Develop Bugs

[Q] Can't Install Drivers

Hello everyone. Yesterday I was trying to Odin the stock EL26 but my computer would not recognize my phone. I decided to uninstall and reinstall drivers, since my computer was not automatically installing them. However, when I try reinstalling, the Installer always freezes up. I've removed all traces of the Drivers on my computer that I know of, but I always still end up getting this:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I proceed with the install anyways, and around 5 seconds after it starts installing, the window freezes up with this:
Anyone know how I can get the drivers on my computer?
Also, I am running Windows 7 Home Premium 64-bit. My computer is known to have USB problems where it doesn't detect everything either.

Where did you get the drivers? I got mine from sfhubs thread and no issues. Did you restart your comp after uninstall?

bigtoysrock said:
Where did you get the drivers? I got mine from sfhubs thread and no issues. Did you restart your comp after uninstall?
Click to expand...
Click to collapse
Used sfhubs (the same one I first used to install the drivers when I got my phone) and that didn't work so I downloaded them directly from Samsung, which also didn't work. And yes, I restarted :/

iniz94 said:
Used sfhubs (the same one I first used to install the drivers when I got my phone) and that didn't work so I downloaded them directly from Samsung, which also didn't work. And yes, I restarted :/
Click to expand...
Click to collapse
Try installing kies also.

bigtoysrock said:
Try installing kies also.
Click to expand...
Click to collapse
Already did haha. The ADB Driver installs, but the main phone one always fails

Yes, 64 bit Windows 7 can be a *****.
Just out of curiosity have you tried creating a new windows profile and running everything from there?
Also, open device manager to see the progress of it initializing your drivers when you plug the phone in. I noticed it takes a while sometimes in Win7 64 bit to initialize all the adb drivers. You think it's done but it's still loading.

tdunham said:
Yes, 64 bit Windows 7 can be a *****.
Just out of curiosity have you tried creating a new windows profile and running everything from there?
Also, open device manager to see the progress of it initializing your drivers when you plug the phone in. I noticed it takes a while sometimes in Win7 64 bit to initialize all the adb drivers. You think it's done but it's still loading.
Click to expand...
Click to collapse
I don't remember exactly what I had to do but remember having a problem with this initially. Downloaded an alternate set of drivers from Samsung's site if I remember correctly and it worked. Haven't had issues since and I use this every time I push a new TAR through ODIN.
In this case device manager is your friend. Install the driver package first, turn USB debugging on and then plug into PC. That's the only other thing that I can recall on this issue. Hope this helps!

Had similar issues with my Asus G73, Kies was the problem, sometimes would not recognize phone, got worst and then laptop stop recognizing phone altogether. After several d/l attempts had to totally delete Kies and drivers and did a disc clean up on laptop, after was able to install drives , so far so good. No Kies installed, just drivers.
Pp.
Sent from my tofu plasma converter.

Can not connect phone to Win 7 pc

I rooted my phone and am on Modded I317_N7105ZHALJ4 MultiWindow Control rom, Now when I connect my phone to my PC it would pop up the following message
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
I don't think this happened because of my root or the Rom. Can't remember when It happened.
Do I received a phone with a defective USB port? It charges fine though. Should I go exchange it, and how many day do I have to do this?

aeo 37 said:
I rooted my phone and am on Modded I317_N7105ZHALJ4 MultiWindow Control rom, Now when I connect my phone to my PC it would pop up the following message
I don't think this happened because of my root or the Rom. Can't remember when It happened.
Do I received a phone with a defective USB port? It charges fine though. Should I go exchange it, and how many day do I have to do this?
Click to expand...
Click to collapse
I get the same error, installs fine sees the device fine and once you do the required reboot thats error I get. Worked fine first daybi I had it , synced my movies and music then that started. Be nice to solve this.
Sent from my SGH-I317M using xda premium

Did you try to install anything like adb or android SDK or anything like that? Try completely uninstalling the driver, re foot the system, reinstall the driver, without plugging the phone in restart again and then plug it in and try again.
Sent from my SAMSUNG-SGH-I317 using xda premium

^^^THANKS!!!
I uninstalled the Android driver, rebooted, ran windows update, and rebooted. Plugged in my phone and all is normal again.

