"Your card was removed from Samsung Pay" message - Note 7 Themes, Apps, and Mods

I only have two credit cards in Samsung Pay, and have gotten the above message for both of them a day or two apart. The email said I could re add them at any time, but they both still appear in the app. I thought this might be a Note 7 thing, but a Google search found this happening with Android Pay also, with no explanation or solution. Anyone else have this happen, and any ideas?

Did you have the cards on an older device? I think I had this happen at some point after exchanging Note 7's. Even though I'd wiped the old one, they eventually timed out on it and I got that message. It didn't effect my use on the new phone.

rcobourn said:
Did you have the cards on an older device? I think I had this happen at some point after exchanging Note 7's. Even though I'd wiped the old one, they eventually timed out on it and I got that message. It didn't effect my use on the new phone.
Click to expand...
Click to collapse
I think had Samsung Pay with these cards on previous Note 5. I would assume you could have SP on more than one device - ? But I did successfully use one card yesterday, which reassures me it's not a N7 thing. So I don't know what that was about with emails saying cards had been removed. Thanks!

Related

How to use Google Wallet

I'm trying to use Google Wallet and seem to be having trouble getting it to register.
It was a MasterCard paypass terminal so that's not the issue.
Do you just turn on the phone and unlock or do you have to open the app?
Sdobron said:
I'm trying to use Google Wallet and seem to be having trouble getting it to register.
It was a MasterCard paypass terminal so that's not the issue.
Do you just turn on the phone and unlock or do you have to open the app?
Click to expand...
Click to collapse
Dumb question but.....Do you have nfc on?
Sent from my Galaxy Nexus using Tapatalk
Yup haha. Maybe I didn't hold my phone on the terminal long enough.
How long does it usually take? Also will an otterbox interfere with communication?
I thought I was having a problem with Google Wallet too, but then I realized that my chinese knockoff replacement battery didn't have the antenna built in.
It doesn't take but a few seconds. Google wallet isn't working for me either. If it's not a paypass machine that has to be updated then its just one that doesn't work correctly or according to them its my phone. I've had zero success using the nexus with google wallet but I have no problem using it on other phones.
I don't know how true this is but one of the cashiers told me they needed to update their paypass machines to work with newer phones...sounded dumb to me. Most of the time it will detect my phone and initiate the transaction but it will just hang and the money never moves leaving me look like a dumbass lol.
dev/null/ said:
It doesn't take but a few seconds. Google wallet isn't working for me either. If it's not a paypass machine that has to be updated then its just one that doesn't work correctly or according to them its my phone. I've had zero success using the nexus with google wallet but I have no problem using it on other phones.
I don't know how true this is but one of the cashiers told me they needed to update their paypass machines to work with newer phones...sounded dumb to me. Most of the time it will detect my phone and initiate the transaction but it will just hang and the money never moves leaving me look like a dumbass lol.
Click to expand...
Click to collapse
I've had intermitten results with using it. I have gotten it to work many times but other times encountered the exact same problem.
What I noticed was, if you open the app, select payment cards, then tap on the Google prepaid card, at the bottom you should see something that says User ID and below that your userid is listed. If you see "Can not contact bank" it will not work. Why it can't connect is the big mystery to me.
I've spent several hours over the past few days on the phone with them, sometimes they are having an issue and other times they say the system is up and running yet I still have the "Can not contact bank" issue going on even tho I have a strong signal and can browse the internet.
If anyone knows where you can get a citibank prepaid mastercard, I'd like to know so I can purchase one and set it up on the phone and then check and see if this is a wallet issue or more an issue with the folks Google is using to handle their prepaid card.
i have used it about 6 times the past 2 days, with no problems at all. i had a case-mate pop case on my first try and it did not work. but ever since i switched to the Cruzer-Lite Androidified A2 Case about a week ago, it has worked flawlessly. i have used it on vending machines, and it should take about 2 seconds, 5 seconds max.
you have to open the app first. i tried it without opening it and it didnt work.

Phones radio or something is acting up.

