It took my a long time to find a solution, none of the solution I have tried many solution on the internet but none of that is working. So I decided to write one to save someone time for someday
Symptom:
1. Displaying "Unknown Issue with Google Play Services" on the notification area for a app. Any apps relied on Google Services like Google Map, Play Store, or even some game like Pokemon Go is not working.
2. When go to settings of selecting Google Account, it force closed. So you can't remove or add Google account / change the sync settings anymore.
Root Cause:
Still unknown, may be due to some bug in Mi 5s offical firmware issue. Even I have clean install of offical global rom but still having this issue after 2 -3 days of use. I dont have such issue when using another phone before but just having this issue when using Mi 5s. (I am purchased two Mi 5s and both are having the same issue)
Solution:
0. Root privilege is required, there are many thread already teaching you how to root Mi 5s so I won't go through the details of rooting Mi 5s here
1. Download Google Play services 9.8.77 (448-135396225) apk and put in the internal storage
(Due to some restriction in xda, I can't post the apk links or upload to this thread, please search in link on the internet, the MD5 for this apk is 1B552C81376A29E8F1F4B2ED9F990B11)
2. Delete Google Play Service
Since Google Play Service is come with the ROM and it is "system app", root privilege it required to remove a system app, to remove a system app, you can search "system app remover" on play store, there are many application which help you to remove system app with one click. For me, I am using a paidware called Titanium Backup so I dont have any recommendation with the above free system remover, but I think most of them should work.
After you have deleted Google Play Service, a pop up about "com.google.gms has stopped" will keep popping continuously even you click "cancel" everytime, but don't panic! Now just hold your power button and Reboot the device
3. Install Google Play Service
After rebooting the device, the "com.google.gms has stopped" pop up will still keep popping continuously. When you click "cancel", there is a 1 second small time gap before the next pop up come in, so make use of the time gap to locate the Google Play Service you have downloaded on the internal storage and install it.
4. Add Google account
After the installation, the pop up will be gone. However, all of the Google account which has configuration on this device are also gone, so you need to add it back as usual.
That's it. Try to open Google Map now
Related
When I click, Accept & Download when trying to install an app from the phone, I get, "Error processing purchase". This happens on free apps & paid, I tested.
Also, if I'm on the web version of Play Store, and select install, nothing happens.
Any suggestions?
Have you tried clearing app cache and data?
Sent from my Galaxy Nexus
No, I read some stuff about that, but not sure how to go about doing this?
Settings - apps - Google play - make sure everything is clear.
Sent from my Galaxy Nexus
Found the settings, but still having issue.
There are a few different things you can try:
1. Clear cache/data on just Downloads + Download Manager.
2. Clear cache/data on just Google Play Store.
3. Clear cache/data on Play Store + Downloads + Download Manager.
4. Uninstall Play Store updates.
5. Wait a few days (sometimes if it's on the server side things just need to timeout and then they'll work again).
If those fail there is one other I stumbled upon when I was getting Error -101 trying to download/update apps (I also had incorrect Installed Apps numbers showing) after the IMM76I update:
6. Remove your Google account from Accounts & Sync. Readded and everything should show up and work again!
That even fixed a FC I was getting from gapps related to Browser Sync. Worth a shot! Good luck!
If I select Uninstall Updates, it seems to uninstall Google Play. Is there a download to get it back?
Nevermind, I see what the deal is,
uninstalling the market actualizations and leting it update again solved the proble for me
Hi,
I have xperia Arc and ICS 4.0.3 stock ROM.
I can't log into Market/Play. It says "Authentication required. Please sign into your google account". I'm already signed in.
I can use Talk, Gmail, Map with Latitude, and other app fine but not the Market.
Is there anything I should do to gain access to the market?
Google account is already sync'd too. I can even see my phone in my google account but not under "my device" in Google Play.
Any help?
Thanks in advance.
Hi.
I think this can help you. Go to Settings - Applications. Search Google Play Store. Select. Press Clear Data. Go back. Start the App. Try and let me know if this work. I use this when an App is not working right.
Thank you for the reply.
I tried it but I still can't use the Market.
Got the same error.
I'm sorry. Can you access Google Play from a computer?
Yes, I can access to google from my computer fine but my phone is not showing under "my device" tab in google play.
In order to have my device appear there, I need to access Google Play on my device first which I can't. I don't know what to do...
Well, I think you must made a backup of your contacs, SMS and App's try performing a factory reset: Settings -- Backup & reset -- Factory data reset. The phone will restart as a brand new one, so you can configure all again.
Be aware that this procedure will erase all data on phone. Apps, app data and personal data. So, the backup is very important.
Factory reset doesn't seem to solve the problem either. I tried it before but it didn't work. :/
That's weird... Try adding another GMail account to the app, is the only thing that I can figure out. Hope it helps you!
