Hi Guys,
i bought a Fire TV today and i think i already ****ed up.
I unpacked it, plugged everything in and got no signal on my TV. I saw that the remote was working since the light on the AFTV responded to my inputs. Tried changing channels on my TV but nothing worked. Then i figured to restart the AFTV and see again. Did that 2 or 3 times and nothing.
Turns out the HDMI cable wasn't fully plugged in. Stupid i know, but happens i guess.
So now i got the signal and the AFTV said the update failed and it should restart in a few minutes. OMG i think i unplugged it while it updated? Oh god no.
It never did restart on its own. I waited at least 15 min. Then i unplugged it again like the screen said and now it is stuck in the boot animation logo. 45 min in and nothing happens.
So i think i bricked my brand new AFTV. Is there anything i can do or do i have to send it back. Cant reach amazon support and support page says nothing about this. I m so mad right now.
Plugged in a usb keyboard and got into recovery mode. Recovery mode says the device will reboot in a "few minutes". It doesn't. I'm stuck.
CaptainFlakes said:
Plugged in a usb keyboard and got into recovery mode. Recovery mode says the device will reboot in a "few minutes". It doesn't. I'm stuck.
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I think if you hit escape or something you should be able to get to the recovery menu. You could try doing a factory reset.
No i can't do anything in the amazon recovery. It just says the AFTV will restart. But it doesn't.
Why don't you just phone Amazon? They are usually VERY helpful and will help you out
Arkadian1 said:
Why don't you just phone Amazon? They are usually VERY helpful and will help you out
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Yeah they did. They send me replacement. Just hoped to avoid that. But there seems no way to properly reset the device.
Thx for the help guys.
CaptainFlakes said:
Yeah they did. They send me replacement. Just hoped to avoid that. But there seems no way to properly reset the device.
Thx for the help guys.
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Click to collapse
That's best I don't work for Amazon, but I can't deny that their customer service is second to none!
Useful to know, though... never unplug a Fire TV when it is updating
I did it once with an iPad... I managed to sort it out, but it wasn't the easiest thing in the world to accomplish.
hi i got fire tv stick from ebay over month ago it was fine just 3 days befor its stop working dont no whats wrong soon i change my tv to hdmi setting i can only see fire stick starting logo and then after that amazon logo on tv screen its like screensaver both logos r keep coming and going cant do anything with remort plz any advise
sharma1 said:
hi i got fire tv stick from ebay over month ago it was fine just 3 days befor its stop working dont no whats wrong soon i change my tv to hdmi setting i can only see fire stick starting logo and then after that amazon logo on tv screen its like screensaver both logos r keep coming and going cant do anything with remort plz any advise
Click to expand...
Click to collapse
Seems like it's probably bricked? Maybe you could try a hard reset (hold the middle select button & the play/pause down for about 6 seconds then If it boots normal again maybe do a factory reset from the settings screen (maybe this could solve your problem?), there is also a way to do a factory reset via the remote (Google it). If not you may have to get your self another one?
On a different note at the moment the AFTV2 box is on sale on Amazon for £65 which is a deal & can be rooted too If desired?
Hope this helps If so press that thanks button
Have a Fire TV 1 that has been bricked for awhile now and noticed something that may mean something and may not. Anyway the fire tv will power on but there is no display from HDMI to tv not even white amazon logo, nothing. What is interesting is that it will temporarily connect to USB....It will connect then quickly disconnect when I attach a usb a to a cable? Is there any way to get it to hold that connection? Also does that even mean anything that it will temporarily connect? When it connects it shows as Fire TV device. Since it seems to be nothing more than a paperweight at the moment I'm willing to try anything especially since I have another Fire TV 1 and a Fire TV 2. I think it got bricked when we had a power outage. It may have been in the middle of an update since it was not rooted.
Any suggestions at all would be appreciated
dk1keith said:
Have a Fire TV 1 that has been bricked for awhile now and noticed something that may mean something and may not. Anyway the fire tv will power on but there is no display from HDMI to tv not even white amazon logo, nothing. What is interesting is that it will temporarily connect to USB....It will connect then quickly disconnect when I attach a usb a to a cable? Is there any way to get it to hold that connection? Also does that even mean anything that it will temporarily connect? When it connects it shows as Fire TV device. Since it seems to be nothing more than a paperweight at the moment I'm willing to try anything especially since I have another Fire TV 1 and a Fire TV 2. I think it got bricked when we had a power outage. It may have been in the middle of an update since it was not rooted.
Any suggestions at all would be appreciated
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It is no way back in without recovery being install and as your unit was not rooted recovery had not been installed for sure.
Just buy a new one at Walmart put the old one in the box and return it
Sorry for the dramatic title but im all out of guess, i'm trying to fix a bootloop issue on a friend's tv (Boots up and gets stuck on the Android logo). from what i gathered it sounds like he turn the TV off because an update got stuck. i have googled most the day and the general info is to hold down Power+volume down(I have tried power + all the buttons on the side of the TV. it is a local brand here in South Africa called AIM so i guess its not well documented internationally, i have attached the only relevan information the TV has. is there a generic tool that can be used? TIA
DM in Telegram: @NVDev9.