Not sure what happened, but I've been using my S4 good. Out of no where it started acting up, freezing on me, etc. It's on latest firmware, 4.4.4 OK3. When i look under about phone, and check "service state", it would randomly say, "in service" then "radio off", "out of service" then go back to "in service". Also had/have a problem (haven't tested it for a good while yet, had old sim in and it gave problems, now using new sim, still did it one time atm.) with the phone saying "sim removed" or etc, like it cant find a sim? (weird part is my old sim works fine with other phones, my phone kept losing sim, sim no found, etc)
Weird, never had it happen, bars would go from 2 to 4-5, then drop to 1-3, or to 0 and go out of service. I did factory reset, but ofc it only went back to OK3 stock, tried to use previous modem that worked for me before problems started happening like NK2 modem, nope...still problems, so I flashed OK3 back for now. If i have good bars, and turn on mobile data, it would go out of service completely until i shut it off, cant use my mobile data. Anyone know what's the problem? Phone right now running with minimal apps installed, if you need more information, just ask. Thank you! in advance.
Used the phone for a day with new sim, still has problems freezing up on calls(screen), says sim removed...device needs to restart, etc. Would Flashing older Firmware to like Nk2 solve this? I havent had problems on older ones, but when i got OTA, used for couple months and having problems now. Service keeps being circle with line thru it, when u try to make a call it would say "cannot connect to network or registered on network", dbm was -113(usually -100-115), and asu was 0, when service cuts off, keeps finding service then loses it all day, finds it, then make few calls, and loses it, keeps searching for it. Would flashing OK3 firmware solve it? Maybe OTA went wrong? Idk...or maybe go back to a stable rom 4.4.2?
Is it possible the sim reader is damaged?
audit13 said:
Is it possible the sim reader is damaged?
Click to expand...
Click to collapse
Not sure how it could have been damaged, it was always in a case.(guess i saw a video where a guy said they sometimes go bad on gs4's) Phone already been used for pretty good 1.5-2yrs. Phone freezing up, etc would result in a bad sim reader? Anyway to test that it really is a bad sim reader?(if it did go bad)
Was the sim card used with a sim adapter?
I suggested the possibility of a damaged SIM card reader because of the "sim removed" error message.
audit13 said:
Was the sim card used with a sim adapter?
I suggested the possibility of a damaged SIM card reader because of the "sim removed" error message.
Click to expand...
Click to collapse
The previous sim that was origionally used in GS4, was used with sim adapter in an older phone that needed a standard sim, so this micro sim was was in adapter in an older phone, worked perfectly fine on Gs4(no sim adapter, just the micro sim), i even got a new sim card off ebay and changed over my number to new sim, and still phone is freezing up on calls, using it normally now, the signal would find the Carrier, then would lose it so many times, then tries to find it, then loses thru out the day, it's annoying as hell. Never had the problem of losing signal, having out of service sign(circle with line thru it), had good service everywhere till now. I even did a factory reset, started up phone up new, still problems with "sim removed" device needs to restart time to time, losing and catching signal a lot, or no service. Anyway to test/find out it really is a bad sim card reader? Just don't want to do 100's of things and it's not it. Phone it used for work ofc. Let me know if i should try anything, before buying a sim card reader, if it really is the problem.
How is the sd card reader? Both readers come as a single unit and they are not too expensive on eBay.
audit13 said:
How is the sd card reader? Both readers come as a single unit and they are not too expensive on eBay.
Click to expand...
Click to collapse
Not really sure, how the sd card reader is...Haven't really used it, as i didnt really need it. I could try and get back to you on that. Yeah, i checked on ebay, they r like 5$ or so, but still the hassle of replacing it, and it's not it. I'll get back to you how sd card works...etc.
Edit: Just tested my brothers Sd card with tons of pictures and videos on it. Put it in my phone, can easily look thru pictures and videos, unmounted couple times, put it in, works fine without any problems. Any ideas?
Also read online about sim error problem, and lots of people are saying it could be a hardware problem, and need to apply pressure to the ribbon of the sd/sim card.
Phone is working fine without the simcard inside, good bars, sometimes it goes low/no bars, or out of service, but still less then it is with a sim inside for some reason.
Den Den said:
Not sure what happened, but I've been using my S4 good. Out of no where it started acting up, freezing on me, etc. It's on latest firmware, 4.4.4 OK3. When i look under about phone, and check "service state", it would randomly say, "in service" then "radio off", "out of service" then go back to "in service". Also had/have a problem (haven't tested it for a good while yet, had old sim in and it gave problems, now using new sim, still did it one time atm.) with the phone saying "sim removed" or etc, like it cant find a sim? (weird part is my old sim works fine with other phones, my phone kept losing sim, sim no found, etc)
