How to unlock phone moto z play - Moto Z Play Questions & Answers

Anyway to backup photos/files with a locked phone ?
I do have access to phone via google account but unable to access photos....

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[Q] Easy way to copy apps from S5 to Note

Hi, Is there a easy way via an app, wi-fi transfer, usb device to device, to copy the apps and settings/passwords from a Non-rooted Verizon S5 phone to a non-rooted Note 10.1 (2014) tablet? Or do I have to manually download each app from the play store to the tablet? My phone apps should all be stored on the sdcard. I don't know where password data & etc is stored. Basically I want the tablet set up the same as my phone with same apps.
Thanks if anyone can help. I searched for any threads on this & didn't find anything, unless I didn't make the right search.
Helium
ClockworkMod makes a cool non-root backup solution called Helium. It has 2 components: A PC app and a local app you can get through the Play Store. There are some apps that will come back as disallowed for backup, but the majority of them will allow you to transfer your app data. I used it successfully when I upgraded my wife's tablet and my phone. It's also worth spending the 5 bucks to get the premium version as it will allow you to backup and restore the apps and data to your Google Drive (cloud) as well.
The only downside I have found to this app, other than the fact that some apps are not able to backup (i.e. Chase Mobile) is that you have to use the PC app to enable backups every time you restart your phone/tablet. When you initially download it, you have to connect your phone/tablet to your PC and enable the Helium backup. As long as you don't restart your phone/tablet, you can backup as much as you want on that particular session. If you have to restart either device for some reason, you'll have to re-authorize Helium to make backups. It can be annoying, but it's a small price to pay to transfer your existing data and apps.
PM me for links, as I haven't made enough posts to be able to include them here.
Hope that helps!
Rebel60 said:
Hi, Is there a easy way via an app, wi-fi transfer, usb device to device, to copy the apps and settings/passwords from a Non-rooted Verizon S5 phone to a non-rooted Note 10.1 (2014) tablet? Or do I have to manually download each app from the play store to the tablet? My phone apps should all be stored on the sdcard. I don't know where password data & etc is stored. Basically I want the tablet set up the same as my phone with same apps.
Thanks if anyone can help. I searched for any threads on this & didn't find anything, unless I didn't make the right search.
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Click to collapse

How to unlock *.dm files on other phones (Not LG)