D/C > check USB debugging in setting > reconnect. Does the trick everytime for me

aeo 37 said:
^^^THANKS!!!
I uninstalled the Android driver, rebooted, ran windows update, and rebooted. Plugged in my phone and all is normal again.
Click to expand...
Click to collapse
Where do you find the driver? I don't see it in device manager

mr mystery said:
Where do you find the driver? I don't see it in device manager
Click to expand...
Click to collapse
Samsungs website has the driver you need

I've usually got to turn off usb debugging and switch the connection type on the phone to camera mode from media which can be done from the notification menu when connected.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

I still cant get it to work with Windows 7 64bit, I've uninstalled rebooted, installed, rebooted, connected phone, MTP installs then after a reboot I get Hardware ID missing. Very frustrating.

Could really use some ideas here, once I get it installed and the computer acknowledges (sees) the Note I can't copy files to it. Whenever I try Windows Explorer just crashes and restarts, every time. Getting very frustrated, Kies doesn't even work right what an abortion it is to begin with. I cant be taking my battery cover off every time I want to add media to my phone.
Any ideas?

I get the same thing, if I disconnect and reconnect the usb to the phone it eventually connects , but reinstalls the drivers every time. Sometimes I have to reconnect 8 or 10 times. Tried different cables as well.

[Q] HTC M8 unbrick help

hello everyone.
Can anyone help me with unbricking my M8?
Its a live , its reacting on usb connection with my pc, but i can not communicate throug usb, i can not see anything on the phone screen, i can not get it in recovery/bootloader netiher download mode,

yes
Yes its possible.
Open device Manager in windows. Plug in your device an you must see for seconds a new device named qhusb.
You must be fast and right click on this for seconds pop uped device and click properties.
Then look for the Qualcomm bootloader driver With google.qhusb driver.
Then install this driver with the opened properties settings.
If you get this, make a post here.
Good luck.

Hi Konsolen,
Thanks for the reply. I connected the phone, and qualcom hs usb showed up and i have added some screenshot , but i dont exactly understand your last comments qualcom bootloader driver and so on.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
[/IMG]
[/IMG]

i added some picture, but where do i find the bootloader driver?
konsolen said:
Yes its possible.
Open device Manager in windows. Plug in your device an you must see for seconds a new device named qhusb.
You must be fast and right click on this for seconds pop uped device and click properties.
Then look for the Qualcomm bootloader driver With google.qhusb driver.
Then install this driver with the opened properties settings.
If you get this, make a post here.
Good luck.
Click to expand...
Click to collapse

It looks that your Windows install it automaticly.
Are the device always in the device manager or only for seconds?
I will upload some tools in my dropbox and send you a link with infos.

Gkhnnn said:
hello everyone.
Can anyone help me with unbricking my M8?
Its a live , its reacting on usb connection with my pc, but i can not communicate throug usb, i can not see anything on the phone screen, i can not get it in recovery/bootloader netiher download mode,
Click to expand...
Click to collapse
Does the M8's screen come on? Any charge LED (and what color)?
Very key detail (among others): what did you do to get the phone into this condition?

m8
the notification light flashes for a second when connecting to a charger. it flashes also when connecting to pc. also flashes when holding power butt for 15sec.
i installed cm12 but i couldnt use my navigation as the ohone couldnt find any sattelites.
so i tried several firmwares and after changing to supercid i managed to update firmware and hboot. after installing cm12 the phone asked me for a password and i found the installation was corrupt somehow. i find some commands i typed in recovery twrp but it freezed and after a forced restart i saw red triangles on each corner and has never seen anytging on scrreen since. always black.