Weird, never had it happen, bars would go from 2 to 4-5, then drop to 1-3, or to 0 and go out of service. I did factory reset, but ofc it only went back to OK3 stock, tried to use previous modem that worked for me before problems started happening like NK2 modem, nope...still problems, so I flashed OK3 back for now. If i have good bars, and turn on mobile data, it would go out of service completely until i shut it off, cant use my mobile data. Anyone know what's the problem? Phone right now running with minimal apps installed, if you need more information, just ask. Thank you! in advance.
Click to expand...
Click to collapse
This is a known issue with the S4. Mine did the exact same thing. I have researched this and tried every fix under the sun, and nothing worked. I even bought a new sim card tray and replaced it. Nothing worked, and I babied this phone. My wife and daughter also have the S4 the same age and theirs are fine. I gave up and bought a new phone. Wish I could give you better news.
vasolini said:
This is a known issue with the S4. Mine did the exact same thing. I have researched this and tried every fix under the sun, and nothing worked. I even bought a new sim card tray and replaced it. Nothing worked, and I babied this phone. My wife and daughter also have the S4 the same age and theirs are fine. I gave up and bought a new phone. Wish I could give you better news.
Click to expand...
Click to collapse
So you pretty much saying it's a hardware issue and nothing can be done to solve it? Thought maybe flashing older firmware or something might solve it, perhaps a hiccup in OTA update or the latest patch that could've caused it. Kinda sad to just throw it away when it was working soo good.... =/
OK, one question? How is the inside of your phone that damaged and beat up? Jeez man, take better care of that thing.
Sent from my SGH-M919 using XDA Free mobile app
Den Den said:
So you pretty much saying it's a hardware issue and nothing can be done to solve it? Thought maybe flashing older firmware or something might solve it, perhaps a hiccup in OTA update or the latest patch that could've caused it. Kinda sad to just throw it away when it was working soo good.... =/
Click to expand...
Click to collapse
It is sad. And if you google the problem, you'll see a lot of S4 owners were mad that Samsung doesn't acknowledge the issue. I think somewhere on this site you'll find this subject covered in full. Some of the fixes work for a short time, but ultimately it is a hardware problem. Some think it's the NFC chip that is right under the tray (supposedly) that heats things up and causes the malfunction. Whatever it is, it has turned my S4 into a infrared remote for my TV, a Chrome caster for Netflix and Hulu, and an iPod Touch!
vasolini said:
It is sad. And if you google the problem, you'll see a lot of S4 owners were mad that Samsung doesn't acknowledge the issue. I think somewhere on this site you'll find this subject covered in full. Some of the fixes work for a short time, but ultimately it is a hardware problem. Some think it's the NFC chip that is right under the tray (supposedly) that heats things up and causes the malfunction. Whatever it is, it has turned my S4 into a infrared remote for my TV, a Chrome caster for Netflix and Hulu, and an iPod Touch!
Click to expand...
Click to collapse
Rofl....At least you're still putting it to a good use It was a pretty good phone too rofl. Have you tried everything from putting a piece of foam(ear plug) over the ribbon for the sd/sim that lots of people talked about, etc? I guess if there is no real solution, I'll get get a new phone, prolly an iphone or w.e., had an eye on Gs6 Active cuz of long battery, durable, dust/water proof, etc, Gs6 is nice too but I'm in construction, and it's always in my pocket, need something that can last, and you know, keep a good charge while using everyday use like gps, listening to music, etc. What did you go for after your Gs4 stopped on you?
Den Den said:
Have you tried everything from putting a piece of foam(ear plug) over the ribbon for the sd/sim that lots of people talked about, etc? What did you go for after your Gs4 stopped on you?
Click to expand...
Click to collapse
Yes sir, tried them all!
I like a large screen, The S4 was the first phone I owned that had a screen larger than 4". So, I had to go even larger now. I picked up an Nexus 6 when they dropped the price after the 6P came out. My wife and daughter still have their S4's, so I keep up with the latest here for them.
damn shame... i just dropped to 4.4.4 with the NH7 kernal and modem set... still nada. I had a bit of luck with the separating the right side of the phone trick for a bit, but even that doesnt work anymore... I have a note 3 that im using for a daily driver... but i really find its too large for my taste. The s4 was pretty close to the perfect size for me. Prob gonna scoop up an S6 in a couple weeks. Ill keep it around as desk clock prob and a back up for when i drop and smash the s6 to pieces. I swear the wifi and bt were working till i installed the JDCTeam MM build back in december i think. Which made me think it was software related. Ever since then its been doneski... But tbh at this point, everythings pointing to hw issues...
this $#!T is weird...
I admit defeat...
Well, looks like i kept getting the stupid sim card removed often even with w.e solutions i tried to use. Then out of nowhere my usb port stopped working altogether(cant charge my battery now lol). I give up, don't want to waste money into usb port, then something else falls apart rofl. My other Gs4 also worked for 2.5yrs or so, and died. R.I.P Galaxy S4's lol. Don't think they were built to last.