Hi everyone.
A few weeks ago, I was the owner of an LG G4 Phone.
Unfortunatelly, it came with a factory problem, and now it's dead.
Now I'm using an HTC.
I had some locked files using the "Content lock" option, and send them to the SD card.
But now, on my HTC, of course I can't open them.
Does someone know how this can be done?
Maybe someone could export an apk for this, like "content lock.apk" ???
Hope there's a workarround for this.
Thanks in advance!!!
You can't do anything. The DRM keys are specific to your phone. If things are locked or encrypted and you transfer phones, there is NOTHING you can do. G4 uses hardware based encryption. Even transferring it to another G4 would be pointless.
Buuuu, OK. Thanks for the quick response.
Sent from my HTC One M9PLUS using XDA Premium 4 mobile app
same lg g4, locked files .DM gone
folder got renamed, i still have all the dm files, same phone, logins etc, but locked files is empty....what can i do, was a lot of photos!!!!
lazee486 said:
folder got renamed, i still have all the dm files, same phone, logins etc, but locked files is empty....what can i do, was a lot of photos!!!!
Click to expand...
Click to collapse
same problem with me.
please give me a solution?
how can u solve this problem?
junaid1989 said:
same problem with me.
please give me a solution?
how can u solve this problem?
Click to expand...
Click to collapse
I have the same problem with it. Mine was in the state of boot loop until it die.
Is it possible to unlock the .dm files on my sd card after I fixed my own LG G4 ?
Solution
yupraha said:
I have the same problem with it. Mine was in the state of boot loop until it die.
Is it possible to unlock the .dm files on my sd card after I fixed my own LG G4 ?
Click to expand...
Click to collapse
junaid1989 said:
same problem with me.
please give me a solution?
how can u solve this problem?
Click to expand...
Click to collapse
hey, i had this problem with my LG G3 D850 AT&T and what i did was connect the phone to the pc and copying the locked files in another folder. Then i searched in my phone and the problem was solved, the files y copyed apperead and the files that were in the original folder. Srry for my english, im not a native speaker but i hope you got the idea and solve the problem as i did.
Greetings from Dominican Republic
I've hunted everywhere for a solution to this. I have over 100 photos locked through the LG G5 I had (I now have a Samsung S7) & can't find any way of unlocking them.
Please can someone point me in the direction of how this can be solved, if it can. I see Tadp0le on this thread says it's can't - is this still the case?
Thanks
I have a fix!
Ive read through a few posts who's problem seems similar to mine in that I locked files on my phone on the SD card and cant get them unlocked. I changed the SD Card and when I wanted to get the files back it was telling me it failed to unlock them and all the photos had a ".dm" attached to the file name.
To solve this I put all the files from the SD Card on my computer, connected phone with new SD card and copied over the folder into the new SD card. When I went into the image folder and selected "Show Locked files" and nothing appeared........
What I did next was select a photo already in the phone and locked it and because its a new SD card it asked me to set up the lock password and once done, it locked the photo and it disappeared. Then this time, when I chose to show the files it opened and had not only the photo i'd just added but also the folder i'd imported with all the images!
You will need an LG phone to get these files unlocked so if you've bricked your phone, either get another LG or ask a friend you can trust who has an LG
Hope this helps someone
fix
rockluvva said:
I've hunted everywhere for a solution to this. I have over 100 photos locked through the LG G5 I had (I now have a Samsung S7) & can't find any way of unlocking them.
Please can someone point me in the direction of how this can be solved, if it can. I see Tadp0le on this thread says it's can't - is this still the case?
Thanks
Click to expand...
Click to collapse
hey , i did mine just now. i got the idea from one of the post on this page
move the locked file to the computer , lock a new picture or video on your phone. Move the locked files on your computer back to the sd card, but put it in the same folder of the picture/ video you just locked.
They will all show up it locked files on your phone ( it might not show up right away though)
---------- Post added at 12:06 AM ---------- Previous post was at 12:01 AM ----------
PhantomFX said:
Ive read through a few posts who's problem seems similar to mine in that I locked files on my phone on the SD card and cant get them unlocked. I changed the SD Card and when I wanted to get the files back it was telling me it failed to unlock them and all the photos had a ".dm" attached to the file name.
To solve this I put all the files from the SD Card on my computer, connected phone with new SD card and copied over the folder into the new SD card. When I went into the image folder and selected "Show Locked files" and nothing appeared........
What I did next was select a photo already in the phone and locked it and because its a new SD card it asked me to set up the lock password and once done, it locked the photo and it disappeared. Then this time, when I chose to show the files it opened and had not only the photo i'd just added but also the folder i'd imported with all the images!
You will need an LG phone to get these files unlocked so if you've bricked your phone, either get another LG or ask a friend you can trust who has an LG
Hope this helps someone
Click to expand...
Click to collapse
you re the man ! To be honest , i didnt really get what you meant, but it gave me the idea of how to do it. I fixed it thanks to you
On another LG phone, login with same google account which was logged in while locking
*.dm files are encrypted files of LG, normally photos and videos. If you have locked It in any lg device it can be unlocked by any recent lg phone logged in with same google account which was used to lock .
