Nexus 5X does not connect to windows 10 - Nexus 5X Q&A, Help & Troubleshooting

Hi,
my Nexus 5X is not connecting to any Windows 10 machines.
I purchased a usb-c=>a cable that has been checked to be working with Nexus 5x.
USB debugging is allowed, PTP is selected.
Even in the device manager, nothing appears when connecting the phone.
Is this an hardware issue?
Any ideas ?
Thanks for the help.
Docles

Hello,
Do you even get the notification sound when you connect it to windows 10?

Nothing. just charging.
and tried with several computers.
The cable is "Benson Leung" approved.

I take it from your description of the problem that it can connect successfully to non-Win10 machines?

Related

USB transfer not working

Hey guys, just wondering if anyone had this before:
I am able to charge the devices, but nothing related to USB transfer works...
I am stock, not rooted, with latest version available for the Telus' E973
I've tryed 3 PCs, 2 cables, hard resetted the thing but nothing...
So far, I'm thinking I'd RMA the thing...
Does phone ask about mode when you plug it in?
Also, does the computer make any sound or showing that it's plugged in under computer or device manager?
Sounds like USB cable problem, but if you tried 2 cables the odd it's the problem are really low.
Sent from my Galaxy Nexus using xda premium
Nothing on either the computer nor the device, no changes in the device manager...
Was having same problem.
Redownload/install the ADB drivers or whatever they are, and all other drivers. Worked for me. Mainly the ADB ones.
You mean on a computer or on the device?
I've tried on multiple computer which were working before, and nothing is being "added" when pluging in the device, so it's most likely not a driver issu on the computers.
Maybe you broke the connector? What os does the pc have
Tried with Windows 7 x64 and x86 and Windows XP, same thing on 3 PC's
No reaction either on the PC's or the device.
Definitely broken connector
I'll keep you posted, I'm going to check out with my reseller tonight or mid-day.
So far, I understand that no one had this issue?
Thanks for all the input!
Got there during lunch, it's send out...
Now I'm stuck with a crappy Desire HD...

Can't Connect via USB

I've noticed that I can't connect my tablet to either my Windows desktop or my MacMini.
Both computers don't recognize the tablet.
Connecting my Note 3 phone works fine, however.
Is anyone else experiencing this issue?
EDIT::
Looks like I had to turn off USB debugging for it to x-fer again.
Lame.

Weird case of Galaxy Nexus not connecting to USB ports

Hello all, I'm having what I would like to call one of the weirdest cases of USB troubles.
For some reason unknown to me, my Galaxy Nexus will simply not connect to my computer's front USB 2.0 and USB 3.0 ports whatsoever. It will simply throw the "USB device not found" message and if I'm blessed with a unicorn's presence, it will connect and show my Galaxy Nexus's file system and disconnect whenever it wants, specifically when transferring a file to the phone. Awkwardly enough, this only occurs on OEM Samsung cables, both on the original cable that came with the phone and a new one that I just purchased off eBay a couple of days ago. I have used the cable that came with my ASUS Nexus 7 (first gen) and it connects perfectly. The driver will install successfully and hold a connection until I physically disconnect it. I even gave the cable that came with my HTC G2 a try and the same thing. However, I decided to test this on two other computers, a school computer and a Dell machine I have at home and both of those machines will hold a perfect connection with the Samsung cables. Although I haven't tested it yet, I'm sure it will connect just fine to my laptop and to the USB ports located in the back of the computer (directly to motherboard)
If it helps any, the computer that is having troubles is encased in a Fractal Design Define R4. I'm thinking it could be a faulty USB header but other devices such as my Nexus 7 and various USB flash drives have connected without any issues. I have used USBDeview to uninstall the Galaxy Nexus driver and I have unchecked USB debugging to "ensure" a clean installation. At this point, I'm lost between re-installing Win7 or calling Fractal for what could be a very specific issue against my Galaxy Nexus.
Anybody have an idea on how to solve this? Much thanks in advance!
leikamkei said:
Hello all, I'm having what I would like to call one of the weirdest cases of USB troubles.
For some reason unknown to me, my Galaxy Nexus will simply not connect to my computer's front USB 2.0 and USB 3.0 ports whatsoever. It will simply throw the "USB device not found" message and if I'm blessed with a unicorn's presence, it will connect and show my Galaxy Nexus's file system and disconnect whenever it wants, specifically when transferring a file to the phone. Awkwardly enough, this only occurs on OEM Samsung cables, both on the original cable that came with the phone and a new one that I just purchased off eBay a couple of days ago. I have used the cable that came with my ASUS Nexus 7 (first gen) and it connects perfectly. The driver will install successfully and hold a connection until I physically disconnect it. I even gave the cable that came with my HTC G2 a try and the same thing. However, I decided to test this on two other computers, a school computer and a Dell machine I have at home and both of those machines will hold a perfect connection with the Samsung cables. Although I haven't tested it yet, I'm sure it will connect just fine to my laptop and to the USB ports located in the back of the computer (directly to motherboard)
If it helps any, the computer that is having troubles is encased in a Fractal Design Define R4. I'm thinking it could be a faulty USB header but other devices such as my Nexus 7 and various USB flash drives have connected without any issues. I have used USBDeview to uninstall the Galaxy Nexus driver and I have unchecked USB debugging to "ensure" a clean installation. At this point, I'm lost between re-installing Win7 or calling Fractal for what could be a very specific issue against my Galaxy Nexus.
Anybody have an idea on how to solve this? Much thanks in advance!
Click to expand...
Click to collapse
Yeah it sounds like a faulty usb cable. I have cables too that just won't hold a connection. Make sure you have "usb debugging" checked though when you want to use adb.
What I almost always use these days is wireless adb connection.
Go to settings >> developer options and check "ADB over network". Then in a terminal on your computer, "cd" to the directory you keep adb or adb.exe and type "adb connect 192.168.0.3" (or whatever ip is listed in settings >> developer options).
7175 said:
Yeah it sounds like a faulty usb cable. I have cables too that just won't hold a connection. Make sure you have "usb debugging" checked though when you want to use adb.
What I almost always use these days is wireless adb connection.
Go to settings >> developer options and check "ADB over network". Then in a terminal on your computer, "cd" to the directory you keep adb or adb.exe and type "adb connect 192.168.0.3" (or whatever ip is listed in settings >> developer options).
Click to expand...
Click to collapse
Thanks for the steps in regards to wireless ADB connection. As much I really want to say it's a faulty cable, I can confirm that the cable will provide a stable connection to the Dell machine I have sitting around and on the school computers as mentioned in the OP. I even got 2 new OEM Samsung cables and neither of them work on the computer that gives me that message with the Samsung cables. It's so frustrating

