4glte - Asus ZenFone 3 Deluxe Questions & Answers

I have the Asus Zenfone 3 deluxe zs570kl with MetroPCS as the carrier. For some reason this phone is not showing 4g lte, only shows 4g/4g+. I checked with Asus and this phone is a 4glte device. I checked ALL settings and double checked with carrier and everything is on point. I finally did a phone reset. No im a newbie so b gentle. I did the phone reset that is in settings. Is that the same as hard reset. Anyways can someone please tell me y this phone isn't displaying 4glte. Sincerely Thank You.......

https://en.m.wikipedia.org/wiki/MetroPCS
There is a line saying MetroPCS is using T-mobile lte networks, I am not from the us but you probably configured the device to favor networks by MetroPCS over lte networks by T-mobile... its probably even default configuration... you should research on data roaming configuration

https://www.metropcs.com/content/me...ermsconditionsdetails.network-disclosure.html
I am on metro to and worried when this happened to me. I checked the speeds of my phone and to my surprise, I was still hitting the same 100mbps download and 30mbps upload on my phone even though it displayed 4G+ instead of LTE.

Pretty sure 4G/4G+ means it's LTE. Otherwise, it'll say H.

Different countries say different things...
LTE and 4G are the same, might just use different bands per countrey...

Related

[q] lumia 900 bell canada lte

Hi Everyone,
I wanted to find out oif any LUMIA 900 users in BELL are able to see LTE.
I bought the LUMIA 900 from ROGERS Friday afternoon and Saturday I paid 16$ to unlock code.
I went to bell and change the SIM card to be LTE supported. (I had a iPhone 3GS)
I successfully unlocked the phone an put the new card in,BUT I RARELY see LTE.
I mostly (95%) see 3G and YES I looked at the BELL LTE Map in their website. Even though I am currently located (work) within the area I never see LTE.
I called BELL Canada and they havent been able to give me much information.
Setting on my phone are:
Active Network: Bell
Data Connection: ON
Data Roaming Option: Roam
Hieghest Connection Speed: 4G
Network Selection: Automatic
APN: pda.bell.ca
User Name : Left empty
PAssword: Left Empty
Proxy Server: Left Empty
Proxy Port: LEft Empty
Any other Lumia Users with Bell Canada???
Your help is much appreciated.
You must call
Hi,
I had a similar problem with my Ipad 4G but i found the solution. You must call bell at *611 and get thru to tech support! Once you are thru tell them that you have an LTE capable phone and get them to add LTE Provisioning to your account. After they do that restart your phone and LTE should work. (It may take a while to connect to the LTE network)
LumiaBell said:
Hi Everyone,
I wanted to find out oif any LUMIA 900 users in BELL are able to see LTE.
I bought the LUMIA 900 from ROGERS Friday afternoon and Saturday I paid 16$ to unlock code.
I went to bell and change the SIM card to be LTE supported. (I had a iPhone 3GS)
I successfully unlocked the phone an put the new card in,BUT I RARELY see LTE.
I mostly (95%) see 3G and YES I looked at the BELL LTE Map in their website. Even though I am currently located (work) within the area I never see LTE.
I called BELL Canada and they havent been able to give me much information.
Setting on my phone are:
Active Network: Bell
Data Connection: ON
Data Roaming Option: Roam
Hieghest Connection Speed: 4G
Network Selection: Automatic
APN: pda.bell.ca
User Name : Left empty
PAssword: Left Empty
Proxy Server: Left Empty
Proxy Port: LEft Empty
Any other Lumia Users with Bell Canada???
Your help is much appreciated.
Click to expand...
Click to collapse
Bell LTE is crap. Alot of areas marked on the coverage map for LTE dont work. Travel around the city and see if it works in other areas. For example, Keele and Steeles area in Toronto (not sure where you are) is LTE and I get my LTE signal there. If you still dont then try the above post.
Similar situation here with Telus sim. I get LTE but much more often phone sticks to 4G. In most cases i see only one bar signal. There however have been places where I get 2 or even 3 bars (woodbine and hwy7) only once I have seen 5 full bars of LTE - in the Weston Rd & HWY7 area.
I haven't called Telus about provisioning, all I did is to swap my SIM for a V3 LTE one.
What website did you use to unlock your Rogers Lumia? Thanks.
KQ17 said:
What website did you use to unlock your Rogers Lumia? Thanks.
Click to expand...
Click to collapse
Cellunlocker.net.
Sent from my DROID2 Global using Tapatalk 2
They weren't able to unlock mine :/
KQ17 said:
They weren't able to unlock mine :/
Click to expand...
Click to collapse
Was yours Rogers too or AT&T?