Gkhnnn said:
the notification light flashes for a second when connecting to a charger. it flashes also when connecting to pc. also flashes when holding power butt for 15sec.
Click to expand...
Click to collapse
Red LED? I asked what color before.
Gkhnnn said:
after installing cm12 the phone asked me for a password and i found the installation was corrupt somehow. i find some commands i typed in recovery twrp
Click to expand...
Click to collapse
That is remarkably vague. What commands exactly?

m8
​
sorry, the color is orange.
i'm on phone now and can send the commands i have tried
but the codes never worked but i believe i managed to delete a wrong partition .
when onnecting Phone to pc, 14 disk partition shows up, only 4-5 of them has files inside.

konsolen said:
It looks that your Windows install it automaticly.
Are the device always in the device manager or only for seconds?
I will upload some tools in my dropbox and send you a link with infos.
Click to expand...
Click to collapse
Device is always in the device manager. If i remove the driver it shows up as qusb bulk with question-mark.
I tried to download several driver but i couldnt get the device in fastboot or download mode.
I look forward to your link
Thanks

m8
redpoint73 said:
Red LED? I asked what color before.
That is remarkably vague. What commands exactly?
Click to expand...
Click to collapse
TWRP after installing a rom giving me "unable to mount data" all the time.
I done a research and found out that i could type following commands and get it work.
cd /d c:\mini-sdk
adb push mkfs.ext4 /tmp
adb shell
chmod 777 /tmp/mkfs.ext4
/tmp/mkfs.ext4 -b 4096 -O ^huge_file,^dir_nlink,^ext_attr,^resize_inode,^ext ra_isize -m 0 /dev/block/mmcblk0p37
But i heard from somebody that these codes were for HTC M7 and not M8

What carrier or region (CID)?

m8
redpoint73 said:
What carrier or region (CID)?
Click to expand...
Click to collapse
Its a Verizon , i live in Europe, but i got the phone for free from company i worked in.
This is a pic i took for a weeks ago.
[/IMG]

Why not just try and flash the RUU?
http://forum.xda-developers.com/ver...zip-ruu-m8vzw-5-0-1-s-off-onlynewest-t3047103
That might at least get it working again, as you can do it via a microSD card

m8
i have now downloaded the standalone zip and copied that to sd card, renamed to 0P6BIMG.zip
as the screen doesnt show anything, i have powered on with vol down, i assume the hboot ask for vol up for continue to installing, now i wait but i dont thing anything happens
The exe RUU says "USB error, could not connect to the phone"

m8
When connecting the phone to pc, as said before 14 disk partition opens up, and here are the folder which contains the files showed
[/IMG]
[/IMG]
[/IMG]
[/IMG]

m8
When the phone connected to my pc , its shows in device-manager:
PORTS: Qualcomm HS-USB Diagnostics 9006 (COM12)

Ah, right. Yeah you've bricked the phones internal memory. Not sure if it's repairable but if it is it's WELL over my head...

EddyOS said:
Ah, right. Yeah you've bricked the phones internal memory. Not sure if it's repairable but if it is it's WELL over my head...
Click to expand...
Click to collapse
Screen not coming on, and device showing as Qualcomm on PC is a bad sign. Agree it might not be recoverable.
Someone did the same thing (M7 internal storage "fix") a week or 2 ago. I'll see if I can find the thread, and if there was any favorable outcome.
But extreme care needs to be taken before manually messing with partitions like the OP did. A single mis-typed character can be disastrous. And there are safer ways to have recovered from the fairly common internal storage issue (format with computer or in TWRP).

redpoint73 said:
Someone did the same thing (M7 internal storage "fix") a week or 2 ago. I'll see if I can find the thread, and if there was any favorable outcome.
Click to expand...
Click to collapse
That someone is the same one
And what I know ... that's a hard brick .. corrupted partition

No OS, OTG not recognized. Am I bricked?