Windows 7 not detecting device in device manager

I'm having trouble getting my windows 7 pc to detect my nexus 5x. It doesn't even show up on the device manager. I bought a USB C to A adapter and I'm wondering if it's the adapter that's causing the issue? How are you guys connecting your phones to your pc's? I can't even pull it up as a removable storage device to transfer files let alone unlock the bootloader.
rogerchew said:
I'm having trouble getting my windows 7 pc to detect my nexus 5x. It doesn't even show up on the device manager. I bought a USB C to A adapter and I'm wondering if it's the adapter that's causing the issue? How are you guys connecting your phones to your pc's? I can't even pull it up as a removable storage device to transfer files let alone unlock the bootloader.
Click to expand...
Click to collapse
When you plugged it in did you go to Notifications and change from Charging Mode to MTP?
I actually had to uninstall the driver software and let my laptop "find" it again and all was fine.

HTC M9 Connecting to Computer Problem

Hey Guys,
First of all, I am a new member here my name is Salem and its an amazing forum.
Anyway, I have a slight problem with my HTC M9 while connecting it into my laptop. First, when I connect it, the mobile starts charging, and it gives me no option as to change it to Media Transfer or anything... even it gives me "Slow Charging" Error, and my laptop is detecting nothing, as if nothing happened, nor its searching for any drivers...
I went to developer menu and used USB Debugging, and selected USB configuration as MTP, and it didn't work...
I installed HTC Sync to get the drivers, and it is the same.
Can you guys help me? because I wanna root the phone and I tried various Auto Root applications without using the PC and they didn't work. Thank you guys
No signal from the laptop probably means you have a faulty USB cable. Most likely a break in one of the data wires.
Try another good quality usb 2.0 cable.
Beamed in by telepathy.
Same issue. Tried multiple cables
I have the same issue. When I try to plug into any PC a slow charging message pops up but the phone won't give me the option to connect to PC. I have turned on USB Debugging and selected MTP (Media Transfer Protocol). Please help!
I am with TPG. Android 6.0 HTS 7.0 Software number 3.35.617.12
I only bought this phone a week ago and it updated when I turned it on.
jaystarrs said:
I have the same issue. When I try to plug into any PC a slow charging message pops up but the phone won't give me the option to connect to PC. I have turned on USB Debugging and selected MTP (Media Transfer Protocol). Please help!
I am with TPG. Android 6.0 HTS 7.0 Software number 3.35.617.12
I only bought this phone a week ago and it updated when I turned it on.
Click to expand...
Click to collapse
Most likely a crap or broken cable. Other cables, other sockets, other pc's are all worth a try.
You should leave the usb port in "charging only". When you successfully connect to a pc the phone will prompt you to allow data transfers to that computer.
I know this because mine does it. I'm sick to death of the effing thing promting me to connect to my xbox one when all i want to do is charge the effing thing... My phone is set to charging only.
I suppose rom choice will affect it too. Mine is rooted stock 6.0.
Beamed in by telepathy.
Still have same problem
I still can't connect my M9 to my PC. Still have slow charge message come up and no option to connect to PC. My work around has been transferring files using WiFi. However, now I need to do a presentation using scrcpy and will probably have to get a new phone. I'm tmepted not to buy HTC again. Pretty frustrating and no fix found on the internet...

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