Suppose you have locked some photos using LG G3 & the device was logged in with [email protected]. The locked files get .dm extension. You have some how backed up those .dm files and now your LG G3 is lost/dead.
1.Lend any of your friend's LG phone (LG G2/G3/G4/G5/V10/V20)
2.login the device with [email protected]. (same google account which was logged in while locking).
3. Transfer .dm files to any folder of Sdcard and RESTART.
4. Open Gallery--> open any image--> click option(3dots)--> lock-- > set pin and backup email
(step 4 not necessary if pin already set for locking)
5. Open gallery--> Click on option(3dots) and select "show locked files"
6. YOU WILL BE ABLE TO SEE all locked files including those you want to unlock.:good:
7.Unlock files you want to unlock and now .dm extension is gone.
8.you can tranfer and be able to view those files to any device.
9. Say thanks to you friend who allowed to lend his phone anf ofcourse me too. :victory::victory::victory:
Fix addendum (cannot be unlocked from different google account then locked it)
Thank you! Thank you! Thank you!! I was finally able to retrieve some really important locked pictures.
I had one issue with the instructions below. When I added my gmail account to the phone and then followed steps 4 and 5 it still automatically associated the lock with the primary gmail account instead of the one I added (and had originally locked the photos with).
Instead do as follows
Settings->Security->content lock->(if you already set up a lock on the phone put in the password you just set up)->google account->Choose account that ORIGINALLY locked the files-> ok->set lock.
Afterwards go back to the gallery and follow the rest of the steps(4 to the end). Voila! Pictures are finally unlocked!
Thank you all again because without your fix I never would've fixed my issue.
Kujurdm said:
*.dm files are encrypted files of LG, normally photos and videos. If you have locked It in any lg device it can be unlocked by any recent lg phone logged in with same google account which was used to lock .
Suppose you have locked some photos using LG G3 & the device was logged in with [email protected]. The locked files get .dm extension. You have some how backed up those .dm files and now your LG G3 is lost/dead.
1.Lend any of your friend's LG phone (LG G2/G3/G4/G5/V10/V20)
2.login the device with [email protected]. (same google account which was logged in while locking).
3. Transfer .dm files to any folder of Sdcard and RESTART.
4. Open Gallery--> open any image--> click option(3dots)--> lock-- > set pin and backup email
(step 4 not necessary if pin already set for locking)
5. Open gallery--> Click on option(3dots) and select "show locked files"
6. YOU WILL BE ABLE TO SEE all locked files including those you want to unlock.:good:
7.Unlock files you want to unlock and now .dm extension is gone.
8.you can tranfer and be able to view those files to any device.
9. Say thanks to you friend who allowed to lend his phone anf ofcourse me too. :victory::victory::victory:
Click to expand...
Click to collapse
When ever i lock a video on my lg g5 it becomes corrupted and does not unlock it any solution?
content lock lg v20 , unlock pictures lg v20
memuller said:
Hi everyone.
A few weeks ago, I was the owner of an LG G4 Phone.
Unfortunatelly, it came with a factory problem, and now it's dead.
Now I'm using an HTC.
I had some locked files using the "Content lock" option, and send them to the SD card.
But now, on my HTC, of course I can't open them.
Does someone know how this can be done?
Maybe someone could export an apk for this, like "content lock.apk" ???
Hope there's a workarround for this.
Thanks in advance!!!
Click to expand...
Click to collapse
Hi , I had this problem and it seems to be an LG software issue , today i decided to solve it , i took the locked files and transferred them just outside the folder they were in , i then went back to unlock the content with my pin and email address , it will then show your files and a padlock on the top right hand side , click the padlock and there you go , its unlocked.
Hi
Hi
I really need help
My lg g5 broke and i have some lock photos in my sd card
I bought samsung galaxy s8 but i cant open dm.png
Please help me
It worked, thanks
.dm file unlock assist
Hi. to successfully unlock your photos that are classified as .dm files on other phones or your computer, try unlocking them on the phone they're stored on. From there you should have no issue viewing them on another phone or your computer when you transfer them over. I had the same issue earlier with my photos, now I'm good.
Before i root my LG G4, i take out my SD card and after proceed, i went through couple errors for rooting which was not compatible with my LG G4. After a day of frustrating because i had to setup my info like a new phone couple times but after rooting, setup info again and inserting my SD Card, i dicided to check my "SHOW LOCKED FILES" but ask for enter new pin but when i got in, my files were not displaying and when i chick, it said " LOOK TO ANOTHER GOOGLE ACCOUNT AND CANNOT BE OPENED." I knew i add back all the account i knew i had including my Google account but still my files doesn't show. I switch between both account and nothing still. hAVE LIKE 2,000 + FILES LOCK TO SOME IDK GOOGLE ACCOUNT BUT can someone can someone help me PLEASE!?????????
I lost a bunch of locked photos when my LG G4 died. On my LG G8, I want to keep these photos backed up on my PC so this doesn't happen again. Problem is, even after unlocking the photos on the LG G8, then copy them over to the PC, the files still show up as jpg.dm (again, they were unlocked before copying) and cannot be viewed on the PC when you want to see the photos on your large PC screen. Any solutions to this?
Study on Decryption of Files Encrypted by LG Gallery App
I'm sure someone with encryption knowledge, can create an app to decrypt "dm" files
"Thesis on study on the decryption of files encrypted by the LG Gallery application"
In google: "popup podownload LGEID2" and download the pdf.
I can donate for development

