Hello everyone,
Thanks for always helping in times of trouble.
I was using my HTC one m8 normally, playing with facebook. The battery was on 82%. Suddenly the screen frooze then the whole phone went dead completely. Not even a screen backlight. I tried to power it up. It didn't work. It had original ROM, with no modifications whatsoever.
Here is what I did so far, without any results.
- Charge it for few days with original charger and cable directly from the wall. No sign of life. No charging flashing light.
- Charge it with another cable. Nothing.
- Tried to access the boot menu to wipe everything clean. Pressed power+volume down. Nothing. Dead Screen.
- Pressed power +volume up. Nothing. Dead Screen.
Pressed power + both volume buttons. Nothing. Dead Screen.
- Connect it to the computer with updated HTC Suite. The computer said no phone connected.
I using a crappy old iphone now, but would love to get this HTC back to life. Any past experience with similar situation?
Any tips to resuscitate the dead phone?
Thanks a lot for your help.
In some "stuck" or powered off conditions, you may need to hold the button combos for a minute or so, before it actually reboots. So make sure you are holding them long enough.
But the fact there isn't even a charge LED, is concerning. Even in brick conditions, you should get at least an orange/red LED (maybe blinking? Can't remember). Makes me think the battery is bad.
Also play around with the button combos with the charger connected. I've seen a couple folks have luck with this, when nothing else seemed to work.
Additionally, the phone won't connect to PC when powered down; even on a working phone. You at least need to get to a bootloader screen to connect to a PC in any way.
redpoint73 said:
In some "stuck" or powered off conditions, you may need to hold the button combos for a minute or so, before it actually reboots. So make sure you are holding them long enough.
But the fact there isn't even a charge LED, is concerning. Even in brick conditions, you should get at least an orange/red LED (maybe blinking? Can't remember). Makes me think the battery is bad.
Also play around with the button combos with the charger connected. I've seen a couple folks have luck with this, when nothing else seemed to work.
Additionally, the phone won't connect to PC when powered down; even on a working phone. You at least need to get to a bootloader screen to connect to a PC in any way.
Click to expand...
Click to collapse
Thanks a lot for your reply.
I tried to do as instructed but it didn't work. I held the buttons on different combinations for at least two minutes but the phone stayed dead.
The only changed I noticed is one point I saw a very weak charging flash then it quickly disappeared and never came up again even when I repeated the process. Does this say anything?
LostMan1991 said:
The only changed I noticed is one point I saw a very weak charging flash then it quickly disappeared and never came up again even when I repeated the process. Does this say anything?
Click to expand...
Click to collapse
Hard to know if this means anything specific. The symptoms don't look good. Might be bad battery, or other hardware failure.
Related
Hey guys, I'm having a problem I thought you might be able to help me with.
I had my phone hooked to the charger. When I went back to it a few minutes later, the phone was powered off. There was also no charge LED lit either.
Now, I am not able to power the phone on at all. I get no LEDs when I plug it up.
I have tried taking the battery out several times. Has anyone else ran into this issue.
Also, I am not rooted, I am running on stock software.
You don't get the slash screen or anything?
Have you tried to get into recovery via adb?
We're you rooted / custom rom name?
You sound bricked
I do not get a splash screen or anything what so ever.
This phone has never been rooted. My original phone was, but after an issue with roaming and 3g I swapped it and decided not to root the new phone.
I have tried powering on with the volume button down, but still nothing. My pc does not recognize it at all when I plug it in either.
Also, I have tried 3 different charges and cables as well.
I had the same problems. I just weighted and mess with the power button and the battery. Steps that I did
1. hold the power button for like 5 second w/battery on phone
2. than while holding the p/button took the battery out and than put it back
I did this like 5 time, than it came on.I don't know what it was luck or what but it work for me. All of this happen before I rooted the phone.
Didn't work
Thanks for the input though.
It might just be dead. Maybe a power surge or something. idk.
Well, I finally got it working. It ended up being the battery. When it messed up, it was plugged into my g19 keyboard. This ended up completely draining my battery.