Accidental full wipe of my Nexus 7 has left me with a no OS paper weight.
Fastboot indicates it's locked but I can boot into TWRP, but can't get it to be recognized by any PC and it won't recognize my OTG-USB (which has been recognized by others).
Any ideas as to how to get her up and running would be greatly appreciated.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Did you mount the OTG usb in TWRP or just looked for it to auto detect?
Btw, this belongs in the Q & A section, so ask a mod to move it

I am unable to select/check mount the OTG while in TWRP. The OTG is formatted correctly as the OTG is readable on other devices, but it seems like it just isn't being found by the N7. I'm baffled.

Check this thread: http://forum.xda-developers.com/showthread.php?t=3064562

Tried it on a full battery, still no luck.

tried to get it to work, any suggestions fellow XDAers? I'm in a real jam here

Check this thread: http://forum.xda-developers.com/show....php?t=3064562
Click to expand...
Click to collapse
Thanks, but I can't get the tablet to be recognized. I've tried it in multiple windows computers with both USB 2 and 3.

Have you tried adb/fastboot?

Have you tried adb/fastboot?
Click to expand...
Click to collapse
I am able to fastboot, but still can't get the pc to recognize that it's connected. The tablet takes a charge, but the pc never acknowledges that a device is connected, device manager never indicates a device is connected.

-If you don't have any Roms on internal storage, that's no good since you have TWRP.
-Try A different USB cable.
-Definitly make sure you have installed Google USB drivers.
-Have you tried ADB Sideload in twrp? Maybe TWRPs' adb will work better.
It looks like you need to update your bootloader as well, go with the latest factory images.
If you need to know where to find the above things I can point you to them. You must eventually get the PC to recognise it in fastboot though.

CrazyJ36 said:
-If you don't have any Roms on internal storage, that's no good since you have TWRP.
-Try A different USB cable.
-Definitly make sure you have installed Google USB drivers.
-Have you tried ADB Sideload in twrp? Maybe TWRPs' adb will work better.
It looks like you need to update your bootloader as well, go with the latest factory images.
If you need to know where to find the above things I can point you to them. You must eventually get the PC to recognise it in fastboot though.
Click to expand...
Click to collapse
Thanks. Everything hinges on the PC being able to recognize that I'm attempting to connect the tablet (or for the tablet to recognize that I've attached the OTG).
I have tried multiple USB cables and ensured that the drivers are installed on the multiple PCs I've attached to.
I have tried to ADB sideload in TWRP, but since none of the PCs recognize that the tablet is connected to the PC, ADB won't work.
Again, it's not that the drivers are not installed, but rather the PC not recognizing that I have attached a device through the USB (no sound, no pop-up, nothing in the device manager). It is extremely frustrating, especially since the device charges via the USB from the PC.

DorianX said:
Check this thread: http://forum.xda-developers.com/showthread.php?t=3064562
Click to expand...
Click to collapse
CrazyJ36 said:
Have you tried adb/fastboot?
Click to expand...
Click to collapse
Still no luck, any other recommendations?

Device Manager doesn't even show something like "qualcomm_qloader"? That's seems worse than any other hard brick I've seen.
-OTG should be FAT32 formated (probably is).
-We're you using Lollipop with that 4.02 bootloader? I believe that was A prerequisite for installing Lollipop which may have cause the tablet to not show on the PC.
- Nexus Root Toolkit has different methods for installing drivers http://www.wugfresh.com/faqs/
-Found this thread http://forum.xda-developers.com/showthread.php?t=2404297&page=1
Shows holding power for A minute got theres' to start doing stuff. It' A different recovery issue though.
Hate to be A downer, I hard bricked A galaxy s4 I had for only 5 days last month. That never turned on again. It's not fun.