[Fixed] Unknown Issue with Google Play Services / Can't load Google Map

It took my a long time to find a solution, none of the solution I have tried many solution on the internet but none of that is working. So I decided to write one to save someone time for someday
Symptom:
1. Displaying "Unknown Issue with Google Play Services" on the notification area for a app. Any apps relied on Google Services like Google Map, Play Store, or even some game like Pokemon Go is not working.
2. When go to settings of selecting Google Account, it force closed. So you can't remove or add Google account / change the sync settings anymore.
Root Cause:
Still unknown, may be due to some bug in Mi 5s offical firmware issue. Even I have clean install of offical global rom but still having this issue after 2 -3 days of use. I dont have such issue when using another phone before but just having this issue when using Mi 5s. (I am purchased two Mi 5s and both are having the same issue)
Solution:
0. Root privilege is required, there are many thread already teaching you how to root Mi 5s so I won't go through the details of rooting Mi 5s here
1. Download Google Play services 9.8.77 (448-135396225) apk and put in the internal storage
(Due to some restriction in xda, I can't post the apk links or upload to this thread, please search in link on the internet, the MD5 for this apk is 1B552C81376A29E8F1F4B2ED9F990B11)
2. Delete Google Play Service
Since Google Play Service is come with the ROM and it is "system app", root privilege it required to remove a system app, to remove a system app, you can search "system app remover" on play store, there are many application which help you to remove system app with one click. For me, I am using a paidware called Titanium Backup so I dont have any recommendation with the above free system remover, but I think most of them should work.
After you have deleted Google Play Service, a pop up about "com.google.gms has stopped" will keep popping continuously even you click "cancel" everytime, but don't panic! Now just hold your power button and Reboot the device
3. Install Google Play Service
After rebooting the device, the "com.google.gms has stopped" pop up will still keep popping continuously. When you click "cancel", there is a 1 second small time gap before the next pop up come in, so make use of the time gap to locate the Google Play Service you have downloaded on the internal storage and install it.
4. Add Google account
After the installation, the pop up will be gone. However, all of the Google account which has configuration on this device are also gone, so you need to add it back as usual.
That's it. Try to open Google Map now

Xperia XA1 - recovery deleted photos

Hi, Maybe Someone has experience/knowledge How can I recover deleted photos from Xperia XA1 (Android 8) or is there possible at all?
Accidentally my Wife has deleted all photos from her gallery ('made by Camera'). Unfortunately there was no backup in Google cloud.
I tried use some recovery tools for Windows but, Xperia XA1 is detected as device instead of a resource with a label like e.g. external or local drive (with a letter ).
freestyle01 said:
Hi, Maybe Someone has experience/knowledge How can I recover deleted photos from Xperia XA1 (Android 8) or is there possible at all?
Accidentally my Wife has deleted all photos from her gallery ('made by Camera'). Unfortunately there was no backup in Google cloud.
I tried use some recovery tools for Windows but, Xperia XA1 is detected as device instead of a resource with a label like e.g. external or local drive (with a letter ).
Click to expand...
Click to collapse
Try to use Wondershare Dr. Fone, should be helpful (worked with me with same problem)

Question Play Store: unable to log in to account

Hello everyone.
I can't install or update any apps because Play Store doesn't see any Google account - it says I need to log in but I am already in.
I think I know what happened. My friend wanted to delete some apps (docomo, Google) which he doesn't need and after factory reset docomo apps were installed but some Google weren't.
So, could you tell me which apps are installed (with APK names if possible) on the device at start?
Dunatiry said:
Hello everyone.
I can't install or update any apps because Play Store doesn't see any Google account - it says I need to log in but I am already in.
I think I know what happened. My friend wanted to delete some apps (docomo, Google) which he doesn't need and after factory reset docomo apps were installed but some Google weren't.
So, could you tell me which apps are installed (with APK names if possible) on the device at start?
Click to expand...
Click to collapse
If your friend just deleted those apps from within your devices settings app, a factory reset will restore those apps again.
System apps are only permanently lost if they are removed with high privileges (having root access).
Can't you log in manually in play store or remove your current account from the phone and then reconnect it?
Also, did it help to delete the data of play store as well as cache?
User699 said:
If your friend just deleted those apps from within your devices settings app, a factory reset will restore those apps again.
System apps are only permanently lost if they are removed with high privileges (having root access).
Can't you log in manually in play store or remove your current account from the phone and then reconnect it?
Also, did it help to delete the data of play store as well as cache?
Click to expand...
Click to collapse
Everything you say I tried earlier with no result.
So It works now after I use VPN to add an account.
It was Google mistake. They broke many phones yesterday

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