Moto Z Play Battery issues - Moto Z Play Questions & Answers

Hi,
I have a little problem with my Moto Z Play.
It started about a week ago and I can't get rid of it, the problem begins when i put the phone to charge, everything is ok but when in unplug it keeps saying is charging and the little lightning still in the battery, doesn't let me power on the battery saver and won't dissapear until a reboot.
Now, when I plug it in a PC, it gets recognized and everything but if i unplug it and want to charge it with the turbocharger nothing happen, I have to reboot it to start to charge.
Also after use it with a PC keeps giving me the USB options like it was still connected and doesn't dissapear until a reboot.
I'm on Stock Nougat January Security Patches, UBL, no root or recovery.
I hope you can help me, thanks in advance.

This sounds bad.
Do a factory reset but if it doesn't fix it check with motorola and use your warranty :S

Related

Galaxy Nexus not charing properly!

Hello,
today I was fooling around with my Phone, flashing stuff etc... =D
I wanted to flash the touch version of CWM and decided to delet everything and install my phone completely new without all the junk. So I made a Titanium Backup and than I wanted to copy the backup to my PC. There the problems started, I chose the Titanium folder and wanted to copy it to my PC but just the folder was copied without the contents. I didn't get it to work. Then suddently my PC couldnÄt recognize my GNex anymore.
Because of that I just deleted everything with a Filemanager and just left the Titanium Backup Folder on the SD, a ROM (AOKP b27), Francos.Kernel and a Boot Animation zip.
So then I went into Fastboot mode and installed the new CWM with the GNex Toolkit and than flashed everything without problems.
After rebooting I plugged my Phone into the Wall Charger (the one supplied with the GNex) and had to discover, that it wouldn't charge at all. So now I can't charge it while the phone is on, I can only charge it while it's off?! And while it's off the screen shows the batteryicon with the flash inside and than for 5 secs it show an animaton of the battery filling up, and then the screen stays black for 1-2 secs and the icon with the flash comes again; is this the normal animation? I think I can remeber it just showing the icon with the flash once and then just the battery charging right?
So I googled a bit about this problem and I don't think it has something to do with the software; so can anyone give me some advise? Is it broken, do I have to send it in?! =(
Sounds like something is up with your ROM or kernel. Have you tried performing a nandroid backup and flashing AOKP?
Well, I did install everything new, ROM & Kernel because I thought that could help but it didn't
Edit:
Just now: Phone was charing while off, I booted it up and in the Battery Settings Screen there was the message " not being charged", I unplugged the phone and the message changed to "discharging" then I plugged it in again and suddently it was charging, unplugged again and plugged in again but now it just stays at discharging
Could the battery be defectiv?
Edit2:
Ok, so now I installed 4.0.2 Stock Google with Gnex Tollkit and it seems to be working, so porbably something witht he rom...strange I ask myself what could have done it?
Ok I need help!
So my problem is not yet solved...
Now my phone charges while on but when I disconnect it it's still charing... The symbol on the battery icon in the notification bar shows the little flash and in Batterysettings the graph keeps reseting the time every 10-20 secs...
So basically the phone - even not on the charger - keeos showing every 10-20 secs that it's charging and than it's not and this keeps going...
I think it must be a hardware problem with the battery because I already flashed a completly new rom and kernel etc....
Anyone suggestions?
Edit: Oh something that I noticed too...since it keeps charing and discharging my screen goes on everytime it "charges"...
lukasb9000 said:
Ok I need help!
So my problem is not yet solved...
Now my phone charges while on but when I disconnect it it's still charing... The symbol on the battery icon in the notification bar shows the little flash and in Batterysettings the graph keeps reseting the time every 10-20 secs...
So basically the phone - even not on the charger - keeos showing every 10-20 secs that it's charging and than it's not and this keeps going...
I think it must be a hardware problem with the battery because I already flashed a completly new rom and kernel etc....
Anyone suggestions?
Edit: Oh something that I noticed too...since it keeps charing and discharging my screen goes on everytime it "charges"...
Click to expand...
Click to collapse
Help ! got exactly the same problem on my GN =(
Have the same problem, heres a very helpful response to a thread i started:
http://forum.xda-developers.com/showthread.php?p=23411891#post23411891
I had this same exact problem two days ago. After a lot of googling and changing roms and going back to stock I brought it to Verizon.
The woman there basically told me in not so many words that if it's charging and not dying immediately I should try living with it, which I told her was unacceptable. I said "you can clearly see that it shows it's charging right now. While the phone thinks it's charging, it doesn't go into proper sleep mode, and therefore the battery drains much faster. Additionally, I don't know when it's charging for real or just saying it's charging."
She went into the back for a minute and came back out and offered to ship me one. I just got a "certified like new" shipped to me next day (I have the insurance on the phone) and it seems perfectly fine so far. Updated to 4.04 and restored with Titanium Backup.
From everything I've read it looks like a hardware problem and won't be fixed with software. You may temporarily fix it by leaving the battery out for like 30-40 seconds, but then when you go to plug it in you're going to introduce the problem again.
I would bring it into Verizon and tell them it's unacceptable, and demand they replace it. Good luck.

Fullbrick?