Hello I am in the same case
boot loop on TV Sogo ss-4563 ANDROID 7.1.1.
I do not know the combination with the remote control to switch to recovery mode
I specify that the TV is piloted only by the remote control. Only the power button on the TV
Thanks in advance
Sure my question is not for here but to ask something. Somebody of you guys to know how to hard reset amazon fire stick 4k max. The stick get start and end up to the logo...no meaning how long I wait, no luck to go trought to the end of the process. The remote command do not work (right cycle and back button) when pressed the two buttons before start up. How to hell to try factory reset without remote and physical buttons on to device . Any advice ?
Same here, after the Saturday update... Sunday booted very slow, Monday evening only LOGO....I spoke with Amazon support and I'm returning it today
Vishnarov said:
Sure my question is not for here but to ask something. Somebody of you guys to know how to hard reset amazon fire stick 4k max. The stick get start and end up to the logo...no meaning how long I wait, no luck to go trought to the end of the process. The remote command do not work (right cycle and back button) when pressed the two buttons before start up. How to hell to try factory reset without remote and physical buttons on to device . Any advice ?
Click to expand...
Click to collapse
Try booting in safe mode
If that doesn't work, you can try to boot into recovery. The Recovery menu exists on the 4K stick and earlier FireTVs, I don't know if it still exists on the 4k Max, but worth a shot.
How to unbrick by entering Recovery Mode and Factory Reset the Amazon Fire TV
If you've managed to brick your Fire TV or for whatever reason are unable to get to the settings menu to perform a factory reset, here is how to enter recovery mode without fully booting into the Fire TV's operating system.
www.aftvnews.com
If neither of those two options work, it's time to use the 1-year warranty and get it replaced.
Both options don't work. Mine is already on the way to Amazon for repair/replacement
Is there a way to fix it without a keyboard? Heard something about ADB and connecting the Firestick to a computer, but it hasn't worked.
User authorization is needed to connect a new device via ADB. If you haven't connected your computer to your FireStick before already, and granted authorization, you won't be able to now, since the authorization screen only shows on your TV after you have already booted up.
There is also no guarantee that the system is booting far enough to start ADB on the FireTV.
Finnzz said:
User authorization is needed to connect a new device via ADB. If you haven't connected your computer to your FireStick before already, and granted authorization, you won't be able to now, since the authorization screen only shows on your TV after you have already booted up.
There is also no guarantee that the system is booting far enough to start ADB on the FireTV.
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That sucks, although understandable. Any other ways to get out of the bootloop or an USB keyboard dongle is needed?
Leshelp said:
That sucks, although understandable. Any other ways to get out of the bootloop or an USB keyboard dongle is needed?
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Click to collapse
Without a keyboard the only way to influence the Stick is with your remote. And all you can do with the remote is initiate a factory reset
Press and hold the Left button, Menu button, and Back button at the same time.
But this only works if you get far enough in the boot process for the remote to connect.
Hello, a while ago a friend gave me a fire tv to see if it could be fixed, the problem is that it doesn't update, I restored it from the factory but it's still the same, any help is welcome
mclarenf195 said:
Hello, a while ago a friend gave me a fire tv to see if it could be fixed, the problem is that it doesn't update, I restored it from the factory but it's still the same, any help is welcome
Click to expand...
Click to collapse
Try a hotspot on the phone and connect the Fire TV stick to the hotspot from the phone. I had the same problem and with hotspot it worked.
Hello, tell me pliz, is there a way to fix this?
after turning it on, it immediately gets into the Recovery mod,
if you connect the keyboard, it only reacts to combinations of 5 buttons which makes the factor default, but just a quick overload and again recover
up and down buttons do not respond, input and remote too,
I tried to connect to AbdLink, it seems like the device is seen but writing unauthorized
does not respond to reboots from the application.
Is there any chance to fix this?
PS. Amazon Fire TV Stick 4K Max was bought in November, nothing was manipulated with it.
anderson_lug said:
View attachment 5810993
Hello, tell me pliz, is there a way to fix this?
after turning it on, it immediately gets into the Recovery mod,
if you connect the keyboard, it only reacts to combinations of 5 buttons which makes the factor default, but just a quick overload and again recover
up and down buttons do not respond, input and remote too,
I tried to connect to AbdLink, it seems like the device is seen but writing unauthorized
does not respond to reboots from the application.
Is there any chance to fix this?
PS. Amazon Fire TV Stick 4K Max was bought in November, nothing was manipulated with it.
Click to expand...
Click to collapse
Hi,
I've had exactly the same screen on boot, find a way to exit and recover my firestick 4K with a keyboard (not wireless connected to USB) and press Alt + Print Screen + c (not "i" as i see everywhere), depending on keyboard layout you'll have to press Fn for Print Screen.
Successfully restarted my stick without loosing any data or app.
Hope it will help ;-)