I swapped batteries with my friend to verify this. It than took over an hour to charge my battery to the point of the Orange led comming on.
Need help /advice please
Im on M9 rooted,s-off, viperone 3.5 rom, supercid, firmware 2.10.401.xx and twrp 3.0.0.0. all fine beforehand.
I was planning to do firmware upgrade, so thought i better check the laptop connections first.( So I haven't done any firmware upgrade or rom change yet.) but..
heres what happened
(note - all was working fine last week, recovery, adb, reboot function were all ok.)
- Yesterday i connected my phone to laptop and my laptop suddenly was not detecting the phone (!). strange. it worked last week. (but the laptop was still able to charge the phone then). Tried different cables same thing. strange.
-so i thought its been ages since a power down. probably needs a proper shutdown and then clean reboot right?
-i shutdown the device using the power button. (I might have accidentally pressed the power button too long and forced a shut down - cant recall )
-but the device shutdown like normal and then just would not reboot. nothing. no charge light even when connected to charger now.
-I tried hard reset press all three (vol and power) buttons for 30seconds (up to 1minute) - nothing. phone still "black screen of death". wont boot. (tried vol up+power or vol down + power all no boot no nothing.) Never happened before. No idea what happened. Any ideas?
Any advice much appreciated
Try holding all three buttons for a couple of minutes while it's plugged into the charger.
If that doesn't work, leave it plugged in overnight. HTC phones can have these weird power issues where the phone appears to die, then comes back to life the next day.
iElvis said:
Try holding all three buttons for a couple of minutes while it's plugged into the charger.
If that doesn't work, leave it plugged in overnight. HTC phones can have these weird power issues where the phone appears to die, then comes back to life the next day.
Click to expand...
Click to collapse
OK I will try that. My battery was 90% charged before it died. but will try your suggestion and get back to you. hopefully my M9 is not irrecoverable....
{edit}[Update]
When I plugged into charger the charge light does not go on.
but i tried hold all three buttons while in charger, the charge light did begin blinking on and off times, but no reboot.
(i tried that over 10 times, holding upto 3 or 4 mintues till my fingers turned white, sadly no reboot.)
So I left it plugged into charger overnight but same this morning.
Any idea what it could be? I was rooted, S-off and unlocked bootloader so my warranty is history anyway.
Appreciate any ideas/advice. tia.
Having power issues as well..starting to think this m9 is a piece of junk..3 of my USB chargers stopped working on my m9 (they worked before)..one charges on and off very slowly.
ya my M9 just died and still would not boot. So strange, because it was almost all was fine beforehand. it was just it suddenly could not link to my laptop. and after a power down just died.
So after hours and hours of holding all three buttons while charging, not able to boot for days, and leaving charged for nights and no boot...I gave up. Took my phone to HTC service. They said it might take a month and I have no warranty. not happy with this at all and very confused. My guess is it could be the Power IC or some capacitor that just died. No idea. Makes me begin question quality of the M9. I saw a few guys on youtube comments say same thing. Their M9 after shut down would'nt reboot. So its not just me at least.
I saw this same thing happen on the M7. Some weird power/battery gremlins. Annoying they haven't fixed it.
after 5 months of my phone in and out of different HTC services they could not fix my phone power issue and seems they gave up and
replaced with new phone.
so almost 5 months I had no M9. . the power issue really disappointed me.
Hi Guys,
Strange problem here.
My M8 does not respond to any button combination at all.
But when I plug in the charger, the red LED Light comes up, the battery icon comes on the screen, the red LED gets brighter, and then everything goes black and the process starts again.
I was wondering if any of you guys experienced this, or know what this is? It suddenly happened.
I was thinking of a problem with the battery, but not sure?
M8 is running the latest insertcoin.