I had the same issue. The only way I could fix was a full adb restore. I tried several other ways and none worked.
sent from my Hyperdrive powered G Note 10.1

CrazyJ36 said:
Device Manager doesn't even show something like "qualcomm_qloader"? That's seems worse than any other hard brick I've seen.
-OTG should be FAT32 formated (probably is).
-We're you using Lollipop with that 4.02 bootloader? I believe that was A prerequisite for installing Lollipop which may have cause the tablet to not show on the PC.
- Nexus Root Toolkit has different methods for installing drivers http://www.wugfresh.com/faqs/
-Found this thread http://forum.xda-developers.com/showthread.php?t=2404297&page=1
Shows holding power for A minute got theres' to start doing stuff. It' A different recovery issue though.
Hate to be A downer, I hard bricked A galaxy s4 I had for only 5 days last month. That never turned on again. It's not fun.
Click to expand...
Click to collapse
Nothing shows in the device manager. I was using KitKat on the tablet.
Turns on without an issue, opens TWRP with no issue.
when connected to the PC nothing occurs, not when it's on the Google screen, not when it's in TWRP, not in Fastboot, not when it's restarting. Nothing.
if it was the driver being missing, I'd at least see the device attached, just not communicating properly
sorry to hear about your GS4

The Apostle said:
I had the same issue. The only way I could fix was a full adb restore. I tried several other ways and none worked.
sent from my Hyperdrive powered G Note 10.1
Click to expand...
Click to collapse
if you truly had the same exact problem, how were you able to use ADB if your device wasn't recognized on a PC or OTG?

Welp, that would be my fault for not completely reading. My apologies.
sent from my Hyperdrive powered G Note 10.1

The Apostle said:
Welp, that would be my fault for not completely reading. My apologies.
sent from my Hyperdrive powered G Note 10.1
Click to expand...
Click to collapse
it's alright, thanks for the thought.
I'm just hoping since I can get into TWRP someone has an idea of how I can get it to recognize the OTG or the PC to see it and I can get into ADB.

Corrupted usb port on the tablet? Maybe broken pin. Try to examine it. It can happen that it is being charged but not identified by the pc because of a faulty port. Try live install of ubuntu to chech if it sees the device.

zandgreen said:
Corrupted usb port on the tablet? Maybe broken pin. Try to examine it. It can happen that it is being charged but not identified by the pc because of a faulty port. Try live install of ubuntu to chech if it sees the device.
Click to expand...
Click to collapse
the port looks perfectly fine, I was thinking the same thing, but there doesn't seem to be any damage. I almost wish it was damaged so I could at least assume that's the problem and just trash the thing.

No more usb access on windows 10

Hi all,
I have a Oneplus 3 with the last update (OxygenOS 5.0.4) and I can't access to my files with an USB cable.
I try on 3 computers with differents cables, and the OTG parameter on ON but nothing works.
Drivers are normally ok.
Do you have a solution?
Best regards,
Jckbrtn

jckbrtn said:
Do you have a solution?
Click to expand...
Click to collapse
Try to turn on usb debugging in developer options

mar.ur said:
Try to turn on usb debugging in developer options
Click to expand...
Click to collapse
Hi,
Thanks but it doesn't work and I never need to do that before.
I don't understand why it doesn't work anymore.
I hadn't try nothing new on my phone.
I think I will try to reset it...
Best regards,
Jckbrtn

@jckbrtn is there connecting with pc in recovery mode ? I mean adb commands

mar.ur said:
@jckbrtn is there connecting with pc in recovery mode ? I mean adb commands
Click to expand...
Click to collapse
I just try to connect my Oneplus with USB cable like I always use to do.
ADB drivers are installed on my PC and I only have the original recovery.
I never try to root this smartphone.
With a OneplusX on LineageOS, no problem. See screenshot:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}

Looking at your photo, have your tried to tap the second option...?