Hello there, I've experienced the same when my device's date/time are not well configured. Try checking if your date and time are configured. If you date it's something like "May 5, 1920" believe me Market/Play wont work.
If google play have a update, remove the update, go to Google play again, then google play installs the update again. With update I mean a update from Google play self. You must go to the list of installed apps, there you will see if there is a update installed.
Thank you guys for the replies.
Methods tested:
1. Adding new accounts : Didn't work.
2. Uninstalled Google play update : Didn't work.
Uploaded with ImageShack.us
3. Date time checked: Correct date/time but didn't work.
4. Tried to clear Market cache : Didn't work.
Any suggestion?
Well, I run out of suggestion...
Try "Settings" - "Applications". Search "Google Play Store". Choose "Uninstall Updates", "Clear Data" and "Clear Memory Cache" (sorry if the names are different, I use spanish in my phone). After that, try to login with the old version of Google Play Store.
tried that already. Still can't use it.
Anyways, thanks mate.
Well, lets keep trying. What about flashing your phone with GB? The app in this firmware is Google Market, the very old one. Flash and open the app without performing any update.
Maybe it's a failure from something else. Google play use GOOGLE PARTNER SETUP and GMAIL to login to Google play store. Maybe it help to clear the data from that, otherwise I think that a clean flash of the FW is the best.
You are connected from a country that is blocked from Google like Iran or Syria;
You have to use a something like VPN connection; But it won't work if you connected to google play without it at the first time.
You have to delete the program and it's data (or reset your phone) then try connecting to google play after connecting to a proxy connection like VPN.
akhshin said:
You are connected from a country that is blocked from Google like Iran or Syria;
You have to use a something like VPN connection; But it won't work if you connected to google play without it at the first time.
You have to delete the program and it's data (or reset your phone) then try connecting to google play after connecting to a proxy connection like VPN.
Click to expand...
Click to collapse
Dude he is from Myanmar. I dont think google or any of its services is blocked there.
mansy_gupta said:
Dude he is from Myanmar. I dont think google or any of its services is blocked there.
Click to expand...
Click to collapse
I thought he might be on a trip.
Anyways I told what happened to me
akhshin said:
I thought he might be on a trip.
Anyways I told what happened to me
Click to expand...
Click to collapse
Maybe. Lol.
akhshin said:
You are connected from a country that is blocked from Google like Iran or Syria;
You have to use a something like VPN connection; But it won't work if you connected to google play without it at the first time.
You have to delete the program and it's data (or reset your phone) then try connecting to google play after connecting to a proxy connection like VPN.
Click to expand...
Click to collapse
Not, he's not in a blocked country. If you read all the posts, you will find that he can access Google Play from the web, but being his phone not recognized, can't install any app.
I don't know what else to do to help him...
I have a Samsung Galaxy Ace S5380i running on android 2.3.6. I have already rooted my mobile and transferred most of the applications on SD card to clear some internal space. I actually also deleted Google Play services, Google Play Books and Gmail as I am not using them. All other apps I re-installed such as Google Maps are OK apart from Google Play Store. It was initially showing No connection Retry.
I tried some methods posted on the website but nothing works. I tried clearing data and force-stopping the app, then reboot but after a while the app crashed when I tried downloading an application. I got this message: "The application Google Play Store (process com.android.vending) has stopped unexpectedly. Please try again"
I wiped also cache through the system reboot but I had the same problem but also sth strange happened, Google Play Books app re-appeared in my menu.
I tried also deleting hosts.txt from \system\etc folder and even editing it as suggested (There was only one line on my hosts.txt: 127.0.0.1 localhost):
127.0.0.1 localhost
#74.125.93.113 android.clients.google.com
but I had the same problem after a while.
I finally tried changing my Google account password and this helped only for a little bit as I got the same message. I get this message even when I am trying to download an app from the web version of Google play.
Can somebody help me please? Any ideas?
mariostatm said:
I have a Samsung Galaxy Ace S5380i running on android 2.3.6. I have already rooted my mobile and transferred most of the applications on SD card to clear some internal space. I actually also deleted Google Play services, Google Play Books and Gmail as I am not using them. All other apps I re-installed such as Google Maps are OK apart from Google Play Store. It was initially showing No connection Retry.
I tried some methods posted on the website but nothing works. I tried clearing data and force-stopping the app, then reboot but after a while the app crashed when I tried downloading an application. I got this message: "The application Google Play Store (process com.android.vending) has stopped unexpectedly. Please try again"
I wiped also cache through the system reboot but I had the same problem but also sth strange happened, Google Play Books app re-appeared in my menu.
I tried also deleting hosts.txt from \system\etc folder and even editing it as suggested (There was only one line on my hosts.txt: 127.0.0.1 localhost):
127.0.0.1 localhost
#74.125.93.113 android.clients.google.com
but I had the same problem after a while.