Another attempt to bring Note 4 Back to life (ATT - Unlocked after contract was over)

So experts,
Currently I am on S7 but I do miss my Note 4.
After Marshmallow update it started lagging, shutting off etc.. all known problems. To fix it I downloaded wake lock app and it worked fine but drained battery a lot.
I tried to flash it through odin etc... (not a technical guy I am, followed instruction from one of the threads on this forum).. took all the files on SD Card and after that phone never turned on.
It does not charge, no LED lights when plugged in, none of the buttons are responsive. I have tried everything like new charger, usb cable, PC, new batteries etc...
1) Do you guys think It's hardware problem?
If No then,
2) Is it possible to fix it and how?
Please note: Phone does not turn on or recognized by PC. If it is just software problem then I am determined to fix it. I may need instruction for even very simple steps.
Thanks in advance to all!
Bump....
Anyone?
Sounds VERY similar to the problems I and others have had with hardware. I sent mine into repair, and for a flat $74 fee, Samsung reported errors with the charging circuit, main board, camera, etc. They replaced darn near everything on that phone, all for $74... Well worth it, in my estimation. Phone still performs better than today's $400 phones... Call samsung and they'll set you up. Had the phone back in under 10 days.
Shanghai.Knight said:
Sounds VERY similar to the problems I and others have had with hardware. I sent mine into repair, and for a flat $74 fee, Samsung reported errors with the charging circuit, main board, camera, etc. They replaced darn near everything on that phone, all for $74... Well worth it, in my estimation. Phone still performs better than today's $400 phones... Call samsung and they'll set you up. Had the phone back in under 10 days.
Click to expand...
Click to collapse
Oh ok. I better do that if it is getting resolved in $74. For some reason I am not able to adjust to Galaxy s7, been on it for 6 months now I guess.
I switched to cricket several months back, and have had relatively few issues until I downloaded an ad blocker. then I started having the freezing rebooting stuttering ect.
I tried to do a factory reset, and It got into a boot loop. Somehow I managed to get it booted properly clearing the cache.
I don't know why But it is almost like I somehow got new features after wiping. With s note, and a popup hitting the home button.
However
the freezing and reboot issues are still occurring. I had none of this till I downloaded the ad blocker.
Its currently on 6.0.1 baseband n910aucs2epk2 kernel 3.10.40-8932341 Build no mmb29m.n910aucs2epk2
can I try reinstalling the update, I haven't had one since switching to cricket. I assume I would have to instal it through sd card.
And When the second poster said to contact samsung for repair. Will they fix it if you aren't the original owner?
And specifically who am I looking to contact within samsung?
thanks
q_werty said:
I switched to cricket several months back, and have had relatively few issues until I downloaded an ad blocker. then I started having the freezing rebooting stuttering ect.
I tried to do a factory reset, and It got into a boot loop. Somehow I managed to get it booted properly clearing the cache.
I don't know why But it is almost like I somehow got new features after wiping. With s note, and a popup hitting the home button.
However
the freezing and reboot issues are still occurring. I had none of this till I downloaded the ad blocker.
Its currently on 6.0.1 baseband n910aucs2epk2 kernel 3.10.40-8932341 Build no mmb29m.n910aucs2epk2
can I try reinstalling the update, I haven't had one since switching to cricket. I assume I would have to instal it through sd card.
And When the second poster said to contact samsung for repair. Will they fix it if you aren't the original owner?
And specifically who am I looking to contact within samsung?
thanks
Click to expand...
Click to collapse
Don't know all the answers but I did contact Samsung. They have walk - in centers, just google it, contact the one which is near to you. You can either ship the phone to them or just walk in. I have not confirmed about the cost of repair yet!