Similiar situation here. Except I'm using the Titan 2 unlocked on Telus. They share the same networks at Bell from my understanding and same for LTE. I popped in my LTE enabled sim and so far I have yet to see LTE appear on my screen. I live 3 min Yonge/Dundas and work at Yonge/King and have never once seen LTE appear. You'd think being in the heart of the city you'd have LTE 95% of the time but so far nothing.
I tested download speeds and so far best I was able to get from Telus was about 5mb/sec. Not this 21mb/sec that LTE promises. Even on wi-fi at home with the top Rogers high speed plan I only got 9mb/sec.
Did you get the LTE provisioning?
pistol44 said:
Similiar situation here. Except I'm using the Titan 2 unlocked on Telus. They share the same networks at Bell from my understanding and same for LTE. I popped in my LTE enabled sim and so far I have yet to see LTE appear on my screen. I live 3 min Yonge/Dundas and work at Yonge/King and have never once seen LTE appear. You'd think being in the heart of the city you'd have LTE 95% of the time but so far nothing.
I tested download speeds and so far best I was able to get from Telus was about 5mb/sec. Not this 21mb/sec that LTE promises. Even on wi-fi at home with the top Rogers high speed plan I only got 9mb/sec.
Click to expand...
Click to collapse
Hey Pistol44,
The same thing I said above should apply to you! In most cases just getting an LTE sim card is not enough. You must also get you carrier Bell/Telus/Rogers to add LTE provisioning. I work for a company that sells Cell Phones on all the canadian carriers and I see issues like this all the time. A quick call to tech support should fix this!
b_man95 said:
Hey Pistol44,
The same thing I said above should apply to you! In most cases just getting an LTE sim card is not enough. You must also get you carrier Bell/Telus/Rogers to add LTE provisioning. I work for a company that sells Cell Phones on all the canadian carriers and I see issues like this all the time. A quick call to tech support should fix this!
Click to expand...
Click to collapse
I haven't called them for any provisioning. I get LTE on the Lumia but seldom and almost always 1 bar only. Interestingly the same sim placed in unlocked Sierra Wireless AC754, LTE holds consistently. Still 1 bar, but stays.
Sent from my XT860 using Tapatalk 2
b_man95 said:
Hey Pistol44,
The same thing I said above should apply to you! In most cases just getting an LTE sim card is not enough. You must also get you carrier Bell/Telus/Rogers to add LTE provisioning. I work for a company that sells Cell Phones on all the canadian carriers and I see issues like this all the time. A quick call to tech support should fix this!
Click to expand...
Click to collapse
Thanks for the info and I did follow the suggestion. I spoke to Telus support and had a lady guessing all kinds of things for me. Clearly she wasn't familiar with Windows Phones in general. She had me try adding an invalid APN, then turning data on and off. She claimed there was nothing to provision on her end. Eventually I gave up with her and tried a hard reset. But still nothing. I edited my APN last night to isp.telus.com (only added the "i"). No change.
Then by some type of black magic LTE showed up today while I was at work and it stayed on my phone for about 2-3 hours even after I left the office. Well now I'm back at the office and it's on 4G again. Funny how I can be in the same spot where it's LTE one moment then 4G the next.
She probably did something!
pistol44 said:
Thanks for the info and I did follow the suggestion. I spoke to Telus support and had a lady guessing all kinds of things for me. Clearly she wasn't familiar with Windows Phones in general. She had me try adding an invalid APN, then turning data on and off. She claimed there was nothing to provision on her end. Eventually I gave up with her and tried a hard reset. But still nothing. I edited my APN last night to isp.telus.com (only added the "i"). No change.
Then by some type of black magic LTE showed up today while I was at work and it stayed on my phone for about 2-3 hours even after I left the office. Well now I'm back at the office and it's on 4G again. Funny how I can be in the same spot where it's LTE one moment then 4G the next.
Click to expand...
Click to collapse
I would not be surprised if she did something. It usually takes 16 to 25 hours for a provisioning profile to start working. Sometime they do call it something else.
I should also mention since then I've been getting LTE to show up about 75% of the time or more now. Sometimes it goes back to 4G and then I do a soft reset and it goes back to LTE in a few min. Not sure why but that fixes it.