I got a Xperia S here from a friend, he says that the screen suddenly turned off when he was using it. But the notification bar was on!
So he gave me the phone, because I want to fix it.
If I plug in the charger, no reaction.
Soft-Reset - No Reaction.
Hard-Reset - No Reaction (No Vibrates)
Trying connect to fastboot mode / flash mode. No Success.
My last chance is to remove the battery for 5 min and then look if the battery will charge or not.
The bootloader is unlocked and there was OpenSEMC beta 2 installed.
Is this a Hardware bricked phone, or a software issue with empty battery?
GoldenRazz said:
I got a Xperia S here from a friend, he says that the screen suddenly turned off when he was using it. But the notification bar was on!
So he gave me the phone, because I want to fix it.
If I plug in the charger, no reaction.
Soft-Reset - No Reaction.
Hard-Reset - No Reaction (No Vibrates)
Trying connect to fastboot mode / flash mode. No Success.
My last chance is to remove the battery for 5 min and then look if the battery will charge or not.
The bootloader is unlocked and there was OpenSEMC beta 2 installed.
Is this a Hardware bricked phone, or a software issue with empty battery?
Click to expand...
Click to collapse
this sounds like a softbrick, there are lots of threads on fixing such issues, i seem to remember 1 problem was switching off auto lighting and bang the screen goes blank, holding the power and vol up/down for about 15 seconds makes a hard reboot 3 vibes, then plug in via usb and restart with flash tool running might work. there are lots of different help threads that will guide you through this. dont give up.
But Hardreset doesn't work. I already tried it.
Read this : http://forum.xda-developers.com/showthread.php?t=1849170
Thank but I read already this thread.
I can't remove the battery right now, so I asked you guys if this issue is a Software issue or Hardware issue.
If I can remove battery I will test everything I can and then I'll report.
GoldenRazz said:
Thank but I read already this thread.
I can't remove the battery right now, so I asked you guys if this issue is a Software issue or Hardware issue.
If I can remove battery I will test everything I can and then I'll report.
Click to expand...
Click to collapse
i think it's hardware issue. cause for it to be software issue it must at least show red led when plugged into the charger.
bring it to service center is a wise choice. but u can try different charger (with bigger amperage output is preferable), and what happen when u plugged it to PC? did the led color shows up?
If I connect to my PC nothing happens.
No Fastboot Mode no Flashmode possible.
I remove the battery the following days, cause I don't have a torx 6 to remove the screws. Must buy one.
Removed Battery and insert it back again. Now trying to charge but no reaction.
If you plug-in a Real charger(Not pc usb), what happen?
Sometimes when the battery is full empty, you have to keep it charges about 15-20 minytes without powering on
Sent from my LT26i using xda app-developers app
Put it in the real Charger, and charged 30 minutes.
But still no reaction. I guess it's a fullbricked Phone now.

Wont stay on for more than a second

Hello everyone, I have a htc one x (plus) with an odd issue ive never seen before.
the phone turns on for about a second, then turns off. If i connect it to power and not touch anything, itll turn itself on and try to boot, only to turn off a second in and repeat.
if i try to enter the bootloader it will come up, switch to hboot automatically and try to load ph__img file. If i try with the cable in it gives the typical usb error.
it reads battery low but ive left it doing its cycle and managed to unplug and watch it cycle for a good 5 minutes off the charger too.
phone is unlocked and was working fine for a few months with nothing done to it. The phone was dropped off the table once but worked afterwards for a few days till this started happening.
Any help would be great. i try to hit shut down from the bootloader but cant get to it. it picks up something via usb port but not fastboot and not adb.
any help would be great.
Thanks for your time.

Phone not booting anymore

Hello,
my phone started rebooting frequently in the last few days, I reckon after it got slightly wet due to some liquid poured on it.
However, everything still worked until yesterday.
Now the phone does not boot anymore, but if I connect the USB cable the icon with a battery and a lightning inside the battery still appears.
Could it be a battery problem?
Any help on how to proceed?
Ideally, I'd like to boot the phone to backup pics and stuff at least...
Thanks a lot.
P.S.: phone had latest http://forum.xda-developers.com/devdb/project/?id=6963#downloads installed, that is cm-12.1-20151101-UNOFFICIAL-maguro.zip

Nokia 6.1 completely dead after updating to pie

I just tried to install the pie update manually by downloading the zipped update, renaming it and placing it in the root and dialing the code. The installer started and took about 10 minutes to complete and asked to reboot at the end. Now after the reboot the phone shows absolutely no signs of life anymore.
The phone soesn't turn on, doesn't respond when i connect the charger (it doesn't even get warm) and nothing happens when i try to connect it to my pc. Did i mess something up? Does anyone know a way to bring it back to life?
Faranite said:
I just tried to install the pie update manually by downloading the zipped update, renaming it and placing it in the root and dialing the code. The installer started and took about 10 minutes to complete and asked to reboot at the end. Now after the reboot the phone shows absolutely no signs of life anymore.
The phone soesn't turn on, doesn't respond when i connect the charger (it doesn't even get warm) and nothing happens when i try to connect it to my pc. Did i mess something up? Does anyone know a way to bring it back to life?
Click to expand...
Click to collapse
This happened to me after a day of updating to pie.
I noticed that my phone is charging very slowly.I used ampere app from play store to measure the current...and found that current coming through charger is too low(about 100 milli amphour) and i thought it might be my charger fault.
Then i used another charger and got same result....i was totally shocked.!!
I don't know if it is a software problem or hardware.
So today i'm giving my device to Nokia service center......and lets see what exactly the problem is..
I think this is my last Nokia device....i'm completely dissapointed by Nokia!!
BTW...i didn't do it manually i got an ota update.
Hi,
this probably will not help much, think i have the same issue.
i have had my ta-1050 get stuck on bootloader? ~3 times now over maybe 6 months of ownership, the last time was my update this weekend to Pie.
rather frustrating .
Can see the device is stuck in bootloader when i plug the handset in to my windows computer\device manager, can see and under com ports the is a QDloader 8006.
then need to wait ~2days for the battery to go completely flat, then plug into fast charger and it boots up again.
if take device to nokia, pretty sure i will get no fault found by the time they look at it.

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