q_werty said:
I switched to cricket several months back, and have had relatively few issues until I downloaded an ad blocker. then I started having the freezing rebooting stuttering ect.
I tried to do a factory reset, and It got into a boot loop. Somehow I managed to get it booted properly clearing the cache.
I don't know why But it is almost like I somehow got new features after wiping. With s note, and a popup hitting the home button.
However
the freezing and reboot issues are still occurring. I had none of this till I downloaded the ad blocker.
Its currently on 6.0.1 baseband n910aucs2epk2 kernel 3.10.40-8932341 Build no mmb29m.n910aucs2epk2
can I try reinstalling the update, I haven't had one since switching to cricket. I assume I would have to instal it through sd card.
And When the second poster said to contact samsung for repair. Will they fix it if you aren't the original owner?
And specifically who am I looking to contact within samsung?
thanks
Click to expand...
Click to collapse
Had word with Samsung repair and they said the max they charge is $199. Anything more than that is beyond economical value so they don't suggest to do it. visitng them this Saturday. Will update.
Shanghai.Knight said:
Sounds VERY similar to the problems I and others have had with hardware. I sent mine into repair, and for a flat $74 fee, Samsung reported errors with the charging circuit, main board, camera, etc. They replaced darn near everything on that phone, all for $74... Well worth it, in my estimation. Phone still performs better than today's $400 phones... Call samsung and they'll set you up. Had the phone back in under 10 days.
Click to expand...
Click to collapse
I visited Samsung walk in center today. In my case they refused to repair it saying that the issue is Motherboard (without even checking, but he seemed vary confident) and the repair cost is more than the price of new phone as of now. I tried to convince him to check at least. Disappointed I am, honestly! but this visit was like final nail in the coffin.
How did you convince them to do it all for just $74?
Call Samsung customer service, they've been great to me.
+1 800-726-7864
Shanghai.Knight said:
Sounds VERY similar to the problems I and others have had with hardware. I sent mine into repair, and for a flat $74 fee, Samsung reported errors with the charging circuit, main board, camera, etc. They replaced darn near everything on that phone, all for $74... Well worth it, in my estimation. Phone still performs better than today's $400 phones... Call samsung and they'll set you up. Had the phone back in under 10 days.
Click to expand...
Click to collapse
Samsung did fix it for $70. Phone looks fresh and new now! Great service. Thanks for your suggestion!!
Now I am confused between s7 and note 4. S7 has good features like finger print (very accurate) and samsung pay (brilliant) which is missing from Note4. But I may still switch to Note 4.
q_werty said:
I switched to cricket several months back, and have had relatively few issues until I downloaded an ad blocker. then I started having the freezing rebooting stuttering ect.
I tried to do a factory reset, and It got into a boot loop. Somehow I managed to get it booted properly clearing the cache.
I don't know why But it is almost like I somehow got new features after wiping. With s note, and a popup hitting the home button.
However
the freezing and reboot issues are still occurring. I had none of this till I downloaded the ad blocker.
Its currently on 6.0.1 baseband n910aucs2epk2 kernel 3.10.40-8932341 Build no mmb29m.n910aucs2epk2
can I try reinstalling the update, I haven't had one since switching to cricket. I assume I would have to instal it through sd card.
And When the second poster said to contact samsung for repair. Will they fix it if you aren't the original owner?
And specifically who am I looking to contact within samsung?
thanks
Click to expand...
Click to collapse
Call Samsung customer care instead of visiting the walk in center.

