URGENT HELP! Problem with calling/receiving calls - Lenovo P2 Questions & Answers

A problem happened on my phone over the last few days
Basically, the speaker and mic don't work in call, I can't hear anyone, and they can't hear me, with or without loudspeaker, there is nothing at all.
If I use the LENOVO HELP app, that tests speaker, I can hear something through the earpiece, and the mic works, but nothing on phone or on Facebook messenger
The phone rings and I can ring others, and I can use data and everything, and I have gone back to stock (tried 6.0 and 7.0 but to no avail)
Can anyone help?

Related

[Q] Cannot hear phone calls

Tonight i received a call and i could not hear the person talking, although when i put it on loud speaker i could hear them
They could hear me both on and off loud speaker.
Ive tried it again and cannot hear anyone when i make or receive a call but they can hear me. (speakerphone is fine)
Ive rebooted the phone a few times but still not working.
is this another common fault? i had the reboot issue but that stopped since i unrooted the phone.
I should add, the volume is up and i know the sound is working as i hear the phone ringing

[Q] Ear Speaker not working.

The ear speaker stopped working a few days ago, whenever I make or get a call, no sound whatsoever comes from the phone. I've had the phone for five months, and didn't drop it, so I'm not sure why this occurred. I tried resetting the phone, flashing the RUU, and installed a custom ROM. Nothing worked, so it's most likely a hardware issue. I tried putting the headphones on and off, but it didn't work. The external speaker + headphones are working just fine.
Are there any alternative solutions other than sending it for repair? Also, does anyone know how much would it cost to fix it?
Thanks.
any help please?
ear speaker not working
hani1 said:
any help please?
Click to expand...
Click to collapse
Same problem for me, it stated by low volume from the ear speaker during some calls, then i lost the ear speaker sound during the call, even that the ear speaker works with the loudspeaker when i switch to loud, and it gives the sound of the tone while dialing, but no sound in the call. I tried to use other ROMs and radios. but same problem.
Any help please
I got the same issue going on... you figure anything out?
(also i didnt check the date on this thread before posting sorry if this is really old ha)

In Ear Speaker

Hi guys, I did a search in this Arc forum for In ear Speaker problems and couldn't find anything, so I chose to start a new thread. Just know I DID try to find info for this phone but I only found a few other threads about different phones.
My in-ear speaker does not work in calls. It is extremely quiet, as if the volume is turned all the way down. Thing is, I try turning up the in-call volume during a call and it does nothing. But the weird thing is, I went into the service menu to test the hardware (using the *#*#7378423#*#* trick) and tested the in-ear speaker and it works fine! Loud and clear! But then immediately following that I'll try a call and still will hear practically nothing. Putting the call on speakerphone allows me to hear the other party, as well as putting in a headset, so I am stumped. Tried pulling the battery and have rebooted the phone many times and the problem is still persisting.
AND, on top of ALL of that, the damn thing was working just fine the other day. I switched to this phone last week and have been making calls successfully being able to hear the other party just fine. But suddenly today it's deciding to not work in a call. This is really weird.
Has anyone else had this problem? What else can I try to fix it? Any help or tips would be greatly appreciated. Thanks.
EDIT: Blah a hard reset fixed it. Feel free to delete this post mods!

Calls on speaker stopped working

When I make calls with speaker on, I can hear the other person but they can't hear me. Just started doing this. Also, Bluetooth speaker has also stopped working, any ideas...?
gsw5700 said:
When I make calls with speaker on, I can hear the other person but they can't hear me. Just started doing this. Also, Bluetooth speaker has also stopped working, any ideas...?
Click to expand...
Click to collapse
I had the same problem with the speaker on and no one being able to hear me. Turned out to be a defective phone in my case. Apparently there must be a different mic used for speakerphone calls vs regular calls. Since you also have a bluetooth issue, maybe your problem is different than mine.
just tried hard reset and its still the same, will have to send it back under warranty, major hassle
Flashed 10g again, microphone now works

[Q] Call connects, but no audio

Hello people,
I have the LG Optimus G Pro from at&t, but I am using it with PureTalk GSM. It was working great for about a month; I was able to call, SMS, and use wifi, but I didn't have mobile data, because I didn't need it. For some unknown reason, all of the sudden I am not able to hear anyone who calls me, and they can't hear me either. Everything else still works, so I'm still using it for texting, but no matter who I try to call, there is no sound whatsoever. Not even static. But I know the call connected because the phone I call will ring, and when they answer it, my phone vibrates once to let me know when the call connects, but while their phone is ringing, I don't hear a ringing noise in my phone. Also, I've tried using speakerphone, and that doesn't work, but it will for any other audio. I can hear the dialing noises through the earpiece if I use the keypad during a call, so the earpiece works. I've also tried connecting to Bluetooth and it pairs and connects successfully, but still no call audio other than dialpad. And I've also tried connecting headphones, but still nothing. I called my service provider from another phone and they reset my account, but that didn't help, so I restored my phone to factory settings and that still didn't help. Does anyone have any idea why this would happen?
Thanks in advance!!

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