I finally tried changing my Google account password and this helped only for a little bit as I got the same message. I get this message even when I am trying to download an app from the web version of Google play.
Can somebody help me please? Any ideas?
Click to expand...
Click to collapse
Play Store needs the Google Play services (GMS) & Google Services Framework (GSF)!
You deleted them, so its your own fault.
Reinstall Play Services should fix it.
restore stock rom using odin and dont delete the files madron said and you should be good to go!
Problem solved
Mardon said:
Play Store needs the Google Play services (GMS) & Google Services Framework (GSF)!
You deleted them, so its your own fault.
Reinstall Play Services should fix it.
Click to expand...
Click to collapse
I didn't uninstall GSF, just GPS. However I found the solution to my problem. I downloaded GAPPS and flashed them, thus removed previous installation of Google Play Store and the rest of gapps. Immediately after rebooting my mobile, it started looking for updates. I uninstalled again the Google Play Services and everything works fine just to free some more space. The only difference is now that Google Play Store is installed in the internal phone memory and I don't intend to move it to the SD card again.
mariostatm said:
I didn't uninstall GSF, just GPS. However I found the solution to my problem. I downloaded GAPPS and flashed them, thus removed previous installation of Google Play Store and the rest of gapps. Immediately after rebooting my mobile, it started looking for updates. I uninstalled again the Google Play Services and everything works fine just to free some more space. The only difference is now that Google Play Store is installed in the internal phone memory and I don't intend to move it to the SD card again.
Click to expand...
Click to collapse
TIP: if you struggle with memory problem then you can move some essential apps like Google Play Store, G Maps, YouTube etc.
Just when you update an app from Play Store, lets say you update G Maps, you got 2 Google Maps in your device that lack your memory.
The first one Google Maps is in your system by the Rom and the second one is in your Root "Data/App/" (which is your Internal Memory).
So I suggest you to move all essential apps from Data/App to System/App and remove old apps which are outdated in your system. After that reboot and enjoy with your free memory.
Whatsapp will not work on my galaxy ace, it is in a perpetual loop asking if it can backup to google drive via my gmail account. I repeatedly answer yes, but then it asks me to install Google Play Store. I thought GPS was installed - checked applications and yes it is. I try to "skip" this step as this is an option, but just go round in a perpetual loop with whatsapp. I have uninstalled and reinstalled whatsapp - several times now for it to repeatedly ask for me to install Google Play Store. In desperation, I have just uninstalled GPS, and am now trying to re-install it.
I keep getting messages that "this browser is no longer supported" and a link to "Google Play Store app" which fails and connection times out every single time. What do I do? (Step by step instructions required!)
As'slamu Allekum (Peace To You All)
I've got an Amazon Fire Phone 32GB and by seeing some tutorials i was enable to install play store in it, but after a day or two it stopped working, then i formated it and installed everything again, it worked fine for two days and after it again same happened, when i open play store it shows only white screen and nothing happens, no message, no errors, no caution, only a white screen, please help me out
Thanks In advance
Install Play Store as a system app, then use any file explorer with root access and go to: "/data/app" and create a new folder named "com.android.vending-1.apk. This will act as a placeholder to avoid auto updates until your problem is fixed.
Please provide more information about the GApps you have currently installed: write down the exact version number of the Play services, Play Store, Google account manager, etc. so it will be easier to locate the problem.
Please list also if you use any extended privacy tools or Xposed modules...
Hello everyone.
I can't install or update any apps because Play Store doesn't see any Google account - it says I need to log in but I am already in.
I think I know what happened. My friend wanted to delete some apps (docomo, Google) which he doesn't need and after factory reset docomo apps were installed but some Google weren't.
So, could you tell me which apps are installed (with APK names if possible) on the device at start?
Dunatiry said:
Hello everyone.
I can't install or update any apps because Play Store doesn't see any Google account - it says I need to log in but I am already in.
I think I know what happened. My friend wanted to delete some apps (docomo, Google) which he doesn't need and after factory reset docomo apps were installed but some Google weren't.
So, could you tell me which apps are installed (with APK names if possible) on the device at start?
Click to expand...
Click to collapse
If your friend just deleted those apps from within your devices settings app, a factory reset will restore those apps again.
System apps are only permanently lost if they are removed with high privileges (having root access).
Can't you log in manually in play store or remove your current account from the phone and then reconnect it?
Also, did it help to delete the data of play store as well as cache?
User699 said:
If your friend just deleted those apps from within your devices settings app, a factory reset will restore those apps again.
System apps are only permanently lost if they are removed with high privileges (having root access).
Can't you log in manually in play store or remove your current account from the phone and then reconnect it?
Also, did it help to delete the data of play store as well as cache?
Click to expand...
Click to collapse
Everything you say I tried earlier with no result.
So It works now after I use VPN to add an account.
It was Google mistake. They broke many phones yesterday