S9 plus, update now stops dual sim with memory card all working at same time!!

Hello, I've had a film connector extension thing that allows me to use two sims (one outside the phone via this film connector) and the memory card all together at the same time. Just now I plugged my S9 plus into my PC to back up to Smart Switch and it said there is an update, I duly accepted and it took approx 30 mins+ to do this update so its a big one. However as it rebooted after the update, it came up with message
'Sim card tray slot problem....There seems to be something in your SIM card tray slot that doesn't belong there, Check it and try again.'
Up to the update everything was working well with all three in place together. Now, no matter how many times I re-position it or even replace the film connector with another one, it just says same error message. If I remove the film connector and either use two sims alone or one sim and one memory card, it works fine.
Somehow it detects (perhaps via an extra voltage drop or something) that all three are in there and stops phone being used from pin screen at point of rebooting!.. Very upset with this latest hassle as I was just about beginning to get on with the phone after call recording saga.
S9 Plus , Dual sim version, GF965FXXU1BRF8
got any solutions?
I hope someone comes up with a solution as I have had to remove my memory card for now
Code Breaker said:
I hope someone comes up with a solution as I have had to remove my memory card for now
Click to expand...
Click to collapse
Well flashing back to the previous firmware should work, but obviously Samsung don't want this done so you'd be stuck with that firmware forever most likely
*Detection* said:
Well flashing back to the previous firmware should work, but obviously Samsung don't want this done so you'd be stuck with that firmware forever most likely
Click to expand...
Click to collapse
honestly if I have to stuck to that firmware i'd really wouldn't care
the pointis that: will I lose my warranty as it will be considered as rooted?
Today, after I did the last update on my S9, I faced the same issue and it's frustrating !
"Sim card tray slot problem....There seems to be something in your SIM card tray slot that doesn't belong there, Check it and try again"
I had to loose my microSD, hopefuly some kind of fix or workaround emerge !
Donnie87 said:
honestly if I have to stuck to that firmware i'd really wouldn't care
the pointis that: will I lose my warranty as it will be considered as rooted?
Click to expand...
Click to collapse
No, flashing stock is fine, only flashing custom will trip KNOX and void warranty etc
Samsung - IT IS NON-SENSE
DEAR SAMSUNG, WE AS SO FAR LOYAL USERS WILL ABANDON THE BRAND IF THIS IS AN INTENTION OF CORPORATE POLICIES OF SAMSUNG. 2 SIMS and MICRO SD CARD WAS ESSENTIAL FOR MY PURCHASE DECISION.
ALSO, EVERYONE WILL BE ENCOURAGED TO EXPRESS EXTREME DISAPPOINTMENT WITH YOUR POLICIES.
SUGGESTION TO CHINESE MANUFACTURERS, LEARN THE LESSON AND MAKE PROPER DECISION.
SAMSUNG IF YOU DO NOT LISTEN TO YOUR CUSTOMERS, YOUR SALES WILL SINK.
Smithino said:
DEAR SAMSUNG, WE AS SO FAR LOYAL USERS WILL ABANDON THE BRAND IF THIS IS AN INTENTION OF CORPORATE POLICIES OF SAMSUNG. 2 SIMS and MICRO SD CARD WAS ESSENTIAL FOR MY PURCHASE DECISION.
ALSO, EVERYONE WILL BE ENCOURAGED TO EXPRESS EXTREME DISAPPOINTMENT WITH YOUR POLICIES.
SUGGESTION TO CHINESE MANUFACTURERS, LEARN THE LESSON AND MAKE PROPER DECISION.
SAMSUNG IF YOU DO NOT LISTEN TO YOUR CUSTOMERS, YOUR SALES WILL SINK.
Click to expand...
Click to collapse
This is not a samsung forum
*Detection* said:
This is not a samsung forum
Click to expand...
Click to collapse
Thank you for reminder.
Problem to Samsung phone owners may be monitored also by Samsung, hopefully.
Great forum, hope no one truly insulted.
Smithino said:
Problem to Samsung phone owners may be monitored also by Samsung, hopefully.
Click to expand...
Click to collapse
Definitely not, and you're lucky if they even reply to you on social media
Samsung don't care if you stop buying their products, they know they make the best hardware even if their software sucks, people will keep buying Samsung, same with Apple, stupid prices for low spec hardware and locked down software but people buy it because it's shiny
Raised ask in modules section how to overcome this.
Cross linking:
https://forum.xda-developers.com/galaxy-s9/themes/sim-card-tray-slot-problem-to-sim-card-t3822368
same issue with the note 8, cannot use 2 sims+ the memory card.. if any solution found please update
Agree 100%
any solution