[Q] no 3g in gsm tab

I just bought the tab 3 7" T217A from at&t and went to Mexico to use it in 3g but I don't get any data access.
The tab recognize the sim card company (telcel) and the APN values are correct, it's Sim unlocked I suppose.
Pretty much all carriers in the US are locked to their devices. However, that should not stop you from data connections unless the host carrier does not have data or the host carrier uses different frequencies for data. It is also possible you may have to use EDGE and not 3G for your data. My iPhone 3GS worked in Afghanistan on GSM but I was limited to EDGE as they had no 3G. Just a thought. You should go to a local cell phone store and ask about data on the T217a.
Caveat: I do not know the Mexican network nor the device you are using. My comments are just based off of assumptions.
Yes, you are right, I had few phones that appears in edge but can connect tod data but in this case the signal icon appears just the bars but no E icon or roaming.
I think I'll go to a store to check it

[Q] Only can get H and H+ on T-mobile with US version of Find 7a

Was briefly excited on the arrival of my US version from oppostyle, but after hours of T-mobile tech support, a factory reset, APN attempts, still no LTE or proper 3g even on my Find 7, even though I live in a strong 3g/4g area...only (HSPA) H and H+. Can anyone help?
Thank you
ramana.spencer said:
Was briefly excited on the arrival of my US version from oppostyle, but after hours of T-mobile tech support, a factory reset, APN attempts, still no LTE or proper 3g even on my Find 7, even though I live in a strong 3g/4g area...only (HSPA) H and H+. Can anyone help?
Thank you
Click to expand...
Click to collapse
Hmm, those match my settings and I am getting LTE. Dumb question, but have you restarted? I noticed my phone can get kinda quirky when switching between APN's, or if the data gets turned off by another app for some dumb reason or another.
I have a feeling there is a little more tweaking to do to the modem from Oppo...
farfromovin said:
Hmm, those match my settings and I am getting LTE. Dumb question, but have you restarted? I noticed my phone can get kinda quirky when switching between APN's, or if the data gets turned off by another app for some dumb reason or another.
I have a feeling there is a little more tweaking to do to the modem from Oppo...
Click to expand...
Click to collapse
I get LTE (4G) with these setting just fine on TMO in Texas.... remember it will show 4G not LTE.
ramana.spencer said:
Was briefly excited on the arrival of my US version from oppostyle, but after hours of T-mobile tech support, a factory reset, APN attempts, still no LTE or proper 3g even on my Find 7, even though I live in a strong 3g/4g area...only (HSPA) H and H+. Can anyone help?
Thank you
Click to expand...
Click to collapse
Have you confirmed that you actually have LTE in your area?
Remember that for years, T-Mobile and AT&T called HSPA+ "4G"
Entropy512 said:
Have you confirmed that you actually have LTE in your area?
Remember that for years, T-Mobile and AT&T called HSPA+ "4G"
Click to expand...
Click to collapse
I was uunclear about H+, have just been looking up info....Was on Verizon, a GSM newbee here
However, I am seeing very slow speeds on HSPA+ and HSP...not even seeing much of a difference in speeds between the two on my device.
between them. Averaging 0.6 Mbps to 1.3 Mbps down, and 0.8 mbps to 1.3 Mbps up, even though T-mobile tech support claims I have excellent 4g coverage in my area. Is this most likely hardware?
Also, on my roadtrip yesterday to Medford, I was capping off at around 10 Mbps on LTE at the most, which seems a ,ittle slow for LTE.
ramana.spencer said:
I was uunclear about H+, have just been looking up info....Was on Verizon, a GSM newbee here
However, I am seeing very slow speeds on HSPA+ and HSP...not even seeing much of a difference in speeds between the two on my device.
between them. Averaging 0.6 Mbps to 1.3 Mbps down, and 0.8 mbps to 1.3 Mbps up, even though T-mobile tech support claims I have excellent 4g coverage in my area. Is this most likely hardware?
Also, on my roadtrip yesterday to Medford, I was capping off at around 10 Mbps on LTE at the most, which seems a ,ittle slow for LTE.
Click to expand...
Click to collapse
Sometimes your coverage can be solid but the backhaul (connection between towers and the Internet) can be awful. AT&T's local reps even told me that the local LTE isn't going to be particularly good for a while until they upgrade the backhaul to the towers.
Your HSPA+ speeds seem low, but that's in comparison with my AT&T experiences. I might try doing a speedtest comparison of LTE between my Nexus 5 and my Find 7a if I can.
I was reading the pocketnow review and they had trouble getting the phone to work on AT&T and T-mobile in the US. Does this phone even support T-Mobile LTE bands? In most areas T-Mobile has their LTE on the AWS band.
Sent from my LG-E980 using xda app-developers app
It actually does support them...I was told there was 4g here but there isn't as of yet
Sent from my X9006 using Tapatalk
Mine does get all of these (4G, H, H+, etc.) but the problem is most of the time it can't even get data connection.
GPRS Setting for LTE works for Me
I was having problems connecting to data,calls no problem (OPPO FIND 7 USA).
Anyway,the automatic APN settings weren't right for me,I had to manually set the APN Protocol setting to IPV4 (wasn't set,reading Not Set) & it finally connected to 4G LTE.
Here's the strange part:
The APN Name (On OPPO FIND 7,USA Model) is T-Mobile GPRS NOT T-Mobile LTE.
If I changed the name,it wouldn't connect to data at all.
From best I can tell via web search, GPRS is synonymous with 2G,however,I have 4G LTE when this APN Name is used.
I've seen others having a hard time connecting to the network & seems this bug arose in the latest update.
Anyway,my settings are identical to those in the pics in the OP EXCEPT the very 1st line,the APN Name.
Where I'm at right now is notorious for a weak signal due to building/equipment interference,however,I'm picking up an excellent signal (-90 to -80dBm / 53asu) on LTE:13
Have you tried to turn on LTE 4G by going in the dialer type *#*#4636#*#* phone information and set preferred network as LTE only ?
Snorl4x said:
Have you tried to turn on LTE 4G by going in the dialer type *#*#4636#*#* phone information and set preferred network as LTE only ?
Click to expand...
Click to collapse
Yes.
As it is now,w/the APN Name as T-Mobile GPRS & in the hidden menu,changing the preferred network to LTE has no effect,it stays connected to LTE & everything below that which is available in my area.
I just left it as UNKNOWN.
I tried changing the APN Name to T-Mobile LTE & it immediately disconnects,regardless of any other changes in the hidden menus.
As the phone senses/sets-up Auto APN,the only apparent thing that is omitted is the APN Protocol setting,which by default on my phone & SIM Card registered Not Set.
Changing that value to IPV4 (from Not Set) is what made the difference.
Perhaps this quirk has something to do with 2G in my area having been replaced/upgraded to 4G & 4G LTE & the phone doesn't sense the difference/recognize the difference but in name only,but,accepts the 4G/LTE Connection.
Not knowing all things network/etc..,this seems like a possible explanation.
All I know is that I have an excellent connection & fast speeds w/browsing/etc.....
I don't care what the phone calls it,or sees it as,success is success.
I've seen stranger things than this........
I have since replaced my SIM CARD & had no problems connecting to T-MOBILE's 4G LTE,no modification of the APN was needed.
However,this is while flashed to CYANOGENMOD 11 nightlies,have no idea if the previous issues would pop-up if running the stock COLOR 1.2.4i O/S.
I have had issues with T-mobile LTE. Played around with all the settings. Deleted the APN and created a new one, etc. It works now, but I didn't do anything special, it started working randomly a day or 2 later
Strangely enough I'm having the same problem getting 3g with Virgin (EE/TMobile) in the UK
It can take a while for LTE to provision after setting up the APN. Set it and let it try for about an hour.
APN
The APN setting should have no effect on this.
You have 2 different fields when you type *#*#4636#*#*, gsm service and gprs service. If gsm service does not show "in service", you can use any APN in the world and it still won't work.

