click to collapse
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744

mpt123 said:
http://forum.xda-developers.com/lg-g3/help/q-poor-call-clarity-t2806744
Click to expand...
Click to collapse
Useful, thanks.

I have the same issue but only on GSM calls. Weirdly whe. I use Skype the calls are crystal clear which therefore eliminates hardware issue unless it's the GSM attend interfering with the earpiece.
Any ideas what I should do?

Dubhar said:
Mine has had good call quality on the hd voice codec, but it drops to a lower codec really quickly during a call, not sure why. and that seams to have a little static. Cant remember if this was what calls were normally like on my old phone though.
Click to expand...
Click to collapse
How do you adjust the voice codec?

inzimam said:
How do you adjust the voice codec?
Click to expand...
Click to collapse
I don't think you can. The operator will alter it according to signal conditions AFAIK.
Just to complete this thread: I have swapped the phone at CPW under their 28 day guarantee and so far the new handset doesn't exhibit this problem. Will update in a few days time.

inzimam said:
How do you adjust the voice codec?
Click to expand...
Click to collapse
You dont. Its automatically selected by the network/phone. Mine seams to start off with clear sound then quickly drops to a lower quality and never recovers for that call.

inzimam said:
I have the same issue but only on GSM calls. Weirdly whe. I use Skype the calls are crystal clear which therefore eliminates hardware issue unless it's the GSM attend interfering with the earpiece.
Any ideas what I should do?
Click to expand...
Click to collapse
I had the same issue in Slovenia, I changed phone for new one, but the problem is still here. I find out that I hear that noise only when phone is on 2G/GSM.When I switch to 3G/WCDMA only the sound is perfect, also when I use Skype. Did you try to switch on 3G/WCDMA only?

Yeh I tried switching but same issue. I exchange thr phone, no problem with the new one

Hi all, I have a similar problem but the other way around, people that I call hear a lot of static, but ONLY if I am powering the phone. If I connect the phone to a USB port of my PC there is static too, but less. BTW I call using a wired headset.
Other problem, the LG stock headset muffles my voice and people can't hear me well, I had to use a Samsung headset.
Last problem, when I make calls without headset I hear in the phone the sound that you get when placing a phone next to a speaker...
Does anybody have similar problems?
Needless to say I am very disappointed.
BTW, no audio hissing when playing music via Spotify

manaxda said:
Hi all, I have a similar problem but the other way around, people that I call hear a lot of static, but ONLY if I am powering the phone. If I connect the phone to a USB port of my PC there is static too, but less. BTW I call using a wired headset.
Other problem, the LG stock headset muffles my voice and people can't hear me well, I had to use a Samsung headset.
Last problem, when I make calls without headset I hear in the phone the sound that you get when placing a phone next to a speaker...
Does anybody have similar problems?
Needless to say I am very disappointed.
BTW, no audio hissing when playing music via Spotify
Click to expand...
Click to collapse
I have the exact same problem. Have you found a way to solve this? The problem only occurs when I use a wired headset and plug in my charger. No charger plugged in, no noise as per the person on the other end of the call.

kentii, I bought a wireless charger to charge my phone, in which case the problem doesn't appear. I also bought a bluetooth dongle for my desktop to replace the USB connection. I spend a lot of time on the phone and like using a wired headset. I use MyPhoneExplorer to dial from my PC

[Q] Verizon LG G3 Phone call volume issues

Has anyone with the verizon lg g3 experienced problems with phone volume and clarity during calls? When I use speakerphone, there is a bad echoing on the other person's end. When using normal phone speaker, the person on the other end sounds very quiet and sometimes hard to hear. Have tried disabling/enabling the phone privacy option, as well as the voice enhancement option. Phone is rooted so deciding if this is a problem worth unrooting for and getting an exchange (14 day period window ends wednesday the 13th) or if this a common issue a software update could fix. Input appreciated!

I also have had several reports of echo when on speakerphone? Has anyone else had this problem? I've flashed several roms....

I have the same issue - lg3 rooted and on cm13. People tell me they have a hard time hearing me (a lot of echo), and in most sessions volume is too low for me to hear them (in my car, especially). Doesn't appear to be a solution to this...

hey-my-knee-grows said:
Has anyone with the verizon lg g3 experienced problems with phone volume and clarity during calls? When I use speakerphone, there is a bad echoing on the other person's end. When using normal phone speaker, the person on the other end sounds very quiet and sometimes hard to hear. Have tried disabling/enabling the phone privacy option, as well as the voice enhancement option. Phone is rooted so deciding if this is a problem worth unrooting for and getting an exchange (14 day period window ends wednesday the 13th) or if this a common issue a software update could fix. Input appreciated!
Click to expand...
Click to collapse
had this issue. speaker phone basically echos no matter what for me. i have to decrease the volume so the other person doesn't hear me 8 times. friend of mine had a quite microphone issue. Returned the phone to fix it. but if all that's happening is you not being able to hear them. you can use lg volume booster to change the stock volume for calls. actual apps is on the playstore (Volume Booster LG G3 (Root)

Microphone problem when I use speaker phone - S9

Hello,
The microphone doens't work on my S9 when I use the speaker phone. The people do not hear me. I have no problem in normal call mode.
I tested to call in "safe mode" but the problem always appears.
Thank you for your help!

No idea?
Same problem here (replace xx by tt) : hxxps://us.community.samsung.com/t5/forums/v3_1/forumtopicpage/board-id/GalaxyS/thread-id/51619/page/12
Thank you!