150208 said:
Looking at your photo, have your tried to tap the second option...?
Click to expand...
Click to collapse
Picture is for my OneplusX. It works for the OneplusX on the same computer but not for the Oneplus 3.
I don't have this menu in notification.

jckbrtn said:
Picture is for my OneplusX. It works for the OneplusX on the same computer but not for the Oneplus 3.
I don't have this menu in notification.
Click to expand...
Click to collapse
Oh i see
Try developer options, if i remember it right, i believe there is a setting about USB access in OOS.
Other than that i don't know except factory reset, re-install the PC, or bad usb port (in either of phone/pc).
I have this issue once, but it because my bad usb port on my PC motherboard.

jckbrtn said:
Picture is for my OneplusX. It works for the OneplusX on the same computer but not for the Oneplus 3.
I don't have this menu in notification.
Click to expand...
Click to collapse
Go through and remove the drivers for all the one plus device then connect the 3. The drivers for the two are corrupting each other. It is a known issue with the drivers for this device. I have to reinstall the drivers on every connect and disconnect from USB.

zelendel said:
Go through and remove the drivers for all the one plus device then connect the 3. The drivers for the two are corrupting each other. It is a known issue with the drivers for this device. I have to reinstall the drivers on every connect and disconnect from USB.
Click to expand...
Click to collapse
I only have drivers for the 3. For th OneplusX with the usb, no problem.
Drivers removed but it doesn't works. I think I'll try a reset of my device in a few days to see...
I try on 3 windows computers with differents cables (also the Oneplus one), drivers, no drivers... don't know....

jckbrtn said:
I only have drivers for the 3. For th OneplusX with the usb, no problem.
Drivers removed but it doesn't works. I think I'll try a reset of my device in a few days to see...
I try on 3 windows computers with differents cables (also the Oneplus one), drivers, no drivers... don't know....
Click to expand...
Click to collapse
With the one plus devices you can never tell. It could be anything from software to hardware. Next time you connect pull a log cat this might help.

So I try a factory reset: don't work
I downgrade to oxygen 5.0.3 and 5.0.1: don't work
I try on an other laptop where I never plug my oneplus or install drivers/adb: don't work
I also try with different cables (original from oneplus include): don' work
With otg option on, usb debugging on, ... or without, don't work!
And best is I can't install LineageOS as I have no access on my PC

zelendel said:
With the one plus devices you can never tell. It could be anything from software to hardware. Next time you connect pull a log cat this might help.
Click to expand...
Click to collapse
Yes, I think it's hardware. USB-C don't work with OTG adapter (USB-C to USB and USB key).
Log cat? How to?

I just bought an used 3T and have the same problem. I have tried every possible software solution I guess I have to try to replace USB port but if it doesn't help I don't know what I'll do...

I had the same issue but a fix I found to work was when my Oneplus 3 was plugged into my computer, the dropdown notification that says "Android System" - USB charging this device can be changed to transfer files and after that option is picked, my phone is detected by my computer. Maybe this will help some of you

stingerbs said:
I had the same issue but a fix I found to work was when my Oneplus 3 was plugged into my computer, the dropdown notification that says "Android System" - USB charging this device can be changed to transfer files and after that option is picked, my phone is detected by my computer. Maybe this will help some of you
Click to expand...
Click to collapse
Problem is I don't have this menu anymore since my usbc port is not working

stingerbs said:
I had the same issue but a fix I found to work was when my Oneplus 3 was plugged into my computer, the dropdown notification that says "Android System" - USB charging this device can be changed to transfer files and after that option is picked, my phone is detected by my computer. Maybe this will help some of you
Click to expand...
Click to collapse
I'm waiting for a response of the oneplus support. My smartphone is still under warranty so I asked for a RMA.
I had to make a video of me connecting the phone to my computer to show the issue.
I also made a video with an other usbc smartphone to show that all is working.

jckbrtn said:
I'm waiting for a response of the oneplus support. My smartphone is still under warranty so I asked for a RMA.
I had to make a video of me connecting the phone to my computer to show the issue.
I also made a video with an other usbc smartphone to show that all is working.
Click to expand...
Click to collapse
So after 2 weeks of mail contact, my smartphone was sent from Belgium to Poland monday.
I received my repaired smartphone on wednesday.
Technical support very good! Mail support very complicated...