Tmobile S6 edge on AT&t users......

I currently am using my unlocked tmobile S6 edge on AT&T and was curious I am not getting an lte signal icon on my phone just showing 4G. Could someone confirm they are getting an lte symbol icon to show or will the symbol just show 4G on my tmobile even if it's on att lte? If someone is getting a lte icon to show could you tell me your apn settings that you are using? Thanks!
If you havent had lte before on at&t, you might need to get your account updated to use lte. Call at&t and try to have them provision your account for lte. The first rep i talked to said they cant provision for lte because i dont have an at&t phone so you might need to try another rep. I'm using the default setting for nxtgenfone and see the lte icon.
Sent from my SM-G925T
As above, you need to call. However, I was lead 20 different ways before getting it fixed. Basically, the IMEI forthe Tmo version is identified as a phone with no LTE in their system. So, you don't get LTE signal when using the nextgenphone APN. You actually won't get any data. However, if you switch it to the phone APN, you will get 4G. You can verify this by moving your sim into another LTE capable phone and it does the same.
When I spoke to the rep, she said she wasn't able to enable the LTE plan based on the IMEI. I had to give her the IMEI of my Nexus 6, which allowed them to select the proper plan. Once that was done, I put the SIM back in the Edge, selected the nextgenphone APN, and now I have LTE.

Canadian G4 (H812) roaming in US. Extreme issues in over a dozen States.