Charge the phone for several hours (overnight) on wall charger (not connected to computer). Then hold power + vol up button for a minute or longer, and see if any change (even if it's just the HTC logo screen). Folks often don't realize you need to hold the buttons what long in certain "stuck" situations, including battery drained/power off. That includes myself, I thought my M8 was bricked some months ago, as I was simply not holding the buttons long enough.
redpoint73 said:
Charge the phone for several hours (overnight) on wall charger (not connected to computer). Then hold power + vol up button for a minute or longer, and see if any change (even if it's just the HTC logo screen). Folks often don't realize you need to hold the buttons what long in certain "stuck" situations, including battery drained/power off. That includes myself, I thought my M8 was bricked some months ago, as I was simply not holding the buttons long enough.
Click to expand...
Click to collapse
Thanks for the reply. Tried that already, but will try again later today. If there are more suggestions, always welcome.
Good Morning,
I have a big Problem with my M8, it wont boot anymore. Yesterday evening my phone shut itself down because of low battery and I let it charge over night on a wall charger. But It wont boot, no matter how long I press the power Button/Power Button+Vol. up/ Power Button+Vol. down....
When I connect it with a charger, the orange led is turning on and the battery with the lighting inside on the black background is turning up. Nothing special until now. But it doesnt stay in this state, after 3 seconds the screen gets black and the orange led ist turning off for 1 or 2 seconds. After this the same process is starting aggain. The Led is turning on, the battery icon with the lighting poping up.....
Is my M8 dead or does someone know to fix this?
Hai96 said:
But It wont boot, no matter how long I press the power Button/Power Button+Vol. up/ Power Button+Vol. down....
Click to expand...
Click to collapse
I don't know how long you are trying to push the buttons (always help for you to be specific as possible when asking for help). But try holding power button only for a minute or more, as that is the length of time required in some situations. Many folks (myself included) have freaked out, thinking the phone won't power on, as they don't realize the button needs to be held for that long (and a minute is a pretty long time to hold the button - maybe a bit counter-intuitive).
If still no change, try a different charger and a different cable. Maybe the phone is not receiving proper charge.
I'm confidant you don't have a "brick" (such as damaged hboot, bad motherboard, etc.) since you at least get the phone charging graphic. I suspect the phone will boot (at least to the bootloader screen) as long as it has sufficient charge. Bad batter is another possibility. But seeing as replacing the battery costs money, and involves taking the phone apart; let's eliminate other possibilities first.
I have had it plugged in all night, and tried the following ;
Hold power for 1 minute
Hold power and volume up for one minute
Hold power and volume down for one minute
Hold all 3 buttons for one minute
None of these worked.
I have plugged it into a PC but there is no connection.
Is there anything else I can do?
*EDIT* Fixed it! https://forum.xda-developers.com/showpost.php?p=83649851&postcount=7
Its dead phone. What do you want some magic to turn it on? If it dosnt want to turn it on its dead phone and you cant do anything about it.
You might be right, but in the 20 years of owning mobile phones I have never had one that simply "died" before. I've ordered a new charge port as I think it might be to blame.
TylerDurdenK said:
You might be right, but in the 20 years of owning mobile phones I have never had one that simply "died" before. I've ordered a new charge port as I think it might be to blame.
Click to expand...
Click to collapse
Pressing pwr + volume down or volume up won't turn on device.
You're not saying if device can enter to recovery nor fastboot or If your device is unlocked or not or if you have some screen as the logo or if you have some vibration, some led blinking, or if you let it charging with screen on (it must be screen burning) or if device was off while charging...
The phone has no sign of life. No led, no screen on. Nothing.
TylerDurdenK said:
The phone has no sign of life. No led, no screen on. Nothing.
Click to expand...
Click to collapse
Well, there is not much you can do here, it could be a damage at the hardware level, probably in the port charger or at emmc/motherboard.
Also the overcharging or the kernel panic produced for some overheating can make that device won't boot.
The only you should try at software level is this https://c.mi.com/thread-1479882-1-0.html
I fixed it! After replacing the charging port it still didn't work.
However I read somewhere that disconnecting then reconnecting the battery connector inside the phone would work so I tried that and it worked.
Phone back working fully.