Question problem with "sd card removed unsafely" notification

hello, can you guys help with this issue? looks like it is not just an A72 problem, but also on other models.
the notification is very frequent, and happens even while the phone is on standby.
what i tried so far
a 128gb sandisk extreme pro (old phone)
a 64gb sandisk extreme (gopro and camera)
a 64gb sandisk extreme (brand new)
a 32gb samsung evo plus
also
restarting the phone
unmounting the card and restarting the phone
physically removing and card from the phone and putting it back with phone shut off
removing the card and error checking it (in windows, using a card reader) then formatting it
formatting again on the phone
getting into the recovery mode and wiping the dalvik cache
full/factory reset
thread with other experiences here:
An SD card was removed unsafely. To prevent your phone from restarting... notification
Ever since the big update to Android 11 / One UI 3 I've been getting the "An SD card was removed unsafely. To prevent your phone from restarting unexpectedly, save unsaved data and restart your phone" notification, many times a day. After the update and prior to having this error, I have not...
eu.community.samsung.com
Receiving the same notification with Samsung Evo 128 GB. The only solution I see as of now is to report the issue in Samsung Members and wait for a bug-fix.
alexander_sirakov said:
Receiving the same notification with Samsung Evo 128 GB. The only solution I see as of now is to report the issue in Samsung Members and wait for a bug-fix.
Click to expand...
Click to collapse
Thanks, After doing 2 reports they told me to get my phone checked at a local samsung service. Seems like they are denying that it is a software issue. I really hope everyone reports it because it doesen't look an hardware issue to me, and I have difficulty on sending it to a local service...
edit. they are DEFINITELY asking me to look for hardware issue...
I have never gotten this notification on my A71 and A72, and I'm using an samsung evo.
Be 100% sure, that it's not hardware fault, before assuming it's the software. Is the SD card really locked in the tray? It shouldn't fall out when rotating the tray upside down. And there should be no dust in the tray also.
The golden connectors on the sd card needs to be clean too, make sure there is no fat/dirt on the golden connectors.
SkylinesHD said:
I have never gotten this notification on my A71 and A72, and I'm using an samsung evo.
Be 100% sure, that it's not hardware fault, before assuming it's the software. Is the SD card really locked in the tray? It shouldn't fall out when rotating the tray upside down. And there should be no dust in the tray also.
The golden connectors on the sd card needs to be clean too, make sure there is no fat/dirt on the golden connectors.
Click to expand...
Click to collapse
I assured all that. I even cleaned one of the cards with a rubber then gently rubbed with a clean pieceyof cloth. Today I'm getting a replacement and I will try that. It seems weird that other people around the world are having the same issue after Android 11 update.
The same error here, on a A72. I will wait for an update from Samsung and report it as well.
Same error here on the A72. I have a 512GB Samsung Evo Select (purchased directly from Amazon a couple of months ago) and it was working perfectly fine in my S20 FE but when I put it in the A72 it started giving me the error messages, even when I'm not accessing the SD card. So annoying. I'm convinced it's a software bug. There's a few with this phone. Updated it yesterday and on 30x zoom it actually saves the photo as if it were taken on 20x zoom, so the framing is way off.
heian12 said:
The same error here, on a A72. I will wait for an update from Samsung and report it as well.
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Click to collapse
for some reason the new unit didn't have the problem.. BUT it is under repair now since it had stuttering while recording. it also had a bad vibration motor (looks like they are not replacing that...) they are replacing the motherboard so who knows.. i think i'm gonna ask another replacement after the "repair"(they couldn't even reproduce the issue and they are changinh the mobo just because...) seems like quality control on samsung side is really poor. at least on middle range phones.
Do a low level format with a 3rd party app (not Windows) on the card.
Let the phone then format it.
Then load the data to the card while in the phone.
I would say if it still does it after that it's the phone ☠firmware☠
I don't update firmware if my OS is running fast and stable (hint)... and don't have any issues
Still happily running Pie...
blackhawk said:
Do a low level format with a 3rd party app (not Windows) on the card.
Let the phone then format it.
Then load the data to the card while in the phone.
I would say if it still does it after that it's the phone ☠firmware☠
I don't update firmware if my OS is running fast and stable (hint)... and don't have any issues
Still happily running Pie...
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i did that many times. one a72 had the problem, another not. but now i'm having the mobo replaced, so who knows... the same sd cards working perfectly fine on one and giving back the error on the other one... many other users are reporting the problem on the official forum for a72 and a52... never updated anything, came like this right out of the box