So I'm on WIND with the LG G4 (H812). I have unlimited US roaming with them, and just got back from a roadtrip in the United States. I drove from Toronto, ON to Los Angeles, CA and back (in 2 weeks), and got to test the G4 in over a dozen States.
My data was excruciatingly slow. The icon at the top of my phone said I was connected to 3G (never HSPA+ or 4G), but it felt slower than 2G. I couldn't stream music, couldn't watch YouTube. Websites and the Facebook app barely loaded (and photos never worked). Facebook Messenger and Google Hangouts would send, but again, barely. Sending someone a photo using Messenger usually took 5-10 minutes.
This was the same regardless of what State I was in (over a dozen states).
When choosing what to connect to, it always gave me 4 options:
T-Mobile: WCDMA
AT&T: WCDMA
T-Mobile: GMS
AT&T: GMS
I always got the same speeds, no matter what I connected to.
On my old HTC One (M8) on WIND roaming in the US, I was always able to choose if I wanted to connect to 2G, 3G, or LTE. That's missing on my LG G4. The only options I'm given are:
GSM/WCDMA auto
WCDMA only
GMS only
I tried figuring out more information on my connection and bands. I went to the dailer and entered *#*#4636#*#*
A note would pop up that says "This application does not work on this device." and I couldn't see anything past that. That code doesn't work even now that I'm back in Canada.
I'm heading back to the States in a week, and unsure what to do. Is the problem WIND? All Canadian carriers? H812 Bands? Now that we have root, is there anything I can do to fix/unlock this without switching carriers?
CoreyVidal said:
So I'm on WIND with the LG G4 (H812). I have unlimited US roaming with them, and just got back from a roadtrip in the United States. I drove from Toronto, ON to Los Angeles, CA and back (in 2 weeks), and got to test the G4 in over a dozen States.
My data was excruciatingly slow. The icon at the top of my phone said I was connected to 3G (never HSPA+ or 4G), but it felt slower than 2G. I couldn't stream music, couldn't watch YouTube. Websites and the Facebook app barely loaded (and photos never worked). Facebook Messenger and Google Hangouts would send, but again, barely. Sending someone a photo using Messenger usually took 5-10 minutes.
This was the same regardless of what State I was in (over a dozen states).
When choosing what to connect to, it always gave me 4 options:
T-Mobile: WCDMA
AT&T: WCDMA
T-Mobile: GMS
AT&T: GMS
I always got the same speeds, no matter what I connected to.
On my old HTC One (M8) on WIND roaming in the US, I was always able to choose if I wanted to connect to 2G, 3G, or LTE. That's missing on my LG G4. The only options I'm given are:
GSM/WCDMA auto
WCDMA only
GMS only
I tried figuring out more information on my connection and bands. I went to the dailer and entered *#*#4636#*#*
A note would pop up that says "This application does not work on this device." and I couldn't see anything past that. That code doesn't work even now that I'm back in Canada.
I'm heading back to the States in a week, and unsure what to do. Is the problem WIND? All Canadian carriers? H812 Bands? Now that we have root, is there anything I can do to fix/unlock this without switching carriers?
Click to expand...
Click to collapse
Does your plan also include DATA roaming? 4G, LTE roaming? I think it would require adding an APN? Perhaps the roaming network towers can not authenticate your device, ect?
You can use the play store app LTE Discovery, it can show you what bands it's connecting/trying to connect.
Here compare your 812 to 811 810 bands. http://pdadb.net/index.php?m=pdacomparer&id1=8306&id2=8059&id3=8046
clockcycle said:
Does your plan also include DATA roaming? 4G, LTE roaming? I think it would require adding an APN? Perhaps the roaming network towers can not authenticate your device, ect?
You can use the play store app LTE Discovery, it can show you what bands it's connecting/trying to connect.
Here compare your 812 to 811 810 bands. http://pdadb.net/index.php?m=pdacomparer&id1=8306&id2=8059&id3=8046
Click to expand...
Click to collapse
Yes, my plan includes data roaming. I've been with WIND for years, and used my HTC One (M8) on exactly the same plan while roaming in the US, and it worked properly. I reached out to WIND and their response was:
"I believe our roaming agreements cover 3G access while in the US."
Like I said, my M8 worked fine at 3G speeds in the past. It's specifically been the LG G4 that barely worked.
I took my Bell G4 to Italy this summer and got LTE in Rome, hspa otherwise. Worked great, just had to enter the apn myself (which I had to do on my Samsung phones travelling over the years).
Have not tried it in the US.
Im with Rogers and had no issues with roaming. I think it chooses AT&T in the states by default.
If I recall correctly WIND doesn't have the LTE band on the G4s. It's missing something. Although based on what youre describing it's like you're on EDGE (2G)

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