Up

m also having the same problem, but also While video recording

Same problem here. Only when HD calling is enabled. If you disable HD calling, the problem should go away. I'm hoping the first software update fixes it. Just to be clear the problem is that the other person cannot hear you when on speakerphone. You should be able to hear them clearly and have no idea there is a problem unless they tell you that you sound muffled or like you are underwater. Turn off HD calling on Verizon and it goes away.

Thank you for your solution. I disabled the HD calling ("4G calling" in French) and the voice can be heard now. But the quality is very very bad! It is scandalous for a phone of this price!
Is there an other solution to improve the microphone quality during a call with speakerphone?
Thank you!

HD Calling?
I have the same issue, but have no idea how to disable HD Calling ( I'm on Sprint BTW). These minor issues are ticking me off; I've already had for factory reset once due to Camera settings crashing the app.. . now this nonsense. Phone isn't even 14 days out of the box, and its DEFINITELY not an "third party-app" issue. Bad time to switch from iPhone, huh? This is unacceptable for a $300 phone, nonetheless a $1K phone.

Hello, I have the same issue, on VoIP apps like WhatsApp as well. https://forum.xda-developers.com/ga...rphone-loudness-clarity-t3746298#post78757253
Does anyone experience the same problem on custom ROM?

Speakerphone mic not working in any call apps
Bond70 said:
Hello,
The microphone doens't work on my S9 when I use the speaker phone. The people do not hear me. I have no problem in normal call mode.
I tested to call in "safe mode" but the problem always appears.
Thank you for your help!
Click to expand...
Click to collapse
Same problem here, first on Note7, now on Note9. Disabling HD calling did not fix it for me.

any solution for it ? please post solution

I've discovered the issue is that the phone attempts to mute your microphone while the speaker is playing sounds. (If you're on the phone with someone they have background noise or are talking) and your phone's microphone attempts to lower the sensitivity so that the person whom you are speaking with doesn't hear an echo of themselves on their end. If they aren't making a sound then you can be heard normally. This is the downfall of my S9+ because the speaker and microphone are right beside each other.

LG G7 ThinQ microphone on calls problem!!!

I am having issue with my LG G7 ThinQ, whenever I made or received a phone calls the person who is talking to me is hardly hears my voice but if I change it to loudspeaker the voice is very clear and when I'm calling using the whatsapp calls there would be no problem with my voice at all wheter I am using the loudspeaker or not. I wondering there must be a problem with the software or hardware? Does anybody can help me with this problem?

Happened the same to me. I contacted LG customer service and they changed the microphone with no charge because the device was in warranty.

I also had this problem, others complaining that can not hear me good. For me the fix was disabling in call settings the noise suppression and voi e clarity. ?

Inerent said:
I also had this problem, others complaining that can not hear me good. For me the fix was disabling in call settings the noise suppression and voi e clarity. ?
Click to expand...
Click to collapse
Does this fixed the issue?

Yes it did.

I'm facing similar issue. How can I disable noise suppression and voice clarity? Couldn't find it in the settings. I'm using Verizon device with the latest updates.
I thought that my upper mic is dead at first. But then I tested video recording and both mics are working fine. So it seems like it's a software issue?

Sancher said:
I'm facing similar issue. How can I disable noise suppression and voice clarity? Couldn't find it in the settings. I'm using Verizon device with the latest updates.
I thought that my upper mic is dead at first. But then I tested video recording and both mics are working fine. So it seems like it's a software issue?
Click to expand...
Click to collapse
Call dialer, then tap on 3 dots, call settings, sound, noise surpression off. Leave voice clarity on.

Inerent said:
I also had this problem, others complaining that can not hear me good. For me the fix was disabling in call settings the noise suppression and voi e clarity. ?
Click to expand...
Click to collapse
You just saved me £200. I just bought this phone new from a mate and I thought he f*cked me over and was about to throw it and buy a new phone, because I had tried everything from new ROMs for different regions to screaming at it.
Did what you said, and now people can hear me properly.
Noise suppression on this phone is taking its job too seriously.

I bought 2x of these phones with a tmobile deal. They both suffer the same fate. You have to hold the phone at a perfect angle to your mouth to get it to pick you up. I assume its made this way to eliminate any background noise. I didn't know of the suppression and clarity settings and now that I tested them, I can hold the phone upside down on my ear and the other party can hear me.
It was probably a good idea on paper for this design/feature but it was very frustrating having to correct the angle of my phone to get my voice to work properly.

LG G7 Microphone issue
Inerent said:
Call dialer, then tap on 3 dots, call settings, sound, noise surpression off. Leave voice clarity on.
Click to expand...
Click to collapse
Sir, are you sure to keep voice clarity on???
Also please list out other configuration changes in LG G7 so that we can avail utmost smoothness in device operation including battery etc

LG G4 - short auido feedback when dialing call

Hi,
I noticed some weird behaviour of my LG G4. Occasionally, when I dial the call and put the phone to my ear, the speaker makes REALLLY LOUD audio feedback like this -> youtube . com/watch?v=82scBZ3h62Q It lasts about a second, then the call is fine. That noise is so loud that I can't hear anything for about 5-6 sec after that.
Funny that my mother's G4 is free of such noise.
Anybody faced that before? Is it because of the interference with router standing near or is that the problem with the phone? Is it fixable?
Best,