mghire said:
i did that many times. one a72 had the problem, another not. but now i'm having the mobo replaced, so who knows... the same sd cards working perfectly fine on one and giving back the error on the other one... many other users are reporting the problem on the official forum for a72 and a52... never updated anything, came like this right out of the box
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That's sounds very aggravating.
Hope the new mobo fixes the issue.
blackhawk said:
That's sounds very aggravating.
Hope the new mobo fixes the issue.
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Click to collapse
guys.. this is incredible... i went to samsung local service and they replaced the motherboard because i had an issue with the video stuttering while recording (NOT the sd removed issue)
guess what? after the motherboard was replaced i started getting the sd removed notification! i think there is a big flaw in the manufacturing process and it may be an hardware problem... i'm trying to get a THIRD unit and see what happens... i really don't know anymore...
update
for some reason i stopped getting the message. on the repaired phone and on the new one. may be the april update, or not (on the official forum other people with the same update keeps getting the error) but at least for me this is fixed (the phone has other issues tho...)
Having the same issues with an A52 5G.
See:
SD Card Issues
Well just picked up my new A52 5G really enjoyed it at first but now my SD card keeps getting unmounted every time I restart the phone. ( The best part about this is the SD cards are made by Samsung tried 2 different ones both are 128G) (SAMSUNG...
forum.xda-developers.com
After the last update i didnt get the notification again, im using sandisk ultra 64gb
I haven't seen this message for some time now, and for a reason I didn't want to bring it up
Hope they have solved it with an update, but it would be honest and brave if they had admitted there were issues.
Just ignoring the many complaint in Samsung Forum is not a good thing to do.
To ALL here...I too have been getting the same message with my new A72 & the unseated SD card - multiple times throughout the day, to the point I have to carry the opening pin with me. I've only had it 5 days now.
The problem is the flimsy cheap plastic tray - it's not a software problem folks.
I have found just pushing the tray in unseats the SD card.
I've also experimented with flexing the tray slightly verses just pushing it straight in...no difference - the top of the SD is unseated no matter how I push it in. Holding the SD doesn't help either
It must be constantly checked as I push it in slowly, checking & rechecking the SD. I have noticed it is constantly unseated all the way in. Once I get the tray carefully to that last point where it's mostly inside, I push it in quickly & restart the phone...it may take a while but invariably I get the dreaded message again...& for seemingly no reason - I havent dropped it but maybe it's just a vibration it doesn't like, like putting it down a bit roughly!
I'm taking it to my local samsung store today to see what they have to say.
Not good enough. We need a stable non flexible tray... full stop!!! I'll post again when I talk to them...
ManyFeathers said:
To ALL here...I too have been getting the same message with my new A72 & the unseated SD card - multiple times throughout the day, to the point I have to carry the opening pin with me. I've only had it 5 days now.
The problem is the flimsy cheap plastic tray - it's not a software problem folks.
I have found just pushing the tray in unseats the SD card.
I've also experimented with flexing the tray slightly verses just pushing it straight in...no difference - the top of the SD is unseated no matter how I push it in. Holding the SD doesn't help either
It must be constantly checked as I push it in slowly, checking & rechecking the SD. I have noticed it is constantly unseated all the way in. Once I get the tray carefully to that last point where it's mostly inside, I push it in quickly & restart the phone...it may take a while but invariably I get the dreaded message again...& for seemingly no reason - I havent dropped it but maybe it's just a vibration it doesn't like, like putting it down a bit roughly!
I'm taking it to my local samsung store today to see what they have to say.
Not good enough. We need a stable non flexible tray... full stop!!! I'll post again when I talk to them...
Click to expand...
Click to collapse
Try using a spacer like thin cut pieces of tape under or on the card. Holder or card may be out of specs...
As per my post last night the samsung store guys were surprised by the issue.
That did suggest sending the phone to samsung for analysis & then if the tech says it is a flaw I take it to the seller for "repair"
I doubt samsung will replace the tray with a better one though & frankly don't want to give my phone & all its data up...
I'm going to try taping the SD in place with a clear 'sticker' & see it that works!

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